Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74632 Views
16 replies
37 likes

74632 Views
16 replies
37 likes

App required login nearly every day! Don't know why, but its really a pain!

For some reason nearly every day I get kicked out of the app. i.e. I have to re-login al the time - name + PW any idea? br & THX

mcfeller
Newbie
For some reason nearly every day I get kicked out of the app. i.e. I have to re-login al the time - name + PW any idea? br & THX
2016-10-10 6:36:52 PM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

[iOS][Playlists] Playlist shuffle playing bug?

Device: iOS 10.0.2 on iPhoneWhen I press the "Shuffle Play" button in any one of my playlist, the first random song will be played repeatly. The "shuffle" function does not work until I manually press the next song button. This problem may be caused ...

weichenglo
Newbie
Device: iOS 10.0.2 on iPhone When I press the "Shuffle Play" button in any one of my playlist, the first random song will be played repeatly. The "shuffle" function does not work until I manually pr...
2016-10-10 5:39:00 PM
412 Views
0 replies
0 likes
iOS
Playlists

412 Views
0 replies
0 likes

No autoplay

Hi, I have some issues with Spotify on my iPhone (iOS 10.0.2, with the last version of the spotify software). When I start a playlist, it starts a song but by the end of the song (~2sec before the end) the music stops and there is not autoplay to the...

lagomm
Newbie
Hi, I have some issues with Spotify on my iPhone (iOS 10.0.2, with the last version of the spotify software). When I start a playlist, it starts a song but by the end of the song ...
2016-10-10 3:49:38 PM
399 Views
0 replies
0 likes

399 Views
0 replies
0 likes

Album cannot be played, but only on phone

I just added a new album to my playlist but my app says the songs can't be played. But when I tryed playing them on my computer it worked. So the songs only don't play on my phone and I have no idea why.

luiselu
Casual Listener
I just added a new album to my playlist but my app says the songs can't be played. But when I tryed playing them on my computer it worked. So the songs only don't play on my phone and I have no idea ...
2016-10-10 1:52:46 PM
2016-10-10 2:30:21 PM
tasharoy
Casual Listener
380 Views
3 replies
0 likes

380 Views
3 replies
0 likes

Music stops because apparently it connects to another phone or device that is not mine

I have a problem since 2 weeks now. My music stops evry 2 minutes unless I don t put the phone on flight mode. The reason is that spotify connects and plays music on another phone or device that I don t know anything about. It s very disturbing and I...

wirginia
Newbie
I have a problem since 2 weeks now. My music stops evry 2 minutes unless I don t put the phone on flight mode. The reason is that spotify connects and plays music on another phone or device that I do...
2016-10-10 10:45:01 AM
2016-10-10 2:15:03 PM
d_p_4
Composer
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Can I move an individual account into a family plan?

Can I somehow move my individual account into somebody else's family plan?If not is there any way to transfer my playlists and data into a new account?Thanks.

Hdjdjsnah
Casual Listener
Can I somehow move my individual account into somebody else's family plan? If not is there any way to transfer my playlists and data into a new account? Thanks.
2016-10-10 10:12:03 AM
2016-10-10 2:10:47 PM
d_p_4
Composer
1048 Views
1 replies
0 likes
Family Plan

1048 Views
1 replies
0 likes

Why are some songs in Spotify's playlists available offline without my consent?

I have no space left on my iPhone and therefore viewed my storage settings. Spotify occupied 2 GB. I have made only 20 songs available offline. I was randomly checking out some playlists in the "Home" menu and in the "Just for you" playlist folder. I...

Stekur
Casual Listener
I have no space left on my iPhone and therefore viewed my storage settings. Spotify occupied 2 GB. I have made only 20 songs available offline. I was randomly checking out some playlists in the ...
2016-10-10 1:50:00 PM
2016-10-10 2:06:53 PM
d_p_4
Composer
442 Views
2 replies
0 likes

442 Views
2 replies
0 likes

Buy Premium over iTunes

Hi, is it not possible to buy premium over iTunes?I don't find any options in the App to buy it. Need help.

freethedome
Newbie
Hi, is it not possible to buy premium over iTunes? I don't find any options in the App to buy it. Need help.
2016-10-10 12:18:40 PM
2016-10-10 1:41:31 PM
Maxim
Spotify Star
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

online mode take storage?

I've got a problem with spotify disk space on iphone 6s. Once I install the app it took about 65 mb .after several days I observed that app gain space every time i stream some new songs(online mode) after two weeks it takes 425 mb . Since i dowloaded...

rastaipasta
Casual Listener
I've got a problem with spotify disk space on iphone 6s. Once I install the app it took about 65 mb .after several days I observed that app gain space every time i stream some new songs(online ...
2016-10-10 9:11:06 AM
2016-10-10 9:56:28 AM
WheresLee
Roadie
487 Views
1 replies
0 likes

487 Views
1 replies
0 likes

Spotify Stops at 7 Seconds

I have an iPhone 5S and Spotify Premium. Whenever I am on Spotify and I am listening to a song that I haven't downloaded it stops at 7 seconds. I have tried all of the solutions and none of them have worked and I am getting frustrated because I pay f...

arielmnguyen
Newbie
I have an iPhone 5S and Spotify Premium. Whenever I am on Spotify and I am listening to a song that I haven't downloaded it stops at 7 seconds. I have tried all of the solutions and none of them have...
2016-10-10 4:29:57 AM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Ios 10 crossfade broken

Since the new ios app update that fixed the preview bug on ios 10 (thank you!) a new bug showed up... When I use crossfade with repeat on a single track, the last seconds of the song are skipped and the song restarts

fapaman
Casual Listener
Since the new ios app update that fixed the preview bug on ios 10 (thank you!) a new bug showed up... When I use crossfade with repeat on a single track, the last seconds of the song are skipped and ...
2016-09-21 4:00:34 PM
2016-10-10 1:07:27 AM
Swanny
Community Legend
1363 Views
7 replies
1 likes

1363 Views
7 replies
1 likes

impossible de lire ma musique telechargée ..

Bonjour a tous voila j'ai un soucis de lecture depuis plus de 3 mois et je n'ai toujours pas trouvé la solution alors je me tourne vers vous la communauté pour que vous puissiez m'aider. Voila comme vous pourrez le voir plus bas je n'arrive plus a ec...

Keegan83
Newbie
Bonjour a tous voila j'ai un soucis de lecture depuis plus de 3 mois et je n'ai toujours pas trouvé la solution alors je me tourne vers vous la communauté pour que vous puissiez m'aider. Voila comme ...
2016-10-09 12:59:42 AM
399 Views
0 replies
0 likes

399 Views
0 replies
0 likes

Log on issues

I just got a new i phone and when I created the app and went to log on. A message pops up saying I already have an account. I mean thanks for stating the obvious, that's why I clicked "log on" not "create an account", but why won't it let me in. My p...

Nspainter
Newbie
I just got a new i phone and when I created the app and went to log on. A message pops up saying I already have an account. I mean thanks for stating the obvious, that's why I clicked "log on" not "c...
2016-10-09 7:31:10 PM
2016-10-09 12:01:00 AM
osornios
Spotify Star
328 Views
2 replies
0 likes

328 Views
2 replies
0 likes

[iOS][Other] iPhone app freezes when opened without wifi or 4G service.

I have premium, have for quite awhile, and until now, everything about both the iOS app and desktop app have worked great. But recently whenever I get in my car and go to play something already downloaded to listen to offline, the app freezes. It jus...

carmakelly
Newbie
I have premium, have for quite awhile, and until now, everything about both the iOS app and desktop app have worked great. But recently whenever I get in my car and go to play something already downl...
2016-10-09 11:23:31 PM
330 Views
0 replies
0 likes
iOS
Other

330 Views
0 replies
0 likes

Solved!! iPhone log in fails

I cannot log in to Spotify on my iPhone. I get the following messages when I try to log in. "Login failed You've already created an account with this email address." And when I try to log in via Facebook it comes up with Error 404.

NoAlFracking
Casual Listener
I cannot log in to Spotify on my iPhone. I get the following messages when I try to log in. "Login failed You've already created an account with this email address." And wh...
2016-10-09 10:08:01 PM
2016-10-09 10:24:24 PM
NoAlFracking
Casual Listener
635 Views
2 replies
0 likes

635 Views
2 replies
0 likes

iPhone won't play the next Spotify song automatically

Can anyone help??? This issue is driving me crazy. Spoken to Spotify a number of times to get a resolution and still no joy. They are saying this is Spotifys fault and I need to wait for an update.Basically either on wifi or 4g with either a download...

user-removed
Visitor
Can anyone help??? This issue is driving me crazy. Spoken to Spotify a number of times to get a resolution and still no joy. They are saying this is Spotifys fault and I need to wait for an update. ...
2016-07-26 12:53:05 PM
2016-10-09 7:56:44 PM
heddahk
Newbie
1531 Views
12 replies
0 likes

1531 Views
12 replies
0 likes

App won't update on iPhone 5s

Hey,my Spotify app won't update on my iPhone 5s. It's still the old version where the menu if on the top left instead of at the bottom.Even after deleting and redownloading the app, the layout is still the old one.What can I do to solve this?thanks i...

laraline
Newbie
Hey, my Spotify app won't update on my iPhone 5s. It's still the old version where the menu if on the top left instead of at the bottom. Even after deleting and redownloading the app, the layout is...
2016-10-08 2:05:19 PM
2016-10-09 6:46:09 PM
svenspam
Newbie
716 Views
2 replies
0 likes

716 Views
2 replies
0 likes

Solved!! unknown device showing and unknown songs listed in "recently Played" section

Hi! The "RealUChicha" shown below appeared as an available device; I do not own a console! I changed my password, purged al offline devices and forced sign out for all, yet when I restarted spotify this ps4 still remains. Also, some songs I never eve...

Alexelmagnifico
Casual Listener
Hi! The "RealUChicha" shown below appeared as an available device; I do not own a console! I changed my password, purged al offline devices and forced sign out for all, yet when I restar...
2016-10-09 5:03:56 PM
2016-10-09 6:15:11 PM
Alexelmagnifico
Casual Listener
1537 Views
2 replies
0 likes

1537 Views
2 replies
0 likes

Spotify wont play through car stereo.

I'm having an issue with spotify playing music through my car stereo. My phone will connect via bluetooth but spotify wont play song through speakers only on the phone itself. It does show other devices but when i tap on it it only lets me select iph...

FedoraGod
Casual Listener
I'm having an issue with spotify playing music through my car stereo. My phone will connect via bluetooth but spotify wont play song through speakers only on the phone itself. It does show other devi...
2016-09-24 4:15:57 AM
2016-10-09 4:52:48 PM
Astame
Community Legend
41601 Views
3 replies
0 likes

41601 Views
3 replies
0 likes

Boa tarde!

Já tinha conta criada no Spotify faz algum tempo, no entanto aderi a um tarifário no telemóvel que oferecia o pacote Spotify premium durante uns meses, acontece que agora mesmo abrindo o link que a rede telefônica envia aos clientes para poder aderir...

Joao23
Newbie
Já tinha conta criada no Spotify faz algum tempo, no entanto aderi a um tarifário no telemóvel que oferecia o pacote Spotify premium durante uns meses, acontece que agora mesmo abrindo o link que a r...
2016-10-09 2:02:47 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts