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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36342 Views

40 replies

10 likes

  • 36342 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101601 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298479 Views

61 replies

16 likes

  • 298479 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125528 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

When connect to my car stereo, I can't listen to music, this since the last iPhone update! Help

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

Casual Listener

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

roromirey

Casual Listener

810 Views

2 replies

0 likes

  • 810 Views
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Solved!! Spotify premium not working on phone and still getting commercials on desktop

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal. But on my desktop, I am still getting commercials, and on my iphone 4s it says only premium users can ...

Casual Listener

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal.  But on my desktop, I am still getting commerc...

lusijacobo98

Newbie

1910 Views

10 replies

0 likes

  • 1910 Views
  • 10 replies
  • 0 likes

Spotify interface

Hi everybody !Why my interface is like that ?What I need to do to get the "normal" display ?Thank you !

Visitor

Hi everybody ! Why my interface is like that ? What I need to do to get the "normal" display ? Thank you !

user-removed

Not applicable

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

Stuck on Filter Downloads screen and cannot get out

I have a free account and went into my library to change the sort by option in artist. I accidentally clicked the filter by downloads option. Now when I go into the artist category it shows a screen with the only option to browse for artists. If i cl...

Casual Listener

I have a free account and went into my library to change the sort by option in artist.  I accidentally clicked the filter by downloads option.  Now when I go into the artist category it sho...

adejak123

Casual Listener

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
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shuffle play does not work on iphone. im not a paid user. is it required to pay in order to use now?

So I am not a paid user, and I cannot use spotify on my mobile device (iPhone). did spotify change the policy recently?

Newbie

So I am not a paid user, and I cannot use spotify on my mobile device (iPhone). did spotify change the policy recently?

musiccornercv

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Tracks stop playing after 5-15 seconds??

For the last month I've been having this issue. I am using spotify premium on an iphone 5s (lastest operating system and the app is up to date). When I am streaming 9 out of 10 times the tracks stops right at the beggining, usually 6, 10 or 15 second...

Regular

For the last month I've been having this issue. I am using spotify premium on an iphone 5s (lastest operating system and the app is up to date). When I am streaming 9 out of 10 times the tracks stops...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Disable Spotify Connect

Was just wondering if there is any way to turn off spotify connect. It's really annoying because I share my account with my sibiling and we can't listen to music seperately. I would get spotify family, but it's $15 and it would only be my sister and ...

Newbie

Was just wondering if there is any way to turn off spotify connect. It's really annoying because I share my account with my sibiling and we can't listen to music seperately. I would get spotify famil...

Dreadlord

Community Legend

768 Views

1 replies

0 likes

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  • 1 replies
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Local Files Not Syncing

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on all devices. Please help, thanks.

Newbie

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on...

540 Views

0 replies

0 likes

local
local files
offline sync
  • 540 Views
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Solved!! Will 'Weekly' refreshing playlists refresh and download using cellular data?

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline. If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), will these playlist automatically refresh and download the new...

Regular

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline.   If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), wi...

mateusgennari

Music Fan

961 Views

1 replies

1 likes

  • 961 Views
  • 1 replies
  • 1 likes

Download

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any reason. Thanks

Casual Listener

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any...

Lllemming

Casual Listener

664 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Many issues with the iOS app - Help!

I'm a long time user and big fan of Spotify, but I'm finding (and maybe it's just me) that their app leaves an enormous amount to be desired. Having downloaded multiple albums to listen offline, I'm finding I can barely ever access them. I'll open th...

Newbie

I'm a long time user and big fan of Spotify, but I'm finding (and maybe it's just me) that their app leaves an enormous amount to be desired. Having downloaded multiple albums to listen offline, I'm ...

MaryS

Roadie

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Iphone Offline mode

Hey guys,for a while my online mode in the spotify app online works with wifi.Though I have service the app does not connect when I'm on the run. I'm sure the settings are correct. Anyone knows about an IOS bug? Thanks in advance

Newbie

Hey guys, for a while my online mode in the spotify app online works with wifi. Though I have service the app does not connect when I'm on the run.   I'm sure the settings are correct. Anyon...

MaryS

Roadie

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Playlist won't download

Hello,My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We still can though? Could anyone help me? I have no idea ...

Casual Listener

Hello, My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We ...

ErickRGuetta

Community Legend

774 Views

5 replies

0 likes

  • 774 Views
  • 5 replies
  • 0 likes

No Party Mode Option

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have reinstalled the app, still everything is as it was...

Casual Listener

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have...

billpollack

Newbie

8779 Views

10 replies

0 likes

Party Mode
  • 8779 Views
  • 10 replies
  • 0 likes

Solved!! Accidentally deleted songs

Hi, my username is jacksonmarriner and i love spotify premium but i accidentally deleted some songs from my library and i have no clue as to if it's possible to get them back. i don't remember the names of them

Casual Listener

Hi, my username is jacksonmarriner and i love spotify premium but i accidentally deleted some songs from my library and i have no clue as to if it's possible to get them back. i don't remember the na...

mateusgennari

Music Fan

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Album artwork not loading for Local Files on iOS

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?

Newbie

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?  

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
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No Premium

Sehr geehrtes spotify Team,Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut anzuschaffen es ist aber fehlgeschlagen obwohl das Geld...

Newbie

Sehr geehrtes spotify Team, Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut an...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Have to shut off/turn back on WiFi to stream?

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after it's already connected, it works flawlessly. This ...

Newbie

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Solved!! Some songs can only be played on the desktop client

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Regular

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Microhoo

Regular

1307 Views

7 replies

0 likes

  • 1307 Views
  • 7 replies
  • 0 likes