Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246463 Views

27 replies

5 likes

  • 246463 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131621 Views

119 replies

13 likes

Other
  • 131621 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3334 Views

0 replies

0 likes

iOS
  • 3334 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309925 Views

62 replies

16 likes

  • 309925 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133582 Views

19 replies

38 likes

  • 133582 Views
  • 19 replies
  • 38 likes

Solved!! Excessive mobile data usage when playing downloaded playlists

Ok, so I have posted in this thread but there has been no further action, probably as it has a 'Solution', so here I am. Apologies for the length. iOS 10.0.2 & 10.1 - iPhone 6s - Spotify Premium Backdrop, I exceeded my 4gb data usage this month withi...

Regular

Ok, so I have posted in this thread but there has been no further action, probably as it has a 'Solution', so here I am.  Apologies for the length.   iOS 10.0.2 & 10.1 -&nbs...

leemondthefirst

Regular

4695 Views

2 replies

0 likes

data usage
IOS10
  • 4695 Views
  • 2 replies
  • 0 likes

Too many clicks needed to share by email (iPhone 6)

I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to:1. Press "..." icon2. Scrool down (why all the options are not immediately on the screen? they fit!)3. Click "Share"4. Click "Send to..."5. Click "Email" o...

Newbie

I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to: 1. Press "..." icon 2. Scrool down (why all the options are not immediately on the screen? they fit!)...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Old View on iOS APP

Hi, i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user view. how can i change the view of my premium account to the modern view...

Newbie

Hi,    i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user v...

wckwan

Newbie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Akku problem

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt. Habe das neue Update von Spotify auch schon drauf...

Visitor

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

no Browser

hi why i don't have Browsr in my app after i got premium account?

Newbie

hi why i don't have Browsr in my app after i got premium account?

Official_asian

Newbie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Customer support

Where and how do I contact customer supprt? 

Newbie

Where and how do I contact customer supprt? 

Maxim

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Artist page empty after offline filter

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app...How can i revert the situation after i have applyed the offline filter?

Newbie

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app... How can i revert the situation after i have applye...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Not saving after downloads

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

Casual Listener

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

Pristine

Casual Listener

626 Views

4 replies

0 likes

  • 626 Views
  • 4 replies
  • 0 likes

Premium Not Working on iPhone

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not recognize me as a premium user and all my songs/pla...

Newbie

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not ...

amedra99

Newbie

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Cant access local files on iPhone?

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads of data going on YouTube to listen to the songs desp...

Newbie

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads o...

Finchey

Regular

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Playlist sorting options

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

Newbie

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Recover deleted playlists

Hi, can I recover deleted playlists that I deleted almost 2 years ago? How?

Casual Listener

Hi, can I recover deleted playlists that I deleted almost 2 years ago? How?

tomasrex

Roadie

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

Off line device

Hello, I am a premium client. I can not ear off line. It is said I have no device off line. What do I have to do? At my tools doesn't appear the function off line.....

Casual Listener

Hello, I am a premium client. I can not ear off line. It is said I have no device off line. What do I have to do?  At my tools doesn't appear the function off line.....

Evelynpisabarro

Casual Listener

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Change of free to premium.

Hello. I buy and pay the premium but i can not change from free to premium.

Newbie

Hello. I buy and pay the premium but i can not change from free to premium.

Maxim

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not letting me choose my correct Facebook profile to log in

Hi!I just bought a new iPhone today and copied my old data to the new one through iCloud. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course asked me to log in. When I logged in with Facebook, it co...

Casual Listener

Hi! I just bought a new iPhone today and copied my old data to the new one through iCloud. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course aske...

MaryS

Roadie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

IPhone 7 connect to car via lightning cable

IPhone 7 connect to car ( Honda Insight) via lightning cable. I able to see th Spotify is playing the song. However, the car display screen is showing iPod player. Please kindly assists. Thanks

Casual Listener

IPhone 7 connect to car ( Honda Insight) via lightning cable. I able to see th Spotify is playing the song. However, the car display screen is showing iPod player. Please kindly assists. Thanks

GanVC

Casual Listener

1765 Views

2 replies

0 likes

  • 1765 Views
  • 2 replies
  • 0 likes

Superuser Contribution All my saved artists and albums have disappeared?!

I've recently accessed the app on my iPhone and whilst my playlists all still appear, all of the music that i have saved over he years in artists and albums are not there except 3 albums. Help! How can I get this back? I've tried restarting the app a...

Casual Listener

I've recently accessed the app on my iPhone and whilst my playlists all still appear, all of the music that i have saved over he years in artists and albums are not there except 3 albums. Help! How c...

MaryS

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Daily mix still not here. iOS iPhone or iPad

Daily mix still not showing up in my iOS applications. It's Thursday 7 PM Eastern time, I have done all updates, rebooted, everything you can think of. Very excited and have been waiting for this feature., Can someone please help? Is this still being...

Regular

Daily mix still not showing up in my iOS applications. It's Thursday 7 PM Eastern time, I have done all updates, rebooted, everything you can think of. Very excited and have been waiting for this fea...

DML71

Gig Goer

2038 Views

14 replies

0 likes

  • 2038 Views
  • 14 replies
  • 0 likes

Spotify uses mobile data even when disabled in root settings iPhone

After a recent update I found out that spotify is using mobile data without my permission. I have disabled the mobile data usage of spotify in the root settings of my iPhone, yet it still seems to "go online" when I don't have access to wifi. Before ...

Newbie

After a recent update I found out that spotify is using mobile data without my permission. I have disabled the mobile data usage of spotify in the root settings of my iPhone, yet it still seems to "g...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes