Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14247 Views
  • 1 replies
  • 1 likes
  • 14247 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83165 Views
  • 125 replies
  • 33 likes
  • 83165 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19332 Views
  • 8 replies
  • 0 likes
  • 19332 Views
  • 8 replies
  • 0 likes

Can't listen to Spotufy in my car

I have an iphone and my car has an usb entry to plug the phone, but now I can't listen to Spotify beacuse it only reads the iPod, how can I solve this problem??

  • Newbie
  • I have an iphone and my car has an usb entry to plug the phone, but now I can't listen to Spotify beacuse it only reads the iPod, how can I solve this problem??
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

[iOS][Subscription]

Buena tarde,Soy usario de Tijuana Mexico, hace poco me suscribi a premiun po solo $9.00mn pero el telefono que traia antes se descompuso por lo que adquiri otro equipo (Iphone 6s) y al momento de descargar la aplicacion me dice que estoy con una cuen...

  • Newbie
  • Buena tarde,Soy usario de Tijuana Mexico, hace poco me suscribi a premiun po solo $9.00mn pero el telefono que traia antes se descompuso por lo que adquiri otro equipo (Iphone 6s) y al momento de des...
  • 268 Views
  • 0 replies
  • 0 likes
  • iOS
    Subscription
  • 268 Views
  • 0 replies
  • 0 likes

Can't change the track using in car controls

Hey all, I updated to the newest version of Spotify mobile app for iOS.I connect my iPhone to the USB port in my Fiat 500 running Blue&MeI have buttons on my steering wheel that normally allow me to skip back and forward to the next track, these are ...

  • Casual Listener
  • Hey all,   I updated to the newest version of Spotify mobile app for iOS. I connect my iPhone to the USB port in my Fiat 500 running Blue&Me I have buttons on my steering wheel that norm...
  • c49uta
  • Casual Listener
  • 29043 Views
  • 44 replies
  • 6 likes
  • 29043 Views
  • 44 replies
  • 6 likes

Why is this happening

Every time I type in my log-in information and tap "log in" a message pops up that says "you have already registered an account with that E-mail address" and I'm a little confused because I'm logging in and not creating a new account

  • Newbie
  • Every time I type in my log-in information and tap "log in" a message pops up that says "you have already registered an account with that E-mail address" and I'm a little confused because I'm logging...
  • Bittencourt
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Offline songs only play for a few seconds--unsyncing doesn't fix

I have a problem with offline mode where it seems like sometimes songs don't download properly--they stop after a few seconds and won't go to the next song. Unsyncing and resyncing them does not fix it, and it happens whether I listen to it offline o...

  • Newbie
  • I have a problem with offline mode where it seems like sometimes songs don't download properly--they stop after a few seconds and won't go to the next song. Unsyncing and resyncing them does not fix ...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Can't hear any sound on bluetooth or headphones

When I have nothing connected, the muisc plays on my phone's speaker. But my headphones or the bluetooth in my car have no sound coming out. It's connected to the right available device. Other apps work fine such as Pandora. But not Spotify. Any idea...

  • Newbie
  • When I have nothing connected, the muisc plays on my phone's speaker. But my headphones or the bluetooth in my car have no sound coming out. It's connected to the right available device. Other apps w...
  • 636 Views
  • 0 replies
  • 0 likes
  • 636 Views
  • 0 replies
  • 0 likes

Wont connect to wifi

My spotify for ios 7.0.3 won't connect to my wifi anymore. It just times out. I've uninstalled app, reinstalled, restarted wifi etc. It started working when I connected via 4g hotspot and the desktop app connects to my wifi. What can I do?

  • Music Fan
  • My spotify for ios 7.0.3 won't connect to my wifi anymore. It just times out. I've uninstalled app, reinstalled, restarted wifi etc. It started working when I connected via 4g hotspot and the des...
  • troyteter00
  • Casual Listener
  • 975 Views
  • 2 replies
  • 0 likes
  • 975 Views
  • 2 replies
  • 0 likes

Spotify premium family Canada

I live in Canada and wood like the family plan but can't get it because it is not available in Canada. I am wondering if it will be available soon.

  • Newbie
  • I live in Canada and wood like the family plan but can't get it because it is not available in Canada.  I am wondering if it will be available soon. 
  • mikrom369
  • Newbie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Cannot login to spotify

I am using a iphone SEi have a premium subscription with singtel music but i could not login nowThey had said that the account do not existThe subscription is for a year

  • Newbie
  • I am using a iphone SE i have a premium subscription with singtel music but i could not login now They had said that the account do not exist The subscription is for a year
  • Hubo
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

edit playlist

How to add multiple songs at once to a playlist or delete????

  • Newbie
  • How to add multiple songs at once to a playlist or delete????
  • Hubo
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Spotify keeps deleting and unfollowing my playlists..

Ive had spotify premium for a while now, and one day songs just stopped playing after a minute orso, after looking into it further I noticed that my playlists were gone, all of them.. Unfollowed and deleted, but not findable in playlist recovery.I've...

  • Casual Listener
  • Ive had spotify premium for a while now, and one day songs just stopped playing after a minute orso, after looking into it further I noticed that my playlists were gone, all of them.. Unfollowed and ...
  • JamesGB
  • Gig Goer
  • 1009 Views
  • 3 replies
  • 0 likes
  • 1009 Views
  • 3 replies
  • 0 likes

Offline download

Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offline our playlist her iPhone downloads the songs very ...

  • Visitor
  • Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offlin...
  • user-removed
  • Not applicable
  • 532 Views
  • 2 replies
  • 1 likes
  • Download
    issue
    offline
    slow
  • 532 Views
  • 2 replies
  • 1 likes

Iphone 5

No me deja iniciar sesion me dice error de clave o nombre lo e cambiado 20 veces y desde la web perfecto pero la aplicacion da error

  • Newbie
  • No me deja iniciar sesion me dice error de clave o nombre lo e cambiado 20 veces y desde la web perfecto pero la aplicacion da error
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Playlists disappearing and playing interrupted in Spotify Premium for Family on iPhone

I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administrator.So, yesterday my wife created a Spotify accou...

  • Newbie
  • I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administ...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps1. I sync all my favorite playlists to my iPod Touch;2. I set the app to offline mode before lea...

  • Roadie
  • Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps 1. I sync all my favorite playlists t...
  • xxlipe
  • Newbie
  • 4321 Views
  • 9 replies
  • 7 likes
  • 4321 Views
  • 9 replies
  • 7 likes

iOS App crashes when trying to open

So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days.I tried reinstalling the app and whenever I try to login through my...

  • Newbie
  • So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days. I tried reinst...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Delete everything and start again

Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've unfollowed a lot of stuff. Would appreciate any feedback....

  • Newbie
  • Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible?   I'm told I can't download anything else, though I've...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Music saved

I cancelled my subscription and Spotify said it would be saved in the browse area, it is not

  • Casual Listener
  • I cancelled my subscription and Spotify said it would be saved in the browse area, it is not
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Ipad login fails saying I've already created an account??

Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken:reset passwordrestartedreinstalled Thanks in advance

  • Casual Listener
  • Hi there,   Suddenly booted from the app now it won't let me log back in.   Steps taken: reset password restarted reinstalled   Thanks in advance  
  • woofur
  • Casual Listener
  • 178 Views
  • 2 replies
  • 0 likes
  • 178 Views
  • 2 replies
  • 0 likes

Playlists missing

Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!

  • Newbie
  • Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!
  • Astame
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes