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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28457 Views

40 replies

8 likes

  • 28457 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93205 Views

115 replies

12 likes

Other
  • 93205 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
  • 922 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293047 Views

60 replies

15 likes

  • 293047 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123339 Views

19 replies

38 likes

  • 123339 Views
  • 19 replies
  • 38 likes

Old app update

Hey guys, I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S+. Running iOS 10.1 right now, but it has been the same in iOS 9 a...

Casual Listener

 Hey guys,   I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S...

handari

Casual Listener

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution help for my premium account

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

Regular

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

MaryS

Roadie

980 Views

8 replies

0 likes

  • 980 Views
  • 8 replies
  • 0 likes

spotify app on my phone wont allow me to log on

Hi -I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the app on my phone in order for spotify to work on my ph...

Newbie

Hi - I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the ...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Premium not work

Hi Guys,I pay for premium but Spotify show me that I have only a free subscription.I already logoff, start session again, reinstall the app, etc.Any idea?My ID mipro1940Thanks in advance.

Newbie

Hi Guys, I pay for premium but Spotify show me that I have only a free subscription. I already logoff, start session again, reinstall the app, etc. Any idea? My ID mipro1940 Thanks in advance.

Smaturin66

Newbie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

When connect to my car stereo, I can't listen to music, this since the last iPhone update! Help

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

Casual Listener

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

roromirey

Casual Listener

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

Solved!! Spotify premium not working on phone and still getting commercials on desktop

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal. But on my desktop, I am still getting commercials, and on my iphone 4s it says only premium users can ...

Casual Listener

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal.  But on my desktop, I am still getting commerc...

lusijacobo98

Newbie

1829 Views

10 replies

0 likes

  • 1829 Views
  • 10 replies
  • 0 likes

Spotify interface

Hi everybody !Why my interface is like that ?What I need to do to get the "normal" display ?Thank you !

Visitor

Hi everybody ! Why my interface is like that ? What I need to do to get the "normal" display ? Thank you !

user-removed

Not applicable

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

Stuck on Filter Downloads screen and cannot get out

I have a free account and went into my library to change the sort by option in artist. I accidentally clicked the filter by downloads option. Now when I go into the artist category it shows a screen with the only option to browse for artists. If i cl...

Casual Listener

I have a free account and went into my library to change the sort by option in artist.  I accidentally clicked the filter by downloads option.  Now when I go into the artist category it sho...

adejak123

Casual Listener

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

shuffle play does not work on iphone. im not a paid user. is it required to pay in order to use now?

So I am not a paid user, and I cannot use spotify on my mobile device (iPhone). did spotify change the policy recently?

Newbie

So I am not a paid user, and I cannot use spotify on my mobile device (iPhone). did spotify change the policy recently?

musiccornercv

Roadie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Tracks stop playing after 5-15 seconds??

For the last month I've been having this issue. I am using spotify premium on an iphone 5s (lastest operating system and the app is up to date). When I am streaming 9 out of 10 times the tracks stops right at the beggining, usually 6, 10 or 15 second...

Regular

For the last month I've been having this issue. I am using spotify premium on an iphone 5s (lastest operating system and the app is up to date). When I am streaming 9 out of 10 times the tracks stops...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Disable Spotify Connect

Was just wondering if there is any way to turn off spotify connect. It's really annoying because I share my account with my sibiling and we can't listen to music seperately. I would get spotify family, but it's $15 and it would only be my sister and ...

Newbie

Was just wondering if there is any way to turn off spotify connect. It's really annoying because I share my account with my sibiling and we can't listen to music seperately. I would get spotify famil...

Dreadlord

Community Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Local Files Not Syncing

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on all devices. Please help, thanks.

Newbie

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on...

527 Views

0 replies

0 likes

local
local files
offline sync
  • 527 Views
  • 0 replies
  • 0 likes

Solved!! Will 'Weekly' refreshing playlists refresh and download using cellular data?

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline. If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), will these playlist automatically refresh and download the new...

Regular

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline.   If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), wi...

mateusgennari

Music Fan

938 Views

1 replies

1 likes

  • 938 Views
  • 1 replies
  • 1 likes

Download

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any reason. Thanks

Casual Listener

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any...

Lllemming

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

Superuser Contribution Many issues with the iOS app - Help!

I'm a long time user and big fan of Spotify, but I'm finding (and maybe it's just me) that their app leaves an enormous amount to be desired. Having downloaded multiple albums to listen offline, I'm finding I can barely ever access them. I'll open th...

Newbie

I'm a long time user and big fan of Spotify, but I'm finding (and maybe it's just me) that their app leaves an enormous amount to be desired. Having downloaded multiple albums to listen offline, I'm ...

MaryS

Roadie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Iphone Offline mode

Hey guys,for a while my online mode in the spotify app online works with wifi.Though I have service the app does not connect when I'm on the run. I'm sure the settings are correct. Anyone knows about an IOS bug? Thanks in advance

Newbie

Hey guys, for a while my online mode in the spotify app online works with wifi. Though I have service the app does not connect when I'm on the run.   I'm sure the settings are correct. Anyon...

MaryS

Roadie

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Playlist won't download

Hello,My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We still can though? Could anyone help me? I have no idea ...

Casual Listener

Hello, My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We ...

ErickRGuetta

Community Legend

759 Views

5 replies

0 likes

  • 759 Views
  • 5 replies
  • 0 likes

No Party Mode Option

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have reinstalled the app, still everything is as it was...

Casual Listener

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have...

billpollack

Newbie

8710 Views

10 replies

0 likes

Party Mode
  • 8710 Views
  • 10 replies
  • 0 likes

Solved!! Accidentally deleted songs

Hi, my username is jacksonmarriner and i love spotify premium but i accidentally deleted some songs from my library and i have no clue as to if it's possible to get them back. i don't remember the names of them

Casual Listener

Hi, my username is jacksonmarriner and i love spotify premium but i accidentally deleted some songs from my library and i have no clue as to if it's possible to get them back. i don't remember the na...

mateusgennari

Music Fan

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes