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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232668 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114240 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2311 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303972 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129673 Views

19 replies

38 likes

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Superuser Contribution Music not downloaded?

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't listen to anything unless I turn my data on (which...

Newbie

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't...

user-removed

Not applicable

611 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Playlist stopped

I was listening to a playlist on spotify. The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone". There was a green button that said "continue" and another line of text saying use a...

Newbie

I was listening to a playlist on spotify.  The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone".  There was a green bu...

user-removed

Not applicable

685 Views

1 replies

0 likes

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Superuser Contribution Local Files Won't sync to iPone

I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files from my phone. I followed the directions to sync th...

Newbie

I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files&...

user-removed

Not applicable

643 Views

1 replies

0 likes

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Superuser Contribution Spotify Premium

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

Newbie

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

user-removed

Not applicable

547 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Songteksten

ik draai Spotify op mijn iPad air. versie 4.6.0.1466Wat ontbreekt is de knop songteksten, naast de voortgangsbalk.Hoe kan ik die geïnstalleerd of geactiveerd krijgen. Goet Lampju

Casual Listener

ik draai Spotify op mijn iPad air. versie 4.6.0.1466 Wat ontbreekt is de knop songteksten, naast de voortgangsbalk. Hoe kan ik die geïnstalleerd of geactiveerd krijgen.       Goe...

OmaShandy

Regular

2758 Views

11 replies

0 likes

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Songs stopping towards end.

I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 seconds remaining. It does it EVERY song. It works fi...

Newbie

I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 se...

479 Views

0 replies

0 likes

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Local files

I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't have this problem on my computer. Is there a way t...

Gig Goer

I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't...

437 Views

0 replies

1 likes

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Superuser Contribution Random Devices connected, Music keeps Jumping

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well as changed my password, deleted the app and redownl...

Newbie

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well ...

MaryS

Roadie

1047 Views

1 replies

0 likes

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Superuser Contribution Log in

HiI am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.

Newbie

Hi I am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.

MaryS

Roadie

490 Views

1 replies

0 likes

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Superuser Contribution am i allowed to buy premium with itunes money...

i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....

Casual Listener

i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....

MaryS

Roadie

476 Views

1 replies

0 likes

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Solved!! Eliminate app's cache

I understand the app is dynamic and will delete metadata from itself when the iOS device is running low on memory, but that seems to work just if you need more memory for Spotify. If I need more space in my iOS device for other apps, can I just clear...

Newbie

I understand the app is dynamic and will delete metadata from itself when the iOS device is running low on memory, but that seems to work just if you need more memory for Spotify.    If...

mirecek_parecek

Regular

2407 Views

2 replies

0 likes

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Soundhoud Connect to Spotify really doesn't work as advertised

I am not sure this was really tested because it doesn't work worth a darn. On my iPhone 5S nothing works as shown on the pages to connect Soundhound with Spotify.

Visitor

I am not sure this was really tested because it doesn't work worth a darn.   On my iPhone 5S nothing works as shown on the pages to connect Soundhound with Spotify.  

538 Views

0 replies

0 likes

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Crashing Problem with app

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. That does work at first but after a week or two it will sta...

Regular

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. Tha...

ElectricTwanger

Regular

631 Views

2 replies

0 likes

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  • 2 replies
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I can log in on my computer but not on my phone.....?????!!!!

Hello I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free.But now my account shut down on my phone cause i can only use it for 14 days in a differen...

Casual Listener

Hello   I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free. But now my account shut down...

skiljetecken

Music Fan

561 Views

1 replies

1 likes

  • 561 Views
  • 1 replies
  • 1 likes

Cannot control Spotify Connect from iOS 10 control center

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) change volume or skip a track. Please advise how to avoi...

Newbie

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) ...

492 Views

0 replies

4 likes

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Data consumption

I have dowloaded almost all of my playlists and still spotify is consuming 8gb per week. How can this happen? Is there a solution?

Casual Listener

I have dowloaded almost all of my playlists and still spotify is consuming 8gb per week. How can this happen? Is there a solution?

kbrooksc

Community Legend

475 Views

1 replies

0 likes

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  • 1 replies
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Local files not syncing

Not sure what's going on, trying to sync local files. Devices are on the same network but it's just not happening. IOS 10, latest version of spotify PC: Windows 10, latest version. Local files work on PC but on mobile it's just stuck on "downloading"

Music Fan

Not sure what's going on, trying to sync local files.   Devices are on the same network but it's just not happening.   IOS 10, latest version of spotify   PC: Windows 10, latest ...

343 Views

0 replies

0 likes

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Problema con las letras de las canciones

Hola muy buenas, les quería preguntar por qué en las canciones no me aparecen las letras, tengo una cuenta premium y en otra cuenta no premium me aparecen las letras.Que se puede hacer?Muchas gracias.

Newbie

Hola muy buenas, les quería preguntar por qué en las canciones no me aparecen las letras, tengo una cuenta premium y en otra cuenta no premium me aparecen las letras. Que se puede hacer? Muchas gra...

1173 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes