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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35672 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100908 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1238 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297955 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125353 Views

19 replies

38 likes

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Local Files from Desktop not syncing to iphone

Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two different wifi networks and a mobile hotspot and still noth...

Newbie

Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two differen...

360 Views

0 replies

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Spotify IOS Logs into wrong Facebook Account

This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine. I do not have the option to "disconnect from Facebook" option on the desktop app on the MAC. Plus now I am g...

Newbie

This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine.  I do not have the option to "disconnect from Facebo...

548 Views

0 replies

0 likes

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switch accounts on iPod

Hello,I just upgraded to a family account.We have an ipod in the living with spotify connected to the stereo. How do we easily switch between accounts?I don't want to be loggin on and off every time in order to switch between accounts.Does anyone kno...

Newbie

Hello, I just upgraded to a family account. We have an ipod in the living with spotify connected to the stereo.  How do we easily switch between accounts? I don't want to be loggin on and ...

534 Views

0 replies

1 likes

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Audiobooks. No WORD category under GENRES

Hi guys,I've read a few posts about audiobooks being in Browser > Genres&Moods > WordsI don't seem to have Words as a category on my premium account and really want to listen to audiobooks.Can anyone help with this?Phill

Newbie

Hi guys, I've read a few posts about audiobooks being in Browser > Genres&Moods > Words I don't seem to have Words as a category on my premium account and really want to listen to aud...

662 Views

0 replies

0 likes

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Solved!! Playlist Images

Hey guys!I was wondering if there was a way to customize the image for one of my playlists. Instead of just having 4 pictures of albums in the playlist. Can I do this on my iphone or computer and how would I do it? Any help is appreciated thankyou!!

Roadie

Hey guys! I was wondering if there was a way to customize the image for one of my playlists. Instead of just having 4 pictures of albums in the playlist. Can I do this on my iphone or computer and h...

MattSuda

Spotify Star

1080 Views

3 replies

0 likes

Images
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Saved songs get deleted

When I press the plus button to save a song into "my songs" section in my library, they used to save all there but recently they all deleted. When I go onto Spotify and save new ones, the save for maybe a few hours and then the next time I check they...

Newbie

When I press the plus button to save a song into "my songs" section in my library, they used to save all there but recently they all deleted. When I go onto Spotify and save new ones, the save for ma...

355 Views

0 replies

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Can't log in, sais I have existing account

I got a new iPhone. I made sure to log out of my account on my old device, but when I try to log in in my new phone it sais I already have an active account and can't log in. Extremely frustrated please help.

Newbie

I got a new iPhone. I made sure to log out of my account on my old device, but when I try to log in in my new phone it sais I already have an active account and can't log in. Extremely frustrated ple...

pboydstun

Newbie

330 Views

1 replies

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Offline

I have spotify premium, why isn't it allowing me to listen offline?

Newbie

I have spotify premium, why isn't it allowing me to listen offline?

ErickRGuetta

Community Legend

347 Views

1 replies

0 likes

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I don't see any friends for sharing?

Hi, first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that!If I want to share a song with my friend (I added them already), I can'...

Regular

Hi,   first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that! If I want...

368 Views

0 replies

0 likes

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Cannot change tracks when connected to my car iPhone cable

Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost that function and the ability to show track info o...

Newbie

Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost...

357 Views

0 replies

0 likes

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Superuser Contribution Playlist date order

Hello! I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting from the last one I add. On Desktop is fine, but on the iphon...

Casual Listener

Hello!  I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting fro...

Ingredient

Casual Listener

447 Views

2 replies

0 likes

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Changed my settings and now my iOS music is gone

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spotify abroad for 14 days." I'd just changed schools, a...

Newbie

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spoti...

383 Views

0 replies

0 likes

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Device Management

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

Visitor

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

user-removed

Not applicable

1349 Views

6 replies

0 likes

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Old app update

Hey guys, I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S+. Running iOS 10.1 right now, but it has been the same in iOS 9 a...

Casual Listener

 Hey guys,   I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S...

handari

Casual Listener

388 Views

1 replies

0 likes

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Superuser Contribution help for my premium account

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

Regular

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

MaryS

Roadie

1047 Views

8 replies

0 likes

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spotify app on my phone wont allow me to log on

Hi -I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the app on my phone in order for spotify to work on my ph...

Newbie

Hi - I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the ...

338 Views

0 replies

0 likes

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Premium not work

Hi Guys,I pay for premium but Spotify show me that I have only a free subscription.I already logoff, start session again, reinstall the app, etc.Any idea?My ID mipro1940Thanks in advance.

Newbie

Hi Guys, I pay for premium but Spotify show me that I have only a free subscription. I already logoff, start session again, reinstall the app, etc. Any idea? My ID mipro1940 Thanks in advance.

Smaturin66

Newbie

376 Views

1 replies

0 likes

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When connect to my car stereo, I can't listen to music, this since the last iPhone update! Help

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

Casual Listener

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

roromirey

Casual Listener

806 Views

2 replies

0 likes

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Solved!! Spotify premium not working on phone and still getting commercials on desktop

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal. But on my desktop, I am still getting commercials, and on my iphone 4s it says only premium users can ...

Casual Listener

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal.  But on my desktop, I am still getting commerc...

lusijacobo98

Newbie

1899 Views

10 replies

0 likes

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