Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43370 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109057 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437815 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301895 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Is there anyway to remove autostop once i switch app?-Kristoffer.N
Is there anyway to remove autostop once i switch app? -Kristoffer.N
Community Legend
415 Views
1 replies
0 likes
I have dowloaded almost all of my playlists and still spotify is consuming 8gb per week. How can this happen? Is there a solution?
I have dowloaded almost all of my playlists and still spotify is consuming 8gb per week. How can this happen? Is there a solution?
Community Legend
470 Views
1 replies
0 likes
Not sure what's going on, trying to sync local files. Devices are on the same network but it's just not happening. IOS 10, latest version of spotify PC: Windows 10, latest version. Local files work on PC but on mobile it's just stuck on "downloading"
Not sure what's going on, trying to sync local files. Devices are on the same network but it's just not happening. IOS 10, latest version of spotify PC: Windows 10, latest ...
338 Views
0 replies
0 likes
Hola muy buenas, les quería preguntar por qué en las canciones no me aparecen las letras, tengo una cuenta premium y en otra cuenta no premium me aparecen las letras.Que se puede hacer?Muchas gracias.
Hola muy buenas, les quería preguntar por qué en las canciones no me aparecen las letras, tengo una cuenta premium y en otra cuenta no premium me aparecen las letras. Que se puede hacer? Muchas gra...
1170 Views
0 replies
1 likes
How can I put a playlist on loop?
How can I put a playlist on loop?
Regular
796 Views
1 replies
0 likes
Used to tell me when collaborative playlists I'm on or playlists I follow are updated with new songs. My settings indicate I should still be getting them. They were so useful! Attached are my notifications settings.
Used to tell me when collaborative playlists I'm on or playlists I follow are updated with new songs. My settings indicate I should still be getting them. They were so useful! Attached are ...
713 Views
0 replies
1 likes
When I listen to radio on my iPhone, I can "like" a song, but I can't "dislike" it. The thumbs down button is there but nothing happens when I touch it.
When I listen to radio on my iPhone, I can "like" a song, but I can't "dislike" it. The thumbs down button is there but nothing happens when I touch it.
Newbie
2054 Views
2 replies
4 likes
As of yesterday my app displays nothing but squares with question marks in them instead of the tabsI've tried reinstalling rebooting with no avail
As of yesterday my app displays nothing but squares with question marks in them instead of the tabs I've tried reinstalling rebooting with no avail
Casual Listener
18457 Views
7 replies
0 likes
yesterday i listened to an album that was in my "top recommendations for you" section. now i want to go back and listen to it, but i cannot do so because it's not showing up in "recently played". i can't remember the name of the album, and of coruse ...
yesterday i listened to an album that was in my "top recommendations for you" section. now i want to go back and listen to it, but i cannot do so because it's not showing up in "recently played". i c...
397 Views
0 replies
0 likes
So, I've noticed recently that the sound quality (even at "Extreme") is poor from my phone when compared to Apple Music. I love Spotify... it's the foundation of my whole music ecosystem. But, this is annoying me... especially when listening in my Bl...
So, I've noticed recently that the sound quality (even at "Extreme") is poor from my phone when compared to Apple Music. I love Spotify... it's the foundation of my whole music ecosystem. But, this i...
405 Views
0 replies
0 likes
Same problem as reported by a few others - was told my password was incorrect (although it wasn't I am pretty sure), sent reset link, reset, new password doesn't work. Have closed everything, restarted phone - no joy. Frustrated.
Same problem as reported by a few others - was told my password was incorrect (although it wasn't I am pretty sure), sent reset link, reset, new password doesn't work. Have closed everything, restart...
Community Legend
551 Views
1 replies
0 likes
why cant i get premium but its chards from my card ?
why cant i get premium but its chards from my card ?
475 Views
0 replies
0 likes
When I want to continu listening to an artist a few hours later or the next day he is not able to pick up where I left of. Same with playlists, so I always have to search for what I was listening and then he shuffles again..
When I want to continu listening to an artist a few hours later or the next day he is not able to pick up where I left of. Same with playlists, so I always have to search for what I was listening and...
394 Views
0 replies
0 likes
Hi allI've spent half a day trying to sync some mp3´s fom my laptop (windows 10) spotify app to my iPhone 6 (ios10) in vain.If follow every possible tutorial and got no luck so far.The tunes do show and play on the desktop app but on my phone they sh...
Hi all I've spent half a day trying to sync some mp3´s fom my laptop (windows 10) spotify app to my iPhone 6 (ios10) in vain. If follow every possible tutorial and got no luck so far. The tunes do...
Newbie
2509 Views
10 replies
1 likes
Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two different wifi networks and a mobile hotspot and still noth...
Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two differen...
378 Views
0 replies
0 likes
This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine. I do not have the option to "disconnect from Facebook" option on the desktop app on the MAC. Plus now I am g...
This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine. I do not have the option to "disconnect from Facebo...
563 Views
0 replies
0 likes
Hello,I just upgraded to a family account.We have an ipod in the living with spotify connected to the stereo. How do we easily switch between accounts?I don't want to be loggin on and off every time in order to switch between accounts.Does anyone kno...
Hello, I just upgraded to a family account. We have an ipod in the living with spotify connected to the stereo. How do we easily switch between accounts? I don't want to be loggin on and ...
544 Views
0 replies
1 likes
Hi guys,I've read a few posts about audiobooks being in Browser > Genres&Moods > WordsI don't seem to have Words as a category on my premium account and really want to listen to audiobooks.Can anyone help with this?Phill
Hi guys, I've read a few posts about audiobooks being in Browser > Genres&Moods > Words I don't seem to have Words as a category on my premium account and really want to listen to aud...
668 Views
0 replies
0 likes
Hey guys!I was wondering if there was a way to customize the image for one of my playlists. Instead of just having 4 pictures of albums in the playlist. Can I do this on my iphone or computer and how would I do it? Any help is appreciated thankyou!!
Hey guys! I was wondering if there was a way to customize the image for one of my playlists. Instead of just having 4 pictures of albums in the playlist. Can I do this on my iphone or computer and h...
Spotify Star
1109 Views
3 replies
0 likes
