Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237625 Views

27 replies

5 likes

  • 237625 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118803 Views

116 replies

13 likes

Other
  • 118803 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2700 Views

0 replies

0 likes

iOS
  • 2700 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305505 Views

62 replies

16 likes

  • 305505 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130847 Views

19 replies

38 likes

  • 130847 Views
  • 19 replies
  • 38 likes

Daily mixes disappeared

For some reason today I went to look for my daily mixes and they are gone!! They used to be at the top of My Library but not anymore. However if I search in reccently played I can find a couple of them and play them, but I can't see all 6 of them. An...

Newbie

For some reason today I went to look for my daily mixes and they are gone!! 😞 They used to be at the top of My Library but not anymore. However if I search in reccently played I can find a couple of...

Spaceboy88

Roadie

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

offline lyrics app

I need app for Iphone for offline lyrics. Which? 

Newbie

I need app for Iphone for offline lyrics. Which? 

841 Views

0 replies

0 likes

  • 841 Views
  • 0 replies
  • 0 likes

Solved!! Where can I see a list of all downloaded (offline) music in the iOS App

Hey there,switched from apple music to spotify finally. So far spotify is great - but one problem.I've downloaded some music to use it offline. But where is it? Is there any chance to see a list of all downloaded music? Can't find it anywhere. Thank ...

Newbie

Hey there, switched from apple music to spotify finally. So far spotify is great - but one problem. I've downloaded some music to use it offline. But where is it? Is there any chance to see a list ...

sky11

Music Fan

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

Problem playing Spotify on my new docking station

Hello! Im using a iPhone 4 with the iOS 6.01 on it. I got a Altec iMT810 docking station as a christmas gift and when i try connecting my iPhone to it it connects and plays music for about 2-3sek then pauses. When i push play again it plays for about...

Regular

Hello!   Im using a iPhone 4 with the iOS 6.01 on it. I got a Altec iMT810 docking station as a christmas gift and when i try connecting my iPhone to it it connects and plays music for about...

jesss3

Newbie

6435 Views

11 replies

0 likes

  • 6435 Views
  • 11 replies
  • 0 likes

App keeps using mobile data while playing offline/downloaded playlist

Brief description of the issue: Since last update it's absolutely useless downloading a playlist because, when playing a offline/downloaded playlist, app keeps using mobile data to download/play it. In less than ONE HOUR app download more than 1GB of...

Casual Listener

Brief description of the issue: Since last update it's absolutely useless downloading a playlist because, when playing a offline/downloaded playlist, app keeps using mobile data to download/play it. ...

tomasrex

Roadie

2428 Views

6 replies

0 likes

  • 2428 Views
  • 6 replies
  • 0 likes

Cancel membership

Lost my password and security questions and answers, how do I cancel membership, email/ [email protected]

Casual Listener

Lost my password and security questions and answers, how do I cancel membership, email/ [email protected]

tomasrex

Roadie

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

LOST all songs and playlists

I have a premium account which I was receiveing a message saying that my account was paused, even though it had been paid. I read something that said I should reinstall the app. I deleted the app and reinstalled it and now ALL my songs and playlists ...

Newbie

I have a premium account which I was receiveing a message saying that my account was paused, even though it had been paid.  I read something that said I should reinstall the app.  I de...

tomasrex

Roadie

743 Views

1 replies

0 likes

lost playlist
  • 743 Views
  • 1 replies
  • 0 likes

Can't log in

My Spotify won't load passed the logging in to Facebook.

Newbie

My Spotify won't load passed the logging in to Facebook.

Catwebsterr

Newbie

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

can't send songs to followers through IOS app

can't send songs to followers through IOS app. I have an Iphone 5, ios8.3, and latest version of spotify. when I tap "share" then tap "send too..." then tap "Select people" it never recognizes my followers/friends and says "no results" and I can't se...

Casual Listener

can't send songs to followers through IOS app.   I have an Iphone 5, ios8.3, and latest version of spotify.   when I tap "share" then tap "send too..." then tap "Select people" it never...

marvinj123

Regular

948 Views

2 replies

0 likes

  • 948 Views
  • 2 replies
  • 0 likes

Cant use two different accounts simultaneously at home.

When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?

Newbie

When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

Can't turn of shuffle

I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.

Casual Listener

I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.

Distressed

Casual Listener

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some offline tracks won't play

I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them:Some albums or tracks that I have downloaded (I have premium) and should be able to play offline do not play when I...

Newbie

I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them: Some albums or tracks that I have downloaded (I have premium...

user-removed

Not applicable

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not downloaded?

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't listen to anything unless I turn my data on (which...

Newbie

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't...

user-removed

Not applicable

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist stopped

I was listening to a playlist on spotify. The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone". There was a green button that said "continue" and another line of text saying use a...

Newbie

I was listening to a playlist on spotify.  The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone".  There was a green bu...

user-removed

Not applicable

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Won't sync to iPone

I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files from my phone. I followed the directions to sync th...

Newbie

I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files&...

user-removed

Not applicable

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

Newbie

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

user-removed

Not applicable

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Solved!! Songteksten

ik draai Spotify op mijn iPad air. versie 4.6.0.1466Wat ontbreekt is de knop songteksten, naast de voortgangsbalk.Hoe kan ik die geïnstalleerd of geactiveerd krijgen. Goet Lampju

Casual Listener

ik draai Spotify op mijn iPad air. versie 4.6.0.1466 Wat ontbreekt is de knop songteksten, naast de voortgangsbalk. Hoe kan ik die geïnstalleerd of geactiveerd krijgen.       Goe...

OmaShandy

Regular

2800 Views

11 replies

0 likes

  • 2800 Views
  • 11 replies
  • 0 likes