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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43375 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109070 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

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Cant use two different accounts simultaneously at home.

When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?

Newbie

When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?

530 Views

0 replies

0 likes

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Can't turn of shuffle

I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.

Casual Listener

I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.

Distressed

Casual Listener

529 Views

2 replies

0 likes

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Superuser Contribution Some offline tracks won't play

I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them:Some albums or tracks that I have downloaded (I have premium) and should be able to play offline do not play when I...

Newbie

I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them: Some albums or tracks that I have downloaded (I have premium...

user-removed

Not applicable

482 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution Music not downloaded?

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't listen to anything unless I turn my data on (which...

Newbie

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't...

user-removed

Not applicable

604 Views

1 replies

0 likes

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Superuser Contribution Playlist stopped

I was listening to a playlist on spotify. The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone". There was a green button that said "continue" and another line of text saying use a...

Newbie

I was listening to a playlist on spotify.  The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone".  There was a green bu...

user-removed

Not applicable

675 Views

1 replies

0 likes

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Superuser Contribution Local Files Won't sync to iPone

I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files from my phone. I followed the directions to sync th...

Newbie

I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files&...

user-removed

Not applicable

636 Views

1 replies

0 likes

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Superuser Contribution Spotify Premium

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

Newbie

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

user-removed

Not applicable

540 Views

1 replies

0 likes

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Solved!! Songteksten

ik draai Spotify op mijn iPad air. versie 4.6.0.1466Wat ontbreekt is de knop songteksten, naast de voortgangsbalk.Hoe kan ik die geïnstalleerd of geactiveerd krijgen. Goet Lampju

Casual Listener

ik draai Spotify op mijn iPad air. versie 4.6.0.1466 Wat ontbreekt is de knop songteksten, naast de voortgangsbalk. Hoe kan ik die geïnstalleerd of geactiveerd krijgen.       Goe...

OmaShandy

Regular

2733 Views

11 replies

0 likes

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Songs stopping towards end.

I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 seconds remaining. It does it EVERY song. It works fi...

Newbie

I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 se...

476 Views

0 replies

0 likes

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Local files

I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't have this problem on my computer. Is there a way t...

Gig Goer

I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't...

433 Views

0 replies

1 likes

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Superuser Contribution Random Devices connected, Music keeps Jumping

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well as changed my password, deleted the app and redownl...

Newbie

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well ...

MaryS

Roadie

1040 Views

1 replies

0 likes

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Superuser Contribution Log in

HiI am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.

Newbie

Hi I am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.

MaryS

Roadie

485 Views

1 replies

0 likes

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Superuser Contribution am i allowed to buy premium with itunes money...

i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....

Casual Listener

i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....

MaryS

Roadie

471 Views

1 replies

0 likes

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Solved!! Eliminate app's cache

I understand the app is dynamic and will delete metadata from itself when the iOS device is running low on memory, but that seems to work just if you need more memory for Spotify. If I need more space in my iOS device for other apps, can I just clear...

Newbie

I understand the app is dynamic and will delete metadata from itself when the iOS device is running low on memory, but that seems to work just if you need more memory for Spotify.    If...

mirecek_parecek

Regular

2396 Views

2 replies

0 likes

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Soundhoud Connect to Spotify really doesn't work as advertised

I am not sure this was really tested because it doesn't work worth a darn. On my iPhone 5S nothing works as shown on the pages to connect Soundhound with Spotify.

Visitor

I am not sure this was really tested because it doesn't work worth a darn.   On my iPhone 5S nothing works as shown on the pages to connect Soundhound with Spotify.  

529 Views

0 replies

0 likes

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Crashing Problem with app

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. That does work at first but after a week or two it will sta...

Regular

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. Tha...

ElectricTwanger

Regular

619 Views

2 replies

0 likes

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I can log in on my computer but not on my phone.....?????!!!!

Hello I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free.But now my account shut down on my phone cause i can only use it for 14 days in a differen...

Casual Listener

Hello   I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free. But now my account shut down...

skiljetecken

Music Fan

551 Views

1 replies

1 likes

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  • 1 likes

Cannot control Spotify Connect from iOS 10 control center

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) change volume or skip a track. Please advise how to avoi...

Newbie

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) ...

485 Views

0 replies

4 likes

  • 485 Views
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  • 4 likes