Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
48533 Views
15 replies
36 likes

48533 Views
15 replies
36 likes

Play queue on iPad (iOS10) cannot be deleted

Hello, My play queue works as intended as long as I only add albums or single songs. The moment I select an album to be played, it resets the queue and puts in all of the album songs. However, the moment I put any playlist in the queue, it will ONLY ...

user-removed
Visitor
Hello, My play queue works as intended as long as I only add albums or single songs. The moment I select an album to be played, it resets the queue and puts in all of the album songs. Howeve...
2016-10-03 7:08:29 AM
2016-10-04 3:33:55 AM
Swanny
Community Legend
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Trouble logging into account

I am having trouble logging into my account on the Spotify app on my iPhone. I am able to log in on my iPad in the Spotify app, but not on my iPhone. I have reset the password and country as I have recently moved. I restarted my iPhone and deleted an...

fifilanderson
Newbie
I am having trouble logging into my account on the Spotify app on my iPhone. I am able to log in on my iPad in the Spotify app, but not on my iPhone. I have reset the password and country as I have r...
2015-12-14 1:19:24 AM
2016-10-04 2:43:36 AM
Swanny
Community Legend
422 Views
2 replies
0 likes

422 Views
2 replies
0 likes

iOS update issue with Spotify

After iOS update Spotify states it's in an offline status when it's not

ethiogirl76
Newbie
After iOS update Spotify states it's in an offline status when it's not
2016-10-03 6:00:30 PM
2016-10-04 2:40:11 AM
Swanny
Community Legend
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Cant see Follow panel of friends playlist stream activity.

Hi my desktop app has stopped showing the panel to the side with what my friends are playing. Is there a way of getting it back? For the life of me I cant seem to find where to do this. Also when I go to follow under facebook it says "There are no mo...

Harry180
Casual Listener
Hi my desktop app has stopped showing the panel to the side with what my friends are playing. Is there a way of getting it back? For the life of me I cant seem to find where to do this. ...
2014-06-06 1:04:19 AM
2016-10-03 11:13:03 PM
vista-vision
Casual Listener
2427 Views
6 replies
1 likes
follow
friend stream

2427 Views
6 replies
1 likes

Solved!! friends activity not showing under activity

Hi, This is killing me and i feel like its something simple to fix! Im pretty new to spotify but cant for the life of me work this one out. When i listen to music my friends get in contact with and tell me what ive been listening too as somewhere in ...

evilcow
Casual Listener
Hi, This is killing me and i feel like its something simple to fix! Im pretty new to spotify but cant for the life of me work this one out. When i listen to music my ...
2014-12-22 11:04:00 PM
2016-10-03 11:03:08 PM
vista-vision
Casual Listener
3896 Views
5 replies
1 likes

3896 Views
5 replies
1 likes

Solved!! I can't download any song

I can't download any song to listen off-line, ir says "waiting to dowload" and never do, already tried reinstal

iHomesick
Regular
I can't download any song to listen off-line, ir says "waiting to dowload" and never do, already tried reinstal
2016-10-03 8:30:24 PM
2016-10-03 10:39:30 PM
iHomesick
Regular
905 Views
13 replies
0 likes

905 Views
13 replies
0 likes

Bug in scrobbling to Last.fm - timestamp has bad timezone

Hello, I would like to report a bug with scrobbling music to last.fm - my last.fm profile shows bad timestamp on items scrobbled by Spotify for iOS. It seems it is shifted by -1hr. I have to notice I have set same timezone on iphone and on last.fm pr...

Housik
Casual Listener
Hello, I would like to report a bug with scrobbling music to last.fm - my last.fm profile shows bad timestamp on items scrobbled by Spotify for iOS. It seems it is shifted by -1hr. I have to notice...
2014-04-24 10:11:36 AM
2016-10-03 9:10:55 PM
user-removed
Not applicable
773 Views
3 replies
1 likes

773 Views
3 replies
1 likes

Problems using Chromecast with Spotify on iPhone

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem with Spotify. I have the latest version of Spotify (ve...

Supermand
Newbie
I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem wit...
2016-08-19 2:57:08 PM
2016-10-03 6:35:52 PM
catootje
Casual Listener
395 Views
1 replies
0 likes

395 Views
1 replies
0 likes

My login works on my Mac but not on iPhone

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

mrayphotography
Casual Listener
I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?
2016-10-03 2:39:13 PM
2016-10-03 5:36:32 PM
Spaceboy88
Roadie
258 Views
3 replies
0 likes

258 Views
3 replies
0 likes

[All Platforms] language and country buttons

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.

gevjen
Casual Listener
Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.
2016-10-03 2:21:21 PM
2016-10-03 5:16:19 PM
Hubo
Community Legend
191 Views
1 replies
0 likes

191 Views
1 replies
0 likes

language

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start using Spotify on my mobile? BTW, my response to yo...

gevjen
Casual Listener
I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start...
2016-10-03 1:55:13 PM
2016-10-03 5:15:28 PM
Hubo
Community Legend
206 Views
1 replies
0 likes

206 Views
1 replies
0 likes

Daily mix iOS

Hello,I'm French and I don't find daily mix in Spotify on iOS is it normal?Somebody could help me please?Regards

Wikieo
Casual Listener
Hello, I'm French and I don't find daily mix in Spotify on iOS is it normal? Somebody could help me please? Regards
2016-10-03 12:02:57 PM
2016-10-03 5:09:07 PM
Wikieo
Casual Listener
437 Views
4 replies
0 likes

437 Views
4 replies
0 likes

Problems logging in

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was able to access it on my iPhone 4s but when I am try...

Piya
Newbie
New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was ...
2016-10-03 3:15:41 PM
2016-10-03 4:52:45 PM
Spaceboy88
Roadie
520 Views
1 replies
0 likes

520 Views
1 replies
0 likes

An error occurred?

Heaps of storage on my iPad, tried restarting, internet works perfectly ...

user-removed
Visitor
Heaps of storage on my iPad, tried restarting, internet works perfectly ...
2016-10-02 4:33:55 PM
2016-10-03 3:07:08 PM
shandorai
Regular
636 Views
3 replies
1 likes

636 Views
3 replies
1 likes

After a couple of songs spotify changes albums from the aritst

When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?

teresa_the_nerd
Casual Listener
When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?
2016-10-03 11:13:43 AM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Can't login

Got a new iPhone 6 Plus as my previous iPhone 5 got smashed.On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me.It says 'Login failed. You already created an account with this email address'.H...

Nykrebs
Casual Listener
Got a new iPhone 6 Plus as my previous iPhone 5 got smashed. On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me. It says 'Login failed...
2016-10-03 8:35:05 AM
2016-10-03 9:39:22 AM
Nykrebs
Casual Listener
307 Views
2 replies
0 likes

307 Views
2 replies
0 likes

Spotify freezes constantly and keeps crashing

On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...

WorldOfBenjamim
Casual Listener
On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...
2016-08-07 8:42:46 PM
2016-10-03 8:38:41 AM
d_p_4
Composer
2185 Views
5 replies
0 likes

2185 Views
5 replies
0 likes

iOS 9 App crashes constantly

I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, then when I go back to choose antoher, it locks up,...

WorldOfBenjamim
Casual Listener
I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, ...
2016-10-03 5:15:41 AM
2016-10-03 8:22:43 AM
d_p_4
Composer
645 Views
1 replies
0 likes
crashes
ios 9
iphone

645 Views
1 replies
0 likes

Solved!! 7 day free trial

Hi!I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email. I choosed a 7 days free trial within the app on my Ipad. But since i cant acces my ancount i am worried i will g...

Synnis89
Newbie
Hi! I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email. I choosed a 7 days free trial within the a...
2016-10-02 10:39:50 PM
2016-10-03 8:18:23 AM
d_p_4
Composer
693 Views
1 replies
0 likes

693 Views
1 replies
0 likes

Solved!! Delete a song

Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is.I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I say. Anyway - any suggestions?

Jocke_Bohlin
Casual Listener
Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is. I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I ...
2016-10-01 10:53:14 PM
2016-10-03 7:49:36 AM
JonciaK
Regular
468 Views
2 replies
0 likes

468 Views
2 replies
0 likes

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