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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35637 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100805 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1234 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297906 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125336 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Crashing Problem with app

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. That does work at first but after a week or two it will sta...

Regular

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. Tha...

ElectricTwanger

Regular

603 Views

2 replies

0 likes

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I can log in on my computer but not on my phone.....?????!!!!

Hello I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free.But now my account shut down on my phone cause i can only use it for 14 days in a differen...

Casual Listener

Hello   I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free. But now my account shut down...

skiljetecken

Music Fan

537 Views

1 replies

1 likes

  • 537 Views
  • 1 replies
  • 1 likes

Cannot control Spotify Connect from iOS 10 control center

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) change volume or skip a track. Please advise how to avoi...

Newbie

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) ...

461 Views

0 replies

4 likes

  • 461 Views
  • 0 replies
  • 4 likes

Data consumption

I have dowloaded almost all of my playlists and still spotify is consuming 8gb per week. How can this happen? Is there a solution?

Casual Listener

I have dowloaded almost all of my playlists and still spotify is consuming 8gb per week. How can this happen? Is there a solution?

kbrooksc

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Local files not syncing

Not sure what's going on, trying to sync local files. Devices are on the same network but it's just not happening. IOS 10, latest version of spotify PC: Windows 10, latest version. Local files work on PC but on mobile it's just stuck on "downloading"

Music Fan

Not sure what's going on, trying to sync local files.   Devices are on the same network but it's just not happening.   IOS 10, latest version of spotify   PC: Windows 10, latest ...

324 Views

0 replies

0 likes

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Problema con las letras de las canciones

Hola muy buenas, les quería preguntar por qué en las canciones no me aparecen las letras, tengo una cuenta premium y en otra cuenta no premium me aparecen las letras.Que se puede hacer?Muchas gracias.

Newbie

Hola muy buenas, les quería preguntar por qué en las canciones no me aparecen las letras, tengo una cuenta premium y en otra cuenta no premium me aparecen las letras. Que se puede hacer? Muchas gra...

1163 Views

0 replies

1 likes

  • 1163 Views
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Solved!! Loop

How can I put a playlist on loop?

Newbie

How can I put a playlist on loop?

Shepw

Regular

773 Views

1 replies

0 likes

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  • 1 replies
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iOS Push Notifications not working.

Used to tell me when collaborative playlists I'm on or playlists I follow are updated with new songs. My settings indicate I should still be getting them. They were so useful! Attached are my notifications settings.

Newbie

Used to tell me when collaborative playlists I'm on or playlists I follow are updated with new songs. My settings indicate I should still be getting them. They were so useful! Attached are ...

693 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Spotify Radio - Can't "dislike" / thumbs down a song

When I listen to radio on my iPhone, I can "like" a song, but I can't "dislike" it. The thumbs down button is there but nothing happens when I touch it.

Casual Listener

When I listen to radio on my iPhone, I can "like" a song, but I can't "dislike" it. The thumbs down button is there but nothing happens when I touch it.

baranozkan

Newbie

2023 Views

2 replies

4 likes

  • 2023 Views
  • 2 replies
  • 4 likes

Solved!! Box with question mark

As of yesterday my app displays nothing but squares with question marks in them instead of the tabsI've tried reinstalling rebooting with no avail

Casual Listener

As of yesterday my app displays nothing but squares with question marks in them instead of the tabs I've tried reinstalling rebooting with no avail

Itsaclown

Casual Listener

18349 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

missing album in "recently played" - arghhhhhh

yesterday i listened to an album that was in my "top recommendations for you" section. now i want to go back and listen to it, but i cannot do so because it's not showing up in "recently played". i can't remember the name of the album, and of coruse ...

Roadie

yesterday i listened to an album that was in my "top recommendations for you" section. now i want to go back and listen to it, but i cannot do so because it's not showing up in "recently played". i c...

385 Views

0 replies

0 likes

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Crunchy playback from iPhone 7

So, I've noticed recently that the sound quality (even at "Extreme") is poor from my phone when compared to Apple Music. I love Spotify... it's the foundation of my whole music ecosystem. But, this is annoying me... especially when listening in my Bl...

Newbie

So, I've noticed recently that the sound quality (even at "Extreme") is poor from my phone when compared to Apple Music. I love Spotify... it's the foundation of my whole music ecosystem. But, this i...

393 Views

0 replies

0 likes

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Password reset not working

Same problem as reported by a few others - was told my password was incorrect (although it wasn't I am pretty sure), sent reset link, reset, new password doesn't work. Have closed everything, restarted phone - no joy. Frustrated.

Newbie

Same problem as reported by a few others - was told my password was incorrect (although it wasn't I am pretty sure), sent reset link, reset, new password doesn't work. Have closed everything, restart...

KatesHere

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
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tropul

why cant i get premium but its chards from my card ? 

Newbie

why cant i get premium but its chards from my card ?  

460 Views

0 replies

0 likes

  • 460 Views
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Why can't I continu listening after a couple of hours or the next day?

When I want to continu listening to an artist a few hours later or the next day he is not able to pick up where I left of. Same with playlists, so I always have to search for what I was listening and then he shuffles again..

Newbie

When I want to continu listening to an artist a few hours later or the next day he is not able to pick up where I left of. Same with playlists, so I always have to search for what I was listening and...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
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Solved!! Can't sync local music Iphone ios 10

Hi allI've spent half a day trying to sync some mp3´s fom my laptop (windows 10) spotify app to my iPhone 6 (ios10) in vain.If follow every possible tutorial and got no luck so far.The tunes do show and play on the desktop app but on my phone they sh...

Regular

Hi all I've spent half a day trying to sync some mp3´s fom my laptop (windows 10) spotify app to my iPhone 6 (ios10) in vain. If follow every possible tutorial and got no luck so far. The tunes do...

ncazer

Newbie

2468 Views

10 replies

1 likes

  • 2468 Views
  • 10 replies
  • 1 likes

Local Files from Desktop not syncing to iphone

Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two different wifi networks and a mobile hotspot and still noth...

Newbie

Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two differen...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes