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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28425 Views

40 replies

8 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93174 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

921 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293037 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123331 Views

19 replies

38 likes

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Crunchy playback from iPhone 7

So, I've noticed recently that the sound quality (even at "Extreme") is poor from my phone when compared to Apple Music. I love Spotify... it's the foundation of my whole music ecosystem. But, this is annoying me... especially when listening in my Bl...

Newbie

So, I've noticed recently that the sound quality (even at "Extreme") is poor from my phone when compared to Apple Music. I love Spotify... it's the foundation of my whole music ecosystem. But, this i...

390 Views

0 replies

0 likes

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Password reset not working

Same problem as reported by a few others - was told my password was incorrect (although it wasn't I am pretty sure), sent reset link, reset, new password doesn't work. Have closed everything, restarted phone - no joy. Frustrated.

Newbie

Same problem as reported by a few others - was told my password was incorrect (although it wasn't I am pretty sure), sent reset link, reset, new password doesn't work. Have closed everything, restart...

KatesHere

Community Legend

521 Views

1 replies

0 likes

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tropul

why cant i get premium but its chards from my card ? 

Newbie

why cant i get premium but its chards from my card ?  

451 Views

0 replies

0 likes

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Why can't I continu listening after a couple of hours or the next day?

When I want to continu listening to an artist a few hours later or the next day he is not able to pick up where I left of. Same with playlists, so I always have to search for what I was listening and then he shuffles again..

Newbie

When I want to continu listening to an artist a few hours later or the next day he is not able to pick up where I left of. Same with playlists, so I always have to search for what I was listening and...

377 Views

0 replies

0 likes

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Solved!! Can't sync local music Iphone ios 10

Hi allI've spent half a day trying to sync some mp3´s fom my laptop (windows 10) spotify app to my iPhone 6 (ios10) in vain.If follow every possible tutorial and got no luck so far.The tunes do show and play on the desktop app but on my phone they sh...

Regular

Hi all I've spent half a day trying to sync some mp3´s fom my laptop (windows 10) spotify app to my iPhone 6 (ios10) in vain. If follow every possible tutorial and got no luck so far. The tunes do...

ncazer

Newbie

2413 Views

10 replies

1 likes

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  • 1 likes

Local Files from Desktop not syncing to iphone

Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two different wifi networks and a mobile hotspot and still noth...

Newbie

Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two differen...

352 Views

0 replies

0 likes

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Spotify IOS Logs into wrong Facebook Account

This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine. I do not have the option to "disconnect from Facebook" option on the desktop app on the MAC. Plus now I am g...

Newbie

This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine.  I do not have the option to "disconnect from Facebo...

532 Views

0 replies

0 likes

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switch accounts on iPod

Hello,I just upgraded to a family account.We have an ipod in the living with spotify connected to the stereo. How do we easily switch between accounts?I don't want to be loggin on and off every time in order to switch between accounts.Does anyone kno...

Newbie

Hello, I just upgraded to a family account. We have an ipod in the living with spotify connected to the stereo.  How do we easily switch between accounts? I don't want to be loggin on and ...

529 Views

0 replies

1 likes

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Audiobooks. No WORD category under GENRES

Hi guys,I've read a few posts about audiobooks being in Browser > Genres&Moods > WordsI don't seem to have Words as a category on my premium account and really want to listen to audiobooks.Can anyone help with this?Phill

Newbie

Hi guys, I've read a few posts about audiobooks being in Browser > Genres&Moods > Words I don't seem to have Words as a category on my premium account and really want to listen to aud...

657 Views

0 replies

0 likes

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Solved!! Playlist Images

Hey guys!I was wondering if there was a way to customize the image for one of my playlists. Instead of just having 4 pictures of albums in the playlist. Can I do this on my iphone or computer and how would I do it? Any help is appreciated thankyou!!

Roadie

Hey guys! I was wondering if there was a way to customize the image for one of my playlists. Instead of just having 4 pictures of albums in the playlist. Can I do this on my iphone or computer and h...

MattSuda

Spotify Star

1075 Views

3 replies

0 likes

Images
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Saved songs get deleted

When I press the plus button to save a song into "my songs" section in my library, they used to save all there but recently they all deleted. When I go onto Spotify and save new ones, the save for maybe a few hours and then the next time I check they...

Newbie

When I press the plus button to save a song into "my songs" section in my library, they used to save all there but recently they all deleted. When I go onto Spotify and save new ones, the save for ma...

342 Views

0 replies

0 likes

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Can't log in, sais I have existing account

I got a new iPhone. I made sure to log out of my account on my old device, but when I try to log in in my new phone it sais I already have an active account and can't log in. Extremely frustrated please help.

Newbie

I got a new iPhone. I made sure to log out of my account on my old device, but when I try to log in in my new phone it sais I already have an active account and can't log in. Extremely frustrated ple...

pboydstun

Newbie

324 Views

1 replies

0 likes

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Offline

I have spotify premium, why isn't it allowing me to listen offline?

Newbie

I have spotify premium, why isn't it allowing me to listen offline?

ErickRGuetta

Community Legend

341 Views

1 replies

0 likes

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I don't see any friends for sharing?

Hi, first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that!If I want to share a song with my friend (I added them already), I can'...

Regular

Hi,   first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that! If I want...

355 Views

0 replies

0 likes

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Cannot change tracks when connected to my car iPhone cable

Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost that function and the ability to show track info o...

Newbie

Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost...

348 Views

0 replies

0 likes

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Superuser Contribution Playlist date order

Hello! I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting from the last one I add. On Desktop is fine, but on the iphon...

Casual Listener

Hello!  I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting fro...

Ingredient

Casual Listener

442 Views

2 replies

0 likes

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Changed my settings and now my iOS music is gone

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spotify abroad for 14 days." I'd just changed schools, a...

Newbie

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spoti...

381 Views

0 replies

0 likes

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Device Management

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

Visitor

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

user-removed

Not applicable

1287 Views

6 replies

0 likes

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