Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81225 Views
19 replies
37 likes

81225 Views
19 replies
37 likes

Can't continue student discount

I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student discount on my current account? Can anyone help?

prashmakwana
Newbie
I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student...
2016-10-13 11:44:31 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

" My devices"

I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though.need help to solve this as I need to remove one of them and I don't know which one is the one I want to remove as they a...

Fastpace
Casual Listener
I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though. need help to solve this as I need to remove one of them and I don't...
2016-10-13 9:07:30 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Not Receiving Notifications on iPhone

I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfold, released a new song on Spotify and I only found...

aravesi
Casual Listener
I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfo...
2016-10-13 7:59:37 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

iOS issue while send music from iPhone to Denon AVR-X1100W

Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application.I have tested this issue on my wife's iPhone 4S with iOS 7x and it is not appearing. Please HELP (I use S...

radekde
Casual Listener
Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application. I have tested this issue on my wife's iPhone 4S with...
2016-10-13 7:47:33 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Importing music from pc to iPhone

Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.

Mirthol
Newbie
Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.
2016-10-13 4:43:29 PM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

Spotify Connect Issues

Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad app.

user-removed
Visitor
Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad ap...
2016-10-13 4:40:58 PM
300 Views
0 replies
0 likes

300 Views
0 replies
0 likes

Playing music on more than one device

Hi, Is it possible for more than one member of the family to use Spotify at the same time?When my daughter tries to play her playlist, it turns off my playlist. And vice versa.Surely I'm missing something here?Steve

bigbeanz66
Regular
Hi, Is it possible for more than one member of the family to use Spotify at the same time? When my daughter tries to play her playlist, it turns off my playlist. And vice versa. Surely I'm missing ...
2016-10-13 9:15:06 AM
2016-10-13 4:40:32 PM
user-removed
Not applicable
862 Views
15 replies
0 likes

862 Views
15 replies
0 likes

iOS 9.3.5 iPhone 5 wifi not connecting on Spotify 6.5.0.1665

I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download button on my playlists it says "waiting for wifi"). I...

RobCartledge
Newbie
I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download bu...
2016-10-13 4:24:06 PM
606 Views
0 replies
0 likes

606 Views
0 replies
0 likes

Crash

I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!

Cleblanc311
Casual Listener
I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!
2016-10-13 3:02:04 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Don't see playlist on Iphone

I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free instead of Premium.I allready deleted the app and ...

crystalclearcom
Newbie
I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free...
2016-10-13 2:05:06 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

music stops playing mid-track

Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movingAny suggestions on how to fix?

Jonelle23_x
Newbie
Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movi...
2016-10-13 12:51:24 PM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

Why the same playlist has different songs between iPhone and Mac

Good mornign,Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jjlQrhRmWBcBugpThbVVx . I looked for it on my iPhone, that i use ...

fdefilippi
Newbie
Good mornign, Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jj...
2016-10-13 10:53:05 AM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Missing icons

So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus

Matt-can-cook
Casual Listener
So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus
2016-10-13 5:52:34 AM
2016-10-13 10:14:20 AM
Maxim
Spotify Star
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Stops playing at the middle of the music when i listen to offline

I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fix it ?

Canaksakal1
Newbie
I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fi...
2016-10-13 10:10:03 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Playlist playback in reverse order IPhone 6

Where has the option gone re playback of songs by date added?No problems with desktop PC but I can only play oldest songs first on iPhone.All software is up to date? I have 4g coverage and are not offline?

Rachael_Fenton
Casual Listener
Where has the option gone re playback of songs by date added? No problems with desktop PC but I can only play oldest songs first on iPhone. All software is up to date? I have 4g coverage and ar...
2016-10-13 9:53:37 AM
514 Views
0 replies
0 likes
4G
iphone6
Reverse playlist

514 Views
0 replies
0 likes

Tries to play undownloaded songs while offline

Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the would randomly play songs from my Downloaded music a...

pourover
Newbie
Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the w...
2016-10-12 9:17:34 PM
2016-10-13 7:44:19 AM
Supercountry124
Newbie
409 Views
1 replies
1 likes

409 Views
1 replies
1 likes

duda con app en iphone

hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y como?gracias

aguspatek
Casual Listener
hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y com...
2016-10-13 6:07:48 AM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

Albums can't be played

When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.

TooKool
Newbie
When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.
2016-10-13 5:50:52 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Crash when using Equalizer on first use

Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a preset, adjusting a band, or even just enabling/disabl...

rexxpaul
Casual Listener
Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a pre...
2016-10-12 12:23:10 AM
441 Views
0 replies
0 likes

441 Views
0 replies
0 likes

Syncing Spotify account to iPhone

I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc is still on my Mac, but how do I transfer that to my...

jenlyjen
Newbie
I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc i...
2016-10-12 12:07:35 AM
419 Views
0 replies
1 likes

419 Views
0 replies
1 likes

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