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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232678 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114257 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303982 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129681 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Audio Ducking

When I open certain apps, the audio annoyingly ducks, even if the other app doesn't have sound. How do I turn off ducking on my iPhone?

Newbie

When I open certain apps, the audio annoyingly ducks, even if the other app doesn't have sound. How do I turn off ducking on my iPhone?

1442 Views

0 replies

3 likes

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  • 0 replies
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Still old Spotify layout ...

I'm using Spotify on my iPhone with iOS 10.0.2 and just have Spotify updated once again today. I cannot utilize the new bottom menu layout with came out this year. My wife has it for quite a while and from what I read all the users should have it now...

Newbie

I'm using Spotify on my iPhone with iOS 10.0.2 and just have Spotify updated once again today. I cannot utilize the new bottom menu layout with came out this year. My wife has it for quite a while an...

redtears15

Newbie

548 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Lists downloaded but consuming Data while playing songs.

Hi, I've downloaded several lists of songs. I can see no pending downloads and the songs are marked with a green arrow. When I play songs from these lists in my car, mobile data consumption grows as if it was downloading them. If i set the off line m...

Newbie

Hi,   I've downloaded several lists of songs. I can see no pending downloads and the songs are marked with a green arrow. When I play songs from these lists in my car, mobile data consumption ...

leemondthefirst

Regular

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Excessive mobile data usage when playing downloaded playlists

Ok, so I have posted in this thread but there has been no further action, probably as it has a 'Solution', so here I am. Apologies for the length. iOS 10.0.2 & 10.1 - iPhone 6s - Spotify Premium Backdrop, I exceeded my 4gb data usage this month withi...

Regular

Ok, so I have posted in this thread but there has been no further action, probably as it has a 'Solution', so here I am.  Apologies for the length.   iOS 10.0.2 & 10.1 -&nbs...

leemondthefirst

Regular

4605 Views

2 replies

0 likes

data usage
IOS10
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Too many clicks needed to share by email (iPhone 6)

I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to:1. Press "..." icon2. Scrool down (why all the options are not immediately on the screen? they fit!)3. Click "Share"4. Click "Send to..."5. Click "Email" o...

Newbie

I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to: 1. Press "..." icon 2. Scrool down (why all the options are not immediately on the screen? they fit!)...

332 Views

0 replies

0 likes

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Old View on iOS APP

Hi, i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user view. how can i change the view of my premium account to the modern view...

Newbie

Hi,    i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user v...

wckwan

Newbie

386 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Akku problem

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt. Habe das neue Update von Spotify auch schon drauf...

Visitor

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt...

318 Views

0 replies

0 likes

  • 318 Views
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no Browser

hi why i don't have Browsr in my app after i got premium account?

Newbie

hi why i don't have Browsr in my app after i got premium account?

Official_asian

Newbie

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
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Customer support

Where and how do I contact customer supprt? 

Newbie

Where and how do I contact customer supprt? 

Maxim

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Artist page empty after offline filter

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app...How can i revert the situation after i have applyed the offline filter?

Newbie

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app... How can i revert the situation after i have applye...

268 Views

0 replies

0 likes

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  • 0 replies
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Not saving after downloads

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

Casual Listener

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

Pristine

Casual Listener

606 Views

4 replies

0 likes

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Premium Not Working on iPhone

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not recognize me as a premium user and all my songs/pla...

Newbie

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not ...

amedra99

Newbie

452 Views

2 replies

0 likes

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  • 2 replies
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Cant access local files on iPhone?

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads of data going on YouTube to listen to the songs desp...

Newbie

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads o...

Finchey

Regular

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Playlist sorting options

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

Newbie

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

286 Views

0 replies

0 likes

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Recover deleted playlists

Hi, can I recover deleted playlists that I deleted almost 2 years ago? How?

Casual Listener

Hi, can I recover deleted playlists that I deleted almost 2 years ago? How?

tomasrex

Roadie

709 Views

3 replies

0 likes

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  • 3 replies
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Off line device

Hello, I am a premium client. I can not ear off line. It is said I have no device off line. What do I have to do? At my tools doesn't appear the function off line.....

Casual Listener

Hello, I am a premium client. I can not ear off line. It is said I have no device off line. What do I have to do?  At my tools doesn't appear the function off line.....

Evelynpisabarro

Casual Listener

616 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Change of free to premium.

Hello. I buy and pay the premium but i can not change from free to premium.

Newbie

Hello. I buy and pay the premium but i can not change from free to premium.

Maxim

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not letting me choose my correct Facebook profile to log in

Hi!I just bought a new iPhone today and copied my old data to the new one through iCloud. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course asked me to log in. When I logged in with Facebook, it co...

Casual Listener

Hi! I just bought a new iPhone today and copied my old data to the new one through iCloud. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course aske...

MaryS

Roadie

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

IPhone 7 connect to car via lightning cable

IPhone 7 connect to car ( Honda Insight) via lightning cable. I able to see th Spotify is playing the song. However, the car display screen is showing iPod player. Please kindly assists. Thanks

Casual Listener

IPhone 7 connect to car ( Honda Insight) via lightning cable. I able to see th Spotify is playing the song. However, the car display screen is showing iPod player. Please kindly assists. Thanks

GanVC

Casual Listener

1747 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes