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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28320 Views

40 replies

8 likes

  • 28320 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93080 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

913 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

292998 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123315 Views

19 replies

38 likes

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Songs stopping towards end.

I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 seconds remaining. It does it EVERY song. It works fi...

Newbie

I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 se...

462 Views

0 replies

0 likes

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Local files

I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't have this problem on my computer. Is there a way t...

Music Fan

I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't...

411 Views

0 replies

1 likes

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Superuser Contribution Random Devices connected, Music keeps Jumping

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well as changed my password, deleted the app and redownl...

Newbie

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well ...

MaryS

Roadie

1010 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Log in

HiI am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.

Newbie

Hi I am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.

MaryS

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
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Superuser Contribution am i allowed to buy premium with itunes money...

i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....

Casual Listener

i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....

MaryS

Roadie

442 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Eliminate app's cache

I understand the app is dynamic and will delete metadata from itself when the iOS device is running low on memory, but that seems to work just if you need more memory for Spotify. If I need more space in my iOS device for other apps, can I just clear...

Newbie

I understand the app is dynamic and will delete metadata from itself when the iOS device is running low on memory, but that seems to work just if you need more memory for Spotify.    If...

mirecek_parecek

Regular

2336 Views

2 replies

0 likes

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Soundhoud Connect to Spotify really doesn't work as advertised

I am not sure this was really tested because it doesn't work worth a darn. On my iPhone 5S nothing works as shown on the pages to connect Soundhound with Spotify.

Newbie

I am not sure this was really tested because it doesn't work worth a darn.   On my iPhone 5S nothing works as shown on the pages to connect Soundhound with Spotify.  

513 Views

0 replies

0 likes

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Crashing Problem with app

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. That does work at first but after a week or two it will sta...

Regular

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. Tha...

ElectricTwanger

Regular

593 Views

2 replies

0 likes

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I can log in on my computer but not on my phone.....?????!!!!

Hello I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free.But now my account shut down on my phone cause i can only use it for 14 days in a differen...

Casual Listener

Hello   I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free. But now my account shut down...

skiljetecken

Music Fan

520 Views

1 replies

1 likes

  • 520 Views
  • 1 replies
  • 1 likes

Cannot control Spotify Connect from iOS 10 control center

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) change volume or skip a track. Please advise how to avoi...

Newbie

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) ...

445 Views

0 replies

4 likes

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  • 4 likes

Data consumption

I have dowloaded almost all of my playlists and still spotify is consuming 8gb per week. How can this happen? Is there a solution?

Casual Listener

I have dowloaded almost all of my playlists and still spotify is consuming 8gb per week. How can this happen? Is there a solution?

kbrooksc

Community Legend

438 Views

1 replies

0 likes

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Local files not syncing

Not sure what's going on, trying to sync local files. Devices are on the same network but it's just not happening. IOS 10, latest version of spotify PC: Windows 10, latest version. Local files work on PC but on mobile it's just stuck on "downloading"

Music Fan

Not sure what's going on, trying to sync local files.   Devices are on the same network but it's just not happening.   IOS 10, latest version of spotify   PC: Windows 10, latest ...

309 Views

0 replies

0 likes

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Problema con las letras de las canciones

Hola muy buenas, les quería preguntar por qué en las canciones no me aparecen las letras, tengo una cuenta premium y en otra cuenta no premium me aparecen las letras.Que se puede hacer?Muchas gracias.

Newbie

Hola muy buenas, les quería preguntar por qué en las canciones no me aparecen las letras, tengo una cuenta premium y en otra cuenta no premium me aparecen las letras. Que se puede hacer? Muchas gra...

1160 Views

0 replies

1 likes

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Solved!! Loop

How can I put a playlist on loop?

Newbie

How can I put a playlist on loop?

Shepw

Regular

744 Views

1 replies

0 likes

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iOS Push Notifications not working.

Used to tell me when collaborative playlists I'm on or playlists I follow are updated with new songs. My settings indicate I should still be getting them. They were so useful! Attached are my notifications settings.

Newbie

Used to tell me when collaborative playlists I'm on or playlists I follow are updated with new songs. My settings indicate I should still be getting them. They were so useful! Attached are ...

672 Views

0 replies

1 likes

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Spotify Radio - Can't "dislike" / thumbs down a song

When I listen to radio on my iPhone, I can "like" a song, but I can't "dislike" it. The thumbs down button is there but nothing happens when I touch it.

Casual Listener

When I listen to radio on my iPhone, I can "like" a song, but I can't "dislike" it. The thumbs down button is there but nothing happens when I touch it.

baranozkan

Newbie

1999 Views

2 replies

4 likes

  • 1999 Views
  • 2 replies
  • 4 likes

Solved!! Box with question mark

As of yesterday my app displays nothing but squares with question marks in them instead of the tabsI've tried reinstalling rebooting with no avail

Casual Listener

As of yesterday my app displays nothing but squares with question marks in them instead of the tabs I've tried reinstalling rebooting with no avail

Itsaclown

Casual Listener

18291 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

missing album in "recently played" - arghhhhhh

yesterday i listened to an album that was in my "top recommendations for you" section. now i want to go back and listen to it, but i cannot do so because it's not showing up in "recently played". i can't remember the name of the album, and of coruse ...

Roadie

yesterday i listened to an album that was in my "top recommendations for you" section. now i want to go back and listen to it, but i cannot do so because it's not showing up in "recently played". i c...

377 Views

0 replies

0 likes

  • 377 Views
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  • 0 likes