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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109409 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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Solved!! Spotify premium not working

Im a paying preium member and my playlist are still available however when I try to play them it says I need a premium account and can only use the free radio. How can this be fixed?

Newbie

Im a paying preium member and my playlist are still available however when I try to play them it says I need a premium account and can only use the free radio. How can this be fixed?

Meg141

Newbie

2836 Views

17 replies

0 likes

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Offline Sync????

Ive been trying to upload songs onto spotify through local files and play them on my phone. Ive already turned on the dowload button at the top of the playlist and ive tried exiting out of both mac and phone to see if they synced. It doesnt work. Any...

Newbie

Ive been trying to upload songs onto spotify through local files and play them on my phone. Ive already turned on the dowload button at the top of the playlist and ive tried exiting out of both mac a...

Jon_UK

Roadie

399 Views

1 replies

0 likes

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Problem with specific music

Hello everybody, Im having a problem to play the music "steve aoki - Home we'll go (take my hand) michael brun remix". The music ends in the middle of its track, normally around 1 min of playing, and go to the next one in the playlist (or sequence). ...

Newbie

Hello everybody, Im having a problem to play the music "steve aoki - Home we'll go (take my hand) michael brun remix". The music ends in the middle of its track, normally around 1 min of playing, and...

310 Views

0 replies

0 likes

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AVRCP 1.4+

It should be great supporting AVRCP 1.4+ in Spotify. Using Apple's Music app I can browse tracks and albums from the car stereo. Using Spotify I have to do it on the phone. Which is not the safest thing while I'm driving. (okay, browsing on the car s...

Newbie

It should be great supporting AVRCP 1.4+ in Spotify. Using Apple's Music app I can browse tracks and albums from the car stereo. Using Spotify I have to do it on the phone. Which is not the safest th...

TechCF

Casual Listener

1613 Views

1 replies

7 likes

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  • 1 replies
  • 7 likes

Yet another high data usage issue - even after checking all settings

I recently got a new phone, and made sure ALL my playlists are downloaded before listening. And it is still chewing through a heap of data. I ran a test - reset all my download stats after having 3.7GB used by Spotify in 15 days (about 247mb per day)...

Regular

I recently got a new phone, and made sure ALL my playlists are downloaded before listening. And it is still chewing through a heap of data. I ran a test - reset all my download stats after having 3.7...

Tima4h

Regular

666 Views

2 replies

0 likes

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Audio Ducking

When I open certain apps, the audio annoyingly ducks, even if the other app doesn't have sound. How do I turn off ducking on my iPhone?

Newbie

When I open certain apps, the audio annoyingly ducks, even if the other app doesn't have sound. How do I turn off ducking on my iPhone?

1361 Views

0 replies

3 likes

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Still old Spotify layout ...

I'm using Spotify on my iPhone with iOS 10.0.2 and just have Spotify updated once again today. I cannot utilize the new bottom menu layout with came out this year. My wife has it for quite a while and from what I read all the users should have it now...

Newbie

I'm using Spotify on my iPhone with iOS 10.0.2 and just have Spotify updated once again today. I cannot utilize the new bottom menu layout with came out this year. My wife has it for quite a while an...

redtears15

Newbie

534 Views

1 replies

0 likes

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Lists downloaded but consuming Data while playing songs.

Hi, I've downloaded several lists of songs. I can see no pending downloads and the songs are marked with a green arrow. When I play songs from these lists in my car, mobile data consumption grows as if it was downloading them. If i set the off line m...

Newbie

Hi,   I've downloaded several lists of songs. I can see no pending downloads and the songs are marked with a green arrow. When I play songs from these lists in my car, mobile data consumption ...

leemondthefirst

Regular

503 Views

1 replies

0 likes

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Solved!! Excessive mobile data usage when playing downloaded playlists

Ok, so I have posted in this thread but there has been no further action, probably as it has a 'Solution', so here I am. Apologies for the length. iOS 10.0.2 & 10.1 - iPhone 6s - Spotify Premium Backdrop, I exceeded my 4gb data usage this month withi...

Regular

Ok, so I have posted in this thread but there has been no further action, probably as it has a 'Solution', so here I am.  Apologies for the length.   iOS 10.0.2 & 10.1 -&nbs...

leemondthefirst

Regular

4584 Views

2 replies

0 likes

data usage
IOS10
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Too many clicks needed to share by email (iPhone 6)

I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to:1. Press "..." icon2. Scrool down (why all the options are not immediately on the screen? they fit!)3. Click "Share"4. Click "Send to..."5. Click "Email" o...

Newbie

I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to: 1. Press "..." icon 2. Scrool down (why all the options are not immediately on the screen? they fit!)...

323 Views

0 replies

0 likes

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Old View on iOS APP

Hi, i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user view. how can i change the view of my premium account to the modern view...

Newbie

Hi,    i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user v...

wckwan

Newbie

379 Views

1 replies

0 likes

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Akku problem

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt. Habe das neue Update von Spotify auch schon drauf...

Visitor

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt...

313 Views

0 replies

0 likes

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no Browser

hi why i don't have Browsr in my app after i got premium account?

Newbie

hi why i don't have Browsr in my app after i got premium account?

Official_asian

Newbie

427 Views

1 replies

0 likes

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Customer support

Where and how do I contact customer supprt? 

Newbie

Where and how do I contact customer supprt? 

Maxim

Spotify Star

373 Views

1 replies

0 likes

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Artist page empty after offline filter

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app...How can i revert the situation after i have applyed the offline filter?

Newbie

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app... How can i revert the situation after i have applye...

266 Views

0 replies

0 likes

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Not saving after downloads

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

Casual Listener

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

Pristine

Casual Listener

589 Views

4 replies

0 likes

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Premium Not Working on iPhone

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not recognize me as a premium user and all my songs/pla...

Newbie

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not ...

amedra99

Newbie

444 Views

2 replies

0 likes

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Cant access local files on iPhone?

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads of data going on YouTube to listen to the songs desp...

Newbie

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads o...

Finchey

Regular

438 Views

1 replies

0 likes

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Playlist sorting options

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

Newbie

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

284 Views

0 replies

0 likes

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