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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143836 Views

504 replies

108 likes

  • 143836 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100347 Views

19 replies

38 likes

  • 100347 Views
  • 19 replies
  • 38 likes

Solved!! Can't add songs to my playlist while offline?

I'm not sure whether this behaviour is intended or if I've encountered a bug.... I made all my songs "available offline". Then, I took my iPad on an airplane (no internet connectivity) and listened to all those songs, with the intention of moving the...

Casual Listener

I'm not sure whether this behaviour is intended or if I've encountered a bug....   I made all my songs "available offline". Then, I took my iPad on an airplane (no internet connectivity) and l...

silentpilgrim

Regular

1790 Views

6 replies

1 likes

  • 1790 Views
  • 6 replies
  • 1 likes

Daily Mix

The daily mix is one of my favorite things in the world. For some reason, playback in iOS isn't gapless. In fact, Spotify abruptly skips to the next song ~20 seconds before the current song is over. My settings are set to gapless playback and crossfa...

Newbie

The daily mix is one of my favorite things in the world. For some reason, playback in iOS isn't gapless. In fact, Spotify abruptly skips to the next song ~20 seconds before the current song is over. ...

660 Views

0 replies

0 likes

Crossfade
gapless
playback
  • 660 Views
  • 0 replies
  • 0 likes

How to turn off shuffle play?!?!?

When I try to turn off shuffle play a message keep popping up asking me to upgrade to premium. So there is no way to turn off shuffle play if I'm not premium user ?!?!?! That's ridiculous .

Newbie

When I try to turn off shuffle play a message keep popping up asking me to upgrade to premium. So there is no way to turn off shuffle play if I'm not premium user ?!?!?! That's ridiculous .

CrazYR00kie

Regular

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Solved!! Uploading songs from compter

I have added a bunch of songs from my computer to the iPhone app. After they were uploaded, I saved the songs to My Library. When I go to Your Library>Songs I am able to see the songs that I uploaded. But if I go to Your Library>Artists I am not able...

Regular

I have added a bunch of songs from my computer to the iPhone app. After they were uploaded, I saved the songs to My Library. When I go to Your Library>Songs I am able to see the songs that I uploa...

musiccornercv

Roadie

565 Views

5 replies

0 likes

  • 565 Views
  • 5 replies
  • 0 likes

I have premium and can't stop the random

I have premium and can't stop the random while playing any list, I want to listen some playlist in a certain order and can't! And obviously have not selected the random option.

Newbie

I have premium and can't stop the random while playing any list, I want to listen some playlist in a certain order and can't!  And obviously have not selected the random option.

musiccornercv

Roadie

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Mobile data usage

Hi,I had to install a backup on my iPhone after an exchange of the device and then Spotify had to download my library. I did this using my wifi and all songs are downloaded again - at least Spotify is not showing that a download is still in progress....

Gig Goer

Hi, I had to install a backup on my iPhone after an exchange of the device and then Spotify had to download my library. I did this using my wifi and all songs are downloaded again - at least Spoti...

razum

Regular

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Solved!! Contact Spotify Support Form Is Useless

They just send an automated email to go to the community page or web site, which doesn't help when the activated gift card doesn't work and can't be returned. Does anyone know how to actually get in touch with someone who can help?

Regular

 They just send an automated email to go to the community page or web site, which doesn't help when the activated gift card doesn't work and can't be returned.  Does anyone know how to actu...

R-ODD

Newbie

751 Views

3 replies

1 likes

  • 751 Views
  • 3 replies
  • 1 likes

Sharing with Friends not working on iPhone

So I'm wondering if anybody can help with this. I can't seem to send music to specific friends using iPhone. On my laptop I can select Share song and I can search for friends to send to no problem.But on my iPhone 5s when I select share song and try ...

Newbie

So I'm wondering if anybody can help with this. I can't seem to send music to specific friends using iPhone. On my laptop I can select Share song and I can search for friends to send to no problem. ...

marlonsphere

Roadie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Says I have reached max download number. I have a total of 4 albums & about 40 songs download. Help?

Hi there! I keep getting the message about maximum download number! What's weird is that I have only 4 albums downloaded? Definitely not 3,333 songs. I pay for premium -- any one have any thoughts? Thanks!

Newbie

Hi there!   I keep getting the message about maximum download number! What's weird is that I have only 4 albums downloaded? Definitely not 3,333 songs. I pay for premium -- any one have any th...

marlonsphere

Roadie

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Changing from a student discount to a family plan

I have the family plan and I want to add my daughter (I still have two devices available). She has her own student premium account. She is afraid that she will lose her saved songs and playlists if she cancels her student premium account, and joins t...

Newbie

I have the family plan and I want to add my daughter (I still have two devices available). She has her own student premium account. She is afraid that she will lose her saved songs and playlists if s...

marlonsphere

Roadie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

downloads

The songs I downloaded on my Mac also downloaded on my iphone?

Newbie

The songs I downloaded on my Mac also downloaded on my iphone?

marlonsphere

Roadie

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Can't log in

Ive had spotify for a long time on my phone, i've never had an error. My phone had to be reset and when i reinstalled spotify, it won't let me login. When i press on the "log in" button, nothing happens.

Newbie

Ive had spotify for a long time on my phone, i've never had an error. My phone had to be reset and when i reinstalled spotify, it won't let me login. When i press on the "log in" button, nothing happ...

marlonsphere

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

This song is grayed

Hi! Can someone confirm that the song is not available?It's from a french singer Alizee https://play.spotify.com/track/2zcA12hbY14keqQIlaPAQY

Newbie

Hi! Can someone confirm that the song is not available? It's from a french singer Alizee    https://play.spotify.com/track/2zcA12hbY14keqQIlaPAQY

marlonsphere

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Plays too fast

I have a iphone 6 plus, have reinstalled, turned off and on and the songs still play too fast, i would greatly appreciate any assiatance thanks

Regular

I have a iphone 6 plus, have reinstalled, turned off and on and the songs still play too fast, i would greatly appreciate any assiatance  thanks

Swanny

Community Legend

17625 Views

5 replies

0 likes

  • 17625 Views
  • 5 replies
  • 0 likes

Green "available offline" arrow not displaying next to most tracks after sync

The only other thread I found that mentioned this problem was already marked "solved" even though this particular issue hadn't been acknowledged. So, new thread. For now, the songs seem to play offline, even if some of the individual tracks don't ind...

Casual Listener

The only other thread I found that mentioned this problem was already marked "solved" even though this particular issue hadn't been acknowledged. So, new thread.   For now, the songs seem to...

Laiki

Casual Listener

46862 Views

29 replies

3 likes

available offline
iOS
  • 46862 Views
  • 29 replies
  • 3 likes

Syncing local files to offline on iPhone

I've saved local files to Spotify playlists and synced them offline on my iPhone before. I went to add a few more and now none of them will sync offline. I've tried every solution I've come across so far:- I've updated spotify on my mac, created a se...

Newbie

I've saved local files to Spotify playlists and synced them offline on my iPhone before. I went to add a few more and now none of them will sync offline. I've tried every solution I've come across so...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Problemas com a reprodução no iPad

Não estou entendendo até agora o que está acontecendo no app. Ligo em meu som é assim que a tela bloqueia(automaticamente ou manualmente), o app para de reproduzir. Estou muito desapontado , pois pago e sempre tive a mesma forma de uso. Aí, do dia pr...

Newbie

Não estou entendendo até agora o que está acontecendo no app. Ligo em meu som é assim que a tela bloqueia(automaticamente ou manualmente), o app para de reproduzir. Estou muito desapontado , pois pag...

SebastiaoDourad

Newbie

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Downloading Spotify for First Generation iPad

I have a first generation iPad and it won't let me download Spotify because it needs iOS 7 and First Generation iPads only go to iOS 5. It won't let me download the app so its not listing in my purchased area so I can get an older version. Any sugges...

Newbie

I have a first generation iPad and it won't let me download Spotify because it needs iOS 7 and First Generation iPads only go to iOS 5. It won't let me download the app so its not listing in my purch...

Maxim

Spotify Star

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

I no longer receive notifications when someone sends me music

Hi, when a friend sends me music, I no longer see any notifications (not on the desktop, not on the iphone, not on the ipad). I always have the latest Spotify and IOS versions. The shared music is there, if I go manually to the bell icon I can see it...

Regular

Hi, when a friend sends me music, I no longer see any notifications (not on the desktop, not on the iphone, not on the ipad). I always have the latest Spotify and IOS versions. The shared music is th...

638 Views

0 replies

1 likes

  • 638 Views
  • 0 replies
  • 1 likes