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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43890 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109426 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1668 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302016 Views

62 replies

16 likes

  • 302016 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127970 Views

19 replies

38 likes

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When using other apps (with no sound) Spotify volume drops until other app closes

This seems to be a problem that is new (to me) on iOS 10. The example I will use is Pokemon Go. I can have Spotify playing and it's a perfect volume, but when I launch Pokemon Go (with all audio disabled within the app) the Spotify volume decreases d...

Music Fan

This seems to be a problem that is new (to me) on iOS 10.  The example I will use is Pokemon Go.  I can have Spotify playing and it's a perfect volume, but when I launch Pokemon Go (with al...

652 Views

0 replies

0 likes

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Song Stops After 7 Seconds

When I use Spotify at my school it stops 7 seconds into the track then refuses to play any other song. I try to log out then back in but once I log in, it says theres an error with my connection. It also says I'm 'offline' if I try to access the Home...

Newbie

When I use Spotify at my school it stops 7 seconds into the track then refuses to play any other song. I try to log out then back in but once I log in, it says theres an error with my connection. It ...

user-removed

Not applicable

667 Views

1 replies

0 likes

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  • 1 replies
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Majority of my downloaded songs are no longer downloaded

I had a lot of full albums downloaded on my iphone 6, and yesterday I logged into spotify, and every single album was reduced to just a couple songs. I tried re-downloading the same albums and I only get the same songs. Sometimes albums only give one...

Newbie

I had a lot of full albums downloaded on my iphone 6, and yesterday I logged into spotify, and every single album was reduced to just a couple songs. I tried re-downloading the same albums and I only...

ag2526

Roadie

525 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Youtube song to iphone

I downloaded a song off youtube and put it on my spotify on the computer and put it on my playlists and i can see it on my phone but its all greyed out and says i need to sync it with my computer and i put my phone on offline mode and everything and ...

Newbie

I downloaded a song off youtube and put it on my spotify on the computer and put it on my playlists and i can see it on my phone but its all greyed out and says i need to sync it with my computer and...

user-removed

Not applicable

4862 Views

1 replies

0 likes

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  • 1 replies
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No seamless playback - automatic crossfade?

When I play opera (example: Mozart's Nozze di Figaro with Solti conducting), there appears to be automatic crossfade between tracks, so that there are dropouts in what should be a seamless rendition.I have checked: my crossfade is set to 0.Is there a...

Regular

When I play opera (example: Mozart's Nozze di Figaro with Solti conducting), there appears to be automatic crossfade between tracks, so that there are dropouts in what should be a seamless rendition....

roosterette

Regular

430 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Notification on iphone

Why don't we get iPhone notifications when someone shares a song with you?

Newbie

Why don't we get iPhone notifications when someone shares a song with you?

334 Views

0 replies

0 likes

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Can't link to facebook

There is an error when I try to connect my facebook account to my Spotify . It opens up the facebook authorization page and I click on ok but nothing happens. When I tried to log off from my Spotify account and log in with my facebook account , it ac...

Newbie

There is an error when I try to connect my facebook account to my Spotify . It opens up the facebook authorization page and I click on ok but nothing happens. When I tried to log off from my Spotify ...

298 Views

0 replies

0 likes

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My Local Files does not sync

Hi, I created, in my desktop Spotify, a playlist and put my local files in there and downloaded. When I try to download in my Ipad nothing happens, no error, but the musics does not download either. In my Android Phone this function work very well.

Visitor

Hi,   I created, in my desktop Spotify, a playlist and put my local files in there and downloaded. When I try to download in my Ipad nothing happens, no error, but the musics does not download...

369 Views

0 replies

0 likes

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Logged in with facebook with a friends iPad - Can't logout

Hi! I logged in using facebook on a friends iPad and now everytime he tries to login he goes straight to my account.I tried logout everywhere and even reinstalling the app.Nothing works. Can you help? Thanks in advance

Newbie

Hi!   I logged in using facebook on a friends iPad and now everytime he tries to login he goes straight to my account. I tried logout everywhere and even reinstalling the app. Nothing works....

356 Views

0 replies

0 likes

  • 356 Views
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Unable to delete one song in library

The last/first song in my songs library is not budging. It is not giving me the option to even remove it on mobile, only to save, which adds a duplicate of it that I can delete, or to queue it. When I click the X to remove it inmy laptop it doesn't d...

Visitor

The last/first song in my songs library is not budging. It is not giving me the option to even remove it on mobile, only to save, which adds a duplicate of it that I can delete, or to queue it. When ...

290 Views

0 replies

0 likes

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Limited space 5GB ipone--Can Family work for me?

I have a 5GB iphone and my daughter and i have been sharing a spotify account. I only have a modest "mom" playlist of about 20 workout songs but she has albums (she has a bigger phone too). Where we share one account, I see all her music on my app to...

Casual Listener

I have a 5GB iphone and my daughter and i have been sharing a spotify account.  I only have a modest "mom" playlist of about 20 workout songs but she has albums (she has a bigger phone too). &nb...

364 Views

0 replies

0 likes

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check downloaded music

is there a way to list all downloaded media (album, playlist, ...) in the app?I was wonderung if I could delete some of the downloaded music to free some memory.

Regular

is there a way to list all downloaded media (album, playlist, ...) in the app? I was wonderung if I could delete some of the downloaded music to free some memory.

324 Views

0 replies

0 likes

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Newbie

    

AJF3

Newbie

954 Views

1 replies

1 likes

Desktop
iOS
Mac
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Spotify app crashes after new iOS update

Hello, Spotify crashes immediatly after installing the new os update on my iphone (7). I've removed the app and reinstalled it is still crashing on start us. Anyone have a fix for this? Thanks Udi

Newbie

Hello,   Spotify crashes immediatly after installing the new os update on my iphone (7). I've removed the app and reinstalled it is still crashing on start us. Anyone have a fix for this? &nb...

361 Views

0 replies

0 likes

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MUSIC SKIPS ON IPHONE 6 VIA BLUETOOTH HEADPHONES

Everytime I use my wireless headphones or blue tooth in the car to play music it skips constantly. It is extremely annoying, what can be done about this? I've logged out, and logged back in, changed the streaming (there is no low, only auto, noramal,...

Newbie

Everytime I use my wireless headphones or blue tooth in the car to play music it skips constantly. It is extremely annoying, what can be done about this? I've logged out, and logged back in, changed ...

1031 Views

0 replies

0 likes

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Solved!! Wrong navigation buttons at bottom of screen

My partner installed Spotify on her iPhone tonight and enabled the 30 day premium trial.When she opens Spotify and it logs in, at the bottom of the screen she only has the Home, Search and Your Library (silhouette icon).On the Spotify app on my iPhon...

Visitor

My partner installed Spotify on her iPhone tonight and enabled the 30 day premium trial. When she opens Spotify and it logs in, at the bottom of the screen she only has the Home, Search and Your L...

user-removed

Not applicable

1183 Views

2 replies

0 likes

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IOS Airplay history

Is it possible te remove old devices that i used to stream with airplay?Some older devices are in my list, but i dont need them anymore. Thx!

Casual Listener

Is it possible te remove old devices that i used to stream with airplay? Some older devices are in my list, but i dont need them anymore.   Thx!

Hubo

Community Legend

2379 Views

6 replies

0 likes

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  • 6 replies
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Daily Mix: Accidentally removed all by artist

I accidentally removed all songs by an artist from a Daily Mix playlist. Wondering how I can edit this?

Casual Listener

I accidentally removed all songs by an artist from a Daily Mix playlist. Wondering how I can edit this?

646 Views

0 replies

0 likes

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Discover photo

I need help changing my discovery photo, it has a picture of an ex and I and would LOVE to get that to change but with no luck, HELP!

Newbie

I need help changing my discovery photo, it has a picture of an ex and I and would LOVE to get that to change but with no luck, HELP!

Aimless27

Newbie

480 Views

2 replies

0 likes

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  • 2 replies
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Songs that I have on my computer won't play on my phone

Some songs I have on my computer, for which I have the mp4 file as they are not available on spotify (eg Let Me Feel by Jeremy Olander, Taylor Swift 1989 album), which I play on my computer using the spotify app, will not download to my phone. They a...

Visitor

Some songs I have on my computer, for which I have the mp4 file as they are not available on spotify (eg Let Me Feel by Jeremy Olander, Taylor Swift 1989 album), which I play on my computer using the...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes