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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243135 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126701 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308121 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132268 Views

19 replies

38 likes

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  • 19 replies
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Spotify freeze loggin

Version 6.8.0IOS 10.1.1Issue : After updating Spotify, the app freezes after the first screen prompting you to log on or sign up.Steps taken to fix include: deleting and redownloading, resetting iPhone and than redownloading as well as redownloading ...

Newbie

Version 6.8.0 IOS 10.1.1 Issue : After updating Spotify, the app freezes after the first screen prompting you to log on or sign up. Steps taken to fix include: deleting and redownloading, resettin...

458 Views

0 replies

0 likes

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Vehicle entertain system does not work with Spotify playlists

I have ability to work from steering wheel or touch screen both pandora and iMusic from from iPhone 6s Plus. However, I must work Spotify from iPhone. I use usb connection. Prefer to work Spotify in vehicle from steering wheel or touch screen. Thank ...

Newbie

I have ability to work from steering wheel or touch screen both pandora and iMusic from from iPhone 6s Plus.  However, I must work Spotify from iPhone.  I use usb connection. Prefer to work...

335 Views

0 replies

0 likes

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Spotify crashes when opened from url scheme

Hello. Currently, I work on integration of Spotify into our app and I want to let users to open artist/album/track in Spotify app (if it is installed). I used to do that by opening url in this format: "spotify://{uri_retured_from_web_api}" and everyt...

Newbie

Hello. Currently, I work on integration of Spotify into our app and I want to let users to open artist/album/track in Spotify app (if it is installed). I used to do that by opening url in this f...

661 Views

0 replies

0 likes

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Browsing downloaded tracks by Artist / Album in offline mode

I use the mobile app almost exclusively in offline mode due to a share family data plan, and following a recent iOS update, I can no longer view my downloaded tracks by Artist / Album. The Artist and Album options under 'Your Library' now prompt me t...

Casual Listener

I use the mobile app almost exclusively in offline mode due to a share family data plan, and following a recent iOS update, I can no longer view my downloaded tracks by Artist / Album.    ...

ecwalsh91

Casual Listener

431 Views

1 replies

0 likes

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  • 1 replies
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Performance issue

Since the update to 6.8, I'm having issues with the performance of the app on my Ipod touch 5th gen. On a fresh start nothing is wrong, but after some minutes the issues appears. Scrolling is delayed by 4-5 seconds, selecting another song as well. Cl...

Casual Listener

Since the update to 6.8, I'm having issues with the performance of the app on my Ipod touch 5th gen. On a fresh start nothing is wrong, but after some minutes the issues appears. Scrolling is delayed...

516 Views

0 replies

0 likes

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Size of offline songs vs. iTunes

Hi everybody,in order not to have my iPhone too full (storage wise) I was wondering if a downloaded offline song of Spotify Premium is smaller than a song you have imported by iTunes on your iPhone.If it is smaller I would download them via Spotify a...

Newbie

Hi everybody, in order not to have my iPhone too full (storage wise) I was wondering if a downloaded offline song of Spotify Premium is smaller than a song you have imported by iTunes on your iPhone...

crematedman

Community Legend

1649 Views

1 replies

0 likes

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Solved!! Delete offline songs/albums/playlists

Hi,probably a well known thing but I could not find it on this community.If you download something to access it offline and delete the download afterwards (e.g. podcasts) or remove the download-bar you don't get your mobile space back.So is there any...

Newbie

Hi, probably a well known thing but I could not find it on this community. If you download something to access it offline and delete the download afterwards (e.g. podcasts) or remove the download...

crematedman

Community Legend

628 Views

1 replies

1 likes

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  • 1 replies
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Not a valid mobile number

This lunch i registered Spotify Premium 129 and i visited the site it is telling me to go to activate it, when i entered my 11-digit number it said 'not a valid mobile number'. Pls help

Newbie

This lunch i registered Spotify Premium 129 and i visited the site it is telling me to go to activate it, when i entered my 11-digit number it said 'not a valid mobile number'. Pls help

1334 Views

0 replies

0 likes

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Solved!! Holy **bleep**, your user experience practitioners should all be FIRED!

Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist. Many would consider this a 'song-level interaction', a concept that is foreign to the Spotify UXers. You should be able to swipe left on a song in a ...

Newbie

Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist.  Many would consider this a 'song-level interaction', a concept that is foreign to the Spotif...

crematedman

Community Legend

488 Views

1 replies

0 likes

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  • 1 replies
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My music gets cut off :(

I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply don't understand why there's such issue. I download...

Newbie

I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply ...

juanma_otto

Newbie

380 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lyrics on Computer

I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any suggestions?

Casual Listener

I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any s...

aly962

Newbie

805 Views

1 replies

0 likes

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No Daily Mixes

Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?

Newbie

Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?

karenshi

Casual Listener

439 Views

1 replies

0 likes

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  • 1 replies
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Singles/mixes by artists

Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the most recent release, the top 5 popular songs, album...

Newbie

Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the ...

376 Views

0 replies

0 likes

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Using Discover with music available on my iPod touch

I've been playing imported local music, as in music files synced to my iPod touch thru iTunes, then imported to Spotify in-app. Will I get Discover recommendations by doing so or will I have to listen to Spotify's streaming service in order to get re...

Casual Listener

I've been playing imported local music, as in music files synced to my iPod touch thru iTunes, then imported to Spotify in-app. Will I get Discover recommendations by doing so or will I have to liste...

foxontherails

Casual Listener

453 Views

2 replies

0 likes

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  • 2 replies
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Want Spotify to continue playing after I take a call

I'm using iPhone 6. My spotify app used to pause for calls and then continue to play after I hung up. Now it pauses, but doesn't unpause after calls, I have to go in each time and hit play. Any ideas??

Visitor

I'm using iPhone 6.  My spotify app used to pause for calls and then continue to play after I hung up.     Now it pauses, but doesn't unpause after calls, I have to go in each time a...

438 Views

0 replies

0 likes

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Do I need to download music to individual devices to make them available on each device when offline

Hey, If I download my playlists to my computer will they automatically be available on my phone in offline mode? And visa versa? Or do I need to individually download to each device?

Newbie

Hey,    If I download my playlists to my computer will they automatically be available on my phone in offline mode?    And visa versa?    Or do I need to individua...

nick_1190

Casual Listener

562 Views

2 replies

0 likes

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Crashes eveytime we log in on iPad and iphone

We have a family plan and as soon as we log in the app immediately crashes.

Newbie

We have a family plan and as soon as we log in the app immediately crashes.   

ebroel

Casual Listener

810 Views

5 replies

1 likes

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  • 5 replies
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How do you fix this

I've tried eveything all the toubleshooter aticle said and it doesn't work. Checked setting! And reinstalled it 5 times. Help plz!

Casual Listener

I've tried eveything all the toubleshooter aticle said and it doesn't work. Checked setting! And reinstalled it 5 times. Help plz!

ErickRGuetta

Community Legend

376 Views

1 replies

0 likes

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Removed songs re-download again

Hey guys, I've got a problem. I'm trying to free up space by removing downloaded songs in my library, and all is well, I've freed up several gigabytes, only to find over the next few days it's downloading them all again. Is there an automatic downloa...

Casual Listener

Hey guys,   I've got a problem. I'm trying to free up space by removing downloaded songs in my library, and all is well, I've freed up several gigabytes,  only to find over the next few d...

Joheart

Newbie

520 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes