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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238183 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119466 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2730 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305687 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130994 Views

19 replies

38 likes

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PUBLIC PLAYLIST AREN'T WORKING!

my public playlists aren't appearing to others! what i might do?

Casual Listener

my public playlists aren't appearing to others! what i might do?

gigi2001sidi

Casual Listener

503 Views

2 replies

0 likes

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  • 2 replies
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I miss the landscape function on my iPhone 7plus

Dear people,is there a function to activate the landscape modus on my iPhone 7plus? I appreciate your answers.Cheers Jerryl

Newbie

Dear people, is there a function to activate the landscape modus on my iPhone 7plus? I appreciate your answers. Cheers Jerryl

adriank1410

Roadie

515 Views

1 replies

0 likes

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Songs not showing up?

So I've just installed the latest update and I can't seem to find songs in my library that I know are saved there. When I save a new song it doesn't show up in my songs.

Newbie

So I've just installed the latest update and I can't seem to find songs in my library that I know are saved there. When I save a new song it doesn't show up in my songs.

358 Views

0 replies

0 likes

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Spotify Premium Account Crashing on iPhone 5c iOS 10.0.2 app version 6.8.0

Brief description of the issue: Spotify crashes within seconds of openingSteps to reproduce the issue:First I did this Then I did that I also did thisWhat steps you’ve tried already: cleared Safari cache method; tried opening with different acount on...

Newbie

Brief description of the issue: Spotify crashes within seconds of opening Steps to reproduce the issue: First I did this  Then I did that  I also did this What steps you’ve tried alr...

366 Views

0 replies

0 likes

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iPhone 7 app crashes

My Spotify simply won't open. I try to open the app and it forcefully closes almost immediately as the logo disappears. I've restated my phone, and also deleted and re-installed the app but as soon as I log in to my personal account it forcefully clo...

Newbie

My Spotify simply won't open. I try to open the app and it forcefully closes almost immediately as the logo disappears. I've restated my phone, and also deleted and re-installed the app but as soon a...

Scottjbco

Casual Listener

1423 Views

3 replies

0 likes

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Mixtape not existing on iOS, available on Android

Hey, i´m using Spotify (latest Version available) on iOS 10 (iPhone 6 and iPad) My Phone for Work (Xperia Z3) with Android 6.0.1 shows me the Mixtapes on my library.At iOS the Mixtapes section does not exist. I cannot explain it to myself PS: Please ...

Newbie

Hey,   i´m using Spotify (latest Version available) on iOS 10 (iPhone 6 and iPad)   My Phone for Work (Xperia Z3) with Android 6.0.1 shows me the Mixtapes on my library. At iOS the Mix...

355 Views

0 replies

0 likes

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Spotify shutting down

So I installed the update from the App Store yesterday. Now on two different devices. iPhone 7 plus and iPad mini 3 it starts to play and then shuts down. Now I know it's not a hardware issue. I tried uninstalling and reinstalling. But no luck. Pleas...

Casual Listener

So I installed the update from the App Store yesterday. Now on two different devices. iPhone 7 plus and iPad mini 3 it starts to play and then shuts down. Now I know it's not a hardware issue. I trie...

Scottjbco

Casual Listener

977 Views

5 replies

0 likes

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False Advertising - 30 minutes of ad-free music

When listening to Spotify on my iPad, each time I get the message that says I get 30 minutes of ad-free music for watching a message from a sponsor, I never get 30 minutes of ad-free music. I get 15 minutes at most. This is false advertising and it's...

Visitor

When listening to Spotify on my iPad, each time I get the message that says I get 30 minutes of ad-free music for watching a message from a sponsor, I never get 30 minutes of ad-free music. I get 15 ...

671 Views

0 replies

1 likes

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iPhone app does not exit from memory when closed

Spotify Premium, app version 6.8.0.3786Iphone 6 running iOS 10.1.1 Steps to repeat problem:1. Open Spotify and play a song.2. Double-tap home button, and "swipe up" to close Spotify app.3. Lock phone. 4. Wake phone, and on the lock screen you will se...

Regular

Spotify Premium, app version 6.8.0.3786 Iphone 6 running iOS 10.1.1   Steps to repeat problem: 1. Open Spotify and play a song. 2. Double-tap home button, and "swipe up" to close Spotify ap...

mikegrubbs

Regular

975 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can not find my Daily Mix!

I've restarted my iphone 5, updated it, logged out and back in, reinstalled the app & updated the app. I've been a premium user for over a year and I listen to a ton of music.It's not showing up in my playlists OR when I search for Daily Mix. I've ch...

Casual Listener

I've restarted my iphone 5, updated it, logged out and back in, reinstalled the app & updated the app. I've been a premium user for over a year and I listen to a ton of music. It's not showing...

Shawnpacz

Casual Listener

1149 Views

6 replies

0 likes

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  • 6 replies
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Playlist switches automatically

Hello, whenever I'm listening to a playlist on my iPhone on Spotify, it plays about 2 songs from that playlist and then switches to some other random playlist. This is really annoying. Does anybody know how to fix this? I have this problem since abou...

Newbie

Hello, whenever I'm listening to a playlist on my iPhone on Spotify, it plays about 2 songs from that playlist and then switches to some other random playlist. This is really annoying. Does anybody k...

350 Views

0 replies

0 likes

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Solved!! Moving music

So I need to know how to move the music order around on my playlist you know like taking one song say from the top of list and moving down say six or seven spots without deleting and readding it

Casual Listener

So I need to know how to move the music order around on my playlist you know like taking one song say from the top of list and moving down say six or seven spots without deleting and readding it

Bearbarker

Casual Listener

566 Views

2 replies

0 likes

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  • 2 replies
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Lost playlist

Lost all my music on my playlist, tried to uninstall and reinstall still not showing up

Newbie

Lost all my music on my playlist, tried to uninstall and reinstall still not showing up

286 Views

0 replies

0 likes

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Superuser Contribution Mobile Account not syncing with computer

I am trying to sync my cell phone with my new Sonos account, when I try it says my premium account is paused, however when I go on my computer it says my premium account is active. What gives?

Newbie

I am trying to sync my cell phone with my new Sonos account, when I try it says my premium account is paused, however when I go on my computer it says my premium account is active. What gives?

user-removed

Not applicable

515 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

PROBLEM LOCAL MUSIC

Hello, i'm french so excuse my english.I have a problem with Spotify. When I put my music in Spotify from my computer (Windows). I have access to music from Spotify desktop application. However not sync with my phone (Iphone 5.S). I can not listen to...

Newbie

Hello, i'm french so excuse my english. I have a problem with Spotify. When I put my music in Spotify from my computer (Windows). I have access to music from Spotify desktop application. However n...

345 Views

0 replies

0 likes

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Superuser Contribution Always logged in through FB, logged out and back in again, all my music is gone

Hey,i accidentally hit log out on my Spotify account which I had always used through Facebook. I've logged back in through Facebook and now all my music is gone and it says I'm not a premium member which I was before? help please, I want my music bac...

Newbie

Hey, i accidentally hit log out on my Spotify account which I had always used through Facebook. I've logged back in through Facebook and now all my music is gone and it says I'm not a premium member...

user-removed

Not applicable

375 Views

1 replies

0 likes

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  • 1 replies
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Changing country

Hi, I recently changed my location and as I read Spotify only works 14 days. My 14 days are finished and I change my country to Spain in my profile and I still can't log in in my iphone, but I can login at the webpage. It keeps showing me that Spotif...

Visitor

Hi, I recently changed my location and as I read Spotify only works 14 days.  My 14 days are finished and I change my country to Spain in my profile and I still can't log in in my iphone, but I ...

296 Views

0 replies

0 likes

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Deleting offline songs

Hello,Since i set an entire playlist to be played offline And that is occupying space on my device, now that I don't need some of those songs to be downloaded and played offline I was wondering how could I delete these songs from the device. Does any...

Newbie

Hello, Since i set an entire playlist to be played offline And that is occupying space on my device, now that I don't need some of those songs to be downloaded and played offline I was wondering how...

359 Views

0 replies

0 likes

  • 359 Views
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Play queue

After the update the "three lines" to go to the play queue are gone..? Where can I find this now?

Newbie

After the update the "three lines" to go to the play queue are gone..? Where can I find this now?

user-removed

Not applicable

573 Views

1 replies

1 likes

  • 573 Views
  • 1 replies
  • 1 likes