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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28816 Views

40 replies

9 likes

  • 28816 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93728 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

937 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293264 Views

60 replies

15 likes

  • 293264 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123442 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Akku problem

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt. Habe das neue Update von Spotify auch schon drauf...

Visitor

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
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no Browser

hi why i don't have Browsr in my app after i got premium account?

Newbie

hi why i don't have Browsr in my app after i got premium account?

Official_asian

Newbie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Customer support

Where and how do I contact customer supprt? 

Newbie

Where and how do I contact customer supprt? 

Maxim

Spotify Star

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Artist page empty after offline filter

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app...How can i revert the situation after i have applyed the offline filter?

Newbie

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app... How can i revert the situation after i have applye...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

Not saving after downloads

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

Casual Listener

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

Pristine

Casual Listener

505 Views

4 replies

0 likes

  • 505 Views
  • 4 replies
  • 0 likes

Premium Not Working on iPhone

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not recognize me as a premium user and all my songs/pla...

Newbie

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not ...

amedra99

Newbie

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Cant access local files on iPhone?

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads of data going on YouTube to listen to the songs desp...

Newbie

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads o...

Finchey

Regular

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Playlist sorting options

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

Newbie

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
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Recover deleted playlists

Hi, can I recover deleted playlists that I deleted almost 2 years ago? How?

Casual Listener

Hi, can I recover deleted playlists that I deleted almost 2 years ago? How?

tomasrex

Roadie

622 Views

3 replies

0 likes

  • 622 Views
  • 3 replies
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Off line device

Hello, I am a premium client. I can not ear off line. It is said I have no device off line. What do I have to do? At my tools doesn't appear the function off line.....

Casual Listener

Hello, I am a premium client. I can not ear off line. It is said I have no device off line. What do I have to do?  At my tools doesn't appear the function off line.....

Evelynpisabarro

Casual Listener

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes

Change of free to premium.

Hello. I buy and pay the premium but i can not change from free to premium.

Newbie

Hello. I buy and pay the premium but i can not change from free to premium.

Maxim

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not letting me choose my correct Facebook profile to log in

Hi!I just bought a new iPhone today and copied my old data to the new one through iCloud. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course asked me to log in. When I logged in with Facebook, it co...

Casual Listener

Hi! I just bought a new iPhone today and copied my old data to the new one through iCloud. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course aske...

MaryS

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

IPhone 7 connect to car via lightning cable

IPhone 7 connect to car ( Honda Insight) via lightning cable. I able to see th Spotify is playing the song. However, the car display screen is showing iPod player. Please kindly assists. Thanks

Casual Listener

IPhone 7 connect to car ( Honda Insight) via lightning cable. I able to see th Spotify is playing the song. However, the car display screen is showing iPod player. Please kindly assists. Thanks

GanVC

Casual Listener

1697 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution All my saved artists and albums have disappeared?!

I've recently accessed the app on my iPhone and whilst my playlists all still appear, all of the music that i have saved over he years in artists and albums are not there except 3 albums. Help! How can I get this back? I've tried restarting the app a...

Casual Listener

I've recently accessed the app on my iPhone and whilst my playlists all still appear, all of the music that i have saved over he years in artists and albums are not there except 3 albums. Help! How c...

MaryS

Roadie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Daily mix still not here. iOS iPhone or iPad

Daily mix still not showing up in my iOS applications. It's Thursday 7 PM Eastern time, I have done all updates, rebooted, everything you can think of. Very excited and have been waiting for this feature., Can someone please help? Is this still being...

Regular

Daily mix still not showing up in my iOS applications. It's Thursday 7 PM Eastern time, I have done all updates, rebooted, everything you can think of. Very excited and have been waiting for this fea...

DML71

Gig Goer

1853 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Spotify uses mobile data even when disabled in root settings iPhone

After a recent update I found out that spotify is using mobile data without my permission. I have disabled the mobile data usage of spotify in the root settings of my iPhone, yet it still seems to "go online" when I don't have access to wifi. Before ...

Newbie

After a recent update I found out that spotify is using mobile data without my permission. I have disabled the mobile data usage of spotify in the root settings of my iPhone, yet it still seems to "g...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Saved music doesn't show up until Relog

Ever since I updated to the last version it won't load my "saved songs" until I log out of my facebook account and then log back in.Having to log in and out every time I open the app is very annoying, does someone have the same issue/clues how to fix...

Newbie

Ever since I updated to the last version it won't load my "saved songs" until I log out of my facebook account and then log back in. Having to log in and out every time I open the app is very annoyi...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes