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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60926 Views
  • 16 replies
  • 37 likes
  • 60926 Views
  • 16 replies
  • 37 likes

Solved!! Suddenly not able to play certain song

Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assuming I had removed it accidentally, I went to search f...

  • Casual Listener
  • Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assumin...
  • Raptors12
  • Casual Listener
  • 701 Views
  • 2 replies
  • 0 likes
  • 701 Views
  • 2 replies
  • 0 likes

Spotify app goes over edges on ipad

Hi!When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.

  • Newbie
  • Hi! When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.
  • belgerg
  • Regular
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

offline saving aint working

half of my songs will sync and can be played offline but the other half wont save it just stops saving. i have storge and wifi, ive tried reinstalling, logging out, resyncing, and turning my iphone off but nothing will help. ive tried to get all my s...

  • Newbie
  • half of my songs will sync and can be played offline but the other half wont save it just stops saving. i have storge and wifi, ive tried reinstalling, logging out, resyncing, and turning my iphone o...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

MOST RECENT iPAD VERSION LOST MANY CONTROLS

Where are the song controls gone in iPad version? We still can't access the queue, and now we can't control shuffle or repeat, or find a specific position in a song. Anyone have any ideas with this? God, I wish you could just contact support with thi...

  • Newbie
  • Where are the song controls gone in iPad version? We still can't access the queue, and now we can't control shuffle or repeat, or find a specific position in a song. Anyone have any ideas with t...
  • Zenki7831
  • Newbie
  • 752 Views
  • 2 replies
  • 0 likes
  • iOS
    missing controls
  • 752 Views
  • 2 replies
  • 0 likes

Stability of connection problem with Pioneer N-70A

Hi!I can stream to iphone and PC flawlessly. When I get my N-70A network streamer to pick up the stream, irrespective of the stream being initiated by iphone or PC, it tends to drop the stream a few times at the start and upon every time I choose a n...

  • Newbie
  • Hi! I can stream to iphone and PC flawlessly. When I get my N-70A network streamer to pick up the stream, irrespective of the stream being initiated by iphone or PC, it tends to drop the stream a fe...
  • 799 Views
  • 0 replies
  • 0 likes
  • 799 Views
  • 0 replies
  • 0 likes

Can't log in

Spotifiy on IOS suddenly logged me out. I couldn't remember my password so I went on the PC and changed it. I can login on the PC but still get told it's wrong on the App on my iPhone 6+. It is not tied to a facebook account, just an email and a pass...

  • Casual Listener
  • Spotifiy on IOS suddenly logged me out.  I couldn't remember my password so I went on the PC and changed it.  I can login on the PC but still get told it's wrong on the App on my iPhone 6+....
  • shuff1203
  • Casual Listener
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

The app is not working at the back via bluetooth

Hey, I have Iphone7, and with latest spotify update I can't play music at the back while the phone is connected to the car via bluetooth, I have to keep spotify open, and when I get notification it stops playing music. I have to close it and re-open ...

  • Newbie
  • Hey,    I have Iphone7, and with latest spotify update I can't play music at the back while the phone is connected to the car via bluetooth, I have to keep spotify open, and when I get no...
  • 284 Views
  • 0 replies
  • 1 likes
  • 284 Views
  • 0 replies
  • 1 likes

my Mixtapes

I accidentally clicked on the button that removes a certain artist from my mixtapes so that Spotify won't add any of his songs to my automatically created mixtapes anymore. any possibility to undo that?thank you

  • Casual Listener
  • I accidentally clicked on the button that removes a certain artist from my mixtapes so that Spotify won't add any of his songs to my automatically created mixtapes anymore. any possibility to undo th...
  • Isifaxi
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

Random pausing

I have Spotify premium and have music downloaded yet when I play the music on my phone through my car, it will randomly pause on its own and I will have to manually click play. But when I play it through my speakers at home, it's completely fine. Ple...

  • Casual Listener
  • I have Spotify premium and have music downloaded yet when I play the music on my phone through my car, it will randomly pause on its own and I will have to manually click play. But when I play it thr...
  • Carolineeeeeeee
  • Casual Listener
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Spotify won't pause music when call comes in

When using Spotify through Carplay, whenever a call comes in, the music continues to play over the carphone speaker. Person on the other end can hear it too. Started with IOS10 update. Apple tech doesn't have a solution. Tried reboot and reinstallati...

  • Newbie
  • When using Spotify through Carplay, whenever a call comes in, the music continues to play over the carphone speaker. Person on the other end can hear it too. Started with IOS10 update. Apple tech doe...
  • Peargarden
  • Casual Listener
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Why have I paid for Premium but can't use any of it's features? Can't find anywhere contact direct

I have been paying for Spotify Premium for 2 months now and can't use any of it's facilities or features. Please help me........

  • Newbie
  • I have been paying for Spotify Premium for 2 months now and can't use any of it's facilities or features. Please help me........
  • marlonsphere
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Suddenly only ~5% of songs are available offline

I have Premium and I can only play about 20/300 songs when I'm offline. This is a new problem. These songs used to be available and now they are not. It has nothing to do with playlists, only my Songs library. Can someone please provide a solution? I...

  • Casual Listener
  • I have Premium and I can only play about 20/300 songs when I'm offline. This is a new problem. These songs used to be available and now they are not. It has nothing to do with playlists, only my Song...
  • Brandubbz
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Battery death deletes music

This has happened twice in the last week; whilst listening to Spotify my phone ran out of battery. When I charged it back up and reopened Spotify, I had to log back in and re-download all my music that I had already on my device before my phone had d...

  • Casual Listener
  • This has happened twice in the last week; whilst listening to Spotify my phone ran out of battery. When I charged it back up and reopened Spotify, I had to log back in and re-download all my music th...
  • marlonsphere
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Strange log in behavior Help please..

When I try to log in with Facebook on iPad I'm directed to a different app. (Warner Archive)

  • Newbie
  • When I try to log in with Facebook on iPad I'm directed to a different app. (Warner Archive)
  • marlonsphere
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

An Error Occurred

Last Friday, I was using Spotify in my car, and I went to search for a song and was told I was offline. After that, any menu I would choose (except my Library) said "An Error Occurred", with a "Try Again" button below (which does nothing, no matter h...

  • Newbie
  • Last Friday, I was using Spotify in my car, and I went to search for a song and was told I was offline. After that, any menu I would choose (except my Library) said "An Error Occurred", with a "Try A...
  • 475 Views
  • 0 replies
  • 0 likes
  • 475 Views
  • 0 replies
  • 0 likes

Error 404

I have changed my password and also tried to log in via Facebook and am getting the same error each time. Really frustrating

  • Newbie
  • I have changed my password and also tried to log in via Facebook and am getting the same error each time.   Really frustrating
  • marlonsphere
  • Roadie
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Solved!! Can not log in on app, on safari it works ok.

Hi i can not log in on the app on the iphone or the ipad but on the wed(safari) it works ok.It says wrong username or password. I tried to reset the password but it still does not work.I got my account in sweden but I am now in Oslo. I never logged i...

  • Newbie
  • Hi i can not log in on the app on the iphone or the ipad but on the wed(safari) it works ok. It says wrong username or password. I tried to reset the password but it still does not work. I got my a...
  • marlonsphere
  • Roadie
  • 668 Views
  • 1 replies
  • 0 likes
  • 668 Views
  • 1 replies
  • 0 likes

You've already created an account with this address.

Trying to log into my account that stopped for some reason unknown. Entered my bank details invited to log on. Get message you already created an account with this email address. Great, so why doesn't it now just open?

  • Newbie
  • Trying to log into my account that stopped for some reason unknown. Entered my bank details invited to log on. Get message you already created an account with this email address. Great, so why doesn'...
  • marlonsphere
  • Roadie
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes