iOS (iPhone, iPad)

App keeps using mobile data while playing offline/downloaded playlist

Brief description of the issue: Since last update it's absolutely useless downloading a playlist because, when playing a offline/downloaded playlist, app keeps using mobile data to download/play it. In less than ONE HOUR app download more than 1GB of...

Cancel membership

Lost my password and security questions and answers, how do I cancel membership, email/ sulol99@gmail.com

LOST all songs and playlists

I have a premium account which I was receiveing a message saying that my account was paused, even though it had been paid. I read something that said I should reinstall the app. I deleted the app and reinstalled it and now ALL my songs and playlists ...

Can't log in

My Spotify won't load passed the logging in to Facebook.

can't send songs to followers through IOS app

can't send songs to followers through IOS app. I have an Iphone 5, ios8.3, and latest version of spotify. when I tap "share" then tap "send too..." then tap "Select people" it never recognizes my followers/friends and says "no results" and I can't se...

how do i put songs on my computer into my ipod. please.

Cant use two different accounts simultaneously at home.

When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?

Can't turn of shuffle

I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.

Superuser Contribution Some offline tracks won't play

I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them:Some albums or tracks that I have downloaded (I have premium) and should be able to play offline do not play when I...

Superuser Contribution Music not downloaded?

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't listen to anything unless I turn my data on (which...

Superuser Contribution Local Files Won't sync to iPone

I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files from my phone. I followed the directions to sync th...

Superuser Contribution Spotify Premium

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

Songs stopping towards end.

I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 seconds remaining. It does it EVERY song. It works fi...

Local files

I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't have this problem on my computer. Is there a way t...

Superuser Contribution Random Devices connected, Music keeps Jumping

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well as changed my password, deleted the app and redownl...

Superuser Contribution Log in

HiI am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.

Superuser Contribution am i allowed to buy premium with itunes money...

i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....