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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243120 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126687 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308118 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132267 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! iPhone app constantly crashes on iOS 10.0.2 - iPhone 5S

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for about a month now. I have tried reinstalling the a...

Regular

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for...

crematedman

Community Legend

4405 Views

3 replies

0 likes

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no notifications at all

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

Newbie

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

336 Views

0 replies

0 likes

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  • 0 replies
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Crashes on start

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and takes me back to my home screen. I have tried restart...

Newbie

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and ta...

dinomight

Spotify Star

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Downloading

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

Newbie

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

dinomight

Spotify Star

715 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Songs cutting out mid play

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been happening for several months now. I am Verizon LTE, ...

Visitor

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been h...

HawkShock

Newbie

52983 Views

11 replies

20 likes

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  • 11 replies
  • 20 likes

Superuser Contribution Online

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

Casual Listener

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

MaryS

Roadie

643 Views

3 replies

0 likes

  • 643 Views
  • 3 replies
  • 0 likes

Premium

I upgraded to premium last night but still cant play music as it says Im off line

Newbie

I upgraded to premium last night but still cant play music as it says Im off line

kbrooksc

Community Legend

343 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution DOWNLOADED MUSIC

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

Casual Listener

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

MaryS

Roadie

859 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Local Files on IPhone 6

Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on my laptop) are greyed out on my IPhone. I had the s...

Casual Listener

Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on ...

MaryS

Roadie

758 Views

3 replies

0 likes

local files on iphone
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  • 3 replies
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[iPhone SE] An error has occured

I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?

Newbie

I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?

BaldurPan

Newbie

533 Views

1 replies

1 likes

  • 533 Views
  • 1 replies
  • 1 likes

I can't see friends to send messages

Hi all,I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my friends whitout problem. Many thanks.

Newbie

Hi all, I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends.   Note: in desktop app I can see my fr...

359 Views

0 replies

0 likes

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  • 0 replies
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Spotify doesn't work with wifi

Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine.But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working

Newbie

Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine. But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working

Maxim

Spotify Star

1150 Views

5 replies

0 likes

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  • 5 replies
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Spotify Battery Drain

I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it?

Newbie

I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it? ...

robske_110

Regular

1145 Views

4 replies

0 likes

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  • 4 replies
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Why limit the number of downloads?

I just download 1000 song's.So fast has reached the maximum?

Casual Listener

I just download 1000 song's. So fast has reached the maximum?

neillui1924

Casual Listener

641 Views

3 replies

0 likes

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  • 3 replies
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[iOS] Offline Download Slow

After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs again because it is slow like **bleep** and downloadin...

Newbie

After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs aga...

MarShawnna26

Regular

637 Views

1 replies

1 likes

  • 637 Views
  • 1 replies
  • 1 likes

Latest Spotify iOS update (today) breaks BMW Spotify integration in 'your library'

After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists" (which doesn't show how many artists I have saved, it d...

Casual Listener

After updating spotify today, I've been having issues with the BMW integration.  The integration still works but if I go to my library in the connected drive spotify app and then select "Artists...

woetersnoeter

Regular

1237 Views

5 replies

1 likes

  • 1237 Views
  • 5 replies
  • 1 likes

Logging in to my account

Dear sportify i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app karen

Regular

Dear sportify    i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app   karen

Maxim

Spotify Star

1917 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Playlist interruption

Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls!!! I don't ven like that song!!!

Newbie

Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
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VoiceOver sucks with Spotify app

As a regular VoiceOver user, I notice that Spotify makes no effort to test their app for accessibility. There are tons of unlabled buttons, poor navigation issues, navigation gets stuck in various places. This shows that overall Spotify doesnot care ...

Casual Listener

As a regular VoiceOver user, I notice that Spotify makes no effort to test their app for accessibility. There are tons of unlabled buttons, poor navigation issues, navigation gets stuck in various pl...

473 Views

0 replies

0 likes

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  • 0 likes

No "Podcasts & Videos" on iPod

Hi, funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation? Greetings (ipod 5G with Spotify 5.5.1 and iOS 9.3.1 Location: Germany)

Newbie

Hi,   funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation?   Greetings   (ipod 5G with Spotify ...

user-removed

Not applicable

1099 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes