Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28760 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93665 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423326 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293216 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, Spotify crashes immediatly after installing the new os update on my iphone (7). I've removed the app and reinstalled it is still crashing on start us. Anyone have a fix for this? Thanks Udi
Hello, Spotify crashes immediatly after installing the new os update on my iphone (7). I've removed the app and reinstalled it is still crashing on start us. Anyone have a fix for this? &nb...
349 Views
0 replies
0 likes
Everytime I use my wireless headphones or blue tooth in the car to play music it skips constantly. It is extremely annoying, what can be done about this? I've logged out, and logged back in, changed the streaming (there is no low, only auto, noramal,...
Everytime I use my wireless headphones or blue tooth in the car to play music it skips constantly. It is extremely annoying, what can be done about this? I've logged out, and logged back in, changed ...
1001 Views
0 replies
0 likes
My partner installed Spotify on her iPhone tonight and enabled the 30 day premium trial.When she opens Spotify and it logs in, at the bottom of the screen she only has the Home, Search and Your Library (silhouette icon).On the Spotify app on my iPhon...
My partner installed Spotify on her iPhone tonight and enabled the 30 day premium trial. When she opens Spotify and it logs in, at the bottom of the screen she only has the Home, Search and Your L...
Not applicable
1087 Views
2 replies
0 likes
Is it possible te remove old devices that i used to stream with airplay?Some older devices are in my list, but i dont need them anymore. Thx!
Is it possible te remove old devices that i used to stream with airplay? Some older devices are in my list, but i dont need them anymore. Thx!
Community Legend
2267 Views
6 replies
0 likes
I accidentally removed all songs by an artist from a Daily Mix playlist. Wondering how I can edit this?
I accidentally removed all songs by an artist from a Daily Mix playlist. Wondering how I can edit this?
619 Views
0 replies
0 likes
I need help changing my discovery photo, it has a picture of an ex and I and would LOVE to get that to change but with no luck, HELP!
I need help changing my discovery photo, it has a picture of an ex and I and would LOVE to get that to change but with no luck, HELP!
Newbie
447 Views
2 replies
0 likes
Some songs I have on my computer, for which I have the mp4 file as they are not available on spotify (eg Let Me Feel by Jeremy Olander, Taylor Swift 1989 album), which I play on my computer using the spotify app, will not download to my phone. They a...
Some songs I have on my computer, for which I have the mp4 file as they are not available on spotify (eg Let Me Feel by Jeremy Olander, Taylor Swift 1989 album), which I play on my computer using the...
358 Views
0 replies
0 likes
Im a paying preium member and my playlist are still available however when I try to play them it says I need a premium account and can only use the free radio. How can this be fixed?
Im a paying preium member and my playlist are still available however when I try to play them it says I need a premium account and can only use the free radio. How can this be fixed?
Newbie
2556 Views
17 replies
0 likes
Ive been trying to upload songs onto spotify through local files and play them on my phone. Ive already turned on the dowload button at the top of the playlist and ive tried exiting out of both mac and phone to see if they synced. It doesnt work. Any...
Ive been trying to upload songs onto spotify through local files and play them on my phone. Ive already turned on the dowload button at the top of the playlist and ive tried exiting out of both mac a...
Roadie
364 Views
1 replies
0 likes
Hello everybody, Im having a problem to play the music "steve aoki - Home we'll go (take my hand) michael brun remix". The music ends in the middle of its track, normally around 1 min of playing, and go to the next one in the playlist (or sequence). ...
Hello everybody, Im having a problem to play the music "steve aoki - Home we'll go (take my hand) michael brun remix". The music ends in the middle of its track, normally around 1 min of playing, and...
293 Views
0 replies
0 likes
299 Views
0 replies
0 likes
It should be great supporting AVRCP 1.4+ in Spotify. Using Apple's Music app I can browse tracks and albums from the car stereo. Using Spotify I have to do it on the phone. Which is not the safest thing while I'm driving. (okay, browsing on the car s...
It should be great supporting AVRCP 1.4+ in Spotify. Using Apple's Music app I can browse tracks and albums from the car stereo. Using Spotify I have to do it on the phone. Which is not the safest th...
Casual Listener
1566 Views
1 replies
7 likes
I recently got a new phone, and made sure ALL my playlists are downloaded before listening. And it is still chewing through a heap of data. I ran a test - reset all my download stats after having 3.7GB used by Spotify in 15 days (about 247mb per day)...
I recently got a new phone, and made sure ALL my playlists are downloaded before listening. And it is still chewing through a heap of data. I ran a test - reset all my download stats after having 3.7...
Regular
598 Views
2 replies
0 likes
When I open certain apps, the audio annoyingly ducks, even if the other app doesn't have sound. How do I turn off ducking on my iPhone?
When I open certain apps, the audio annoyingly ducks, even if the other app doesn't have sound. How do I turn off ducking on my iPhone?
1252 Views
0 replies
3 likes
I'm using Spotify on my iPhone with iOS 10.0.2 and just have Spotify updated once again today. I cannot utilize the new bottom menu layout with came out this year. My wife has it for quite a while and from what I read all the users should have it now...
I'm using Spotify on my iPhone with iOS 10.0.2 and just have Spotify updated once again today. I cannot utilize the new bottom menu layout with came out this year. My wife has it for quite a while an...
Newbie
492 Views
1 replies
0 likes
Hi, I've downloaded several lists of songs. I can see no pending downloads and the songs are marked with a green arrow. When I play songs from these lists in my car, mobile data consumption grows as if it was downloading them. If i set the off line m...
Hi, I've downloaded several lists of songs. I can see no pending downloads and the songs are marked with a green arrow. When I play songs from these lists in my car, mobile data consumption ...
Regular
475 Views
1 replies
0 likes
Ok, so I have posted in this thread but there has been no further action, probably as it has a 'Solution', so here I am. Apologies for the length. iOS 10.0.2 & 10.1 - iPhone 6s - Spotify Premium Backdrop, I exceeded my 4gb data usage this month withi...
Ok, so I have posted in this thread but there has been no further action, probably as it has a 'Solution', so here I am. Apologies for the length. iOS 10.0.2 & 10.1 -&nbs...
Regular
4489 Views
2 replies
0 likes
I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to:1. Press "..." icon2. Scrool down (why all the options are not immediately on the screen? they fit!)3. Click "Share"4. Click "Send to..."5. Click "Email" o...
I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to: 1. Press "..." icon 2. Scrool down (why all the options are not immediately on the screen? they fit!)...
308 Views
0 replies
0 likes
Hi, i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user view. how can i change the view of my premium account to the modern view...
Hi, i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user v...
Newbie
348 Views
1 replies
0 likes
