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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35931 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101219 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298143 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125435 Views

19 replies

38 likes

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Mixtape not existing on iOS, available on Android

Hey, i´m using Spotify (latest Version available) on iOS 10 (iPhone 6 and iPad) My Phone for Work (Xperia Z3) with Android 6.0.1 shows me the Mixtapes on my library.At iOS the Mixtapes section does not exist. I cannot explain it to myself PS: Please ...

Newbie

Hey,   i´m using Spotify (latest Version available) on iOS 10 (iPhone 6 and iPad)   My Phone for Work (Xperia Z3) with Android 6.0.1 shows me the Mixtapes on my library. At iOS the Mix...

331 Views

0 replies

0 likes

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Spotify shutting down

So I installed the update from the App Store yesterday. Now on two different devices. iPhone 7 plus and iPad mini 3 it starts to play and then shuts down. Now I know it's not a hardware issue. I tried uninstalling and reinstalling. But no luck. Pleas...

Casual Listener

So I installed the update from the App Store yesterday. Now on two different devices. iPhone 7 plus and iPad mini 3 it starts to play and then shuts down. Now I know it's not a hardware issue. I trie...

Scottjbco

Casual Listener

913 Views

5 replies

0 likes

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False Advertising - 30 minutes of ad-free music

When listening to Spotify on my iPad, each time I get the message that says I get 30 minutes of ad-free music for watching a message from a sponsor, I never get 30 minutes of ad-free music. I get 15 minutes at most. This is false advertising and it's...

Visitor

When listening to Spotify on my iPad, each time I get the message that says I get 30 minutes of ad-free music for watching a message from a sponsor, I never get 30 minutes of ad-free music. I get 15 ...

651 Views

0 replies

1 likes

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iPhone app does not exit from memory when closed

Spotify Premium, app version 6.8.0.3786Iphone 6 running iOS 10.1.1 Steps to repeat problem:1. Open Spotify and play a song.2. Double-tap home button, and "swipe up" to close Spotify app.3. Lock phone. 4. Wake phone, and on the lock screen you will se...

Regular

Spotify Premium, app version 6.8.0.3786 Iphone 6 running iOS 10.1.1   Steps to repeat problem: 1. Open Spotify and play a song. 2. Double-tap home button, and "swipe up" to close Spotify ap...

mikegrubbs

Regular

878 Views

2 replies

0 likes

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Solved!! Can not find my Daily Mix!

I've restarted my iphone 5, updated it, logged out and back in, reinstalled the app & updated the app. I've been a premium user for over a year and I listen to a ton of music.It's not showing up in my playlists OR when I search for Daily Mix. I've ch...

Casual Listener

I've restarted my iphone 5, updated it, logged out and back in, reinstalled the app & updated the app. I've been a premium user for over a year and I listen to a ton of music. It's not showing...

Shawnpacz

Casual Listener

1085 Views

6 replies

0 likes

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Playlist switches automatically

Hello, whenever I'm listening to a playlist on my iPhone on Spotify, it plays about 2 songs from that playlist and then switches to some other random playlist. This is really annoying. Does anybody know how to fix this? I have this problem since abou...

Newbie

Hello, whenever I'm listening to a playlist on my iPhone on Spotify, it plays about 2 songs from that playlist and then switches to some other random playlist. This is really annoying. Does anybody k...

329 Views

0 replies

0 likes

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Solved!! Moving music

So I need to know how to move the music order around on my playlist you know like taking one song say from the top of list and moving down say six or seven spots without deleting and readding it

Casual Listener

So I need to know how to move the music order around on my playlist you know like taking one song say from the top of list and moving down say six or seven spots without deleting and readding it

Bearbarker

Casual Listener

529 Views

2 replies

0 likes

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Lost playlist

Lost all my music on my playlist, tried to uninstall and reinstall still not showing up

Newbie

Lost all my music on my playlist, tried to uninstall and reinstall still not showing up

271 Views

0 replies

0 likes

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Superuser Contribution Mobile Account not syncing with computer

I am trying to sync my cell phone with my new Sonos account, when I try it says my premium account is paused, however when I go on my computer it says my premium account is active. What gives?

Newbie

I am trying to sync my cell phone with my new Sonos account, when I try it says my premium account is paused, however when I go on my computer it says my premium account is active. What gives?

user-removed

Not applicable

479 Views

1 replies

0 likes

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PROBLEM LOCAL MUSIC

Hello, i'm french so excuse my english.I have a problem with Spotify. When I put my music in Spotify from my computer (Windows). I have access to music from Spotify desktop application. However not sync with my phone (Iphone 5.S). I can not listen to...

Newbie

Hello, i'm french so excuse my english. I have a problem with Spotify. When I put my music in Spotify from my computer (Windows). I have access to music from Spotify desktop application. However n...

327 Views

0 replies

0 likes

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Superuser Contribution Always logged in through FB, logged out and back in again, all my music is gone

Hey,i accidentally hit log out on my Spotify account which I had always used through Facebook. I've logged back in through Facebook and now all my music is gone and it says I'm not a premium member which I was before? help please, I want my music bac...

Newbie

Hey, i accidentally hit log out on my Spotify account which I had always used through Facebook. I've logged back in through Facebook and now all my music is gone and it says I'm not a premium member...

user-removed

Not applicable

357 Views

1 replies

0 likes

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Changing country

Hi, I recently changed my location and as I read Spotify only works 14 days. My 14 days are finished and I change my country to Spain in my profile and I still can't log in in my iphone, but I can login at the webpage. It keeps showing me that Spotif...

Visitor

Hi, I recently changed my location and as I read Spotify only works 14 days.  My 14 days are finished and I change my country to Spain in my profile and I still can't log in in my iphone, but I ...

275 Views

0 replies

0 likes

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Deleting offline songs

Hello,Since i set an entire playlist to be played offline And that is occupying space on my device, now that I don't need some of those songs to be downloaded and played offline I was wondering how could I delete these songs from the device. Does any...

Newbie

Hello, Since i set an entire playlist to be played offline And that is occupying space on my device, now that I don't need some of those songs to be downloaded and played offline I was wondering how...

343 Views

0 replies

0 likes

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Play queue

After the update the "three lines" to go to the play queue are gone..? Where can I find this now?

Newbie

After the update the "three lines" to go to the play queue are gone..? Where can I find this now?

user-removed

Not applicable

535 Views

1 replies

1 likes

  • 535 Views
  • 1 replies
  • 1 likes

Solved!! Downloading Music offline limit?

Love the app just great, recently I got premium and I started downloading my libraries for offline use, so I downloaded about half my library 4000 songs, I still have about another 4000 to go but when I put for a new artist or album it will show wait...

Newbie

Love the app just great, recently I got premium and I started downloading my libraries for offline use, so I downloaded about half my library 4000 songs, I still have about another 4000 to go but whe...

mjdb71

Regular

1392 Views

4 replies

0 likes

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Sonus

Cannot play on sonus telling to upgrade to premium already am .can play via Bluetooth to Bose unit no problem am using ipod and ipad

Newbie

Cannot play on sonus telling to upgrade to premium already am .can play via Bluetooth to Bose unit no problem am using ipod and ipad

286 Views

0 replies

0 likes

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Spotify pauses only when driving iOS 10.1.1 & Spotify6.8.03786

Spotify plays fine on Wifi and 4G/LTE. However on Blue Tooth driving it pausesconstantly !!! This is a new issue since maybe 30 days ago Sept/Oct

Newbie

Spotify plays fine on Wifi and 4G/LTE. However on Blue Tooth driving it pauses constantly !!! This is a new issue since maybe 30 days ago Sept/Oct

396 Views

0 replies

1 likes

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Making a playlist public does not work on the mobile app

Just downloaded spotify on my ipod and want to make a playlist public. There are no options for it on the Edit panel of the playlist, only 'make this list collaborative'. How do I make a list public on the mobile app??I am on 7.0.3 version.

Casual Listener

Just downloaded spotify on my ipod and want to make a playlist public. There are no options for it on the Edit panel of the playlist, only 'make this list collaborative'. How do I make a list pu...

finsness

Casual Listener

446 Views

1 replies

1 likes

  • 446 Views
  • 1 replies
  • 1 likes