Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
60138 Views
16 replies
36 likes

60138 Views
16 replies
36 likes

Playing music on more than one device

Hi, Is it possible for more than one member of the family to use Spotify at the same time?When my daughter tries to play her playlist, it turns off my playlist. And vice versa.Surely I'm missing something here?Steve

bigbeanz66
Regular
Hi, Is it possible for more than one member of the family to use Spotify at the same time? When my daughter tries to play her playlist, it turns off my playlist. And vice versa. Surely I'm missing ...
2016-10-13 9:15:06 AM
2016-10-13 4:40:32 PM
user-removed
Not applicable
780 Views
15 replies
0 likes

780 Views
15 replies
0 likes

iOS 9.3.5 iPhone 5 wifi not connecting on Spotify 6.5.0.1665

I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download button on my playlists it says "waiting for wifi"). I...

RobCartledge
Newbie
I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download bu...
2016-10-13 4:24:06 PM
570 Views
0 replies
0 likes

570 Views
0 replies
0 likes

Crash

I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!

Cleblanc311
Casual Listener
I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!
2016-10-13 3:02:04 PM
206 Views
0 replies
0 likes

206 Views
0 replies
0 likes

Don't see playlist on Iphone

I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free instead of Premium.I allready deleted the app and ...

crystalclearcom
Newbie
I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free...
2016-10-13 2:05:06 PM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

music stops playing mid-track

Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movingAny suggestions on how to fix?

Jonelle23_x
Newbie
Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movi...
2016-10-13 12:51:24 PM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

Why the same playlist has different songs between iPhone and Mac

Good mornign,Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jjlQrhRmWBcBugpThbVVx . I looked for it on my iPhone, that i use ...

fdefilippi
Newbie
Good mornign, Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jj...
2016-10-13 10:53:05 AM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

Missing icons

So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus

Matt-can-cook
Casual Listener
So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus
2016-10-13 5:52:34 AM
2016-10-13 10:14:20 AM
Maxim
Spotify Star
504 Views
1 replies
0 likes

504 Views
1 replies
0 likes

Stops playing at the middle of the music when i listen to offline

I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fix it ?

Canaksakal1
Newbie
I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fi...
2016-10-13 10:10:03 AM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

Playlist playback in reverse order IPhone 6

Where has the option gone re playback of songs by date added?No problems with desktop PC but I can only play oldest songs first on iPhone.All software is up to date? I have 4g coverage and are not offline?

Rachael_Fenton
Casual Listener
Where has the option gone re playback of songs by date added? No problems with desktop PC but I can only play oldest songs first on iPhone. All software is up to date? I have 4g coverage and ar...
2016-10-13 9:53:37 AM
490 Views
0 replies
0 likes
4G
iphone6
Reverse playlist

490 Views
0 replies
0 likes

Tries to play undownloaded songs while offline

Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the would randomly play songs from my Downloaded music a...

pourover
Newbie
Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the w...
2016-10-12 9:17:34 PM
2016-10-13 7:44:19 AM
Supercountry124
Newbie
377 Views
1 replies
1 likes

377 Views
1 replies
1 likes

duda con app en iphone

hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y como?gracias

aguspatek
Casual Listener
hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y com...
2016-10-13 6:07:48 AM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

Albums can't be played

When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.

TooKool
Newbie
When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.
2016-10-13 5:50:52 AM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Crash when using Equalizer on first use

Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a preset, adjusting a band, or even just enabling/disabl...

rexxpaul
Casual Listener
Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a pre...
2016-10-12 12:23:10 AM
399 Views
0 replies
0 likes

399 Views
0 replies
0 likes

Syncing Spotify account to iPhone

I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc is still on my Mac, but how do I transfer that to my...

jenlyjen
Newbie
I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc i...
2016-10-12 12:07:35 AM
388 Views
0 replies
1 likes

388 Views
0 replies
1 likes

On-screen notifications (red bubbles) won't disappear

My iOs Spotify app shows the red bubble notification on the home screen, indicating "26".I have no idea how to get rid of that. I suspect, the red bubbles first appeared when I wanted to download a playlist of 26 tracks, but cancelled the download be...

Rascid
Newbie
My iOs Spotify app shows the red bubble notification on the home screen, indicating "26". I have no idea how to get rid of that. I suspect, the red bubbles first appeared when I wante...
2016-10-12 11:19:08 PM
552 Views
0 replies
0 likes

552 Views
0 replies
0 likes

Solved!! Suddenly not able to play certain song

Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assuming I had removed it accidentally, I went to search f...

Raptors12
Casual Listener
Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assumin...
2016-10-11 12:58:19 AM
2016-10-12 10:36:15 PM
Raptors12
Casual Listener
701 Views
2 replies
0 likes

701 Views
2 replies
0 likes

Spotify app goes over edges on ipad

Hi!When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.

Jouhikko
Newbie
Hi! When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.
2016-10-08 11:35:57 AM
2016-10-12 9:25:49 PM
belgerg
Regular
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Solved!! Geblokkeerde nummers terughalen

Hoe moet ik geblokkeerde nummers terughalen

prinsenjochem
Casual Listener
Hoe moet ik geblokkeerde nummers terughalen
2016-10-12 7:04:15 PM
2016-10-12 7:06:37 PM
prinsenjochem
Casual Listener
1606 Views
1 replies
0 likes

1606 Views
1 replies
0 likes

offline saving aint working

half of my songs will sync and can be played offline but the other half wont save it just stops saving. i have storge and wifi, ive tried reinstalling, logging out, resyncing, and turning my iphone off but nothing will help. ive tried to get all my s...

muddin27
Newbie
half of my songs will sync and can be played offline but the other half wont save it just stops saving. i have storge and wifi, ive tried reinstalling, logging out, resyncing, and turning my iphone o...
2016-10-12 6:17:58 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

MOST RECENT iPAD VERSION LOST MANY CONTROLS

Where are the song controls gone in iPad version? We still can't access the queue, and now we can't control shuffle or repeat, or find a specific position in a song. Anyone have any ideas with this? God, I wish you could just contact support with thi...

kmionnet
Newbie
Where are the song controls gone in iPad version? We still can't access the queue, and now we can't control shuffle or repeat, or find a specific position in a song. Anyone have any ideas with t...
2016-08-17 5:14:23 PM
2016-10-12 6:13:50 PM
Zenki7831
Newbie
752 Views
2 replies
0 likes
iOS
missing controls

752 Views
2 replies
0 likes

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