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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28817 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93730 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

937 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293265 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123442 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Downloading Music offline limit?

Love the app just great, recently I got premium and I started downloading my libraries for offline use, so I downloaded about half my library 4000 songs, I still have about another 4000 to go but when I put for a new artist or album it will show wait...

Newbie

Love the app just great, recently I got premium and I started downloading my libraries for offline use, so I downloaded about half my library 4000 songs, I still have about another 4000 to go but whe...

mjdb71

Regular

1356 Views

4 replies

0 likes

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Sonus

Cannot play on sonus telling to upgrade to premium already am .can play via Bluetooth to Bose unit no problem am using ipod and ipad

Newbie

Cannot play on sonus telling to upgrade to premium already am .can play via Bluetooth to Bose unit no problem am using ipod and ipad

278 Views

0 replies

0 likes

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Spotify pauses only when driving iOS 10.1.1 & Spotify6.8.03786

Spotify plays fine on Wifi and 4G/LTE. However on Blue Tooth driving it pausesconstantly !!! This is a new issue since maybe 30 days ago Sept/Oct

Newbie

Spotify plays fine on Wifi and 4G/LTE. However on Blue Tooth driving it pauses constantly !!! This is a new issue since maybe 30 days ago Sept/Oct

389 Views

0 replies

1 likes

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Making a playlist public does not work on the mobile app

Just downloaded spotify on my ipod and want to make a playlist public. There are no options for it on the Edit panel of the playlist, only 'make this list collaborative'. How do I make a list public on the mobile app??I am on 7.0.3 version.

Casual Listener

Just downloaded spotify on my ipod and want to make a playlist public. There are no options for it on the Edit panel of the playlist, only 'make this list collaborative'. How do I make a list pu...

finsness

Casual Listener

436 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify slukar surf i offlineläge

Har de senaste 4 månaderna haft problem med att spotify slukar all min surf. Lyssnar allltid i offlineläge och de 2 första dagarna den här månaden drog spotify 1,2 gb. Har inte streamat en sekund! Har tagit bort appen och installerat den på nytt, til...

Casual Listener

Har de senaste 4 månaderna haft problem med att spotify slukar all min surf. Lyssnar allltid i offlineläge och de 2 första dagarna den här månaden drog spotify 1,2 gb. Har inte streamat en sekund! Ha...

430 Views

0 replies

0 likes

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Downloaded albums not available when offline, downloaded playlists are available

When I use the IOS client on an iPhone 6 Plus, often but not always my offline-saved albums are not available when I am offline. Offline-saved Playlists are available. If I launch the Spotify client when I have wifi or data connectivity, and then go ...

Newbie

When I use the IOS client on an iPhone 6 Plus, often but not always my offline-saved albums are not available when I am offline. Offline-saved Playlists are available.   If I launch the S...

414 Views

0 replies

0 likes

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Spotify Connect - Unknown person using my account?!

Hi, Hope someone can help! Recently i have noticed a random device on my available devices at the bottom of my spotify app when i am playing music, and it appears that whoever is using this random device can access my account and listen to whatever t...

Casual Listener

Hi,   Hope someone can help!   Recently i have noticed a random device on my available devices at the bottom of my spotify app when i am playing music, and it appears that whoever is us...

Jon_UK

Roadie

1962 Views

3 replies

1 likes

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  • 3 replies
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Spotify Premium not working abroad

I am currently abroad and I just upgraded to spotify premium so I could continue to use my account abroad but I am still getting a message that I can only use spotify for 14 days abroad even after reinstalling the app. How can I fix this without chan...

Newbie

I am currently abroad and I just upgraded to spotify premium so I could continue to use my account abroad but I am still getting a message that I can only use spotify for 14 days abroad even after re...

526 Views

0 replies

0 likes

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When using other apps (with no sound) Spotify volume drops until other app closes

This seems to be a problem that is new (to me) on iOS 10. The example I will use is Pokemon Go. I can have Spotify playing and it's a perfect volume, but when I launch Pokemon Go (with all audio disabled within the app) the Spotify volume decreases d...

Music Fan

This seems to be a problem that is new (to me) on iOS 10.  The example I will use is Pokemon Go.  I can have Spotify playing and it's a perfect volume, but when I launch Pokemon Go (with al...

624 Views

0 replies

0 likes

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Song Stops After 7 Seconds

When I use Spotify at my school it stops 7 seconds into the track then refuses to play any other song. I try to log out then back in but once I log in, it says theres an error with my connection. It also says I'm 'offline' if I try to access the Home...

Newbie

When I use Spotify at my school it stops 7 seconds into the track then refuses to play any other song. I try to log out then back in but once I log in, it says theres an error with my connection. It ...

user-removed

Not applicable

637 Views

1 replies

0 likes

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Majority of my downloaded songs are no longer downloaded

I had a lot of full albums downloaded on my iphone 6, and yesterday I logged into spotify, and every single album was reduced to just a couple songs. I tried re-downloading the same albums and I only get the same songs. Sometimes albums only give one...

Newbie

I had a lot of full albums downloaded on my iphone 6, and yesterday I logged into spotify, and every single album was reduced to just a couple songs. I tried re-downloading the same albums and I only...

ag2526

Roadie

489 Views

1 replies

0 likes

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  • 1 replies
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Youtube song to iphone

I downloaded a song off youtube and put it on my spotify on the computer and put it on my playlists and i can see it on my phone but its all greyed out and says i need to sync it with my computer and i put my phone on offline mode and everything and ...

Newbie

I downloaded a song off youtube and put it on my spotify on the computer and put it on my playlists and i can see it on my phone but its all greyed out and says i need to sync it with my computer and...

user-removed

Not applicable

4832 Views

1 replies

0 likes

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  • 1 replies
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No seamless playback - automatic crossfade?

When I play opera (example: Mozart's Nozze di Figaro with Solti conducting), there appears to be automatic crossfade between tracks, so that there are dropouts in what should be a seamless rendition.I have checked: my crossfade is set to 0.Is there a...

Regular

When I play opera (example: Mozart's Nozze di Figaro with Solti conducting), there appears to be automatic crossfade between tracks, so that there are dropouts in what should be a seamless rendition....

roosterette

Regular

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Notification on iphone

Why don't we get iPhone notifications when someone shares a song with you?

Newbie

Why don't we get iPhone notifications when someone shares a song with you?

322 Views

0 replies

0 likes

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Can't link to facebook

There is an error when I try to connect my facebook account to my Spotify . It opens up the facebook authorization page and I click on ok but nothing happens. When I tried to log off from my Spotify account and log in with my facebook account , it ac...

Newbie

There is an error when I try to connect my facebook account to my Spotify . It opens up the facebook authorization page and I click on ok but nothing happens. When I tried to log off from my Spotify ...

283 Views

0 replies

0 likes

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My Local Files does not sync

Hi, I created, in my desktop Spotify, a playlist and put my local files in there and downloaded. When I try to download in my Ipad nothing happens, no error, but the musics does not download either. In my Android Phone this function work very well.

Visitor

Hi,   I created, in my desktop Spotify, a playlist and put my local files in there and downloaded. When I try to download in my Ipad nothing happens, no error, but the musics does not download...

342 Views

0 replies

0 likes

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Logged in with facebook with a friends iPad - Can't logout

Hi! I logged in using facebook on a friends iPad and now everytime he tries to login he goes straight to my account.I tried logout everywhere and even reinstalling the app.Nothing works. Can you help? Thanks in advance

Newbie

Hi!   I logged in using facebook on a friends iPad and now everytime he tries to login he goes straight to my account. I tried logout everywhere and even reinstalling the app. Nothing works....

345 Views

0 replies

0 likes

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Unable to delete one song in library

The last/first song in my songs library is not budging. It is not giving me the option to even remove it on mobile, only to save, which adds a duplicate of it that I can delete, or to queue it. When I click the X to remove it inmy laptop it doesn't d...

Visitor

The last/first song in my songs library is not budging. It is not giving me the option to even remove it on mobile, only to save, which adds a duplicate of it that I can delete, or to queue it. When ...

267 Views

0 replies

0 likes

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Limited space 5GB ipone--Can Family work for me?

I have a 5GB iphone and my daughter and i have been sharing a spotify account. I only have a modest "mom" playlist of about 20 workout songs but she has albums (she has a bigger phone too). Where we share one account, I see all her music on my app to...

Casual Listener

I have a 5GB iphone and my daughter and i have been sharing a spotify account.  I only have a modest "mom" playlist of about 20 workout songs but she has albums (she has a bigger phone too). &nb...

334 Views

0 replies

0 likes

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check downloaded music

is there a way to list all downloaded media (album, playlist, ...) in the app?I was wonderung if I could delete some of the downloaded music to free some memory.

Regular

is there a way to list all downloaded media (album, playlist, ...) in the app? I was wonderung if I could delete some of the downloaded music to free some memory.

309 Views

0 replies

0 likes

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