Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35936 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101226 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429963 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298148 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist. Many would consider this a 'song-level interaction', a concept that is foreign to the Spotify UXers. You should be able to swipe left on a song in a ...
Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist. Many would consider this a 'song-level interaction', a concept that is foreign to the Spotif...
Community Legend
463 Views
1 replies
0 likes
I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply don't understand why there's such issue. I download...
I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply ...
Newbie
351 Views
1 replies
0 likes
I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any suggestions?
I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any s...
Newbie
752 Views
1 replies
0 likes
Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?
Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?
Casual Listener
411 Views
1 replies
0 likes
Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the most recent release, the top 5 popular songs, album...
Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the ...
359 Views
0 replies
0 likes
I've been playing imported local music, as in music files synced to my iPod touch thru iTunes, then imported to Spotify in-app. Will I get Discover recommendations by doing so or will I have to listen to Spotify's streaming service in order to get re...
I've been playing imported local music, as in music files synced to my iPod touch thru iTunes, then imported to Spotify in-app. Will I get Discover recommendations by doing so or will I have to liste...
Casual Listener
424 Views
2 replies
0 likes
I'm using iPhone 6. My spotify app used to pause for calls and then continue to play after I hung up. Now it pauses, but doesn't unpause after calls, I have to go in each time and hit play. Any ideas??
I'm using iPhone 6. My spotify app used to pause for calls and then continue to play after I hung up. Now it pauses, but doesn't unpause after calls, I have to go in each time a...
417 Views
0 replies
0 likes
Hey, If I download my playlists to my computer will they automatically be available on my phone in offline mode? And visa versa? Or do I need to individually download to each device?
Hey, If I download my playlists to my computer will they automatically be available on my phone in offline mode? And visa versa? Or do I need to individua...
Casual Listener
497 Views
2 replies
0 likes
We have a family plan and as soon as we log in the app immediately crashes.
We have a family plan and as soon as we log in the app immediately crashes.
Casual Listener
769 Views
5 replies
1 likes
I've tried eveything all the toubleshooter aticle said and it doesn't work. Checked setting! And reinstalled it 5 times. Help plz!
I've tried eveything all the toubleshooter aticle said and it doesn't work. Checked setting! And reinstalled it 5 times. Help plz!
Community Legend
344 Views
1 replies
0 likes
Hey guys, I've got a problem. I'm trying to free up space by removing downloaded songs in my library, and all is well, I've freed up several gigabytes, only to find over the next few days it's downloading them all again. Is there an automatic downloa...
Hey guys, I've got a problem. I'm trying to free up space by removing downloaded songs in my library, and all is well, I've freed up several gigabytes, only to find over the next few d...
Newbie
489 Views
2 replies
0 likes
The song is 'Icehouse' by 'Icehouse' on the album 'Icehouse'. Some facts: 1. The album is not available on Spotify2. All the 'other' songs on the playlist associated with that local album sync (no firewall issues, all the other local files sync just ...
The song is 'Icehouse' by 'Icehouse' on the album 'Icehouse'. Some facts: 1. The album is not available on Spotify 2. All the 'other' songs on the playlist associated with that loc...
367 Views
0 replies
0 likes
When using App Connect in a VW Golf I cannot view my library by artists. I can search by song and album where all of my downloaded songs appear but the artists list appears as empty. Can anybody shed any light on why this may be?
When using App Connect in a VW Golf I cannot view my library by artists. I can search by song and album where all of my downloaded songs appear but the artists list appears as empty. ...
365 Views
0 replies
0 likes
I used to be able to switch between songs on the music app on my apple watch before the last update! please bring this back!
I used to be able to switch between songs on the music app on my apple watch before the last update! please bring this back!
499 Views
0 replies
2 likes
spotify on iphone just started to not play songs in order from like every album in existence.it used to do it with no problem but it just changed the other dayit's really getting on my nerves as I like to play a new album in order the first listen an...
spotify on iphone just started to not play songs in order from like every album in existence. it used to do it with no problem but it just changed the other day it's really getting on my nerves...
Casual Listener
448 Views
1 replies
0 likes
my public playlists aren't appearing to others! what i might do?
my public playlists aren't appearing to others! what i might do?
Casual Listener
459 Views
2 replies
0 likes
Dear people,is there a function to activate the landscape modus on my iPhone 7plus? I appreciate your answers.Cheers Jerryl
Dear people, is there a function to activate the landscape modus on my iPhone 7plus? I appreciate your answers. Cheers Jerryl
Roadie
484 Views
1 replies
0 likes
So I've just installed the latest update and I can't seem to find songs in my library that I know are saved there. When I save a new song it doesn't show up in my songs.
So I've just installed the latest update and I can't seem to find songs in my library that I know are saved there. When I save a new song it doesn't show up in my songs.
327 Views
0 replies
0 likes
Brief description of the issue: Spotify crashes within seconds of openingSteps to reproduce the issue:First I did this Then I did that I also did thisWhat steps you’ve tried already: cleared Safari cache method; tried opening with different acount on...
Brief description of the issue: Spotify crashes within seconds of opening Steps to reproduce the issue: First I did this Then I did that I also did this What steps you’ve tried alr...
352 Views
0 replies
0 likes
My Spotify simply won't open. I try to open the app and it forcefully closes almost immediately as the logo disappears. I've restated my phone, and also deleted and re-installed the app but as soon as I log in to my personal account it forcefully clo...
My Spotify simply won't open. I try to open the app and it forcefully closes almost immediately as the logo disappears. I've restated my phone, and also deleted and re-installed the app but as soon a...
Casual Listener
1385 Views
3 replies
0 likes
