Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43961 Views

44 replies

10 likes

  • 43961 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109473 Views

116 replies

13 likes

Other
  • 109473 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302029 Views

62 replies

16 likes

  • 302029 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127990 Views

19 replies

38 likes

  • 127990 Views
  • 19 replies
  • 38 likes

[iOS] Offline Download Slow

After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs again because it is slow like **bleep** and downloadin...

Newbie

After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs aga...

MarShawnna26

Regular

619 Views

1 replies

1 likes

  • 619 Views
  • 1 replies
  • 1 likes

Latest Spotify iOS update (today) breaks BMW Spotify integration in 'your library'

After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists" (which doesn't show how many artists I have saved, it d...

Casual Listener

After updating spotify today, I've been having issues with the BMW integration.  The integration still works but if I go to my library in the connected drive spotify app and then select "Artists...

woetersnoeter

Regular

1203 Views

5 replies

1 likes

  • 1203 Views
  • 5 replies
  • 1 likes

Logging in to my account

Dear sportify i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app karen

Regular

Dear sportify    i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app   karen

Maxim

Spotify Star

1756 Views

18 replies

0 likes

  • 1756 Views
  • 18 replies
  • 0 likes

Playlist interruption

Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls!!! I don't ven like that song!!!

Newbie

Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

VoiceOver sucks with Spotify app

As a regular VoiceOver user, I notice that Spotify makes no effort to test their app for accessibility. There are tons of unlabled buttons, poor navigation issues, navigation gets stuck in various places. This shows that overall Spotify doesnot care ...

Casual Listener

As a regular VoiceOver user, I notice that Spotify makes no effort to test their app for accessibility. There are tons of unlabled buttons, poor navigation issues, navigation gets stuck in various pl...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

No "Podcasts & Videos" on iPod

Hi, funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation? Greetings (ipod 5G with Spotify 5.5.1 and iOS 9.3.1 Location: Germany)

Newbie

Hi,   funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation?   Greetings   (ipod 5G with Spotify ...

user-removed

Not applicable

1090 Views

2 replies

0 likes

  • 1090 Views
  • 2 replies
  • 0 likes

Spotify freeze loggin

Version 6.8.0IOS 10.1.1Issue : After updating Spotify, the app freezes after the first screen prompting you to log on or sign up.Steps taken to fix include: deleting and redownloading, resetting iPhone and than redownloading as well as redownloading ...

Newbie

Version 6.8.0 IOS 10.1.1 Issue : After updating Spotify, the app freezes after the first screen prompting you to log on or sign up. Steps taken to fix include: deleting and redownloading, resettin...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Vehicle entertain system does not work with Spotify playlists

I have ability to work from steering wheel or touch screen both pandora and iMusic from from iPhone 6s Plus. However, I must work Spotify from iPhone. I use usb connection. Prefer to work Spotify in vehicle from steering wheel or touch screen. Thank ...

Newbie

I have ability to work from steering wheel or touch screen both pandora and iMusic from from iPhone 6s Plus.  However, I must work Spotify from iPhone.  I use usb connection. Prefer to work...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Spotify crashes when opened from url scheme

Hello. Currently, I work on integration of Spotify into our app and I want to let users to open artist/album/track in Spotify app (if it is installed). I used to do that by opening url in this format: "spotify://{uri_retured_from_web_api}" and everyt...

Newbie

Hello. Currently, I work on integration of Spotify into our app and I want to let users to open artist/album/track in Spotify app (if it is installed). I used to do that by opening url in this f...

648 Views

0 replies

0 likes

  • 648 Views
  • 0 replies
  • 0 likes

Browsing downloaded tracks by Artist / Album in offline mode

I use the mobile app almost exclusively in offline mode due to a share family data plan, and following a recent iOS update, I can no longer view my downloaded tracks by Artist / Album. The Artist and Album options under 'Your Library' now prompt me t...

Casual Listener

I use the mobile app almost exclusively in offline mode due to a share family data plan, and following a recent iOS update, I can no longer view my downloaded tracks by Artist / Album.    ...

ecwalsh91

Casual Listener

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Performance issue

Since the update to 6.8, I'm having issues with the performance of the app on my Ipod touch 5th gen. On a fresh start nothing is wrong, but after some minutes the issues appears. Scrolling is delayed by 4-5 seconds, selecting another song as well. Cl...

Casual Listener

Since the update to 6.8, I'm having issues with the performance of the app on my Ipod touch 5th gen. On a fresh start nothing is wrong, but after some minutes the issues appears. Scrolling is delayed...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Size of offline songs vs. iTunes

Hi everybody,in order not to have my iPhone too full (storage wise) I was wondering if a downloaded offline song of Spotify Premium is smaller than a song you have imported by iTunes on your iPhone.If it is smaller I would download them via Spotify a...

Newbie

Hi everybody, in order not to have my iPhone too full (storage wise) I was wondering if a downloaded offline song of Spotify Premium is smaller than a song you have imported by iTunes on your iPhone...

crematedman

Community Legend

1601 Views

1 replies

0 likes

  • 1601 Views
  • 1 replies
  • 0 likes

Solved!! Delete offline songs/albums/playlists

Hi,probably a well known thing but I could not find it on this community.If you download something to access it offline and delete the download afterwards (e.g. podcasts) or remove the download-bar you don't get your mobile space back.So is there any...

Newbie

Hi, probably a well known thing but I could not find it on this community. If you download something to access it offline and delete the download afterwards (e.g. podcasts) or remove the download...

crematedman

Community Legend

607 Views

1 replies

1 likes

  • 607 Views
  • 1 replies
  • 1 likes

Not a valid mobile number

This lunch i registered Spotify Premium 129 and i visited the site it is telling me to go to activate it, when i entered my 11-digit number it said 'not a valid mobile number'. Pls help

Newbie

This lunch i registered Spotify Premium 129 and i visited the site it is telling me to go to activate it, when i entered my 11-digit number it said 'not a valid mobile number'. Pls help

1321 Views

0 replies

0 likes

  • 1321 Views
  • 0 replies
  • 0 likes

Solved!! Holy **bleep**, your user experience practitioners should all be FIRED!

Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist. Many would consider this a 'song-level interaction', a concept that is foreign to the Spotify UXers. You should be able to swipe left on a song in a ...

Newbie

Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist.  Many would consider this a 'song-level interaction', a concept that is foreign to the Spotif...

crematedman

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

My music gets cut off :(

I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply don't understand why there's such issue. I download...

Newbie

I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply ...

juanma_otto

Newbie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics on Computer

I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any suggestions?

Casual Listener

I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any s...

aly962

Newbie

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

No Daily Mixes

Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?

Newbie

Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?

karenshi

Casual Listener

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Singles/mixes by artists

Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the most recent release, the top 5 popular songs, album...

Newbie

Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes