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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43968 Views

44 replies

10 likes

  • 43968 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109489 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302030 Views

62 replies

16 likes

  • 302030 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127994 Views

19 replies

38 likes

  • 127994 Views
  • 19 replies
  • 38 likes

upgraded to iOS 10, spotify no longer able to play to Avantree Cara II over bluetooth

No problem prior to upgrading to play spotify over bluetooth to avantree cara II.plays apple music no problem, takes calls no problem.

Newbie

No problem prior to upgrading to play spotify over bluetooth to avantree cara II. plays apple music no problem, takes calls no problem.

tompiqacha

Newbie

678 Views

1 replies

1 likes

  • 678 Views
  • 1 replies
  • 1 likes

IOS 7

Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior.Como faço?

Newbie

Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior. Como faço?

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Solved!! Cannot login on iphone - tried everyhting

Hi there. I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in. Facebook password is correct and I can login successfully on my Mac. I have also uninstalle...

Casual Listener

Hi there.   I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in.    Facebook passwor...

crematedman

Community Legend

616 Views

1 replies

1 likes

  • 616 Views
  • 1 replies
  • 1 likes

Following Bug/ Dead Playlist Bug

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as followed on the "Your Music, Artist list", but when I click on...

Newbie

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as follow...

crematedman

Community Legend

358 Views

1 replies

1 likes

  • 358 Views
  • 1 replies
  • 1 likes

Solved!! Song stuck at 0:01

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to the next song unless I hit next. I have come across ...

Newbie

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to t...

Shepw

Regular

1962 Views

2 replies

0 likes

  • 1962 Views
  • 2 replies
  • 0 likes

Solved!! iPhone app constantly crashes on iOS 10.0.2 - iPhone 5S

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for about a month now. I have tried reinstalling the a...

Regular

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for...

crematedman

Community Legend

4374 Views

3 replies

0 likes

  • 4374 Views
  • 3 replies
  • 0 likes

no notifications at all

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

Newbie

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Crashes on start

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and takes me back to my home screen. I have tried restart...

Newbie

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and ta...

dinomight

Spotify Star

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Downloading

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

Newbie

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

dinomight

Spotify Star

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Songs cutting out mid play

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been happening for several months now. I am Verizon LTE, ...

Visitor

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been h...

HawkShock

Newbie

52917 Views

11 replies

20 likes

  • 52917 Views
  • 11 replies
  • 20 likes

Superuser Contribution Online

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

Casual Listener

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

MaryS

Roadie

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
  • 0 likes

Premium

I upgraded to premium last night but still cant play music as it says Im off line

Newbie

I upgraded to premium last night but still cant play music as it says Im off line

kbrooksc

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution DOWNLOADED MUSIC

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

Casual Listener

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

MaryS

Roadie

820 Views

5 replies

0 likes

  • 820 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local Files on IPhone 6

Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on my laptop) are greyed out on my IPhone. I had the s...

Casual Listener

Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on ...

MaryS

Roadie

730 Views

3 replies

0 likes

local files on iphone
  • 730 Views
  • 3 replies
  • 0 likes

[iPhone SE] An error has occured

I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?

Newbie

I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?

BaldurPan

Newbie

518 Views

1 replies

1 likes

  • 518 Views
  • 1 replies
  • 1 likes

I can't see friends to send messages

Hi all,I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my friends whitout problem. Many thanks.

Newbie

Hi all, I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends.   Note: in desktop app I can see my fr...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Spotify doesn't work with wifi

Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine.But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working

Newbie

Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine. But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working

Maxim

Spotify Star

1131 Views

5 replies

0 likes

  • 1131 Views
  • 5 replies
  • 0 likes

Spotify Battery Drain

I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it?

Newbie

I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it? ...

robske_110

Regular

1108 Views

4 replies

0 likes

  • 1108 Views
  • 4 replies
  • 0 likes

Why limit the number of downloads?

I just download 1000 song's.So fast has reached the maximum?

Casual Listener

I just download 1000 song's. So fast has reached the maximum?

neillui1924

Casual Listener

618 Views

3 replies

0 likes

  • 618 Views
  • 3 replies
  • 0 likes