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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29016 Views

40 replies

9 likes

  • 29016 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93873 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293323 Views

60 replies

15 likes

  • 293323 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123474 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Performance issue

Since the update to 6.8, I'm having issues with the performance of the app on my Ipod touch 5th gen. On a fresh start nothing is wrong, but after some minutes the issues appears. Scrolling is delayed by 4-5 seconds, selecting another song as well. Cl...

Casual Listener

Since the update to 6.8, I'm having issues with the performance of the app on my Ipod touch 5th gen. On a fresh start nothing is wrong, but after some minutes the issues appears. Scrolling is delayed...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Size of offline songs vs. iTunes

Hi everybody,in order not to have my iPhone too full (storage wise) I was wondering if a downloaded offline song of Spotify Premium is smaller than a song you have imported by iTunes on your iPhone.If it is smaller I would download them via Spotify a...

Newbie

Hi everybody, in order not to have my iPhone too full (storage wise) I was wondering if a downloaded offline song of Spotify Premium is smaller than a song you have imported by iTunes on your iPhone...

crematedman

Community Legend

1471 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Delete offline songs/albums/playlists

Hi,probably a well known thing but I could not find it on this community.If you download something to access it offline and delete the download afterwards (e.g. podcasts) or remove the download-bar you don't get your mobile space back.So is there any...

Newbie

Hi, probably a well known thing but I could not find it on this community. If you download something to access it offline and delete the download afterwards (e.g. podcasts) or remove the download...

crematedman

Community Legend

571 Views

1 replies

1 likes

  • 571 Views
  • 1 replies
  • 1 likes

Not a valid mobile number

This lunch i registered Spotify Premium 129 and i visited the site it is telling me to go to activate it, when i entered my 11-digit number it said 'not a valid mobile number'. Pls help

Newbie

This lunch i registered Spotify Premium 129 and i visited the site it is telling me to go to activate it, when i entered my 11-digit number it said 'not a valid mobile number'. Pls help

1299 Views

0 replies

0 likes

  • 1299 Views
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Solved!! Holy **bleep**, your user experience practitioners should all be FIRED!

Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist. Many would consider this a 'song-level interaction', a concept that is foreign to the Spotify UXers. You should be able to swipe left on a song in a ...

Newbie

Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist.  Many would consider this a 'song-level interaction', a concept that is foreign to the Spotif...

crematedman

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

My music gets cut off :(

I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply don't understand why there's such issue. I download...

Newbie

I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply ...

juanma_otto

Newbie

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics on Computer

I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any suggestions?

Casual Listener

I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any s...

aly962

Newbie

725 Views

1 replies

0 likes

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  • 1 replies
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No Daily Mixes

Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?

Newbie

Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?

karenshi

Casual Listener

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Singles/mixes by artists

Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the most recent release, the top 5 popular songs, album...

Newbie

Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the ...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Using Discover with music available on my iPod touch

I've been playing imported local music, as in music files synced to my iPod touch thru iTunes, then imported to Spotify in-app. Will I get Discover recommendations by doing so or will I have to listen to Spotify's streaming service in order to get re...

Casual Listener

I've been playing imported local music, as in music files synced to my iPod touch thru iTunes, then imported to Spotify in-app. Will I get Discover recommendations by doing so or will I have to liste...

foxontherails

Casual Listener

401 Views

2 replies

0 likes

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  • 2 replies
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Want Spotify to continue playing after I take a call

I'm using iPhone 6. My spotify app used to pause for calls and then continue to play after I hung up. Now it pauses, but doesn't unpause after calls, I have to go in each time and hit play. Any ideas??

Visitor

I'm using iPhone 6.  My spotify app used to pause for calls and then continue to play after I hung up.     Now it pauses, but doesn't unpause after calls, I have to go in each time a...

412 Views

0 replies

0 likes

  • 412 Views
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Do I need to download music to individual devices to make them available on each device when offline

Hey, If I download my playlists to my computer will they automatically be available on my phone in offline mode? And visa versa? Or do I need to individually download to each device?

Newbie

Hey,    If I download my playlists to my computer will they automatically be available on my phone in offline mode?    And visa versa?    Or do I need to individua...

nick_1190

Casual Listener

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
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Crashes eveytime we log in on iPad and iphone

We have a family plan and as soon as we log in the app immediately crashes.

Newbie

We have a family plan and as soon as we log in the app immediately crashes.   

ebroel

Casual Listener

736 Views

5 replies

1 likes

  • 736 Views
  • 5 replies
  • 1 likes

How do you fix this

I've tried eveything all the toubleshooter aticle said and it doesn't work. Checked setting! And reinstalled it 5 times. Help plz!

Casual Listener

I've tried eveything all the toubleshooter aticle said and it doesn't work. Checked setting! And reinstalled it 5 times. Help plz!

ErickRGuetta

Community Legend

332 Views

1 replies

0 likes

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  • 1 replies
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Removed songs re-download again

Hey guys, I've got a problem. I'm trying to free up space by removing downloaded songs in my library, and all is well, I've freed up several gigabytes, only to find over the next few days it's downloading them all again. Is there an automatic downloa...

Casual Listener

Hey guys,   I've got a problem. I'm trying to free up space by removing downloaded songs in my library, and all is well, I've freed up several gigabytes,  only to find over the next few d...

Joheart

Newbie

473 Views

2 replies

0 likes

  • 473 Views
  • 2 replies
  • 0 likes

One Local File in Playlist won't sync

The song is 'Icehouse' by 'Icehouse' on the album 'Icehouse'. Some facts: 1. The album is not available on Spotify2. All the 'other' songs on the playlist associated with that local album sync (no firewall issues, all the other local files sync just ...

Gig Goer

The song is 'Icehouse' by 'Icehouse' on the album 'Icehouse'.   Some facts:   1. The album is not available on Spotify 2. All the 'other' songs on the playlist associated with that loc...

356 Views

0 replies

0 likes

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  • 0 replies
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Cant view artists App Connect

When using App Connect in a VW Golf I cannot view my library by artists. I can search by song and album where all of my downloaded songs appear but the artists list appears as empty. Can anybody shed any light on why this may be?

Newbie

When using App Connect in a VW Golf I cannot view my library by artists. I can search by song and album where all of my downloaded songs appear but the artists list appears as empty.     ...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
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[Mobile] Apple Watch

I used to be able to switch between songs on the music app on my apple watch before the last update! please bring this back!

Newbie

I used to be able to switch between songs on the music app on my apple watch before the last update! please bring this back!

487 Views

0 replies

2 likes

Mobile
  • 487 Views
  • 0 replies
  • 2 likes

spotify on iphone

spotify on iphone just started to not play songs in order from like every album in existence.it used to do it with no problem but it just changed the other dayit's really getting on my nerves as I like to play a new album in order the first listen an...

Casual Listener

spotify on iphone just started to not play songs in order from like every album in existence. it used to do it with no problem but it just changed the other day it's really getting on my nerves...

urban22r

Casual Listener

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

PUBLIC PLAYLIST AREN'T WORKING!

my public playlists aren't appearing to others! what i might do?

Casual Listener

my public playlists aren't appearing to others! what i might do?

gigi2001sidi

Casual Listener

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes