iOS (iPhone, iPad)

Downloaded albums not available when offline, downloaded playlists are available

When I use the IOS client on an iPhone 6 Plus, often but not always my offline-saved albums are not available when I am offline. Offline-saved Playlists are available. If I launch the Spotify client when I have wifi or data connectivity, and then go ...

Spotify Connect - Unknown person using my account?!

Hi, Hope someone can help! Recently i have noticed a random device on my available devices at the bottom of my spotify app when i am playing music, and it appears that whoever is using this random device can access my account and listen to whatever t...

Spotify Premium not working abroad

I am currently abroad and I just upgraded to spotify premium so I could continue to use my account abroad but I am still getting a message that I can only use spotify for 14 days abroad even after reinstalling the app. How can I fix this without chan...

When using other apps (with no sound) Spotify volume drops until other app closes

This seems to be a problem that is new (to me) on iOS 10. The example I will use is Pokemon Go. I can have Spotify playing and it's a perfect volume, but when I launch Pokemon Go (with all audio disabled within the app) the Spotify volume decreases d...

Song Stops After 7 Seconds

When I use Spotify at my school it stops 7 seconds into the track then refuses to play any other song. I try to log out then back in but once I log in, it says theres an error with my connection. It also says I'm 'offline' if I try to access the Home...

Majority of my downloaded songs are no longer downloaded

I had a lot of full albums downloaded on my iphone 6, and yesterday I logged into spotify, and every single album was reduced to just a couple songs. I tried re-downloading the same albums and I only get the same songs. Sometimes albums only give one...

No seamless playback - automatic crossfade?

When I play opera (example: Mozart's Nozze di Figaro with Solti conducting), there appears to be automatic crossfade between tracks, so that there are dropouts in what should be a seamless rendition.I have checked: my crossfade is set to 0.Is there a...

Notification on iphone

Why don't we get iPhone notifications when someone shares a song with you?

Can't link to facebook

There is an error when I try to connect my facebook account to my Spotify . It opens up the facebook authorization page and I click on ok but nothing happens. When I tried to log off from my Spotify account and log in with my facebook account , it ac...

My Local Files does not sync

Hi, I created, in my desktop Spotify, a playlist and put my local files in there and downloaded. When I try to download in my Ipad nothing happens, no error, but the musics does not download either. In my Android Phone this function work very well.

Logged in with facebook with a friends iPad - Can't logout

Hi! I logged in using facebook on a friends iPad and now everytime he tries to login he goes straight to my account.I tried logout everywhere and even reinstalling the app.Nothing works. Can you help? Thanks in advance

Unable to delete one song in library

The last/first song in my songs library is not budging. It is not giving me the option to even remove it on mobile, only to save, which adds a duplicate of it that I can delete, or to queue it. When I click the X to remove it inmy laptop it doesn't d...

Limited space 5GB ipone--Can Family work for me?

I have a 5GB iphone and my daughter and i have been sharing a spotify account. I only have a modest "mom" playlist of about 20 workout songs but she has albums (she has a bigger phone too). Where we share one account, I see all her music on my app to...

check downloaded music

is there a way to list all downloaded media (album, playlist, ...) in the app?I was wonderung if I could delete some of the downloaded music to free some memory.

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Spotify app crashes after new iOS update

Hello, Spotify crashes immediatly after installing the new os update on my iphone (7). I've removed the app and reinstalled it is still crashing on start us. Anyone have a fix for this? Thanks Udi

MUSIC SKIPS ON IPHONE 6 VIA BLUETOOTH HEADPHONES

Everytime I use my wireless headphones or blue tooth in the car to play music it skips constantly. It is extremely annoying, what can be done about this? I've logged out, and logged back in, changed the streaming (there is no low, only auto, noramal,...

IOS Airplay history

Is it possible te remove old devices that i used to stream with airplay?Some older devices are in my list, but i dont need them anymore. Thx!