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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43972 Views

44 replies

10 likes

  • 43972 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109498 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1671 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302031 Views

62 replies

16 likes

  • 302031 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128001 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

New phone

Hey guys got a new phone cause my old one died, logged in but it's telling me I'm not a premium member when I've paid, and my songs are gone! Pls help?

Visitor

Hey guys got a new phone cause my old one died, logged in but it's telling me I'm not a premium member when I've paid, and my songs are gone! Pls help?

adriank1410

Roadie

420 Views

1 replies

0 likes

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  • 1 replies
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Song change

So I was listening to Shaun Mendez and then suddenly the song changed from that to splitknot or something and then it changed to tiny tim Any ideas and I had my Bluetooth of

Newbie

So I was listening to Shaun Mendez and then suddenly the song changed from that to splitknot or something and then it changed to tiny tim Any ideas and I had my Bluetooth of

adriank1410

Roadie

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Playlist sorting options

For some reason, my Spotify-app has decided to list all the songs in my list "Favorites" starting with the song I added in 2010. Earlier, it listed the songs, having the song I added last appear first. How come this has changed all of a sudden? I hav...

Newbie

For some reason, my Spotify-app has decided to list all the songs in my list "Favorites" starting with the song I added in 2010. Earlier, it listed the songs, having the song I added last appear firs...

deLuXe83

Newbie

523 Views

1 replies

1 likes

  • 523 Views
  • 1 replies
  • 1 likes

Not playing songs from the artist

Used to it would play only the songs on the station or only the songs in the album but now it doesn't do that it plays 1 or 2 songs that you want then ad then artists like lady Gaga or Rihanna or pink just **bleep** like that out of nowhere for 7 or ...

Casual Listener

Used to it would play only the songs on the station or only the songs in the album but now it doesn't do that it plays 1 or 2 songs that you want then ad then artists like lady Gaga or Rihanna or pin...

820 Views

0 replies

0 likes

Help
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Solved!! Using up all of my iPhone memory!!! Help!

I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my phone. What can I do without getting rid of this a...

Casual Listener

I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my...

Kharris75

Casual Listener

1418 Views

4 replies

1 likes

  • 1418 Views
  • 4 replies
  • 1 likes

Solved!! I have a premium account which works on my mac but not on my i phone as im out of the country

Hi, I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK.I have a premium account as I'm often not in the UK and obviously wa...

Casual Listener

Hi,   I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK. I have...

jimwhitt

Casual Listener

685 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Wipe all my music on iPhone/iPad etc

I'm a bit frustrated. I have old music which I downloaded and also downloaded for offline listening from Spotify. Looking to wipe music from iPhone and iPad. how in the world do I wipe out all this music and begin like it's the first time using the s...

Newbie

I'm a bit frustrated.  I have old music which I downloaded and also downloaded for offline listening from Spotify.  Looking to wipe music from iPhone and iPad.   how in the world do ...

crematedman

Community Legend

506 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Possible bug?

I have premium but I want to listen to my workout album and the first song that plays is on the album like normal but every song after that is on a different album how do I fix this problem?

Newbie

I have premium but I want to listen to my workout album and the first song that plays is on the album like normal but every song after that is on a different album how do I fix this problem?

crematedman

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Won't play music over 3/4G IOS 10

in the last few days, I haven't been able to play any music over cellular data. I've had 4G, and have exceptional connection on all other data using apps, but Spotify doesn't connect. It constantly has the 'black connecting' bar at the bottom of my p...

Newbie

in the last few days, I haven't been able to play any music over cellular data. I've had 4G, and have exceptional connection on all other data using apps, but Spotify doesn't connect. It constantly h...

crematedman

Community Legend

588 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Neues Abo in App erkennen

Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?

Newbie

Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?

crematedman

Community Legend

632 Views

1 replies

1 likes

  • 632 Views
  • 1 replies
  • 1 likes

cannot upgrade to premium in the app (iphone 4s ios 9)

Good Afternoon, I tried finding a way to upgrade my account to premium within the spotify app on my phone, and that seems to not be possible anymore. Am I missing something? Please help if you can!

Newbie

Good Afternoon,   I tried finding a way to upgrade my account to premium within the spotify app on my phone, and that seems to not be possible anymore. Am I missing something? Please help if y...

crematedman

Community Legend

414 Views

1 replies

1 likes

  • 414 Views
  • 1 replies
  • 1 likes

Spotify keeps logging off and musics are no longer available offline

HelloI have Spotify premium account and do the log in through my facebook account.Since last month, apparentely for no reason, when I start the Spotify app, it asks me to do the log in again. I do the log in through facebook, and suddenly all my offl...

Newbie

Hello I have Spotify premium account and do the log in through my facebook account. Since last month, apparentely for no reason, when I start the Spotify app, it asks me to do the log in again. I d...

crematedman

Community Legend

430 Views

1 replies

1 likes

  • 430 Views
  • 1 replies
  • 1 likes

Unable to see some of friend's public playlistS

I can see a majority of their playlists, but they just created a few new ones that are public, but they don't show up when I go to their profile. I have tried reinstalling the app but they don't show up in my app on on the desktop version.

Newbie

I can see a majority of their playlists, but they just created a few new ones that are public, but they don't show up when I go to their profile. I have tried reinstalling the app but they don't show...

crematedman

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

download cannot be removed from device

I am using spotify on iOS. When I try to delete an audiobook I have downloaded before it doesent work. I choose the option "remove download" and the toggle button displays the correct setting but in front of every chapter the download symbol is still...

Newbie

I am using spotify on iOS. When I try to delete an audiobook I have downloaded before it doesent work. I choose the option "remove download" and the toggle button displays the correct setting bu...

crematedman

Community Legend

338 Views

1 replies

1 likes

  • 338 Views
  • 1 replies
  • 1 likes

Solved!! Show newest songs first

Hi. I got a public playlist that is highly requested, with the newest music for a specific genre.I need help with the following: When I share my playlist, I want people to see the recently added songs first. For now, they see the first song added to ...

Casual Listener

Hi.   I got a public playlist that is highly requested, with the newest music for a specific genre. I need help with the following: When I share my playlist, I want people to see the recent...

crematedman

Community Legend

2784 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Lyrics

There used to be lyrics available to view on the PC but now you can't. Why did it get taken away? Can it please be brought back!?!? Also users should be allowed to upload lyrics to songs and if they do then they should be able to get a free week of s...

Newbie

There used to be lyrics available to view on the PC but now you can't. Why did it get taken away? Can it please be brought back!?!? Also users should be allowed to upload lyrics to songs and if they ...

Shepw

Regular

2564 Views

2 replies

1 likes

  • 2564 Views
  • 2 replies
  • 1 likes

App keeps pausing music...?

I've noticed an issue with Spotify ever since I updated to iOS 10: for whatever reason, the app will randomly pause playback and (most of the time) cause the screen to instantly darken. It only requires me tapping the screen to bring it back, but I h...

Casual Listener

I've noticed an issue with Spotify ever since I updated to iOS 10: for whatever reason, the app will randomly pause playback and (most of the time) cause the screen to instantly darken. It only requi...

someonerandom

Casual Listener

711 Views

2 replies

1 likes

  • 711 Views
  • 2 replies
  • 1 likes

Spotify Family-ID Apple

If i subscribe Spotify Family, should i have the same Apple ID on all the devices?

Newbie

If i subscribe Spotify Family, should i have the same Apple ID on all the devices?

Hubo

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Solved!! my playlist

Here's what we got from you: Just got a new I phone 7 and when I set up spotify on there, I ended up with some other Teri's playlist instead of mine. Please please please help me recoup mine as I spent hours putting it together.

Newbie

Here's what we got from you: Just got a new I phone 7 and when I set up spotify on there, I ended up with some other Teri's playlist instead of mine. Please please please help me recoup mine as I spe...

Shepw

Regular

767 Views

2 replies

0 likes

  • 767 Views
  • 2 replies
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Not able to sync offline tracks with iPod Nano

I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the main reasons I purchased a Spotify Premium subscript...

Casual Listener

I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the m...

paula25

Newbie

8804 Views

6 replies

6 likes

  • 8804 Views
  • 6 replies
  • 6 likes