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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36345 Views

40 replies

10 likes

  • 36345 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101604 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298484 Views

61 replies

16 likes

  • 298484 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125529 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Show newest songs first

Hi. I got a public playlist that is highly requested, with the newest music for a specific genre.I need help with the following: When I share my playlist, I want people to see the recently added songs first. For now, they see the first song added to ...

Casual Listener

Hi.   I got a public playlist that is highly requested, with the newest music for a specific genre. I need help with the following: When I share my playlist, I want people to see the recent...

crematedman

Community Legend

2728 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Lyrics

There used to be lyrics available to view on the PC but now you can't. Why did it get taken away? Can it please be brought back!?!? Also users should be allowed to upload lyrics to songs and if they do then they should be able to get a free week of s...

Newbie

There used to be lyrics available to view on the PC but now you can't. Why did it get taken away? Can it please be brought back!?!? Also users should be allowed to upload lyrics to songs and if they ...

Shepw

Regular

2542 Views

2 replies

1 likes

  • 2542 Views
  • 2 replies
  • 1 likes

App keeps pausing music...?

I've noticed an issue with Spotify ever since I updated to iOS 10: for whatever reason, the app will randomly pause playback and (most of the time) cause the screen to instantly darken. It only requires me tapping the screen to bring it back, but I h...

Casual Listener

I've noticed an issue with Spotify ever since I updated to iOS 10: for whatever reason, the app will randomly pause playback and (most of the time) cause the screen to instantly darken. It only requi...

someonerandom

Casual Listener

693 Views

2 replies

1 likes

  • 693 Views
  • 2 replies
  • 1 likes

Spotify Family-ID Apple

If i subscribe Spotify Family, should i have the same Apple ID on all the devices?

Newbie

If i subscribe Spotify Family, should i have the same Apple ID on all the devices?

Hubo

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!! my playlist

Here's what we got from you: Just got a new I phone 7 and when I set up spotify on there, I ended up with some other Teri's playlist instead of mine. Please please please help me recoup mine as I spent hours putting it together.

Newbie

Here's what we got from you: Just got a new I phone 7 and when I set up spotify on there, I ended up with some other Teri's playlist instead of mine. Please please please help me recoup mine as I spe...

Shepw

Regular

738 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Not able to sync offline tracks with iPod Nano

I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the main reasons I purchased a Spotify Premium subscript...

Casual Listener

I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the m...

paula25

Newbie

8728 Views

6 replies

6 likes

  • 8728 Views
  • 6 replies
  • 6 likes

upgraded to iOS 10, spotify no longer able to play to Avantree Cara II over bluetooth

No problem prior to upgrading to play spotify over bluetooth to avantree cara II.plays apple music no problem, takes calls no problem.

Newbie

No problem prior to upgrading to play spotify over bluetooth to avantree cara II. plays apple music no problem, takes calls no problem.

tompiqacha

Newbie

652 Views

1 replies

1 likes

  • 652 Views
  • 1 replies
  • 1 likes

IOS 7

Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior.Como faço?

Newbie

Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior. Como faço?

359 Views

0 replies

0 likes

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Solved!! Cannot login on iphone - tried everyhting

Hi there. I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in. Facebook password is correct and I can login successfully on my Mac. I have also uninstalle...

Casual Listener

Hi there.   I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in.    Facebook passwor...

crematedman

Community Legend

602 Views

1 replies

1 likes

  • 602 Views
  • 1 replies
  • 1 likes

Following Bug/ Dead Playlist Bug

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as followed on the "Your Music, Artist list", but when I click on...

Newbie

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as follow...

crematedman

Community Legend

346 Views

1 replies

1 likes

  • 346 Views
  • 1 replies
  • 1 likes

Solved!! Song stuck at 0:01

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to the next song unless I hit next. I have come across ...

Newbie

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to t...

Shepw

Regular

1934 Views

2 replies

0 likes

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  • 2 replies
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Solved!! iPhone app constantly crashes on iOS 10.0.2 - iPhone 5S

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for about a month now. I have tried reinstalling the a...

Regular

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for...

crematedman

Community Legend

4358 Views

3 replies

0 likes

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  • 3 replies
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no notifications at all

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

Newbie

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

296 Views

0 replies

0 likes

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  • 0 likes

Crashes on start

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and takes me back to my home screen. I have tried restart...

Newbie

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and ta...

dinomight

Spotify Star

493 Views

2 replies

0 likes

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  • 2 replies
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Downloading

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

Newbie

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

dinomight

Spotify Star

610 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Songs cutting out mid play

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been happening for several months now. I am Verizon LTE, ...

Visitor

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been h...

HawkShock

Newbie

52881 Views

11 replies

20 likes

  • 52881 Views
  • 11 replies
  • 20 likes

Superuser Contribution Online

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

Casual Listener

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

MaryS

Roadie

595 Views

3 replies

0 likes

  • 595 Views
  • 3 replies
  • 0 likes

Premium

I upgraded to premium last night but still cant play music as it says Im off line

Newbie

I upgraded to premium last night but still cant play music as it says Im off line

kbrooksc

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution DOWNLOADED MUSIC

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

Casual Listener

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

MaryS

Roadie

749 Views

5 replies

0 likes

  • 749 Views
  • 5 replies
  • 0 likes