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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232837 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114435 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2337 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304033 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129722 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Unlock Freeze

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes. iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything new etc. Its just somewhat random.

Music Fan

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes.  iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything ne...

crematedman

Community Legend

536 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Daily Mix Oddities

When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too, and two more indie focused ones. A couple weeks later, two ...

Newbie

When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too...

crematedman

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Solved!! Why I don't enjoy Spotify anymore.

I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinued. I understand why this happened, but I have no ot...

Newbie

I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinue...

crematedman

Community Legend

583 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't see cover art when offline

iOS version: 10.1.1Spotify version: 6.8.0.3786Can't see cover art for any album when offline.Please help.

Casual Listener

iOS version: 10.1.1 Spotify version: 6.8.0.3786 Can't see cover art for any album when offline. Please help.

Swanny

Community Legend

1668 Views

3 replies

0 likes

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  • 3 replies
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Carplay

Hi, What is the latest update on this? I just picked up a new VW with Carplay support. Was looking forward to using Spotify. Instantly had problems. Audio wouldn't play, app locked up. I didn't finally get audio to play but it played too fast. Sounds...

Newbie

Hi,   What is the latest update on this?   I just picked up a new VW with Carplay support. Was looking forward to using Spotify. Instantly had problems. Audio wouldn't play, app locked ...

nype

Casual Listener

825 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Can I pull local files from my iPhone?

I got a new Macbook and forgot to transfer my iTunes library. On my iPhone, I have several songs that I created/edited myself saved as local files. Is there a way I can pull those files from Spotify on my phone and save them to my laptop? I've been s...

Newbie

I got a new Macbook and forgot to transfer my iTunes library. On my iPhone, I have several songs that I created/edited myself saved as local files. Is there a way I can pull those files from Spotify ...

user-removed

Not applicable

430 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution URGENTE

Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!

Newbie

Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!

user-removed

Not applicable

441 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Can't login - Won't go past login/signup page

I recently got the iPhone 7 and cannot even get the login page to pull up on my app (it logged me off since I am on a new device). It won't let me click on either log in/sign up at the bottom. I already tried deleting and reinstalling the app. Help!

Casual Listener

I recently got the iPhone 7 and cannot even get the login page to pull up on my app (it logged me off since I am on a new device). It won't let me click on either log in/sign up at the bottom. I alre...

crematedman

Community Legend

1386 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Background refresh

Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refresh for Spotify, yet it continues to run. I've dele...

Casual Listener

Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refr...

adriank1410

Roadie

2429 Views

3 replies

0 likes

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Previous Iphone versions

I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in your playlist, and then clicked shuffle play again,...

Newbie

I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in ...

Maxim

Spotify Star

411 Views

1 replies

0 likes

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Problem with iTunes payment

Hey, I have the problem that I can't pay for spotify premium via itunes.Maybe one of you could help me with my problem.

Newbie

Hey,   I have the problem that I can't pay for spotify premium via itunes. Maybe one of you could help me with my problem.  

Maxim

Spotify Star

400 Views

1 replies

0 likes

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  • 1 replies
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There are no more friends to show at this time spotify

Hello there, I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I have connected and disconnected the app acouple of times and...

Casual Listener

Hello there,   I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I ...

freetoora

Casual Listener

552 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How do I end my Premium subscription

I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end it asap before it charges again for this month.

Newbie

I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end ...

adriank1410

Roadie

568 Views

1 replies

0 likes

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  • 1 replies
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New phone

Hey guys got a new phone cause my old one died, logged in but it's telling me I'm not a premium member when I've paid, and my songs are gone! Pls help?

Visitor

Hey guys got a new phone cause my old one died, logged in but it's telling me I'm not a premium member when I've paid, and my songs are gone! Pls help?

adriank1410

Roadie

425 Views

1 replies

0 likes

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  • 1 replies
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Song change

So I was listening to Shaun Mendez and then suddenly the song changed from that to splitknot or something and then it changed to tiny tim Any ideas and I had my Bluetooth of

Newbie

So I was listening to Shaun Mendez and then suddenly the song changed from that to splitknot or something and then it changed to tiny tim Any ideas and I had my Bluetooth of

adriank1410

Roadie

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist sorting options

For some reason, my Spotify-app has decided to list all the songs in my list "Favorites" starting with the song I added in 2010. Earlier, it listed the songs, having the song I added last appear first. How come this has changed all of a sudden? I hav...

Newbie

For some reason, my Spotify-app has decided to list all the songs in my list "Favorites" starting with the song I added in 2010. Earlier, it listed the songs, having the song I added last appear firs...

deLuXe83

Newbie

526 Views

1 replies

1 likes

  • 526 Views
  • 1 replies
  • 1 likes

Not playing songs from the artist

Used to it would play only the songs on the station or only the songs in the album but now it doesn't do that it plays 1 or 2 songs that you want then ad then artists like lady Gaga or Rihanna or pink just **bleep** like that out of nowhere for 7 or ...

Casual Listener

Used to it would play only the songs on the station or only the songs in the album but now it doesn't do that it plays 1 or 2 songs that you want then ad then artists like lady Gaga or Rihanna or pin...

823 Views

0 replies

0 likes

Help
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Solved!! Using up all of my iPhone memory!!! Help!

I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my phone. What can I do without getting rid of this a...

Casual Listener

I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my...

Kharris75

Casual Listener

1436 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes