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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43991 Views

44 replies

10 likes

  • 43991 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109510 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302036 Views

62 replies

16 likes

  • 302036 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128004 Views

19 replies

38 likes

  • 128004 Views
  • 19 replies
  • 38 likes

Spotify Rewards Card

I just bought spotify premium gift card and when i entered it, it says not valid but i just bought this today

Newbie

I just bought spotify premium gift card and when i entered it, it says not valid but i just bought this today

Maxim

Spotify Star

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Paid but I'm not premium?

I had premium for a while and really enjoyed it, but then I was in an accident, so I stoped premium... I tried to start it again and it said I couldn't, I checked my bank account and it still charged me for it even tho I'm not on premium... I've trie...

Casual Listener

I had premium for a while and really enjoyed it, but then I was in an accident, so I stoped premium... I tried to start it again and it said I couldn't, I checked my bank account and it still charged...

Maxim

Spotify Star

732 Views

5 replies

0 likes

  • 732 Views
  • 5 replies
  • 0 likes

Spotify stops while the screen is locked and earphones plugged

Hey, I haven't found such topic so far, so I decided to start a new one:Since I started using Spotify on my Iphone 7 I'm facing some problems: - When my earphones are plugged, Spotify stops when I lock the Iphone- Same thing happens when i quit app t...

Newbie

Hey,   I haven't found such topic so far, so I decided to start a new one: Since I started using Spotify on my Iphone 7 I'm facing some problems:   - When my earphones are plugged, Spo...

680 Views

0 replies

1 likes

  • 680 Views
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Spotify bug:When using spotify with Chromecast sometimes the TV displays different song than iPad

I have noticed that when using Spotify with Chromecast the song displayed on the TV is sometimes/often different than the correct track displayed on Spotify on the iPad. It seems like the TV displays a random track from the same album or playlist but...

Newbie

I have noticed that when using Spotify with Chromecast the song displayed on the TV is sometimes/often different than the correct track displayed on Spotify on the iPad. It seems like the TV dis...

jotoboy

Music Fan

1694 Views

4 replies

3 likes

  • 1694 Views
  • 4 replies
  • 3 likes

Solved!! Starred Playlist is not visible on mobile

Hey there, my starred playlist is still available when I use Spotify on my Mac but it's not shown to me when I use the App. I already tried deleting and re-installing the app, but it didn't work. Loging out and back in didn't work either.I've heard o...

Casual Listener

Hey there,   my starred playlist is still available when I use Spotify on my Mac but it's not shown to me when I use the App. I already tried deleting and re-installing the app, but it didn't ...

crematedman

Community Legend

1734 Views

3 replies

1 likes

invisible
starred playlist
  • 1734 Views
  • 3 replies
  • 1 likes

Unlock Freeze

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes. iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything new etc. Its just somewhat random.

Music Fan

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes.  iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything ne...

crematedman

Community Legend

533 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Daily Mix Oddities

When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too, and two more indie focused ones. A couple weeks later, two ...

Newbie

When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too...

crematedman

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Solved!! Why I don't enjoy Spotify anymore.

I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinued. I understand why this happened, but I have no ot...

Newbie

I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinue...

crematedman

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Solved!! Can't see cover art when offline

iOS version: 10.1.1Spotify version: 6.8.0.3786Can't see cover art for any album when offline.Please help.

Casual Listener

iOS version: 10.1.1 Spotify version: 6.8.0.3786 Can't see cover art for any album when offline. Please help.

Swanny

Community Legend

1657 Views

3 replies

0 likes

  • 1657 Views
  • 3 replies
  • 0 likes

Carplay

Hi, What is the latest update on this? I just picked up a new VW with Carplay support. Was looking forward to using Spotify. Instantly had problems. Audio wouldn't play, app locked up. I didn't finally get audio to play but it played too fast. Sounds...

Newbie

Hi,   What is the latest update on this?   I just picked up a new VW with Carplay support. Was looking forward to using Spotify. Instantly had problems. Audio wouldn't play, app locked ...

nype

Casual Listener

818 Views

2 replies

1 likes

  • 818 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can I pull local files from my iPhone?

I got a new Macbook and forgot to transfer my iTunes library. On my iPhone, I have several songs that I created/edited myself saved as local files. Is there a way I can pull those files from Spotify on my phone and save them to my laptop? I've been s...

Newbie

I got a new Macbook and forgot to transfer my iTunes library. On my iPhone, I have several songs that I created/edited myself saved as local files. Is there a way I can pull those files from Spotify ...

user-removed

Not applicable

426 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution URGENTE

Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!

Newbie

Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!

user-removed

Not applicable

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Can't login - Won't go past login/signup page

I recently got the iPhone 7 and cannot even get the login page to pull up on my app (it logged me off since I am on a new device). It won't let me click on either log in/sign up at the bottom. I already tried deleting and reinstalling the app. Help!

Casual Listener

I recently got the iPhone 7 and cannot even get the login page to pull up on my app (it logged me off since I am on a new device). It won't let me click on either log in/sign up at the bottom. I alre...

crematedman

Community Legend

1384 Views

3 replies

0 likes

  • 1384 Views
  • 3 replies
  • 0 likes

Solved!! Background refresh

Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refresh for Spotify, yet it continues to run. I've dele...

Casual Listener

Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refr...

adriank1410

Roadie

2373 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Previous Iphone versions

I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in your playlist, and then clicked shuffle play again,...

Newbie

I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in ...

Maxim

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Problem with iTunes payment

Hey, I have the problem that I can't pay for spotify premium via itunes.Maybe one of you could help me with my problem.

Newbie

Hey,   I have the problem that I can't pay for spotify premium via itunes. Maybe one of you could help me with my problem.  

Maxim

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

There are no more friends to show at this time spotify

Hello there, I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I have connected and disconnected the app acouple of times and...

Casual Listener

Hello there,   I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I ...

freetoora

Casual Listener

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Solved!! How do I end my Premium subscription

I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end it asap before it charges again for this month.

Newbie

I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end ...

adriank1410

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes