Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36788 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102189 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430875 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298904 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refresh for Spotify, yet it continues to run. I've dele...
Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refr...
Roadie
2320 Views
3 replies
0 likes
I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in your playlist, and then clicked shuffle play again,...
I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in ...
Spotify Star
381 Views
1 replies
0 likes
Hey, I have the problem that I can't pay for spotify premium via itunes.Maybe one of you could help me with my problem.
Hey, I have the problem that I can't pay for spotify premium via itunes. Maybe one of you could help me with my problem.
Spotify Star
381 Views
1 replies
0 likes
O app ficou muito ruim sem a opção de reprodução das músicas que nós temos na memória interna do celular
O app ficou muito ruim sem a opção de reprodução das músicas que nós temos na memória interna do celular
366 Views
0 replies
0 likes
Hello there, I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I have connected and disconnected the app acouple of times and...
Hello there, I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I ...
Casual Listener
532 Views
1 replies
0 likes
I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end it asap before it charges again for this month.
I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end ...
Roadie
552 Views
1 replies
0 likes
Hey guys got a new phone cause my old one died, logged in but it's telling me I'm not a premium member when I've paid, and my songs are gone! Pls help?
Hey guys got a new phone cause my old one died, logged in but it's telling me I'm not a premium member when I've paid, and my songs are gone! Pls help?
Roadie
410 Views
1 replies
0 likes
So I was listening to Shaun Mendez and then suddenly the song changed from that to splitknot or something and then it changed to tiny tim Any ideas and I had my Bluetooth of
So I was listening to Shaun Mendez and then suddenly the song changed from that to splitknot or something and then it changed to tiny tim Any ideas and I had my Bluetooth of
Roadie
416 Views
1 replies
0 likes
For some reason, my Spotify-app has decided to list all the songs in my list "Favorites" starting with the song I added in 2010. Earlier, it listed the songs, having the song I added last appear first. How come this has changed all of a sudden? I hav...
For some reason, my Spotify-app has decided to list all the songs in my list "Favorites" starting with the song I added in 2010. Earlier, it listed the songs, having the song I added last appear firs...
Newbie
516 Views
1 replies
1 likes
Used to it would play only the songs on the station or only the songs in the album but now it doesn't do that it plays 1 or 2 songs that you want then ad then artists like lady Gaga or Rihanna or pink just **bleep** like that out of nowhere for 7 or ...
Used to it would play only the songs on the station or only the songs in the album but now it doesn't do that it plays 1 or 2 songs that you want then ad then artists like lady Gaga or Rihanna or pin...
812 Views
0 replies
0 likes
I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my phone. What can I do without getting rid of this a...
I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my...
Casual Listener
1404 Views
4 replies
1 likes
Hi, I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK.I have a premium account as I'm often not in the UK and obviously wa...
Hi, I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK. I have...
Casual Listener
674 Views
2 replies
0 likes
I'm a bit frustrated. I have old music which I downloaded and also downloaded for offline listening from Spotify. Looking to wipe music from iPhone and iPad. how in the world do I wipe out all this music and begin like it's the first time using the s...
I'm a bit frustrated. I have old music which I downloaded and also downloaded for offline listening from Spotify. Looking to wipe music from iPhone and iPad. how in the world do ...
Community Legend
498 Views
1 replies
0 likes
I have premium but I want to listen to my workout album and the first song that plays is on the album like normal but every song after that is on a different album how do I fix this problem?
I have premium but I want to listen to my workout album and the first song that plays is on the album like normal but every song after that is on a different album how do I fix this problem?
Community Legend
326 Views
1 replies
0 likes
in the last few days, I haven't been able to play any music over cellular data. I've had 4G, and have exceptional connection on all other data using apps, but Spotify doesn't connect. It constantly has the 'black connecting' bar at the bottom of my p...
in the last few days, I haven't been able to play any music over cellular data. I've had 4G, and have exceptional connection on all other data using apps, but Spotify doesn't connect. It constantly h...
Community Legend
581 Views
1 replies
0 likes
Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?
Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?
Community Legend
625 Views
1 replies
1 likes
Good Afternoon, I tried finding a way to upgrade my account to premium within the spotify app on my phone, and that seems to not be possible anymore. Am I missing something? Please help if you can!
Good Afternoon, I tried finding a way to upgrade my account to premium within the spotify app on my phone, and that seems to not be possible anymore. Am I missing something? Please help if y...
Community Legend
405 Views
1 replies
1 likes
HelloI have Spotify premium account and do the log in through my facebook account.Since last month, apparentely for no reason, when I start the Spotify app, it asks me to do the log in again. I do the log in through facebook, and suddenly all my offl...
Hello I have Spotify premium account and do the log in through my facebook account. Since last month, apparentely for no reason, when I start the Spotify app, it asks me to do the log in again. I d...
Community Legend
418 Views
1 replies
1 likes
I can see a majority of their playlists, but they just created a few new ones that are public, but they don't show up when I go to their profile. I have tried reinstalling the app but they don't show up in my app on on the desktop version.
I can see a majority of their playlists, but they just created a few new ones that are public, but they don't show up when I go to their profile. I have tried reinstalling the app but they don't show...
Community Legend
497 Views
1 replies
0 likes
