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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238243 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119530 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2735 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305708 Views

62 replies

16 likes

  • 305708 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131007 Views

19 replies

38 likes

  • 131007 Views
  • 19 replies
  • 38 likes

Solved!! Data usage when playing offline

Spotify on my iPhone managed to use 13GB from 1. October to 16. I only play My songs that i have saved offline. Is there a bug with this version?

Casual Listener

Spotify on my iPhone managed to use 13GB from 1. October to 16. I only play My songs that i have saved offline. Is there a bug with this version?

bevobeats

Casual Listener

2760 Views

10 replies

0 likes

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  • 10 replies
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Insane Data Usage on iPhone (iOS)

For the past 6 months or more, my data usage has spiked incredibly on my iphone. I finally was able to track it to the Spotify app. The only playlists I use when not on wi-fi are in offline mode (downloaded). To test this, I reset my stats on my phon...

Casual Listener

For the past 6 months or more, my data usage has spiked incredibly on my iphone. I finally was able to track it to the Spotify app.   The only playlists I use when not on wi-fi are in offline ...

698 Views

0 replies

1 likes

  • 698 Views
  • 0 replies
  • 1 likes

Spotify Connect (Chromecast) not working in Music Control

When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devices). More reports in this theard, but it's already...

Casual Listener

When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devi...

nevox123

Casual Listener

775 Views

2 replies

0 likes

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  • 2 replies
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Solved!! I cancelled Spotify Premium and You Should Too

Currently, my post about Your Music not being available on the Ipad (which I created in April after feature first came out) is the top kudoed post in this board. I am also the most kudoed author here because of this complaint. In all the months since...

Roadie

Currently, my post about Your Music not being available on the Ipad (which I created in April after feature first came out) is the top kudoed post in this board. I am also the most kudoed a...

mhags67

Newbie

7100 Views

33 replies

11 likes

  • 7100 Views
  • 33 replies
  • 11 likes

Browse menu not showing up iPhone 7

We have Spotify premium family memberships.. all other accounts are fine but this one does not have a browse menu, how do I change that? Screenshot below, it only has home, search, and my profile! This is for iPhone 7

Newbie

We have Spotify premium family memberships.. all other accounts are fine but this one does not have a browse menu, how do I change that? Screenshot below, it only has home, search, and my profile! Th...

Maxim

Spotify Star

398 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Bluetooth not recognized since 11/2/16 update

Since the recent update, my bluetooth will not connect to my car (Ford Sync). Prior to update, there was no issue. Everything workd seemlessly. Now, the ONLY way to play Spotify in my car is to plug it in using a USB connection. **bleep**, Spotify......

Newbie

Since the recent update, my bluetooth will not connect to my car (Ford Sync).  Prior to update, there was no issue.  Everything workd seemlessly.  Now, the ONLY way to play Spotify in ...

320 Views

0 replies

0 likes

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iPhone won't sync local files on Spotify - solution

I have experienced this problem a few times with my parent's iPhone. It is frustrating when you don't know the answer, and even when I've searched and tried the community answers. It may help to put local files in their own play list for ease of orga...

Regular

I have experienced this problem a few times with my parent's iPhone.  It is frustrating when you don't know the answer, and even when I've searched and tried the community answers.   It...

milanbeau

Newbie

5095 Views

5 replies

4 likes

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  • 5 replies
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Solved!! playlist on iphone won't change the order that was set on laptop

hello my name is rebecca and i have a problem concerning my playlist on my iphone 5s: I changed the order of a playlist on my laptop (since this isnt possible on the iphone) and updated spotify on the iphone but nothing happened.I tried again, then d...

Casual Listener

hello my name is rebecca and i have a problem concerning my playlist on my iphone 5s: I changed the order of a playlist on my laptop (since this isnt possible on the iphone) and updated spotify on th...

Aldri

Casual Listener

14329 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

SPOTIFY CONNECT DEVICE REMOVE

Hello, i have a huge problem.I am a professional hifi dealer, and on my spotify app is EVERY receiver & every spotify connect enabled speaker i have have sold in my shop, now when i go to my car it sometimes starts to play on one of the speakers from...

Newbie

Hello, i have a huge problem. I am a professional hifi dealer, and on my spotify app is EVERY receiver & every spotify connect enabled speaker i have have sold in my shop, now when i go to my ca...

380 Views

0 replies

0 likes

  • 380 Views
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Cant open link on this device

Using my iphone7, app is up to date and everything. Everytime i go to choose a song through an album or artist it says that it "Can't open link on this device." I don't have the problem when i go through songs or playlists

Newbie

Using my iphone7, app is up to date and everything. Everytime i go to choose a song through an album or artist it says that it "Can't open link on this device." I don't have the problem when i go thr...

431 Views

0 replies

0 likes

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Paying but not getting

I'm paying for premium but it's all of a sudden not working. No manches!

Newbie

I'm paying for premium but it's all of a sudden not working.   No manches!

Catee

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
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Solved!! Up next button gone?!

lol i just want to rearrange the order of the songs i queued as "up next" but the button doesnt show up anymore. this started happening to me on and off after one of the most recent updates, and someone told me it might be because i added songs from ...

Casual Listener

lol i just want to rearrange the order of the songs i queued as "up next" but the button doesnt show up anymore. this started happening to me on and off after one of the most recent updates, and some...

Swanny

Community Legend

12435 Views

7 replies

1 likes

queue
queue list
Up next
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Old Job still using my Spotify Premium account

My boss is a chauvinistic **bleep**, and fired me October 7th 2016 becuase I complained to HR that he was peeing with the bathroom door wide open right next to my office and... Needless to say, the guy is a complete **bleep**, but he and his staff ar...

Newbie

My boss is a chauvinistic **bleep**, and fired me October 7th 2016 becuase I complained to HR that he was peeing with the bathroom door wide open right next to my office and... Needless to say, the g...

Rodrigo

Community Legend

513 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify doesnt have

There is a closer remix by jauz but unfortunately i cant find it and if you dont have it, is there any way it can be added?

Newbie

There is a closer remix by jauz but unfortunately i cant find it and if you dont have it, is there any way it can be added?

Catee

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

[iOS][Your Music] Downloaded Songs still Streaming

All the songs I've downloaded are still streaming. This has made me go over on my data plan. Please fix!

Newbie

All the songs I've downloaded are still streaming. This has made me go over on my data plan. Please fix!

500 Views

0 replies

0 likes

iOS
Your Music
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An advertisment will not play

I keep getting the same exact ad in the spotify app, but the ad will not play. I don't think I have a **bleep**ty connection.I have tried uninstalling the app, restarting my phone, logging out of spotify, all in that particular order and sometimes no...

Newbie

I keep getting the same exact ad in the spotify app, but the ad will not play. I don't think I have a **bleep**ty connection. I have tried uninstalling the app, restarting my phone, logging out of...

lostravens

Newbie

602 Views

2 replies

0 likes

  • 602 Views
  • 2 replies
  • 0 likes

Cannot search on iphone ios10

Hello. I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my iphone it simply says "an error occured, try again." Work...

Newbie

Hello.  I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my...

Maxim

Spotify Star

591 Views

1 replies

0 likes

Account
  • 591 Views
  • 1 replies
  • 0 likes