Premium isn't working on Spotify app

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How do I fix this??

• JoshHumphreys
• Newbie
• I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How...
• 2016-10-17 9:13:03 PM
• 2016-10-17 10:08:27 PM
• benjaminHAHAH
• Casual Listener
• 199 Views
• 1 replies
• 0 likes

iphone won't sync certain songs

Tried reinstall..makeing playlist offline on both computer and phone several times. tried to move song to iphone.

• PokieDie
• Newbie
• Tried reinstall.. makeing playlist offline on both computer and phone several times.  tried to move song to iphone.
• 2016-10-17 1:59:19 PM
• 264 Views
• 0 replies
• 0 likes

Vergeten ! 😞

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen ?

• Freemij
• Newbie
• Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen...
• 2016-10-17 9:57:14 AM
• 2016-10-17 1:06:03 PM
• Hubo
• Community Legend
• 419 Views
• 1 replies
• 0 likes

User friendliness

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very similar feelings. The UI and user friendliness--guy...

• JC_Berger
• Casual Listener
• I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very ...
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• 2016-10-17 8:14:10 AM
• fpino61
• Newbie
• 800 Views
• 1 replies
• 0 likes

Trouble Logging in on iPhone 7

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

• heatherherrmann
• Casual Listener
• I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.
• 2016-10-17 2:21:26 AM
• 395 Views
• 0 replies
• 0 likes

Spotify won't play the playlist I ask it to play

Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my Mac and my Iphone and there is the same problem eit...

• annasrrzn
• Newbie
• Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my ...
• 2016-10-17 2:06:09 AM
• 447 Views
• 0 replies
• 0 likes

Volume in IOS higher in spotify app than shown on headphone volume notification

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on very loud a couple times with my headphones in. It's...

• hamillm
• Newbie
• the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on v...
• 2016-10-16 10:18:16 PM
• 340 Views
• 0 replies
• 0 likes

Downloaded Artists keep deleting without my consent

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). it makes me really sad because I love my music and a...

• Combmatt
• Casual Listener
• This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). i...
• 2016-10-16 9:53:32 PM
• 195 Views
• 0 replies
• 0 likes

Slow sync/download songs ios 9.3.3 Spotify 6.5 help

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

• user-removed
• Visitor
• i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same
• 2016-10-09 1:16:41 AM
• 2016-10-16 9:03:07 PM
• user-removed
• Not applicable
• 457 Views
• 3 replies
• 0 likes

[iOS][Other] iPad app update

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, even online or offline. I have been patient with it...

• taylur
• Newbie
• As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, ...
• 2016-10-16 1:27:18 AM
• 243 Views
• 0 replies
• 0 likes
• iOS
  Other

Cannot play daily mixes from iPhone to firetv stick app

• frroliveira
• Newbie
• 2016-10-13 9:47:58 PM
• 2016-10-15 12:03:31 AM
• Djmart
• Newbie
• 443 Views
• 2 replies
• 0 likes

Payment

Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium accountWhat to do itHow send him email wit Cain off explain

• Arturbilyk11
• Casual Listener
• Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium account What to do it How send him email wit Cain off explain
• 2016-10-15 10:00:06 PM
• 2016-10-15 10:03:06 PM
• Arturbilyk11
• Casual Listener
• 183 Views
• 1 replies
• 0 likes

I can't login

I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!

• Zoehoffpen
• Casual Listener
• I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!
• 2016-10-08 8:40:27 AM
• 2016-10-15 9:10:48 PM
• omarjenner
• Newbie
• 389 Views
• 5 replies
• 0 likes

Won't let me log in

I recently downloaded the IOS 10 for my Apple Devices. After I did that, I went to my Spotify app and it logged me out. So I went and typed in my username and password but it did not work. So I assumed that I forgot my password and I went to change m...

• Viramn123
• Casual Listener
• I recently downloaded the IOS 10 for my Apple Devices. After I did that, I went to my Spotify app and it logged me out. So I went and typed in my username and password but it did not work. So I assum...
• 2016-09-30 4:56:31 AM
• 2016-10-15 7:21:58 PM
• Viramn123
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• 438 Views
• 4 replies
• 0 likes

Elapsed time in a song

How do I make the elapsed time in a song stay constant and not disappear within two seconds??

• Tinarathman
• Casual Listener
• How do I make the elapsed time in a song stay constant and not disappear within two seconds??
• 2015-06-08 6:55:30 PM
• 2016-10-15 7:03:57 PM
• tara426
• Newbie
• 603 Views
• 4 replies
• 1 likes

6.5.0.1665 - no longer works with BMW Connected Drive

Just updated to 6.5.0.1665 on iphone 6s, and now when i connect via usb to my BMW ConnectedDrive, it won't integrate properly. BMW spotify screen is disabled.

• mindcraft
• Casual Listener
• Just updated to 6.5.0.1665 on iphone 6s, and now when i connect via usb to my BMW ConnectedDrive, it won't integrate properly. BMW spotify screen is disabled.
• 2016-10-12 11:52:18 PM
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• mindcraft
• Casual Listener
• 396 Views
• 2 replies
• 0 likes

Spotify Login failed on old Ipod Touch IOS 4.2.1

I have an old Ipod Touch Model MC086BT running IOS 4.2.1... I can easily login on my pc so i know the usr and pwd are ok but the spotify app keep falining the login It is only telling me that i might have changed or misspelled the password Can anyone...

• PeterJT
• Newbie
• I have an old Ipod Touch Model MC086BT running IOS 4.2.1... I can easily login on my pc so i know the usr and pwd are ok but the spotify app keep falining the login 😞 It is only telling me that i m...
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• 2016-10-15 3:29:27 PM
• nava10
• Casual Listener
• 647 Views
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