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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30011 Views

40 replies

9 likes

  • 30011 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94576 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

976 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293654 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123643 Views

19 replies

38 likes

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Superuser Contribution Can I pull local files from my iPhone?

I got a new Macbook and forgot to transfer my iTunes library. On my iPhone, I have several songs that I created/edited myself saved as local files. Is there a way I can pull those files from Spotify on my phone and save them to my laptop? I've been s...

Newbie

I got a new Macbook and forgot to transfer my iTunes library. On my iPhone, I have several songs that I created/edited myself saved as local files. Is there a way I can pull those files from Spotify ...

user-removed

Not applicable

410 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution URGENTE

Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!

Newbie

Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!

user-removed

Not applicable

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Can't login - Won't go past login/signup page

I recently got the iPhone 7 and cannot even get the login page to pull up on my app (it logged me off since I am on a new device). It won't let me click on either log in/sign up at the bottom. I already tried deleting and reinstalling the app. Help!

Casual Listener

I recently got the iPhone 7 and cannot even get the login page to pull up on my app (it logged me off since I am on a new device). It won't let me click on either log in/sign up at the bottom. I alre...

crematedman

Community Legend

1336 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Background refresh

Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refresh for Spotify, yet it continues to run. I've dele...

Casual Listener

Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refr...

adriank1410

Roadie

2207 Views

3 replies

0 likes

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  • 3 replies
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Previous Iphone versions

I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in your playlist, and then clicked shuffle play again,...

Newbie

I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in ...

Maxim

Spotify Star

348 Views

1 replies

0 likes

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  • 1 replies
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Problem with iTunes payment

Hey, I have the problem that I can't pay for spotify premium via itunes.Maybe one of you could help me with my problem.

Newbie

Hey,   I have the problem that I can't pay for spotify premium via itunes. Maybe one of you could help me with my problem.  

Maxim

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

There are no more friends to show at this time spotify

Hello there, I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I have connected and disconnected the app acouple of times and...

Casual Listener

Hello there,   I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I ...

freetoora

Casual Listener

522 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How do I end my Premium subscription

I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end it asap before it charges again for this month.

Newbie

I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end ...

adriank1410

Roadie

535 Views

1 replies

0 likes

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  • 1 replies
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New phone

Hey guys got a new phone cause my old one died, logged in but it's telling me I'm not a premium member when I've paid, and my songs are gone! Pls help?

Visitor

Hey guys got a new phone cause my old one died, logged in but it's telling me I'm not a premium member when I've paid, and my songs are gone! Pls help?

adriank1410

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Song change

So I was listening to Shaun Mendez and then suddenly the song changed from that to splitknot or something and then it changed to tiny tim Any ideas and I had my Bluetooth of

Newbie

So I was listening to Shaun Mendez and then suddenly the song changed from that to splitknot or something and then it changed to tiny tim Any ideas and I had my Bluetooth of

adriank1410

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Playlist sorting options

For some reason, my Spotify-app has decided to list all the songs in my list "Favorites" starting with the song I added in 2010. Earlier, it listed the songs, having the song I added last appear first. How come this has changed all of a sudden? I hav...

Newbie

For some reason, my Spotify-app has decided to list all the songs in my list "Favorites" starting with the song I added in 2010. Earlier, it listed the songs, having the song I added last appear firs...

deLuXe83

Newbie

497 Views

1 replies

1 likes

  • 497 Views
  • 1 replies
  • 1 likes

Not playing songs from the artist

Used to it would play only the songs on the station or only the songs in the album but now it doesn't do that it plays 1 or 2 songs that you want then ad then artists like lady Gaga or Rihanna or pink just **bleep** like that out of nowhere for 7 or ...

Casual Listener

Used to it would play only the songs on the station or only the songs in the album but now it doesn't do that it plays 1 or 2 songs that you want then ad then artists like lady Gaga or Rihanna or pin...

803 Views

0 replies

0 likes

Help
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Solved!! Using up all of my iPhone memory!!! Help!

I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my phone. What can I do without getting rid of this a...

Casual Listener

I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my...

Kharris75

Casual Listener

1381 Views

4 replies

1 likes

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  • 4 replies
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Solved!! I have a premium account which works on my mac but not on my i phone as im out of the country

Hi, I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK.I have a premium account as I'm often not in the UK and obviously wa...

Casual Listener

Hi,   I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK. I have...

jimwhitt

Casual Listener

651 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Wipe all my music on iPhone/iPad etc

I'm a bit frustrated. I have old music which I downloaded and also downloaded for offline listening from Spotify. Looking to wipe music from iPhone and iPad. how in the world do I wipe out all this music and begin like it's the first time using the s...

Newbie

I'm a bit frustrated.  I have old music which I downloaded and also downloaded for offline listening from Spotify.  Looking to wipe music from iPhone and iPad.   how in the world do ...

crematedman

Community Legend

484 Views

1 replies

0 likes

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  • 1 replies
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Possible bug?

I have premium but I want to listen to my workout album and the first song that plays is on the album like normal but every song after that is on a different album how do I fix this problem?

Newbie

I have premium but I want to listen to my workout album and the first song that plays is on the album like normal but every song after that is on a different album how do I fix this problem?

crematedman

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Won't play music over 3/4G IOS 10

in the last few days, I haven't been able to play any music over cellular data. I've had 4G, and have exceptional connection on all other data using apps, but Spotify doesn't connect. It constantly has the 'black connecting' bar at the bottom of my p...

Newbie

in the last few days, I haven't been able to play any music over cellular data. I've had 4G, and have exceptional connection on all other data using apps, but Spotify doesn't connect. It constantly h...

crematedman

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Solved!! Neues Abo in App erkennen

Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?

Newbie

Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?

crematedman

Community Legend

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes