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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 83216 Views
  • 19 replies
  • 37 likes
  • 83216 Views
  • 19 replies
  • 37 likes

Cant use two different accounts simultaneously at home.

When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?

  • Newbie
  • When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?
  • 437 Views
  • 0 replies
  • 0 likes
  • 437 Views
  • 0 replies
  • 0 likes

Can't turn of shuffle

I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.

  • Casual Listener
  • I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.
  • Distressed
  • Casual Listener
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some offline tracks won't play

I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them:Some albums or tracks that I have downloaded (I have premium) and should be able to play offline do not play when I...

  • Newbie
  • I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them: Some albums or tracks that I have downloaded (I have premium...
  • user-removed
  • Not applicable
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not downloaded?

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't listen to anything unless I turn my data on (which...

  • Newbie
  • All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't...
  • user-removed
  • Not applicable
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist stopped

I was listening to a playlist on spotify. The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone". There was a green button that said "continue" and another line of text saying use a...

  • Newbie
  • I was listening to a playlist on spotify.  The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone".  There was a green bu...
  • user-removed
  • Not applicable
  • 520 Views
  • 1 replies
  • 0 likes
  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Won't sync to iPone

I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files from my phone. I followed the directions to sync th...

  • Newbie
  • I have local files downloaded onto my computer that are on a playlist I can access on my iPhone and computer. I even have the playlist downloaded on my phone. However, I can not play the local files&...
  • user-removed
  • Not applicable
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium

I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in

  • Newbie
  • I updated my premium subscription and it said it will resume on 10/26 which was yesterday but when I logged back in to the app it said it's still paused no matter how many times I log back in
  • user-removed
  • Not applicable
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Solved!! Songteksten

ik draai Spotify op mijn iPad air. versie 4.6.0.1466Wat ontbreekt is de knop songteksten, naast de voortgangsbalk.Hoe kan ik die geïnstalleerd of geactiveerd krijgen. Goet Lampju

  • Casual Listener
  • ik draai Spotify op mijn iPad air. versie 4.6.0.1466 Wat ontbreekt is de knop songteksten, naast de voortgangsbalk. Hoe kan ik die geïnstalleerd of geactiveerd krijgen.       Goe...
  • OmaShandy
  • Regular
  • 1885 Views
  • 11 replies
  • 0 likes
  • 1885 Views
  • 11 replies
  • 0 likes

Songs stopping towards end.

I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 seconds remaining. It does it EVERY song. It works fi...

  • Newbie
  • I have an iPhone 7. I've had no problems the past few weeks but starting a few days ago if I plug my phone in to a speaker systems to play my playlist it'll stop around the end of a song, about 10 se...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Local files

I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't have this problem on my computer. Is there a way t...

  • Music Fan
  • I added a few local files from my spotify to my playlist (Shake It Off and Blank Space by Taylor Swift) and when I try to play them on my iPad it just plays a cover by "We Love Taylor Swift". I don't...
  • 307 Views
  • 0 replies
  • 1 likes
  • 307 Views
  • 0 replies
  • 1 likes

Superuser Contribution Random Devices connected, Music keeps Jumping

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well as changed my password, deleted the app and redownl...

  • Newbie
  • My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well ...
  • MaryS
  • Roadie
  • 864 Views
  • 1 replies
  • 0 likes
  • 864 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in

HiI am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.

  • Newbie
  • Hi I am not able to log in to Spotify on my IPhone from the app...only from google or safari...any suggestions? I've reset password several times, etc.
  • MaryS
  • Roadie
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution am i allowed to buy premium with itunes money...

i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....

  • Casual Listener
  • i was able to do this earlier this year but now i have no clue what to do now.... please tell me that i can buy premium with my itunes money.....
  • MaryS
  • Roadie
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Eliminate app's cache

I understand the app is dynamic and will delete metadata from itself when the iOS device is running low on memory, but that seems to work just if you need more memory for Spotify. If I need more space in my iOS device for other apps, can I just clear...

  • Newbie
  • I understand the app is dynamic and will delete metadata from itself when the iOS device is running low on memory, but that seems to work just if you need more memory for Spotify.    If...
  • mirecek_parecek
  • Regular
  • 2049 Views
  • 2 replies
  • 0 likes
  • 2049 Views
  • 2 replies
  • 0 likes

Soundhoud Connect to Spotify really doesn't work as advertised

I am not sure this was really tested because it doesn't work worth a darn. On my iPhone 5S nothing works as shown on the pages to connect Soundhound with Spotify.

  • Newbie
  • I am not sure this was really tested because it doesn't work worth a darn.   On my iPhone 5S nothing works as shown on the pages to connect Soundhound with Spotify.  
  • 425 Views
  • 0 replies
  • 0 likes
  • 425 Views
  • 0 replies
  • 0 likes

Crashing Problem with app

I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. That does work at first but after a week or two it will sta...

  • Regular
  • I've had this problem for a few months. I'll be listening to a few songs and then all of a sudden the app will stop playing and crash. I've deleteted it and redownloaded it a bunch of times. Tha...
  • ElectricTwanger
  • Regular
  • 405 Views
  • 2 replies
  • 0 likes
  • 405 Views
  • 2 replies
  • 0 likes

I can log in on my computer but not on my phone.....?????!!!!

Hello I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free.But now my account shut down on my phone cause i can only use it for 14 days in a differen...

  • Casual Listener
  • Hello   I started my spotify account in australia an i had premium, now i'm back in The Netherlands but i wanted to save money by putting my account back to free. But now my account shut down...
  • skiljetecken
  • Music Fan
  • 363 Views
  • 1 replies
  • 1 likes
  • 363 Views
  • 1 replies
  • 1 likes

Cannot control Spotify Connect from iOS 10 control center

The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) change volume or skip a track. Please advise how to avoi...

  • Newbie
  • The music Spotify is playing via Spotify Connect is not visible in the new iOS 10 music control center. This makes it necessary to unlock the phone and start the app every time to (for example) ...
  • 327 Views
  • 0 replies
  • 4 likes
  • 327 Views
  • 0 replies
  • 4 likes