Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232852 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114473 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443276 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304041 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My boss is a chauvinistic **bleep**, and fired me October 7th 2016 becuase I complained to HR that he was peeing with the bathroom door wide open right next to my office and... Needless to say, the guy is a complete **bleep**, but he and his staff ar...
My boss is a chauvinistic **bleep**, and fired me October 7th 2016 becuase I complained to HR that he was peeing with the bathroom door wide open right next to my office and... Needless to say, the g...
Community Legend
508 Views
1 replies
0 likes
There is a closer remix by jauz but unfortunately i cant find it and if you dont have it, is there any way it can be added?
There is a closer remix by jauz but unfortunately i cant find it and if you dont have it, is there any way it can be added?
Community Legend
375 Views
1 replies
0 likes
All the songs I've downloaded are still streaming. This has made me go over on my data plan. Please fix!
All the songs I've downloaded are still streaming. This has made me go over on my data plan. Please fix!
497 Views
0 replies
0 likes
I keep getting the same exact ad in the spotify app, but the ad will not play. I don't think I have a **bleep**ty connection.I have tried uninstalling the app, restarting my phone, logging out of spotify, all in that particular order and sometimes no...
I keep getting the same exact ad in the spotify app, but the ad will not play. I don't think I have a **bleep**ty connection. I have tried uninstalling the app, restarting my phone, logging out of...
Newbie
594 Views
2 replies
0 likes
Hello. I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my iphone it simply says "an error occured, try again." Work...
Hello. I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my...
Spotify Star
583 Views
1 replies
0 likes
Have been trying to connect to spotify and listen to music. I'm connected to my wifi at home and I'm unable to connect to spotify. My internet works fine and I'm able to surf the web, watch youtube videos, etc. I'm also having issues trying to load s...
Have been trying to connect to spotify and listen to music. I'm connected to my wifi at home and I'm unable to connect to spotify. My internet works fine and I'm able to surf the web, watch youtube v...
Spotify Star
413 Views
1 replies
0 likes
After changing account instead of (Home Browse Search Radio Library) I have now only (Home Search Account) buttons.
After changing account instead of (Home Browse Search Radio Library) I have now only (Home Search Account) buttons.
Community Legend
1772 Views
1 replies
0 likes
As of today (November 3, 2016) the Spotify app on my IPhone 6 keeps force closing and won't let me play music. I have tried just about everything but nothing seems to be working. Do I need to update my phone to IOS 10.11 or is there something else I ...
As of today (November 3, 2016) the Spotify app on my IPhone 6 keeps force closing and won't let me play music. I have tried just about everything but nothing seems to be working. ...
Community Legend
901 Views
5 replies
0 likes
I'm on the premium trial and I'm really satisfied, except for this bug that on iOS sometimes spotify randomly stops playing. Any known fix?
I'm on the premium trial and I'm really satisfied, except for this bug that on iOS sometimes spotify randomly stops playing. Any known fix?
Community Legend
50186 Views
3 replies
1 likes
Everytime I'm at school in the library trying to listen to some music, the songs are greyed out because I didn't download them even though I've downloaded these songs many times. I go home to my computer and launch spotify, then I download the songs ...
Everytime I'm at school in the library trying to listen to some music, the songs are greyed out because I didn't download them even though I've downloaded these songs many times. I go home to my comp...
Community Legend
1023 Views
5 replies
0 likes
Bonsoir Spotify j'aime cette application mais S'il vous plait je n'est pas de carte bancaire encore moins les moyens de me payer un abonnement tous les moi puis-je avoir UN compte premium gratuit?? Merci début votre compréhension
Bonsoir Spotify j'aime cette application mais S'il vous plait je n'est pas de carte bancaire encore moins les moyens de me payer un abonnement tous les moi puis-je avoir UN compte premium gratuit?? M...
Community Legend
422 Views
1 replies
0 likes
Over the past year I've been following Spotify playlists and kept the 'Download songs' switch on. How do I delete all the songs it has saved that are now off the playlist and hard to find now that they are? It's taking up a lot of storage space on my...
Over the past year I've been following Spotify playlists and kept the 'Download songs' switch on. How do I delete all the songs it has saved that are now off the playlist and hard to find now that th...
Community Legend
736 Views
1 replies
0 likes
HiLately I have troubles when want do go up or down with the volume on my Denon client through iOS app Spotify. When I click device button at the bottom of the screen sound switch to phone speaker and stops
Hi Lately I have troubles when want do go up or down with the volume on my Denon client through iOS app Spotify. When I click device button at the bottom of the screen sound switch to phone speaker ...
591 Views
0 replies
0 likes
all of my songs suddenly disappeared the other day. i have tried reloading the app a few times and also reconnecting to wifi. the songs are all still missing.please help!
all of my songs suddenly disappeared the other day. i have tried reloading the app a few times and also reconnecting to wifi. the songs are all still missing. please help!
Regular
439 Views
1 replies
0 likes
Hi, I have a facebook account associated with spotify and an email-associated one. I got a new phone so I had to reload spotify on my phone and everytime I log in to my phone with my email, it loads the details from my facebook one! My playlists, son...
Hi, I have a facebook account associated with spotify and an email-associated one. I got a new phone so I had to reload spotify on my phone and everytime I log in to my phone with my email, ...
Casual Listener
557 Views
2 replies
0 likes
i cant upgrade to spotify premuim on my iphone. there's a message which says that i can't make in app purchases in my region.
i cant upgrade to spotify premuim on my iphone. there's a message which says that i can't make in app purchases in my region.
Casual Listener
14108 Views
13 replies
0 likes
I don't understand: until wednesday (october, 5th) I had 4 fabulous daily mixes in my library, starting from yesterday there's only 2 of them. I hope it's a bug that will be fixed, because I'm enjoying mixes very much and I liked the other two (the t...
I don't understand: until wednesday (october, 5th) I had 4 fabulous daily mixes in my library, starting from yesterday there's only 2 of them. I hope it's a bug that will be fixed, because I'm enjoyi...
Newbie
1886 Views
3 replies
0 likes
All the musics lists on Spotify are in grey.. can click the music however it would not let me play the song at all. Tried delete the app and reinstall it, tried register a new account, but still no luck. Need some help here please..Thanks in advance
All the musics lists on Spotify are in grey.. can click the music however it would not let me play the song at all. Tried delete the app and reinstall it, tried register a new account, but still no l...
Community Legend
697 Views
4 replies
0 likes
Comprei o premium por boleto e o pagamento foi cofirmado dia 08/11, já é dia 12/11 e até agora o aplicativo ainda está contando como conta free, já sai e entrei na conta e já reinstalei o aplicativo, até agora nada
Comprei o premium por boleto e o pagamento foi cofirmado dia 08/11, já é dia 12/11 e até agora o aplicativo ainda está contando como conta free, já sai e entrei na conta e já reinstalei o aplicativo,...
265 Views
0 replies
0 likes
Can I synced those downloaded songs from Spotify Dekstop to my iPhone without requiring me to download on iPhone using WiFi or cellular?
Can I synced those downloaded songs from Spotify Dekstop to my iPhone without requiring me to download on iPhone using WiFi or cellular?
Not applicable
353 Views
1 replies
0 likes
