Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 403120 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?
Newbie
I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?
dinomight
Spotify Star
519 Views
3 replies
0 likes
I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been happening for several months now. I am Verizon LTE, ...
Visitor
I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been h...
HawkShock
Newbie
52641 Views
11 replies
20 likes
I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?
Casual Listener
I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?
MaryS
Roadie
536 Views
3 replies
0 likes
I upgraded to premium last night but still cant play music as it says Im off line
Newbie
I upgraded to premium last night but still cant play music as it says Im off line
kbrooksc
Community Legend
280 Views
1 replies
0 likes
if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?
Casual Listener
if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?
MaryS
Roadie
633 Views
5 replies
0 likes
Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on my laptop) are greyed out on my IPhone. I had the s...
Casual Listener
Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on ...
MaryS
Roadie
648 Views
3 replies
0 likes
I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?
Newbie
I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?
BaldurPan
Newbie
455 Views
1 replies
1 likes
Hi all,I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my friends whitout problem. Many thanks.
Newbie
Hi all, I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my fr...
318 Views
0 replies
0 likes
Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine.But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working
Newbie
Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine. But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working
Maxim
Spotify Star
1017 Views
5 replies
0 likes
I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it?
Newbie
I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it? ...
robske_110
Regular
904 Views
4 replies
0 likes
I just download 1000 song's.So fast has reached the maximum?
Casual Listener
I just download 1000 song's. So fast has reached the maximum?
neillui1924
Casual Listener
518 Views
3 replies
0 likes
After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs again because it is slow like **bleep** and downloadin...
Newbie
After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs aga...
MarShawnna26
Regular
565 Views
1 replies
1 likes
After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists" (which doesn't show how many artists I have saved, it d...
Casual Listener
After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists...
woetersnoeter
Regular
1074 Views
5 replies
1 likes
Dear sportify i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app karen
Regular
Dear sportify i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app karen
Maxim
Spotify Star
1324 Views
18 replies
0 likes
Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls!!! I don't ven like that song!!!
Newbie
Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls...
362 Views
0 replies
0 likes
As a regular VoiceOver user, I notice that Spotify makes no effort to test their app for accessibility. There are tons of unlabled buttons, poor navigation issues, navigation gets stuck in various places. This shows that overall Spotify doesnot care ...
Casual Listener
As a regular VoiceOver user, I notice that Spotify makes no effort to test their app for accessibility. There are tons of unlabled buttons, poor navigation issues, navigation gets stuck in various pl...
431 Views
0 replies
0 likes
Hi, funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation? Greetings (ipod 5G with Spotify 5.5.1 and iOS 9.3.1 Location: Germany)
Newbie
Hi, funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation? Greetings (ipod 5G with Spotify ...
user-removed
Not applicable
1027 Views
2 replies
0 likes
Version 6.8.0IOS 10.1.1Issue : After updating Spotify, the app freezes after the first screen prompting you to log on or sign up.Steps taken to fix include: deleting and redownloading, resetting iPhone and than redownloading as well as redownloading ...
Newbie
Version 6.8.0 IOS 10.1.1 Issue : After updating Spotify, the app freezes after the first screen prompting you to log on or sign up. Steps taken to fix include: deleting and redownloading, resettin...
419 Views
0 replies
0 likes
I have ability to work from steering wheel or touch screen both pandora and iMusic from from iPhone 6s Plus. However, I must work Spotify from iPhone. I use usb connection. Prefer to work Spotify in vehicle from steering wheel or touch screen. Thank ...
Newbie
I have ability to work from steering wheel or touch screen both pandora and iMusic from from iPhone 6s Plus. However, I must work Spotify from iPhone. I use usb connection. Prefer to work...
295 Views
0 replies
0 likes
Hello. Currently, I work on integration of Spotify into our app and I want to let users to open artist/album/track in Spotify app (if it is installed). I used to do that by opening url in this format: "spotify://{uri_retured_from_web_api}" and everyt...
Newbie
Hello. Currently, I work on integration of Spotify into our app and I want to let users to open artist/album/track in Spotify app (if it is installed). I used to do that by opening url in this f...
604 Views
0 replies
0 likes