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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136173 Views
  • 503 replies
  • 108 likes
  • 136173 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94194 Views
  • 19 replies
  • 38 likes
  • 94194 Views
  • 19 replies
  • 38 likes

Too many clicks needed to share by email (iPhone 6)

I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to:1. Press "..." icon2. Scrool down (why all the options are not immediately on the screen? they fit!)3. Click "Share"4. Click "Send to..."5. Click "Email" o...

  • Newbie
  • I'm playing song in the latest version of Spotify on iPhone 6 (latest iOS). To share I need to: 1. Press "..." icon 2. Scrool down (why all the options are not immediately on the screen? they fit!)...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Old View on iOS APP

Hi, i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user view. how can i change the view of my premium account to the modern view...

  • Newbie
  • Hi,    i have the problem that when i am login with my premium account to my ios app i have the old user view. when im login with an other test account i have the newer modern user v...
  • wckwan
  • Newbie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Akku problem

Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt. Habe das neue Update von Spotify auch schon drauf...

  • Visitor
  • Seid Ios 10.1 aber auch iOS 10.1.1 rast mein Akku ganz schnell abwärts, wenn ich Spotify öffne. Wenn ich 10 Minuten Musik höre, Sind 30 % meines Akkus weg. Dieses Problem findet nur bei Spotify statt...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

no Browser

hi why i don't have Browsr in my app after i got premium account?

  • Newbie
  • hi why i don't have Browsr in my app after i got premium account?
  • Official_asian
  • Newbie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Customer support

Where and how do I contact customer supprt? 

  • Newbie
  • Where and how do I contact customer supprt? 
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Artist page empty after offline filter

Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app...How can i revert the situation after i have applyed the offline filter?

  • Newbie
  • Every time i go on Artist list and i apply the offline filter the Artist page goes blank and to reset it i need to delede and re-install the app... How can i revert the situation after i have applye...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Not saving after downloads

Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated

  • Casual Listener
  • Help. I've been downloading tunes. Green arrow says downloaded. But when I go to listen offline. Nothing there. I've deleted my app a few times and still nothing. Help!!!! iPhone 6 Plus updated
  • Pristine
  • Casual Listener
  • 340 Views
  • 4 replies
  • 0 likes
  • 340 Views
  • 4 replies
  • 0 likes

Premium Not Working on iPhone

I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not recognize me as a premium user and all my songs/pla...

  • Newbie
  • I have a Spotify Premium account. I use Spotify on both my Mac desktop computer and my iPhone 6. Two weeks ago, when I opened the app on my phone it asked me to sign in. Once I signed in, it did not ...
  • amedra99
  • Newbie
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Cant access local files on iPhone?

One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads of data going on YouTube to listen to the songs desp...

  • Newbie
  • One of my favourite albums isnt technically an album, its a mixtape, and for some reason that means the band hasn't put it on Spotify? I'm not exactly sure why, but anyway, I ended up wasting loads o...
  • Finchey
  • Regular
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Playlist sorting options

Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?

  • Newbie
  • Me cambie de iphone y no encuentro las playlists ni la musica que tenia guardada antes.. que hago?
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Recover deleted playlists

Hi, can I recover deleted playlists that I deleted almost 2 years ago? How?

  • Casual Listener
  • Hi, can I recover deleted playlists that I deleted almost 2 years ago? How?
  • tomasrex
  • Roadie
  • 406 Views
  • 3 replies
  • 0 likes
  • 406 Views
  • 3 replies
  • 0 likes

Off line device

Hello, I am a premium client. I can not ear off line. It is said I have no device off line. What do I have to do? At my tools doesn't appear the function off line.....

  • Casual Listener
  • Hello, I am a premium client. I can not ear off line. It is said I have no device off line. What do I have to do?  At my tools doesn't appear the function off line.....
  • Evelynpisabarro
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Change of free to premium.

Hello. I buy and pay the premium but i can not change from free to premium.

  • Newbie
  • Hello. I buy and pay the premium but i can not change from free to premium.
  • Maxim
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not letting me choose my correct Facebook profile to log in

Hi!I just bought a new iPhone today and copied my old data to the new one through iCloud. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course asked me to log in. When I logged in with Facebook, it co...

  • Casual Listener
  • Hi! I just bought a new iPhone today and copied my old data to the new one through iCloud. All my apps were automatically installed on my new phone. When I started the Spotify app, it of course aske...
  • MaryS
  • Roadie
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

IPhone 7 connect to car via lightning cable

IPhone 7 connect to car ( Honda Insight) via lightning cable. I able to see th Spotify is playing the song. However, the car display screen is showing iPod player. Please kindly assists. Thanks

  • Casual Listener
  • IPhone 7 connect to car ( Honda Insight) via lightning cable. I able to see th Spotify is playing the song. However, the car display screen is showing iPod player. Please kindly assists. Thanks
  • GanVC
  • Casual Listener
  • 1568 Views
  • 2 replies
  • 0 likes
  • 1568 Views
  • 2 replies
  • 0 likes

Superuser Contribution All my saved artists and albums have disappeared?!

I've recently accessed the app on my iPhone and whilst my playlists all still appear, all of the music that i have saved over he years in artists and albums are not there except 3 albums. Help! How can I get this back? I've tried restarting the app a...

  • Casual Listener
  • I've recently accessed the app on my iPhone and whilst my playlists all still appear, all of the music that i have saved over he years in artists and albums are not there except 3 albums. Help! How c...
  • MaryS
  • Roadie
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Daily mix still not here. iOS iPhone or iPad

Daily mix still not showing up in my iOS applications. It's Thursday 7 PM Eastern time, I have done all updates, rebooted, everything you can think of. Very excited and have been waiting for this feature., Can someone please help? Is this still being...

  • Regular
  • Daily mix still not showing up in my iOS applications. It's Thursday 7 PM Eastern time, I have done all updates, rebooted, everything you can think of. Very excited and have been waiting for this fea...
  • DML71
  • Gig Goer
  • 1188 Views
  • 14 replies
  • 0 likes
  • 1188 Views
  • 14 replies
  • 0 likes

Spotify uses mobile data even when disabled in root settings iPhone

After a recent update I found out that spotify is using mobile data without my permission. I have disabled the mobile data usage of spotify in the root settings of my iPhone, yet it still seems to "go online" when I don't have access to wifi. Before ...

  • Newbie
  • After a recent update I found out that spotify is using mobile data without my permission. I have disabled the mobile data usage of spotify in the root settings of my iPhone, yet it still seems to "g...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

Saved music doesn't show up until Relog

Ever since I updated to the last version it won't load my "saved songs" until I log out of my facebook account and then log back in.Having to log in and out every time I open the app is very annoying, does someone have the same issue/clues how to fix...

  • Newbie
  • Ever since I updated to the last version it won't load my "saved songs" until I log out of my facebook account and then log back in. Having to log in and out every time I open the app is very annoyi...
  • 372 Views
  • 0 replies
  • 0 likes
  • 372 Views
  • 0 replies
  • 0 likes