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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62396 Views
  • 16 replies
  • 37 likes
  • 62396 Views
  • 16 replies
  • 37 likes

Superuser Contribution Offline music not playing

I have downloaded multiple albums offline but they won't play offline and I don't know why, please help

  • Casual Listener
  • I have downloaded multiple albums offline but they won't play offline and I don't know why, please help
  • Sophia
  • Roadie
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Continually kicked out of Spotify on iPad2

For months now, I keep getting kicked out of Spotify on my iPad2 after a period of time (sometimes 15-20 minutes, sometimes less). Didn't use to have this issue: I've updated to the most recent operating system and the most recent Spotify update, but...

  • Casual Listener
  • For months now, I keep getting kicked out of Spotify on my iPad2 after a period of time (sometimes 15-20 minutes, sometimes less).  Didn't use to have this issue: I've updated to the most recent...
  • Spaceboy88
  • Roadie
  • 337 Views
  • 3 replies
  • 0 likes
  • 337 Views
  • 3 replies
  • 0 likes

Connection issues

Works on laptop, experiencing probs with my iPhone 6s. Everything was fine yesterday, this morn in my car and at work not so much. I attached a pic of the error message. Tried logging out/in, also deleted the app and reinstalled...nothing is working....

  • Newbie
  • Works on laptop, experiencing probs with my iPhone 6s. Everything was fine yesterday, this morn in my car and at work not so much. I attached a pic of the error message. Tried logging out/in, also de...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

all my music that i saved gone!!

so i basically just opened the app on my iphone to listen to ALL the music I saved and i go to my music and all it says is "your favourite songs will appear". this all happened only on my mobile device. i went to my laptop and all my music was fine o...

  • Newbie
  • so i basically just opened the app on my iphone to listen to ALL the music I saved and i go to my music and all it says is "your favourite songs will appear". this all happened only on my mobile devi...
  • ht819911
  • Newbie
  • 3569 Views
  • 6 replies
  • 1 likes
  • 3569 Views
  • 6 replies
  • 1 likes

Available songs not appearing in searches

I've recently updated to Premium and found that certain songs which are available on the Spotify library just aren't showing up in my searches.I've reinstalled the software since upgrading, but that hasn't fixed anything.Gucci Mane - Lemonade is one ...

  • Newbie
  • I've recently updated to Premium and found that certain songs which are available on the Spotify library just aren't showing up in my searches. I've reinstalled the software since upgrading, but tha...
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

Spotify will not sync

I'm pretty sure I'm doing things right, but everytime I go to put music on this ipod for my playlist at work nothing happens, yet everything syncs just fine for my android device. Any ideas as to whats going on? Everything is upto date and Im followi...

  • Newbie
  • I'm pretty sure I'm doing things right, but everytime I go to put music on this ipod for my playlist at work nothing happens, yet everything syncs just fine for my android device. Any ideas as to wha...
  • alyssawest-au
  • Newbie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution App logs out and erases my offline Music on IOS

Two days ago, my Spotify account logged out automatically on my IPhone 5s erasing all my 2000 available offline songs. I logged in again that same day and had to wait overnight for all my music to download. Today I woked up to find that my app had lo...

  • Casual Listener
  • Two days ago, my Spotify account logged out automatically on my IPhone 5s erasing all my 2000 available offline songs. I logged in again that same day and had to wait overnight for all my music to do...
  • Valtercbn
  • Newbie
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

iPod touch compatibility

I have an old I pod touch and speaker set. The speakers don't run of Bluetooth or wifi. I wanted to permently plug in my iPod touch so I can change the music from my computer. I can click on the green text and switch between computer and phone. Howev...

  • Newbie
  • I have an old I pod touch and speaker set. The speakers don't run of Bluetooth or wifi. I wanted to permently plug in my iPod touch so I can change the music from my computer. I can click on the gree...
  • nickh_
  • Regular
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Can login using browser but not when using iPad app

Just upgraded to Premium Family.Seemed to be working fine, sent invite, got family member logged in and can see the family member as active on the admin account.Family member can log-in using browser but when using iPad app can't.Have tried changing ...

  • Newbie
  • Just upgraded to Premium Family. Seemed to be working fine, sent invite, got family member logged in and can see the family member as active on the admin account. Family member can log-in using bro...
  • marlonsphere
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Where is the settings menu on iPhone 7?

I have an iPhone 7 that is running iOS 10 and i cannot find the settings menu anywhere. The only options I can see are Home, Browse, Search, Radio, and Your Library. If anyone could help me find the settings menu that'd be great, this is maddening.

  • Newbie
  • I have an iPhone 7 that is running iOS 10 and i cannot find the settings menu anywhere. The only options I can see are Home, Browse, Search, Radio, and Your Library. If anyone could help me find the ...
  • marlonsphere
  • Roadie
  • 8435 Views
  • 1 replies
  • 0 likes
  • 8435 Views
  • 1 replies
  • 0 likes

Cannot login on iOS 6.1.6 (iTouch)

Recently booted up my old iTouch (running iOS 6.1.6) and I'm completely unable to log in via Facebook. I type in the required bits, then end up with a page full of complete gibberish as opposed to any form of actual login. Very frustrated, nothing I ...

  • Casual Listener
  • Recently booted up my old iTouch (running iOS 6.1.6) and I'm completely unable to log in via Facebook. I type in the required bits, then end up with a page full of complete gibberish as opposed to an...
  • marlonsphere
  • Roadie
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

I keep getting ads on IPad even tho I have Premium

I have Premium. I don't get any ads on my computer. On my IPad tho, I keep getting ads. Is the IPad different? When I tried Spotify Help, it said to "log out" but I can't figure out how to do that on the IPad version. Also, on my computer, I can exit...

  • Gig Goer
  • I have Premium. I don't get any ads on my computer. On my IPad tho, I keep getting ads. Is the IPad different? When I tried Spotify Help, it said to "log out" but I can't figure out how to do that on...
  • marlonsphere
  • Roadie
  • 500 Views
  • 5 replies
  • 0 likes
  • 500 Views
  • 5 replies
  • 0 likes

No "Spotify Connect" on IPhone 6! Kein "SC" auf dem IPhone!

On IPhone there is "Spotify Connect" unavaiable at the moment. There is not "SC" Button also i open Spotify on my Samsung Smart TV or Acer Desktop Pc!Auf dem IPhone ist "Spotify Connect" momentan nicht verfügbar! Das "SC" Auswahlfeld fehlt. Auch wenn...

  • Newbie
  • On IPhone there is "Spotify Connect" unavaiable at the moment. There is not "SC" Button also i open Spotify on my Samsung Smart TV or Acer Desktop Pc! Auf dem IPhone ist "Spotify Connect" momentan...
  • burner
  • Roadie
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Downloaded songs won't play

I have this problem only on my iPhone, Spotify works perfectly on my computer.I have premium, but when I download music - both albums and playlists - very often the songs won't play in offline mode. They appear to be downloaded, but they don't start ...

  • Newbie
  • I have this problem only on my iPhone, Spotify works perfectly on my computer. I have premium, but when I download music - both albums and playlists - very often the songs won't play in offline mode...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Solved!! Does the new "save music" feature take up space on iPhone?

When I use Spotify's new "Save" music feature (which has replaced the "Starred" option), where is the music being saved to? I already don't like the "Save" feature for many reasons, but if it's saving music by taking space on my phone then I'll like ...

  • Regular
  • When I use Spotify's new "Save" music feature (which has replaced the "Starred" option), where is the music being saved to?  I already don't like the "Save" feature for many reaso...
  • user-removed
  • Not applicable
  • 8294 Views
  • 3 replies
  • 0 likes
  • available offline
    iphone
    save
    space
    storage
  • 8294 Views
  • 3 replies
  • 0 likes

Solved!! Can't add songs to my playlist while offline?

I'm not sure whether this behaviour is intended or if I've encountered a bug.... I made all my songs "available offline". Then, I took my iPad on an airplane (no internet connectivity) and listened to all those songs, with the intention of moving the...

  • Casual Listener
  • I'm not sure whether this behaviour is intended or if I've encountered a bug....   I made all my songs "available offline". Then, I took my iPad on an airplane (no internet connectivity) and l...
  • silentpilgrim
  • Regular
  • 1584 Views
  • 6 replies
  • 1 likes
  • 1584 Views
  • 6 replies
  • 1 likes

Daily Mix

The daily mix is one of my favorite things in the world. For some reason, playback in iOS isn't gapless. In fact, Spotify abruptly skips to the next song ~20 seconds before the current song is over. My settings are set to gapless playback and crossfa...

  • Newbie
  • The daily mix is one of my favorite things in the world. For some reason, playback in iOS isn't gapless. In fact, Spotify abruptly skips to the next song ~20 seconds before the current song is over. ...
  • 558 Views
  • 0 replies
  • 0 likes
  • Crossfade
    gapless
    playback
  • 558 Views
  • 0 replies
  • 0 likes

How to turn off shuffle play?!?!?

When I try to turn off shuffle play a message keep popping up asking me to upgrade to premium. So there is no way to turn off shuffle play if I'm not premium user ?!?!?! That's ridiculous .

  • Newbie
  • When I try to turn off shuffle play a message keep popping up asking me to upgrade to premium. So there is no way to turn off shuffle play if I'm not premium user ?!?!?! That's ridiculous .
  • CrazYR00kie
  • Regular
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes

Solved!! Uploading songs from compter

I have added a bunch of songs from my computer to the iPhone app. After they were uploaded, I saved the songs to My Library. When I go to Your Library>Songs I am able to see the songs that I uploaded. But if I go to Your Library>Artists I am not able...

  • Regular
  • I have added a bunch of songs from my computer to the iPhone app. After they were uploaded, I saved the songs to My Library. When I go to Your Library>Songs I am able to see the songs that I uploa...
  • musiccornercv
  • Roadie
  • 478 Views
  • 5 replies
  • 0 likes
  • 478 Views
  • 5 replies
  • 0 likes