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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30041 Views

40 replies

9 likes

  • 30041 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94699 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

978 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293662 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123656 Views

19 replies

38 likes

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Superuser Contribution Spotify Update deleted all my downloaded music

I Updated my Spotify app on iOS last night and all the music I downloaded had disappeared. I am having to reinstall the app and download all my albums again. This isn't what I pay a premium account for!!

Newbie

I Updated my Spotify app on iOS last night and all the music I downloaded had disappeared. I am having to reinstall the app and download all my albums again. This isn't what I pay a premium account f...

user-removed

Not applicable

409 Views

1 replies

0 likes

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Not all artists will show up in Music Library on iOS

For some reason, only some of the artists I follow are in my Music Library. I'm following 2,000 artists but only, like, a hundred appear where it even says "All artists you follow will appear here" while it's loading. I'm on iOS 10, but it's been hap...

Visitor

For some reason, only some of the artists I follow are in my Music Library. I'm following 2,000 artists but only, like, a hundred appear where it even says "All artists you follow will appear here" w...

384 Views

0 replies

0 likes

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Solved!! iPhone app menu bar problem

I had to reset my iPhone 6s and since then the Spotify app is acting weird. I've added a photo to show you. But basically not all the items on the menu bar are showing and also there are no labels. Tried logging out, deleting etc but still the same.

Casual Listener

I had to reset my iPhone 6s and since then the Spotify app is acting weird. I've added a photo to show you. But basically not all the items on the menu bar are showing and also there are no labels. T...

no1dejay

Casual Listener

749 Views

2 replies

0 likes

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Downloading error

I got premium and it won't play my music offline. I've tried Downloading music online and it keeps saying "download error- downloading has stopped because there's no space left on this device" I do have space left on my device and I've payed for prem...

Newbie

I got premium and it won't play my music offline. I've tried Downloading music online and it keeps saying "download error- downloading has stopped because there's no space left on this device" I do h...

453 Views

0 replies

0 likes

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Playlist cover (4 albums) not showing up!

I tried to change my playlist cover but I didn't like it. I'd rather stick to the original format, with 4 album covers. But when I deleted the picture I had put, it just doesn't go back normal. What do I do? (it's the one with the heart in the pictur...

Visitor

I tried to change my playlist cover but I didn't like it. I'd rather stick to the original format, with 4 album covers. But when I deleted the picture I had put, it just doesn't go back normal. What ...

430 Views

0 replies

0 likes

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[iOS][Playlists] Spotify iOS app - Sort Playlist by Latest Added Songs First

Dear Sir/Mdm, I wish there is a function on iOS app that we could sort playlist by latest added songs first to the top of the playlist at a press of a button akin to Windows Explorer. I find it a pain to keep scrolling down my playlist to access the ...

Music Fan

Dear Sir/Mdm,    I wish there is a function on iOS app that we could sort playlist by latest added songs first to the top of the playlist at a press of a button akin to Windows Explorer. ...

577 Views

0 replies

0 likes

iOS
Playlists
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Wrong songs being played

The spotify app was updated automatically this morning on my iPod and now it plays the wrong songs. I have looked up several times today on how to fix it but there are only solutions on how to fix it on your computer but not the application. There al...

Casual Listener

The spotify app was updated automatically this morning on my iPod and now it plays the wrong songs. I have looked up several times today on how to fix it but there are only solutions on how to fix it...

whtdididoagain

Newbie

2760 Views

19 replies

4 likes

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  • 19 replies
  • 4 likes

Data Usage

I have an iPhone 7 Plus running the latest iOS software as well as the latest Spotify App release. In the last 2 weeks I have used 19 gigs of data, which is an insane amount for me and I did some trial setups to see if I could narrow down my data usa...

Newbie

I have an iPhone 7 Plus running the latest iOS software as well as the latest Spotify App release. In the last 2 weeks I have used 19 gigs of data, which is an insane amount for me and I did some tri...

slange

Casual Listener

577 Views

2 replies

0 likes

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Lost most of my musics

Yesterday my plan got canceled, só today I had to buy the premium account again. But when I logged, I had lost most of my musics and playlists. I only have the musics and playlists tha I had when I started to use spotify. Is there anyway for me to ge...

Newbie

Yesterday my plan got canceled, só today I had to buy the premium account again. But when I logged, I had lost most of my musics and playlists. I only have the musics and playlists tha I had when I s...

337 Views

0 replies

0 likes

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Can't login on iPad Pro

Hi, desktop / mobile android user here. Got an iPad some time ago, decided to connect spotify there also. Have problems with login, in italian language it says : Login non riuscitoHai già creato un account con questo indirizzo e-mail...translatedCan'...

Newbie

Hi, desktop / mobile android user here.  Got an iPad some time ago, decided to connect spotify there also. Have problems with login, in italian language it says :   Login non riusci...

Maxim

Spotify Star

345 Views

1 replies

0 likes

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Spotify Rewards Card

I just bought spotify premium gift card and when i entered it, it says not valid but i just bought this today

Newbie

I just bought spotify premium gift card and when i entered it, it says not valid but i just bought this today

Maxim

Spotify Star

513 Views

1 replies

0 likes

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Paid but I'm not premium?

I had premium for a while and really enjoyed it, but then I was in an accident, so I stoped premium... I tried to start it again and it said I couldn't, I checked my bank account and it still charged me for it even tho I'm not on premium... I've trie...

Casual Listener

I had premium for a while and really enjoyed it, but then I was in an accident, so I stoped premium... I tried to start it again and it said I couldn't, I checked my bank account and it still charged...

Maxim

Spotify Star

692 Views

5 replies

0 likes

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Spotify stops while the screen is locked and earphones plugged

Hey, I haven't found such topic so far, so I decided to start a new one:Since I started using Spotify on my Iphone 7 I'm facing some problems: - When my earphones are plugged, Spotify stops when I lock the Iphone- Same thing happens when i quit app t...

Newbie

Hey,   I haven't found such topic so far, so I decided to start a new one: Since I started using Spotify on my Iphone 7 I'm facing some problems:   - When my earphones are plugged, Spo...

652 Views

0 replies

1 likes

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Spotify bug:When using spotify with Chromecast sometimes the TV displays different song than iPad

I have noticed that when using Spotify with Chromecast the song displayed on the TV is sometimes/often different than the correct track displayed on Spotify on the iPad. It seems like the TV displays a random track from the same album or playlist but...

Newbie

I have noticed that when using Spotify with Chromecast the song displayed on the TV is sometimes/often different than the correct track displayed on Spotify on the iPad. It seems like the TV dis...

jotoboy

Music Fan

1605 Views

4 replies

3 likes

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Solved!! Starred Playlist is not visible on mobile

Hey there, my starred playlist is still available when I use Spotify on my Mac but it's not shown to me when I use the App. I already tried deleting and re-installing the app, but it didn't work. Loging out and back in didn't work either.I've heard o...

Casual Listener

Hey there,   my starred playlist is still available when I use Spotify on my Mac but it's not shown to me when I use the App. I already tried deleting and re-installing the app, but it didn't ...

crematedman

Community Legend

1708 Views

3 replies

1 likes

invisible
starred playlist
  • 1708 Views
  • 3 replies
  • 1 likes

Unlock Freeze

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes. iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything new etc. Its just somewhat random.

Music Fan

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes.  iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything ne...

crematedman

Community Legend

505 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Daily Mix Oddities

When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too, and two more indie focused ones. A couple weeks later, two ...

Newbie

When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too...

crematedman

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Why I don't enjoy Spotify anymore.

I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinued. I understand why this happened, but I have no ot...

Newbie

I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinue...

crematedman

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Solved!! Can't see cover art when offline

iOS version: 10.1.1Spotify version: 6.8.0.3786Can't see cover art for any album when offline.Please help.

Casual Listener

iOS version: 10.1.1 Spotify version: 6.8.0.3786 Can't see cover art for any album when offline. Please help.

Swanny

Community Legend

1615 Views

3 replies

0 likes

  • 1615 Views
  • 3 replies
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Carplay

Hi, What is the latest update on this? I just picked up a new VW with Carplay support. Was looking forward to using Spotify. Instantly had problems. Audio wouldn't play, app locked up. I didn't finally get audio to play but it played too fast. Sounds...

Newbie

Hi,   What is the latest update on this?   I just picked up a new VW with Carplay support. Was looking forward to using Spotify. Instantly had problems. Audio wouldn't play, app locked ...

nype

Casual Listener

779 Views

2 replies

1 likes

  • 779 Views
  • 2 replies
  • 1 likes