Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

235306 Views

56 replies

13 likes

  • 235306 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158081 Views

507 replies

108 likes

  • 158081 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108111 Views

19 replies

38 likes

  • 108111 Views
  • 19 replies
  • 38 likes

Can't log in using the app

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

Newbie

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Adding music to library by playing songs

Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I don't create playlists or add music general library. I was ...

Newbie

Hello,   I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

COMPRAR SPOTIFY PREMIUM

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C¿Alguna solución?

Newbie

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C ¿Alguna solución?

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

New tabbed-style interface still not activated

Hello, All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doesn't show it, even after clearing all data and reinstalling....

Newbie

Hello,   All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doe...

user-removed

Not applicable

541 Views

1 replies

0 likes

Interface
Tabbed
  • 541 Views
  • 1 replies
  • 0 likes

Can't sign in

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

Newbie

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

feelikeastrangr

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

How do I cancel my download list?

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!

Newbie

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that?   Any help would be greatly appreciated!

feelikeastrangr

Community Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Can't log in to my premium account

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong password but im 100% sure thats my password. And i tried ...

Casual Listener

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong passwo...

osornios

Spotify Star

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Mala reproducción

Hola. No sé qué le pasa a la aplicación. Pongo para reproducir una playlist, reproduce una canción y después reproduce cualquier cosa y no sigue con la lista.Ya probé de desinstalarlo y volverlo a instalar y me sigue pasando.Espero alguien me pueda a...

Newbie

Hola. No sé qué le pasa a la aplicación. Pongo para reproducir una playlist, reproduce una canción y después reproduce cualquier cosa y no sigue con la lista. Ya probé de desinstalarlo y volverlo a ...

SHEKAIVAN

Newbie

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Download One artist on iPhone

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone. thanks

Visitor

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone.   thanks

Kripps

Newbie

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Local Files Won't Download When Using College's Wifi - Need Help!

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song, so I figure that is the issue. Only problem is th...

Newbie

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song...

440 Views

0 replies

2 likes

  • 440 Views
  • 0 replies
  • 2 likes

Major log in problems

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on but it want let me create an a account because it ...

Casual Listener

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on...

gothiccat1

Casual Listener

481 Views

3 replies

0 likes

  • 481 Views
  • 3 replies
  • 0 likes

Solved!! Listening device flashing and stopping play

This started about 30 minutes ago. I was at my house getting ready to leave, I turn on Spotify on my phone and it asks if I want to continue listening on my computer or play on this device. I pressed this device. Now when I start Spotify playing a so...

Newbie

This started about 30 minutes ago. I was at my house getting ready to leave, I turn on Spotify on my phone and it asks if I want to continue listening on my computer or play on this device. I pressed...

thomas_music

Regular

1419 Views

1 replies

0 likes

  • 1419 Views
  • 1 replies
  • 0 likes

Solved!! Bad iOS App performance

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in under a minute of waiting for the application to res...

Casual Listener

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in u...

user-removed

Not applicable

1003 Views

3 replies

1 likes

  • 1003 Views
  • 3 replies
  • 1 likes

Playing through one device and stops even though other isn't playing

Hi guys, I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing and says that another device is playing therefore I have to ...

Newbie

Hi guys,   I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing ...

user-removed

Not applicable

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Crossfade slider in Playback on iPad app

Is the crossfade slider in Playback on the Spotify iPad app set to off automatically after I downloaded and/or got/bought it from the App Store?

Casual Listener

Is the crossfade slider in Playback on the Spotify iPad app set to off automatically after I downloaded and/or got/bought it from the App Store?

maxthibeaux

Casual Listener

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Wasted blank screen space in context menu

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad UX design and a pain in everyday usage. Thats happen...

Regular

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad&n...

Atikalz

Regular

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
  • 0 likes

Offline music not downloading

Firstly, Apologies got asking, i did try to find rhe answer online.on my ipad, i click 'available offline' on the desired playlist and the music does not download. I have tried several solutions.one thread states that a similae problem due to lack of...

Visitor

Firstly, Apologies got asking, i did try to find rhe answer online. on my ipad, i click 'available offline' on the desired playlist and the music does not download. I have tried several solutions....

12121281880

Newbie

1040 Views

7 replies

0 likes

  • 1040 Views
  • 7 replies
  • 0 likes

Spotify not playing on iPad

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

Regular

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

Nico

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Refund of my $10

Hello I need help with something

Newbie

Hello I need help with something

Maxim

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Mobile Local Files to Desktop

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a large number of songs from my old desktop to spoti...

Newbie

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a...

684 Views

0 replies

0 likes

Help me!
Help Spotify!
local files
Local files for Spotify Mobile
local files on iphone
  • 684 Views
  • 0 replies
  • 0 likes