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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36824 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102244 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298943 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125705 Views

19 replies

38 likes

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Spotify Connect (Chromecast) not working in Music Control

When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devices). More reports in this theard, but it's already...

Casual Listener

When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devi...

nevox123

Casual Listener

746 Views

2 replies

0 likes

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Solved!! I cancelled Spotify Premium and You Should Too

Currently, my post about Your Music not being available on the Ipad (which I created in April after feature first came out) is the top kudoed post in this board. I am also the most kudoed author here because of this complaint. In all the months since...

Roadie

Currently, my post about Your Music not being available on the Ipad (which I created in April after feature first came out) is the top kudoed post in this board. I am also the most kudoed a...

mhags67

Newbie

6835 Views

33 replies

11 likes

  • 6835 Views
  • 33 replies
  • 11 likes

Browse menu not showing up iPhone 7

We have Spotify premium family memberships.. all other accounts are fine but this one does not have a browse menu, how do I change that? Screenshot below, it only has home, search, and my profile! This is for iPhone 7

Newbie

We have Spotify premium family memberships.. all other accounts are fine but this one does not have a browse menu, how do I change that? Screenshot below, it only has home, search, and my profile! Th...

Maxim

Spotify Star

383 Views

1 replies

0 likes

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  • 1 replies
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Bluetooth not recognized since 11/2/16 update

Since the recent update, my bluetooth will not connect to my car (Ford Sync). Prior to update, there was no issue. Everything workd seemlessly. Now, the ONLY way to play Spotify in my car is to plug it in using a USB connection. **bleep**, Spotify......

Newbie

Since the recent update, my bluetooth will not connect to my car (Ford Sync).  Prior to update, there was no issue.  Everything workd seemlessly.  Now, the ONLY way to play Spotify in ...

307 Views

0 replies

0 likes

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iPhone won't sync local files on Spotify - solution

I have experienced this problem a few times with my parent's iPhone. It is frustrating when you don't know the answer, and even when I've searched and tried the community answers. It may help to put local files in their own play list for ease of orga...

Regular

I have experienced this problem a few times with my parent's iPhone.  It is frustrating when you don't know the answer, and even when I've searched and tried the community answers.   It...

milanbeau

Newbie

5056 Views

5 replies

4 likes

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Solved!! playlist on iphone won't change the order that was set on laptop

hello my name is rebecca and i have a problem concerning my playlist on my iphone 5s: I changed the order of a playlist on my laptop (since this isnt possible on the iphone) and updated spotify on the iphone but nothing happened.I tried again, then d...

Casual Listener

hello my name is rebecca and i have a problem concerning my playlist on my iphone 5s: I changed the order of a playlist on my laptop (since this isnt possible on the iphone) and updated spotify on th...

Aldri

Casual Listener

14264 Views

4 replies

1 likes

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  • 4 replies
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SPOTIFY CONNECT DEVICE REMOVE

Hello, i have a huge problem.I am a professional hifi dealer, and on my spotify app is EVERY receiver & every spotify connect enabled speaker i have have sold in my shop, now when i go to my car it sometimes starts to play on one of the speakers from...

Newbie

Hello, i have a huge problem. I am a professional hifi dealer, and on my spotify app is EVERY receiver & every spotify connect enabled speaker i have have sold in my shop, now when i go to my ca...

364 Views

0 replies

0 likes

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Cant open link on this device

Using my iphone7, app is up to date and everything. Everytime i go to choose a song through an album or artist it says that it "Can't open link on this device." I don't have the problem when i go through songs or playlists

Newbie

Using my iphone7, app is up to date and everything. Everytime i go to choose a song through an album or artist it says that it "Can't open link on this device." I don't have the problem when i go thr...

417 Views

0 replies

0 likes

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Paying but not getting

I'm paying for premium but it's all of a sudden not working. No manches!

Newbie

I'm paying for premium but it's all of a sudden not working.   No manches!

Catee

Community Legend

346 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Up next button gone?!

lol i just want to rearrange the order of the songs i queued as "up next" but the button doesnt show up anymore. this started happening to me on and off after one of the most recent updates, and someone told me it might be because i added songs from ...

Casual Listener

lol i just want to rearrange the order of the songs i queued as "up next" but the button doesnt show up anymore. this started happening to me on and off after one of the most recent updates, and some...

Swanny

Community Legend

12295 Views

7 replies

1 likes

queue
queue list
Up next
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Old Job still using my Spotify Premium account

My boss is a chauvinistic **bleep**, and fired me October 7th 2016 becuase I complained to HR that he was peeing with the bathroom door wide open right next to my office and... Needless to say, the guy is a complete **bleep**, but he and his staff ar...

Newbie

My boss is a chauvinistic **bleep**, and fired me October 7th 2016 becuase I complained to HR that he was peeing with the bathroom door wide open right next to my office and... Needless to say, the g...

Rodrigo

Community Legend

494 Views

1 replies

0 likes

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Spotify doesnt have

There is a closer remix by jauz but unfortunately i cant find it and if you dont have it, is there any way it can be added?

Newbie

There is a closer remix by jauz but unfortunately i cant find it and if you dont have it, is there any way it can be added?

Catee

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
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[iOS][Your Music] Downloaded Songs still Streaming

All the songs I've downloaded are still streaming. This has made me go over on my data plan. Please fix!

Newbie

All the songs I've downloaded are still streaming. This has made me go over on my data plan. Please fix!

487 Views

0 replies

0 likes

iOS
Your Music
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An advertisment will not play

I keep getting the same exact ad in the spotify app, but the ad will not play. I don't think I have a **bleep**ty connection.I have tried uninstalling the app, restarting my phone, logging out of spotify, all in that particular order and sometimes no...

Newbie

I keep getting the same exact ad in the spotify app, but the ad will not play. I don't think I have a **bleep**ty connection. I have tried uninstalling the app, restarting my phone, logging out of...

lostravens

Newbie

572 Views

2 replies

0 likes

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Cannot search on iphone ios10

Hello. I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my iphone it simply says "an error occured, try again." Work...

Newbie

Hello.  I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my...

Maxim

Spotify Star

565 Views

1 replies

0 likes

Account
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  • 1 replies
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Unable to connect to spotify while connected to wifi.

Have been trying to connect to spotify and listen to music. I'm connected to my wifi at home and I'm unable to connect to spotify. My internet works fine and I'm able to surf the web, watch youtube videos, etc. I'm also having issues trying to load s...

Newbie

Have been trying to connect to spotify and listen to music. I'm connected to my wifi at home and I'm unable to connect to spotify. My internet works fine and I'm able to surf the web, watch youtube v...

Maxim

Spotify Star

399 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Only 3 buttons instead of 5

After changing account instead of (Home Browse Search Radio Library) I have now only (Home Search Account) buttons.

Visitor

After changing account instead of (Home Browse Search Radio Library) I have now only (Home Search Account) buttons.  

Hubo

Community Legend

1750 Views

1 replies

0 likes

  • 1750 Views
  • 1 replies
  • 0 likes