Password reset not working

Same problem as reported by a few others - was told my password was incorrect (although it wasn't I am pretty sure), sent reset link, reset, new password doesn't work. Have closed everything, restarted phone - no joy. Frustrated.

• dan1cam
• Newbie
• Same problem as reported by a few others - was told my password was incorrect (although it wasn't I am pretty sure), sent reset link, reset, new password doesn't work. Have closed everything, restart...
• 2016-10-27 1:31:08 PM
• 2016-10-27 1:46:38 PM
• KatesHere
• Community Legend
• 408 Views
• 1 replies
• 0 likes

tropul

why cant i get premium but its chards from my card ? 

• gummihakk
• Newbie
• why cant i get premium but its chards from my card ?  
• 2016-10-27 1:25:26 PM
• 289 Views
• 0 replies
• 0 likes

Why can't I continu listening after a couple of hours or the next day?

When I want to continu listening to an artist a few hours later or the next day he is not able to pick up where I left of. Same with playlists, so I always have to search for what I was listening and then he shuffles again..

• Mnonh
• Newbie
• When I want to continu listening to an artist a few hours later or the next day he is not able to pick up where I left of. Same with playlists, so I always have to search for what I was listening and...
• 2016-10-27 8:13:17 AM
• 280 Views
• 0 replies
• 0 likes

Local Files from Desktop not syncing to iphone

Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two different wifi networks and a mobile hotspot and still noth...

• driver565839
• Newbie
• Hi everyone, I've got a few local files on my desktop that play fine in spotify there but when I try to sync them to my iphone, they don't download. I've tried connecting both devices to two differen...
• 2016-10-27 3:08:13 AM
• 252 Views
• 0 replies
• 0 likes

Spotify IOS Logs into wrong Facebook Account

This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine. I do not have the option to "disconnect from Facebook" option on the desktop app on the MAC. Plus now I am g...

• vijaypatelme
• Newbie
• This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine.  I do not have the option to "disconnect from Facebo...
• 2016-10-27 2:07:27 AM
• 450 Views
• 0 replies
• 0 likes

switch accounts on iPod

Hello,I just upgraded to a family account.We have an ipod in the living with spotify connected to the stereo. How do we easily switch between accounts?I don't want to be loggin on and off every time in order to switch between accounts.Does anyone kno...

• rawhuijbrechts
• Newbie
• Hello, I just upgraded to a family account. We have an ipod in the living with spotify connected to the stereo.  How do we easily switch between accounts? I don't want to be loggin on and ...
• 2016-10-26 8:29:57 PM
• 385 Views
• 0 replies
• 1 likes

Audiobooks. No WORD category under GENRES

Hi guys,I've read a few posts about audiobooks being in Browser > Genres&Moods > WordsI don't seem to have Words as a category on my premium account and really want to listen to audiobooks.Can anyone help with this?Phill

• Phillcarp14
• Newbie
• Hi guys, I've read a few posts about audiobooks being in Browser > Genres&Moods > Words I don't seem to have Words as a category on my premium account and really want to listen to aud...
• 2016-10-26 11:42:28 AM
• 498 Views
• 0 replies
• 0 likes

[iOS] How to Delete songs from playlist in latest version of Spotify

• Ulfnord
• Casual Listener
• 2016-10-18 9:12:01 AM
• 2016-10-26 9:13:23 AM
• Ulfnord
• Casual Listener
• 1387 Views
• 4 replies
• 0 likes
• iOS

Saved songs get deleted

When I press the plus button to save a song into "my songs" section in my library, they used to save all there but recently they all deleted. When I go onto Spotify and save new ones, the save for maybe a few hours and then the next time I check they...

• Emontros
• Newbie
• When I press the plus button to save a song into "my songs" section in my library, they used to save all there but recently they all deleted. When I go onto Spotify and save new ones, the save for ma...
• 2016-10-26 2:17:58 AM
• 271 Views
• 0 replies
• 0 likes

Can't log in, sais I have existing account

I got a new iPhone. I made sure to log out of my account on my old device, but when I try to log in in my new phone it sais I already have an active account and can't log in. Extremely frustrated please help.

• Bryanlankford42
• Newbie
• I got a new iPhone. I made sure to log out of my account on my old device, but when I try to log in in my new phone it sais I already have an active account and can't log in. Extremely frustrated ple...
• 2016-10-25 10:02:19 PM
• 2016-10-25 10:17:07 PM
• pboydstun
• Newbie
• 237 Views
• 1 replies
• 0 likes

Offline

I have spotify premium, why isn't it allowing me to listen offline?

• taelyr_weekes
• Newbie
• I have spotify premium, why isn't it allowing me to listen offline?
• 2016-10-25 7:23:23 PM
• 2016-10-25 9:01:16 PM
• ErickRGuetta
• Community Legend
• 229 Views
• 1 replies
• 0 likes

I don't see any friends for sharing?

Hi, first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that!If I want to share a song with my friend (I added them already), I can'...

• toomanymichls
• Regular
• Hi,   first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that! If I want...
• 2016-10-25 8:39:24 PM
• 272 Views
• 0 replies
• 0 likes

Cannot change tracks when connected to my car iPhone cable

Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost that function and the ability to show track info o...

• Chefsta
• Newbie
• Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost...
• 2016-10-25 6:09:53 PM
• 255 Views
• 0 replies
• 0 likes

Superuser Contribution Playlist date order

Hello! I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting from the last one I add. On Desktop is fine, but on the iphon...

• Ingredient
• Casual Listener
• Hello!  I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting fro...
• 2016-10-23 5:45:45 PM
• 2016-10-25 4:46:43 PM
• Ingredient
• Casual Listener
• 287 Views
• 2 replies
• 0 likes

Changed my settings and now my iOS music is gone

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spotify abroad for 14 days." I'd just changed schools, a...

• Pink-362
• Newbie
• A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spoti...
• 2016-10-25 4:14:08 PM
• 286 Views
• 0 replies
• 0 likes

Device Management

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

• user-removed
• Visitor
• How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?
• 2016-06-05 1:59:16 PM
• 2016-10-25 2:12:55 PM
• user-removed
• Not applicable
• 913 Views
• 6 replies
• 0 likes

Old app update

Hey guys, I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S+. Running iOS 10.1 right now, but it has been the same in iOS 9 a...

• handari
• Casual Listener
•  Hey guys,   I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S...
• 2016-10-14 10:30:43 AM
• 2016-10-25 1:23:25 PM
• handari
• Casual Listener
• 264 Views
• 1 replies
• 0 likes

Superuser Contribution help for my premium account

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

• dondon21
• Regular
• cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER
• 2016-10-23 2:13:37 AM
• 2016-10-25 2:35:22 AM
• MaryS
• Roadie
• 578 Views
• 8 replies
• 0 likes