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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 44153 Views
  • 15 replies
  • 36 likes
  • 44153 Views
  • 15 replies
  • 36 likes

Volume in IOS higher in spotify app than shown on headphone volume notification

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on very loud a couple times with my headphones in. It's...

  • Newbie
  • the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on v...
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Downloaded Artists keep deleting without my consent

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). it makes me really sad because I love my music and a...

  • Casual Listener
  • This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). i...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Slow sync/download songs ios 9.3.3 Spotify 6.5 help

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

  • Visitor
  • i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same
  • user-removed
  • Not applicable
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes

Solved!! Ads on my iphone w/Premium?

I have had Spotify Premium for a long time. Just started using it on my iphone. For some reason, I get ads on the phone. The subscription says "unlimited" rather than Premium. I see Premium is now $10/mo rather than the $5 I pay. Do I have to upgrade...

  • Casual Listener
  • I have had Spotify Premium for a long time. Just started using it on my iphone. For some reason, I get ads on the phone. The subscription says "unlimited" rather than Premium. I see Premium is now $1...
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

[iOS][Other] iPad app update

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, even online or offline. I have been patient with it...

  • Newbie
  • As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, ...
  • 242 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 242 Views
  • 0 replies
  • 0 likes

Payment

Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium accountWhat to do itHow send him email wit Cain off explain

  • Casual Listener
  • Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium account What to do it How send him email wit Cain off explain
  • Arturbilyk11
  • Casual Listener
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

I can't login

I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!

  • Casual Listener
  • I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!
  • omarjenner
  • Newbie
  • 387 Views
  • 5 replies
  • 0 likes
  • 387 Views
  • 5 replies
  • 0 likes

Won't let me log in

I recently downloaded the IOS 10 for my Apple Devices. After I did that, I went to my Spotify app and it logged me out. So I went and typed in my username and password but it did not work. So I assumed that I forgot my password and I went to change m...

  • Casual Listener
  • I recently downloaded the IOS 10 for my Apple Devices. After I did that, I went to my Spotify app and it logged me out. So I went and typed in my username and password but it did not work. So I assum...
  • Viramn123
  • Casual Listener
  • 436 Views
  • 4 replies
  • 0 likes
  • 436 Views
  • 4 replies
  • 0 likes

Elapsed time in a song

How do I make the elapsed time in a song stay constant and not disappear within two seconds??

  • Casual Listener
  • How do I make the elapsed time in a song stay constant and not disappear within two seconds??
  • tara426
  • Newbie
  • 600 Views
  • 4 replies
  • 1 likes
  • 600 Views
  • 4 replies
  • 1 likes

6.5.0.1665 - no longer works with BMW Connected Drive

Just updated to 6.5.0.1665 on iphone 6s, and now when i connect via usb to my BMW ConnectedDrive, it won't integrate properly. BMW spotify screen is disabled.

  • Casual Listener
  • Just updated to 6.5.0.1665 on iphone 6s, and now when i connect via usb to my BMW ConnectedDrive, it won't integrate properly. BMW spotify screen is disabled.
  • mindcraft
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Spotify Login failed on old Ipod Touch IOS 4.2.1

I have an old Ipod Touch Model MC086BT running IOS 4.2.1... I can easily login on my pc so i know the usr and pwd are ok but the spotify app keep falining the login It is only telling me that i might have changed or misspelled the password Can anyone...

  • Newbie
  • I have an old Ipod Touch Model MC086BT running IOS 4.2.1... I can easily login on my pc so i know the usr and pwd are ok but the spotify app keep falining the login 😞 It is only telling me that i m...
  • nava10
  • Casual Listener
  • 643 Views
  • 3 replies
  • 0 likes
  • 643 Views
  • 3 replies
  • 0 likes

Store download/saved songs on icloud

Hi so I have very low storage in my iPhone 5 and I'm concidering buying the 50G of iCloud storage but I would like to know if you can store saved/downloaded songs on iCloud

  • Newbie
  • Hi so I have very low storage in my iPhone 5 and I'm concidering buying the 50G of iCloud storage but I would like to know if you can store saved/downloaded songs on iCloud
  • Hubo
  • Community Legend
  • 2498 Views
  • 1 replies
  • 0 likes
  • 2498 Views
  • 1 replies
  • 0 likes

iOS don't sync

When I add albums to my collection on my iPhone, they are not added to my iPad. Can this be fixed?

  • Gig Goer
  • When I add albums to my collection on my iPhone, they are not added to my iPad. Can this be fixed?
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Offline devices limit - ASK which one to delete before removing songs!

Dears,Would you please tell me if it's me not setting up something properly or Spotify causing unwanted complications and excecive, time (and data) consuming actions to take when someone is buying a new device? In short: I got a new phone to replace ...

  • Newbie
  • Dears, Would you please tell me if it's me not setting up something properly or Spotify causing unwanted complications and excecive, time (and data) consuming actions to take when someone is buying ...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Party mood

I can't set the party mood?The party starts but can't chance the mood!

  • Newbie
  • I can't set the party mood? The party starts but can't chance the mood!
  • Hubo
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Akbum and Artist view on iPad doesn't work

HiI have Spotify Premium on my iPhone and iPad. On my iPhone, when I have the Play-View with the cvet of the current played song I can tap on the symbol with the tree points to see for examle the corresponding album or artist. But on the iPad I didn'...

  • Music Fan
  • Hi I have Spotify Premium on my iPhone and iPad. On my iPhone, when I have the Play-View with the cvet of the current played song I can tap on the symbol with the tree points to see for examle the...
  • Birchy1955
  • Casual Listener
  • 985 Views
  • 9 replies
  • 1 likes
  • 985 Views
  • 9 replies
  • 1 likes

Problem with Local Files

Im having some problems with local files in my iPhone, Spotify show me that I have local files in computer but when I open the local file in iPhone says that I dont have local files in computer or if I put some song in a playlist that is a local file...

  • Newbie
  • Im having some problems with local files in my iPhone, Spotify show me that I have local files in computer but when I open the local file in iPhone says that I dont have local files in computer or if...
  • JhonnyRodrigues
  • Newbie
  • 636 Views
  • 2 replies
  • 1 likes
  • 636 Views
  • 2 replies
  • 1 likes

iTunes/Local Files not synching at all

Okay so I guess the update means your phone doesn't show up in devices at all. So I've been prowling the forums here and followed every step I've seen. I've connected my phone AND computer to the same wifi. I put the local files in a separate playlis...

  • Newbie
  • Okay so I guess the update means your phone doesn't show up in devices at all. So I've been prowling the forums here and followed every step I've seen. I've connected my phone AND computer to the sam...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Spotify deleted all of "my music"

On my iphone Spotify, I have premium and all of my music is downloaded, I opened the app and all of the "my music" section is gone. All that shows up when you go into songs under my music it just has an option for "browse". My library was fine only h...

  • Newbie
  • On my iphone Spotify, I have premium and all of my music is downloaded, I opened the app and all of the "my music" section is gone. All that shows up when you go into songs under my music it just has...
  • Ohjaepil1985
  • Newbie
  • 559 Views
  • 2 replies
  • 0 likes
  • Deleted downloads
    iphone
  • 559 Views
  • 2 replies
  • 0 likes