Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30221 Views

40 replies

9 likes

  • 30221 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94851 Views

115 replies

12 likes

Other
  • 94851 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

981 Views

0 replies

0 likes

iOS
  • 981 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293706 Views

60 replies

15 likes

  • 293706 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123683 Views

19 replies

38 likes

  • 123683 Views
  • 19 replies
  • 38 likes

Downloading Extreme quality stops after while

Hi, if I have a recommended quality for the offline songs all of mine song (186) are downloaded without problem on mi iPhone. It take aprox. 800MB od app data. If I select an extreme quality it starts downloading the songs but after short time it sto...

Regular

Hi, if I have a recommended quality for the offline songs all of mine song (186) are downloaded without problem on mi iPhone. It take aprox. 800MB od app data. If I select an extreme quality it start...

Rodrigo

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Solved!! Data usage when playing offline

Spotify on my iPhone managed to use 13GB from 1. October to 16. I only play My songs that i have saved offline. Is there a bug with this version?

Casual Listener

Spotify on my iPhone managed to use 13GB from 1. October to 16. I only play My songs that i have saved offline. Is there a bug with this version?

bevobeats

Casual Listener

2428 Views

10 replies

0 likes

  • 2428 Views
  • 10 replies
  • 0 likes

Insane Data Usage on iPhone (iOS)

For the past 6 months or more, my data usage has spiked incredibly on my iphone. I finally was able to track it to the Spotify app. The only playlists I use when not on wi-fi are in offline mode (downloaded). To test this, I reset my stats on my phon...

Casual Listener

For the past 6 months or more, my data usage has spiked incredibly on my iphone. I finally was able to track it to the Spotify app.   The only playlists I use when not on wi-fi are in offline ...

656 Views

0 replies

1 likes

  • 656 Views
  • 0 replies
  • 1 likes

Spotify Connect (Chromecast) not working in Music Control

When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devices). More reports in this theard, but it's already...

Casual Listener

When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devi...

nevox123

Casual Listener

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

Solved!! I cancelled Spotify Premium and You Should Too

Currently, my post about Your Music not being available on the Ipad (which I created in April after feature first came out) is the top kudoed post in this board. I am also the most kudoed author here because of this complaint. In all the months since...

Roadie

Currently, my post about Your Music not being available on the Ipad (which I created in April after feature first came out) is the top kudoed post in this board. I am also the most kudoed a...

mhags67

Newbie

6610 Views

33 replies

11 likes

  • 6610 Views
  • 33 replies
  • 11 likes

Browse menu not showing up iPhone 7

We have Spotify premium family memberships.. all other accounts are fine but this one does not have a browse menu, how do I change that? Screenshot below, it only has home, search, and my profile! This is for iPhone 7

Newbie

We have Spotify premium family memberships.. all other accounts are fine but this one does not have a browse menu, how do I change that? Screenshot below, it only has home, search, and my profile! Th...

Maxim

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Bluetooth not recognized since 11/2/16 update

Since the recent update, my bluetooth will not connect to my car (Ford Sync). Prior to update, there was no issue. Everything workd seemlessly. Now, the ONLY way to play Spotify in my car is to plug it in using a USB connection. **bleep**, Spotify......

Newbie

Since the recent update, my bluetooth will not connect to my car (Ford Sync).  Prior to update, there was no issue.  Everything workd seemlessly.  Now, the ONLY way to play Spotify in ...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

iPhone won't sync local files on Spotify - solution

I have experienced this problem a few times with my parent's iPhone. It is frustrating when you don't know the answer, and even when I've searched and tried the community answers. It may help to put local files in their own play list for ease of orga...

Regular

I have experienced this problem a few times with my parent's iPhone.  It is frustrating when you don't know the answer, and even when I've searched and tried the community answers.   It...

milanbeau

Newbie

4977 Views

5 replies

4 likes

  • 4977 Views
  • 5 replies
  • 4 likes

Solved!! playlist on iphone won't change the order that was set on laptop

hello my name is rebecca and i have a problem concerning my playlist on my iphone 5s: I changed the order of a playlist on my laptop (since this isnt possible on the iphone) and updated spotify on the iphone but nothing happened.I tried again, then d...

Casual Listener

hello my name is rebecca and i have a problem concerning my playlist on my iphone 5s: I changed the order of a playlist on my laptop (since this isnt possible on the iphone) and updated spotify on th...

Aldri

Casual Listener

14228 Views

4 replies

1 likes

  • 14228 Views
  • 4 replies
  • 1 likes

SPOTIFY CONNECT DEVICE REMOVE

Hello, i have a huge problem.I am a professional hifi dealer, and on my spotify app is EVERY receiver & every spotify connect enabled speaker i have have sold in my shop, now when i go to my car it sometimes starts to play on one of the speakers from...

Newbie

Hello, i have a huge problem. I am a professional hifi dealer, and on my spotify app is EVERY receiver & every spotify connect enabled speaker i have have sold in my shop, now when i go to my ca...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Cant open link on this device

Using my iphone7, app is up to date and everything. Everytime i go to choose a song through an album or artist it says that it "Can't open link on this device." I don't have the problem when i go through songs or playlists

Newbie

Using my iphone7, app is up to date and everything. Everytime i go to choose a song through an album or artist it says that it "Can't open link on this device." I don't have the problem when i go thr...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Paying but not getting

I'm paying for premium but it's all of a sudden not working. No manches!

Newbie

I'm paying for premium but it's all of a sudden not working.   No manches!

Catee

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Up next button gone?!

lol i just want to rearrange the order of the songs i queued as "up next" but the button doesnt show up anymore. this started happening to me on and off after one of the most recent updates, and someone told me it might be because i added songs from ...

Casual Listener

lol i just want to rearrange the order of the songs i queued as "up next" but the button doesnt show up anymore. this started happening to me on and off after one of the most recent updates, and some...

Swanny

Community Legend

12225 Views

7 replies

1 likes

queue
queue list
Up next
  • 12225 Views
  • 7 replies
  • 1 likes

Old Job still using my Spotify Premium account

My boss is a chauvinistic **bleep**, and fired me October 7th 2016 becuase I complained to HR that he was peeing with the bathroom door wide open right next to my office and... Needless to say, the guy is a complete **bleep**, but he and his staff ar...

Newbie

My boss is a chauvinistic **bleep**, and fired me October 7th 2016 becuase I complained to HR that he was peeing with the bathroom door wide open right next to my office and... Needless to say, the g...

Rodrigo

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Spotify doesnt have

There is a closer remix by jauz but unfortunately i cant find it and if you dont have it, is there any way it can be added?

Newbie

There is a closer remix by jauz but unfortunately i cant find it and if you dont have it, is there any way it can be added?

Catee

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

[iOS][Your Music] Downloaded Songs still Streaming

All the songs I've downloaded are still streaming. This has made me go over on my data plan. Please fix!

Newbie

All the songs I've downloaded are still streaming. This has made me go over on my data plan. Please fix!

470 Views

0 replies

0 likes

iOS
Your Music
  • 470 Views
  • 0 replies
  • 0 likes

An advertisment will not play

I keep getting the same exact ad in the spotify app, but the ad will not play. I don't think I have a **bleep**ty connection.I have tried uninstalling the app, restarting my phone, logging out of spotify, all in that particular order and sometimes no...

Newbie

I keep getting the same exact ad in the spotify app, but the ad will not play. I don't think I have a **bleep**ty connection. I have tried uninstalling the app, restarting my phone, logging out of...

lostravens

Newbie

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes