Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246438 Views

27 replies

5 likes

  • 246438 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131582 Views

119 replies

13 likes

Other
  • 131582 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3334 Views

0 replies

0 likes

iOS
  • 3334 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309913 Views

62 replies

16 likes

  • 309913 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133571 Views

19 replies

38 likes

  • 133571 Views
  • 19 replies
  • 38 likes

Phone's playlist have more songs than computer

My iPhone tells me I have 336 songs in my playlist, but my computer says I have 335 songs. What could the problem be? I am in online mode with both devices.

Casual Listener

My iPhone tells me I have 336 songs in my playlist, but my computer says I have 335 songs. What could the problem be? I am in online mode with both devices.

AlexHolgersen

Casual Listener

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Hola, necesito ayuda!

Hola,Tengo la subscripcion premiun, en el ordenador funciona perfectamente, pero al ir a sincronizarla con mi nuevo iphoe, la version que sale es la normal y pierdo toda mi musica.coo puedo hacer para que salga la version premium en el iphone?gracias

Newbie

Hola, Tengo la subscripcion premiun, en el ordenador funciona perfectamente, pero al ir a sincronizarla con mi nuevo iphoe, la version que sale es la normal y pierdo toda mi musica. coo puedo hacer...

Dimarro

Newbie

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Skips over all songs and doesn't play

When I go into a playlist I created and hit "play" it skips over each song and then stops and doesn't play any music. When this happens in a Spotify created playlist, it skips over each song eventually playing a random song on the list. This happens ...

Casual Listener

When I go into a playlist I created and hit "play" it skips over each song and then stops and doesn't play any music. When this happens in a Spotify created playlist, it skips over each song eventual...

jordanr1203

Casual Listener

833 Views

4 replies

0 likes

  • 833 Views
  • 4 replies
  • 0 likes

can't log in on my i phone

hey folks, i have a premium account that works on my mac via safari-browser but not with the app. Also i cant log in on my i phone. I had the free version before an the log in via FB worked and workes. But i wanna use the premium account now. I tried...

Casual Listener

hey folks,   i have a premium account that works on my mac via safari-browser but not with the app. Also i cant log in on my i phone. I had the free version before an the log in via FB worked ...

stefango82

Casual Listener

586 Views

3 replies

1 likes

  • 586 Views
  • 3 replies
  • 1 likes

Spotify Connect on Marantz

when I play Spotify on my Marantz AV 8002 A via spotify connect does it disconnect or stop playing every 10, 15 minutes. it started a couple a weeks ago. when i play spotify on other devices via spotify connect in my home doesn't that happens. Does a...

Newbie

when I play Spotify on my Marantz AV 8002 A via spotify connect does it disconnect or stop playing every 10, 15 minutes. it started a couple a weeks ago. when i play spotify on other devices via spot...

tk-319

Newbie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

invite premium family

I received an invitation to premium family but when I access I receive the following message: you can not enter the family plan because you already have a subscription from another store. I do not know this signature.What should I do?

Newbie

I received an invitation to premium family but when I access I receive the following message: you can not enter the family plan because you already have a subscription from another store. I do not kn...

dragoniteszczec

Newbie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Problem with download

Yesterday I make a contract with premium by credit card ...But it's impossible to listen the music in downloadHow can do?

Newbie

Yesterday I make a contract with premium by credit card ... But it's impossible to listen the music in download How can do?

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

...

Why do my songs move to the next untouched?

Casual Listener

Why do my songs move to the next untouched?

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

I not Need login, why?

I not Can login, Why?

Newbie

I not Can login, Why?

Rafat

Casual Listener

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Offline works on Android but not on Iphone

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said i can have 3 devices for offline mode. Please help.

Newbie

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said ...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Cannot select a song in my own playlist.

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. However, when going to my phone, I am unable to do a...

Regular

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. H...

spooky_goovin

Casual Listener

603 Views

3 replies

0 likes

  • 603 Views
  • 3 replies
  • 0 likes

Password reaet

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

Newbie

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Can not download local files on my iPhone

Hi,since a few days, I can't download local files on my iPhone.After importiong them to my Library, I can't save them on my device.My phone says, that the songs can't get load.Friends of mine have got the same problem.Any ideas..?

Newbie

Hi, since a few days, I can't download local files on my iPhone. After importiong them to my Library, I can't save them on my device. My phone says, that the songs can't get load. Friends of mine...

carolinaoe

Casual Listener

801 Views

3 replies

0 likes

  • 801 Views
  • 3 replies
  • 0 likes

Logging In

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've already created an account with this email address". So ...

Newbie

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've alrea...

spooky_goovin

Casual Listener

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

TONS of Data Usage to Play Offline Songs

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue. I am always careful to download albums/songs to Spotify while on Wifi before playing them if I'm leaving the house. My Starred playlist ...

Casual Listener

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue.   I am always careful to download albums/songs to Spotify while on Wifi before...

raymondr14

Casual Listener

8485 Views

7 replies

0 likes

  • 8485 Views
  • 7 replies
  • 0 likes

Music is fading out on any app launch

Hello guysI have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the app from multitasking.Is it just me? Or is it a featur...

Newbie

Hello guys I have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

iOS 9.3.3 Crashes on Opening Song

Hi,My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with just the pause bottom. I reinstalled it many times and...

Newbie

Hi, My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes