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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241980 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124828 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2973 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307680 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131970 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Problem with download

Yesterday I make a contract with premium by credit card ...But it's impossible to listen the music in downloadHow can do?

Newbie

Yesterday I make a contract with premium by credit card ... But it's impossible to listen the music in download How can do?

303 Views

0 replies

0 likes

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...

Why do my songs move to the next untouched?

Casual Listener

Why do my songs move to the next untouched?

281 Views

0 replies

0 likes

  • 281 Views
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I not Need login, why?

I not Can login, Why?

Newbie

I not Can login, Why?

Rafat

Casual Listener

350 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline works on Android but not on Iphone

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said i can have 3 devices for offline mode. Please help.

Newbie

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said ...

331 Views

0 replies

0 likes

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Cannot select a song in my own playlist.

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. However, when going to my phone, I am unable to do a...

Regular

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. H...

spooky_goovin

Casual Listener

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
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Password reaet

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

Newbie

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
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Can not download local files on my iPhone

Hi,since a few days, I can't download local files on my iPhone.After importiong them to my Library, I can't save them on my device.My phone says, that the songs can't get load.Friends of mine have got the same problem.Any ideas..?

Newbie

Hi, since a few days, I can't download local files on my iPhone. After importiong them to my Library, I can't save them on my device. My phone says, that the songs can't get load. Friends of mine...

carolinaoe

Casual Listener

791 Views

3 replies

0 likes

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  • 3 replies
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Logging In

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've already created an account with this email address". So ...

Newbie

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've alrea...

spooky_goovin

Casual Listener

595 Views

2 replies

0 likes

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  • 2 replies
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TONS of Data Usage to Play Offline Songs

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue. I am always careful to download albums/songs to Spotify while on Wifi before playing them if I'm leaving the house. My Starred playlist ...

Casual Listener

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue.   I am always careful to download albums/songs to Spotify while on Wifi before...

raymondr14

Casual Listener

8472 Views

7 replies

0 likes

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  • 7 replies
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Music is fading out on any app launch

Hello guysI have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the app from multitasking.Is it just me? Or is it a featur...

Newbie

Hello guys I have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the...

552 Views

0 replies

0 likes

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iOS 9.3.3 Crashes on Opening Song

Hi,My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with just the pause bottom. I reinstalled it many times and...

Newbie

Hi, My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with...

468 Views

0 replies

0 likes

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iPhone 6 Spotify will automatically and continuously skip songs!

I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in mind, it is skipping even when I havnt pressed any s...

Newbie

I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in m...

505 Views

0 replies

0 likes

  • 505 Views
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Services that include spotify

What other services include spotify premium when you buy them? Any in Mexico?

Newbie

What other services include spotify premium when you buy them? Any in Mexico?

532 Views

0 replies

0 likes

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30-day free trial not working?

I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated. I received a mail stating something wrong with my credit card details, but i'v...

Newbie

I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated.  I received a mail sta...

Sarahmp11

Newbie

3912 Views

9 replies

0 likes

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  • 9 replies
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New playlist cover won't appear on iphone

I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).

Casual Listener

I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).

462 Views

0 replies

0 likes

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Can't sign up on Premium Family

I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions

Newbie

I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions

kodak27

Newbie

775 Views

2 replies

0 likes

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  • 2 replies
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Spotify app locks up everytime it is used.

I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the last three versions of iOS. I also always allow the a...

Casual Listener

I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the la...

dzmbr

Casual Listener

1818 Views

10 replies

0 likes

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  • 10 replies
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Lost playlist

Hello there,Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password to be reset. When I logged in again, I had no more pl...

Newbie

Hello there, Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes