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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140197 Views

503 replies

108 likes

  • 140197 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98319 Views

19 replies

38 likes

  • 98319 Views
  • 19 replies
  • 38 likes

Solved!! Cannot login on iphone - tried everyhting

Hi there. I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in. Facebook password is correct and I can login successfully on my Mac. I have also uninstalle...

Casual Listener

Hi there.   I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in.    Facebook passwor...

crematedman

Community Legend

450 Views

1 replies

1 likes

  • 450 Views
  • 1 replies
  • 1 likes

Following Bug/ Dead Playlist Bug

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as followed on the "Your Music, Artist list", but when I click on...

Newbie

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as follow...

crematedman

Community Legend

240 Views

1 replies

1 likes

  • 240 Views
  • 1 replies
  • 1 likes

Solved!! Song stuck at 0:01

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to the next song unless I hit next. I have come across ...

Newbie

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to t...

Shepw

Regular

1686 Views

2 replies

0 likes

  • 1686 Views
  • 2 replies
  • 0 likes

Solved!! iPhone app constantly crashes on iOS 10.0.2 - iPhone 5S

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for about a month now. I have tried reinstalling the a...

Regular

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for...

crematedman

Community Legend

4112 Views

3 replies

0 likes

  • 4112 Views
  • 3 replies
  • 0 likes

no notifications at all

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

Newbie

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

Crashes on start

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and takes me back to my home screen. I have tried restart...

Newbie

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and ta...

dinomight

Spotify Star

326 Views

2 replies

0 likes

  • 326 Views
  • 2 replies
  • 0 likes

Downloading

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

Newbie

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

dinomight

Spotify Star

412 Views

3 replies

0 likes

  • 412 Views
  • 3 replies
  • 0 likes

Songs cutting out mid play

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been happening for several months now. I am Verizon LTE, ...

Visitor

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been h...

HawkShock

Newbie

52177 Views

11 replies

20 likes

  • 52177 Views
  • 11 replies
  • 20 likes

Superuser Contribution Online

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

Casual Listener

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

MaryS

Roadie

387 Views

3 replies

0 likes

  • 387 Views
  • 3 replies
  • 0 likes

Premium

I upgraded to premium last night but still cant play music as it says Im off line

Newbie

I upgraded to premium last night but still cant play music as it says Im off line

kbrooksc

Community Legend

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution DOWNLOADED MUSIC

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

Casual Listener

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

MaryS

Roadie

467 Views

5 replies

0 likes

  • 467 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local Files on IPhone 6

Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on my laptop) are greyed out on my IPhone. I had the s...

Casual Listener

Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on ...

MaryS

Roadie

537 Views

3 replies

0 likes

local files on iphone
  • 537 Views
  • 3 replies
  • 0 likes

[iPhone SE] An error has occured

I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?

Newbie

I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?

BaldurPan

Newbie

368 Views

1 replies

1 likes

  • 368 Views
  • 1 replies
  • 1 likes

I can't see friends to send messages

Hi all,I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my friends whitout problem. Many thanks.

Newbie

Hi all, I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends.   Note: in desktop app I can see my fr...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Spotify doesn't work with wifi

Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine.But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working

Newbie

Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine. But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working

Maxim

Spotify Star

834 Views

5 replies

0 likes

  • 834 Views
  • 5 replies
  • 0 likes

Spotify Battery Drain

I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it?

Newbie

I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it? ...

robske_110

Regular

746 Views

4 replies

0 likes

  • 746 Views
  • 4 replies
  • 0 likes

Why limit the number of downloads?

I just download 1000 song's.So fast has reached the maximum?

Casual Listener

I just download 1000 song's. So fast has reached the maximum?

neillui1924

Casual Listener

387 Views

3 replies

0 likes

  • 387 Views
  • 3 replies
  • 0 likes

[iOS] Offline Download Slow

After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs again because it is slow like **bleep** and downloadin...

Newbie

After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs aga...

MarShawnna26

Regular

479 Views

1 replies

1 likes

  • 479 Views
  • 1 replies
  • 1 likes

Latest Spotify iOS update (today) breaks BMW Spotify integration in 'your library'

After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists" (which doesn't show how many artists I have saved, it d...

Casual Listener

After updating spotify today, I've been having issues with the BMW integration.  The integration still works but if I go to my library in the connected drive spotify app and then select "Artists...

woetersnoeter

Regular

929 Views

5 replies

1 likes

  • 929 Views
  • 5 replies
  • 1 likes