Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30491 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95068 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424594 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293788 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello Everyone!I'm currently encountering a rather weird glitch/issue. I have spotify premium and i currently have two iPhones listed as my offline devices, one is a iPhone 6 plus and another is a plain jane iPhone 5. My i6 is able to download most o...
Hello Everyone! I'm currently encountering a rather weird glitch/issue. I have spotify premium and i currently have two iPhones listed as my offline devices, one is a iPhone 6 plus and anothe...
Community Legend
857 Views
1 replies
0 likes
I have local files in my desktop Spotify. Every time I restore/change my phone I have to do a bunch of things to get them transferred to my iOS Spotify. This particular time, Local files show as "Pending" in the desktop app, no activity is going on. ...
I have local files in my desktop Spotify. Every time I restore/change my phone I have to do a bunch of things to get them transferred to my iOS Spotify. This particular time, Local files&n...
Newbie
14077 Views
35 replies
0 likes
First time carplay user and curious why the spotify app in carplay seems so limited compared to the regular phone app.For one, there doesn't appear to be a search function.Two, if I'm browsing let's say New Releases, it shows Album Name instead of Ar...
First time carplay user and curious why the spotify app in carplay seems so limited compared to the regular phone app. For one, there doesn't appear to be a search function. Two, if I'm browsing le...
Casual Listener
1170 Views
1 replies
1 likes
Hi, when I try to open a podcast it displays a msg that Spotify can't open this type of link on this device (iPhone 6).I'm running Spotify version 6.8.0.3876 on iOS 10.1.1. Can't anyone help with this?
Hi, when I try to open a podcast it displays a msg that Spotify can't open this type of link on this device (iPhone 6). I'm running Spotify version 6.8.0.3876 on iOS 10.1.1. Can't anyone help with...
609 Views
0 replies
0 likes
Just got a new iPhone 7plus today and when I start up Spotify it says I have free Spotify but I pay for premium and had premium on my old phone?? what can I do?
Just got a new iPhone 7plus today and when I start up Spotify it says I have free Spotify but I pay for premium and had premium on my old phone?? what can I do?
Community Legend
351 Views
1 replies
0 likes
So, Spotify has been really buggy off the bat for me. Creating an account has had a few errors and I did not even know my account had been reigistered until I tried it again, getting the message that my email was taken.As seen in the photos, my main ...
So, Spotify has been really buggy off the bat for me. Creating an account has had a few errors and I did not even know my account had been reigistered until I tried it again, getting the message that...
Newbie
465 Views
2 replies
0 likes
My service was cancelled on the 5fh of November, today 16th apple sent me an invoice that my payment was taken for $7.99 but I still don't have spotify service, does anybody know what's going on?
My service was cancelled on the 5fh of November, today 16th apple sent me an invoice that my payment was taken for $7.99 but I still don't have spotify service, does anybody know what's going on?
Community Legend
270 Views
1 replies
0 likes
I just recently got the new iPhone 7 plus and when I reinstalled Spotify premium it don't work properly. It's like I'm listening to a scratched up cd. I have tried uninstalling it and reinstalling it and log back into it. Still the same skipping effe...
I just recently got the new iPhone 7 plus and when I reinstalled Spotify premium it don't work properly. It's like I'm listening to a scratched up cd. I have tried uninstalling it and reinstalling it...
Community Legend
345 Views
1 replies
0 likes
Tengo línea personal y envió el mensaje al 7529 para tener premian y me reenvían un mensaje de error. No tengo tarjeta quisiera saber cómo puedo hacer para tener premiun con personal o sino con otra manera de pago
Tengo línea personal y envió el mensaje al 7529 para tener premian y me reenvían un mensaje de error. No tengo tarjeta quisiera saber cómo puedo hacer para tener premiun con personal o sino con otra ...
Community Legend
544 Views
1 replies
0 likes
Hi!Im based in Norway, a country who has the new navigational bar, who switched out the old "hamburger bar". For some reason I can't get this although my friends all have it. I'm running on a iPhone 6 and been updating it and reinstalled and quitting...
Hi! Im based in Norway, a country who has the new navigational bar, who switched out the old "hamburger bar". For some reason I can't get this although my friends all have it. I'm running on a iPh...
Spotify Star
534 Views
1 replies
0 likes
I got one year of Spotify premium. After 6 months working well (Spotify premium) suddenly it became free Spotify, but I have 6 months left, how can I fix this problem?
I got one year of Spotify premium. After 6 months working well (Spotify premium) suddenly it became free Spotify, but I have 6 months left, how can I fix this problem?
Newbie
296 Views
1 replies
0 likes
Hello, I just noticed my data limit of my phone plan has just been reached, because Spotify is downloading datas although I turned off the option "Download over 2G, 3G" and I'm playing music that is available offline (playlist shows a green arrow).I ...
Hello, I just noticed my data limit of my phone plan has just been reached, because Spotify is downloading datas although I turned off the option "Download over 2G, 3G" and I'm playing ...
Casual Listener
478 Views
1 replies
1 likes
How do I disable this? I can't listen to any of my music, halfway through a song it jumps to my daughters playlist and players her music. Thanks
How do I disable this? I can't listen to any of my music, halfway through a song it jumps to my daughters playlist and players her music. Thanks
Community Legend
873 Views
3 replies
1 likes
Hello all! I don't have any Daily Mixes on iOS. For kicks I checked on a friend's Android, and it was there. I've updated my iPhone 6s. I've been a premium user for years. I tried logging in and out, and then reinstalling spotify - Mutiple times. Sti...
Hello all! I don't have any Daily Mixes on iOS. For kicks I checked on a friend's Android, and it was there. I've updated my iPhone 6s. I've been a premium user for years. &nb...
Community Legend
3983 Views
8 replies
1 likes
I recently noticed that I can now get to all my downloaded music from one place by going to Your Library -> Downloads. I'm using an iPhone 6s. I also have an iPhone 6s Plus without this Downloads option. Both versions of the app are the same. Is ther...
I recently noticed that I can now get to all my downloaded music from one place by going to Your Library -> Downloads. I'm using an iPhone 6s. I also have an iPhone 6s Plus without this Downloads ...
Spotify Star
990 Views
1 replies
0 likes
hi. ive been having bad experiences with my spotify lately. 1; my username and password doesnt work2; i just created my account and its all glitchy thanks
hi. ive been having bad experiences with my spotify lately. 1; my username and password doesnt work 2; i just created my account and its all glitchy thanks
Casual Listener
611 Views
2 replies
0 likes
Apple carplay is working fine on my Audi apart from the annoying fact the MMI system seems to only read the first couple of hundred or so tracks in a playlist, even though they are all valid songs and play fine if they are manulaly slected using the ...
Apple carplay is working fine on my Audi apart from the annoying fact the MMI system seems to only read the first couple of hundred or so tracks in a playlist, even though they are all valid son...
1116 Views
0 replies
0 likes
I can' t acces because of this "error 412"
I can' t acces because of this "error 412"
Community Legend
676 Views
3 replies
0 likes
I have Spotify app installed on an iPhone 6 and iPhone 7 but each has a different interface. I've checked the versions and both are running 6.8.0.3786. On iPhone 6, there is no "Your Library". On iPhone 6, I've deleted the app, downloaded and reinsta...
I have Spotify app installed on an iPhone 6 and iPhone 7 but each has a different interface. I've checked the versions and both are running 6.8.0.3786. On iPhone 6, there is no "Your Libr...
Not applicable
520 Views
2 replies
0 likes
