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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407875 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279185 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178721 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can' t acces because of this "error 412"
I can' t acces because of this "error 412"
Community Legend
645 Views
3 replies
0 likes
I have Spotify app installed on an iPhone 6 and iPhone 7 but each has a different interface. I've checked the versions and both are running 6.8.0.3786. On iPhone 6, there is no "Your Library". On iPhone 6, I've deleted the app, downloaded and reinsta...
I have Spotify app installed on an iPhone 6 and iPhone 7 but each has a different interface. I've checked the versions and both are running 6.8.0.3786. On iPhone 6, there is no "Your Libr...
Not applicable
493 Views
2 replies
0 likes
Ever since I have listened on Spotify, I've always thought that there are no songs on spotify from my country (Philippines). Not until one of my friends told me that there ARE local songs on spotify. I played a song from the Spotify on their phone an...
Ever since I have listened on Spotify, I've always thought that there are no songs on spotify from my country (Philippines). Not until one of my friends told me that there ARE local songs on spotify....
Newbie
1977 Views
6 replies
0 likes
For some reason, whenever I hit shuffle play on any playlist, the album art shows up, but then it doesn't play. When I hit the play button, all the song info disappears and shows a blank song. This happens no matter how many times I reinstall or rest...
For some reason, whenever I hit shuffle play on any playlist, the album art shows up, but then it doesn't play. When I hit the play button, all the song info disappears and shows a blank song. This h...
Casual Listener
307 Views
1 replies
0 likes
Hello everyone . I have Spotify premium and it seems to be skipping which is driving me crazy and I don't understand why this is happening . Does anyone know ?Thank you
Hello everyone . I have Spotify premium and it seems to be skipping which is driving me crazy and I don't understand why this is happening . Does anyone know ? Thank you
Newbie
442 Views
1 replies
0 likes
I've never had this issue before, until today, I've restarted my iPad (yes a force restart) and I've even updated to the the latest IOS update 10.1.1 and still nothing. It won't even stay open for more than 5 secs....please help!
I've never had this issue before, until today, I've restarted my iPad (yes a force restart) and I've even updated to the the latest IOS update 10.1.1 and still nothing. It won't even stay open for mo...
Casual Listener
1164 Views
10 replies
0 likes
I used to get push notifications to my iPhone when playlists were updated but I cannot get it to work, whatever I try.Push is set in IOS, all settings on my account and Spotify player on my mac are set also.Any ideas? I have so many playlists, this i...
I used to get push notifications to my iPhone when playlists were updated but I cannot get it to work, whatever I try. Push is set in IOS, all settings on my account and Spotify player on my mac a...
369 Views
0 replies
0 likes
It is not the first time I complain about slow sync over wifi on my iPhone 5( I had tried all the possible solutions, including the obviously useless ones suggested by the support team) I posted a topic nearly 6 month ago about the same issue. 6 mont...
It is not the first time I complain about slow sync over wifi on my iPhone 5( I had tried all the possible solutions, including the obviously useless ones suggested by the support team) I posted a to...
Newbie
4528 Views
14 replies
0 likes
I have an iPhone 5 running iOS 6.1.4. I used to be able to download playlists for offline listening and a song would download in about 10 seconds. Now, whenever I try to download a new playlist it is EXTREMLY slow - I'm talking 5-10 minutes for ONE s...
I have an iPhone 5 running iOS 6.1.4. I used to be able to download playlists for offline listening and a song would download in about 10 seconds. Now, whenever I try to download a new playlist it is...
Casual Listener
2602 Views
3 replies
2 likes
HiSince the beginning of this week I cannot open Spotify app on my phone. The problem started when I tried to download the latest update. Since then it looks like the app had been stuck in the downloading process.I deleted the app and now when I try ...
Hi Since the beginning of this week I cannot open Spotify app on my phone. The problem started when I tried to download the latest update. Since then it looks like the app had been stuck in the do...
Community Legend
2863 Views
3 replies
0 likes
I downloaded the app today and clicked the offer to start the 7 day trial, when I go on my account on my laptop so the account overview, it just gives me the option to subscribe, does that mean after the trial I won't be charged and instead my trial ...
I downloaded the app today and clicked the offer to start the 7 day trial, when I go on my account on my laptop so the account overview, it just gives me the option to subscribe, does that mean after...
Regular
790 Views
1 replies
0 likes
When listening to a podcast from Spotify's "Shows" section, if I switch to playing something else, then return to the podcast episode, it starts it over at the beginning. This is expected behavior when listening to music but it is useless for podcast...
When listening to a podcast from Spotify's "Shows" section, if I switch to playing something else, then return to the podcast episode, it starts it over at the beginning. This is expected behavior wh...
Newbie
1999 Views
2 replies
10 likes
I was using spotify premium for some months now, but a few days ago, i received a message saying that i have issues with the monthly pay and if i do not solve this, my access will be paused. After call my bank and use my creditcard in other sites, i ...
I was using spotify premium for some months now, but a few days ago, i received a message saying that i have issues with the monthly pay and if i do not solve this, my access will be paused. After ca...
Community Legend
449 Views
2 replies
0 likes
I sent a link to someone and it won't let them use it
I sent a link to someone and it won't let them use it
293 Views
0 replies
0 likes
I've been a premium user for a while, updated my phone and the Spotify app, but still don't have daily mix available. Does anyone know why?
I've been a premium user for a while, updated my phone and the Spotify app, but still don't have daily mix available. Does anyone know why?
Gig Goer
841 Views
6 replies
0 likes
Every time the Match.com ad comes up on the Spotify App on my iPhone it freezes up everything and I have to log off then log back on to get it moving. It's only with this ad. Please either remove the ad or fix it. Thanks,
Every time the Match.com ad comes up on the Spotify App on my iPhone it freezes up everything and I have to log off then log back on to get it moving. It's only with this ad. Please eithe...
Newbie
892 Views
3 replies
2 likes
Folks this is just ridiculous at this point. I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following that are not my friends on fb. Flow1/ discover cool playlist vi...
Folks this is just ridiculous at this point. I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following tha...
589 Views
0 replies
0 likes
My account was charged twice this morning for this month. I have not changed anything on my account and no there is not another account linked to mine. Another issue is being charged and my account isn't even working properly, always when trying to o...
My account was charged twice this morning for this month. I have not changed anything on my account and no there is not another account linked to mine. Another issue is being charged and my account i...
Spotify Star
367 Views
1 replies
0 likes
