Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
36988 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102486 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431138 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299082 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).
I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).
448 Views
0 replies
0 likes
I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions
I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions
Newbie
743 Views
2 replies
0 likes
I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the last three versions of iOS. I also always allow the a...
I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the la...
Casual Listener
1768 Views
10 replies
0 likes
Hello there,Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password to be reset. When I logged in again, I had no more pl...
Hello there, Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password ...
314 Views
0 replies
0 likes
da ieri spotify mi propone di cliccare accetta su termini e condizioni aggiornate ma non trovo la voce "Accetta" . Qualcuno sa dirmi dov'e'?
da ieri spotify mi propone di cliccare accetta su termini e condizioni aggiornate ma non trovo la voce "Accetta" . Qualcuno sa dirmi dov'e'?
Regular
1113 Views
6 replies
1 likes
So I logged in to my Spotify and only some of my songs are playing. When I try to click a song that I want to play it would skip or it would just not play. Also some of my songs got deleted from my playlist. Can someone please help?
So I logged in to my Spotify and only some of my songs are playing. When I try to click a song that I want to play it would skip or it would just not play. Also some of my songs got deleted from...
316 Views
0 replies
0 likes
Anybody else having the issue with the Floyd album "wish you were here"? I can only access 2/5 songs..? Where did slide two go? Is it a glitch? The link is below to the albumhttps://open.spotify.com/album/0bCAjiUamIFqKJsekOYuRw
Anybody else having the issue with the Floyd album "wish you were here"? I can only access 2/5 songs..? Where did slide two go? Is it a glitch? The link is below to the album https://open.spotify....
Casual Listener
506 Views
2 replies
0 likes
I followed a playlist on Spotify a while ago, but it wont play the music while my phone is connected to the AUX in my car. When I try to play it on my phone, one song starts, but then it stops and I have to press next for every time the songs end.
I followed a playlist on Spotify a while ago, but it wont play the music while my phone is connected to the AUX in my car. When I try to play it on my phone, one song starts, but then it stops and I ...
312 Views
0 replies
0 likes
Hi I want to use spotify on the airstudio+ app (an app to listen to music on a Philips speaker) but in the app, you can only login with your spotify username and password. But my account is connected with facebook. So how can I login?
Hi I want to use spotify on the airstudio+ app (an app to listen to music on a Philips speaker) but in the app, you can only login with your spotify username and password. But my account is ...
Casual Listener
959 Views
3 replies
0 likes
I just downloaded Spotify onto my iPod and used an account that I have synced with several other devices. When I go into any playlist, it will not allow me to tap on and play a specific song in that playlist. It just indicates the Shuffle button, whi...
I just downloaded Spotify onto my iPod and used an account that I have synced with several other devices. When I go into any playlist, it will not allow me to tap on and play a specific song in that ...
Community Legend
835 Views
5 replies
0 likes
Just after I updated my iPhone 5s to the latest iOS 10.1.1 I can no longer play anything in my Spotify app. When I go into a category, the tracks just flip by at about 2 per second until the end of all tracks in that category. I can't press any other...
Just after I updated my iPhone 5s to the latest iOS 10.1.1 I can no longer play anything in my Spotify app. When I go into a category, the tracks just flip by at about 2 per second until the end of a...
Newbie
682 Views
1 replies
2 likes
302 Views
0 replies
0 likes
Di seguito riportiamo quanto ci hai comunicato:Sostanzialmente non riesco ad accedere con Facebook dall'app su iPhone e iPad perché mi dice che non posso utilizzare Spotify all'estero, il punto è che sono in Italia da 23 anni e non ho idea del perché...
Di seguito riportiamo quanto ci hai comunicato: Sostanzialmente non riesco ad accedere con Facebook dall'app su iPhone e iPad perché mi dice che non posso utilizzare Spotify all'estero, il punto è c...
457 Views
0 replies
0 likes
Hi! I have some problem with one of my friend - I follow him, and he follow me.Ofc we have premium. He can send mi playlist/music by spotify, but I can't do it. (I can't see him at list)Problem is only with one person, only on IOS. On desktop/mac eve...
Hi! I have some problem with one of my friend - I follow him, and he follow me. Ofc we have premium. He can send mi playlist/music by spotify, but I can't do it. (I can't see him at l...
Casual Listener
716 Views
3 replies
0 likes
Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideasCheers
Hi, my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideas Cheers
538 Views
0 replies
0 likes
Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideasCheers
Hi, my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideas Cheers
338 Views
0 replies
0 likes
So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on something that I could avoid. Is there any new solution ab...
So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on somethi...
375 Views
0 replies
0 likes
Hi Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ?And if its not available does anyone know if it will become available for iphone ? Thank...
Hi Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ? And if its not avail...
Regular
778 Views
1 replies
0 likes
For the past few weeks, I've been experiencing the same issue where the app's connection to the internet keeps cutting out, making searches either take forever or not work at all, navigation almost impossible, and tracks fail to buffer. At other time...
For the past few weeks, I've been experiencing the same issue where the app's connection to the internet keeps cutting out, making searches either take forever or not work at all, navigation almost i...
794 Views
0 replies
0 likes
Ive changed my password about 5 times now , keeps saying username or password not correct, or else error 404 , please help I haven't been able to log into the app at all on my iPhone And I'm paying for it
Ive changed my password about 5 times now , keeps saying username or password not correct, or else error 404 , please help I haven't been able to log into the app at all on my iPhone 😞 And I'm payin...
401 Views
0 replies
0 likes
