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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241966 Views

27 replies

5 likes

  • 241966 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124803 Views

119 replies

13 likes

Other
  • 124803 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2971 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307672 Views

62 replies

16 likes

  • 307672 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131965 Views

19 replies

38 likes

  • 131965 Views
  • 19 replies
  • 38 likes

New artists

hello 2 girlfriends have me a very beautiful song and they'd put him on spotify but how does it work?

Newbie

hello 2 girlfriends have me a very beautiful song and they'd put him on spotify but how does it work?

Maxim

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Song on my playlist won't play anymore

For some reason this song on won't play on my Spotify anymore https://open.spotify.com/track/1inG2cgfeGVBsTCcmMIv0e any reason for this to happen? I'd love to be able to listen to this song again, but wouldn't mind removing Justin briber from ever pl...

Regular

For some reason this song on won't play on my Spotify anymore https://open.spotify.com/track/1inG2cgfeGVBsTCcmMIv0e any reason for this to happen? I'd love to be able to listen to this song again, bu...

crematedman

Community Legend

3154 Views

5 replies

0 likes

  • 3154 Views
  • 5 replies
  • 0 likes

Songs delete after download to iphone 10.1.1, 6S

Hi, Downloaded songs from spotify won't save to my iphone app. I go through the download, put it into offline mode, and the songs delete. I have the most recent iphone update and spotify version. They download, and when I go to "offline" mode, all th...

Visitor

Hi,    Downloaded songs from spotify won't save to my iphone app. I go through the download, put it into offline mode, and the songs delete. I have the most recent iphone update and spoti...

crematedman

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Spotify in offline mode on wifi - iPhone 5s

Hello,I've been having this problem for a couple of weeks now on my iPhone 5s. Whenever I am using my wifi at home, it says Spotify is offline. All other apps on my phone work fine over wifi. Spotify also works over wifi on my desktop.I also cannot c...

Newbie

Hello, I've been having this problem for a couple of weeks now on my iPhone 5s. Whenever I am using my wifi at home, it says Spotify is offline. All other apps on my phone work fine over wifi. Spo...

crematedman

Community Legend

909 Views

1 replies

1 likes

  • 909 Views
  • 1 replies
  • 1 likes

Some albums are saved twice, taking up extra space on my phone

When i go through the Artists tab on my phone and even on the Albums tab, the same album shows up as saved two times, which then takes up extra space on my phone and the amount of saved songs I can have with my Spotify Premium account. Any ideas why ...

Newbie

When i go through the Artists tab on my phone and even on the Albums tab, the same album shows up as saved two times, which then takes up extra space on my phone and the amount of saved songs I can h...

crematedman

Community Legend

1779 Views

1 replies

1 likes

  • 1779 Views
  • 1 replies
  • 1 likes

Spotify says it's downloading but it's not

Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing will work. Any ideas appropriated!

Regular

Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing ...

crematedman

Community Legend

4706 Views

1 replies

0 likes

  • 4706 Views
  • 1 replies
  • 0 likes

Lost all of my songs

Hey you guys!I just lost all of my musics and playlist after reinstalling the app. I've tried the "recover playlist" option but it says that I haven't erased any songs. And that I already know. Please, help me!

Newbie

Hey you guys! I just lost all of my musics and playlist after reinstalling the app. I've tried the "recover playlist" option but it says that I haven't erased any songs. And that I already know. P...

crematedman

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

My offer does not work

Spotify offered me a three month trial of Spotify premium for 0,99$ (9kr) and I of course could not decline the offer and gave them the 0,99$ (9kr) but now it says that I already had an offer of thirty days two years ago. So why did Spotify send me t...

Newbie

Spotify offered me a three month trial of Spotify premium for 0,99$ (9kr) and I of course could not decline the offer and gave them the 0,99$ (9kr) but now it says that I already had an offer of thir...

crematedman

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

App started crash in ios9 so upgraded to ios10 and still crashes

Iphone6 plus 128gbHave tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when it accepts it crashes any help would be mint cheers

Newbie

Iphone6 plus 128gb Have tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when i...

crematedman

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Send to followers: Followers not showing up

"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless. Works fine on Desktop.

Roadie

"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless.   Works fine on Desktop.

Zahraa

Newbie

5735 Views

15 replies

2 likes

iOS
  • 5735 Views
  • 15 replies
  • 2 likes

Solved!!Superuser Contribution Abbonement

Hello,Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?

Newbie

Hello, Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?

MaryS

Roadie

1145 Views

1 replies

0 likes

  • 1145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing Facebook account from Spotify App on ipad

I am wanting to remove my spotity account from the App on an ipad as someone else now uses this. The troublshooting info has told me the attached however the 'disconnect from Facebook' option is not avaialble in my settings. Is anyone able tohelp me ...

Newbie

I am wanting to remove my spotity account from the App on an ipad as someone else now uses this.    The troublshooting info has told me the attached however the 'disconnect from Facebook'...

MaryS

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Premium still getting ads

I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S.Have been upgraded for a good 2 months now.Thanks!

Newbie

I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S. Have been upgraded for a good 2 months now. Thanks!

tezzz

Regular

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Family Plan Problems with iPhone

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my account - however, whenever we are using Spotify at...

Casual Listener

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my ...

ptburg

Casual Listener

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Solved!! app iphone

my app keeps freezing!!i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premium users to solve this prolem for me??thanks

Newbie

my app keeps freezing!! i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premi...

ItsBradderz_

Regular

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Carplay Issue

Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify and navigate to my playlists. It shows up all of my ...

Newbie

Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify a...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Landscape mode on iPhone

Requesting for Landscape mode on Iphone Plus models.

Casual Listener

Requesting for Landscape mode on Iphone Plus models.

Hubo

Community Legend

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes