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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36993 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102502 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299084 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125769 Views

19 replies

38 likes

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  • 38 likes

can't log in on my i phone

hey folks, i have a premium account that works on my mac via safari-browser but not with the app. Also i cant log in on my i phone. I had the free version before an the log in via FB worked and workes. But i wanna use the premium account now. I tried...

Casual Listener

hey folks,   i have a premium account that works on my mac via safari-browser but not with the app. Also i cant log in on my i phone. I had the free version before an the log in via FB worked ...

stefango82

Casual Listener

538 Views

3 replies

1 likes

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  • 1 likes

Spotify Connect on Marantz

when I play Spotify on my Marantz AV 8002 A via spotify connect does it disconnect or stop playing every 10, 15 minutes. it started a couple a weeks ago. when i play spotify on other devices via spotify connect in my home doesn't that happens. Does a...

Newbie

when I play Spotify on my Marantz AV 8002 A via spotify connect does it disconnect or stop playing every 10, 15 minutes. it started a couple a weeks ago. when i play spotify on other devices via spot...

tk-319

Newbie

477 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

invite premium family

I received an invitation to premium family but when I access I receive the following message: you can not enter the family plan because you already have a subscription from another store. I do not know this signature.What should I do?

Newbie

I received an invitation to premium family but when I access I receive the following message: you can not enter the family plan because you already have a subscription from another store. I do not kn...

dragoniteszczec

Newbie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Problem with download

Yesterday I make a contract with premium by credit card ...But it's impossible to listen the music in downloadHow can do?

Newbie

Yesterday I make a contract with premium by credit card ... But it's impossible to listen the music in download How can do?

283 Views

0 replies

0 likes

  • 283 Views
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...

Why do my songs move to the next untouched?

Casual Listener

Why do my songs move to the next untouched?

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
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I not Need login, why?

I not Can login, Why?

Newbie

I not Can login, Why?

Rafat

Casual Listener

336 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline works on Android but not on Iphone

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said i can have 3 devices for offline mode. Please help.

Newbie

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said ...

313 Views

0 replies

0 likes

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Cannot select a song in my own playlist.

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. However, when going to my phone, I am unable to do a...

Regular

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. H...

spooky_goovin

Casual Listener

568 Views

3 replies

0 likes

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  • 3 replies
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Password reaet

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

Newbie

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

501 Views

0 replies

0 likes

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Can not download local files on my iPhone

Hi,since a few days, I can't download local files on my iPhone.After importiong them to my Library, I can't save them on my device.My phone says, that the songs can't get load.Friends of mine have got the same problem.Any ideas..?

Newbie

Hi, since a few days, I can't download local files on my iPhone. After importiong them to my Library, I can't save them on my device. My phone says, that the songs can't get load. Friends of mine...

carolinaoe

Casual Listener

766 Views

3 replies

0 likes

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Logging In

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've already created an account with this email address". So ...

Newbie

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've alrea...

spooky_goovin

Casual Listener

550 Views

2 replies

0 likes

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  • 2 replies
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TONS of Data Usage to Play Offline Songs

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue. I am always careful to download albums/songs to Spotify while on Wifi before playing them if I'm leaving the house. My Starred playlist ...

Casual Listener

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue.   I am always careful to download albums/songs to Spotify while on Wifi before...

raymondr14

Casual Listener

8409 Views

7 replies

0 likes

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  • 7 replies
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Music is fading out on any app launch

Hello guysI have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the app from multitasking.Is it just me? Or is it a featur...

Newbie

Hello guys I have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the...

537 Views

0 replies

0 likes

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iOS 9.3.3 Crashes on Opening Song

Hi,My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with just the pause bottom. I reinstalled it many times and...

Newbie

Hi, My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with...

453 Views

0 replies

0 likes

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iPhone 6 Spotify will automatically and continuously skip songs!

I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in mind, it is skipping even when I havnt pressed any s...

Newbie

I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in m...

491 Views

0 replies

0 likes

  • 491 Views
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Services that include spotify

What other services include spotify premium when you buy them? Any in Mexico?

Newbie

What other services include spotify premium when you buy them? Any in Mexico?

518 Views

0 replies

0 likes

  • 518 Views
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30-day free trial not working?

I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated. I received a mail stating something wrong with my credit card details, but i'v...

Newbie

I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated.  I received a mail sta...

Sarahmp11

Newbie

3791 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes