Announcements
We’re aware of some issues right now and are checking them out! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30687 Views

40 replies

9 likes

  • 30687 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95416 Views

115 replies

12 likes

Other
  • 95416 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293848 Views

60 replies

15 likes

  • 293848 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123754 Views

19 replies

38 likes

  • 123754 Views
  • 19 replies
  • 38 likes

There is no cover on Daily Mix

Hello, guys.How can I bring back Daily Mixe's covers? For now, I don't see them in iOS application. Moreover, I can see them in Android app.Tried to reinstall the app, login/logout.iPhone 5s, iOS 8.4, Spotify 6.8.0

Newbie

Hello, guys. How can I bring back Daily Mixe's covers? For now, I don't see them in iOS application. Moreover, I can see them in Android app. Tried to reinstall the app, login/logout. iPhone 5s, i...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Download of offline songs stops after a while

Ok so i read a whole lot on the forus before posting. I got two new phones, an android and in iphone 7. I always keep the songs in my library (liked / starred) on the device for offline play (its about 550 songs). And ive never had a problem with tha...

Newbie

Ok so i read a whole lot on the forus before posting.    I got two new phones, an android and in iphone 7.    I always keep the songs in my library (liked / starred) on the de...

acke0114

Regular

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Phone's playlist have more songs than computer

My iPhone tells me I have 336 songs in my playlist, but my computer says I have 335 songs. What could the problem be? I am in online mode with both devices.

Casual Listener

My iPhone tells me I have 336 songs in my playlist, but my computer says I have 335 songs. What could the problem be? I am in online mode with both devices.

AlexHolgersen

Casual Listener

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Hola, necesito ayuda!

Hola,Tengo la subscripcion premiun, en el ordenador funciona perfectamente, pero al ir a sincronizarla con mi nuevo iphoe, la version que sale es la normal y pierdo toda mi musica.coo puedo hacer para que salga la version premium en el iphone?gracias

Newbie

Hola, Tengo la subscripcion premiun, en el ordenador funciona perfectamente, pero al ir a sincronizarla con mi nuevo iphoe, la version que sale es la normal y pierdo toda mi musica. coo puedo hacer...

Dimarro

Newbie

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Skips over all songs and doesn't play

When I go into a playlist I created and hit "play" it skips over each song and then stops and doesn't play any music. When this happens in a Spotify created playlist, it skips over each song eventually playing a random song on the list. This happens ...

Casual Listener

When I go into a playlist I created and hit "play" it skips over each song and then stops and doesn't play any music. When this happens in a Spotify created playlist, it skips over each song eventual...

jordanr1203

Casual Listener

744 Views

4 replies

0 likes

  • 744 Views
  • 4 replies
  • 0 likes

can't log in on my i phone

hey folks, i have a premium account that works on my mac via safari-browser but not with the app. Also i cant log in on my i phone. I had the free version before an the log in via FB worked and workes. But i wanna use the premium account now. I tried...

Casual Listener

hey folks,   i have a premium account that works on my mac via safari-browser but not with the app. Also i cant log in on my i phone. I had the free version before an the log in via FB worked ...

stefango82

Casual Listener

505 Views

3 replies

1 likes

  • 505 Views
  • 3 replies
  • 1 likes

Spotify Connect on Marantz

when I play Spotify on my Marantz AV 8002 A via spotify connect does it disconnect or stop playing every 10, 15 minutes. it started a couple a weeks ago. when i play spotify on other devices via spotify connect in my home doesn't that happens. Does a...

Newbie

when I play Spotify on my Marantz AV 8002 A via spotify connect does it disconnect or stop playing every 10, 15 minutes. it started a couple a weeks ago. when i play spotify on other devices via spot...

tk-319

Newbie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

invite premium family

I received an invitation to premium family but when I access I receive the following message: you can not enter the family plan because you already have a subscription from another store. I do not know this signature.What should I do?

Newbie

I received an invitation to premium family but when I access I receive the following message: you can not enter the family plan because you already have a subscription from another store. I do not kn...

dragoniteszczec

Newbie

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Problem with download

Yesterday I make a contract with premium by credit card ...But it's impossible to listen the music in downloadHow can do?

Newbie

Yesterday I make a contract with premium by credit card ... But it's impossible to listen the music in download How can do?

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

...

Why do my songs move to the next untouched?

Casual Listener

Why do my songs move to the next untouched?

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

I not Need login, why?

I not Can login, Why?

Newbie

I not Can login, Why?

Rafat

Casual Listener

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Offline works on Android but not on Iphone

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said i can have 3 devices for offline mode. Please help.

Newbie

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said ...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Cannot select a song in my own playlist.

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. However, when going to my phone, I am unable to do a...

Regular

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. H...

spooky_goovin

Casual Listener

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

Password reaet

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

Newbie

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Can not download local files on my iPhone

Hi,since a few days, I can't download local files on my iPhone.After importiong them to my Library, I can't save them on my device.My phone says, that the songs can't get load.Friends of mine have got the same problem.Any ideas..?

Newbie

Hi, since a few days, I can't download local files on my iPhone. After importiong them to my Library, I can't save them on my device. My phone says, that the songs can't get load. Friends of mine...

carolinaoe

Casual Listener

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

Logging In

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've already created an account with this email address". So ...

Newbie

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've alrea...

spooky_goovin

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

TONS of Data Usage to Play Offline Songs

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue. I am always careful to download albums/songs to Spotify while on Wifi before playing them if I'm leaving the house. My Starred playlist ...

Casual Listener

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue.   I am always careful to download albums/songs to Spotify while on Wifi before...

raymondr14

Casual Listener

8370 Views

7 replies

0 likes

  • 8370 Views
  • 7 replies
  • 0 likes