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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299106 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125794 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Family Plan Problems with iPhone

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my account - however, whenever we are using Spotify at...

Casual Listener

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my ...

ptburg

Casual Listener

657 Views

2 replies

0 likes

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  • 2 replies
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Solved!! app iphone

my app keeps freezing!!i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premium users to solve this prolem for me??thanks

Newbie

my app keeps freezing!! i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premi...

ItsBradderz_

Regular

593 Views

1 replies

0 likes

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  • 1 replies
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Carplay Issue

Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify and navigate to my playlists. It shows up all of my ...

Newbie

Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify a...

475 Views

0 replies

0 likes

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Landscape mode on iPhone

Requesting for Landscape mode on Iphone Plus models.

Casual Listener

Requesting for Landscape mode on Iphone Plus models.

Hubo

Community Legend

951 Views

1 replies

0 likes

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  • 1 replies
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Unlock with Touch ID driving (safe driving)

Many of us listen to music with Spotify while we're driving. When we want to change songs the Iphone is locked and we have to enter the code, and this is a risk when you are driving. Therefore I propose that you can unlock when using Spotify with Tou...

Casual Listener

Many of us listen to music with Spotify while we're driving. When we want to change songs the Iphone is locked and we have to enter the code, and this is a risk when you are driving. Therefore I prop...

alfme

Newbie

2277 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Switched from macbook to ipad but commercials keep coming (paying user)

Hey everyone since my macbook died, I've been using an ipad. I'm a paying user but the commercials keep coming. How can I fix this? (Yes, I am logged in with my account)best wishes Kat

Casual Listener

Hey everyone 🙂 since my macbook died, I've been using an ipad. I'm a paying user but the commercials keep coming. How can I fix this? (Yes, I am logged in with my account) best wishes ❤️ Kat

kbrooksc

Community Legend

486 Views

3 replies

0 likes

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  • 3 replies
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Playlist no aparece

Hola, acabo de reinstalar mi Spotify y ya no aparecen mis playlist! Que debo hacer?

Newbie

Hola, acabo de reinstalar mi Spotify y ya no aparecen mis playlist! Que debo hacer?

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Solved!! My local files won't download to my iphone

Ok so for the past few days I've been trying to download these local files I have on my computer but they won't download. Sometimes it works but now it isn't. I have tried multiple things and none of them work! This is very annoying and if I can't do...

Casual Listener

Ok so for the past few days I've been trying to download these local files I have on my computer but they won't download. Sometimes it works but now it isn't. I have tried multiple things and none of...

kbrooksc

Community Legend

991 Views

4 replies

0 likes

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  • 4 replies
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Track number has a "/" slash. What do the numbers mean?

I have tried to find this in the FAQ, and I'm sure the answer is so simple that no one needs to ask. I'm playing Spotify from my iPhone through my Bose system in my Nissan.What in the world does the "x/y" mean? What does the top number represent and ...

Newbie

I have tried to find this in the FAQ, and I'm sure the answer is so simple that no one needs to ask. I'm playing Spotify from my iPhone through my Bose system in my Nissan. What in the world does ...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Mi Spotify se detiene cuando abro Facebook o cualquier otra aplicación

Necesito ayuda ! Ingresó a mi Spotify y pongo mi lista de reproducción en cuanto quiero ver Facebook o cualquier otra aplicación la música se detiene y vuelve a comenzar si vuelvo a entrar a Spotify. Tengo un iPhone 5s y cuenta premium

Newbie

Necesito ayuda ! Ingresó a mi Spotify y pongo mi lista de reproducción en cuanto quiero ver Facebook o cualquier otra aplicación la música se detiene y vuelve a comenzar si vuelvo a entrar a Spotify....

5338 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Can't get device password

I'm tyring to get a password to log in via my iPad. I click the "Set Device Password" link and get a messge that a pw has been sent to my email, but the email doesn't come through. (And, yes, I've checked my spam folder!)

Newbie

I'm tyring to get a password to log in via my iPad. I click the "Set Device Password" link and get a messge that a pw has been sent to my email, but the email doesn't  come through. (And, yes, I...

user-removed

Not applicable

501 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify only plays through tv speakers

This is the weirdest thing and i cant figure it out: spotify only plays through the tv speaker and not through the connected sound system when casting from iphoneSE app to 2016 vizio smartcast 4k hdtv. Everything else i cast from my iphone to the tv ...

Newbie

This is the weirdest thing and i cant figure it out: spotify only plays through the tv speaker and not through the connected sound system when casting from iphoneSE app to 2016 vizio smartcast 4k hdt...

gregoryemiller

Casual Listener

576 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Every time I try to log in it says 'you've already created an account with this email address'

Just got a new iPhone. I'm hitting 'Log In' on the screen, not 'sign up' but when I enter the information it says I've already created an account with this email address. If I try to do it through facebook it says 'You have already authorized Spotify...

Casual Listener

Just got a new iPhone. I'm hitting 'Log In' on the screen, not 'sign up' but when I enter the information it says I've already created an account with this email address.   If I try to do it t...

gilaf77

Casual Listener

580 Views

2 replies

0 likes

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  • 2 replies
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Sync Over Cellular was disabled - Spotify iOS still synced over cellular - now charged 600 Euro

Hi, the title says it all really. I renewed my Spotify Premium subscription at a party, and the next day I discovered that it had synced 2GB+ via 4G. I immediately checked my settings, and Music Quality > Sync Over Cellular was indeed disabled (i hav...

Gig Goer

Hi, the title says it all really.   I renewed my Spotify Premium subscription at a party, and the next day I discovered that it had synced 2GB+ via 4G. I immediately checked my settings, and M...

sindreg

Gig Goer

4568 Views

9 replies

0 likes

4G
bug
  • 4568 Views
  • 9 replies
  • 0 likes

Long wait..

Every time I open the Spotify app on wifi it almost takes 2 minutes to get online. But when I opened the VPN or cellular data it connects directly. And yes I tried with different wifi s

Newbie

Every time I open the Spotify app on wifi it almost takes 2 minutes to get online. But when I opened the VPN or cellular data it connects directly. And yes I tried with different wifi s

481 Views

0 replies

0 likes

  • 481 Views
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There is no cover on Daily Mix

Hello, guys.How can I bring back Daily Mixe's covers? For now, I don't see them in iOS application. Moreover, I can see them in Android app.Tried to reinstall the app, login/logout.iPhone 5s, iOS 8.4, Spotify 6.8.0

Newbie

Hello, guys. How can I bring back Daily Mixe's covers? For now, I don't see them in iOS application. Moreover, I can see them in Android app. Tried to reinstall the app, login/logout. iPhone 5s, i...

286 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Download of offline songs stops after a while

Ok so i read a whole lot on the forus before posting. I got two new phones, an android and in iphone 7. I always keep the songs in my library (liked / starred) on the device for offline play (its about 550 songs). And ive never had a problem with tha...

Newbie

Ok so i read a whole lot on the forus before posting.    I got two new phones, an android and in iphone 7.    I always keep the songs in my library (liked / starred) on the de...

acke0114

Regular

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Phone's playlist have more songs than computer

My iPhone tells me I have 336 songs in my playlist, but my computer says I have 335 songs. What could the problem be? I am in online mode with both devices.

Casual Listener

My iPhone tells me I have 336 songs in my playlist, but my computer says I have 335 songs. What could the problem be? I am in online mode with both devices.

AlexHolgersen

Casual Listener

714 Views

1 replies

0 likes

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  • 1 replies
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Hola, necesito ayuda!

Hola,Tengo la subscripcion premiun, en el ordenador funciona perfectamente, pero al ir a sincronizarla con mi nuevo iphoe, la version que sale es la normal y pierdo toda mi musica.coo puedo hacer para que salga la version premium en el iphone?gracias

Newbie

Hola, Tengo la subscripcion premiun, en el ordenador funciona perfectamente, pero al ir a sincronizarla con mi nuevo iphoe, la version que sale es la normal y pierdo toda mi musica. coo puedo hacer...

Dimarro

Newbie

614 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Skips over all songs and doesn't play

When I go into a playlist I created and hit "play" it skips over each song and then stops and doesn't play any music. When this happens in a Spotify created playlist, it skips over each song eventually playing a random song on the list. This happens ...

Casual Listener

When I go into a playlist I created and hit "play" it skips over each song and then stops and doesn't play any music. When this happens in a Spotify created playlist, it skips over each song eventual...

jordanr1203

Casual Listener

781 Views

4 replies

0 likes

  • 781 Views
  • 4 replies
  • 0 likes