Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37116 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102588 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431227 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299114 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
On my windows pc this song has every detail and all that, when I try playing it on Spotify or works too but, when I synced to my iPhone the album arts don't come along and I don't know how to delete the files and it's really annoying to look at like ...
On my windows pc this song has every detail and all that, when I try playing it on Spotify or works too but, when I synced to my iPhone the album arts don't come along and I don't know how to delete ...
360 Views
0 replies
0 likes
I cant play music at all after my account reverted from paid to free. Nothing has fixed it. Reinstalled spotify and everything. Im pissed
I cant play music at all after my account reverted from paid to free. Nothing has fixed it. Reinstalled spotify and everything. Im pissed
Roadie
715 Views
2 replies
0 likes
My starred playlist has now defaulted to oldest song first. I always use it on newest first. I can still sort it that way on the desktop, but there is not sort option on mobile. Am I missing something? Sorting manually is not an option as there are h...
My starred playlist has now defaulted to oldest song first. I always use it on newest first. I can still sort it that way on the desktop, but there is not sort option on mobile. Am I missing somethin...
Roadie
1520 Views
1 replies
0 likes
Hey everyone.So I'm running an iOS 9.3.4 on iPhone 6S.Recently I stumbled upon a bug, where the singles section/module is missing from the artists page. I can see the albums and top tracks only.I tried reinstalling, restarting, logging out and in - s...
Hey everyone. So I'm running an iOS 9.3.4 on iPhone 6S. Recently I stumbled upon a bug, where the singles section/module is missing from the artists page. I can see the albums and top tracks only. ...
Casual Listener
1172 Views
4 replies
0 likes
hello 2 girlfriends have me a very beautiful song and they'd put him on spotify but how does it work?
hello 2 girlfriends have me a very beautiful song and they'd put him on spotify but how does it work?
Spotify Star
432 Views
1 replies
0 likes
Spotify Star
1020 Views
1 replies
0 likes
For some reason this song on won't play on my Spotify anymore https://open.spotify.com/track/1inG2cgfeGVBsTCcmMIv0e any reason for this to happen? I'd love to be able to listen to this song again, but wouldn't mind removing Justin briber from ever pl...
For some reason this song on won't play on my Spotify anymore https://open.spotify.com/track/1inG2cgfeGVBsTCcmMIv0e any reason for this to happen? I'd love to be able to listen to this song again, bu...
Community Legend
3068 Views
5 replies
0 likes
Hi, Downloaded songs from spotify won't save to my iphone app. I go through the download, put it into offline mode, and the songs delete. I have the most recent iphone update and spotify version. They download, and when I go to "offline" mode, all th...
Hi, Downloaded songs from spotify won't save to my iphone app. I go through the download, put it into offline mode, and the songs delete. I have the most recent iphone update and spoti...
Community Legend
486 Views
1 replies
0 likes
Hello,I've been having this problem for a couple of weeks now on my iPhone 5s. Whenever I am using my wifi at home, it says Spotify is offline. All other apps on my phone work fine over wifi. Spotify also works over wifi on my desktop.I also cannot c...
Hello, I've been having this problem for a couple of weeks now on my iPhone 5s. Whenever I am using my wifi at home, it says Spotify is offline. All other apps on my phone work fine over wifi. Spo...
Community Legend
890 Views
1 replies
1 likes
When i go through the Artists tab on my phone and even on the Albums tab, the same album shows up as saved two times, which then takes up extra space on my phone and the amount of saved songs I can have with my Spotify Premium account. Any ideas why ...
When i go through the Artists tab on my phone and even on the Albums tab, the same album shows up as saved two times, which then takes up extra space on my phone and the amount of saved songs I can h...
Community Legend
1749 Views
1 replies
1 likes
Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing will work. Any ideas appropriated!
Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing ...
Community Legend
4674 Views
1 replies
0 likes
Hey you guys!I just lost all of my musics and playlist after reinstalling the app. I've tried the "recover playlist" option but it says that I haven't erased any songs. And that I already know. Please, help me!
Hey you guys! I just lost all of my musics and playlist after reinstalling the app. I've tried the "recover playlist" option but it says that I haven't erased any songs. And that I already know. P...
Community Legend
411 Views
1 replies
0 likes
Spotify offered me a three month trial of Spotify premium for 0,99$ (9kr) and I of course could not decline the offer and gave them the 0,99$ (9kr) but now it says that I already had an offer of thirty days two years ago. So why did Spotify send me t...
Spotify offered me a three month trial of Spotify premium for 0,99$ (9kr) and I of course could not decline the offer and gave them the 0,99$ (9kr) but now it says that I already had an offer of thir...
Community Legend
472 Views
1 replies
0 likes
Iphone6 plus 128gbHave tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when it accepts it crashes any help would be mint cheers
Iphone6 plus 128gb Have tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when i...
Community Legend
462 Views
1 replies
0 likes
"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless. Works fine on Desktop.
"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless. Works fine on Desktop.
Newbie
5609 Views
15 replies
2 likes
Problems With my login my account ia fernanda.sophia07@gmail.com i m nervous trying tô login since 2 days
Problems With my login my account ia fernanda.sophia07@gmail.com i m nervous trying tô login since 2 days
Roadie
537 Views
1 replies
0 likes
Hello,Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?
Hello, Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?
Roadie
1120 Views
1 replies
0 likes
I am wanting to remove my spotity account from the App on an ipad as someone else now uses this. The troublshooting info has told me the attached however the 'disconnect from Facebook' option is not avaialble in my settings. Is anyone able tohelp me ...
I am wanting to remove my spotity account from the App on an ipad as someone else now uses this. The troublshooting info has told me the attached however the 'disconnect from Facebook'...
Roadie
441 Views
1 replies
0 likes
I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S.Have been upgraded for a good 2 months now.Thanks!
I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S. Have been upgraded for a good 2 months now. Thanks!
Regular
612 Views
1 replies
0 likes
