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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407812 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279131 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178696 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi,since a few days, I can't download local files on my iPhone.After importiong them to my Library, I can't save them on my device.My phone says, that the songs can't get load.Friends of mine have got the same problem.Any ideas..?
Hi, since a few days, I can't download local files on my iPhone. After importiong them to my Library, I can't save them on my device. My phone says, that the songs can't get load. Friends of mine...
Casual Listener
707 Views
3 replies
0 likes
All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've already created an account with this email address". So ...
All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've alrea...
Casual Listener
493 Views
2 replies
0 likes
Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue. I am always careful to download albums/songs to Spotify while on Wifi before playing them if I'm leaving the house. My Starred playlist ...
Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue. I am always careful to download albums/songs to Spotify while on Wifi before...
Casual Listener
8311 Views
7 replies
0 likes
Hello guysI have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the app from multitasking.Is it just me? Or is it a featur...
Hello guys I have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the...
501 Views
0 replies
0 likes
Hi,My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with just the pause bottom. I reinstalled it many times and...
Hi, My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with...
431 Views
0 replies
0 likes
I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in mind, it is skipping even when I havnt pressed any s...
I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in m...
473 Views
0 replies
0 likes
What other services include spotify premium when you buy them? Any in Mexico?
What other services include spotify premium when you buy them? Any in Mexico?
491 Views
0 replies
0 likes
I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated. I received a mail stating something wrong with my credit card details, but i'v...
I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated. I received a mail sta...
Newbie
3591 Views
9 replies
0 likes
I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).
I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).
424 Views
0 replies
0 likes
I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions
I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions
Newbie
693 Views
2 replies
0 likes
I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the last three versions of iOS. I also always allow the a...
I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the la...
Casual Listener
1569 Views
10 replies
0 likes
Hello there,Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password to be reset. When I logged in again, I had no more pl...
Hello there, Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password ...
286 Views
0 replies
0 likes
da ieri spotify mi propone di cliccare accetta su termini e condizioni aggiornate ma non trovo la voce "Accetta" . Qualcuno sa dirmi dov'e'?
da ieri spotify mi propone di cliccare accetta su termini e condizioni aggiornate ma non trovo la voce "Accetta" . Qualcuno sa dirmi dov'e'?
Regular
984 Views
6 replies
1 likes
So I logged in to my Spotify and only some of my songs are playing. When I try to click a song that I want to play it would skip or it would just not play. Also some of my songs got deleted from my playlist. Can someone please help?
So I logged in to my Spotify and only some of my songs are playing. When I try to click a song that I want to play it would skip or it would just not play. Also some of my songs got deleted from...
287 Views
0 replies
0 likes
Anybody else having the issue with the Floyd album "wish you were here"? I can only access 2/5 songs..? Where did slide two go? Is it a glitch? The link is below to the albumhttps://open.spotify.com/album/0bCAjiUamIFqKJsekOYuRw
Anybody else having the issue with the Floyd album "wish you were here"? I can only access 2/5 songs..? Where did slide two go? Is it a glitch? The link is below to the album https://open.spotify....
Casual Listener
453 Views
2 replies
0 likes
I followed a playlist on Spotify a while ago, but it wont play the music while my phone is connected to the AUX in my car. When I try to play it on my phone, one song starts, but then it stops and I have to press next for every time the songs end.
I followed a playlist on Spotify a while ago, but it wont play the music while my phone is connected to the AUX in my car. When I try to play it on my phone, one song starts, but then it stops and I ...
283 Views
0 replies
0 likes
Hi I want to use spotify on the airstudio+ app (an app to listen to music on a Philips speaker) but in the app, you can only login with your spotify username and password. But my account is connected with facebook. So how can I login?
Hi I want to use spotify on the airstudio+ app (an app to listen to music on a Philips speaker) but in the app, you can only login with your spotify username and password. But my account is ...
Casual Listener
906 Views
3 replies
0 likes
I just downloaded Spotify onto my iPod and used an account that I have synced with several other devices. When I go into any playlist, it will not allow me to tap on and play a specific song in that playlist. It just indicates the Shuffle button, whi...
I just downloaded Spotify onto my iPod and used an account that I have synced with several other devices. When I go into any playlist, it will not allow me to tap on and play a specific song in that ...
Community Legend
756 Views
5 replies
0 likes
Just after I updated my iPhone 5s to the latest iOS 10.1.1 I can no longer play anything in my Spotify app. When I go into a category, the tracks just flip by at about 2 per second until the end of all tracks in that category. I can't press any other...
Just after I updated my iPhone 5s to the latest iOS 10.1.1 I can no longer play anything in my Spotify app. When I go into a category, the tracks just flip by at about 2 per second until the end of a...
Newbie
642 Views
1 replies
2 likes
275 Views
0 replies
0 likes
