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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241951 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124782 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2970 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307665 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131958 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Error appearing when downloading music

Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of space on my device

Casual Listener

Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of s...

Bittencourt

Spotify Star

730 Views

5 replies

0 likes

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  • 5 replies
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Is CarPlay ever going to work properly?!

Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify.Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd expect!) but it's a different story for Spotify.There must...

Casual Listener

Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify. Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd exp...

iWurzel

Casual Listener

467 Views

1 replies

0 likes

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  • 1 replies
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I used to have several Daily Mixes, now only one... ?

When the Daily Mix feature started I had several numbered daily mixes, each with a different genre. Now I click on Your Library/Your Daily Mix and there is only "Daily Mix 1" there. This has gone on for over a week. Did the feature change? Are mine "...

Casual Listener

When the Daily Mix feature started I had several numbered daily mixes, each with a different genre. Now I click on Your Library/Your Daily Mix and there is only "Daily Mix 1" there. This has gone on ...

Catee

Community Legend

1123 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Unable to login with Facebook

I recently changed my facebook password and now when I'm trying to login to Spotify I just get a blank page when I'm about to confirm through facebook. What do I do?

Newbie

I recently changed my facebook password and now when I'm trying to login to Spotify I just get a blank page when I'm about to confirm through facebook. What do I do?

user-removed

Not applicable

858 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! A Way to Automatically Watch 30 Minute Video Ads?

Is there a way to always choose to watch the short video ad instead of being asked? If I'm driving the process of unlocking my phone, switching from my GPS app to the spotify app, and then click on the very small watch video link, can be incredibly d...

Casual Listener

Is there a way to always choose to watch the short video ad instead of being asked? If I'm driving the process of unlocking my phone, switching from my GPS app to the spotify app, and then click on t...

loqitu

Casual Listener

3450 Views

2 replies

0 likes

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  • 2 replies
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Last FM Credentials

I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect.I'm 100% sure they are correct, I'm using the same username/password on the last.fm website and I c...

Casual Listener

I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect. I'm 100% sure they are correct, I'm using th...

Catee

Community Legend

1006 Views

5 replies

0 likes

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  • 5 replies
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Sort Playlists on iOS Mobile

Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually been added before the music itself. It means that I ca...

Newbie

Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually bee...

kazchaz

Newbie

10149 Views

13 replies

21 likes

  • 10149 Views
  • 13 replies
  • 21 likes

Spotify crashes after startup on iPhone 6

Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't know what else to do

Newbie

Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't ...

crematedman

Community Legend

950 Views

3 replies

0 likes

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  • 3 replies
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Random Pauses

Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its very frustrating

Newbie

Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its...

587 Views

0 replies

0 likes

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  • 0 replies
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Cannot play downloaded playlist when offline

When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it says 'Track not available. You are offline. Go online an...

Newbie

When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
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Song not downloaded - If you own the song, you can sync it from your computer

I used to own the song and have it iTunes on my mac, however, I no longer do.Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly appreciated.

Newbie

I used to own the song and have it iTunes on my mac, however, I no longer do. Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly apprecia...

1252 Views

0 replies

5 likes

  • 1252 Views
  • 0 replies
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Can't click artist to open their albums

When I click artist in my playlists I get the message "Spotify can't open this link on this device" I have deleted the app and reinstalled twice , went to the site logged out all devices, there are no updates available for the app at this time or my ...

Newbie

When I click artist in my playlists I get the message "Spotify can't open this link on this device" I have deleted the app and reinstalled twice , went to the site logged out all devices, there are n...

user-removed

Not applicable

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Offline?

When I leave a wifi area, why does Spotify go offline and not let me play my music?

Newbie

When I leave a wifi area, why does Spotify go offline and not let me play my music?

Bittencourt

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
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Solved!! Spotify for kids

Hi I would like that my kids (5 and 8 year old) listen Spotify in their bedroom. Is there a solution to do that without purchase for each a device (ipod touch f.e.) to manage the app. I'm searching a terminal directly connected with spotify to listen...

Newbie

Hi I would like that my kids (5 and 8 year old) listen Spotify in their bedroom. Is there a solution to do that without purchase for each a device (ipod touch f.e.) to manage the app.   I'm se...

Maxim

Spotify Star

691 Views

1 replies

0 likes

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  • 1 replies
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iOS 10 update and Bluetooth issues

I recently update to iOS 10 and Spotify is no longer connecting to my Bluetooth headphones. I tried a fresh install without any luck. Bluetooth works on all others devices.

Newbie

I recently update to iOS 10 and Spotify is no longer connecting to my Bluetooth headphones. I tried a fresh install without any luck. Bluetooth works on all others devices.

kolorobot

Newbie

1903 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

spotify dosen't open ios 7.1.2

hey guys after the update that was there a few days ago i can't open spotify on my iphone, when i press the spotify icon nothing happens its just like that it dosent know that i clicked the icon, im useing a iphone 4 with ios 7.1.2 Plz Help

Visitor

hey guys after the update that  was there a few days ago i can't open spotify on my iphone, when i press the spotify icon nothing happens its just like that it dosent know that i clicked the ico...

radekde

Casual Listener

1110 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Log in failed already have an account

Hi. Just signed up and when trying to log in I get a message saying that I already have an account?

Casual Listener

Hi. Just signed up and when trying to log in I get a message saying that I already have an account?

Emma130979

Casual Listener

1433 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Resetting my account and password

Guys, please help me. I forgot my first account's password and now I'm trying to reset it, I forgot my username. Please help me. It's a premium account. I can't pay 2 accounts. Reply ASAP.

Newbie

Guys, please help me. I forgot my first account's password and now I'm trying to reset it, I forgot my username. Please help me. It's a premium account. I can't pay 2 accounts. Reply ASAP. 😞

LordRollin

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
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Solved!! Do not working notifications

Do not come Push notifications in the settings they are toggle on. iOS 10.1.1Pls help me

Newbie

Do not come Push notifications in the settings they are toggle on. iOS 10.1.1 Pls help me

LordRollin

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Iphone not showing subscription or playlists?

I've downloaded the spotify app and logged in, however on the app it says that my subscription is free (i have premium) and i have no playlists? On my PC it says i have premium and all playlists etc. I've tried logging off and on and also tried resta...

Newbie

I've downloaded the spotify app and logged in, however on the app it says that my subscription is free (i have premium) and i have no playlists? On my PC it says i have premium and all playlists etc....

LordRollin

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes