Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
parkerfor2
Visitor
7368 Views
9 replies
21 likes

7368 Views
9 replies
21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

MattSuda
Spotify Star
2023-04-13 4:23:38 PM
2023-04-13 4:24:10 PM
MattSuda
Spotify Star
17242 Views
1 replies
2 likes

17242 Views
1 replies
2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

Hubo
Community Legend
2021-06-14 12:58:26 PM
2023-04-02 6:10:09 PM
Camila73
Visitor
91999 Views
125 replies
34 likes

91999 Views
125 replies
34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

Tyhxd
Newbie
2020-03-13 3:02:49 PM
2022-01-27 9:16:11 AM
n0hero
Casual Listener
21985 Views
8 replies
0 likes

21985 Views
8 replies
0 likes

Solved!! Family Subscriptions!

I cancel my suscription on itunes.... Now how can i do to get in a faMily suscription whith my iPad ?

Patrimon71
Newbie
I cancel my suscription on itunes.... Now how can i do to get in a faMily suscription whith my iPad ?
2016-09-22 2:42:58 PM
2016-09-22 2:55:09 PM
KatesHere
Community Legend
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Turning off shuffle play is a premium feature?

Now come on Spotify. This just isn't right. I have to pay you if I want to listen to an album in order? Now the adds though that'd make me subscribe if I had the money to spare. But are you seriously going to keep it like that?

SuprntrlAngel
Casual Listener
Now come on Spotify. This just isn't right. I have to pay you if I want to listen to an album in order? Now the adds though that'd make me subscribe if I had the money to spare. But are you seriously...
2016-09-21 4:34:53 PM
2016-09-22 2:00:01 PM
SuprntrlAngel
Casual Listener
978 Views
2 replies
2 likes

978 Views
2 replies
2 likes

Spotify Gives False Battery Meter Reading

I have an Iphone 6, which I've had for 2 years now, but this isn't a new problem. Also worth pointing out is, I used Spotify every single day. About a year ago I noticed my battery was running low really quickly, and just thought my phone must have b...

glendvd1001
Regular
I have an Iphone 6, which I've had for 2 years now, but this isn't a new problem. Also worth pointing out is, I used Spotify every single day. About a year ago I noticed my ...
2016-09-21 12:48:31 PM
2016-09-22 1:03:08 PM
glendvd1001
Regular
291 Views
3 replies
1 likes

291 Views
3 replies
1 likes

Song preview causes crash

If I hold down a song, album or playlist to hear a preview the app crashes.iPhone 7iOS 10.0.1.

11172558970
Casual Listener
If I hold down a song, album or playlist to hear a preview the app crashes. iPhone 7 iOS 10.0.1.
2016-09-19 8:25:46 PM
2016-09-22 12:30:28 PM
11172558970
Casual Listener
351 Views
3 replies
1 likes

351 Views
3 replies
1 likes

offline playback says my downloaded songs are not downloaded

I'm using a premium account on iPhone SE I've made a playlist.I've downloaded the entire playlist.- All tracks got a green download-icon.I took my spotify offline.I played the downloaded playlist.It works for a while (couple of songs)Than it says the...

reneehulshoff
Newbie
I'm using a premium account on iPhone SE I've made a playlist. I've downloaded the entire playlist. - All tracks got a green download-icon. I took my spotify offline. I played ...
2016-09-22 10:58:32 AM
442 Views
0 replies
1 likes

442 Views
0 replies
1 likes

Stops listening music when network changes in iPhone 7/iOS 10

Yesterday I did the same thing with previous Sportify app and it worked well. The issue happens using latest iOS app (updated today) . If the network changes, in my case from Wifi to 4G, when listening to any song on Spotify audio stops and "no inter...

jmalbarracin
Casual Listener
Yesterday I did the same thing with previous Sportify app and it worked well. The issue happens using latest iOS app (updated today) . If the network changes, in my case from Wifi to 4G...
2016-09-21 4:32:42 PM
2016-09-22 10:57:12 AM
jmalbarracin
Casual Listener
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Stuck on shuffle play

My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this problem. Is this normal? Any ideas on how to resolv...

Emily01
Newbie
My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this ...
2016-07-02 4:45:02 AM
2016-09-22 4:36:50 AM
Jp1959
Newbie
604 Views
2 replies
0 likes

604 Views
2 replies
0 likes

Hello I had recently did a payment but than I asked for a refund and now my Spotify is blocked

And I would like to return back to Spotify but it woulden't let me switch to Premium nor can I log in at all please help me?

Ekrem50
Newbie
And I would like to return back to Spotify but it woulden't let me switch to Premium nor can I log in at all please help me?
2016-09-22 2:55:50 AM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Local Files will not sync to my iPhone (iOS 10) no matter what

Hello all! I am posting this because I can't figure it out at all; I've searched everywhere. So I have spotify premium and I have the desktop and the iOS version of the app, and I have local files on my PC that I have in a playlist that plays fine on...

gsciullo117
Casual Listener
Hello all! I am posting this because I can't figure it out at all; I've searched everywhere. So I have spotify premium and I have the desktop and the iOS version of the app, and I have local files on...
2016-09-19 6:40:03 AM
2016-09-22 2:50:44 AM
gsciullo117
Casual Listener
479 Views
3 replies
1 likes

479 Views
3 replies
1 likes

Como pagar con iTunes

¿Como puedo pagar por medio de iTunes spotify premium?

Abigaila
Newbie
¿Como puedo pagar por medio de iTunes spotify premium?
2016-09-22 2:26:14 AM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

Tab bar. Missing in Iphone 6s

I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?

santicorvalan
Casual Listener
I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?
2016-06-21 3:06:54 AM
2016-09-21 8:28:07 PM
elektralex
Newbie
714 Views
5 replies
0 likes

714 Views
5 replies
0 likes

Stops playing for no reason

Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi. Spotify randomly either stops playing or quits altogether. I can get through a few dozen tracks, but I've never yet made it straight from A-Z, let alon...

peldc
Newbie
Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi. Spotify randomly either stops playing or quits altogether. I can get through a few dozen...
2016-09-17 11:06:15 PM
2016-09-21 8:25:05 PM
alus992
Regular
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

Spotify stops working while texting after update to iOS 10

Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premiumAnyone? What do I do

Royalmissm
Newbie
Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premium Anyone? What do I do
2016-09-21 8:18:00 PM
233 Views
0 replies
1 likes

233 Views
0 replies
1 likes

Solved!! iOS 10 - crash when listening to snipits

Ianjm
Gig Goer
2016-09-13 9:59:33 PM
2016-09-21 8:09:44 PM
Ianjm
Gig Goer
2211 Views
11 replies
4 likes

2211 Views
11 replies
4 likes

Crashing when trying to preview

My Spotify app has now crashed twice when I attempt to preview songs. I'm using iOS 10.0.1

Cyberwulf
Newbie
My Spotify app has now crashed twice when I attempt to preview songs. I'm using iOS 10.0.1
2016-09-21 7:16:35 PM
2016-09-21 7:53:18 PM
Hubo
Community Legend
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

Can't play party mode with mood slider

Hello,I am having trouble finding a way to play the party playlists with the mood slider, but I only get the shuffle play where there is no mood slider, can you help please?

Jyotish
Newbie
Hello, I am having trouble finding a way to play the party playlists with the mood slider, but I only get the shuffle play where there is no mood slider, can you help please?
2016-09-10 11:11:42 PM
2016-09-21 7:06:51 PM
StevenR
Roadie
1482 Views
1 replies
3 likes

1482 Views
1 replies
3 likes

Solved!! Why is Spotify iOS not being updated

Spotify iOS was on a 2 week update cycle until 26-May-2016 version 5.7.0Nothing since - does anybody know why?

Ianjm
Gig Goer
Spotify iOS was on a 2 week update cycle until 26-May-2016 version 5.7.0 Nothing since - does anybody know why?
2016-09-20 8:31:59 PM
2016-09-21 6:37:44 PM
Somebody
Casual Listener
541 Views
3 replies
1 likes

541 Views
3 replies
1 likes

iOS ALL Songs Unplayable

Been having this issue for about 4 days now and haven't been able to find the same problem on these forums.I'm a free user using iOS. On my desktop everything is fine. On mobile every song is grayed out as if they are unplayable. Every song, every pl...

danhalen138
Newbie
Been having this issue for about 4 days now and haven't been able to find the same problem on these forums. I'm a free user using iOS. On my desktop everything is fine. On mobile every song is gra...
2016-09-21 4:36:20 AM
2016-09-21 5:55:53 PM
DingPing
Newbie
246 Views
1 replies
1 likes

246 Views
1 replies
1 likes

New update lost songs

Hi there,I just updated Spotify (the version which has Czech) and have lost about 2000 songs on one of my playlists (Starred. And yes, all were downloaded and available offline). I haven't dared check the others yet. Has anyone else had this issue? O...

Amy42
Newbie
Hi there, I just updated Spotify (the version which has Czech) and have lost about 2000 songs on one of my playlists (Starred. And yes, all were downloaded and available offline). I haven't dared ...
2016-09-21 5:42:56 PM
169 Views
0 replies
0 likes

169 Views
0 replies
0 likes

Music Rearranged Completely in Playlist

I will add new songs I like to my Starred playlist. The most recent songs were always listed at the top, with the first songs I ever added at the bottom. After I updated my phone this morning, it completely reversed that order. Now to listen to the n...

crhnilicka
Newbie
I will add new songs I like to my Starred playlist. The most recent songs were always listed at the top, with the first songs I ever added at the bottom. After I updated my phone this morning, it com...
2016-09-21 5:40:41 PM
120 Views
0 replies
0 likes

120 Views
0 replies
0 likes

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