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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70287 Views
  • 16 replies
  • 37 likes
  • 70287 Views
  • 16 replies
  • 37 likes

Solved!! Neues Abo in App erkennen

Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?

  • Newbie
  • Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?
  • crematedman
  • Community Legend
  • 467 Views
  • 1 replies
  • 1 likes
  • 467 Views
  • 1 replies
  • 1 likes

cannot upgrade to premium in the app (iphone 4s ios 9)

Good Afternoon, I tried finding a way to upgrade my account to premium within the spotify app on my phone, and that seems to not be possible anymore. Am I missing something? Please help if you can!

  • Newbie
  • Good Afternoon,   I tried finding a way to upgrade my account to premium within the spotify app on my phone, and that seems to not be possible anymore. Am I missing something? Please help if y...
  • crematedman
  • Community Legend
  • 268 Views
  • 1 replies
  • 1 likes
  • 268 Views
  • 1 replies
  • 1 likes

Spotify keeps logging off and musics are no longer available offline

HelloI have Spotify premium account and do the log in through my facebook account.Since last month, apparentely for no reason, when I start the Spotify app, it asks me to do the log in again. I do the log in through facebook, and suddenly all my offl...

  • Newbie
  • Hello I have Spotify premium account and do the log in through my facebook account. Since last month, apparentely for no reason, when I start the Spotify app, it asks me to do the log in again. I d...
  • crematedman
  • Community Legend
  • 295 Views
  • 1 replies
  • 1 likes
  • 295 Views
  • 1 replies
  • 1 likes

Unable to see some of friend's public playlistS

I can see a majority of their playlists, but they just created a few new ones that are public, but they don't show up when I go to their profile. I have tried reinstalling the app but they don't show up in my app on on the desktop version.

  • Newbie
  • I can see a majority of their playlists, but they just created a few new ones that are public, but they don't show up when I go to their profile. I have tried reinstalling the app but they don't show...
  • crematedman
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

download cannot be removed from device

I am using spotify on iOS. When I try to delete an audiobook I have downloaded before it doesent work. I choose the option "remove download" and the toggle button displays the correct setting but in front of every chapter the download symbol is still...

  • Newbie
  • I am using spotify on iOS. When I try to delete an audiobook I have downloaded before it doesent work. I choose the option "remove download" and the toggle button displays the correct setting bu...
  • crematedman
  • Community Legend
  • 223 Views
  • 1 replies
  • 1 likes
  • 223 Views
  • 1 replies
  • 1 likes

Solved!! Show newest songs first

Hi. I got a public playlist that is highly requested, with the newest music for a specific genre.I need help with the following: When I share my playlist, I want people to see the recently added songs first. For now, they see the first song added to ...

  • Casual Listener
  • Hi.   I got a public playlist that is highly requested, with the newest music for a specific genre. I need help with the following: When I share my playlist, I want people to see the recent...
  • crematedman
  • Community Legend
  • 1865 Views
  • 4 replies
  • 0 likes
  • 1865 Views
  • 4 replies
  • 0 likes

Solved!! Lyrics

There used to be lyrics available to view on the PC but now you can't. Why did it get taken away? Can it please be brought back!?!? Also users should be allowed to upload lyrics to songs and if they do then they should be able to get a free week of s...

  • Newbie
  • There used to be lyrics available to view on the PC but now you can't. Why did it get taken away? Can it please be brought back!?!? Also users should be allowed to upload lyrics to songs and if they ...
  • Shepw
  • Regular
  • 2222 Views
  • 2 replies
  • 1 likes
  • 2222 Views
  • 2 replies
  • 1 likes

App keeps pausing music...?

I've noticed an issue with Spotify ever since I updated to iOS 10: for whatever reason, the app will randomly pause playback and (most of the time) cause the screen to instantly darken. It only requires me tapping the screen to bring it back, but I h...

  • Casual Listener
  • I've noticed an issue with Spotify ever since I updated to iOS 10: for whatever reason, the app will randomly pause playback and (most of the time) cause the screen to instantly darken. It only requi...
  • someonerandom
  • Casual Listener
  • 455 Views
  • 2 replies
  • 1 likes
  • 455 Views
  • 2 replies
  • 1 likes

Spotify Family-ID Apple

If i subscribe Spotify Family, should i have the same Apple ID on all the devices?

  • Newbie
  • If i subscribe Spotify Family, should i have the same Apple ID on all the devices?
  • Hubo
  • Community Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Solved!! my playlist

Here's what we got from you: Just got a new I phone 7 and when I set up spotify on there, I ended up with some other Teri's playlist instead of mine. Please please please help me recoup mine as I spent hours putting it together.

  • Newbie
  • Here's what we got from you: Just got a new I phone 7 and when I set up spotify on there, I ended up with some other Teri's playlist instead of mine. Please please please help me recoup mine as I spe...
  • Shepw
  • Regular
  • 508 Views
  • 2 replies
  • 0 likes
  • 508 Views
  • 2 replies
  • 0 likes

Not able to sync offline tracks with iPod Nano

I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the main reasons I purchased a Spotify Premium subscript...

  • Casual Listener
  • I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the m...
  • paula25
  • Newbie
  • 8046 Views
  • 6 replies
  • 6 likes
  • 8046 Views
  • 6 replies
  • 6 likes

upgraded to iOS 10, spotify no longer able to play to Avantree Cara II over bluetooth

No problem prior to upgrading to play spotify over bluetooth to avantree cara II.plays apple music no problem, takes calls no problem.

  • Newbie
  • No problem prior to upgrading to play spotify over bluetooth to avantree cara II. plays apple music no problem, takes calls no problem.
  • tompiqacha
  • Newbie
  • 527 Views
  • 1 replies
  • 1 likes
  • 527 Views
  • 1 replies
  • 1 likes

IOS 7

Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior.Como faço?

  • Newbie
  • Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior. Como faço?
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Solved!! Cannot login on iphone - tried everyhting

Hi there. I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in. Facebook password is correct and I can login successfully on my Mac. I have also uninstalle...

  • Casual Listener
  • Hi there.   I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in.    Facebook passwor...
  • crematedman
  • Community Legend
  • 420 Views
  • 1 replies
  • 1 likes
  • 420 Views
  • 1 replies
  • 1 likes

Following Bug/ Dead Playlist Bug

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as followed on the "Your Music, Artist list", but when I click on...

  • Newbie
  • I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as follow...
  • crematedman
  • Community Legend
  • 217 Views
  • 1 replies
  • 1 likes
  • 217 Views
  • 1 replies
  • 1 likes

Solved!! Song stuck at 0:01

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to the next song unless I hit next. I have come across ...

  • Newbie
  • Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to t...
  • Shepw
  • Regular
  • 1625 Views
  • 2 replies
  • 0 likes
  • 1625 Views
  • 2 replies
  • 0 likes

Solved!! iPhone app constantly crashes on iOS 10.0.2 - iPhone 5S

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for about a month now. I have tried reinstalling the a...

  • Regular
  • My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for...
  • crematedman
  • Community Legend
  • 4009 Views
  • 3 replies
  • 0 likes
  • 4009 Views
  • 3 replies
  • 0 likes

no notifications at all

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

  • Newbie
  • Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Crashes on start

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and takes me back to my home screen. I have tried restart...

  • Newbie
  • I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and ta...
  • dinomight
  • Spotify Star
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes