Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241601 Views

27 replies

5 likes

  • 241601 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124375 Views

119 replies

13 likes

Other
  • 124375 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
  • 2947 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307544 Views

62 replies

16 likes

  • 307544 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131870 Views

19 replies

38 likes

  • 131870 Views
  • 19 replies
  • 38 likes

What happened to Behind the Lyrics?

Hey so I was able to use Behind the Lyrics, supported by Genius, for a long time and I thoroughly enjoyed this feature. However about a month ago I no longer had the option of using this feature or swiping down to go behind the lyrics. No one seems t...

Casual Listener

Hey so I was able to use Behind the Lyrics, supported by Genius, for a long time and I thoroughly enjoyed this feature. However about a month ago I no longer had the option of using this feature or s...

875 Views

0 replies

0 likes

iOS
  • 875 Views
  • 0 replies
  • 0 likes

Change IP Address

I'm using premium Spotify and I'm currently in Malaysia, I wanna change the IP Address to the US IP so I can stream with US IP, if I change from the Malaysia to the US IP Address, does that mean I need to pay a different price (the price in US) and n...

Newbie

I'm using premium Spotify and I'm currently in Malaysia, I wanna change the IP Address to the US IP so I can stream with US IP, if I change from the Malaysia to the US IP Address, does that mean I ne...

2392 Views

0 replies

0 likes

  • 2392 Views
  • 0 replies
  • 0 likes

Spotify in ipod

Probably replied 1,000 times; but to be honest with you it is confusing. I was thinking about buying a music device to my son so he can choose his own music. Something easy: 4 button. An ipod shuffle was my idea. He already have some spotify lists. S...

Newbie

Probably replied 1,000 times; but to be honest with you it is confusing.   I was thinking about buying a music device to my son so he can choose his own music. Something easy: 4 button. An ipo...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Battery Drain iOS 10

Past couple of days noticed that Spotify is causing massive battery drain on my iPhone 7 Plus. I am on the most recent iOS and have the most recent Spotify version. Any one else experiencing this issue? My battery is about 30-40% lower than it normal...

Newbie

Past couple of days noticed that Spotify is causing massive battery drain on my iPhone 7 Plus. I am on the most recent iOS and have the most recent Spotify version. Any one else experiencing this iss...

945 Views

0 replies

2 likes

  • 945 Views
  • 0 replies
  • 2 likes

Discover Weekly Isn't updating

I resubscribed recently and my Discover Weekly isn't updating since September of this year. I've tried logging out and back in with no update. Please assist in this issue. Thank you! spotify:user:spotifydiscover:playlist:7B9dHFlOo8QeqNlTpv6lln

Newbie

I resubscribed recently and my Discover Weekly isn't updating since September of this year. I've tried logging out and back in with no update. Please assist in this issue. Thank you! spotify:use...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Streaming while using my phone's data

Whenever I use my cellular data it stops streaming and the only way for me to hear a song is to skip the song and I don't have premium so this is quite problematic.

Casual Listener

Whenever I use my cellular data it stops streaming and the only way for me to hear a song is to skip the song and I don't have premium so this is quite problematic.

Xanthalium

Casual Listener

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

Albums

Hello everybody. I'm new to Spotify and was wondering why when I click on an artist that I saved. i click on the artist and it shows all the music that i downloaded but it doesn't sort it into the albums. Is there a way to do that?

Newbie

Hello everybody. I'm new to Spotify and was wondering why when I click on an artist that I saved. i click on the artist and it shows all the music that i downloaded but it doesn't sort it into the al...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Spotify keeps on changing back to a previous playlist after *every* song

This is happening to me. As per resolved discussion. Yes, extremely annoying. But it occurred after I "followed" a playlist. I did not queue it. I do have use of a laptop, but I am trying to listen at the moment through my iPad. I recognise the queue...

Music Fan

 This is happening to me. As per resolved discussion.  Yes, extremely annoying.     But it occurred after I "followed" a playlist. I did not queue it.  I do have use o...

vonniedreyfuss

Music Fan

13300 Views

22 replies

1 likes

  • 13300 Views
  • 22 replies
  • 1 likes

Album Art Missing When Offline

Not a big deal for me but I would still like to be able to see album art when I'm listening offline

Newbie

Not a big deal for me but I would still like to be able to see album art when I'm listening offline

MaximumGoogie

Newbie

4902 Views

12 replies

0 likes

  • 4902 Views
  • 12 replies
  • 0 likes

Solved!! Frozen screen on ad can't reinstall app

My screen froze on an ad. Directions for reinstall don't work. It just opens to my pages even when pressing on icon til it shakes etcWant xmad music back!

Newbie

My screen froze on an ad. Directions for reinstall don't work. It just opens to my pages even when pressing on icon til it shakes etc Want xmad music back!

Bittencourt

Spotify Star

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Solved!! Song wil not play on my iPhone!!

Hi there, I have a song in a playlist, it plays fine on my 3 different IMacs, but will NOT play on my iphone. Any thoughts?

Casual Listener

Hi there, I have a song in a playlist, it plays fine on my 3 different IMacs, but will NOT play on my iphone. Any thoughts?  

Nico

Community Legend

734 Views

3 replies

0 likes

  • 734 Views
  • 3 replies
  • 0 likes

Solved!! Problem with artics

Hello Spotify.I've got a Premium Account and I listen music every single day on my iPhone. So, I have a problem with some artics. For example, I can't find KC Rebell etc. Why? Same problem had ItaloBrothers, but now is everything ok. I'm from the Cze...

Casual Listener

Hello Spotify. I've got a Premium Account and I listen music every single day on my iPhone. So, I have a problem with some artics. For example, I can't find KC Rebell etc. Why? Same problem had Ital...

Jacob

Community Legend

1016 Views

5 replies

0 likes

  • 1016 Views
  • 5 replies
  • 0 likes

App still has hamburger menu

On my iphone 6, logged into spotify version 6.8.0.3786, the app will not update to having the menu along the bottom of the screen. I still have the hamburger style menu. I have tried deleting the app and re-installing with no luck. If i log out, and ...

Visitor

On my iphone 6, logged into spotify version 6.8.0.3786, the app will not update to having the menu along the bottom of the screen. I still have the hamburger style menu. I have tried deleting the app...

631 Views

0 replies

1 likes

  • 631 Views
  • 0 replies
  • 1 likes

Spotify app only see 1 of 3 Google Cast/Chromecast devices

In my spotify app I only see and can cast to 1 of 3 Vizio (2016 models) devices—1 soundbar, 2 Crave speakers. The soundbar is the one Spotify can see and cast to. However, Google Play Music app and the Google Home app have no trouble casting to all t...

Regular

In my spotify app I only see and can cast to 1 of 3 Vizio (2016 models) devices—1 soundbar, 2 Crave speakers. The soundbar is the one Spotify can see and cast to. However, Google Play Music app and t...

627 Views

0 replies

0 likes

  • 627 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Unable to connect to Spotify in the mobile network of MTEL, Bulgaria

Since 23rd of November users of the mobile network of MTEL (largest mobile operator in Bulgaria) are unable to use Spotify. Mtel claim we should contact Spotify directly. The problem persists for all mobile devices. Mine is iPhone 6 with latest iOS b...

Casual Listener

Since 23rd of November users of the mobile network of MTEL (largest mobile operator in Bulgaria) are unable to use Spotify. Mtel claim we should contact Spotify directly. The problem persists for all...

wanderer9

Casual Listener

2209 Views

6 replies

1 likes

  • 2209 Views
  • 6 replies
  • 1 likes

Solved!! Playing songs not on playlist every time

Hi all, I've searched this topic, and while there are many results, I have not found a satisfactory answer or solution. I created a playlist of the Hamilton soundtrack. Great musical, if you haven't seen or heard of it. Anyway, there are 46 songs in ...

Newbie

Hi all,   I've searched this topic, and while there are many results, I have not found a satisfactory answer or solution.  I created a playlist of the Hamilton soundtrack.  Great mus...

Bittencourt

Spotify Star

1802 Views

1 replies

1 likes

  • 1802 Views
  • 1 replies
  • 1 likes

Downloading music In a very slow speed

I clicked download offline and even I am using a 200mb/s wifi, it slows as a turtle, what is happening, please help

Newbie

I clicked download offline and even I am using a 200mb/s wifi, it slows as a turtle, what is happening, please help

Jacob

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Uppgradera till premium

Hej!Jag har redan ett Spotify Free konto. Vill nu uppgradera till premium.Hur gör jag då?

Newbie

Hej! Jag har redan ett Spotify Free konto. Vill nu uppgradera till premium. Hur gör jag då?

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Error appearing when downloading music

Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of space on my device

Casual Listener

Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of s...

Bittencourt

Spotify Star

730 Views

5 replies

0 likes

  • 730 Views
  • 5 replies
  • 0 likes

Is CarPlay ever going to work properly?!

Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify.Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd expect!) but it's a different story for Spotify.There must...

Casual Listener

Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify. Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd exp...

iWurzel

Casual Listener

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes