Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37143 Views
15 replies
36 likes

37143 Views
15 replies
36 likes

Changed my settings and now my iOS music is gone

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spotify abroad for 14 days." I'd just changed schools, a...

Pink-362
Newbie
A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spoti...
2016-10-25 4:14:08 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Device Management

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

user-removed
Visitor
How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?
2016-06-05 1:59:16 PM
2016-10-25 2:12:55 PM
user-removed
Not applicable
842 Views
6 replies
0 likes

842 Views
6 replies
0 likes

Old app update

Hey guys, I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S+. Running iOS 10.1 right now, but it has been the same in iOS 9 a...

handari
Casual Listener
Hey guys, I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S...
2016-10-14 10:30:43 AM
2016-10-25 1:23:25 PM
handari
Casual Listener
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Superuser Contribution help for my premium account

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

dondon21
Regular
cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER
2016-10-23 2:13:37 AM
2016-10-25 2:35:22 AM
MaryS
Roadie
507 Views
8 replies
0 likes

507 Views
8 replies
0 likes

spotify app on my phone wont allow me to log on

Hi -I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the app on my phone in order for spotify to work on my ph...

shebio
Newbie
Hi - I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the ...
2016-10-24 12:21:41 AM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Premium not work

Hi Guys,I pay for premium but Spotify show me that I have only a free subscription.I already logoff, start session again, reinstall the app, etc.Any idea?My ID mipro1940Thanks in advance.

mipro1940
Newbie
Hi Guys, I pay for premium but Spotify show me that I have only a free subscription. I already logoff, start session again, reinstall the app, etc. Any idea? My ID mipro1940 Thanks in advance.
2016-10-24 11:35:40 PM
2016-10-24 11:41:45 PM
Smaturin66
Newbie
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

When connect to my car stereo, I can't listen to music, this since the last iPhone update! Help

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

roromirey
Casual Listener
Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!
2016-10-24 7:43:32 PM
2016-10-24 10:33:57 PM
roromirey
Casual Listener
608 Views
2 replies
0 likes

608 Views
2 replies
0 likes

Solved!! Spotify premium not working on phone and still getting commercials on desktop

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal. But on my desktop, I am still getting commercials, and on my iphone 4s it says only premium users can ...

carls111
Casual Listener
I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal. But on my desktop, I am still getting commerc...
2013-01-29 6:15:22 PM
2016-10-24 8:21:41 PM
lusijacobo98
Newbie
1167 Views
10 replies
0 likes

1167 Views
10 replies
0 likes

Spotify interface

Hi everybody !Why my interface is like that ?What I need to do to get the "normal" display ?Thank you !

user-removed
Visitor
Hi everybody ! Why my interface is like that ? What I need to do to get the "normal" display ? Thank you !
2016-10-24 5:39:04 PM
2016-10-24 8:13:57 PM
user-removed
Not applicable
274 Views
2 replies
0 likes

274 Views
2 replies
0 likes

Stuck on Filter Downloads screen and cannot get out

I have a free account and went into my library to change the sort by option in artist. I accidentally clicked the filter by downloads option. Now when I go into the artist category it shows a screen with the only option to browse for artists. If i cl...

adejak123
Casual Listener
I have a free account and went into my library to change the sort by option in artist. I accidentally clicked the filter by downloads option. Now when I go into the artist category it sho...
2016-10-24 7:00:04 PM
2016-10-24 7:17:08 PM
adejak123
Casual Listener
270 Views
1 replies
0 likes

270 Views
1 replies
0 likes

shuffle play does not work on iphone. im not a paid user. is it required to pay in order to use now?

So I am not a paid user, and I cannot use spotify on my mobile device (iPhone). did spotify change the policy recently?

ballman1624
Newbie
So I am not a paid user, and I cannot use spotify on my mobile device (iPhone). did spotify change the policy recently?
2016-10-24 8:34:13 AM
2016-10-24 6:33:44 PM
musiccornercv
Roadie
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

Tracks stop playing after 5-15 seconds??

For the last month I've been having this issue. I am using spotify premium on an iphone 5s (lastest operating system and the app is up to date). When I am streaming 9 out of 10 times the tracks stops right at the beggining, usually 6, 10 or 15 second...

Daryl90
Regular
For the last month I've been having this issue. I am using spotify premium on an iphone 5s (lastest operating system and the app is up to date). When I am streaming 9 out of 10 times the tracks stops...
2016-10-24 5:10:33 PM
376 Views
0 replies
0 likes

376 Views
0 replies
0 likes

Disable Spotify Connect

Was just wondering if there is any way to turn off spotify connect. It's really annoying because I share my account with my sibiling and we can't listen to music seperately. I would get spotify family, but it's $15 and it would only be my sister and ...

jackieca2
Newbie
Was just wondering if there is any way to turn off spotify connect. It's really annoying because I share my account with my sibiling and we can't listen to music seperately. I would get spotify famil...
2016-10-24 4:09:29 PM
2016-10-24 4:15:03 PM
Dreadlord
Community Legend
555 Views
1 replies
0 likes

555 Views
1 replies
0 likes

Local Files Not Syncing

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on all devices. Please help, thanks.

marmite4dessert
Newbie
Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on...
2016-10-24 6:32:55 AM
378 Views
0 replies
0 likes
local
local files
offline sync

378 Views
0 replies
0 likes

Solved!! Will 'Weekly' refreshing playlists refresh and download using cellular data?

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline. If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), will these playlist automatically refresh and download the new...

adrianmarsi
Regular
I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline. If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), wi...
2016-10-24 4:30:53 AM
2016-10-24 5:42:20 AM
mateusgennari
Music Fan
685 Views
1 replies
1 likes

685 Views
1 replies
1 likes

Download

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any reason. Thanks

Lllemming
Casual Listener
Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any...
2016-10-22 2:33:36 AM
2016-10-24 3:27:53 AM
Lllemming
Casual Listener
332 Views
2 replies
0 likes

332 Views
2 replies
0 likes

Superuser Contribution Many issues with the iOS app - Help!

I'm a long time user and big fan of Spotify, but I'm finding (and maybe it's just me) that their app leaves an enormous amount to be desired. Having downloaded multiple albums to listen offline, I'm finding I can barely ever access them. I'll open th...

alexgregory
Newbie
I'm a long time user and big fan of Spotify, but I'm finding (and maybe it's just me) that their app leaves an enormous amount to be desired. Having downloaded multiple albums to listen offline, I'm ...
2016-10-23 2:49:31 PM
2016-10-24 1:48:43 AM
MaryS
Roadie
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

Solved!!Superuser Contribution Iphone Offline mode

Hey guys,for a while my online mode in the spotify app online works with wifi.Though I have service the app does not connect when I'm on the run. I'm sure the settings are correct. Anyone knows about an IOS bug? Thanks in advance

dirrtydozen
Newbie
Hey guys, for a while my online mode in the spotify app online works with wifi. Though I have service the app does not connect when I'm on the run. I'm sure the settings are correct. Anyon...
2016-10-23 5:53:42 PM
2016-10-24 1:18:24 AM
MaryS
Roadie
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Playlist won't download

Hello,My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We still can though? Could anyone help me? I have no idea ...

RosieTeager
Casual Listener
Hello, My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We ...
2016-10-23 6:05:52 PM
2016-10-23 11:10:19 PM
ErickRGuetta
Community Legend
414 Views
5 replies
0 likes

414 Views
5 replies
0 likes

No Party Mode Option

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have reinstalled the app, still everything is as it was...

Ed48
Casual Listener
I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have...
2015-12-20 8:20:31 AM
2016-10-23 9:33:37 PM
billpollack
Newbie
7740 Views
10 replies
0 likes
Party Mode

7740 Views
10 replies
0 likes

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