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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30726 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95447 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424734 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293872 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Why is the only way to get any sort of customer service via Twitter messaging? It is absolutely ridiculous that there is no phone line you can call with a question. I have now waited 9 hours for a question to be resolved, still with no resolution. Th...
Why is the only way to get any sort of customer service via Twitter messaging? It is absolutely ridiculous that there is no phone line you can call with a question. I have now waited 9 hours for a qu...
Not applicable
535 Views
2 replies
1 likes
I am new to spotify, and I just downloaded the free version. I would be interested in upgrading to premium, and I had a question -- I have an iPod shuffle, so with spotify premium, will it be possible to download songs from spotify and put them on my...
I am new to spotify, and I just downloaded the free version. I would be interested in upgrading to premium, and I had a question -- I have an iPod shuffle, so with spotify premium, will it be possibl...
Not applicable
916 Views
3 replies
0 likes
I listen to music by artist/album. In order to make an album available offline, do I have to create a playlist for every album?
I listen to music by artist/album. In order to make an album available offline, do I have to create a playlist for every album?
Newbie
8667 Views
18 replies
4 likes
Spotify isn't letting me search anything. When I try to search in the bar, it says "an error occurred try again" with an explanation point ??? Help!
Spotify isn't letting me search anything. When I try to search in the bar, it says "an error occurred try again" with an explanation point ??? Help!
Not applicable
807 Views
7 replies
1 likes
Hello everyone. (Excuse my english)I'm using Spotify on my iPhone 6S, running iOS 10 and I've noticed that Spotify is draining my battery. This wasn't the case at firstWhen I go to Settings > Battery, it is Spotify that uses the most battery life. Wh...
Hello everyone. (Excuse my english) I'm using Spotify on my iPhone 6S, running iOS 10 and I've noticed that Spotify is draining my battery. This wasn't the case at first When I go to Settings > ...
Newbie
400 Views
1 replies
0 likes
Ya me cargaron los 9.00 de la promoción, pero no puedo disfrutar de premium. Soy nueva en la suscripción.
Ya me cargaron los 9.00 de la promoción, pero no puedo disfrutar de premium. Soy nueva en la suscripción.
298 Views
0 replies
0 likes
I have recently received the 30 day free trial yet it only allows me toplay it on my laptop, but i would want it on my phone. Is there a way to transfer it over or have it on two devices because I listen to the music on my phone more.
I have recently received the 30 day free trial yet it only allows me toplay it on my laptop, but i would want it on my phone. Is there a way to transfer it over or have it on two devices because I li...
Spotify Star
376 Views
1 replies
0 likes
I'm using the Spotify app on my Iphone 5c and created an account by logging in on my Facebook account. For some reason I've been logged out and am not able to log in anymore. I have tried to login with my facebook account, I've tried to login with my...
I'm using the Spotify app on my Iphone 5c and created an account by logging in on my Facebook account. For some reason I've been logged out and am not able to log in anymore. I have tried to login wi...
Casual Listener
531 Views
2 replies
0 likes
For the 2nd day in a row, i have found that over 100 songs are automatically being saved to my library, and i would like to know why. I am the only user of my spotify acct- which i access via iphone, and the music that is being saved is stuff that i ...
For the 2nd day in a row, i have found that over 100 songs are automatically being saved to my library, and i would like to know why. I am the only user of my spotify acct- which i access via iphone,...
Casual Listener
473 Views
2 replies
0 likes
I can't search for music, and whenever I try too "an error occurs" and I keep pressing "try again" but the same thing keeps popping up. I've restarted my phone 2 times and I've deleted and reinstalled the app several times already but nothing's worki...
I can't search for music, and whenever I try too "an error occurs" and I keep pressing "try again" but the same thing keeps popping up. I've restarted my phone 2 times and I've deleted and reinstalle...
Newbie
542 Views
2 replies
1 likes
Have internet connection and can play music but the search bar isn't showing any results saying I'm offline. I logged out than back in to my account plus I restarted my phone ..... **bleep**
Have internet connection and can play music but the search bar isn't showing any results saying I'm offline. I logged out than back in to my account plus I restarted my phone ..... **bleep**
Newbie
386 Views
1 replies
0 likes
The search function does not work on my iphone 5 and iPad Air.I have the latest version on my devices, so I have tried to remove the app and indstalling it again.I have tried to log out and in again. I have turned off my devices and turned the back o...
The search function does not work on my iphone 5 and iPad Air. I have the latest version on my devices, so I have tried to remove the app and indstalling it again. I have tried to log out and in ag...
Newbie
15702 Views
60 replies
0 likes
My search is still not working. I uninstalled and reinstalled the app twice and still nothing is changed. How do I report this directly to Spotify? Is there an email?
My search is still not working. I uninstalled and reinstalled the app twice and still nothing is changed. How do I report this directly to Spotify? Is there an email?
Newbie
559 Views
1 replies
1 likes
i'm trying to download new songs on my iphone 5 and it just kept saying 'an error has occured' and had a try again button but it did nothing. i then tried to search on my laptop and it said the same thing. So i updated my card details and updated the...
i'm trying to download new songs on my iphone 5 and it just kept saying 'an error has occured' and had a try again button but it did nothing. i then tried to search on my laptop and it said the same ...
Newbie
21290 Views
14 replies
1 likes
Soy usuario Premium. La función buscar funciona en el Mac o en el IPad, pero desde hace unos días no funciona en el iPhone. Tengo un iPhone 5S con iOS 8.1.3. Cada vez que hago una búsqueda, no encuentra nada y da el siguiente mensaje "Se ha producido...
Soy usuario Premium. La función buscar funciona en el Mac o en el IPad, pero desde hace unos días no funciona en el iPhone. Tengo un iPhone 5S con iOS 8.1.3. Cada vez que hago una búsqueda, no encuen...
Newbie
7487 Views
2 replies
1 likes
the issue started about 4 days ago out of no where. came home and tried to open the app but it crashed every time. it brings up the loading icon, freezes for a couple seconds, then closes the app. it still runs in the background but doesnt show what ...
the issue started about 4 days ago out of no where. came home and tried to open the app but it crashed every time. it brings up the loading icon, freezes for a couple seconds, then closes the app. it...
Roadie
2143 Views
3 replies
0 likes
Hi, I have a new car (BMW 120i 2016) and I didn't choose navigation system, then I cannot access to BMW Apps for Spotify Integration... When I'm using Spotify with Bluetooth or USB Lightening Original Cable I cant change the music with the controls o...
Hi, I have a new car (BMW 120i 2016) and I didn't choose navigation system, then I cannot access to BMW Apps for Spotify Integration... When I'm using Spotify with Bluetooth or USB Lightenin...
Casual Listener
656 Views
1 replies
0 likes
I bought premium but it's not working it's telling me to unlock my premium subscription and I don't know how to do that need help please thank you
I bought premium but it's not working it's telling me to unlock my premium subscription and I don't know how to do that need help please thank you
Newbie
6980 Views
8 replies
0 likes
I've had a new phone and tried to log on to the app. It's telling me I don't have an account even though I do. My Spotify still works on my iPad just not on my new phone, help!
I've had a new phone and tried to log on to the app. It's telling me I don't have an account even though I do. My Spotify still works on my iPad just not on my new phone, help!
Roadie
525 Views
1 replies
0 likes
I have an iPad mini but Spotify app doesn't fit the screen properly so I can't press the buttons at the bottom, even when I rotate the screen it doesn't fix. Have attached screenshots
I have an iPad mini but Spotify app doesn't fit the screen properly so I can't press the buttons at the bottom, even when I rotate the screen it doesn't fix. Have attached screenshots
Roadie
1023 Views
1 replies
0 likes
