Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • y9utxx5sosydtgpn7dod
  • Casual Listener
  • 19751 Views
  • 12 replies
  • 28 likes
  • 19751 Views
  • 12 replies
  • 28 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 18983 Views
  • 1 replies
  • 2 likes
  • 18983 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 95816 Views
  • 125 replies
  • 34 likes
  • 95816 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 23392 Views
  • 8 replies
  • 0 likes
  • 23392 Views
  • 8 replies
  • 0 likes

Chromecast Audio not working with Spotify iOS (premium)

Hi all, I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio shows up in the Google Cast iOS app, and I can stream audio to it ...

  • Newbie
  • Hi all,   I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio s...
  • DesruX
  • Casual Listener
  • 1114 Views
  • 1 replies
  • 1 likes
  • chromecast audio
    Connect
  • 1114 Views
  • 1 replies
  • 1 likes

Starred playlists on desktop and iPhone don't match

My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??

  • Newbie
  • My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Spotify home/search/browse won't load

My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'.I've tried restarting the phone, restoring it, deleting the...

  • Newbie
  • My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'. I've t...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Local Files Fail to Sync to iPhone

Alright, so I've never had any problems before with my local files syncing on to my iPhone, but all of a sudden none of my local files will sync when I plug my phone into my Mac. I'm following all the instructions that Spotify gives you, but nothing ...

  • Newbie
  • Alright, so I've never had any problems before with my local files syncing on to my iPhone, but all of a sudden none of my local files will sync when I plug my phone into my Mac. I'm following all th...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Only a few local files sync onto iPhone

I recently got a new phone (iPhone SE) , and when I re-synced my library I noticed only some of my local files were available. I did a little googling and there was a suggestion to just make a user-created available offline playlist and add them ther...

  • Newbie
  • I recently got a new phone (iPhone SE) , and when I re-synced my library I noticed only some of my local files were available. I did a little googling and there was a suggestion to just make a user-c...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

IOS APP Showing incorrect options

Brief description of the issue:I migrated to a family account and now my App does not work as it used to with our premium account. When I open the IOS app using my account it only shows 3 icons at the bottom, Home, Search and Profile. Totally differe...

  • Newbie
  • Brief description of the issue: I migrated to a family account and now my App does not work as it used to with our premium account.   When I open the IOS app using my account it only shows 3 ...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Offline mode: songs are grayed out and can still be played

Hello,I am currently a premium user with the 7 day trial. I saved some songs to my songs tab, and downloaded them. When going offline with Spotify, the songs which I downloaded are grayed out but are still playable which is ok. However being grayed o...

  • Newbie
  • Hello, I am currently a premium user with the 7 day trial. I saved some songs to my songs tab, and downloaded them. When going offline with Spotify, the songs which I downloaded are grayed out but...
  • themaxh
  • Regular
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

I can't hear Spotify's musics in my car's multimedia after upgradind to iOS 10

After upgrading my iPhone 6 to iOS 10 (including the first review that was released 2 days ago) I cannot play any music in my car even tough the devices (multimedia & iPhone) are paired. I can control the iPhone through the bluetooth (play, rewind, f...

  • Casual Listener
  • After upgrading my iPhone 6 to iOS 10 (including the first review that was released 2 days ago) I cannot play any music in my car even tough the devices (multimedia & iPhone) are paired. I can co...
  • etobar
  • Casual Listener
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

IOS Offline playlist data usage

Hey guys, using spotify for a pretty long time now and using it a lot on the road on my mobile. I have a few playlists downloaded to my iPhone 5S and playing those tracks, but somehow spotify is stilll using data. My guess is that the app still downl...

  • Newbie
  • Hey guys,   using spotify for a pretty long time now and using it a lot on the road on my mobile. I have a few playlists downloaded to my iPhone 5S and playing those tracks, but somehow spotif...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Solved!! spotify & last.fm

Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update my last fm credentials under 'Social', so whenever I c...

  • Casual Listener
  • Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update...
  • unterwasser
  • Regular
  • 573 Views
  • 7 replies
  • 0 likes
  • 573 Views
  • 7 replies
  • 0 likes

spotify sound goes down when you open a game

the sound of spotify lowers much when you open a game, even if the idevice is in silenct mode, or game without sound, game is wich have this problem is the " Kritika ".

  • Casual Listener
  • the sound of spotify lowers much when you open a game, even if the idevice is in silenct mode, or game without sound, game is wich have this problem is the " Kritika ".
  • Starbuckbr
  • Casual Listener
  • 1618 Views
  • 2 replies
  • 0 likes
  • 1618 Views
  • 2 replies
  • 0 likes

Spotify Payment Problem

Hi guys i have a problem about payment. Payment page is loading but never show up. I tried to get premium either on mobile phone and on deskop but nothing change. SSI tried to find solutions on so many website like http://www.androhaber.net but could...

hata.jpg
  • Newbie
  • Hi guys i have a problem about payment. Payment page is loading but never show up. I tried to get premium either on mobile phone and on deskop but nothing change.   SS I tried to find sol...
  • 367 Views
  • 0 replies
  • 0 likes
  • Payment
    Premium
    Spotify
  • 367 Views
  • 0 replies
  • 0 likes

Solved!! I can't add last.fm info (Spotify iPad)

I'm trying to enter my last.fm information so that the Spotify I have on my iPad will scrobble to last.fm. However, anytime I try to enter my username or password, the keyboard popup disappearss after one second. This seems to be broken. Anyone else ...

  • Casual Listener
  • I'm trying to enter my last.fm information so that the Spotify I have on my iPad will scrobble to last.fm. However, anytime I try to enter my username or password, the keyboard popup disappearss afte...
  • d_p_4
  • Composer
  • 894 Views
  • 5 replies
  • 1 likes
  • 894 Views
  • 5 replies
  • 1 likes

Spotify premium

Ive been trying to get spotify premim with an itunes card but the problem is that on the spotify app the "get premium" notification doesnt show.. is their another way i can get the premium or??

  • Regular
  • Ive been trying to get spotify premim with an itunes card but the problem is that on the spotify app the "get premium" notification doesnt show.. is their another way i can get the premium or??
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

How to sync spotify to iPod nano

How do i sync my Spotify (1.0.38.171.g5e1cd7b2) to my ipod nano 7th generation?

  • Newbie
  • How do i sync my Spotify (1.0.38.171.g5e1cd7b2) to my ipod nano 7th generation?
  • Maxim
  • Spotify Star
  • 873 Views
  • 1 replies
  • 0 likes
  • 873 Views
  • 1 replies
  • 0 likes

Hi

I'm have bought Spotify gift card and trying to redeem it but doesn't work. And also my music it can't be skip or work without network

  • Casual Listener
  • I'm have bought Spotify gift card and trying to redeem it but doesn't work. And also my music it can't be skip or work without network
  • Maxim
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Help on spotify premium

Ive been trying to get spotify with an itunes card but the problem is that on the spotify app the "get premium" doesnt show... is theit another way i can get spotify with an itunes card?

  • Regular
  • Ive been trying to get spotify with an itunes card but the problem is that on the spotify app the "get premium" doesnt show... is theit another way i can get spotify with an itunes card?
  • Algee
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Scrobbling doesn't work on iOS 10

I noticed yesterday (disappointingly) that hundreds of listens to Elliott Smith have not been scrobbled to my Last.fm account. I checked my username and password, as well as toggled the setting on and off to no avail. Scrobbling from desktop works fi...

  • Casual Listener
  • ...nd off to no avail. Scrobbling from desktop works fine.   Wondering if this has to do with iOS 10 as I'm using the public beta.
  • TonyWonder
  • Newbie
  • 1014 Views
  • 3 replies
  • 3 likes
  • 1014 Views
  • 3 replies
  • 3 likes

[iOS][Your Music] Downloaded content being dumped and redownloaded.

I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how long this has been occurring. I have turned off downl...

  • Newbie
  • I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how lo...
  • 387 Views
  • 0 replies
  • 0 likes
  • iOS
    Your Music
  • 387 Views
  • 0 replies
  • 0 likes

Não consigo entrar no Spotify pelo app do celular

Não estou conseguindo entrar pelo app!Está tudo correto, entro pelo pc e dá certo. Não é só minha conta, é qualquer uma. Não entra nenhuma conta

  • Newbie
  • Não estou conseguindo entrar pelo app! Está tudo correto, entro pelo pc e dá certo. Não é só minha conta, é qualquer uma. Não entra nenhuma conta 😭😭
  • cbertolima
  • Newbie
  • 770 Views
  • 1 replies
  • 0 likes
  • 770 Views
  • 1 replies
  • 0 likes