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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407797 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279101 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178685 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I bought premium but it's not working it's telling me to unlock my premium subscription and I don't know how to do that need help please thank you
I bought premium but it's not working it's telling me to unlock my premium subscription and I don't know how to do that need help please thank you
Newbie
6873 Views
8 replies
0 likes
I've had a new phone and tried to log on to the app. It's telling me I don't have an account even though I do. My Spotify still works on my iPad just not on my new phone, help!
I've had a new phone and tried to log on to the app. It's telling me I don't have an account even though I do. My Spotify still works on my iPad just not on my new phone, help!
Roadie
499 Views
1 replies
0 likes
I have an iPad mini but Spotify app doesn't fit the screen properly so I can't press the buttons at the bottom, even when I rotate the screen it doesn't fix. Have attached screenshots
I have an iPad mini but Spotify app doesn't fit the screen properly so I can't press the buttons at the bottom, even when I rotate the screen it doesn't fix. Have attached screenshots
Roadie
979 Views
1 replies
0 likes
There is now search button or space. It kinda seems like I'm not even logged into an account. BUT I AM! I'm logged into my account (just a free account) and it's saying things like "join Spotify!" and "you can have a free account or a premium account...
There is now search button or space. It kinda seems like I'm not even logged into an account. BUT I AM! I'm logged into my account (just a free account) and it's saying things like "join Spotify!" an...
Roadie
428 Views
1 replies
0 likes
For some weeks I've an issue to start the spotify apps on our i-phones and i-pads when the wifi is on. As soon as I click to open the app after a few seconds it automatically goes back to the main screen of the i-phone and or i-pad. Is there somebody...
For some weeks I've an issue to start the spotify apps on our i-phones and i-pads when the wifi is on. As soon as I click to open the app after a few seconds it automatically goes back to the m...
Roadie
641 Views
1 replies
0 likes
i signed upp for premuim and signed everything then it said declined but cash got drawn and i dont know wish accout it subscribed to i have tried all my emails and none of the accout is premium only free ?? how do i know wish accout, i did on an ipho...
i signed upp for premuim and signed everything then it said declined but cash got drawn and i dont know wish accout it subscribed to i have tried all my emails and none of the accout is premium...
296 Views
0 replies
0 likes
Hi Spotify, To be able to control the app properly the phone needs to be unlocked. No problem. However this keeps the screen on which drains the battery if you keep the phone in the car at all times like myself. Audible has solved this by using the p...
Hi Spotify, To be able to control the app properly the phone needs to be unlocked. No problem. However this keeps the screen on which drains the battery if you keep the phone in the car at a...
Regular
794 Views
3 replies
0 likes
On my windows pc this song has every detail and all that, when I try playing it on Spotify or works too but, when I synced to my iPhone the album arts don't come along and I don't know how to delete the files and it's really annoying to look at like ...
On my windows pc this song has every detail and all that, when I try playing it on Spotify or works too but, when I synced to my iPhone the album arts don't come along and I don't know how to delete ...
298 Views
0 replies
0 likes
On my windows pc this song has every detail and all that, when I try playing it on Spotify or works too but, when I synced to my iPhone the album arts don't come along and I don't know how to delete the files and it's really annoying to look at like ...
On my windows pc this song has every detail and all that, when I try playing it on Spotify or works too but, when I synced to my iPhone the album arts don't come along and I don't know how to delete ...
330 Views
0 replies
0 likes
I cant play music at all after my account reverted from paid to free. Nothing has fixed it. Reinstalled spotify and everything. Im pissed
I cant play music at all after my account reverted from paid to free. Nothing has fixed it. Reinstalled spotify and everything. Im pissed
Roadie
640 Views
2 replies
0 likes
My starred playlist has now defaulted to oldest song first. I always use it on newest first. I can still sort it that way on the desktop, but there is not sort option on mobile. Am I missing something? Sorting manually is not an option as there are h...
My starred playlist has now defaulted to oldest song first. I always use it on newest first. I can still sort it that way on the desktop, but there is not sort option on mobile. Am I missing somethin...
Roadie
1394 Views
1 replies
0 likes
Hey everyone.So I'm running an iOS 9.3.4 on iPhone 6S.Recently I stumbled upon a bug, where the singles section/module is missing from the artists page. I can see the albums and top tracks only.I tried reinstalling, restarting, logging out and in - s...
Hey everyone. So I'm running an iOS 9.3.4 on iPhone 6S. Recently I stumbled upon a bug, where the singles section/module is missing from the artists page. I can see the albums and top tracks only. ...
Casual Listener
1068 Views
4 replies
0 likes
hello 2 girlfriends have me a very beautiful song and they'd put him on spotify but how does it work?
hello 2 girlfriends have me a very beautiful song and they'd put him on spotify but how does it work?
Spotify Star
402 Views
1 replies
0 likes
Spotify Star
968 Views
1 replies
0 likes
For some reason this song on won't play on my Spotify anymore https://open.spotify.com/track/1inG2cgfeGVBsTCcmMIv0e any reason for this to happen? I'd love to be able to listen to this song again, but wouldn't mind removing Justin briber from ever pl...
For some reason this song on won't play on my Spotify anymore https://open.spotify.com/track/1inG2cgfeGVBsTCcmMIv0e any reason for this to happen? I'd love to be able to listen to this song again, bu...
Community Legend
2913 Views
5 replies
0 likes
Hi, Downloaded songs from spotify won't save to my iphone app. I go through the download, put it into offline mode, and the songs delete. I have the most recent iphone update and spotify version. They download, and when I go to "offline" mode, all th...
Hi, Downloaded songs from spotify won't save to my iphone app. I go through the download, put it into offline mode, and the songs delete. I have the most recent iphone update and spoti...
Community Legend
440 Views
1 replies
0 likes
Hello,I've been having this problem for a couple of weeks now on my iPhone 5s. Whenever I am using my wifi at home, it says Spotify is offline. All other apps on my phone work fine over wifi. Spotify also works over wifi on my desktop.I also cannot c...
Hello, I've been having this problem for a couple of weeks now on my iPhone 5s. Whenever I am using my wifi at home, it says Spotify is offline. All other apps on my phone work fine over wifi. Spo...
Community Legend
843 Views
1 replies
1 likes
When i go through the Artists tab on my phone and even on the Albums tab, the same album shows up as saved two times, which then takes up extra space on my phone and the amount of saved songs I can have with my Spotify Premium account. Any ideas why ...
When i go through the Artists tab on my phone and even on the Albums tab, the same album shows up as saved two times, which then takes up extra space on my phone and the amount of saved songs I can h...
Community Legend
1698 Views
1 replies
1 likes
Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing will work. Any ideas appropriated!
Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing ...
Community Legend
4588 Views
1 replies
0 likes
