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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 84145 Views
  • 19 replies
  • 37 likes
  • 84145 Views
  • 19 replies
  • 37 likes

[Mobile][Other] Get rid of Match.com ad

Every time the Match.com ad comes up on the Spotify App on my iPhone it freezes up everything and I have to log off then log back on to get it moving. It's only with this ad. Please either remove the ad or fix it. Thanks,

  • Newbie
  • Every time the Match.com ad comes up on the Spotify App on my iPhone it freezes up everything and I have to log off then log back on to get it moving.  It's only with this ad.  Please eithe...
  • Zalmoxis
  • Newbie
  • 728 Views
  • 3 replies
  • 2 likes
  • Mobile
    Other
  • 728 Views
  • 3 replies
  • 2 likes

share a song to a follower that isnt a facebook friend

Folks this is just ridiculous at this point. I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following that are not my friends on fb. Flow1/ discover cool playlist vi...

  • Casual Listener
  • Folks this is just ridiculous at this point.   I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following tha...
  • 514 Views
  • 0 replies
  • 0 likes
  • retention
    send
    sharing
    Social
  • 514 Views
  • 0 replies
  • 0 likes

Charged twice this month

My account was charged twice this morning for this month. I have not changed anything on my account and no there is not another account linked to mine. Another issue is being charged and my account isn't even working properly, always when trying to o...

  • Newbie
  • My account was charged twice this morning for this month. I have not changed anything on my account and no there is not another account linked to mine. Another issue is being charged and my account i...
  • Maxim
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

My desktop app playlists are not syncing to ipod touch

The playlists I create on the desktop app are not displayed on the ipod. It also doesn't work the other way arround.Both devices are connected to the same WiFi network. I even tried pluging the cord and restarting both (desktop and ipod)The app versi...

  • Casual Listener
  • The playlists I create on the desktop app are not displayed on the ipod. It also doesn't work the other way arround. Both devices are connected to the same WiFi network. I even tried pluging the cor...
  • Catee
  • Community Legend
  • 1115 Views
  • 3 replies
  • 0 likes
  • desktop app
    ipod touch 2nd
  • 1115 Views
  • 3 replies
  • 0 likes

Offline mode

I have the premium account with spotify and I can listen to all the playlists when i'm at home and have wifi but for some reason when I try to listen to playlists in the car it keeps saying im offline the only music I can listen to are the songs i've...

  • Newbie
  • I have the premium account with spotify and I can listen to all the playlists when i'm at home and have wifi but for some reason when I try to listen to playlists in the car it keeps saying im offlin...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Password

Im trying to change my password for my account due to forgetting what it was. Try and go and change it, this comes up?! Can anyone help?

  • Newbie
  • Im trying to change my password for my account due to forgetting what it was. Try and go and change it, this comes up?! Can anyone help?
  • Phoebee02
  • Newbie
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

I CAN'T SYNCHRONIZE MY IPOD NANO AND IPOD SHUFFLE WITH SPOTIFY

HELLO, I HAVE A PREMIUM SPOTIFY ACCOUNT AND I WANT TO SINCRONIZE MY PLAYLISTS WITH MY TWO IPODS (NANO AND SHUFFLE)PEOPLE SAY THAT YOU CAN SINCRONIZE THE IPODS SIMPLY CONNECTING WITH THE COMPUTER AND OPPENING THE SPOTIFY APLICATION. THEN THE IPODS APP...

  • Newbie
  • HELLO, I HAVE A PREMIUM SPOTIFY ACCOUNT AND I WANT TO SINCRONIZE MY PLAYLISTS WITH MY TWO IPODS (NANO AND SHUFFLE) PEOPLE SAY THAT YOU CAN SINCRONIZE THE IPODS SIMPLY CONNECTING WITH THE COMPUTER AN...
  • Rodrigo
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

having issues about listening offline music

Hi, Recently I added my own song to spotify which they are not on spotify normally. Now I can listen them on my computer offline but I can't listen them not even see them on my İphone, obviously can not listen offline. Please help!

  • Newbie
  • Hi,  Recently I added my own song to spotify which they are not on spotify normally. Now I can listen them on my computer offline but I can't listen them not even see them on my İphone, obvious...
  • Rodrigo
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Downloading Extreme quality stops after while

Hi, if I have a recommended quality for the offline songs all of mine song (186) are downloaded without problem on mi iPhone. It take aprox. 800MB od app data. If I select an extreme quality it starts downloading the songs but after short time it sto...

  • Regular
  • Hi, if I have a recommended quality for the offline songs all of mine song (186) are downloaded without problem on mi iPhone. It take aprox. 800MB od app data. If I select an extreme quality it start...
  • Rodrigo
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Solved!! Data usage when playing offline

Spotify on my iPhone managed to use 13GB from 1. October to 16. I only play My songs that i have saved offline. Is there a bug with this version?

  • Casual Listener
  • Spotify on my iPhone managed to use 13GB from 1. October to 16. I only play My songs that i have saved offline. Is there a bug with this version?
  • bevobeats
  • Casual Listener
  • 1522 Views
  • 10 replies
  • 0 likes
  • 1522 Views
  • 10 replies
  • 0 likes

Insane Data Usage on iPhone (iOS)

For the past 6 months or more, my data usage has spiked incredibly on my iphone. I finally was able to track it to the Spotify app. The only playlists I use when not on wi-fi are in offline mode (downloaded). To test this, I reset my stats on my phon...

  • Casual Listener
  • For the past 6 months or more, my data usage has spiked incredibly on my iphone. I finally was able to track it to the Spotify app.   The only playlists I use when not on wi-fi are in offline ...
  • 552 Views
  • 0 replies
  • 1 likes
  • 552 Views
  • 0 replies
  • 1 likes

Spotify Connect (Chromecast) not working in Music Control

When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devices). More reports in this theard, but it's already...

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  • Casual Listener
  • When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devi...
  • nevox123
  • Casual Listener
  • 580 Views
  • 2 replies
  • 0 likes
  • 580 Views
  • 2 replies
  • 0 likes

Solved!! I cancelled Spotify Premium and You Should Too

Currently, my post about Your Music not being available on the Ipad (which I created in April after feature first came out) is the top kudoed post in this board. I am also the most kudoed author here because of this complaint. In all the months since...

  • Roadie
  • Currently, my post about Your Music not being available on the Ipad (which I created in April after feature first came out) is the top kudoed post in this board. I am also the most kudoed a...
  • mhags67
  • Newbie
  • 4570 Views
  • 33 replies
  • 11 likes
  • 4570 Views
  • 33 replies
  • 11 likes

Browse menu not showing up iPhone 7

We have Spotify premium family memberships.. all other accounts are fine but this one does not have a browse menu, how do I change that? Screenshot below, it only has home, search, and my profile! This is for iPhone 7

  • Newbie
  • We have Spotify premium family memberships.. all other accounts are fine but this one does not have a browse menu, how do I change that? Screenshot below, it only has home, search, and my profile! Th...
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Bluetooth not recognized since 11/2/16 update

Since the recent update, my bluetooth will not connect to my car (Ford Sync). Prior to update, there was no issue. Everything workd seemlessly. Now, the ONLY way to play Spotify in my car is to plug it in using a USB connection. **bleep**, Spotify......

  • Newbie
  • Since the recent update, my bluetooth will not connect to my car (Ford Sync).  Prior to update, there was no issue.  Everything workd seemlessly.  Now, the ONLY way to play Spotify in ...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

iPhone won't sync local files on Spotify - solution

I have experienced this problem a few times with my parent's iPhone. It is frustrating when you don't know the answer, and even when I've searched and tried the community answers. It may help to put local files in their own play list for ease of orga...

  • Regular
  • I have experienced this problem a few times with my parent's iPhone.  It is frustrating when you don't know the answer, and even when I've searched and tried the community answers.   It...
  • milanbeau
  • Newbie
  • 4759 Views
  • 5 replies
  • 4 likes
  • 4759 Views
  • 5 replies
  • 4 likes

Solved!! playlist on iphone won't change the order that was set on laptop

hello my name is rebecca and i have a problem concerning my playlist on my iphone 5s: I changed the order of a playlist on my laptop (since this isnt possible on the iphone) and updated spotify on the iphone but nothing happened.I tried again, then d...

  • Casual Listener
  • hello my name is rebecca and i have a problem concerning my playlist on my iphone 5s: I changed the order of a playlist on my laptop (since this isnt possible on the iphone) and updated spotify on th...
  • Aldri
  • Casual Listener
  • 13955 Views
  • 4 replies
  • 1 likes
  • 13955 Views
  • 4 replies
  • 1 likes

SPOTIFY CONNECT DEVICE REMOVE

Hello, i have a huge problem.I am a professional hifi dealer, and on my spotify app is EVERY receiver & every spotify connect enabled speaker i have have sold in my shop, now when i go to my car it sometimes starts to play on one of the speakers from...

  • Newbie
  • Hello, i have a huge problem. I am a professional hifi dealer, and on my spotify app is EVERY receiver & every spotify connect enabled speaker i have have sold in my shop, now when i go to my ca...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes