Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62395 Views
16 replies
37 likes

62395 Views
16 replies
37 likes

Not able to sync offline tracks with iPod Nano

I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the main reasons I purchased a Spotify Premium subscript...

Whopish24
Casual Listener
I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the m...
2012-12-27 7:43:10 PM
2016-11-09 2:21:33 PM
paula25
Newbie
8033 Views
6 replies
6 likes

8033 Views
6 replies
6 likes

upgraded to iOS 10, spotify no longer able to play to Avantree Cara II over bluetooth

No problem prior to upgrading to play spotify over bluetooth to avantree cara II.plays apple music no problem, takes calls no problem.

Herodirt
Newbie
No problem prior to upgrading to play spotify over bluetooth to avantree cara II. plays apple music no problem, takes calls no problem.
2016-10-01 1:26:51 PM
2016-11-09 2:14:15 PM
tompiqacha
Newbie
522 Views
1 replies
1 likes

522 Views
1 replies
1 likes

IOS 7

Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior.Como faço?

Diogossduarte
Newbie
Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior. Como faço?
2016-11-09 11:00:38 AM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

Solved!! Can I "drag" to change playlist order on my iPad Air?

Did this problem ever get fixed in any of the recent updates? Thanks George

thedjgazza
Casual Listener
Did this problem ever get fixed in any of the recent updates? Thanks George
2016-11-08 12:55:49 AM
2016-11-09 10:43:21 AM
crematedman
Community Legend
496 Views
3 replies
1 likes

496 Views
3 replies
1 likes

Solved!! Cannot login on iphone - tried everyhting

Hi there. I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in. Facebook password is correct and I can login successfully on my Mac. I have also uninstalle...

Symesie
Casual Listener
Hi there. I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in. Facebook passwor...
2016-11-09 2:53:03 AM
2016-11-09 5:18:57 AM
crematedman
Community Legend
406 Views
1 replies
1 likes

406 Views
1 replies
1 likes

Following Bug/ Dead Playlist Bug

I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as followed on the "Your Music, Artist list", but when I click on...

AlexBautizta
Newbie
I try to unfollow an artist and that artist goes off my artist list, but when I close the app and open it I still see some glinted artist that I want to get rid of but when they appear as follow...
2016-11-08 4:30:10 PM
2016-11-09 5:06:42 AM
crematedman
Community Legend
211 Views
1 replies
1 likes

211 Views
1 replies
1 likes

Solved!! Song stuck at 0:01

Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to the next song unless I hit next. I have come across ...

spotify822
Newbie
Hello! I have had spotify for a few years and listen to it almost every single day on my iPhone. Just recently I have come across an issue where a song stops playing at 0:01 and will not move on to t...
2016-11-07 5:46:57 PM
2016-11-09 4:18:26 AM
Shepw
Regular
1610 Views
2 replies
0 likes

1610 Views
2 replies
0 likes

Solved!! iPhone app constantly crashes on iOS 10.0.2 - iPhone 5S

My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for about a month now. I have tried reinstalling the a...

trentreborn
Regular
My Spotify app on my iPhone 5S constantly crashes. Literally 4-5 times in an hour sometimes. Whether my phone is locked/unlocked. It's honestly the most frustrating issue ever. I've had the issue for...
2016-11-07 3:07:47 AM
2016-11-09 4:01:10 AM
crematedman
Community Legend
3971 Views
3 replies
0 likes

3971 Views
3 replies
0 likes

no notifications at all

Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?

tiuka777
Newbie
Hello, im using spotify abuot 1 year, but i never get notification at all, no push notifications, no emails notification. In settings all notifications is on.How can i fix it?
2016-11-09 3:53:52 AM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Crashes on start

I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and takes me back to my home screen. I have tried restart...

allies
Newbie
I have an iPhone 5 that is updated to 10.1.1 with Spotify that is also all the way updated. When I try to open the app, i get the logo against a black screen for a few seconds until it crashes and ta...
2016-11-08 12:47:54 AM
2016-11-09 1:37:37 AM
dinomight
Spotify Star
281 Views
2 replies
0 likes

281 Views
2 replies
0 likes

Downloading

I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?

Drowe0544
Newbie
I'm new to Spotify and I thought I downloaded all of my songs, but I'm still using a ton of data. Am I missing something?
2016-11-08 4:27:48 AM
2016-11-08 5:55:48 PM
dinomight
Spotify Star
369 Views
3 replies
0 likes

369 Views
3 replies
0 likes

Songs cutting out mid play

I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been happening for several months now. I am Verizon LTE, ...

user-removed
Visitor
I have premium - My spotfy works completely fine on my desktop. However with the mobile app, Songs will play for about 3-4 seconds and stop. Or it will play for like a minute and stop. This is been h...
2014-08-17 12:52:37 AM
2016-11-08 5:39:48 PM
HawkShock
Newbie
51984 Views
11 replies
20 likes

51984 Views
11 replies
20 likes

Superuser Contribution Online

I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?

Denvc2490
Casual Listener
I have a problem a have Spotify premium but I can only listen with Wifi connection not with my cellphone internet. What can I do?
2016-10-29 3:25:35 AM
2016-11-08 5:22:15 PM
MaryS
Roadie
341 Views
3 replies
0 likes

341 Views
3 replies
0 likes

Premium

I upgraded to premium last night but still cant play music as it says Im off line

LauraO2
Newbie
I upgraded to premium last night but still cant play music as it says Im off line
2016-11-08 2:26:34 PM
2016-11-08 5:12:21 PM
kbrooksc
Community Legend
187 Views
1 replies
0 likes

187 Views
1 replies
0 likes

Superuser Contribution DOWNLOADED MUSIC

if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?

MrRoal
Casual Listener
if I turn off my iPhone, I can not hear the downloaded music offline. He says "The track has not been downloaded. Go online" Why?
2016-10-28 12:43:24 PM
2016-11-08 4:17:54 PM
MaryS
Roadie
428 Views
5 replies
0 likes

428 Views
5 replies
0 likes

Superuser Contribution Local Files on IPhone 6

Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on my laptop) are greyed out on my IPhone. I had the s...

simplyperfect
Casual Listener
Hey, I just recently got a new phone and obviously installed Spotify on it as it's my default, go-to music app. But when I went to play songs on it, I noticed that my local files (which work fine on ...
2016-10-29 10:19:36 AM
2016-11-08 4:14:14 PM
MaryS
Roadie
489 Views
3 replies
0 likes
local files on iphone

489 Views
3 replies
0 likes

[iPhone SE] An error has occured

I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?

JohnnyB2
Newbie
I'm getting "an error has occured". I tried reinstalling the app, deleting offline devices and restarting--all to no avail. Is there a solution?
2016-11-01 9:47:04 PM
2016-11-08 2:44:20 PM
BaldurPan
Newbie
324 Views
1 replies
1 likes

324 Views
1 replies
1 likes

I can't see friends to send messages

Hi all,I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my friends whitout problem. Many thanks.

vhspiceros
Newbie
Hi all, I trying to send one song to my friends but I can't see my friends in the list in messages. I don't use facebook. I have only Spotify Friends. Note: in desktop app I can see my fr...
2016-11-08 2:42:51 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Spotify doesn't work with wifi

Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine.But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working

Adrianholguin
Newbie
Hi there. Four days ago before the last update on iPhone 6, my Spotify was working fine. But after I update it, every time I connect my iPhone to the wifi, my Spotify stop working
2016-11-06 7:29:53 PM
2016-11-08 2:01:44 PM
Maxim
Spotify Star
759 Views
5 replies
0 likes

759 Views
5 replies
0 likes

Spotify Battery Drain

I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it?

wil4
Newbie
I have a question, I have downloaded my my playlists. I am training for a 1/2 marathon and would like to listen to music for the run, do you think my battery on my I phone will be able to handle it? ...
2016-11-07 5:13:01 PM
2016-11-08 1:46:22 PM
robske_110
Regular
669 Views
4 replies
0 likes

669 Views
4 replies
0 likes

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