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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245900 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130773 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3273 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309640 Views

62 replies

16 likes

  • 309640 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133384 Views

19 replies

38 likes

  • 133384 Views
  • 19 replies
  • 38 likes

Local Files not syncing to mobile

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I've read are mentioning the song being greyed out on ...

Newbie

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I'v...

splent

Regular

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Solved!! Login from new phone does not work

Hi everybody, I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here. At the login, there comes a pop-up that says that I already have an account with this e-mail adress (wh...

Casual Listener

Hi everybody,   I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here.  At the login, there comes a pop-up t...

Nico

Community Legend

843 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Only shuffle/random with a premium account

Hi everybody, i don't understand . I've got a premium account and on my Ipad when i want to start a specific album tapping the first tittle it continue playing with a random tittle. Can someone help me ?

Casual Listener

Hi everybody,   i don't understand  . I've got a premium account and on my Ipad when i want to start a specific album tapping the first tittle it continue playing with a random tittle.&nb...

Michael99

Newbie

616 Views

2 replies

1 likes

  • 616 Views
  • 2 replies
  • 1 likes

Spotify premium

Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much

Casual Listener

Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much

lillymetio

Newbie

687 Views

4 replies

0 likes

  • 687 Views
  • 4 replies
  • 0 likes

Solved!! Spotify iOS design changes app update

I have downloaded the latest version of the Spotify for iOS and the hamburger design is still present, how do i change it to the tab menu?

Newbie

I have downloaded the latest version of the Spotify for iOS and the hamburger design is still present, how do i change it to the tab menu?  

Hubo

Community Legend

1632 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! App crashes just after I open it

I've got an iPhone SE with iOS 10.1.1 and I basically can't open Spotify because it crashes everytime I try to open it.I've already tried closing the app from all devices, changing iPhone region and then changing it again to where I live (Argentina),...

Casual Listener

I've got an iPhone SE with iOS 10.1.1 and I basically can't open Spotify because it crashes everytime I try to open it. I've already tried closing the app from all devices, changing iPhone region an...

Stacybax83

Casual Listener

2796 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Desativei minha conta do Facebook e agora acesso E virei free. Como faço para voltar a ser premium

Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists.Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar a ser premium?

Newbie

Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists. Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar ...

habanarugby

Newbie

719 Views

1 replies

2 likes

  • 719 Views
  • 1 replies
  • 2 likes

Payment error

We payed already 2 times but premium didn't activate.

Newbie

We payed already 2 times but premium didn't activate.

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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Local files in spotify playlist not working

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just keeps saying "Dowloading... Waiting to connect" on it...

Regular

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just ke...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

Shuffling on offline mode

Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance.While connected to the internet, when I tap on any of my downloaded songs in the "songs" list it will play with shuffling turned on by default, th...

Casual Listener

Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance. While connected to the internet, when I tap on any of my downloaded songs in the "songs" list...

Kennnho

Casual Listener

1376 Views

2 replies

1 likes

  • 1376 Views
  • 2 replies
  • 1 likes

Shuffle play

How do you turn shuffle play off without logging out?

Newbie

How do you turn shuffle play off without logging out?

Hubo

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Songs imported from iTunes skipping

Hey guys,I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my phone it skips all the iTunes tracks. The cover art co...

Newbie

Hey guys, I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my...

dewmanchewy

Newbie

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

App closing on home page

Hi,When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the service provider side I have clean reinstalled on all dev...

Casual Listener

Hi, When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the serv...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
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Can't log into website

I can't log into the app with my email but no the website

Newbie

I can't log into the app with my email but no the website

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
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Browse Spotify Tracks Through Car Stereo

I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem. My car (Infiniti g37) has ipod (iphone6 in my case) connectivity, so I can listen to both Apple Music and Spotify throu...

Casual Listener

I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem.   My car (Infiniti g37) has ipod (iphone6 in my case) connect...

Jefbystereo

Casual Listener

1058 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium not activating

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working and yes I'm sure i was charged for the offer

Casual Listener

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working ...

JCdotnl

Roadie

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Unable to download App

I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other apps and spotify is the only one that is giving me troubl...

Newbie

I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other a...

608 Views

0 replies

0 likes

  • 608 Views
  • 0 replies
  • 0 likes

Artists album contents disappearing

When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in order to get all of my artists back in that folder. ...

Newbie

When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in o...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

How to download a version of Spotify for iOS 7.1.2

Então, eu tenho um iPhone 4 e, recentemente, eu formatado-lo, e eu tinha Spotify, mas quando eu formatado-lo, eu não posso baixá-lo mais, porque eu precisaria de um dispositivo com iOS 8 ou superior, mas eu não estou no clima para comprar um novo dis...

Newbie

Então, eu tenho um iPhone 4 e, recentemente, eu formatado-lo, e eu tinha Spotify, mas quando eu formatado-lo, eu não posso baixá-lo mais, porque eu precisaria de um dispositivo com iOS 8 ou superior,...

Maxim

Spotify Star

9183 Views

1 replies

0 likes

  • 9183 Views
  • 1 replies
  • 0 likes