Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236799 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118155 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446660 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305275 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!
All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!
Newbie
890 Views
1 replies
1 likes
Hi, I have no idea if this is a way too public place for this extremely specific question, if so let me know and I'll try asking an email address or somewhere more direct.I first subscribed to Spotify in 2013 and developed a very dear to my heart bun...
Hi, I have no idea if this is a way too public place for this extremely specific question, if so let me know and I'll try asking an email address or somewhere more direct. I first subscribed to Sp...
Spotify Star
470 Views
1 replies
0 likes
Why can't it rotate to horizontal in iPhone 7 plus?
Why can't it rotate to horizontal in iPhone 7 plus?
Community Legend
751 Views
1 replies
0 likes
It appears that as of version 6.8.0.3786 the play queue is no longer accessible on my iPhone 6s running iOS 10.1.1 please fix this annoying reversion!
It appears that as of version 6.8.0.3786 the play queue is no longer accessible on my iPhone 6s running iOS 10.1.1 please fix this annoying reversion!
Regular
740 Views
3 replies
2 likes
When playing a playlist on Spotify for Windows, Mac or Android, it's easy to see what comes next. The Windows version of Spotify seems to call this list the Queue, while on Android, it's called Now Playing. I see nothing like this available when usin...
When playing a playlist on Spotify for Windows, Mac or Android, it's easy to see what comes next. The Windows version of Spotify seems to call this list the Queue, while on Android, it's called Now P...
Casual Listener
888 Views
2 replies
1 likes
so i already paid for premium services but it still show "free account" on my account, what is the solution?
so i already paid for premium services but it still show "free account" on my account, what is the solution?
Community Legend
375 Views
1 replies
0 likes
I have a spotify account for 1month try out.My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i do that?! Sorry my english is not so good.
I have a spotify account for 1month try out. My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i...
Spotify Star
557 Views
3 replies
0 likes
Hey guys.I have 6. Generation ipod touch. When I download my song for offline listening, some of songs are not download full, or a litte part is down, rest of are not playing while I was listening offline. How can I solve this problem? I got sick abo...
Hey guys. I have 6. Generation ipod touch. When I download my song for offline listening, some of songs are not download full, or a litte part is down, rest of are not playing while I was listening ...
Regular
778 Views
4 replies
0 likes
My spotify app won't scrobble musics i heard to my last.fm account. It never worked.I have already tried everything: erasing and login in again on spotify and resetting my passwords under the settings tab. Nothing works. I dont know if the issue is w...
My spotify app won't scrobble musics i heard to my last.fm account. It never worked. I have already tried everything: erasing and login in again on spotify and resetting my passwords under the setti...
385 Views
0 replies
0 likes
Hi, so i have spotify premium and i tried to sync local files but most of them did not get sync to my phone. some are white some are grey. i tried what the app told me to do but it's all so confusing. im running it on an iphone 6plus 16gig brand new....
Hi, so i have spotify premium and i tried to sync local files but most of them did not get sync to my phone. some are white some are grey. i tried what the app told me to do but it's all so confusing...
Community Legend
639 Views
3 replies
0 likes
Never had this problem before.. but lately when i play my spotify playlist (offline) it seems like my Ipad fills up with "other files"... and fills up my memory.. I have deletet my Ipad totaly... reset it.. and install Spotify again.. but after playi...
Never had this problem before.. but lately when i play my spotify playlist (offline) it seems like my Ipad fills up with "other files"... and fills up my memory..  ...
Casual Listener
810 Views
2 replies
0 likes
I've been having problems for the last month and now it's becoming extremely annoying. I download playlists for offline play because I'm unable to stream when I'm out and about but for about the last month I will have whole playlists synced and sudde...
I've been having problems for the last month and now it's becoming extremely annoying. I download playlists for offline play because I'm unable to stream when I'm out and about but for abo...
Casual Listener
3129 Views
6 replies
2 likes
The download button is turned off however random songs keep downloading without me asking Spotify to download and using my data. How do I stop this?
The download button is turned off however random songs keep downloading without me asking Spotify to download and using my data. How do I stop this?
Spotify Star
633 Views
1 replies
0 likes
As in title...
As in title...
Newbie
3243 Views
4 replies
0 likes
My friend gave me and activation code to get spotify premium on her account, but the activation code isn't working
My friend gave me and activation code to get spotify premium on her account, but the activation code isn't working
Community Legend
4378 Views
1 replies
0 likes
I have been using my husband's spotify app on my phone but just signed up for family premium so I can have my own. If I delete his app from my phone will that affect his playlists? I am trying to stay out of trouble!! Thanks
I have been using my husband's spotify app on my phone but just signed up for family premium so I can have my own. If I delete his app from my phone will that affect his playlists? I am trying ...
Gig Goer
514 Views
1 replies
0 likes
Music Fan
528 Views
1 replies
0 likes
My question is: how does one play music not on spotify through the player on mobile? It is a hassle to go to music app everytime I want to listen to an artist not available on Spotify. I tried creating a playlist of the local files, but the playlist ...
My question is: how does one play music not on spotify through the player on mobile? It is a hassle to go to music app everytime I want to listen to an artist not available on Spotify.  ...
372 Views
0 replies
0 likes
I have local files on a playlist which has synced to my iPhone. But I can't get the files to sync to another PC from my iPhone. What to do?
I have local files on a playlist which has synced to my iPhone. But I can't get the files to sync to another PC from my iPhone. What to do?
Spotify Star
445 Views
1 replies
0 likes
A Spotify album discover weekly has been updated with new songs and I can't find the old ones , although they were my favourite songs I didn't know the name of them , I was wondering if I could get sent all of the names of the old songs on the discov...
A Spotify album discover weekly has been updated with new songs and I can't find the old ones , although they were my favourite songs I didn't know the name of them , I was wondering if I could get s...
Casual Listener
982 Views
4 replies
0 likes
