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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271127 Views

58 replies

14 likes

  • 271127 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172082 Views

507 replies

108 likes

  • 172082 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114725 Views

19 replies

38 likes

  • 114725 Views
  • 19 replies
  • 38 likes

Songs delete after download to iphone 10.1.1, 6S

Hi, Downloaded songs from spotify won't save to my iphone app. I go through the download, put it into offline mode, and the songs delete. I have the most recent iphone update and spotify version. They download, and when I go to "offline" mode, all th...

Visitor

Hi,    Downloaded songs from spotify won't save to my iphone app. I go through the download, put it into offline mode, and the songs delete. I have the most recent iphone update and spoti...

crematedman

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Spotify in offline mode on wifi - iPhone 5s

Hello,I've been having this problem for a couple of weeks now on my iPhone 5s. Whenever I am using my wifi at home, it says Spotify is offline. All other apps on my phone work fine over wifi. Spotify also works over wifi on my desktop.I also cannot c...

Newbie

Hello, I've been having this problem for a couple of weeks now on my iPhone 5s. Whenever I am using my wifi at home, it says Spotify is offline. All other apps on my phone work fine over wifi. Spo...

crematedman

Community Legend

835 Views

1 replies

1 likes

  • 835 Views
  • 1 replies
  • 1 likes

Some albums are saved twice, taking up extra space on my phone

When i go through the Artists tab on my phone and even on the Albums tab, the same album shows up as saved two times, which then takes up extra space on my phone and the amount of saved songs I can have with my Spotify Premium account. Any ideas why ...

Newbie

When i go through the Artists tab on my phone and even on the Albums tab, the same album shows up as saved two times, which then takes up extra space on my phone and the amount of saved songs I can h...

crematedman

Community Legend

1670 Views

1 replies

1 likes

  • 1670 Views
  • 1 replies
  • 1 likes

Spotify says it's downloading but it's not

Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing will work. Any ideas appropriated!

Regular

Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing ...

crematedman

Community Legend

4540 Views

1 replies

0 likes

  • 4540 Views
  • 1 replies
  • 0 likes

Lost all of my songs

Hey you guys!I just lost all of my musics and playlist after reinstalling the app. I've tried the "recover playlist" option but it says that I haven't erased any songs. And that I already know. Please, help me!

Newbie

Hey you guys! I just lost all of my musics and playlist after reinstalling the app. I've tried the "recover playlist" option but it says that I haven't erased any songs. And that I already know. P...

crematedman

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

My offer does not work

Spotify offered me a three month trial of Spotify premium for 0,99$ (9kr) and I of course could not decline the offer and gave them the 0,99$ (9kr) but now it says that I already had an offer of thirty days two years ago. So why did Spotify send me t...

Newbie

Spotify offered me a three month trial of Spotify premium for 0,99$ (9kr) and I of course could not decline the offer and gave them the 0,99$ (9kr) but now it says that I already had an offer of thir...

crematedman

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

App started crash in ios9 so upgraded to ios10 and still crashes

Iphone6 plus 128gbHave tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when it accepts it crashes any help would be mint cheers

Newbie

Iphone6 plus 128gb Have tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when i...

crematedman

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Send to followers: Followers not showing up

"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless. Works fine on Desktop.

Roadie

"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless.   Works fine on Desktop.

Zahraa

Newbie

5128 Views

15 replies

2 likes

iOS
  • 5128 Views
  • 15 replies
  • 2 likes

I have already pay premium and i can t login

Problems With my login my account ia fernanda.sophia07@gmail.com i m nervous trying tô login since 2 days

Newbie

Problems With my login my account ia fernanda.sophia07@gmail.com i m nervous trying tô login since 2 days

abilea

Roadie

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Abbonement

Hello,Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?

Newbie

Hello, Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?

MaryS

Roadie

1046 Views

1 replies

0 likes

  • 1046 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing Facebook account from Spotify App on ipad

I am wanting to remove my spotity account from the App on an ipad as someone else now uses this. The troublshooting info has told me the attached however the 'disconnect from Facebook' option is not avaialble in my settings. Is anyone able tohelp me ...

Newbie

I am wanting to remove my spotity account from the App on an ipad as someone else now uses this.    The troublshooting info has told me the attached however the 'disconnect from Facebook'...

MaryS

Roadie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Premium still getting ads

I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S.Have been upgraded for a good 2 months now.Thanks!

Newbie

I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S. Have been upgraded for a good 2 months now. Thanks!

tezzz

Regular

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Family Plan Problems with iPhone

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my account - however, whenever we are using Spotify at...

Casual Listener

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my ...

ptburg

Casual Listener

558 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! app iphone

my app keeps freezing!!i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premium users to solve this prolem for me??thanks

Newbie

my app keeps freezing!! i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premi...

ItsBradderz_

Regular

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Carplay Issue

Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify and navigate to my playlists. It shows up all of my ...

Newbie

Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify a...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Landscape mode on iPhone

Requesting for Landscape mode on Iphone Plus models.

Casual Listener

Requesting for Landscape mode on Iphone Plus models.

Hubo

Community Legend

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes

Unlock with Touch ID driving (safe driving)

Many of us listen to music with Spotify while we're driving. When we want to change songs the Iphone is locked and we have to enter the code, and this is a risk when you are driving. Therefore I propose that you can unlock when using Spotify with Tou...

Casual Listener

Many of us listen to music with Spotify while we're driving. When we want to change songs the Iphone is locked and we have to enter the code, and this is a risk when you are driving. Therefore I prop...

alfme

Newbie

2151 Views

4 replies

0 likes

  • 2151 Views
  • 4 replies
  • 0 likes

Switched from macbook to ipad but commercials keep coming (paying user)

Hey everyone since my macbook died, I've been using an ipad. I'm a paying user but the commercials keep coming. How can I fix this? (Yes, I am logged in with my account)best wishes Kat

Casual Listener

Hey everyone 🙂 since my macbook died, I've been using an ipad. I'm a paying user but the commercials keep coming. How can I fix this? (Yes, I am logged in with my account) best wishes ❤️ Kat

kbrooksc

Community Legend

363 Views

3 replies

0 likes

  • 363 Views
  • 3 replies
  • 0 likes

Playlist no aparece

Hola, acabo de reinstalar mi Spotify y ya no aparecen mis playlist! Que debo hacer?

Newbie

Hola, acabo de reinstalar mi Spotify y ya no aparecen mis playlist! Que debo hacer?

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Solved!! My local files won't download to my iphone

Ok so for the past few days I've been trying to download these local files I have on my computer but they won't download. Sometimes it works but now it isn't. I have tried multiple things and none of them work! This is very annoying and if I can't do...

Casual Listener

Ok so for the past few days I've been trying to download these local files I have on my computer but they won't download. Sometimes it works but now it isn't. I have tried multiple things and none of...

kbrooksc

Community Legend

812 Views

4 replies

0 likes

  • 812 Views
  • 4 replies
  • 0 likes