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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241599 Views

27 replies

5 likes

  • 241599 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124375 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307544 Views

62 replies

16 likes

  • 307544 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131870 Views

19 replies

38 likes

  • 131870 Views
  • 19 replies
  • 38 likes

Difference between Saving tracks and adding to playlists

Apologies if this has already been asked elsewhere, but I'm unable to find an answer. I noticed that when I hit 'Save' next to a song its then added to my iPhone's (iPhone 6s iOS 10.1) memory, as opposed to the song being marked as 'liked' ala Facebo...

Casual Listener

Apologies if this has already been asked elsewhere, but I'm unable to find an answer.   I noticed that when I hit 'Save' next to a song its then added to my iPhone's (iPhone 6s iOS 10.1) memor...

Bittencourt

Spotify Star

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Spotify won't play in the background using an iPhone 7 plus

With the dongle attached, music stops playing when I press the home button. This is especially important, as I teach fitness classes. So I need the music to keep playing while I access tabata timers in other apps, etc. It's also just kind of annoying...

Casual Listener

With the dongle attached, music stops playing when I press the home button.  This is especially important, as I teach fitness classes.  So I need the music to keep playing while I access ta...

Bittencourt

Spotify Star

13603 Views

1 replies

1 likes

  • 13603 Views
  • 1 replies
  • 1 likes

I cant pay

I put all the correct information in the gaps and when y submit, a little red cartel apears and sais that I cant payPlease Help me

Casual Listener

I put all the correct information in the gaps and when y submit, a little red cartel apears and sais that I cant pay Please Help me

Bittencourt

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Can only play shuffle...

I cannot choose my music... can only play shuffle... i have a spotify premium account.

Newbie

I cannot choose my music... can only play shuffle... i have a spotify premium account.

Nico

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

iPhone 5 iOS 10.1.1 - Ads Freeze

I will be playing music and an ad will come up and freeze. Can't get off of it. No sound. Can only press link below the Match ad which says "CLICK HERE" and opens Spotify site in Safari. I can reopen to same frozen ad. I have to restart iPhone to cle...

Casual Listener

I will be playing music and an ad will come up and freeze. Can't get off of it. No sound. Can only press link below the Match ad which says "CLICK HERE" and opens Spotify site in Safari. I can reopen...

Amish1307

Casual Listener

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Premium Account

I just upgraded to premium account.I can see my account is premium now with desktop, but while i log in to my iphone, the account subscription still Free. Please help

Newbie

I just upgraded to premium account. I can see my account is premium now with desktop, but while i log in to my iphone, the account subscription still Free.   Please help

kryddersen

Gig Goer

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Confused screen orientation

tl;dr track screen layout is off as in confused by actual screen orientation. I've been having this problem for about a month now. I don't certainly know how to reproduce it, but I see it quite often. I launch Spotify on iPad and everything looks fin...

Music Fan

tl;dr track screen layout is off as in confused by actual screen orientation.   I've been having this problem for about a month now. I don't certainly know how to reproduce it, but I see it qu...

R2danny2

Newbie

3152 Views

13 replies

0 likes

bug
iOS
Orientation
  • 3152 Views
  • 13 replies
  • 0 likes

3 months 0.99€ doesen't work

I paid the offering "3 months € 0.99". credit card they were charged € 1.98. Furthermore the offer does not work. how do I fix?

Newbie

I paid the offering "3 months € 0.99". credit card they were charged € 1.98. Furthermore the offer does not work. how do I fix?

alanbessa

Music Fan

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Starred playlist

After I updated my phone a few weeks ago I noticed my starred playlist is in a different order. The last songs I add are all the way of the bottom of the list were they use to be at the top of the starred playlist. Anyway of changing this back??

Visitor

After I updated my phone a few weeks ago I noticed my starred playlist is in a different order. The last songs I add are all the way of the bottom of the list were they use to be at the top of the st...

MartinStoichkov

Community Legend

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

Lecture d'un album complet dans l'ordre

Bonjour !! Avec un abonnement sur Spotify, peut-on lire un album complet et dans l'ordre sur iphone ? Actuellement en mode gratuit, je ne peux que mettre en mode aléatoire. Et savez-vous si sur iPad avec un abonnement on peut accéder à Ma musique com...

Newbie

Bonjour !! Avec un abonnement sur Spotify, peut-on lire un album complet et dans l'ordre sur iphone ? Actuellement en mode gratuit, je ne peux que mettre en mode aléatoire. Et savez-vous si sur i...

CLAUDE60270

Newbie

3756 Views

1 replies

2 likes

  • 3756 Views
  • 1 replies
  • 2 likes

Playlist made from songs on 'Local Files' won't download to my phone

HiI use Spotify on both my phone and my computer. Today I made a new playlist on my computer of some of my songs there were saved in 'Local Files' I downloaded the playlist on my compuer and I wanted to do the same on my phone be it just said 'Waitin...

Casual Listener

Hi I use Spotify on both my phone and my computer. Today I made a new playlist on my computer of some of my songs there were saved in 'Local Files' I downloaded the playlist on my compuer and I want...

juliane1975

Casual Listener

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

Solved!! Deleting downloaded music

With a limited amount of space on my phone, I would like to e able to replace downloaded music on occasion. How do I lose the old files to make room for new? Is this something I even need to worry about? Just upgraded to Premium. Thanks.

Casual Listener

With a limited amount of space on my phone, I would like to e able to replace downloaded music on occasion. How do I lose the old files to make room for new?  Is this something I even need to wo...

4jazzy

Casual Listener

1133 Views

2 replies

0 likes

  • 1133 Views
  • 2 replies
  • 0 likes

Where is my Daily Mix?

I just read the blog post about Daily Mix being released on iOS and Andriod but I cannot find mine and there does not seem to be an update in the app store. When should we expect this release to come out? https://news.spotify.com/us/2016/09/27/redisc...

Casual Listener

I just read the blog post about Daily Mix being released on iOS and Andriod but I cannot find mine and there does not seem to be an update in the app store. When should we expect this release to come...

hizlivekofteli

Casual Listener

17653 Views

19 replies

0 likes

  • 17653 Views
  • 19 replies
  • 0 likes

Download vs Downloaded, what's the difference?

All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!

Newbie

All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!

bowenbs

Newbie

896 Views

1 replies

1 likes

  • 896 Views
  • 1 replies
  • 1 likes

resubscribed to Premium but can't find my old thousand songs :(

Hi, I have no idea if this is a way too public place for this extremely specific question, if so let me know and I'll try asking an email address or somewhere more direct.I first subscribed to Spotify in 2013 and developed a very dear to my heart bun...

Casual Listener

Hi, I have no idea if this is a way too public place for this extremely specific question, if so let me know and I'll try asking an email address or somewhere more direct. I first subscribed to Sp...

Maxim

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Rotate to horizontal

Why can't it rotate to horizontal in iPhone 7 plus?

Newbie

Why can't it rotate to horizontal in iPhone 7 plus?

Hubo

Community Legend

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

IOS play queue disappeared

It appears that as of version 6.8.0.3786 the play queue is no longer accessible on my iPhone 6s running iOS 10.1.1 please fix this annoying reversion!

Regular

It appears that as of version 6.8.0.3786 the play queue is no longer accessible on my iPhone 6s running iOS 10.1.1   please fix this annoying reversion!

elrondo

Regular

752 Views

3 replies

2 likes

  • 752 Views
  • 3 replies
  • 2 likes

Solved!! Viewing Now Playing aka Queue on my iPad mini

When playing a playlist on Spotify for Windows, Mac or Android, it's easy to see what comes next. The Windows version of Spotify seems to call this list the Queue, while on Android, it's called Now Playing. I see nothing like this available when usin...

Gig Goer

When playing a playlist on Spotify for Windows, Mac or Android, it's easy to see what comes next. The Windows version of Spotify seems to call this list the Queue, while on Android, it's called Now P...

ojward

Casual Listener

892 Views

2 replies

1 likes

  • 892 Views
  • 2 replies
  • 1 likes

premium payment problem

so i already paid for premium services but it still show "free account" on my account, what is the solution?

Newbie

so i already paid for premium services but it still show "free account" on my account, what is the solution?   

Jacob

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Together

I have a spotify account for 1month try out.My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i do that?! Sorry my english is not so good.

Casual Listener

I have a spotify account for 1month try out. My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i...

Bittencourt

Spotify Star

569 Views

3 replies

0 likes

  • 569 Views
  • 3 replies
  • 0 likes