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Spotify premium

Spotify premium

Avatar of scapuno
Casual Listener
2016-12-02 07:19 PM
Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much
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4 Replies

Avatar of Hubo
Community Legend
2016-12-03 01:21 PM

Hey there! Welcome to the community!

 

Here are some quick troubleshooting steps you can try:

Upgraded-not-Premium-twitter_support.png

Let me know if you have any questions.

 

Enjoy your weekend! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of scapuno
Casual Listener
2016-12-04 12:30 AM
Hello! Thanks! My premium is now working 🙂 have a nice weekend too 🙂
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Avatar of Hubo
Community Legend
2016-12-04 10:39 AM

Hey!

 

Glad things are working again. Let me know if anything else pops up!

 

Enjoy your weekend! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of lillymetio
Newbie
2016-12-04 11:32 AM

Hey! i have the same problem and i tried everything but i still have a free account. And i have only this spotify account plus i was inlogged to this account when i got spotify premium. And i tried contact spotify but they told me to do the same that i already did. 

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