Announcements

Help Wizard

Step 1

NEXT STEP

Spotify premium

Spotify premium

Avatar of scapuno
Casual Listener
2016-12-02 07:19 PM
Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much
0 Likes
Reply
4 Replies

Avatar of Hubo
Community Legend
2016-12-03 01:21 PM

Hey there! Welcome to the community!

 

Here are some quick troubleshooting steps you can try:

Upgraded-not-Premium-twitter_support.png

Let me know if you have any questions.

 

Enjoy your weekend! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of scapuno
Casual Listener
2016-12-04 12:30 AM
Hello! Thanks! My premium is now working 🙂 have a nice weekend too 🙂
0 Likes

Avatar of Hubo
Community Legend
2016-12-04 10:39 AM

Hey!

 

Glad things are working again. Let me know if anything else pops up!

 

Enjoy your weekend! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of lillymetio
Newbie
2016-12-04 11:32 AM

Hey! i have the same problem and i tried everything but i still have a free account. And i have only this spotify account plus i was inlogged to this account when i got spotify premium. And i tried contact spotify but they told me to do the same that i already did. 

0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random