Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232094 Views

27 replies

5 likes

  • 232094 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113604 Views

116 replies

13 likes

Other
  • 113604 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2230 Views

0 replies

0 likes

iOS
  • 2230 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303710 Views

61 replies

16 likes

  • 303710 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129509 Views

19 replies

38 likes

  • 129509 Views
  • 19 replies
  • 38 likes

Playlist made from songs on 'Local Files' won't download to my phone

HiI use Spotify on both my phone and my computer. Today I made a new playlist on my computer of some of my songs there were saved in 'Local Files' I downloaded the playlist on my compuer and I wanted to do the same on my phone be it just said 'Waitin...

Casual Listener

Hi I use Spotify on both my phone and my computer. Today I made a new playlist on my computer of some of my songs there were saved in 'Local Files' I downloaded the playlist on my compuer and I want...

juliane1975

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Solved!! Deleting downloaded music

With a limited amount of space on my phone, I would like to e able to replace downloaded music on occasion. How do I lose the old files to make room for new? Is this something I even need to worry about? Just upgraded to Premium. Thanks.

Casual Listener

With a limited amount of space on my phone, I would like to e able to replace downloaded music on occasion. How do I lose the old files to make room for new?  Is this something I even need to wo...

4jazzy

Casual Listener

1125 Views

2 replies

0 likes

  • 1125 Views
  • 2 replies
  • 0 likes

Where is my Daily Mix?

I just read the blog post about Daily Mix being released on iOS and Andriod but I cannot find mine and there does not seem to be an update in the app store. When should we expect this release to come out? https://news.spotify.com/us/2016/09/27/redisc...

Casual Listener

I just read the blog post about Daily Mix being released on iOS and Andriod but I cannot find mine and there does not seem to be an update in the app store. When should we expect this release to come...

hizlivekofteli

Casual Listener

17573 Views

19 replies

0 likes

  • 17573 Views
  • 19 replies
  • 0 likes

Download vs Downloaded, what's the difference?

All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!

Newbie

All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!

bowenbs

Newbie

884 Views

1 replies

1 likes

  • 884 Views
  • 1 replies
  • 1 likes

resubscribed to Premium but can't find my old thousand songs :(

Hi, I have no idea if this is a way too public place for this extremely specific question, if so let me know and I'll try asking an email address or somewhere more direct.I first subscribed to Spotify in 2013 and developed a very dear to my heart bun...

Casual Listener

Hi, I have no idea if this is a way too public place for this extremely specific question, if so let me know and I'll try asking an email address or somewhere more direct. I first subscribed to Sp...

Maxim

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Rotate to horizontal

Why can't it rotate to horizontal in iPhone 7 plus?

Newbie

Why can't it rotate to horizontal in iPhone 7 plus?

Hubo

Community Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

IOS play queue disappeared

It appears that as of version 6.8.0.3786 the play queue is no longer accessible on my iPhone 6s running iOS 10.1.1 please fix this annoying reversion!

Regular

It appears that as of version 6.8.0.3786 the play queue is no longer accessible on my iPhone 6s running iOS 10.1.1   please fix this annoying reversion!

elrondo

Regular

736 Views

3 replies

2 likes

  • 736 Views
  • 3 replies
  • 2 likes

Solved!! Viewing Now Playing aka Queue on my iPad mini

When playing a playlist on Spotify for Windows, Mac or Android, it's easy to see what comes next. The Windows version of Spotify seems to call this list the Queue, while on Android, it's called Now Playing. I see nothing like this available when usin...

Gig Goer

When playing a playlist on Spotify for Windows, Mac or Android, it's easy to see what comes next. The Windows version of Spotify seems to call this list the Queue, while on Android, it's called Now P...

ojward

Casual Listener

880 Views

2 replies

1 likes

  • 880 Views
  • 2 replies
  • 1 likes

premium payment problem

so i already paid for premium services but it still show "free account" on my account, what is the solution?

Newbie

so i already paid for premium services but it still show "free account" on my account, what is the solution?   

Jacob

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Together

I have a spotify account for 1month try out.My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i do that?! Sorry my english is not so good.

Casual Listener

I have a spotify account for 1month try out. My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i...

Bittencourt

Spotify Star

549 Views

3 replies

0 likes

  • 549 Views
  • 3 replies
  • 0 likes

Can't play clearly the song that I downloaded

Hey guys.I have 6. Generation ipod touch. When I download my song for offline listening, some of songs are not download full, or a litte part is down, rest of are not playing while I was listening offline. How can I solve this problem? I got sick abo...

Regular

Hey guys. I have 6. Generation ipod touch. When I download my song for offline listening, some of songs are not download full, or a litte part is down, rest of are not playing while I was listening ...

Cemdemir

Regular

769 Views

4 replies

0 likes

  • 769 Views
  • 4 replies
  • 0 likes

Last.FM Social Support Just does not work

My spotify app won't scrobble musics i heard to my last.fm account. It never worked.I have already tried everything: erasing and login in again on spotify and resetting my passwords under the settings tab. Nothing works. I dont know if the issue is w...

Newbie

My spotify app won't scrobble musics i heard to my last.fm account. It never worked. I have already tried everything: erasing and login in again on spotify and resetting my passwords under the setti...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

My music wont play on mobile but will on desktop

Hi, so i have spotify premium and i tried to sync local files but most of them did not get sync to my phone. some are white some are grey. i tried what the app told me to do but it's all so confusing. im running it on an iphone 6plus 16gig brand new....

Casual Listener

Hi, so i have spotify premium and i tried to sync local files but most of them did not get sync to my phone. some are white some are grey. i tried what the app told me to do but it's all so confusing...

Jacob

Community Legend

628 Views

3 replies

0 likes

  • 628 Views
  • 3 replies
  • 0 likes

Spotify fills up my iPad with "other-files" ?

Never had this problem before.. but lately when i play my spotify playlist (offline) it seems like my Ipad fills up with "other files"... and fills up my memory.. I have deletet my Ipad totaly... reset it.. and install Spotify again.. but after playi...

Casual Listener

Never had this problem before..  but lately when i play my spotify playlist (offline) it seems like my Ipad fills up with "other files"...  and fills up my memory..     &nbsp...

NilsArne

Casual Listener

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

Offline Issues. Disappearing tracks and tracks not playing

I've been having problems for the last month and now it's becoming extremely annoying. I download playlists for offline play because I'm unable to stream when I'm out and about but for about the last month I will have whole playlists synced and sudde...

Casual Listener

I've been having problems for the last month and now it's becoming extremely annoying.   I download playlists for offline play because I'm unable to stream when I'm out and about but for abo...

jai8

Casual Listener

3128 Views

6 replies

2 likes

  • 3128 Views
  • 6 replies
  • 2 likes

Downloading random tracks when download is turned off

The download button is turned off however random songs keep downloading without me asking Spotify to download and using my data. How do I stop this?

Newbie

The download button is turned off however random songs keep downloading without me asking Spotify to download and using my data. How do I stop this?

Bittencourt

Spotify Star

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Activation codes

My friend gave me and activation code to get spotify premium on her account, but the activation code isn't working

Newbie

My friend gave me and activation code to get spotify premium on her account, but the activation code isn't working

kirashi

Community Legend

4373 Views

1 replies

0 likes

  • 4373 Views
  • 1 replies
  • 0 likes

help with app

I have been using my husband's spotify app on my phone but just signed up for family premium so I can have my own. If I delete his app from my phone will that affect his playlists? I am trying to stay out of trouble!! Thanks

Newbie

I have been using my husband's spotify app on my phone but just signed up for family premium so I can have my own. If I delete his app from my phone will that affect his playlists?  I am trying ...

kryddersen

Gig Goer

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes