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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30746 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95474 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293893 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123808 Views

19 replies

38 likes

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Solved!! Frozen screen on ad can't reinstall app

My screen froze on an ad. Directions for reinstall don't work. It just opens to my pages even when pressing on icon til it shakes etcWant xmad music back!

Newbie

My screen froze on an ad. Directions for reinstall don't work. It just opens to my pages even when pressing on icon til it shakes etc Want xmad music back!

Bittencourt

Spotify Star

769 Views

1 replies

0 likes

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Solved!! Song wil not play on my iPhone!!

Hi there, I have a song in a playlist, it plays fine on my 3 different IMacs, but will NOT play on my iphone. Any thoughts?

Casual Listener

Hi there, I have a song in a playlist, it plays fine on my 3 different IMacs, but will NOT play on my iphone. Any thoughts?  

Nico

Community Legend

683 Views

3 replies

0 likes

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Solved!! Problem with artics

Hello Spotify.I've got a Premium Account and I listen music every single day on my iPhone. So, I have a problem with some artics. For example, I can't find KC Rebell etc. Why? Same problem had ItaloBrothers, but now is everything ok. I'm from the Cze...

Casual Listener

Hello Spotify. I've got a Premium Account and I listen music every single day on my iPhone. So, I have a problem with some artics. For example, I can't find KC Rebell etc. Why? Same problem had Ital...

Jacob

Community Legend

885 Views

5 replies

0 likes

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App still has hamburger menu

On my iphone 6, logged into spotify version 6.8.0.3786, the app will not update to having the menu along the bottom of the screen. I still have the hamburger style menu. I have tried deleting the app and re-installing with no luck. If i log out, and ...

Visitor

On my iphone 6, logged into spotify version 6.8.0.3786, the app will not update to having the menu along the bottom of the screen. I still have the hamburger style menu. I have tried deleting the app...

596 Views

0 replies

1 likes

  • 596 Views
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Spotify app only see 1 of 3 Google Cast/Chromecast devices

In my spotify app I only see and can cast to 1 of 3 Vizio (2016 models) devices—1 soundbar, 2 Crave speakers. The soundbar is the one Spotify can see and cast to. However, Google Play Music app and the Google Home app have no trouble casting to all t...

Regular

In my spotify app I only see and can cast to 1 of 3 Vizio (2016 models) devices—1 soundbar, 2 Crave speakers. The soundbar is the one Spotify can see and cast to. However, Google Play Music app and t...

593 Views

0 replies

0 likes

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Solved!!Superuser Contribution Unable to connect to Spotify in the mobile network of MTEL, Bulgaria

Since 23rd of November users of the mobile network of MTEL (largest mobile operator in Bulgaria) are unable to use Spotify. Mtel claim we should contact Spotify directly. The problem persists for all mobile devices. Mine is iPhone 6 with latest iOS b...

Casual Listener

Since 23rd of November users of the mobile network of MTEL (largest mobile operator in Bulgaria) are unable to use Spotify. Mtel claim we should contact Spotify directly. The problem persists for all...

wanderer9

Casual Listener

2050 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Solved!! Playing songs not on playlist every time

Hi all, I've searched this topic, and while there are many results, I have not found a satisfactory answer or solution. I created a playlist of the Hamilton soundtrack. Great musical, if you haven't seen or heard of it. Anyway, there are 46 songs in ...

Newbie

Hi all,   I've searched this topic, and while there are many results, I have not found a satisfactory answer or solution.  I created a playlist of the Hamilton soundtrack.  Great mus...

Bittencourt

Spotify Star

1716 Views

1 replies

1 likes

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  • 1 replies
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Downloading music In a very slow speed

I clicked download offline and even I am using a 200mb/s wifi, it slows as a turtle, what is happening, please help

Newbie

I clicked download offline and even I am using a 200mb/s wifi, it slows as a turtle, what is happening, please help

Jacob

Community Legend

486 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Uppgradera till premium

Hej!Jag har redan ett Spotify Free konto. Vill nu uppgradera till premium.Hur gör jag då?

Newbie

Hej! Jag har redan ett Spotify Free konto. Vill nu uppgradera till premium. Hur gör jag då?

408 Views

0 replies

0 likes

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Error appearing when downloading music

Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of space on my device

Casual Listener

Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of s...

Bittencourt

Spotify Star

618 Views

5 replies

0 likes

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Is CarPlay ever going to work properly?!

Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify.Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd expect!) but it's a different story for Spotify.There must...

Casual Listener

Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify. Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd exp...

iWurzel

Casual Listener

414 Views

1 replies

0 likes

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I used to have several Daily Mixes, now only one... ?

When the Daily Mix feature started I had several numbered daily mixes, each with a different genre. Now I click on Your Library/Your Daily Mix and there is only "Daily Mix 1" there. This has gone on for over a week. Did the feature change? Are mine "...

Casual Listener

When the Daily Mix feature started I had several numbered daily mixes, each with a different genre. Now I click on Your Library/Your Daily Mix and there is only "Daily Mix 1" there. This has gone on ...

Catee

Community Legend

1077 Views

3 replies

0 likes

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Unable to login with Facebook

I recently changed my facebook password and now when I'm trying to login to Spotify I just get a blank page when I'm about to confirm through facebook. What do I do?

Newbie

I recently changed my facebook password and now when I'm trying to login to Spotify I just get a blank page when I'm about to confirm through facebook. What do I do?

alexisburks

Newbie

804 Views

2 replies

0 likes

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Solved!! A Way to Automatically Watch 30 Minute Video Ads?

Is there a way to always choose to watch the short video ad instead of being asked? If I'm driving the process of unlocking my phone, switching from my GPS app to the spotify app, and then click on the very small watch video link, can be incredibly d...

Casual Listener

Is there a way to always choose to watch the short video ad instead of being asked? If I'm driving the process of unlocking my phone, switching from my GPS app to the spotify app, and then click on t...

loqitu

Casual Listener

3385 Views

2 replies

0 likes

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Last FM Credentials

I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect.I'm 100% sure they are correct, I'm using the same username/password on the last.fm website and I c...

Casual Listener

I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect. I'm 100% sure they are correct, I'm using th...

Catee

Community Legend

876 Views

5 replies

0 likes

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Sort Playlists on iOS Mobile

Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually been added before the music itself. It means that I ca...

Newbie

Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually bee...

kazchaz

Newbie

9840 Views

13 replies

21 likes

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Spotify crashes after startup on iPhone 6

Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't know what else to do

Newbie

Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't ...

crematedman

Community Legend

899 Views

3 replies

0 likes

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Random Pauses

Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its very frustrating

Newbie

Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its...

539 Views

0 replies

0 likes

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Cannot play downloaded playlist when offline

When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it says 'Track not available. You are offline. Go online an...

Newbie

When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it ...

363 Views

0 replies

0 likes

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Song not downloaded - If you own the song, you can sync it from your computer

I used to own the song and have it iTunes on my mac, however, I no longer do.Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly appreciated.

Newbie

I used to own the song and have it iTunes on my mac, however, I no longer do. Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly apprecia...

1216 Views

0 replies

5 likes

  • 1216 Views
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  • 5 likes