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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241609 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124379 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307546 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131870 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Payment error

We payed already 2 times but premium didn't activate.

Newbie

We payed already 2 times but premium didn't activate.

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
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Local files in spotify playlist not working

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just keeps saying "Dowloading... Waiting to connect" on it...

Regular

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just ke...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
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Shuffling on offline mode

Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance.While connected to the internet, when I tap on any of my downloaded songs in the "songs" list it will play with shuffling turned on by default, th...

Casual Listener

Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance. While connected to the internet, when I tap on any of my downloaded songs in the "songs" list...

Kennnho

Casual Listener

1369 Views

2 replies

1 likes

  • 1369 Views
  • 2 replies
  • 1 likes

Shuffle play

How do you turn shuffle play off without logging out?

Newbie

How do you turn shuffle play off without logging out?

Hubo

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Songs imported from iTunes skipping

Hey guys,I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my phone it skips all the iTunes tracks. The cover art co...

Newbie

Hey guys, I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my...

dewmanchewy

Newbie

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

App closing on home page

Hi,When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the service provider side I have clean reinstalled on all dev...

Casual Listener

Hi, When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the serv...

323 Views

0 replies

0 likes

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Can't log into website

I can't log into the app with my email but no the website

Newbie

I can't log into the app with my email but no the website

284 Views

0 replies

0 likes

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Browse Spotify Tracks Through Car Stereo

I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem. My car (Infiniti g37) has ipod (iphone6 in my case) connectivity, so I can listen to both Apple Music and Spotify throu...

Casual Listener

I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem.   My car (Infiniti g37) has ipod (iphone6 in my case) connect...

Jefbystereo

Casual Listener

1051 Views

2 replies

0 likes

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Premium not activating

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working and yes I'm sure i was charged for the offer

Casual Listener

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working ...

JCdotnl

Roadie

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
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Unable to download App

I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other apps and spotify is the only one that is giving me troubl...

Newbie

I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other a...

604 Views

0 replies

0 likes

  • 604 Views
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Artists album contents disappearing

When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in order to get all of my artists back in that folder. ...

Newbie

When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in o...

444 Views

0 replies

0 likes

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How to download a version of Spotify for iOS 7.1.2

Então, eu tenho um iPhone 4 e, recentemente, eu formatado-lo, e eu tinha Spotify, mas quando eu formatado-lo, eu não posso baixá-lo mais, porque eu precisaria de um dispositivo com iOS 8 ou superior, mas eu não estou no clima para comprar um novo dis...

Newbie

Então, eu tenho um iPhone 4 e, recentemente, eu formatado-lo, e eu tinha Spotify, mas quando eu formatado-lo, eu não posso baixá-lo mais, porque eu precisaria de um dispositivo com iOS 8 ou superior,...

Maxim

Spotify Star

9174 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify goes offile on mobile data

Hi guys!I'm running Premium Spotify 6.8.0 on iPhone with iOS 10.1.1 The app constantly goes offline while on mobile data and I am sure that my internet is okay.I've restarted the device, re-installed spotify and the problem still continues.I am not s...

Visitor

Hi guys! I'm running Premium Spotify 6.8.0 on iPhone with iOS 10.1.1   The app constantly goes offline while on mobile data and I am sure that my internet is okay. I've restarted the device,...

Bittencourt

Spotify Star

836 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

it won't let me search who i want to collaborate my playlist with it won't let me search anyone

hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do

Casual Listener

hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do

MartinStoichkov

Community Legend

363 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Crashes on Ipad

Brief description of the issue:While using spotify on the Ipad after a few songs in online and offline modus, spotify just exits the program mid-song. I already reinstalled spotify, reset the ipad to factory settings. Reinstalled spotify. Works for a...

Casual Listener

Brief description of the issue: While using spotify on the Ipad after a few songs in online and offline modus, spotify just exits the program mid-song.   I already reinstalled spotify, rese...

koendo

Casual Listener

578 Views

2 replies

0 likes

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  • 2 replies
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Iphone 6 Spotify playlist Reverse Order

Now fixed! Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'. Next to the grey search field, three faint straight lines. Tap that, it will bring up a Sort By options menu and you can select sort by recently added.

Casual Listener

Now fixed!   Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'.   Next to the grey search field, three faint straight lines. Tap that, it will bring up a...

542 Views

0 replies

0 likes

Reverse Order
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  • 0 likes

songs don't show in iPhone app

hi, I have followed some artists on spotify and I am able to listen to the songs on my Macbook. But when I use my iphone Spotify app, I notice some artists I listen to on the Macbook won't appear on my iphone app. It will shows I am following the art...

Casual Listener

hi,    I have followed some artists on spotify and I am able to listen to the songs on my Macbook. But when I use my iphone Spotify app, I notice some artists I listen to on the Macbook w...

Bittencourt

Spotify Star

817 Views

3 replies

0 likes

  • 817 Views
  • 3 replies
  • 0 likes

Can't login

I can't login on my iPhone and iPad. It always tells me that I already have an account... sure but I have to be able to login anyway

Newbie

I can't login on my iPhone and iPad. It always tells me that I already have an account... sure but I have to be able to login anyway

Nico

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

music stops playing after a few minutes

I have the free Spotify app on my iPhone. It worked just fine to play at work until about a week ago. Now it will play songs only for a few minutes and then just stop on one of those ads and won't play again. I have to either shut my phone off and tu...

Newbie

I have the free Spotify app on my iPhone.  It worked just fine to play at work until about a week ago.  Now it will play songs only for a few minutes and then just stop on one of those ads ...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Screen very sensitive in pocket

Hey everyone! I am new here. I have an iPhone 5s with the latest iOS on it (10.11) along with the latest Spotify update. I was having problems with my Spotify downloading music offline so decided to uninstall it and install it again. After doing this...

Newbie

Hey everyone! I am new here. I have an iPhone 5s with the latest iOS on it (10.11) along with the latest Spotify update. I was having problems with my Spotify downloading music offline so decided to ...

809 Views

0 replies

0 likes

  • 809 Views
  • 0 replies
  • 0 likes