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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Moderator
  • Moderator
  • josie1879
  • Visitor
  • 763 Views
  • 16 replies
  • 1 likes
  • 763 Views
  • 16 replies
  • 1 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Iyanu
  • Visitor
  • 343344 Views
  • 865 replies
  • 319 likes
  • 343344 Views
  • 865 replies
  • 319 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67890 Views
  • 123 replies
  • 32 likes
  • 67890 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12754 Views
  • 8 replies
  • 0 likes
  • 12754 Views
  • 8 replies
  • 0 likes

Spotify on iPhone deleted all saved content

Hey, my spotify randomly deleted about 4GB of saved music on my phone... I'm wondering if there's anyway that I can recover it without having to indivudually find each album? Thanks!

  • Newbie
  • Hey, my spotify randomly deleted about 4GB of saved music on my phone... I'm wondering if there's anyway that I can recover it without having to indivudually find each album?   Thanks!
  • dylan_grey
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Getting the Spotify "Ring Around"

Sorry this is redudent but... I am TRYING to log onto Spotify WITHOUT Facebook. I am deactivating my Facebook account. So, as I am trying to get around logging in w/o fb, I feel I am getting the "ring around" from Spotify and their information pages....

  • Newbie
  • Sorry this is redudent but... I am TRYING to log onto Spotify WITHOUT Facebook. I am deactivating my Facebook account. So, as I am trying to get around logging in w/o fb, I feel I am getting the "rin...
  • dylan_grey
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Missing songs and albums

Hey, why are some of the songs aren't available on spotify?

  • Newbie
  • Hey, why are some of the songs aren't available on spotify?
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Spotify on more than one device - add't sub' paid

Hi, I'm new to the community, on my phone and haven't really searched for an answer. So apologies if this has been covered before...Anyway, well over a month ago I upgraded my premium package so that I could hear on an additional device. I share Spot...

  • Newbie
  • Hi, I'm new to the community, on my phone and haven't really searched for an answer. So apologies if this has been covered before... Anyway, well over a month ago I upgraded my premium package so ...
  • dylan_grey
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • Help required please
  • 270 Views
  • 1 replies
  • 0 likes

Cancel

I'm trying to cancel my spotify premium free trail but when i go to subscription and payment and look for the option to update details so i can cancel my account it's not there.

  • Newbie
  • I'm trying to cancel my spotify premium free trail but when i go to subscription and payment and look for the option to update details so i can cancel my account it's not there.
  • dylan_grey
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

My Spotify name is not searchable on Spotify and my friends can't find me.

Hi, for some reason my friends can't find me when they search my username on Spotify!We have a premium family account.Any ideas?Thanks.

  • Newbie
  • Hi, for some reason my friends can't find me when they search my username on Spotify! We have a premium family account. Any ideas? Thanks.
  • osornios
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Spotify premium with app store

I always upgrade my spotify to premium on my Iphone with my App store credit. This week i tried to upgrade again but it didn't work.does anyone know why this is impossible?

  • Newbie
  • I always upgrade my spotify to premium on my Iphone with my App store credit.  This week i tried to upgrade again but it didn't work. does anyone know why this is impossible?
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Tracks repeating in playlists on Connect

Hi there,I use Spotify connect to play playlists from my phone, and notice that when I play any playlist, it will not play the songs in order, and repeat songs that have played already even when shuffle mode is off. The expected song order would be 1...

  • Newbie
  • Hi there, I use Spotify connect to play playlists from my phone, and notice that when I play any playlist, it will not play the songs in order, and repeat songs that have played already even when ...
  • ajspeight1987
  • Newbie
  • 1891 Views
  • 7 replies
  • 1 likes
  • Connect
    playback
    Playlists
  • 1891 Views
  • 7 replies
  • 1 likes

Can't buy Premium on iOS

Hi, for the past 7 month, I've been always buying Itunes cards to pay my spotify. As usual, I did the same thing this month. But now I just can't buy it anymore and I don't know why. Can someone help me so I can continue using Spotify buying it on my...

  • Newbie
  • Hi, for the past 7 month, I've been always buying Itunes cards to pay my spotify. As usual, I did the same thing this month. But now I just can't buy it anymore and I don't know why. Can someone help...
  • Bittencourt
  • Spotify Star
  • 1891 Views
  • 1 replies
  • 0 likes
  • 1891 Views
  • 1 replies
  • 0 likes

Where's the volume bar?

Hi guys, i wanna know where's the volume bar on iOS app. 

IMG_0395.jpg
  • Casual Listener
  • Hi guys, i wanna know where's the volume bar on iOS app.  
  • Jbuchanan4230
  • Casual Listener
  • 2646 Views
  • 5 replies
  • 0 likes
  • 2646 Views
  • 5 replies
  • 0 likes

Can´t play all the songs I search for

Hey! I have had this problem for a long time. I hear songs I really like from my friends, on their spotify list, but when i try to search for it, I can´t find it or it is not playable. Whats wrong? Like i go and search for one song on my app on my ip...

  • Newbie
  • Hey!  I have had this problem for a long time. I hear songs I really like from my friends, on their spotify list, but when i try to search for it, I can´t find it or it is not playable. Whats w...
  • ItsJimmyCross
  • Music Fan
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

How to remove shuffle??

Shuffle function turned on by itself and now I cannot remove it ei. Everything plays shuffle and I hate the feature....how can I remove that function?? And yes I have tried every obvious trick....

  • Newbie
  • Shuffle function turned on by itself and now I cannot remove it ei. Everything plays shuffle and I hate the feature.... how can I remove that function?? And yes I have tried every obvious trick.... ...
  • dylan_grey
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Error 404

I have sseen othenr users had this issue as well. How did it get resolved? I have had this issue for about a week an di have tried everything I know to do.

  • Newbie
  • I have sseen othenr users had this issue as well. How did it get resolved? I have had this issue for about a week an di have tried everything I know to do.
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Upgrade to Premium??

Hey guys!Today I just bought a gift card from iTunes and I wanted to use it for getting spotify premium. Usually I could pay it anytime with those gift cards from iTunes, but today it doesn't work... Can anybody please help me? I'm so confused..

  • Casual Listener
  • Hey guys! Today I just bought a gift card from iTunes and I wanted to use it for getting spotify premium. Usually I could pay it anytime with those gift cards from iTunes, but today it doesn't work....
  • celineptrs86
  • Casual Listener
  • 420 Views
  • 3 replies
  • 0 likes
  • 420 Views
  • 3 replies
  • 0 likes

Solved!! Spotify to iCloud?

So I have an IPhone 5C and recently created a huge playlist on my phone. I want to download the list in my phone for offline use so I don't eat up data or battery. I recently discovered my ICloud. Does iCloud work as an internal memory card. For exam...

  • Regular
  • So I have an IPhone 5C and recently created a huge playlist on my phone. I want to download the list in my phone for offline use so I don't eat up data or battery. I recently discovered my ICloud. Do...
  • Tiburonsmoke
  • Regular
  • 58869 Views
  • 8 replies
  • 0 likes
  • memory
    phone
    Spotify
    storage
  • 58869 Views
  • 8 replies
  • 0 likes

iPod Nano - Offline Playlists

Hi there, New Spotify Premium Subscriber - enjoying the service.Quick question though, see'ing a lot of conflicting information so best to go straight to source. I own an iPod Nano 7th Gen. Is there a way you can Sync Offline playlists to be playable...

  • Newbie
  • Hi there,   New Spotify Premium Subscriber - enjoying the service. Quick question though, see'ing a lot of conflicting information so best to go straight to source.   I own an iPod Nan...
  • 952 Views
  • 0 replies
  • 5 likes
  • 952 Views
  • 0 replies
  • 5 likes

Error 404 unable to log in-help!

Hi I just updated my apps and software to try rectify this. When i try to log in it tells me I already have account but I've got one and trying to log in! Then it says error 404. Please help!

  • Newbie
  • Hi I just updated my apps and software to try rectify this. When i try to log in it tells me I already have account but I've got one and trying to log in! Then it says error 404. Please help!
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Impossible to purge queue on IOS

Hello, Spotify is supposed to purge the queue when we quit the App... Well, it is not the case for me and if I want to delete completely the whole list, I need to go one by one.... Which is not an option for very long playlist. Any clue there?

  • Casual Listener
  • Hello,   Spotify is supposed to purge the queue when we quit the App... Well, it is not the case for me and if I want to delete completely the whole list, I need to go one by one.... Which is ...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

IPhone app unusable. Freezes every 2 min

I have a premium Spotify account. It is unusable on my iPhone. It freezes every 2 min or so. Unable to complete a download or finish a single song. Navigation frozen. I have uninstalled and reinstalled twice as well as restarting my phone. Nothing he...

  • Visitor
  • I have a premium Spotify account. It is unusable on my iPhone. It freezes every 2 min or so. Unable to complete a download or finish a single song. Navigation frozen. I have uninstalled and reinstall...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Locked out of account

Hello! I appear to be locked out of my account. I can't log in on the IOS app, and have tried reinstalling it, but to no avail.I'm unable to log in to my account online either- I've tried from a few different computers and IP addresses, but it keeps ...

  • Newbie
  • Hello!  I appear to be locked out of my account. I can't log in on the IOS app, and have tried reinstalling it, but to no avail. I'm unable to log in to my account online either- I've tried fr...
  • osornios
  • Spotify Star
  • 6846 Views
  • 1 replies
  • 1 likes
  • 6846 Views
  • 1 replies
  • 1 likes