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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271160 Views

58 replies

14 likes

  • 271160 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172089 Views

507 replies

108 likes

  • 172089 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114738 Views

19 replies

38 likes

  • 114738 Views
  • 19 replies
  • 38 likes

My account was hacked

What can I do to get rid of the Hacker and recover my account not to mention to Strenghten it. This MacBook Air di Anna who the **bleep** is it?

Visitor

What can I do to get rid of the Hacker and recover my account not to mention to Strenghten it. This MacBook Air di Anna who the **bleep** is it?

Hubo

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Shuffle will not turn off iPad Air iOS 9

Shuffle will not turn off actually plays any song other than playlist selected at random. please help premium user thanks in advance

Casual Listener

Shuffle will not turn off actually plays any song other than playlist selected at random.   please help    premium user   thanks in advance

Hubo

Community Legend

1181 Views

10 replies

0 likes

  • 1181 Views
  • 10 replies
  • 0 likes

I didnt download spotify for iphone

Hello,i wanted to download spofity app but i got a message from AppStore;unable to download app.can you help me?Thanks

Casual Listener

Hello,i wanted to download spofity app but i got a message from AppStore;unable to download app.can you help me? Thanks

Hubo

Community Legend

657 Views

5 replies

0 likes

  • 657 Views
  • 5 replies
  • 0 likes

Spotify iPhone app not working

Help please! My spotify premium app for iPhone has not been working for about 3 weeks. I reinstalled it and when I try to open it, the app does not load and remains a gray empty space. What can I do to fix this??

Newbie

Help please! My spotify premium app for iPhone has not been working for about 3 weeks. I reinstalled it and when I try to open it, the app does not load and remains a gray empty space. What can I do ...

noracarrell

Casual Listener

6849 Views

7 replies

0 likes

  • 6849 Views
  • 7 replies
  • 0 likes

Search problems

Hey there, I've seen other people having similar issues but my search bar will not load anything. It just gives me an error. I have tried restarting my device multiple times.

Newbie

Hey there, I've seen other people having similar issues but my search bar will not load anything. It just gives me an error. I have tried restarting my device multiple times.

Nico

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

No device found on my iPhone with AV

Can anyone help? I have a Yamaha RX750 AV system set up on wifi and I can't find the device on my iPhone and connect to Spotify. I have both the AV and my iPhone connected to the wifi and can control the AV through my iPhone but when I try and connec...

Casual Listener

Can anyone help? I have a Yamaha RX750 AV system set up on wifi and I can't find the device on my iPhone and connect to Spotify. I have both the AV and my iPhone connected to the wifi and can control...

Gaeb

Casual Listener

547 Views

3 replies

0 likes

  • 547 Views
  • 3 replies
  • 0 likes

Cannot login on Iphone

I have an iPhone 6s and iOs 10 and the touch keys aren't working .. If i press "login" i am not able to login ... key is not reacting to touch ... any idea or solution? thank you

Newbie

I have an iPhone 6s and iOs 10 and the touch keys aren't working .. If i press "login" i am not able to login ... key is not reacting to touch ... any idea or solution? thank you

Nico

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Horrible Customer Service

Why is the only way to get any sort of customer service via Twitter messaging? It is absolutely ridiculous that there is no phone line you can call with a question. I have now waited 9 hours for a question to be resolved, still with no resolution. Th...

Casual Listener

Why is the only way to get any sort of customer service via Twitter messaging? It is absolutely ridiculous that there is no phone line you can call with a question. I have now waited 9 hours for a qu...

user-removed

Not applicable

485 Views

2 replies

1 likes

  • 485 Views
  • 2 replies
  • 1 likes

iPod shuffle

I am new to spotify, and I just downloaded the free version. I would be interested in upgrading to premium, and I had a question -- I have an iPod shuffle, so with spotify premium, will it be possible to download songs from spotify and put them on my...

Casual Listener

I am new to spotify, and I just downloaded the free version. I would be interested in upgrading to premium, and I had a question -- I have an iPod shuffle, so with spotify premium, will it be possibl...

user-removed

Not applicable

825 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Offline by artist/album?

I listen to music by artist/album. In order to make an album available offline, do I have to create a playlist for every album?

Casual Listener

 I listen to music by artist/album.  In order to make an album available offline, do I have to create a playlist for every album?

fcoclavero

Newbie

8331 Views

18 replies

4 likes

  • 8331 Views
  • 18 replies
  • 4 likes

Spotify search

Spotify isn't letting me search anything. When I try to search in the bar, it says "an error occurred try again" with an explanation point ??? Help!

Newbie

Spotify isn't letting me search anything. When I try to search in the bar, it says "an error occurred try again" with an explanation point ??? Help!

user-removed

Not applicable

709 Views

7 replies

1 likes

  • 709 Views
  • 7 replies
  • 1 likes

Spotify app draining battery?

Hello everyone. (Excuse my english)I'm using Spotify on my iPhone 6S, running iOS 10 and I've noticed that Spotify is draining my battery. This wasn't the case at firstWhen I go to Settings > Battery, it is Spotify that uses the most battery life. Wh...

Newbie

Hello everyone. (Excuse my english) I'm using Spotify on my iPhone 6S, running iOS 10 and I've noticed that Spotify is draining my battery. This wasn't the case at first When I go to Settings > ...

SkillJim

Newbie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Como solucionar problema de pago de Spotify

Ya me cargaron los 9.00 de la promoción, pero no puedo disfrutar de premium. Soy nueva en la suscripción.

Newbie

Ya me cargaron los 9.00 de la promoción, pero no puedo disfrutar de premium. Soy nueva en la suscripción.

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

The 30 Day Free Trial

I have recently received the 30 day free trial yet it only allows me toplay it on my laptop, but i would want it on my phone. Is there a way to transfer it over or have it on two devices because I listen to the music on my phone more.

Newbie

I have recently received the 30 day free trial yet it only allows me toplay it on my laptop, but i would want it on my phone. Is there a way to transfer it over or have it on two devices because I li...

Bittencourt

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Iphone Facebook logout

I'm using the Spotify app on my Iphone 5c and created an account by logging in on my Facebook account. For some reason I've been logged out and am not able to log in anymore. I have tried to login with my facebook account, I've tried to login with my...

Newbie

I'm using the Spotify app on my Iphone 5c and created an account by logging in on my Facebook account. For some reason I've been logged out and am not able to log in anymore. I have tried to login wi...

ChrispyWood

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Songs are automatically being saved to my phone

For the 2nd day in a row, i have found that over 100 songs are automatically being saved to my library, and i would like to know why. I am the only user of my spotify acct- which i access via iphone, and the music that is being saved is stuff that i ...

Casual Listener

For the 2nd day in a row, i have found that over 100 songs are automatically being saved to my library, and i would like to know why. I am the only user of my spotify acct- which i access via iphone,...

tanja143

Casual Listener

413 Views

2 replies

0 likes

  • 413 Views
  • 2 replies
  • 0 likes

Cannot search for music

I can't search for music, and whenever I try too "an error occurs" and I keep pressing "try again" but the same thing keeps popping up. I've restarted my phone 2 times and I've deleted and reinstalled the app several times already but nothing's worki...

Newbie

I can't search for music, and whenever I try too "an error occurs" and I keep pressing "try again" but the same thing keeps popping up. I've restarted my phone 2 times and I've deleted and reinstalle...

Grpeckroc

Newbie

468 Views

2 replies

1 likes

  • 468 Views
  • 2 replies
  • 1 likes

Can't search

Have internet connection and can play music but the search bar isn't showing any results saying I'm offline. I logged out than back in to my account plus I restarted my phone ..... **bleep**

Newbie

Have internet connection and can play music but the search bar isn't showing any results saying I'm offline. I logged out than back in to my account plus I restarted my phone ..... **bleep**

tayerin

Newbie

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Solved!! Search function does not work on iPad and iphone

The search function does not work on my iphone 5 and iPad Air.I have the latest version on my devices, so I have tried to remove the app and indstalling it again.I have tried to log out and in again. I have turned off my devices and turned the back o...

Regular

The search function does not work on my iphone 5 and iPad Air. I have the latest version on my devices, so I have tried to remove the app and indstalling it again. I have tried to log out and in ag...

sajacket

Newbie

14104 Views

60 replies

0 likes

  • 14104 Views
  • 60 replies
  • 0 likes

Search not working

My search is still not working. I uninstalled and reinstalled the app twice and still nothing is changed. How do I report this directly to Spotify? Is there an email?

Newbie

My search is still not working. I uninstalled and reinstalled the app twice and still nothing is changed. How do I report this directly to Spotify? Is there an email?

mallorie1

Newbie

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes