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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30755 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95479 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293897 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123813 Views

19 replies

38 likes

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  • 19 replies
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Local files not appearing.

My question is: how does one play music not on spotify through the player on mobile? It is a hassle to go to music app everytime I want to listen to an artist not available on Spotify. I tried creating a playlist of the local files, but the playlist ...

Newbie

  My question is: how does one play music not on spotify through the player on mobile? It is a hassle to go to music app everytime I want to listen to an artist not available on Spotify. &nbsp...

337 Views

0 replies

0 likes

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Sync from iOS device to PC

I have local files on a playlist which has synced to my iPhone. But I can't get the files to sync to another PC from my iPhone. What to do?

Casual Listener

I have local files on a playlist which has synced to my iPhone. But I can't get the files to sync to another PC from my iPhone. What to do?

Bittencourt

Spotify Star

412 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Songs

A Spotify album discover weekly has been updated with new songs and I can't find the old ones , although they were my favourite songs I didn't know the name of them , I was wondering if I could get sent all of the names of the old songs on the discov...

Casual Listener

A Spotify album discover weekly has been updated with new songs and I can't find the old ones , although they were my favourite songs I didn't know the name of them , I was wondering if I could get s...

_meg18

Casual Listener

884 Views

4 replies

0 likes

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Can't connect to Spotify using 3G or wifi connection

At my gym I load Spotify on my Iphone, running the latest IOS. It doesn't connect at all, just stays in "connecting" mode. So I can only access downloaded music.

Casual Listener

At my gym I load Spotify on my Iphone, running the latest IOS. It doesn't connect at all, just stays in "connecting" mode. So I can only access downloaded music. 

negrinibr

Newbie

3443 Views

6 replies

0 likes

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  • 6 replies
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iPhone 7 offline sync too slow!

I use my iPhone trying to sync about 1000 songs offline and the speed is less than 200K/s. However, downloading on Apple Music can be 2-3M/s. Please solve this!!!

Visitor

I use my iPhone trying to sync about 1000 songs offline and the speed is less than 200K/s. However, downloading on Apple Music can be 2-3M/s. Please solve this!!!

559 Views

0 replies

0 likes

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Is there anyway to sync your ipod with spotify without deleting your currently existing songs?

All the guides I've seen tell you to delete your ipod library and then sync with spotify but I don't want to delete all my songs currently on the ipod. I have an ipod nano 7th generation and a premium spotify account if that helps.

Casual Listener

All the guides I've seen tell you to delete your ipod library and then sync with spotify but I don't want to delete all my songs currently on the ipod. I have an ipod nano 7th generation and a premiu...

Hubo

Community Legend

1183 Views

2 replies

0 likes

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Adding songs to playlist but won't get played

I am using the free versiob of spotify. Last week i created a playlist all working fine. A few days i added some extra songs to this playlist. They are registrated to the list all fine, but they won't get played in the shufflemode and i put on repeat...

Newbie

I am using the free versiob of spotify. Last week i created a playlist all working fine. A few days i added some extra songs to this playlist. They are registrated to the list all fine, but they won'...

kryddersen

Gig Goer

465 Views

1 replies

0 likes

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esperando para descargar

Tengo un iphone 6 y no puedo descargar (sincoronizar offline) mis canciones de "MI MUSICA" ni las canciones de los albumes, ni las canciones de los atristas, ni las canciones de mis playlists. Es realmente muy molesto, este problema ya tiene un par d...

Casual Listener

Tengo un iphone 6 y no puedo descargar (sincoronizar offline) mis canciones de "MI MUSICA" ni las canciones de los albumes, ni las canciones de los atristas, ni las canciones de mis playlists. Es rea...

Perucias

Newbie

18366 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

playlist random order

I have created a playlist, but plays the tracks in random order - what to do when I want to play a specific song in the playlist?

Newbie

I have created a playlist, but plays the tracks in random order - what to do when I want to play a specific song in the playlist?

Ethanmoo

Music Fan

834 Views

2 replies

0 likes

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Downloading on different devices

I have a 16 Gb IPad and a 128 Gb Android phone. Is it possible download music only on the second one?

Newbie

I have a 16 Gb IPad and a 128 Gb Android phone. Is it possible download music only on the second one?  

Jacob

Community Legend

464 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

What happened to Behind the Lyrics?

Hey so I was able to use Behind the Lyrics, supported by Genius, for a long time and I thoroughly enjoyed this feature. However about a month ago I no longer had the option of using this feature or swiping down to go behind the lyrics. No one seems t...

Casual Listener

Hey so I was able to use Behind the Lyrics, supported by Genius, for a long time and I thoroughly enjoyed this feature. However about a month ago I no longer had the option of using this feature or s...

833 Views

0 replies

0 likes

iOS
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Change IP Address

I'm using premium Spotify and I'm currently in Malaysia, I wanna change the IP Address to the US IP so I can stream with US IP, if I change from the Malaysia to the US IP Address, does that mean I need to pay a different price (the price in US) and n...

Newbie

I'm using premium Spotify and I'm currently in Malaysia, I wanna change the IP Address to the US IP so I can stream with US IP, if I change from the Malaysia to the US IP Address, does that mean I ne...

2356 Views

0 replies

0 likes

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Spotify in ipod

Probably replied 1,000 times; but to be honest with you it is confusing. I was thinking about buying a music device to my son so he can choose his own music. Something easy: 4 button. An ipod shuffle was my idea. He already have some spotify lists. S...

Newbie

Probably replied 1,000 times; but to be honest with you it is confusing.   I was thinking about buying a music device to my son so he can choose his own music. Something easy: 4 button. An ipo...

398 Views

0 replies

0 likes

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Battery Drain iOS 10

Past couple of days noticed that Spotify is causing massive battery drain on my iPhone 7 Plus. I am on the most recent iOS and have the most recent Spotify version. Any one else experiencing this issue? My battery is about 30-40% lower than it normal...

Newbie

Past couple of days noticed that Spotify is causing massive battery drain on my iPhone 7 Plus. I am on the most recent iOS and have the most recent Spotify version. Any one else experiencing this iss...

896 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Discover Weekly Isn't updating

I resubscribed recently and my Discover Weekly isn't updating since September of this year. I've tried logging out and back in with no update. Please assist in this issue. Thank you! spotify:user:spotifydiscover:playlist:7B9dHFlOo8QeqNlTpv6lln

Newbie

I resubscribed recently and my Discover Weekly isn't updating since September of this year. I've tried logging out and back in with no update. Please assist in this issue. Thank you! spotify:use...

267 Views

0 replies

0 likes

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Streaming while using my phone's data

Whenever I use my cellular data it stops streaming and the only way for me to hear a song is to skip the song and I don't have premium so this is quite problematic.

Casual Listener

Whenever I use my cellular data it stops streaming and the only way for me to hear a song is to skip the song and I don't have premium so this is quite problematic.

Xanthalium

Casual Listener

449 Views

2 replies

0 likes

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  • 2 replies
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Albums

Hello everybody. I'm new to Spotify and was wondering why when I click on an artist that I saved. i click on the artist and it shows all the music that i downloaded but it doesn't sort it into the albums. Is there a way to do that?

Newbie

Hello everybody. I'm new to Spotify and was wondering why when I click on an artist that I saved. i click on the artist and it shows all the music that i downloaded but it doesn't sort it into the al...

292 Views

0 replies

0 likes

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Spotify keeps on changing back to a previous playlist after *every* song

This is happening to me. As per resolved discussion. Yes, extremely annoying. But it occurred after I "followed" a playlist. I did not queue it. I do have use of a laptop, but I am trying to listen at the moment through my iPad. I recognise the queue...

Music Fan

 This is happening to me. As per resolved discussion.  Yes, extremely annoying.     But it occurred after I "followed" a playlist. I did not queue it.  I do have use o...

vonniedreyfuss

Music Fan

12888 Views

22 replies

1 likes

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  • 22 replies
  • 1 likes

Album Art Missing When Offline

Not a big deal for me but I would still like to be able to see album art when I'm listening offline

Newbie

Not a big deal for me but I would still like to be able to see album art when I'm listening offline

MaximumGoogie

Newbie

4692 Views

12 replies

0 likes

  • 4692 Views
  • 12 replies
  • 0 likes