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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136977 Views
  • 503 replies
  • 108 likes
  • 136977 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94906 Views
  • 19 replies
  • 38 likes
  • 94906 Views
  • 19 replies
  • 38 likes

Services that include spotify

What other services include spotify premium when you buy them? Any in Mexico?

  • Newbie
  • What other services include spotify premium when you buy them? Any in Mexico?
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

30-day free trial not working?

I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated. I received a mail stating something wrong with my credit card details, but i'v...

  • Newbie
  • I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated.  I received a mail sta...
  • Sarahmp11
  • Newbie
  • 3228 Views
  • 9 replies
  • 0 likes
  • 3228 Views
  • 9 replies
  • 0 likes

New playlist cover won't appear on iphone

I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).

  • Casual Listener
  • I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Can't sign up on Premium Family

I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions

  • Newbie
  • I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions
  • kodak27
  • Newbie
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes

Spotify app locks up everytime it is used.

I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the last three versions of iOS. I also always allow the a...

  • Casual Listener
  • I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the la...
  • dzmbr
  • Casual Listener
  • 1276 Views
  • 10 replies
  • 0 likes
  • 1276 Views
  • 10 replies
  • 0 likes

Lost playlist

Hello there,Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password to be reset. When I logged in again, I had no more pl...

  • Newbie
  • Hello there, Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password ...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

termini aggiornati

da ieri spotify mi propone di cliccare accetta su termini e condizioni aggiornate ma non trovo la voce "Accetta" . Qualcuno sa dirmi dov'e'?

  • Newbie
  • da ieri spotify mi propone di cliccare accetta su termini e condizioni aggiornate ma non trovo la voce "Accetta" . Qualcuno sa dirmi dov'e'?
  • 1da1
  • Regular
  • 784 Views
  • 6 replies
  • 1 likes
  • 784 Views
  • 6 replies
  • 1 likes

I Need music

So I logged in to my Spotify and only some of my songs are playing. When I try to click a song that I want to play it would skip or it would just not play. Also some of my songs got deleted from my playlist. Can someone please help?

  • Visitor
  • So I logged in to my Spotify and only some of my songs are playing. When I try to click a song that I want to play it would skip or it would just not play. Also some of my songs got deleted from...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Is there anybody out there?

Anybody else having the issue with the Floyd album "wish you were here"? I can only access 2/5 songs..? Where did slide two go? Is it a glitch? The link is below to the albumhttps://open.spotify.com/album/0bCAjiUamIFqKJsekOYuRw

  • Casual Listener
  • Anybody else having the issue with the Floyd album "wish you were here"? I can only access 2/5 songs..? Where did slide two go? Is it a glitch? The link is below to the album https://open.spotify....
  • Sly62nb90
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Cant play Followed Playlists on phone

I followed a playlist on Spotify a while ago, but it wont play the music while my phone is connected to the AUX in my car. When I try to play it on my phone, one song starts, but then it stops and I have to press next for every time the songs end.

  • Newbie
  • I followed a playlist on Spotify a while ago, but it wont play the music while my phone is connected to the AUX in my car. When I try to play it on my phone, one song starts, but then it stops and I ...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Solved!! How to login on spotify if there is no 'Facebook login button'?

Hi I want to use spotify on the airstudio+ app (an app to listen to music on a Philips speaker) but in the app, you can only login with your spotify username and password. But my account is connected with facebook. So how can I login?

  • Casual Listener
  • Hi   I want to use spotify on the airstudio+ app (an app to listen to music on a Philips speaker) but in the app, you can only login with your spotify username and password. But my account is ...
  • Ben147
  • Casual Listener
  • 783 Views
  • 3 replies
  • 0 likes
  • 783 Views
  • 3 replies
  • 0 likes

I can only shuffle my playlists on my iPod?

I just downloaded Spotify onto my iPod and used an account that I have synced with several other devices. When I go into any playlist, it will not allow me to tap on and play a specific song in that playlist. It just indicates the Shuffle button, whi...

  • Newbie
  • I just downloaded Spotify onto my iPod and used an account that I have synced with several other devices. When I go into any playlist, it will not allow me to tap on and play a specific song in that ...
  • Hubo
  • Community Legend
  • 600 Views
  • 5 replies
  • 0 likes
  • 600 Views
  • 5 replies
  • 0 likes

Won't play anything. Just flips through all tracks until the end of the category.

Just after I updated my iPhone 5s to the latest iOS 10.1.1 I can no longer play anything in my Spotify app. When I go into a category, the tracks just flip by at about 2 per second until the end of all tracks in that category. I can't press any other...

  • Newbie
  • Just after I updated my iPhone 5s to the latest iOS 10.1.1 I can no longer play anything in my Spotify app. When I go into a category, the tracks just flip by at about 2 per second until the end of a...
  • Ari19
  • Newbie
  • 552 Views
  • 1 replies
  • 2 likes
  • 552 Views
  • 1 replies
  • 2 likes

Facebook

Di seguito riportiamo quanto ci hai comunicato:Sostanzialmente non riesco ad accedere con Facebook dall'app su iPhone e iPad perché mi dice che non posso utilizzare Spotify all'estero, il punto è che sono in Italia da 23 anni e non ho idea del perché...

  • Newbie
  • Di seguito riportiamo quanto ci hai comunicato: Sostanzialmente non riesco ad accedere con Facebook dall'app su iPhone e iPad perché mi dice che non posso utilizzare Spotify all'estero, il punto è c...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

I can't send any song to my friend

Hi! I have some problem with one of my friend - I follow him, and he follow me.Ofc we have premium. He can send mi playlist/music by spotify, but I can't do it. (I can't see him at list)Problem is only with one person, only on IOS. On desktop/mac eve...

  • Casual Listener
  • Hi! I have some problem with one of my friend - I follow him, and he follow me. Ofc we have premium.    He can send mi playlist/music by spotify, but I can't do it. (I can't see him at l...
  • Wojtek147
  • Casual Listener
  • 462 Views
  • 3 replies
  • 0 likes
  • 462 Views
  • 3 replies
  • 0 likes

Family account and deleting files

Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideasCheers

  • Casual Listener
  • Hi, my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone,  Any ideas Cheers
  • 402 Views
  • 0 replies
  • 0 likes
  • Account
    i phone
  • 402 Views
  • 0 replies
  • 0 likes

Family account and deleting files

Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideasCheers

  • Casual Listener
  • Hi, my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone,  Any ideas Cheers
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Local Files won't sync into iPhone using Wi-Fi

So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on something that I could avoid. Is there any new solution ab...

  • Newbie
  • So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on somethi...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Song Recommendations

Hi Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ?And if its not available does anyone know if it will become available for iphone ? Thank...

  • Casual Listener
  • Hi    Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ? And if its not avail...
  • CorvoNero
  • Regular
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes