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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241633 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124400 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307552 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131876 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Spotify won't search on Data connection

Hi,Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online to search millions of songs." When I switch from wifi...

Casual Listener

Hi, Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online ...

Bittencourt

Spotify Star

10888 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Am I able to get premium through my apple account

Earlier this year when I paid for a week subscription I was able to do it by paying using my apple account. Is this still possible, and if so how do I do it?

Newbie

Earlier this year when I paid for a week subscription I was able to do it by paying using my apple account. Is this still possible, and if so how do I do it?

wardahkk

Newbie

1201 Views

4 replies

0 likes

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  • 4 replies
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Daily mix stopped working

It says " someting went wrong, try with a New station" everytime i try to listen to any of my daily mixes!Please help!!!

Newbie

It says " someting went wrong, try with a New station" everytime i try to listen to any of my daily mixes! Please help!!!

498 Views

0 replies

0 likes

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Some local files will not play through Spotify Connect (iPhone to Amazon Tap)

(Cross post in "Other" forum) I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app. If I connect directly to the Tap through "Spotify Connect", many of my local files will not play through the Tap. If I try to pick a...

Regular

(Cross post in "Other" forum)   I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app.  If I connect directly to the Tap through "Spotify Connect", many o...

thaqza

Roadie

1010 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Trouble playing music

Yesterday my spotify suddenly stopped playing. All my musiclist that were downloaded on my IPhone 6splus aren't annymore and i can't play any music. Not in WiFi, 4G or laptop modus. Who knows what is wrong? I already checked my payments. Nothing is w...

Casual Listener

Yesterday my spotify suddenly stopped playing. All my musiclist that were downloaded on my IPhone 6splus aren't annymore and i can't play any music. Not in WiFi, 4G or laptop modus. Who knows what is...

DerekDerek

Newbie

937 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Privacy settings

Hi, is there a way to hide the music you hear (without always activating the private session) and clear the published playlists/artists which you have heard?

Casual Listener

Hi, is there a way to hide the music you hear (without always activating the private session) and clear the published playlists/artists which you have heard?

Bittencourt

Spotify Star

2134 Views

3 replies

0 likes

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  • 3 replies
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Can't search for friends

Hello,Just wondering why I am not able to see any friends who have Facebook when I try to "find friends"? I used to be able to but for some reason it's blank now. This is both on my iPhone app and on desktop. I'll attach a screen shot to demonstrate....

Regular

Hello, Just wondering why I am not able to see any friends who have Facebook when I try to "find friends"? I used to be able to but for some reason it's blank now. This is both on my iPhone app an...

thepokey

Regular

711 Views

2 replies

0 likes

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  • 2 replies
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Error 404

Keep getting this error message even when I in-install the app

Newbie

Keep getting this error message even when I in-install the app

Bittencourt

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Can't log in on app

Hello. After I got IOS 10 i can't log in on my Spotify app, I've tried to download it again and restarted my phone. Anyone who has the same problem? Please help

Newbie

Hello. After I got IOS 10 i can't log in on my Spotify app, I've tried to download it again and restarted my phone. Anyone who has the same problem? Please help

Bittencourt

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
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Solved!! Spotify app constantly skipping songs?

Hi all.I am having a problems with the spotify on my phone and on my laptop. On my phone, whenever I play a song, it would just skip it without playing it and go on to the next song, and this circle continues until it cycles through the whole playlis...

Regular

Hi all. I am having a problems with the spotify on my phone and on my laptop. On my phone, whenever I play a song, it would just skip it without playing it and go on to the next song, and ...

ci7

Casual Listener

6187 Views

9 replies

4 likes

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  • 9 replies
  • 4 likes

unavaliable albums downloaded on computer unplayable on mobile

Hey guys, i have an album thats unavaliable on spotify downloaded on my computer. It plays fine on computer, but wont let me play on mobile. I have premium, is there a way to play it on mobile or am i out of luck?

Newbie

Hey guys, i have an album thats unavaliable on spotify downloaded on my computer. It plays fine on computer, but wont let me play on mobile. I have premium, is there a way to play it on mobile or am ...

323 Views

0 replies

0 likes

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push notifications for new music on iOS devices

Is it possible for your phone to sent you alerts and notifications when an artist you are following posts new music?

Newbie

Is it possible for your phone to sent you alerts and notifications when an artist you are following posts new music?

429 Views

0 replies

0 likes

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Local Files not syncing to mobile

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I've read are mentioning the song being greyed out on ...

Newbie

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I'v...

splent

Regular

493 Views

1 replies

1 likes

  • 493 Views
  • 1 replies
  • 1 likes

Solved!! Login from new phone does not work

Hi everybody, I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here. At the login, there comes a pop-up that says that I already have an account with this e-mail adress (wh...

Casual Listener

Hi everybody,   I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here.  At the login, there comes a pop-up t...

Nico

Community Legend

835 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Only shuffle/random with a premium account

Hi everybody, i don't understand . I've got a premium account and on my Ipad when i want to start a specific album tapping the first tittle it continue playing with a random tittle. Can someone help me ?

Casual Listener

Hi everybody,   i don't understand  . I've got a premium account and on my Ipad when i want to start a specific album tapping the first tittle it continue playing with a random tittle.&nb...

Michael99

Newbie

609 Views

2 replies

1 likes

  • 609 Views
  • 2 replies
  • 1 likes

Spotify premium

Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much

Casual Listener

Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much

lillymetio

Newbie

678 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify iOS design changes app update

I have downloaded the latest version of the Spotify for iOS and the hamburger design is still present, how do i change it to the tab menu?

Newbie

I have downloaded the latest version of the Spotify for iOS and the hamburger design is still present, how do i change it to the tab menu?  

Hubo

Community Legend

1609 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! App crashes just after I open it

I've got an iPhone SE with iOS 10.1.1 and I basically can't open Spotify because it crashes everytime I try to open it.I've already tried closing the app from all devices, changing iPhone region and then changing it again to where I live (Argentina),...

Casual Listener

I've got an iPhone SE with iOS 10.1.1 and I basically can't open Spotify because it crashes everytime I try to open it. I've already tried closing the app from all devices, changing iPhone region an...

Stacybax83

Casual Listener

2781 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Desativei minha conta do Facebook e agora acesso E virei free. Como faço para voltar a ser premium

Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists.Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar a ser premium?

Newbie

Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists. Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar ...

habanarugby

Newbie

716 Views

1 replies

2 likes

  • 716 Views
  • 1 replies
  • 2 likes