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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241639 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124411 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307554 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131877 Views

19 replies

38 likes

  • 131877 Views
  • 19 replies
  • 38 likes

Browse not working on iOS 6 device

Hi, I use an old iPod touch as part of a stereo system to use Spotify but over the past weeks have been seeing features not working on it. For example, the images for playlists disappeared earlier this month and now I am just stuck on a loading icon ...

Regular

Hi,   I use an old iPod touch as part of a stereo system to use Spotify but over the past weeks have been seeing features not working on it. For example, the images for playlists disappea...

Maxim

Spotify Star

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
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Why I can't see the same music of my mac on iPhone

Hi, I usually use the desktop version of my mac when I'm working on my computer. For some reason on the mac version I can listen to more albums than my iPhone version. Specifically the acoustic album of Los Amigos Invisibles. Most likely the same thi...

Newbie

Hi,    I usually use the desktop version of my mac when I'm working on my computer.    For some reason on the mac version I can listen to more albums than my iPhone version. S...

Maxim

Spotify Star

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
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Do not remember password I used for my account

I got a replacement phone and I can't remember the email I used for my account and the bank is charging me

Newbie

I got a replacement phone and I can't remember the email I used for my account and the bank is charging me

Maxim

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

My Premium account didn't activate

I paid thru gcash and it deduct in my account but my spotify account didn't active.Need help

Newbie

I paid thru gcash and it deduct in my account but my spotify account didn't active. Need help

Maxim

Spotify Star

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

How can I get a notification when friend shares song?

I have enabled notifications for Spotify from my iPhone and PC web browser but I don't get any kind of iPhone notification, Spotify email to my email account, or notification w/in Spotify when a friend sends me a song or album. How do I enable this? ...

Newbie

I have enabled notifications for Spotify from my iPhone and PC web browser but I don't get any kind of iPhone notification, Spotify email to my email account, or notification w/in Spotify when a frie...

Leannimal

Newbie

732 Views

1 replies

0 likes

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  • 1 replies
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Issues with Kanye West - Fade only present on mobile

I have spotify premium and have saved the whole Life of Pablo album and downloaded my song library to my phone. For some reason when, only when playing through mobile, Fade is a second copy of Facts. This glitch is not present when playing through my...

Newbie

I have spotify premium and have saved the whole Life of Pablo album and downloaded my song library to my phone. For some reason when, only when playing through mobile, Fade is a second copy of Facts....

asemhill

Newbie

1666 Views

2 replies

1 likes

  • 1666 Views
  • 2 replies
  • 1 likes

Finding someone's playlist on a mobile phone

I'm trying to find a coworker's playlist on my phone and every time I search for the name they gave me I get an error screen. Help?

Newbie

I'm trying to find a coworker's playlist on my phone and every time I search for the name they gave me I get an error screen. Help?

oliviagscott12

Music Fan

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
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Local Files

My laptop has said that my local files (playlist) downloaded. When I try to download the playlist onto my phone, it isn't downloading. It usually says 'waiting to download' or simply doesn't change. I left it to download and came back 3 hours later a...

Newbie

My laptop has said that my local files (playlist) downloaded. When I try to download the playlist onto my phone, it isn't downloading. It usually says 'waiting to download' or simply doesn't cha...

421 Views

0 replies

0 likes

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offert 0.99 for three month

Since three days I try to paid this offert but it doesn't work and it wasn't charged anything on my credit card. Why the offert doesn't work? Help me please

Casual Listener

 Since three days I try to paid this offert but it doesn't work and it wasn't charged anything on my credit card. Why the offert doesn't work? Help me please 

Hubo

Community Legend

1332 Views

17 replies

0 likes

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  • 17 replies
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Playlist cover customisation

So, I've been wanting to change my playlist cover for a while, and I have been hunting around on the forum and apparently people can do this- except I can't. I've tried on my iphone (5S, but still in good condition and on the latest iOS) my desktop (...

Newbie

So, I've been wanting to change my playlist cover for a while, and I have been hunting around on the forum and apparently people can do this- except I can't. I've tried on my iphone (5S, but still in...

Jacob

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Cracking bas noices

I use Spotify together with a pair of wireless Bose OE. In some songs the bass sounds like the headphones would be broken (cracking noice), example songs: Tom Misch - Follow. When I listen to the same track on youtube it sounds is clean.Does anyone k...

Newbie

I use Spotify together with a pair of wireless Bose OE. In some songs the bass sounds like the headphones would be broken (cracking noice), example songs: Tom Misch - Follow. When I listen to the sam...

407 Views

0 replies

0 likes

  • 407 Views
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Solved!! Choosing Songs, Works on Android but not on iOS

I own an iPhone 4S and a Samsung Galaxy Tab. I installed the Spotify app and am using the same account on both gadgets, but have not upgraded to Premium. How come I can choose the songs I can play using my tablet but I can't do the same thing with my...

Casual Listener

I own an iPhone 4S and a Samsung Galaxy Tab. I installed the Spotify app and am using the same account on both gadgets, but have not upgraded to Premium. How come I can choose the songs I can play us...

Davidfights

Newbie

2528 Views

3 replies

0 likes

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  • 3 replies
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Spotify jumps to next song

On the IPad Spotify interrupts a song (sometimes after 15s sometimes after 2min) and jumps to the next song. It does so in shuffle-modus and without shuffle-modus in the free-version. Connection is fine, app newly installed, iPad restartet. Is this p...

Newbie

On the IPad Spotify interrupts a song (sometimes after 15s sometimes after 2min) and jumps to the next song. It does so in shuffle-modus and without shuffle-modus in the free-version. Connection is f...

625 Views

0 replies

0 likes

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Superuser Contribution Latest client only shows subscribed artists in CarPlay UI, but shows all artists in device UI

I just upgraded to the latest version of Spotify on my iPhone 6 today, and when I plugged my phone into my car stereo (a Pioneer AVIC-8200NEX) for CarPlay, I discovered that not all the artists whose music I have in my Library now appear when I selec...

Gig Goer

I just upgraded to the latest version of Spotify on my iPhone 6 today, and when I plugged my phone into my car stereo (a Pioneer AVIC-8200NEX) for CarPlay, I discovered that not all the artists whose...

demonfoo

Gig Goer

11072 Views

61 replies

0 likes

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  • 61 replies
  • 0 likes

Notification

Bonjour, Voila je me suis abonner à Spotify familiale et j'ai activé les notifications sur adresse mail ainsi que sur mon iPad et mon iPhone sauf que je ne reçoit absolument aucune notification sur mon compte depuis que je me suis abonné à Spotify.Je...

Casual Listener

Bonjour,   Voila je me suis abonner à Spotify familiale et j'ai activé les notifications sur adresse mail ainsi que sur mon iPad et mon iPhone  sauf que je ne reçoit absolument aucune not...

599 Views

0 replies

0 likes

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Spotify Abroad

I've tried to contact anyone about this but no one wants to help! It says i cant use my spotify abroad for 14 days. I've never been out of the country (US) and it says i have, i've tried to switch my country on my profile and it says im in the US! So...

Newbie

I've tried to contact anyone about this but no one wants to help! It says i cant use my spotify abroad for 14 days. I've never been out of the country (US) and it says i have, i've tried to switch my...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Solved!! Change language

How do I change from french to english language on my Spotify. I dont understand french. Can someone help please?

Casual Listener

How do I change from french to english language on my Spotify. I dont understand french. Can someone help please? 🙂

OviiiOne

Community Legend

1311 Views

3 replies

0 likes

  • 1311 Views
  • 3 replies
  • 0 likes

Ayudaaa

Hola , quisiera saber si se puede escuchar música en dos dispositivos móvil pero con la misma cuenta !! Ayuda

Newbie

Hola , quisiera saber si se puede escuchar música en dos dispositivos móvil pero con la misma cuenta !! Ayuda

OviiiOne

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

New Premium Account - How to access downloads

Hi, I have an new premium account. Since I downloaded music with my old premium account there are downloads on my iPhone. Both accounts are activated. But when I login with my new account I cant see or access these downloads. In the phone settings I ...

Visitor

Hi,   I have an new premium account. Since I downloaded music with my old premium account there are downloads on my iPhone. Both accounts are activated. But when I login with my new account I ...

Bittencourt

Spotify Star

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
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Spotify sometimes stops (iphone)

Spotify sometimes stops while playing a downloaded Song from my Playlist. Its only on new Songs. The older Songs work perfectly. Even if i press Play the song doesnt continue. I have to close the App but it Can Happen that the Same Songs stops at the...

Newbie

Spotify sometimes stops while playing a downloaded Song from my Playlist. Its only on new Songs. The older Songs work perfectly. Even if i press Play the song doesnt continue. I have to close the App...

Nico

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes