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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 49937 Views
  • 15 replies
  • 36 likes
  • 49937 Views
  • 15 replies
  • 36 likes

Solved!! Using up all of my iPhone memory!!! Help!

I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my phone. What can I do without getting rid of this a...

  • Casual Listener
  • I am new to Spotify. I believe I have not turned on any "download" options for Spotify to my iPhone 6, however it is using the majority of my memory and now I cannot take photos or add anything to my...
  • Kharris75
  • Casual Listener
  • 1081 Views
  • 4 replies
  • 1 likes
  • 1081 Views
  • 4 replies
  • 1 likes

Solved!! I have a premium account which works on my mac but not on my i phone as im out of the country

Hi, I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK.I have a premium account as I'm often not in the UK and obviously wa...

  • Casual Listener
  • Hi,   I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK. I have...
  • jimwhitt
  • Casual Listener
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Solved!! Wipe all my music on iPhone/iPad etc

I'm a bit frustrated. I have old music which I downloaded and also downloaded for offline listening from Spotify. Looking to wipe music from iPhone and iPad. how in the world do I wipe out all this music and begin like it's the first time using the s...

  • Newbie
  • I'm a bit frustrated.  I have old music which I downloaded and also downloaded for offline listening from Spotify.  Looking to wipe music from iPhone and iPad.   how in the world do ...
  • crematedman
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Possible bug?

I have premium but I want to listen to my workout album and the first song that plays is on the album like normal but every song after that is on a different album how do I fix this problem?

  • Newbie
  • I have premium but I want to listen to my workout album and the first song that plays is on the album like normal but every song after that is on a different album how do I fix this problem?
  • crematedman
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Won't play music over 3/4G IOS 10

in the last few days, I haven't been able to play any music over cellular data. I've had 4G, and have exceptional connection on all other data using apps, but Spotify doesn't connect. It constantly has the 'black connecting' bar at the bottom of my p...

  • Newbie
  • in the last few days, I haven't been able to play any music over cellular data. I've had 4G, and have exceptional connection on all other data using apps, but Spotify doesn't connect. It constantly h...
  • crematedman
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Neues Abo in App erkennen

Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?

  • Newbie
  • Hallo, ich habe spotify premium gebucht. In der App wird es allerdings nicht erkannt?
  • crematedman
  • Community Legend
  • 439 Views
  • 1 replies
  • 1 likes
  • 439 Views
  • 1 replies
  • 1 likes

cannot upgrade to premium in the app (iphone 4s ios 9)

Good Afternoon, I tried finding a way to upgrade my account to premium within the spotify app on my phone, and that seems to not be possible anymore. Am I missing something? Please help if you can!

  • Newbie
  • Good Afternoon,   I tried finding a way to upgrade my account to premium within the spotify app on my phone, and that seems to not be possible anymore. Am I missing something? Please help if y...
  • crematedman
  • Community Legend
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Spotify keeps logging off and musics are no longer available offline

HelloI have Spotify premium account and do the log in through my facebook account.Since last month, apparentely for no reason, when I start the Spotify app, it asks me to do the log in again. I do the log in through facebook, and suddenly all my offl...

  • Newbie
  • Hello I have Spotify premium account and do the log in through my facebook account. Since last month, apparentely for no reason, when I start the Spotify app, it asks me to do the log in again. I d...
  • crematedman
  • Community Legend
  • 287 Views
  • 1 replies
  • 1 likes
  • 287 Views
  • 1 replies
  • 1 likes

Unable to see some of friend's public playlistS

I can see a majority of their playlists, but they just created a few new ones that are public, but they don't show up when I go to their profile. I have tried reinstalling the app but they don't show up in my app on on the desktop version.

  • Newbie
  • I can see a majority of their playlists, but they just created a few new ones that are public, but they don't show up when I go to their profile. I have tried reinstalling the app but they don't s...
  • crematedman
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

download cannot be removed from device

I am using spotify on iOS. When I try to delete an audiobook I have downloaded before it doesent work. I choose the option "remove download" and the toggle button displays the correct setting but in front of every chapter the download symbol is still...

  • Newbie
  • I am using spotify on iOS. When I try to delete an audiobook I have downloaded before it doesent work. I choose the option "remove download" and the toggle button displays the correct setting bu...
  • crematedman
  • Community Legend
  • 211 Views
  • 1 replies
  • 1 likes
  • 211 Views
  • 1 replies
  • 1 likes

Solved!! Show newest songs first

Hi. I got a public playlist that is highly requested, with the newest music for a specific genre.I need help with the following: When I share my playlist, I want people to see the recently added songs first. For now, they see the first song added to ...

  • Casual Listener
  • Hi.   I got a public playlist that is highly requested, with the newest music for a specific genre. I need help with the following: When I share my playlist, I want people to see the r...
  • crematedman
  • Community Legend
  • 1767 Views
  • 4 replies
  • 0 likes
  • 1767 Views
  • 4 replies
  • 0 likes

Solved!! Lyrics

There used to be lyrics available to view on the PC but now you can't. Why did it get taken away? Can it please be brought back!?!? Also users should be allowed to upload lyrics to songs and if they do then they should be able to get a free week of s...

  • Newbie
  • There used to be lyrics available to view on the PC but now you can't. Why did it get taken away? Can it please be brought back!?!? Also users should be allowed to upload lyrics to songs and if they ...
  • Shepw
  • Regular
  • 2197 Views
  • 2 replies
  • 1 likes
  • 2197 Views
  • 2 replies
  • 1 likes

App keeps pausing music...?

I've noticed an issue with Spotify ever since I updated to iOS 10: for whatever reason, the app will randomly pause playback and (most of the time) cause the screen to instantly darken. It only requires me tapping the screen to bring it back, but I h...

  • Casual Listener
  • I've noticed an issue with Spotify ever since I updated to iOS 10: for whatever reason, the app will randomly pause playback and (most of the time) cause the screen to instantly darken. It only requi...
  • someonerandom
  • Casual Listener
  • 440 Views
  • 2 replies
  • 1 likes
  • 440 Views
  • 2 replies
  • 1 likes

Spotify Family-ID Apple

If i subscribe Spotify Family, should i have the same Apple ID on all the devices?

  • Newbie
  • If i subscribe Spotify Family, should i have the same Apple ID on all the devices?
  • Hubo
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Solved!! my playlist

Here's what we got from you: Just got a new I phone 7 and when I set up spotify on there, I ended up with some other Teri's playlist instead of mine. Please please please help me recoup mine as I spent hours putting it together.

  • Newbie
  • Here's what we got from you: Just got a new I phone 7 and when I set up spotify on there, I ended up with some other Teri's playlist instead of mine. Please please please help me recoup mine as I spe...
  • Shepw
  • Regular
  • 494 Views
  • 2 replies
  • 0 likes
  • 494 Views
  • 2 replies
  • 0 likes

Not able to sync offline tracks with iPod Nano

I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the main reasons I purchased a Spotify Premium subscript...

  • Casual Listener
  • I know this has been addressed in this forum before, but I'm very frustrated with Spotify's inability to sync offline tracks to the iPod nano. Syncing offline tracks to mobile devices is one of the m...
  • paula25
  • Newbie
  • 8022 Views
  • 6 replies
  • 6 likes
  • 8022 Views
  • 6 replies
  • 6 likes

upgraded to iOS 10, spotify no longer able to play to Avantree Cara II over bluetooth

No problem prior to upgrading to play spotify over bluetooth to avantree cara II.plays apple music no problem, takes calls no problem.

  • Newbie
  • No problem prior to upgrading to play spotify over bluetooth to avantree cara II. plays apple music no problem, takes calls no problem.
  • tompiqacha
  • Newbie
  • 520 Views
  • 1 replies
  • 1 likes
  • 520 Views
  • 1 replies
  • 1 likes

IOS 7

Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior.Como faço?

  • Newbie
  • Eu tenho um iphone 4 e não consigo instalá o aplicativo, pois informa que o apliticativo so funciona na versão ios8 ou superior. Como faço?
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Solved!! Cannot login on iphone - tried everyhting

Hi there. I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in. Facebook password is correct and I can login successfully on my Mac. I have also uninstalle...

  • Casual Listener
  • Hi there.   I am unable to login to Spotify on my iphone via Fboo bowwver I do receive a notification banner from facebook saying I have successfully logged in.    Facebook passwor...
  • crematedman
  • Community Legend
  • 401 Views
  • 1 replies
  • 1 likes
  • 401 Views
  • 1 replies
  • 1 likes