Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 397894 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect.I'm 100% sure they are correct, I'm using the same username/password on the last.fm website and I c...
Casual Listener
I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect. I'm 100% sure they are correct, I'm using th...
Catee
Community Legend
784 Views
5 replies
0 likes
I know this may sound like a stupid question, but I'd rather be safe than sorry. Hubs bought me Spotify Premium for Christmas. He's also getting me a new phone. Will it transfer to the new device or is it sensitive to prevent account sharing? Thanks!
Casual Listener
I know this may sound like a stupid question, but I'd rather be safe than sorry. Hubs bought me Spotify Premium for Christmas. He's also getting me a new phone. Will it transfer to the new device or ...
pissed9
Casual Listener
59938 Views
7 replies
0 likes
Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually been added before the music itself. It means that I ca...
Newbie
Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually bee...
kazchaz
Newbie
9567 Views
13 replies
21 likes
Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't know what else to do
Newbie
Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't ...
crematedman
Community Legend
871 Views
3 replies
0 likes
Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its very frustrating
Newbie
Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its...
507 Views
0 replies
0 likes
When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it says 'Track not available. You are offline. Go online an...
Newbie
When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it ...
336 Views
0 replies
0 likes
I used to own the song and have it iTunes on my mac, however, I no longer do.Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly appreciated.
Newbie
I used to own the song and have it iTunes on my mac, however, I no longer do. Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly apprecia...
1164 Views
0 replies
5 likes
When I click artist in my playlists I get the message "Spotify can't open this link on this device" I have deleted the app and reinstalled twice , went to the site logged out all devices, there are no updates available for the app at this time or my ...
Newbie
When I click artist in my playlists I get the message "Spotify can't open this link on this device" I have deleted the app and reinstalled twice , went to the site logged out all devices, there are n...
user-removed
Not applicable
644 Views
1 replies
0 likes
When I leave a wifi area, why does Spotify go offline and not let me play my music?
Newbie
When I leave a wifi area, why does Spotify go offline and not let me play my music?
Bittencourt
Spotify Star
305 Views
1 replies
0 likes
Hi I would like that my kids (5 and 8 year old) listen Spotify in their bedroom. Is there a solution to do that without purchase for each a device (ipod touch f.e.) to manage the app. I'm searching a terminal directly connected with spotify to listen...
Newbie
Hi I would like that my kids (5 and 8 year old) listen Spotify in their bedroom. Is there a solution to do that without purchase for each a device (ipod touch f.e.) to manage the app. I'm se...
Maxim
Spotify Star
613 Views
1 replies
0 likes
I recently update to iOS 10 and Spotify is no longer connecting to my Bluetooth headphones. I tried a fresh install without any luck. Bluetooth works on all others devices.
Newbie
I recently update to iOS 10 and Spotify is no longer connecting to my Bluetooth headphones. I tried a fresh install without any luck. Bluetooth works on all others devices.
kolorobot
Newbie
1646 Views
6 replies
0 likes
hey guys after the update that was there a few days ago i can't open spotify on my iphone, when i press the spotify icon nothing happens its just like that it dosent know that i clicked the icon, im useing a iphone 4 with ios 7.1.2 Plz Help
Visitor
hey guys after the update that was there a few days ago i can't open spotify on my iphone, when i press the spotify icon nothing happens its just like that it dosent know that i clicked the ico...
radekde
Casual Listener
1013 Views
3 replies
0 likes
Hi. Just signed up and when trying to log in I get a message saying that I already have an account?
Casual Listener
Hi. Just signed up and when trying to log in I get a message saying that I already have an account?
Emma130979
Casual Listener
1175 Views
5 replies
0 likes
Guys, please help me. I forgot my first account's password and now I'm trying to reset it, I forgot my username. Please help me. It's a premium account. I can't pay 2 accounts. Reply ASAP.
Newbie
Guys, please help me. I forgot my first account's password and now I'm trying to reset it, I forgot my username. Please help me. It's a premium account. I can't pay 2 accounts. Reply ASAP. 😞
LordRollin
Community Legend
309 Views
1 replies
0 likes
Do not come Push notifications in the settings they are toggle on. iOS 10.1.1Pls help me
Newbie
Do not come Push notifications in the settings they are toggle on. iOS 10.1.1 Pls help me
LordRollin
Community Legend
501 Views
1 replies
0 likes
I've downloaded the spotify app and logged in, however on the app it says that my subscription is free (i have premium) and i have no playlists? On my PC it says i have premium and all playlists etc. I've tried logging off and on and also tried resta...
Newbie
I've downloaded the spotify app and logged in, however on the app it says that my subscription is free (i have premium) and i have no playlists? On my PC it says i have premium and all playlists etc....
LordRollin
Community Legend
301 Views
1 replies
0 likes
When I go on a playlist of one artist it shows a playlist that has 14 songs, but when I go on it, there's only four songs and 10 are missing artist: Grupo Maximo Grado
Casual Listener
When I go on a playlist of one artist it shows a playlist that has 14 songs, but when I go on it, there's only four songs and 10 are missing artist: Grupo Maximo Grado
Catee
Community Legend
548 Views
4 replies
0 likes
I was trying to pay to subscribe premium. End of the paying process,I couldnt do it and return to payment page again. I did this three times and Spotify took my money each transactions. Please refund my money
Newbie
I was trying to pay to subscribe premium. End of the paying process, I couldnt do it and return to payment page again. I did this three times and Spotify took my money each transactions. Please refu...
aplerx946
Newbie
400 Views
1 replies
1 likes
SOLUTION:You have to delete and reinstall the app, this will reset everything and the saved songs will now respect the "Download" option iOS App version 6.8.0.3786 I use Spotify all the time and I have noticed that it is downloading all "Saved" songs...
Newbie
SOLUTION: You have to delete and reinstall the app, this will reset everything and the saved songs will now respect the "Download" option iOS App version 6.8.0.3786 I us...
611 Views
0 replies
0 likes
Hi,I have a premium family account and am not able to turn off the shuffle function. I cannot choose a song or listen in album order. When pressing the green double arrow symbol to turn shuffle function off the attached window appears. Translated to ...
Newbie
Hi, I have a premium family account and am not able to turn off the shuffle function. I cannot choose a song or listen in album order. When pressing the green double arrow symbol to turn shuffle f...
Bittencourt
Spotify Star
369 Views
1 replies
0 likes