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i can not find the menu so that I can log in. I have spotify premium but i can not get in anywhere t

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i can not find the menu so that I can log in. I have spotify premium but i can not get in anywhere t

 
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Hey @annbou,


Can you please make sure that you're logged into the right account in your sonos? You may be logged into a second free account.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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5 Replies

Hey @annbou,


Can you please provide more info about the issue? If possible, please post a screenshot of what you're seeing when trying to log in.

 

Thanks 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello I managed to find the menu , but I am not sure how, since now it disappears behind the music on the home page.. But I have another problem. I have activated spotify premium on my iphone, but when i use sonos and try to click spotify it say I do not have spotify premium. Do you know how I get spotify to work under sonos?  Thank you

 

Marked as solution

Hey @annbou,


Can you please make sure that you're logged into the right account in your sonos? You may be logged into a second free account.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

OK where do i see that? in sonos there is no information about log in information for Spotify?

 

Thank you so much for your help!! It worked:)

 

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