Problems logging in

[Piya]

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was able to access it on my iPhone 4s but when I am trying to log in on my iPhone 5s it says again that username/password incorrect. After a couple of tries, I went on to Safari and tried to access my account there. Then I was able to log in. Help please!!

[Spaceboy88]

Hi,

Have you confirmed that your not having any typo issues on the phone? As passwords are case sensitive, this is often the biggest reason for what's happening.