Tracks disappeared on Library

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Tracks disappeared on Library

FrenchGuy
Casual Listener

 Hi Guys,

 

Got a problem with the ultimate app update on iOS.

 

The majority of my tracks in Library has disapeared!!

 

Someone knows what's goin' on and how to fix it ?

 

Thanks

3 Replies

Re: Tracks disappeared on Library

Rock Star 22
Rock Star 22

Hey @FrenchGuy,

 

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

After that, be sure to use that username, instead of your email address, to login to your account. It's the one with your music.

 

Also, try logging in a different device to check if your music is there too.

 

Hope it helps. :)

osorniosRock Star 22
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Re: Tracks disappeared on Library

FrenchGuy
Casual Listener

Thanks osornios, it works!

 

I logged on my laptop and my music is still here!

 

 

Re: Tracks disappeared on Library

Rock Star 22
Rock Star 22

You're welcome. Glad I was able to help. :)

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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