Can't login to spotify app

Solved!
Reply

Can't login to spotify app

Music Lover
‎2012-04-09 07:53 PM

I signed up to spotify and created a premium account using my facebook credentials, unfortunatly I can't login to the app. When I click on the login using facebook button it opens safar and attempts to pull up facebook so I can login but the stupid thing just sits there and spins.

 

I've tried on my home wifi, work wifi, and 3g networks, redownloaded the app, and restarted the phone. Is something wrong with the service?

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Can't login to spotify app

Music Lover
‎2012-04-09 09:54 PM

Had to change the url to https://www.spotify.com/account/social/facebook/ but it works fine on the PC. The problem is just with the phone.

Re: Can't login to spotify app

Community Legend
‎2012-04-09 10:01 PM

Oh my bad... I just removed /fi/ from link without joy. :smileyvery-happy:

 

But could you please try completely re-install of Spotify?

 

Please note that your offline playlists will need to be synced again after reinstallation.

 

Do the following:

  • Delete the Spotify application from your iPhone/iPod. To do this, press and hold the application until it hovers and then press the X symbol.
  • Restart your iPod/iPhone.
  • Install Spotify again from the AppStore.
Dancecore streaming everywhere with unlimited 2M/2M mobile 3G network.
21 Replies

Re: Can't login to spotify app

Community Legend
‎2012-04-09 08:06 PM
Hey, very warm welcome to the Community!

Just go here and try this link https://www.spotify.com/faccount/social/facebook/.

Does Spotify work normally in PC? Problem just in phone?

Hope this works!
Dancecore streaming everywhere with unlimited 2M/2M mobile 3G network.

Re: Can't login to spotify app

Music Lover
‎2012-04-09 09:54 PM

Had to change the url to https://www.spotify.com/account/social/facebook/ but it works fine on the PC. The problem is just with the phone.

Re: Can't login to spotify app

Community Legend
‎2012-04-09 10:01 PM

Oh my bad... I just removed /fi/ from link without joy. :smileyvery-happy:

 

But could you please try completely re-install of Spotify?

 

Please note that your offline playlists will need to be synced again after reinstallation.

 

Do the following:

  • Delete the Spotify application from your iPhone/iPod. To do this, press and hold the application until it hovers and then press the X symbol.
  • Restart your iPod/iPhone.
  • Install Spotify again from the AppStore.
Dancecore streaming everywhere with unlimited 2M/2M mobile 3G network.

Re: Can't login to spotify app

Community Legend
‎2012-04-09 10:02 PM
Also you can try login with your Spotify username (numbers). You can find it by log in to Spotify.com. The password is a Facebook password I believe.
Dancecore streaming everywhere with unlimited 2M/2M mobile 3G network.

Re: Can't login to spotify app

Music Fan
‎2012-05-29 09:33 AM

I seem to have the same problem - but the solution does not help.

A week or so ago I was trying the free Spotify on my ipod.  It all worked fine but I deleted the app after the free 48 hours.

 

Then I decided to go all in.  I got Spotify on my PC - works great using my Facebook login.

 

Upgraded to Premium.  Downloaded the app.  Selected "Login with Facebook".  The Ipod tries to connects to Facebook and shows the Facebook error: Sorry, Something went wrong.  We;'re working to fix it, blah blah.

 

I have tried removing the app several times and reinstalling but I always get the same result.

I don't even get to a Username - Password screen.

 

It was working fine last week.  The only thing I am aware of that has changed between now and then is that my iPod was upgraded to Ios 5.1.1.

 

HELP!  Or there's no point in me paying premium.

Re: Can't login to spotify app

Music Fan
‎2012-07-22 02:57 PM

I had the same problem - I was able to login by selcting Spotify Details rather than using Facebook and entering the same id/password you would have used for Facebook.  

Re: Can't login to spotify app

Gig Goer
‎2013-05-29 09:43 PM

This fixed the problem for me! Just use your facebook log in info!

 

Re: Can't login to spotify app

Music Lover
‎2013-06-18 02:25 AM
I'm having the same problem now. I have been using spotify premium on my HTC one xl for the last 3 weeks.
It's been great but happened yesterday whatever radio station I got into the music plays, but it gives no sound. So I tried logging out and logging back in. Then the facebook error appears, it seems there is a link that the browser cannot find.

I use this app everyday, loved it but I never imagine it would be so hard and frustrated just to log in.

Re: Can't login to spotify app

Music Fan
‎2013-07-10 03:16 PM

ily it worked

SUGGESTED POSTS