Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
For the past couple of days songs within my playlists have been shuffling even though I haven't chosen Shuffle Play. I go to Your Music, select a Playlist, and tap on the first song in the playlist. The first song starts playing but then instead of playing the next one in the Playlist it jumps around the songs randomly. Any ideas? There's no generic shuffle setting that may have turned itself on, is there?
This is on an iPhone 5s, OS 7.1 (don't want to upgrade to iOS8), Spotify version 2.2.0.2464. Any pointers would be great!
Solved! Go to Solution.
The shuffle option might have gotten turned on.
Tap on the now playing bar at the bottom of the screen (bar that shows the current playing song)
Now you should see the now playing screen.
Look near the bottom left corner for a shuffle option.
If the shuffle option is turned on, turn it off.
Click the down arrow at the top left of the screen to exit.
Did this help?
The shuffle option might have gotten turned on.
Tap on the now playing bar at the bottom of the screen (bar that shows the current playing song)
Now you should see the now playing screen.
Look near the bottom left corner for a shuffle option.
If the shuffle option is turned on, turn it off.
Click the down arrow at the top left of the screen to exit.
Did this help?
That was it - excellent, thanks very much. It was driving me mad! No idea how it got turned on but that was it. Thanks again.
Sweet! You're welcome!
Now you can get back to jammin' out!
 
				Got the same problem. None of the green arrows have been selected and after updating my ipad to ios 10, spotify is always playing my songs random!!!
And it is even getting worse. If i select an album to listen, after the first song it is always playing music from another playlist i have created myself and continuing playing from the created playlist.
Spotify, get your act together and solve this!!
 
					
				
				
			
		
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
