Offline playlist - some songs won't sync

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Offline playlist - some songs won't sync

Music Fan
‎2012-04-03 09:05 PM

 

I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline.

 

Are all songs in spotify available offline?

 

Thanks

LB

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Accepted Solutions

Re: Offline playlist - some songs won't sync

Gig Goer
‎2012-04-30 06:01 PM

I have the exact same problem. Syncing, no matter how I perform it, won't resolve the issue. Mailing support hasn't given me an answer. What to do?

Re: Offline playlist - some songs won't sync

Gig Goer
‎2012-04-30 08:00 PM

I think I found a slution. Remove the Spotify app from your iPhone completely. Then go to the app store and install it again. It took a while for my 1000+ songs to sync, but all the red exclamation marks are gone and all the songs play offline. It sucks big time though that this may have to be done on a regular basis, and that Support is basically nonexistant and do not help in any way. The greedy bastards.

Re: Offline playlist - some songs won't sync

Community Legend
‎2013-02-11 05:58 PM

noblesnow wrote:

Trying to sync my Ipod to spotify....only syncs the local files I already have. not what I really had in mind. so is there a way I can just buy the whole playlist?


Unfortunately not, the built in downloads store was recently removed from the service. Add your kudos to my ideas topic if you would like to see it return!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Offline playlist - some songs won't sync

Edited
Music Lover
‎2016-02-02 03:10 AM

            

 
 
 
Music Fan
johnchalmers1
 
Posts: 1
Registered: ‎2014-09-19
 
Re: Offline playlist - some songs won't sync
 

Sounds like there are a few separate issues going on here but I found a solution to one of them.

 

After I updated my spotify I realised some of my songs were not available offline (ie didn;t have the green arrow signifying that they had been downloaded onto my phone).

 

I realised that this is because they were in my 'local files' section. Spotify realised I already had these songs (albeit on my computer and not my phone) and as such would not make them available offline so I was unable to listen to them on the go.

 

All I had to do was remove them from the 'local files' section and Spotify automatically started to make them available!

 

Hope this helps some folks

 

 _____

 

BOOM goes the dynamite! Jeez, FINALLY, this was what fixed it for me... thanks johnchalmer1. I did have to turn off the local files setting in the desktop app, logout on the desktop, log back in then click off line on the play lists. Then on my iPhone, had to log back in turn off the offline setting on playlists then back on. Also had to makes sure the local files section in the playlists was cleared out as well.

Aaaaahhh, okay, life is good now.

65 Replies

Re: Offline playlist - some songs won't sync

Edited
Spotify Legend
‎2012-04-05 12:38 PM

Hello,

They should be, yes. Are the tracks you are syncing local files at all? They will have a little square with a music note next to it in Spotify. 

-----
Airhorn Enthusiast

Re: Offline playlist - some songs won't sync

Music Fan
‎2012-04-27 03:44 PM

Hi, 

 

   I am having the same problem. The only tracks that will synce are local files - aren't all tracks suppose to be available offline, even if they are not local files? 

 

   I cannot find any information about this. Again, I can only get local-files to sync and not the tracks in my spotify playlist, tracks that are not local-files but part of Spotify. (I find this to be useless because I already have these tracks on my iPod, so why would I want to sync them to my iPod through Spotify? Also, I have no use for the program on my iPod if I can only sync local-files). 

 

 

Re: Offline playlist - some songs won't sync

Music Fan
‎2012-04-27 11:07 PM

Make sure you are in ONLINE mode in your settings when you switch the playlists you want to be available offline to "yes".

It won't sync when you are in OFFLINE mode. That might not be your problem, but it was mine when none of my songs were syncing...

Re: Offline playlist - some songs won't sync

Festival Fanatic
‎2012-04-28 05:10 AM

I have synced my iphone with spotify at least 6 times now, and it will sync the songs and I can play them on my phone, offline mode or online mode, doesn't matter, they will work. However, if I close the spotify app, the next time I open it, some of the songs will be grayed out and say something along the lines of "must sync with computer." It's really frustrating. It's the same songs that gray out everytime. Someone please help. I tried to contact Spotify directly, seeing as it is their service and product, and they tahnked me for my email and directed me to the community forums. Not that I don't believe the community can be helpful, I just think if you contact the company they should answer your question, not point you in another direction. 

Re: Offline playlist - some songs won't sync

Gig Goer
‎2012-04-30 06:01 PM

I have the exact same problem. Syncing, no matter how I perform it, won't resolve the issue. Mailing support hasn't given me an answer. What to do?

Re: Offline playlist - some songs won't sync

Edited
Concert VIP
‎2012-04-30 06:35 PM

I have more or less a simular problem on my iPhone.

A have a few playlists and they should all work offline. But whenever I am offline only a few of the whole playlist will work. So whenever I'm online, the playlist shows a green arrow in front of every song (which i guess means that they are synced for offline playing). But when I'm offline there are just a few left of them with a green arrow.

Or am I just completly missing how to do it properly? 

Hopefully someone can explain this!

 

Thanks in advance!

Re: Offline playlist - some songs won't sync

Gig Goer
‎2012-04-30 08:00 PM

I think I found a slution. Remove the Spotify app from your iPhone completely. Then go to the app store and install it again. It took a while for my 1000+ songs to sync, but all the red exclamation marks are gone and all the songs play offline. It sucks big time though that this may have to be done on a regular basis, and that Support is basically nonexistant and do not help in any way. The greedy bastards.

Re: Offline playlist - some songs won't sync

Concert VIP
‎2012-05-06 01:26 AM

Same as everyone else. Tracks selected from Spotify sync OK, but local files now don't (they used to). Thanks to the advice above, sync now possible by removing firewall but this us clearly unsatosfactory. A solution is surely not far away - even the promise of one would be appreciated.

Re: Offline playlist - some songs won't sync

Concert VIP
‎2012-05-06 01:47 AM

Apologies for the above - put in the wrong place AND now found not to be true. Sync still NOT possible even by disabling the firewall.

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