Can't use Facebook Login on iOS App

[senema]

I can't login to my iphone app. 

I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it redirects me to the login page for Facebook. I have tried doing this on Private Mode and with a friends Facebook as well and nothing works. I have also deleted and reinstalled the app many times. 

I am currently using iOS 10. but I was using 9.3.5 before. I have an iphone 6 and a Premium account. 

[OviiiOne]

Hello @senema , welcome to the Spotify Community!

I'll escalate this to a community moderator, they'll get back to you as soon as possible.

[OviiiOne · Accepted solution]

Hi again @senema!

Can you please restart your phone by pressing Home + Lock for 10 seconds?

If it doesn't make any difference, can you try logging in using the Facebook email and password?

If it is still not working, can you please attach some screenshots?

[senema]

Logging in with my Facebook email and password worked. Thanks!

[SwtchbldeKitteh]

Hi Oviiione, I'm stupidly new to community forum stuff so have no idea if posting here is going to do anything but I'm having exactly the same issue except hard reset of the phone hasn't fixed the problem. I tried Facebook log in within the Spotify app, opened it in Safari, private browser in safari,& reinstalled  the app 4-5 times. Safari keeps deleting my info & returning to log in. I'm trying the Chrome app & got past the log in but now have loading dots for the last 5 mins so its not looking promising 😑

I don't want to clog up the forum with the same issue and would appreciate any advice. I've also raised this to Facebook in case its their problem. 

Thx