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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237158 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118440 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2688 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305384 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130725 Views

19 replies

38 likes

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Facebook application decreses Spotify volume on iPhone 6

After I got the new iPhone 6 the Facebook app decreses Spotifys volume, It happens when I use the Facebook app and when it lays in the background. I have to kill the app, and the sound goes up again. This is very annoying, does anyone have a solution...

Newbie

After I got the new iPhone 6 the Facebook app decreses Spotifys volume, It happens when I use the Facebook app and when it lays in the background. I have to kill the app, and the sound goes up again....

dekoedoemoe

Newbie

4582 Views

9 replies

2 likes

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Superuser Contribution Spotify ist offline

Hallo Ich habe seit einigen Wochen spotify für meine Familie abonniert. Mein Mann hat ein iPhone 5, ich ein iPhone 5s, die beiden Kinder ein iPhone 6. Wir nutzen spotify vorwiegend zu Hause im WLAN. Auf dem iPhone meines Mannes und auf meinem iPhone ...

Casual Listener

Hallo  Ich habe seit einigen Wochen spotify für meine Familie abonniert. Mein Mann hat ein iPhone 5, ich ein iPhone 5s, die beiden Kinder ein iPhone 6. Wir nutzen spotify vorwiegend zu Hause im...

ndneidind

Casual Listener

718 Views

2 replies

0 likes

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Solved!! Local files from my computer doesn't appear on my iphone

Hi everone,I have an Iphone SE and a Windows computer, and both have the spotify app installed and updated. I have added some musics to my local files (on the computer), but those musics doesn't appear on my device local files. Please, can some one h...

Newbie

Hi everone, I have an Iphone SE and a Windows computer, and both have the spotify app installed and updated. I have added some musics to my local files (on the computer), but those musics doesn't ap...

doors54

Newbie

742 Views

2 replies

0 likes

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Add support for Google ChromeCast

Spoiler (Highlight to read)So my problem is that i have paid for spotify premium from my iphone and i am still stuck on my free feature. I was wondering if anyone else has experienced this problem, not only that now the payment option wont even appea...

Casual Listener

  So my problem is that i have paid for spotify premium from my iphone and i am still stuck on my free feature. I was wondering if anyone else has experienced this problem, not only that ...

daniellarosa

Casual Listener

644 Views

2 replies

0 likes

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[IPOD 5] I can't play my songs well offline when I have Premium!

I have premium account and I can't access my songs well offline! I can open playlist and play those songs but not my songs! It worked yesterday and every other day, it has done this in the past but all I had to do was restart my IPod. YES I HAVE ALL ...

Casual Listener

I have premium account and I can't access my songs well offline! I can open playlist and play those songs but not my songs! It worked yesterday and every other day, it has done this in the past but a...

421 Views

0 replies

0 likes

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PAGUE POR ITUNES Y MI CUENTA SIGUE EN MODO GRATIS

POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR

Newbie

POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR

osornios

Spotify Star

558 Views

1 replies

0 likes

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Can play the new ablum on laptop but when i using the iphone it say the song is unavailable

Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?

Newbie

Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?

osornios

Spotify Star

693 Views

1 replies

0 likes

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I can't open the app (on ipad)

Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't delete the app and download again because this iPad is ...

Newbie

Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't dele...

525 Views

0 replies

0 likes

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Superuser Contribution Spotify won't download on iphone

Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew. I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have not been able to get it back. Maddening. Plus I've been ...

Casual Listener

Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew.  I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have...

kingabigail

Casual Listener

1207 Views

2 replies

0 likes

Spotify will not download
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Saving music from Shazam to a shared playlist in Spotify

When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shazam?

Casual Listener

When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shaza...

673 Views

0 replies

0 likes

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Same itunes playlists on computer and iphone - spotify plays computer local file but not iphone loca

I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spotify tracks and my own music tracks on the mac. The same...

Newbie

I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spo...

Leonsmad

Newbie

489 Views

1 replies

0 likes

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Superuser Contribution Help

Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline I pay for it, what can i do?!

Newbie

Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline 😳 I pay for it, what can i do?!

pinen83

Music Fan

609 Views

2 replies

1 likes

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Songs randomly replaying??

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. I haven't got replay on and I want it to stop becau...

Newbie

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. ...

Curtnos

Newbie

1523 Views

4 replies

1 likes

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Superuser Contribution Fit the mood - Missing

Why were the party lists removed and why were the fit the moods slide bar removed. Is is a documented feature and had a good selection of moods.https://support.spotify.com/us/using_spotify/search_play/party/ Better question, why remove a working feat...

Regular

Why were the party lists removed and why were the fit the moods slide bar removed.   Is is a documented feature and had a good selection of moods. https://support.spotify.com/us/using_spotify...

Dennis27

Regular

662 Views

2 replies

0 likes

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Solved!!Superuser Contribution Pague premium estoy en gratis y no me aparece la opción de cambiarlo

Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium y solo me dice que la cuenta está en gratis. Busqué...

Newbie

Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium ...

Alejandar

Spotify

1167 Views

1 replies

0 likes

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Superuser Contribution Music won't play

Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous ones are visible, but when I select a song it won'...

Newbie

Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous...

Alejandar

Spotify

477 Views

1 replies

0 likes

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Superuser Contribution Spotify Will NOT Let Me Log In.

Hey all, Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to the app like it is about to log in and just wont. Same deal with ...

Newbie

Hey all,    Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to...

Alejandar

Spotify

456 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Rearrange Playlists in Mobile App

A few months ago we were able to rearrange our playlists. I am now unable to do that. I can't figure out how to do it anymore. Is this unavailable now?

Newbie

A few months ago we were able to rearrange our playlists. I am now unable to do that.  I can't figure out how to do it anymore. Is this unavailable now?  

Alejandar

Spotify

422 Views

1 replies

0 likes

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Superuser Contribution Premium won't work through iTunes

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there and then selected reactivate Spotify. I've tried l...

Newbie

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there...

Alejandar

Spotify

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes