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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36482 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101739 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1270 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298568 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125578 Views

19 replies

38 likes

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Notifications do not work

I use Spotify Premium on iOS 9.3.4 on iPhone 6. Spotify notifications are turned on in Settings and I have both email and push notifications selected in Spotify. I don't get any notifications, neither by push nor email.

Newbie

I use Spotify Premium on iOS 9.3.4 on iPhone 6. Spotify notifications are turned on in Settings and I have both email and push notifications selected in Spotify. I don't get any notifications, neithe...

479 Views

0 replies

1 likes

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Bug encounter whatsapp callingg

Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song and playing it again. Sometimes, if that doesn't work...

Casual Listener

Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song an...

524 Views

0 replies

0 likes

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Syncing Ipod with spotify

I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.

Newbie

I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.

Maxim

Spotify Star

405 Views

1 replies

0 likes

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Artwork not displaying when streaming on Mobile Data

I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone. Running version 5.7.0.1055 on an iPhone 6s. Is this a known bug? I've attached what the app constantly looks like

Newbie

I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone.   Running version 5.7.0.1055 on an iPhone 6s.   Is ...

321 Views

0 replies

0 likes

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Superuser Contribution "Error Occurred Try Again" on all tabs but Library

I have tried everything that has been listed in a previous topic thread with this problem. The thread was checked off as "solved" but based on newer comments and my own experience, this is everything but.Hello Spotify! Where is your fix?

Casual Listener

I have tried everything that has been listed in a previous topic thread with this problem. The thread was checked off as "solved" but based on newer comments and my own experience, this is everything...

vincenza

Casual Listener

1041 Views

4 replies

1 likes

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local files stuck on "Waiting to Download" HELP

ok so i have sucessfully downloaded a song called " Keeping Score" a cover by Paces Ft Guy Sebastian, I can see it downloaded in my local files on my computer which is running widows 10 but it wont transfer to my Iphone. I've transfered a different s...

Visitor

ok so i have sucessfully downloaded a song called " Keeping Score" a cover by Paces Ft Guy Sebastian, I can see it downloaded in my local files on my computer which is running widows 10 but it wont t...

514 Views

0 replies

2 likes

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Can't play the song from my Iphone while in Taiwan

Hello, i'm currently move to taiwan and already change my country in spotify account. But i just can't play the song from my iphone. My macbook spotify just go fine. I've already re-installed my spotify in iphone too. Any help?

Regular

Hello, i'm currently move to taiwan and already change my country in spotify account. But i just can't play the song from my iphone. My macbook spotify just go fine. I've already re-installed my spot...

368 Views

0 replies

0 likes

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Behind the Lyrics wont work

So why can't I see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person!?The black little screen that was supposed to peek out behind the artwork is simply not there. I am on the Iphone 6, have a premium account and I have the la...

Visitor

So why can't I see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person!? The black little screen that was supposed to peek out behind the artwork is simply not there. I am on t...

628 Views

0 replies

0 likes

Behind the lyrics
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Solved!! Wrong language

So I bought a new Ipad, and downloaded spotify. First everything was fine, but suddenly, the language changed into Japanese. I tried to change the settings on the iPad (language and region), and it helped on most of the text, but there's some artist ...

Casual Listener

So I bought a new Ipad, and downloaded spotify. First everything was fine, but suddenly, the language changed into Japanese. I tried to change the settings on the iPad (language and region), and it h...

SabishiYosei

Casual Listener

4290 Views

2 replies

1 likes

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Superuser Contribution Can't re-download spotify premium onto my iPhone

In the app store the download button appears, once I push it it prepares to download for a moment and instantly goes back to the download button. restarting my phone didn't work and there are no restrictions set on my iphone. Any other ideas of how t...

Casual Listener

In the app store the download button appears, once I push it it prepares to download for a moment and instantly goes back to the download button. restarting my phone didn't work and there are no rest...

krharner

Casual Listener

522 Views

2 replies

0 likes

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Superuser Contribution iPhone speaker versus blutooth

Hi everyone, I'm listening to Spotify in my car via blutooth with my iPhone, when suddenly the music starts to play via the iPhone's speakers. The blutooh connection is fine. I can still hear iTunes musics in the car's radio, but the Spotify musics o...

Casual Listener

Hi everyone,   I'm listening to Spotify in my car via blutooth with my iPhone, when suddenly the music starts to play via the iPhone's speakers.   The blutooh connection is fine. I can ...

12147678628

Casual Listener

572 Views

2 replies

0 likes

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quality issue

Hello everybody, First of all I wish to say that I am French , which explains my poor level of English writing .I often download albums or playlists in offline on my phone.This allows me to include listening to music by car.Music offline , I download...

Visitor

Hello everybody,   First of all I wish to say that I am French , which explains my poor level of English writing . I often download albums or playlists in offline on my phone. This allows me...

336 Views

0 replies

0 likes

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Messing with my radio?

Okay this is going to sound real weird, and I'm not sure where I should ask this so I'm starting here. I'll start off by saying a couple days ago, my music randomly started skipping without me pressing the next button on my radio in my car, and I tho...

Newbie

Okay this is going to sound real weird, and I'm not sure where I should ask this so I'm starting here. I'll start off by saying a couple days ago, my music randomly started skipping without me pressi...

521 Views

0 replies

0 likes

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Can't access my music while offline

Hello everyone! I have a premium account, but when i go offline, after having downloaded my music, i just can't access that. I can play the song i got from some playlists but when i try to access my saved music in "My tracks" there is no track there ...

Casual Listener

Hello everyone!   I have a premium account, but when i go offline, after having downloaded my music, i just can't access that.   I can play the song i got from some playlists but w...

ZioMikeYeah

Casual Listener

1124 Views

2 replies

0 likes

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Volume control Spotify Connect on other iPhone

I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume from my iPhone 6, but I cannot control the volume o...

Casual Listener

I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume ...

410 Views

0 replies

0 likes

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Superuser Contribution Shuffle ONLY 1 playlist

Hi, I'm facing some problems with Spotify. When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from"). What do I wrong?

Casual Listener

Hi,   I'm facing some problems with Spotify.  When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from").  What do I...

MisterChristo

Casual Listener

638 Views

3 replies

0 likes

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Can't Post to Activity, Facebook, or Anything Else

i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the help guide is useless. What do I do?

Newbie

i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the he...

340 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify permanently shut down

Hello,I started the premium abonnement 1 1/2 years ago. I never had a problem. The last few months I reached like 2800 songs of 3333 and the player shut down permanently. Even when I'm in the offline mode.Sorry for my bad english. I am not learning e...

Casual Listener

Hello, I started the premium abonnement 1 1/2 years ago. I never had a problem. The last few months I reached like 2800 songs of 3333 and the player shut down permanently. Even when I'm in the off...

DonLuis

Casual Listener

930 Views

4 replies

0 likes

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Solved!! Spotify app

Can't log in to app. Log-in and pswd correct. App just hangs up and closes. Can't get past log-in page. Deleted app; reinstalled. Same result. Works on desktop perfectly. Help! Please don't make me go to Apple Music.

Casual Listener

Can't log in to app.  Log-in and pswd correct.  App just hangs up and closes.  Can't get past log-in page. Deleted app; reinstalled. Same result.  Works on desktop perfectly. Help...

dmaceLA

Casual Listener

734 Views

2 replies

0 likes

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Acount merge malfunction

I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated my email on fb to my current spotify email a while b...

Casual Listener

I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated m...

osornios

Spotify Star

620 Views

3 replies

0 likes

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  • 3 replies
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