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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28890 Views

40 replies

9 likes

  • 28890 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93781 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

941 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293284 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123460 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't get premium

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it again. I use the app and use iTunes to get premium, I...

Newbie

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it ag...

MichaelJerzak

Composer

359 Views

1 replies

0 likes

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  • 1 replies
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Can't listen offline with Premium

HelloI have premium since the 18/08 and normally you can listen offline with premium but i don'tWhat is wrong or what do i wrong?Greets Vienna

Casual Listener

Hello I have premium since the 18/08 and normally you can listen offline with premium but i don't What is wrong or what do i wrong? Greets Vienna

Hubo

Community Legend

797 Views

3 replies

0 likes

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Download won't start

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline. I have around 3gb free.

Newbie

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline....

Nico

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Facebook - downloading pictures

PLEASE HELP!I have tried everything to try and stop Spotify from downloading what seems to be my Facebook pictures? It tries to download 750+ pictures and I don't want this!? So everytime I minimise the app on my iphone6 when I open it back up it sta...

Newbie

PLEASE HELP! I have tried everything to try and stop Spotify from downloading what seems to be my Facebook pictures? It tries to download 750+ pictures and I don't want this!? So everytime I minimis...

508 Views

0 replies

0 likes

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Superuser Contribution App won't log in

I can log in to the web browser but l can't log in to the app on my iPhone

Newbie

I can log in to the web browser but l can't log in to the app on my iPhone

dariosicily

Casual Listener

680 Views

3 replies

0 likes

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  • 3 replies
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Local files "Empty" after I uninstalled/installed app, but local files appear on computer?

I was having trouble with syncing some music from my local files (I WAS STUCK ON WAITING FOR DOWNLOAD **bleep**), so I uninstalled/reinstalled the app, but now all of my local files are gone and nothing will download/sync to my iphone at all. All my ...

Casual Listener

I was having trouble with syncing some music from my local files (I WAS STUCK ON WAITING FOR DOWNLOAD **bleep**), so I uninstalled/reinstalled the app, but now all of my local files are gone and noth...

444 Views

0 replies

0 likes

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Local Files

So my spotify on my computer has all my local files showing and working, but when I go to my phone spotify it says "Local files is currently empty. Install spotify on your computer to add and play songs from your local library." How do I fix this?? A...

Casual Listener

So my spotify on my computer has all my local files showing and working, but when I go to my phone spotify it says "Local files is currently empty. Install spotify on your computer to add and play so...

evitagarzax3

Casual Listener

873 Views

2 replies

0 likes

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My iphone music is gone after logging out and logging in

The music i saved in my iPhone 5s in iOS 9.3.3 spotify version 5.7.0.1055 was replaced by the music i have in the iPad after i logged out and then logged in, can i recocer the music of the iPhone

Newbie

The music i saved in my iPhone 5s in iOS 9.3.3 spotify version 5.7.0.1055 was replaced by the music i have in the iPad after i logged out and then logged in, can i recocer the music of the iPhone

335 Views

0 replies

0 likes

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Superuser Contribution problem to download more songs

please fix it. I can't download more songs though my storage is still available. I can only save 20 songs offline so far. I'm premium account.

Newbie

please fix it. I can't download more songs though my storage is still available. I can only save 20 songs offline so far. I'm premium account.

PachecAlfredo

Newbie

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Solved!! Cannot turn off shuffle

I cannot turn off the shuffle function.Whenever I play an album, it keeps skipping around to different tracks, rather than playing one track after another. Very annoying.I noticed the "Shuffle" button is green; I think it's always been green however ...

Regular

I cannot turn off the shuffle function. Whenever I play an album, it keeps skipping around to different tracks, rather than playing one track after another. Very annoying. I noticed the "Shuffle" b...

Joey420blumski

Newbie

1165 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Re: Hello from Spotify - Introduce Yourself

Can you please tell someone to update my apple ipod touch. It keeps saying error when I go to post a song to facebook but the post still posts anyways. Also it keeps turning off where it shows my facebook friends what I am listening to randomly on my...

Visitor

Can you please tell someone to update my apple ipod touch. It keeps saying error when I go to post a song to facebook but the post still posts anyways. Also it keeps turning off where it shows my fac...

Alejandar

Spotify

364 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution 30 days free

Hi, On 11th August I suscribe my celphone at free account by 30 days but today I checked my bank account and I have a charge by US$11.9 , I don´t know why because I cantry spotify for 30 days free and cancel my suscription if I don't want to pay. Ple...

Newbie

Hi,  On 11th August I suscribe my celphone at free account by 30 days but today I checked my bank account and I have a charge by US$11.9 , I don´t know why because I can try spotify for 3...

Alejandar

Spotify

635 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution App logs me out, music need re-downloading

Hello, Problem over last 3 days... I'm premium subscriber, Iphone 6s, memory isn't an issue. Issue;- once every 2 or 3 times that I open app, I'm asked to log in again- I click log-in by Facebook and am told that I've already given approval for app- ...

Visitor

Hello,   Problem over last 3 days... I'm premium subscriber, Iphone 6s, memory isn't an issue.   Issue; - once every 2 or 3 times that I open app, I'm asked to log in again ...

Alejandar

Spotify

431 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Unable to remove tracks from playlist

After probably a year trying to make it work, I finally found a way to degrade from premium - I cannot afford it PLUS I haven't been able to edit my play lists by removing tracks in same period of time. Please tell me why this happened?? I feel like ...

Newbie

After probably a year trying to make it work, I finally found a way to degrade from premium - I cannot afford it PLUS I haven't been able to edit my play lists by removing tracks in same period of ti...

Alejandar

Spotify

398 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Library suddenly empty

Hey Guys,my whole Library just deleted itself.Playlists are still there, but ~1200 saved songs are gone without a reason.Already tried a relog but it didnt change.Please help

Newbie

Hey Guys, my whole Library just deleted itself. Playlists are still there, but ~1200 saved songs are gone without a reason. Already tried a relog but it didnt change. Please help 😭😭😭

Alejandar

Spotify

1388 Views

1 replies

0 likes

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Superuser Contribution Download music

I download the Music but i can't listen it when i'm offline but i've got premium can someone help me? [in German: ich downloade die Musik aber kann sie trotzdem nicht hören wenn ich offline bin obwohl ich Premium habe kann mir jemand helfen?

Newbie

I download the Music but i can't listen it when i'm offline but i've got premium can someone help me? [in German: ich downloade die Musik aber kann sie trotzdem nicht hören wenn ich offline bin obwoh...

Alejandar

Spotify

494 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Ipod touch 4

I have a bmw from 2013 and i want play spotify in the car with idrive i's it possibele?

Newbie

I have a bmw from 2013 and i want play spotify in the car with idrive i's it possibele?

Alejandar

Spotify

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Iphone 6s

I got my new iPhone 6s today, restored my phone from backup and Spotify wouldn't download. Since then I have tried to download several times with an error of Spotify music could not be downloaded at this time.. Any help at all would be hugely appreci...

Newbie

I got my new iPhone 6s today, restored my phone from backup and Spotify wouldn't download. Since then I have tried to download several times with an error of Spotify music could not be downloaded at ...

PhantomDiesel

Roadie

2052 Views

5 replies

0 likes

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  • 5 replies
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Offline play of Radio Stations

Is there a way to download for offline play the radio stations, either the default stations or custom stations?

Newbie

Is there a way to download for offline play the radio stations, either the default stations or custom stations?  

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
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iOS (and others?), Firewall Rules and Amazon AWS

I block internet access for my kid's devices during certain hours of the day. However, I like to allow music playing like Spotify and Pandora. I have a router that uses firewall rules to allow all packets, and then drop packets from their devices to ...

Casual Listener

I block internet access for my kid's devices during certain hours of the day. However, I like to allow music playing like Spotify and Pandora.   I have a router that uses firewall rules to all...

863 Views

0 replies

0 likes

  • 863 Views
  • 0 replies
  • 0 likes