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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36353 Views

40 replies

10 likes

  • 36353 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101611 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1262 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298490 Views

61 replies

16 likes

  • 298490 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125531 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

The music on my app disappeared

So I almost had a stroke when I realized that all of the songs on my phone app vanished the other day. They are still all available when I open the spotify app on my laptop though...Im assuming a syncing issue? HELP PLEASE Sincerally, Desperate and a...

Newbie

So I almost had a stroke when I realized that all of the songs on my phone app vanished the other day. They are still all available when I open the spotify app on my laptop though...Im assuming a syn...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Solved!! Local files available offline

Hello, I use Spotify Free on my iPod touch and on my iMac and I have a question. To listen to music on my iPod when I don't have Wi-Fi, I downloaded songs from my computer, and added them in a Playlist. When I go on my iPod, the songs (from my comput...

Regular

Hello, I use Spotify Free on my iPod touch and on my iMac and I have a question. To listen to music on my iPod when I don't have Wi-Fi, I downloaded songs from my computer, and added them in a Playli...

r1324

Regular

1059 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Mobile Data Spotify Premium

Hi, If i buy spotify premium and download my playlists in wifi. Will spotify premium still work on my iphone when mobile data is turned off? If my mobile data is on will it still cost data to play my songs offline? As i want to listen to a specific p...

Newbie

Hi,  If i buy spotify premium and download my playlists in wifi. Will spotify premium still work on my iphone when mobile data is turned off? If my mobile data is on will it still cost data to ...

Jacobcalvin_

Newbie

3983 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Skipping songs using BMW iDrive

Hi,I use Spotity on iOS with the BMW iDrive fitted in my 1 Series (F20) using the Lightning cable.When the skip song button is pressed on the iDrive, the iPhone is then disconnected from the iDrive and the Lightning cable needs to be removed and then...

Newbie

Hi, I use Spotity on iOS with the BMW iDrive fitted in my 1 Series (F20) using the Lightning cable. When the skip song button is pressed on the iDrive, the iPhone is then disconnected from the ...

lamzik88

Newbie

1015 Views

1 replies

1 likes

  • 1015 Views
  • 1 replies
  • 1 likes

Closes after commercials

My ap closes frequently after commercials and it's very aggravating. I've tried uninstalling and reinstalling several times and the problem always comes back.

Newbie

My ap closes frequently after commercials and it's very aggravating. I've tried uninstalling and reinstalling several times and the problem always comes back.

342 Views

0 replies

0 likes

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[iOS][Other] User interface

I think the user interface of Spotify is a bit old fashion, now days. The user experince isnt really good ethier. Ectually it is horrable in comparing to other music streaming services. I hope that spotify will update their apps soon. That will make ...

Newbie

I think the user interface of Spotify is a bit old fashion, now days. The user experince isnt really good ethier. Ectually it is horrable in comparing to other music streaming services. I hope that s...

396 Views

0 replies

0 likes

iOS
Other
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Spotify is adding songs from the same album to my playlist arbitrarily.

I have a playlist of gangster rap. Whenever I listen to this playlist via mobile, Spotify just randomly adds in songs from the same album by the same artist I just listened to. So I get stuck listening to random B side junk I don't want to hear--like...

Visitor

I have a playlist of gangster rap.  Whenever I listen to this playlist via mobile, Spotify just randomly adds in songs from the same album by the same artist I just listened to.  So I get s...

Hubo

Community Legend

400 Views

1 replies

1 likes

  • 400 Views
  • 1 replies
  • 1 likes

Album Artwork Not Showing

The album artwork for offline songs aren't showing. It is just grey. It has been happening for about a month or two.

Newbie

The album artwork for offline songs aren't showing. It is just grey. It has been happening for about a month or two.

blerch

Gig Goer

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

My Spotify app is closed.

Hi.I have a iPhone 5s 16 GB with iOS 10.0 (Beta).When i keep pressed on a song or a playlist instead of an preview played, the app closes.That started happening to me today even though i've been using iOS 10.0 for a week.I've already tried uninstalin...

Newbie

Hi. I have a iPhone 5s 16 GB with iOS 10.0 (Beta). When i keep pressed on a song or a playlist instead of an preview played, the app closes. That started happening to me today even ...

Hubo

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot share my music on facebook

Hi,as in the topic, i cannot share my musica on facebook.I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall if it was after a spotify update or after an ios update....

Casual Listener

Hi, as in the topic, i cannot share my musica on facebook. I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall i...

melampira

Casual Listener

512 Views

2 replies

0 likes

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  • 2 replies
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No Sound

The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accounts setting page. I'm left without options. PLEASE h...

Newbie

The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accoun...

352 Views

0 replies

0 likes

  • 352 Views
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Premium payment!!

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go over to next month. I want the student discount, but S...

Casual Listener

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go ove...

kbrooksc

Community Legend

494 Views

1 replies

0 likes

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  • 1 replies
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I can't use my premium account in iPhone

Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone.In the webplayer I use very well the account premium but in the iPhone the account still being free and don't download my playlists.I need help ...

Newbie

Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone. In the webplayer I use very well the account premium but in the iPhone the account still ...

kbrooksc

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Premium

I paid spotify in App Store, and the subscription ends on 19/09 but in my account said I have the free account... And IDo the solutions but nothing is working!

Newbie

I paid spotify in App Store, and the subscription ends on 19/09 but in my account said I have the free account... And I Do the solutions but nothing is working!

kbrooksc

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Notifications still not working

I have seen similar posts but no definite answers yet.Spotify notifications about new releases are not working for months now, not on iphone nor on the pc.I had nothing for a long time, except my own post few days ago(attached)

Newbie

I have seen similar posts but no definite answers yet. Spotify notifications about new releases are not working for months now, not on iphone nor on the pc. I had nothing for a long time, except my...

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

Option "avaible offline" do not work

When I flag the option "avaible offline" the download do not start. So, I go back to previous page and click on the music again, the option "avaible offline" is not flagged anymore.I've tried to delete the app and your data, and download again. But t...

Casual Listener

When I flag the option "avaible offline" the download do not start. So, I go back to previous page and click on the music again, the option "avaible offline" is not flagged anymore. I've tried to de...

Rodrigopaiva

Casual Listener

648 Views

2 replies

0 likes

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  • 2 replies
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Can't get premium

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it again. I use the app and use iTunes to get premium, I...

Newbie

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it ag...

MichaelJerzak

Composer

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Can't listen offline with Premium

HelloI have premium since the 18/08 and normally you can listen offline with premium but i don'tWhat is wrong or what do i wrong?Greets Vienna

Casual Listener

Hello I have premium since the 18/08 and normally you can listen offline with premium but i don't What is wrong or what do i wrong? Greets Vienna

Hubo

Community Legend

812 Views

3 replies

0 likes

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  • 3 replies
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Download won't start

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline. I have around 3gb free.

Newbie

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline....

Nico

Community Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes