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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241980 Views

27 replies

5 likes

  • 241980 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124827 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2973 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307680 Views

62 replies

16 likes

  • 307680 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131969 Views

19 replies

38 likes

  • 131969 Views
  • 19 replies
  • 38 likes

PAGUE POR ITUNES Y MI CUENTA SIGUE EN MODO GRATIS

POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR

Newbie

POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR

osornios

Spotify Star

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Can play the new ablum on laptop but when i using the iphone it say the song is unavailable

Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?

Newbie

Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?

osornios

Spotify Star

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

I can't open the app (on ipad)

Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't delete the app and download again because this iPad is ...

Newbie

Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't dele...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't download on iphone

Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew. I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have not been able to get it back. Maddening. Plus I've been ...

Casual Listener

Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew.  I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have...

kingabigail

Casual Listener

1215 Views

2 replies

0 likes

Spotify will not download
  • 1215 Views
  • 2 replies
  • 0 likes

Saving music from Shazam to a shared playlist in Spotify

When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shazam?

Casual Listener

When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shaza...

677 Views

0 replies

0 likes

  • 677 Views
  • 0 replies
  • 0 likes

Same itunes playlists on computer and iphone - spotify plays computer local file but not iphone loca

I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spotify tracks and my own music tracks on the mac. The same...

Newbie

I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spo...

Leonsmad

Newbie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline I pay for it, what can i do?!

Newbie

Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline 😳 I pay for it, what can i do?!

pinen83

Music Fan

617 Views

2 replies

1 likes

  • 617 Views
  • 2 replies
  • 1 likes

Songs randomly replaying??

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. I haven't got replay on and I want it to stop becau...

Newbie

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. ...

Curtnos

Newbie

1534 Views

4 replies

1 likes

  • 1534 Views
  • 4 replies
  • 1 likes

Superuser Contribution Fit the mood - Missing

Why were the party lists removed and why were the fit the moods slide bar removed. Is is a documented feature and had a good selection of moods.https://support.spotify.com/us/using_spotify/search_play/party/ Better question, why remove a working feat...

Regular

Why were the party lists removed and why were the fit the moods slide bar removed.   Is is a documented feature and had a good selection of moods. https://support.spotify.com/us/using_spotify...

Dennis27

Regular

669 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Pague premium estoy en gratis y no me aparece la opción de cambiarlo

Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium y solo me dice que la cuenta está en gratis. Busqué...

Newbie

Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium ...

Alejandar

Spotify

1174 Views

1 replies

0 likes

  • 1174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music won't play

Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous ones are visible, but when I select a song it won'...

Newbie

Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous...

Alejandar

Spotify

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Will NOT Let Me Log In.

Hey all, Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to the app like it is about to log in and just wont. Same deal with ...

Newbie

Hey all,    Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to...

Alejandar

Spotify

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rearrange Playlists in Mobile App

A few months ago we were able to rearrange our playlists. I am now unable to do that. I can't figure out how to do it anymore. Is this unavailable now?

Newbie

A few months ago we were able to rearrange our playlists. I am now unable to do that.  I can't figure out how to do it anymore. Is this unavailable now?  

Alejandar

Spotify

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium won't work through iTunes

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there and then selected reactivate Spotify. I've tried l...

Newbie

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there...

Alejandar

Spotify

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Två konton???? Hjälp

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

Casual Listener

Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...

Alejandar

Spotify

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Två konton men en mailadress

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

Casual Listener

Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...

Alejandar

Spotify

2534 Views

1 replies

0 likes

  • 2534 Views
  • 1 replies
  • 0 likes

Superuser Contribution My available offline disappeared

Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.

Newbie

Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.

Alejandar

Spotify

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong facebook account on iphone

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old account. I just purchased premium and would like to ...

Newbie

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old a...

Alejandar

Spotify

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Need help transferring playlist

My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist

Newbie

My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist

osornios

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes