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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43279 Views

43 replies

10 likes

  • 43279 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108810 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1628 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301812 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127752 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

My Spotify app is closed.

Hi.I have a iPhone 5s 16 GB with iOS 10.0 (Beta).When i keep pressed on a song or a playlist instead of an preview played, the app closes.That started happening to me today even though i've been using iOS 10.0 for a week.I've already tried uninstalin...

Newbie

Hi. I have a iPhone 5s 16 GB with iOS 10.0 (Beta). When i keep pressed on a song or a playlist instead of an preview played, the app closes. That started happening to me today even ...

Hubo

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution cannot share my music on facebook

Hi,as in the topic, i cannot share my musica on facebook.I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall if it was after a spotify update or after an ios update....

Casual Listener

Hi, as in the topic, i cannot share my musica on facebook. I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall i...

melampira

Casual Listener

528 Views

2 replies

0 likes

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  • 2 replies
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No Sound

The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accounts setting page. I'm left without options. PLEASE h...

Newbie

The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accoun...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
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Premium payment!!

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go over to next month. I want the student discount, but S...

Casual Listener

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go ove...

kbrooksc

Community Legend

513 Views

1 replies

0 likes

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  • 1 replies
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I can't use my premium account in iPhone

Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone.In the webplayer I use very well the account premium but in the iPhone the account still being free and don't download my playlists.I need help ...

Newbie

Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone. In the webplayer I use very well the account premium but in the iPhone the account still ...

kbrooksc

Community Legend

459 Views

1 replies

0 likes

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  • 1 replies
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Premium

I paid spotify in App Store, and the subscription ends on 19/09 but in my account said I have the free account... And IDo the solutions but nothing is working!

Newbie

I paid spotify in App Store, and the subscription ends on 19/09 but in my account said I have the free account... And I Do the solutions but nothing is working!

kbrooksc

Community Legend

417 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Notifications still not working

I have seen similar posts but no definite answers yet.Spotify notifications about new releases are not working for months now, not on iphone nor on the pc.I had nothing for a long time, except my own post few days ago(attached)

Newbie

I have seen similar posts but no definite answers yet. Spotify notifications about new releases are not working for months now, not on iphone nor on the pc. I had nothing for a long time, except my...

453 Views

0 replies

1 likes

  • 453 Views
  • 0 replies
  • 1 likes

Option "avaible offline" do not work

When I flag the option "avaible offline" the download do not start. So, I go back to previous page and click on the music again, the option "avaible offline" is not flagged anymore.I've tried to delete the app and your data, and download again. But t...

Casual Listener

When I flag the option "avaible offline" the download do not start. So, I go back to previous page and click on the music again, the option "avaible offline" is not flagged anymore. I've tried to de...

Rodrigopaiva

Casual Listener

669 Views

2 replies

0 likes

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  • 2 replies
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Can't get premium

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it again. I use the app and use iTunes to get premium, I...

Newbie

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it ag...

MichaelJerzak

Composer

385 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't listen offline with Premium

HelloI have premium since the 18/08 and normally you can listen offline with premium but i don'tWhat is wrong or what do i wrong?Greets Vienna

Casual Listener

Hello I have premium since the 18/08 and normally you can listen offline with premium but i don't What is wrong or what do i wrong? Greets Vienna

Hubo

Community Legend

848 Views

3 replies

0 likes

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  • 3 replies
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Download won't start

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline. I have around 3gb free.

Newbie

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline....

Nico

Community Legend

673 Views

1 replies

0 likes

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  • 1 replies
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Facebook - downloading pictures

PLEASE HELP!I have tried everything to try and stop Spotify from downloading what seems to be my Facebook pictures? It tries to download 750+ pictures and I don't want this!? So everytime I minimise the app on my iphone6 when I open it back up it sta...

Newbie

PLEASE HELP! I have tried everything to try and stop Spotify from downloading what seems to be my Facebook pictures? It tries to download 750+ pictures and I don't want this!? So everytime I minimis...

521 Views

0 replies

0 likes

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Superuser Contribution App won't log in

I can log in to the web browser but l can't log in to the app on my iPhone

Newbie

I can log in to the web browser but l can't log in to the app on my iPhone

dariosicily

Casual Listener

726 Views

3 replies

0 likes

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  • 3 replies
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Local files "Empty" after I uninstalled/installed app, but local files appear on computer?

I was having trouble with syncing some music from my local files (I WAS STUCK ON WAITING FOR DOWNLOAD **bleep**), so I uninstalled/reinstalled the app, but now all of my local files are gone and nothing will download/sync to my iphone at all. All my ...

Casual Listener

I was having trouble with syncing some music from my local files (I WAS STUCK ON WAITING FOR DOWNLOAD **bleep**), so I uninstalled/reinstalled the app, but now all of my local files are gone and noth...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Local Files

So my spotify on my computer has all my local files showing and working, but when I go to my phone spotify it says "Local files is currently empty. Install spotify on your computer to add and play songs from your local library." How do I fix this?? A...

Casual Listener

So my spotify on my computer has all my local files showing and working, but when I go to my phone spotify it says "Local files is currently empty. Install spotify on your computer to add and play so...

evitagarzax3

Casual Listener

927 Views

2 replies

0 likes

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  • 2 replies
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My iphone music is gone after logging out and logging in

The music i saved in my iPhone 5s in iOS 9.3.3 spotify version 5.7.0.1055 was replaced by the music i have in the iPad after i logged out and then logged in, can i recocer the music of the iPhone

Newbie

The music i saved in my iPhone 5s in iOS 9.3.3 spotify version 5.7.0.1055 was replaced by the music i have in the iPad after i logged out and then logged in, can i recocer the music of the iPhone

343 Views

0 replies

0 likes

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Superuser Contribution problem to download more songs

please fix it. I can't download more songs though my storage is still available. I can only save 20 songs offline so far. I'm premium account.

Newbie

please fix it. I can't download more songs though my storage is still available. I can only save 20 songs offline so far. I'm premium account.

PachecAlfredo

Newbie

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

Solved!! Cannot turn off shuffle

I cannot turn off the shuffle function.Whenever I play an album, it keeps skipping around to different tracks, rather than playing one track after another. Very annoying.I noticed the "Shuffle" button is green; I think it's always been green however ...

Regular

I cannot turn off the shuffle function. Whenever I play an album, it keeps skipping around to different tracks, rather than playing one track after another. Very annoying. I noticed the "Shuffle" b...

Joey420blumski

Newbie

1239 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Re: Hello from Spotify - Introduce Yourself

Can you please tell someone to update my apple ipod touch. It keeps saying error when I go to post a song to facebook but the post still posts anyways. Also it keeps turning off where it shows my facebook friends what I am listening to randomly on my...

Visitor

Can you please tell someone to update my apple ipod touch. It keeps saying error when I go to post a song to facebook but the post still posts anyways. Also it keeps turning off where it shows my fac...

Alejandar

Spotify

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes