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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28947 Views

40 replies

9 likes

  • 28947 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93818 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293304 Views

60 replies

15 likes

  • 293304 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123463 Views

19 replies

38 likes

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Superuser Contribution cant play music

i have premium and have my songs in songs and not a playlist but the thing it goes into when you click on the plus and i have it downloaded so i can lisen to it offline but 50% of the time i cant lisen to it when im offline, i pay for premium so i wo...

Casual Listener

i have premium and have my songs in songs and not a playlist but the thing it goes into when you click on the plus and i have it downloaded so i can lisen to it offline but 50% of the time i cant lis...

sopxox

Casual Listener

672 Views

2 replies

0 likes

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Superuser Contribution "An error occurred" when searching on iOS

Every time I try to search in Spotify for iOS, I get an error with no description. Screenshot attached. I've already unlinked my iPhone from my account, deleted, restarted the phone and reinstalled the app twice. Combined with the removal of notifica...

Casual Listener

Every time I try to search in Spotify for iOS, I get an error with no description. Screenshot attached.    I've already unlinked my iPhone from my account, deleted, restarted the phone an...

pinen83

Music Fan

1059 Views

5 replies

0 likes

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  • 5 replies
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Spotify stop functioning after one or two song

hi there,I have issues with all my devices and for a while now, Spotify stop functioning after one or two song it is completly freeze and this happen on my android phone and all my devices, iphone, ipad...to stop that I have to kill the spotify proce...

Visitor

hi there, I have issues with all my devices and for a while now, Spotify stop functioning after one or two song it is completly freeze and this happen on my android phone and all my devices, iphone,...

user-removed

Not applicable

452 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Unwanted pic on Spotify profile

Awhile back,I allowed a friend the access of my Spotify account. While using my, she has, in some form or fashion, posted a pic of her which I can not delete, nor do I know how. Please help! I dont want to delete the account just to create another to...

Newbie

Awhile back,I allowed a friend the access of my Spotify account. While using my, she has, in some form or fashion, posted a pic of her which I can not delete, nor do I know how. Please help! I dont w...

Alejandar

Spotify

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Audio only?

Hi, Is there a way to only have the audio form the podcast play only? Or maybe adding that option for the mobile apps version.

Newbie

Hi,    Is there a way to only have the audio form the podcast play only? Or maybe adding that option for the mobile apps version. 

Alejandar

Spotify

1251 Views

1 replies

2 likes

  • 1251 Views
  • 1 replies
  • 2 likes

Superuser Contribution No one can see my playlists

I have 38 playlists but for some reason. No one who follows me says they can see them. I have it turned on so the public can see my activity. But how can I get them to view my lists ????

Casual Listener

I have 38 playlists but for some reason. No one who follows me says they can see them. I have it turned on so the public can see my activity. But how can I get them to view my lists ????

Alejandar

Spotify

931 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Lieder nur im Offline-Modus

Also, ich möchte nicht alle meine Lieder auf Spotify im Offline-Modus haben, sprich immer dieses grüne Downloadzeichen. Da ich gehört habe, dass das viel Datenvolumen frisst. Meine Freundin hat das so das nicht alle Lieder im Offline-Modus abgespielt...

Newbie

Also, ich möchte nicht alle meine Lieder auf Spotify im Offline-Modus haben, sprich immer dieses grüne Downloadzeichen. Da ich gehört habe, dass das viel Datenvolumen frisst. Meine Freundin hat das s...

Alejandar

Spotify

617 Views

1 replies

0 likes

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Superuser Contribution Spotify log off automatically, if starting the app

Dear Spotify-Team, my Problem is, that spotify sometimes log off automatically my account on my Iphone 6. Therefore all the Songs on "Offline Modus" are noch downloaded on the Phone anymore. It`s only on my Iphone, on Ipad or Ipod there is all normal...

Newbie

Dear Spotify-Team,   my Problem is, that spotify sometimes log off automatically my account on my Iphone 6. Therefore all the Songs on "Offline Modus" are noch downloaded on the Phone any...

Alejandar

Spotify

493 Views

1 replies

0 likes

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  • 1 replies
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I'm about to cancel this app

I'm trying to log in the CORRECT email and CORRECT password under LOG IN and it keeps saying "you've already created an account with this email." WELL **bleep**ING DUH that's why I'm LOGGING IN not signing up. How in the **bleep** do I fix this. Or I...

Newbie

I'm trying to log in the CORRECT email and CORRECT password under LOG IN and it keeps saying "you've already created an account with this email." WELL **bleep**ING DUH that's why I'm LOGGING IN not s...

osornios

Spotify Star

414 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Music Starts and Stops

Occasionally when listening to music, it is as if someone else is controling my music. It will pause, fast forward or change randomly, sometimes if I switch to another app, or sleep my phone display, other times completly randomly. I have reinstalled...

Newbie

Occasionally when listening to music, it is as if someone else is controling my music. It will pause, fast forward or change randomly, sometimes if I switch to another app, or sleep my phone display,...

Alejandar

Spotify

497 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution appearance on the ios app

i want my app whit the buttons dow, idk why i don't get them with the updates. thanks

Visitor

i want my app whit the buttons dow, idk why i don't get them with the updates. thanks

Alejandar

Spotify

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Touch screen issue with certain albums

So I have an issue when playing certain albums on both mine & my partners 5c's, when you select a song in an album it plays the song two or three above, select onother album its fine go back to thins one its the same....... deleted the app, re-instal...

Casual Listener

So I have an issue when playing certain albums on both mine & my partners 5c's, when you select a song in an album it plays the song two or three above, select onother album its fine go back to t...

MaryS

Roadie

552 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlist from SoundHound

Hi. I connected my SoundHound app (iPhone 5s) with my Spotify account. Every time I discover a new song with SoundHound, I press the button to add it to the Spotify playlist. The app shows a "Song added to playlist" message, but the playlist never sh...

Newbie

Hi.    I connected my SoundHound app (iPhone 5s) with my Spotify account. Every time I discover a new song with SoundHound, I press the button to add it to the Spotify playlist. The app...

seigea

Casual Listener

1695 Views

3 replies

0 likes

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  • 3 replies
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Spotify web player not working on safari iPad

In class trying to listen to music while I work. Try to get the web player up and running and I can't get it open. Have checked threads and I found a link that lets me play 30 seconds of songs. I have premium. Have attached what opens up when I go to...

Newbie

In class trying to listen to music while I work. Try to get the web player up and running and I can't get it open. Have checked threads and I found a link that lets me play 30 seconds of songs. I hav...

1203 Views

0 replies

1 likes

  • 1203 Views
  • 0 replies
  • 1 likes

Can't download Spotify

Hi,Im trying To download the app from AppStore With My new iPad. But it wont start the download.I have been trying several times but it wont work at all.

Newbie

Hi, Im trying To download the app from AppStore With My new iPad. But it wont start the download. I have been trying several times but it wont work at all.

Naokere

Newbie

4209 Views

4 replies

0 likes

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  • 4 replies
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Solved!! How much memory does Premium need?

Hi, I'm interested in upgrading to Premium because I like the idea of not having adverts, but I can't find out anywhere how much memory it uses on your phone. My phone is pretty much full up so before I pay the extra, I want to make sure I'll have sp...

Newbie

Hi, I'm interested in upgrading to Premium because I like the idea of not having adverts, but I can't find out anywhere how much memory it uses on your phone.  My phone is pretty much full up so...

kbrooksc

Community Legend

746 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't login - Reinstalling Spotify and Playlists

Spotify would not connect to other devices and continued to say connecting at the bottom of the screen. I had full working wifi internet connection.So I closed the app and re-opened and nothing. I then did the latest update and nothing. I then closed...

Casual Listener

Spotify would not connect to other devices and continued to say connecting at the bottom of the screen. I had full working wifi internet connection. So I closed the app and re-opened and nothing. I ...

lucille27

Casual Listener

1642 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Subscription gone wrong (via iTunes)

Hi!It's the second time in a week that when I update my Spotify account to the Premium version, paying it with my iTunes credit, when I open the app it shows I still have the free version.The first time it happened I asked Apple for a refund and they...

Casual Listener

Hi! It's the second time in a week that when I update my Spotify account to the Premium version, paying it with my iTunes credit, when I open the app it shows I still have the free version...

LordRollin

Community Legend

828 Views

3 replies

0 likes

  • 828 Views
  • 3 replies
  • 0 likes