Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29110 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93949 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423607 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293362 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify Star
440 Views
1 replies
0 likes
I have an iphone, a macbook and an ipad on my spotify account. I need to delete the ipad because I got a new one I want to use with my spotify account. But when I go to my list of offline devices it lists "macbook, default device, macbook." So how do...
I have an iphone, a macbook and an ipad on my spotify account. I need to delete the ipad because I got a new one I want to use with my spotify account. But when I go to my list of offline devices it ...
Gig Goer
673 Views
1 replies
0 likes
After downloding another playlist (offline), my iPhone becase unresponsive. It froze many times and I had to hard reset it, since I would not control it anymore. I realized I had 13Gb on downloaded music on the app. Once I deleted the app, the iphone...
After downloding another playlist (offline), my iPhone becase unresponsive. It froze many times and I had to hard reset it, since I would not control it anymore. I realized I had 13Gb on dow...
Community Legend
500 Views
2 replies
0 likes
One, this community thing is annoying when i just want to report a problem to Spoitfy not the users! I pay 9.99 and tax for basically the offline option and i've downloaded it on my iphone and an ipod. I have the offline option clicked and the playli...
One, this community thing is annoying when i just want to report a problem to Spoitfy not the users! I pay 9.99 and tax for basically the offline option and i've downloaded it on my iphone and...
Spotify
426 Views
1 replies
0 likes
I can't work out how to update the playlists I subscribe to. New ones are supposed to be released weekly but the list never changes. Only use iPhone ap, don't have the desktop version.
I can't work out how to update the playlists I subscribe to. New ones are supposed to be released weekly but the list never changes. Only use iPhone ap, don't have the desktop version.
Roadie
2458 Views
3 replies
0 likes
With the latest update, which changed Spotify's interface on iOs, listening to music has become slightly annoying. Here are a list of the problems I've experienced: I cannot just hit "play" when I open the app or when I've left it alone for a bit. I ...
With the latest update, which changed Spotify's interface on iOs, listening to music has become slightly annoying. Here are a list of the problems I've experienced: I cannot just hit "play"...
Newbie
952 Views
1 replies
1 likes
Hello, I do not have enough space on my Iphone to download all my albums, so I only make available offline the ones I want to listen at this moment. Then I want to listen offline all these albums tracks downloaded in a random way. Since few days, the...
Hello, I do not have enough space on my Iphone to download all my albums, so I only make available offline the ones I want to listen at this moment. Then I want to listen offline all t...
470 Views
0 replies
0 likes
in the newest app for my iPad 4, when I go to the now playing screen, the app makes an error in displaying the content. When horizontal, the app seems to want to show the content for a vertical screen and vice versa. Please see attached screenshot. T...
in the newest app for my iPad 4, when I go to the now playing screen, the app makes an error in displaying the content. When horizontal, the app seems to want to show the content for a vertical scree...
Spotify Star
705 Views
1 replies
0 likes
In Spotify every time I click on a song to listen to a previous of the song the app just crashes
In Spotify every time I click on a song to listen to a previous of the song the app just crashes
Roadie
794 Views
1 replies
0 likes
I had the free 7 day premium trial and it now expired and it won't let me upgrade and when I go to my account it just says I have a free subscription and nothing else
I had the free 7 day premium trial and it now expired and it won't let me upgrade and when I go to my account it just says I have a free subscription and nothing else
Roadie
917 Views
1 replies
0 likes
Anyone have shell command list or Uiopen commands for Spotify for iOS ?
Anyone have shell command list or Uiopen commands for Spotify for iOS ?
Newbie
1142 Views
4 replies
0 likes
When I click the subscription thing it doesn't do anything, tried to find any other way, can't, help?Swear to God if I wasted my money on an apple card I'm done
When I click the subscription thing it doesn't do anything, tried to find any other way, can't, help? Swear to God if I wasted my money on an apple card I'm done
Roadie
423 Views
1 replies
0 likes
I keep getting billed for my spotify subscription when my fido plan includes the 2 years premium subscription free. On my bill displays that my spotify is coming from Rogers. Prior to porting over to Fido I had one number phone number that i was payi...
I keep getting billed for my spotify subscription when my fido plan includes the 2 years premium subscription free. On my bill displays that my spotify is coming from Rogers. Prior to portin...
Spotify Star
678 Views
1 replies
0 likes
Hello, i really need to find this one song i listened to, can't remember the name or artist, can't find it by lyrics either, is it possible to see my listening history from 16.08 about 10 am -1 pm.
Hello, i really need to find this one song i listened to, can't remember the name or artist, can't find it by lyrics either, is it possible to see my listening history from 16.08 about 10 am -1 pm.
Spotify Star
453 Views
1 replies
0 likes
Hi. I ve just started using Spotify, and I m using my 7days free premium trial. I ve choosen to listen some playlists offline and the songs have been downloaded to my iphone 4. When free trial ends l will be able to listen these playlists offline, or...
Hi. I ve just started using Spotify, and I m using my 7days free premium trial. I ve choosen to listen some playlists offline and the songs have been downloaded to my iphone 4. When free trial ends l...
Spotify Star
1001 Views
1 replies
0 likes
I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.
I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.
Spotify Star
603 Views
3 replies
0 likes
Dear All, I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ever...My internet is working, I have no idea what could possi...
Dear All, I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ev...
Spotify Star
642 Views
1 replies
0 likes
Can't open keyboard to write.ios updated: 9.3.3 S.
Can't open keyboard to write. ios updated: 9.3.3 S.
Casual Listener
619 Views
1 replies
0 likes
Hi, I have an iphone lightning cable that connects to my car audio system.Each time I connect my iphone to the cable, the spotify app starts to play automatically.I don't want this to happen automatically. How can I prevent this behaviour? Thanks,Rob
Hi, I have an iphone lightning cable that connects to my car audio system. Each time I connect my iphone to the cable, the spotify app starts to play automatically. I don't want this to ha...
Newbie
957 Views
1 replies
1 likes
I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until I stop using that app. I then have to go through t...
I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until...
Roadie
2592 Views
7 replies
0 likes
