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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43282 Views

43 replies

10 likes

  • 43282 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108820 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1629 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301817 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127755 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution 30 days free

Hi, On 11th August I suscribe my celphone at free account by 30 days but today I checked my bank account and I have a charge by US$11.9 , I don´t know why because I cantry spotify for 30 days free and cancel my suscription if I don't want to pay. Ple...

Newbie

Hi,  On 11th August I suscribe my celphone at free account by 30 days but today I checked my bank account and I have a charge by US$11.9 , I don´t know why because I can try spotify for 3...

Alejandar

Spotify

646 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution App logs me out, music need re-downloading

Hello, Problem over last 3 days... I'm premium subscriber, Iphone 6s, memory isn't an issue. Issue;- once every 2 or 3 times that I open app, I'm asked to log in again- I click log-in by Facebook and am told that I've already given approval for app- ...

Visitor

Hello,   Problem over last 3 days... I'm premium subscriber, Iphone 6s, memory isn't an issue.   Issue; - once every 2 or 3 times that I open app, I'm asked to log in again ...

Alejandar

Spotify

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to remove tracks from playlist

After probably a year trying to make it work, I finally found a way to degrade from premium - I cannot afford it PLUS I haven't been able to edit my play lists by removing tracks in same period of time. Please tell me why this happened?? I feel like ...

Newbie

After probably a year trying to make it work, I finally found a way to degrade from premium - I cannot afford it PLUS I haven't been able to edit my play lists by removing tracks in same period of ti...

Alejandar

Spotify

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library suddenly empty

Hey Guys,my whole Library just deleted itself.Playlists are still there, but ~1200 saved songs are gone without a reason.Already tried a relog but it didnt change.Please help

Newbie

Hey Guys, my whole Library just deleted itself. Playlists are still there, but ~1200 saved songs are gone without a reason. Already tried a relog but it didnt change. Please help 😭😭😭

Alejandar

Spotify

1411 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Download music

I download the Music but i can't listen it when i'm offline but i've got premium can someone help me? [in German: ich downloade die Musik aber kann sie trotzdem nicht hören wenn ich offline bin obwohl ich Premium habe kann mir jemand helfen?

Newbie

I download the Music but i can't listen it when i'm offline but i've got premium can someone help me? [in German: ich downloade die Musik aber kann sie trotzdem nicht hören wenn ich offline bin obwoh...

Alejandar

Spotify

515 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Ipod touch 4

I have a bmw from 2013 and i want play spotify in the car with idrive i's it possibele?

Newbie

I have a bmw from 2013 and i want play spotify in the car with idrive i's it possibele?

Alejandar

Spotify

645 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone 6s

I got my new iPhone 6s today, restored my phone from backup and Spotify wouldn't download. Since then I have tried to download several times with an error of Spotify music could not be downloaded at this time.. Any help at all would be hugely appreci...

Newbie

I got my new iPhone 6s today, restored my phone from backup and Spotify wouldn't download. Since then I have tried to download several times with an error of Spotify music could not be downloaded at ...

PhantomDiesel

Roadie

2171 Views

5 replies

0 likes

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Offline play of Radio Stations

Is there a way to download for offline play the radio stations, either the default stations or custom stations?

Newbie

Is there a way to download for offline play the radio stations, either the default stations or custom stations?  

399 Views

0 replies

0 likes

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iOS (and others?), Firewall Rules and Amazon AWS

I block internet access for my kid's devices during certain hours of the day. However, I like to allow music playing like Spotify and Pandora. I have a router that uses firewall rules to allow all packets, and then drop packets from their devices to ...

Casual Listener

I block internet access for my kid's devices during certain hours of the day. However, I like to allow music playing like Spotify and Pandora.   I have a router that uses firewall rules to all...

880 Views

0 replies

0 likes

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Superuser Contribution cant play music

i have premium and have my songs in songs and not a playlist but the thing it goes into when you click on the plus and i have it downloaded so i can lisen to it offline but 50% of the time i cant lisen to it when im offline, i pay for premium so i wo...

Casual Listener

i have premium and have my songs in songs and not a playlist but the thing it goes into when you click on the plus and i have it downloaded so i can lisen to it offline but 50% of the time i cant lis...

sopxox

Casual Listener

712 Views

2 replies

0 likes

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Superuser Contribution "An error occurred" when searching on iOS

Every time I try to search in Spotify for iOS, I get an error with no description. Screenshot attached. I've already unlinked my iPhone from my account, deleted, restarted the phone and reinstalled the app twice. Combined with the removal of notifica...

Casual Listener

Every time I try to search in Spotify for iOS, I get an error with no description. Screenshot attached.    I've already unlinked my iPhone from my account, deleted, restarted the phone an...

pinen83

Music Fan

1125 Views

5 replies

0 likes

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  • 5 replies
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Spotify stop functioning after one or two song

hi there,I have issues with all my devices and for a while now, Spotify stop functioning after one or two song it is completly freeze and this happen on my android phone and all my devices, iphone, ipad...to stop that I have to kill the spotify proce...

Visitor

hi there, I have issues with all my devices and for a while now, Spotify stop functioning after one or two song it is completly freeze and this happen on my android phone and all my devices, iphone,...

user-removed

Not applicable

478 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Unwanted pic on Spotify profile

Awhile back,I allowed a friend the access of my Spotify account. While using my, she has, in some form or fashion, posted a pic of her which I can not delete, nor do I know how. Please help! I dont want to delete the account just to create another to...

Newbie

Awhile back,I allowed a friend the access of my Spotify account. While using my, she has, in some form or fashion, posted a pic of her which I can not delete, nor do I know how. Please help! I dont w...

Alejandar

Spotify

650 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Podcast Audio only?

Hi, Is there a way to only have the audio form the podcast play only? Or maybe adding that option for the mobile apps version.

Newbie

Hi,    Is there a way to only have the audio form the podcast play only? Or maybe adding that option for the mobile apps version. 

Alejandar

Spotify

1293 Views

1 replies

2 likes

  • 1293 Views
  • 1 replies
  • 2 likes

Superuser Contribution No one can see my playlists

I have 38 playlists but for some reason. No one who follows me says they can see them. I have it turned on so the public can see my activity. But how can I get them to view my lists ????

Casual Listener

I have 38 playlists but for some reason. No one who follows me says they can see them. I have it turned on so the public can see my activity. But how can I get them to view my lists ????

Alejandar

Spotify

972 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Lieder nur im Offline-Modus

Also, ich möchte nicht alle meine Lieder auf Spotify im Offline-Modus haben, sprich immer dieses grüne Downloadzeichen. Da ich gehört habe, dass das viel Datenvolumen frisst. Meine Freundin hat das so das nicht alle Lieder im Offline-Modus abgespielt...

Newbie

Also, ich möchte nicht alle meine Lieder auf Spotify im Offline-Modus haben, sprich immer dieses grüne Downloadzeichen. Da ich gehört habe, dass das viel Datenvolumen frisst. Meine Freundin hat das s...

Alejandar

Spotify

646 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify log off automatically, if starting the app

Dear Spotify-Team, my Problem is, that spotify sometimes log off automatically my account on my Iphone 6. Therefore all the Songs on "Offline Modus" are noch downloaded on the Phone anymore. It`s only on my Iphone, on Ipad or Ipod there is all normal...

Newbie

Dear Spotify-Team,   my Problem is, that spotify sometimes log off automatically my account on my Iphone 6. Therefore all the Songs on "Offline Modus" are noch downloaded on the Phone any...

Alejandar

Spotify

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

I'm about to cancel this app

I'm trying to log in the CORRECT email and CORRECT password under LOG IN and it keeps saying "you've already created an account with this email." WELL **bleep**ING DUH that's why I'm LOGGING IN not signing up. How in the **bleep** do I fix this. Or I...

Newbie

I'm trying to log in the CORRECT email and CORRECT password under LOG IN and it keeps saying "you've already created an account with this email." WELL **bleep**ING DUH that's why I'm LOGGING IN not s...

osornios

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
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Superuser Contribution Music Starts and Stops

Occasionally when listening to music, it is as if someone else is controling my music. It will pause, fast forward or change randomly, sometimes if I switch to another app, or sleep my phone display, other times completly randomly. I have reinstalled...

Newbie

Occasionally when listening to music, it is as if someone else is controling my music. It will pause, fast forward or change randomly, sometimes if I switch to another app, or sleep my phone display,...

Alejandar

Spotify

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes