Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241994 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124838 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451533 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307686 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song and playing it again. Sometimes, if that doesn't work...
Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song an...
544 Views
0 replies
0 likes
I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.
I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.
Spotify Star
421 Views
1 replies
0 likes
I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone. Running version 5.7.0.1055 on an iPhone 6s. Is this a known bug? I've attached what the app constantly looks like
I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone. Running version 5.7.0.1055 on an iPhone 6s. Is ...
337 Views
0 replies
0 likes
I have tried everything that has been listed in a previous topic thread with this problem. The thread was checked off as "solved" but based on newer comments and my own experience, this is everything but.Hello Spotify! Where is your fix?
I have tried everything that has been listed in a previous topic thread with this problem. The thread was checked off as "solved" but based on newer comments and my own experience, this is everything...
Casual Listener
1078 Views
4 replies
1 likes
ok so i have sucessfully downloaded a song called " Keeping Score" a cover by Paces Ft Guy Sebastian, I can see it downloaded in my local files on my computer which is running widows 10 but it wont transfer to my Iphone. I've transfered a different s...
ok so i have sucessfully downloaded a song called " Keeping Score" a cover by Paces Ft Guy Sebastian, I can see it downloaded in my local files on my computer which is running widows 10 but it wont t...
534 Views
0 replies
2 likes
Hello, i'm currently move to taiwan and already change my country in spotify account. But i just can't play the song from my iphone. My macbook spotify just go fine. I've already re-installed my spotify in iphone too. Any help?
Hello, i'm currently move to taiwan and already change my country in spotify account. But i just can't play the song from my iphone. My macbook spotify just go fine. I've already re-installed my spot...
385 Views
0 replies
0 likes
So why can't I see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person!?The black little screen that was supposed to peek out behind the artwork is simply not there. I am on the Iphone 6, have a premium account and I have the la...
So why can't I see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person!? The black little screen that was supposed to peek out behind the artwork is simply not there. I am on t...
651 Views
0 replies
0 likes
So I bought a new Ipad, and downloaded spotify. First everything was fine, but suddenly, the language changed into Japanese. I tried to change the settings on the iPad (language and region), and it helped on most of the text, but there's some artist ...
So I bought a new Ipad, and downloaded spotify. First everything was fine, but suddenly, the language changed into Japanese. I tried to change the settings on the iPad (language and region), and it h...
Casual Listener
4343 Views
2 replies
1 likes
In the app store the download button appears, once I push it it prepares to download for a moment and instantly goes back to the download button. restarting my phone didn't work and there are no restrictions set on my iphone. Any other ideas of how t...
In the app store the download button appears, once I push it it prepares to download for a moment and instantly goes back to the download button. restarting my phone didn't work and there are no rest...
Casual Listener
589 Views
2 replies
0 likes
Hi everyone, I'm listening to Spotify in my car via blutooth with my iPhone, when suddenly the music starts to play via the iPhone's speakers. The blutooh connection is fine. I can still hear iTunes musics in the car's radio, but the Spotify musics o...
Hi everyone, I'm listening to Spotify in my car via blutooth with my iPhone, when suddenly the music starts to play via the iPhone's speakers. The blutooh connection is fine. I can ...
Casual Listener
620 Views
2 replies
0 likes
Hello everybody, First of all I wish to say that I am French , which explains my poor level of English writing .I often download albums or playlists in offline on my phone.This allows me to include listening to music by car.Music offline , I download...
Hello everybody, First of all I wish to say that I am French , which explains my poor level of English writing . I often download albums or playlists in offline on my phone. This allows me...
366 Views
0 replies
0 likes
Okay this is going to sound real weird, and I'm not sure where I should ask this so I'm starting here. I'll start off by saying a couple days ago, my music randomly started skipping without me pressing the next button on my radio in my car, and I tho...
Okay this is going to sound real weird, and I'm not sure where I should ask this so I'm starting here. I'll start off by saying a couple days ago, my music randomly started skipping without me pressi...
549 Views
0 replies
0 likes
Hello everyone! I have a premium account, but when i go offline, after having downloaded my music, i just can't access that. I can play the song i got from some playlists but when i try to access my saved music in "My tracks" there is no track there ...
Hello everyone! I have a premium account, but when i go offline, after having downloaded my music, i just can't access that. I can play the song i got from some playlists but w...
Casual Listener
1159 Views
2 replies
0 likes
I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume from my iPhone 6, but I cannot control the volume o...
I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume ...
431 Views
0 replies
0 likes
Hi, I'm facing some problems with Spotify. When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from"). What do I wrong?
Hi, I'm facing some problems with Spotify. When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from"). What do I...
Casual Listener
691 Views
3 replies
0 likes
i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the help guide is useless. What do I do?
i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the he...
356 Views
0 replies
0 likes
Hello,I started the premium abonnement 1 1/2 years ago. I never had a problem. The last few months I reached like 2800 songs of 3333 and the player shut down permanently. Even when I'm in the offline mode.Sorry for my bad english. I am not learning e...
Hello, I started the premium abonnement 1 1/2 years ago. I never had a problem. The last few months I reached like 2800 songs of 3333 and the player shut down permanently. Even when I'm in the off...
Casual Listener
991 Views
4 replies
0 likes
Can't log in to app. Log-in and pswd correct. App just hangs up and closes. Can't get past log-in page. Deleted app; reinstalled. Same result. Works on desktop perfectly. Help! Please don't make me go to Apple Music.
Can't log in to app. Log-in and pswd correct. App just hangs up and closes. Can't get past log-in page. Deleted app; reinstalled. Same result. Works on desktop perfectly. Help...
Casual Listener
812 Views
2 replies
0 likes
I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated my email on fb to my current spotify email a while b...
I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated m...
Spotify Star
668 Views
3 replies
0 likes
So I almost had a stroke when I realized that all of the songs on my phone app vanished the other day. They are still all available when I open the spotify app on my laptop though...Im assuming a syncing issue? HELP PLEASE Sincerally, Desperate and a...
So I almost had a stroke when I realized that all of the songs on my phone app vanished the other day. They are still all available when I open the spotify app on my laptop though...Im assuming a syn...
405 Views
0 replies
0 likes
