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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232316 Views

27 replies

5 likes

  • 232316 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113836 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2259 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303806 Views

61 replies

16 likes

  • 303806 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129579 Views

19 replies

38 likes

  • 129579 Views
  • 19 replies
  • 38 likes

Premium payment!!

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go over to next month. I want the student discount, but S...

Casual Listener

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go ove...

kbrooksc

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
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I can't use my premium account in iPhone

Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone.In the webplayer I use very well the account premium but in the iPhone the account still being free and don't download my playlists.I need help ...

Newbie

Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone. In the webplayer I use very well the account premium but in the iPhone the account still ...

kbrooksc

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Premium

I paid spotify in App Store, and the subscription ends on 19/09 but in my account said I have the free account... And IDo the solutions but nothing is working!

Newbie

I paid spotify in App Store, and the subscription ends on 19/09 but in my account said I have the free account... And I Do the solutions but nothing is working!

kbrooksc

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Notifications still not working

I have seen similar posts but no definite answers yet.Spotify notifications about new releases are not working for months now, not on iphone nor on the pc.I had nothing for a long time, except my own post few days ago(attached)

Newbie

I have seen similar posts but no definite answers yet. Spotify notifications about new releases are not working for months now, not on iphone nor on the pc. I had nothing for a long time, except my...

459 Views

0 replies

1 likes

  • 459 Views
  • 0 replies
  • 1 likes

Option "avaible offline" do not work

When I flag the option "avaible offline" the download do not start. So, I go back to previous page and click on the music again, the option "avaible offline" is not flagged anymore.I've tried to delete the app and your data, and download again. But t...

Casual Listener

When I flag the option "avaible offline" the download do not start. So, I go back to previous page and click on the music again, the option "avaible offline" is not flagged anymore. I've tried to de...

Rodrigopaiva

Casual Listener

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Can't get premium

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it again. I use the app and use iTunes to get premium, I...

Newbie

Hi I'm a Spotify user and I recently ran out of Spotify premium and I don't know how to get it again if tried looking on this website and YouTube but there's nothing and I don't know how to get it ag...

MichaelJerzak

Composer

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Can't listen offline with Premium

HelloI have premium since the 18/08 and normally you can listen offline with premium but i don'tWhat is wrong or what do i wrong?Greets Vienna

Casual Listener

Hello I have premium since the 18/08 and normally you can listen offline with premium but i don't What is wrong or what do i wrong? Greets Vienna

Hubo

Community Legend

849 Views

3 replies

0 likes

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  • 3 replies
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Download won't start

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline. I have around 3gb free.

Newbie

Helo I'm using spotify version 5.7.0.1055 on my iphone 6s+. I have spotify premium, however when I turn the download switch on, not a single song starts downloading and I can't play any song offline....

Nico

Community Legend

687 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Facebook - downloading pictures

PLEASE HELP!I have tried everything to try and stop Spotify from downloading what seems to be my Facebook pictures? It tries to download 750+ pictures and I don't want this!? So everytime I minimise the app on my iphone6 when I open it back up it sta...

Newbie

PLEASE HELP! I have tried everything to try and stop Spotify from downloading what seems to be my Facebook pictures? It tries to download 750+ pictures and I don't want this!? So everytime I minimis...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Superuser Contribution App won't log in

I can log in to the web browser but l can't log in to the app on my iPhone

Newbie

I can log in to the web browser but l can't log in to the app on my iPhone

dariosicily

Casual Listener

735 Views

3 replies

0 likes

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  • 3 replies
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Local files "Empty" after I uninstalled/installed app, but local files appear on computer?

I was having trouble with syncing some music from my local files (I WAS STUCK ON WAITING FOR DOWNLOAD **bleep**), so I uninstalled/reinstalled the app, but now all of my local files are gone and nothing will download/sync to my iphone at all. All my ...

Casual Listener

I was having trouble with syncing some music from my local files (I WAS STUCK ON WAITING FOR DOWNLOAD **bleep**), so I uninstalled/reinstalled the app, but now all of my local files are gone and noth...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Local Files

So my spotify on my computer has all my local files showing and working, but when I go to my phone spotify it says "Local files is currently empty. Install spotify on your computer to add and play songs from your local library." How do I fix this?? A...

Casual Listener

So my spotify on my computer has all my local files showing and working, but when I go to my phone spotify it says "Local files is currently empty. Install spotify on your computer to add and play so...

evitagarzax3

Casual Listener

939 Views

2 replies

0 likes

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  • 2 replies
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My iphone music is gone after logging out and logging in

The music i saved in my iPhone 5s in iOS 9.3.3 spotify version 5.7.0.1055 was replaced by the music i have in the iPad after i logged out and then logged in, can i recocer the music of the iPhone

Newbie

The music i saved in my iPhone 5s in iOS 9.3.3 spotify version 5.7.0.1055 was replaced by the music i have in the iPad after i logged out and then logged in, can i recocer the music of the iPhone

346 Views

0 replies

0 likes

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Superuser Contribution problem to download more songs

please fix it. I can't download more songs though my storage is still available. I can only save 20 songs offline so far. I'm premium account.

Newbie

please fix it. I can't download more songs though my storage is still available. I can only save 20 songs offline so far. I'm premium account.

PachecAlfredo

Newbie

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Solved!! Cannot turn off shuffle

I cannot turn off the shuffle function.Whenever I play an album, it keeps skipping around to different tracks, rather than playing one track after another. Very annoying.I noticed the "Shuffle" button is green; I think it's always been green however ...

Regular

I cannot turn off the shuffle function. Whenever I play an album, it keeps skipping around to different tracks, rather than playing one track after another. Very annoying. I noticed the "Shuffle" b...

Joey420blumski

Newbie

1262 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Re: Hello from Spotify - Introduce Yourself

Can you please tell someone to update my apple ipod touch. It keeps saying error when I go to post a song to facebook but the post still posts anyways. Also it keeps turning off where it shows my facebook friends what I am listening to randomly on my...

Visitor

Can you please tell someone to update my apple ipod touch. It keeps saying error when I go to post a song to facebook but the post still posts anyways. Also it keeps turning off where it shows my fac...

Alejandar

Spotify

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 days free

Hi, On 11th August I suscribe my celphone at free account by 30 days but today I checked my bank account and I have a charge by US$11.9 , I don´t know why because I cantry spotify for 30 days free and cancel my suscription if I don't want to pay. Ple...

Newbie

Hi,  On 11th August I suscribe my celphone at free account by 30 days but today I checked my bank account and I have a charge by US$11.9 , I don´t know why because I can try spotify for 3...

Alejandar

Spotify

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution App logs me out, music need re-downloading

Hello, Problem over last 3 days... I'm premium subscriber, Iphone 6s, memory isn't an issue. Issue;- once every 2 or 3 times that I open app, I'm asked to log in again- I click log-in by Facebook and am told that I've already given approval for app- ...

Visitor

Hello,   Problem over last 3 days... I'm premium subscriber, Iphone 6s, memory isn't an issue.   Issue; - once every 2 or 3 times that I open app, I'm asked to log in again ...

Alejandar

Spotify

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to remove tracks from playlist

After probably a year trying to make it work, I finally found a way to degrade from premium - I cannot afford it PLUS I haven't been able to edit my play lists by removing tracks in same period of time. Please tell me why this happened?? I feel like ...

Newbie

After probably a year trying to make it work, I finally found a way to degrade from premium - I cannot afford it PLUS I haven't been able to edit my play lists by removing tracks in same period of ti...

Alejandar

Spotify

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes