Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36344 Views

40 replies

10 likes

  • 36344 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101604 Views

115 replies

12 likes

Other
  • 101604 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
  • 1261 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298484 Views

61 replies

16 likes

  • 298484 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125529 Views

19 replies

38 likes

  • 125529 Views
  • 19 replies
  • 38 likes

Superuser Contribution major problems

One, this community thing is annoying when i just want to report a problem to Spoitfy not the users! I pay 9.99 and tax for basically the offline option and i've downloaded it on my iphone and an ipod. I have the offline option clicked and the playli...

Newbie

One, this community thing is annoying when i just want to report a problem to Spoitfy not the users!  I pay 9.99 and tax for basically the offline option and i've downloaded it on my iphone and...

Melody

Spotify

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I update subscribed playlists???

I can't work out how to update the playlists I subscribe to. New ones are supposed to be released weekly but the list never changes. Only use iPhone ap, don't have the desktop version.

Casual Listener

I can't work out how to update the playlists I subscribe to. New ones are supposed to be released weekly but the list never changes. Only use iPhone ap, don't have the desktop version.

MaryS

Roadie

2476 Views

3 replies

0 likes

  • 2476 Views
  • 3 replies
  • 0 likes

Latest update messed up playlist functions...

With the latest update, which changed Spotify's interface on iOs, listening to music has become slightly annoying. Here are a list of the problems I've experienced: I cannot just hit "play" when I open the app or when I've left it alone for a bit. I ...

Newbie

With the latest update, which changed Spotify's interface on iOs, listening to music has become slightly annoying. Here are a list of the problems I've experienced:   I cannot just hit "play"...

valleyescent

Newbie

975 Views

1 replies

1 likes

  • 975 Views
  • 1 replies
  • 1 likes

PLAYBACK QUEUE STOP

Hello, I do not have enough space on my Iphone to download all my albums, so I only make available offline the ones I want to listen at this moment. Then I want to listen offline all these albums tracks downloaded in a random way. Since few days, the...

Newbie

Hello,    I do not have enough space on my Iphone to download all my albums, so I only make available offline the ones I want to listen at this moment. Then I want to listen offline all t...

480 Views

0 replies

0 likes

PLAYBACK QUEUE STOP
  • 480 Views
  • 0 replies
  • 0 likes

Error displaying 'now playing' screen content in iPad app

in the newest app for my iPad 4, when I go to the now playing screen, the app makes an error in displaying the content. When horizontal, the app seems to want to show the content for a vertical screen and vice versa. Please see attached screenshot. T...

Music Fan

in the newest app for my iPad 4, when I go to the now playing screen, the app makes an error in displaying the content. When horizontal, the app seems to want to show the content for a vertical scree...

osornios

Spotify Star

717 Views

1 replies

0 likes

horizontal
screen orientation incorrect
vertical
  • 717 Views
  • 1 replies
  • 0 likes

IOS 10 beta problem

In Spotify every time I click on a song to listen to a previous of the song the app just crashes

Newbie

In Spotify every time I click on a song to listen to a previous of the song the app just crashes

Toadtoad

Roadie

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

Solved!! My Account won't let me upgrade

I had the free 7 day premium trial and it now expired and it won't let me upgrade and when I go to my account it just says I have a free subscription and nothing else

Newbie

I had the free 7 day premium trial and it now expired and it won't let me upgrade and when I go to my account it just says I have a free subscription and nothing else

Toadtoad

Roadie

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

Uiopen

Anyone have shell command list or Uiopen commands for Spotify for iOS ?

Casual Listener

Anyone have shell command list or Uiopen commands for Spotify for iOS ?

mccarthy__

Newbie

1161 Views

4 replies

0 likes

  • 1161 Views
  • 4 replies
  • 0 likes

Why cant I buy premium on the iOS app?

When I click the subscription thing it doesn't do anything, tried to find any other way, can't, help?Swear to God if I wasted my money on an apple card I'm done

Newbie

When I click the subscription thing it doesn't do anything, tried to find any other way, can't, help? Swear to God if I wasted my money on an apple card I'm done

Toadtoad

Roadie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Fido Spotify premium

I keep getting billed for my spotify subscription when my fido plan includes the 2 years premium subscription free. On my bill displays that my spotify is coming from Rogers. Prior to porting over to Fido I had one number phone number that i was payi...

Newbie

I keep getting billed for my spotify subscription when my fido plan includes the 2 years premium subscription free. On my bill displays that my spotify is coming from Rogers.   Prior to portin...

osornios

Spotify Star

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Listening history

Hello, i really need to find this one song i listened to, can't remember the name or artist, can't find it by lyrics either, is it possible to see my listening history from 16.08 about 10 am -1 pm.

Newbie

Hello, i really need to find this one song i listened to, can't remember the name or artist, can't find it by lyrics either, is it possible to see my listening history from 16.08 about 10 am -1 pm.

osornios

Spotify Star

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Play offline after Premium trial ends

Hi. I ve just started using Spotify, and I m using my 7days free premium trial. I ve choosen to listen some playlists offline and the songs have been downloaded to my iphone 4. When free trial ends l will be able to listen these playlists offline, or...

Newbie

Hi. I ve just started using Spotify, and I m using my 7days free premium trial. I ve choosen to listen some playlists offline and the songs have been downloaded to my iphone 4. When free trial ends l...

osornios

Spotify Star

1038 Views

1 replies

0 likes

  • 1038 Views
  • 1 replies
  • 0 likes

video crash

I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.

Casual Listener

I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.

osornios

Spotify Star

623 Views

3 replies

0 likes

  • 623 Views
  • 3 replies
  • 0 likes

Solved!! Dowloading problem

Dear All, I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ever...My internet is working, I have no idea what could possi...

Newbie

Dear All,   I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ev...

osornios

Spotify Star

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Spotify automatically starts playing on cable connect

Hi, I have an iphone lightning cable that connects to my car audio system.Each time I connect my iphone to the cable, the spotify app starts to play automatically.I don't want this to happen automatically. How can I prevent this behaviour? Thanks,Rob

Newbie

Hi,   I have an iphone lightning cable that connects to my car audio system. Each time I connect my iphone to the cable, the spotify app starts to play automatically. I don't want this to ha...

erez12

Newbie

971 Views

1 replies

1 likes

  • 971 Views
  • 1 replies
  • 1 likes

Slow app startup.

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until I stop using that app. I then have to go through t...

Casual Listener

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until...

mzwagemakers

Roadie

2656 Views

7 replies

0 likes

  • 2656 Views
  • 7 replies
  • 0 likes

saved songs dont appear in library when offline - but are reachable through search

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online.So you'd assume the app simply didnt download the music...but whe...

Newbie

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online. So you'd ass...

EstelleValantia

Newbie

945 Views

2 replies

0 likes

  • 945 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working well at all... tried everything

Howdy, I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are on different networks. Problems include:When i search for son...

Visitor

Howdy,   I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are o...

user-removed

Not applicable

893 Views

2 replies

0 likes

Account
  • 893 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Copying songs to iPhone

Hi Everybody,I have a Premium account and I would like to download songs on my iPhone for listening them offline. My problem is that Wi-fI doen't work on it Is there a way to copy songs from Spotify for Mac to my device when it is connected to my Mac...

Newbie

Hi Everybody, I have a Premium account and I would like to download songs on my iPhone for listening them offline. My problem is that Wi-fI doen't work on it 😞 Is there a way to copy songs from Spo...

MaryS

Roadie

1166 Views

1 replies

0 likes

  • 1166 Views
  • 1 replies
  • 0 likes