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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29272 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94033 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

953 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293416 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123537 Views

19 replies

38 likes

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Slow app startup.

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until I stop using that app. I then have to go through t...

Casual Listener

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until...

mzwagemakers

Roadie

2593 Views

7 replies

0 likes

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saved songs dont appear in library when offline - but are reachable through search

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online.So you'd assume the app simply didnt download the music...but whe...

Newbie

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online. So you'd ass...

EstelleValantia

Newbie

934 Views

2 replies

0 likes

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Superuser Contribution Spotify not working well at all... tried everything

Howdy, I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are on different networks. Problems include:When i search for son...

Visitor

Howdy,   I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are o...

user-removed

Not applicable

881 Views

2 replies

0 likes

Account
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Solved!!Superuser Contribution Copying songs to iPhone

Hi Everybody,I have a Premium account and I would like to download songs on my iPhone for listening them offline. My problem is that Wi-fI doen't work on it Is there a way to copy songs from Spotify for Mac to my device when it is connected to my Mac...

Newbie

Hi Everybody, I have a Premium account and I would like to download songs on my iPhone for listening them offline. My problem is that Wi-fI doen't work on it 😞 Is there a way to copy songs from Spo...

MaryS

Roadie

1152 Views

1 replies

0 likes

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Someone Please help me with unresponsive/always freezing IOS app!

HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it still continues freezing! I just uninstalled it a fe...

Casual Listener

HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it s...

Timmyc1983

Casual Listener

1341 Views

4 replies

0 likes

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Superuser Contribution Can't find private playlist

I made one of my playlists private on the app and now I don't know if its deleted, but its not showing up. I'm kinda new to spotify so I'm not sure how this works

Newbie

I made one of my playlists private on the app and now I don't know if its deleted, but its not showing up. I'm kinda new to spotify so I'm not sure how this works

MaryS

Roadie

9178 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Can't log in using the app but have no problem online

HiI have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!

Newbie

Hi I have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!

MaryS

Roadie

641 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps stopping, rewinding, switching songs, etc

Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug, but it isn't very large, so i was wondering if th...

Newbie

Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug...

MaryS

Roadie

4775 Views

1 replies

0 likes

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Superuser Contribution Iphone 5s won't post to Facebook

I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again"I have checked my Facebook is linked to my Spotify in account settings. I have an Iphone 5s IOS 9...

Newbie

I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again" I have checked my Facebook is linked to my S...

MaryS

Roadie

410 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lost all my offline music when I logged out

For some reason when I logged out of my account on iPhone 6 it lost all of my offline music the only thing that stayed was my playlist. Any help on getting this back ? FYI the only thing I use my apology account is on my phone don't have one on compu...

Newbie

For some reason when I logged out of my account on iPhone 6 it lost all of my offline music the only thing that stayed was my playlist. Any help on getting this back ? FYI the only thing I use my apo...

jeyare

Regular

16428 Views

2 replies

0 likes

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Paid for premium and not working

I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details so I did and I re-subscribed. The money was taken o...

Newbie

I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details ...

mzwagemakers

Roadie

462 Views

1 replies

0 likes

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Glitch not getting fixed after 2 months

Hi, As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me sucessfully share any song to Facebook without getting an Un...

Visitor

Hi,   As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me ...

511 Views

0 replies

0 likes

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iPhone Not Syncing Local Files

I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and album are greyed out. I can still play them, however I...

Casual Listener

I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and alb...

osornios

Spotify Star

482 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Bought premium on my desktop. Now what?

I downloaded and bought premium spotify on my desktop. I created a playlist while on my desktop. I am not sure what to do now. I have an iPhone 4S and have not put spotify on it yet - do I need to purchase the premium app? If so, will I then be able ...

Newbie

I downloaded and bought premium spotify on my desktop. I created a playlist while on my desktop. I am not sure what to do now. I have an iPhone 4S and have not put spotify on it yet - do I need to pu...

osornios

Spotify Star

853 Views

1 replies

0 likes

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Spotify premium is not working and I still got charged

I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify isNot working

Newbie

I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify is Not working

osornios

Spotify Star

643 Views

1 replies

0 likes

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  • 1 replies
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Language

Hi does anyone know how I can change the language and region back to English.? I know a lot of people have already asked this but I still haven't found the solution. I am from the UK but living in Indonesia. Everything is written in Indonesian plus m...

Casual Listener

Hi does anyone know how I can change the language and region back to English.?   I know a lot of people have already asked this but I still haven't found the solution.   I am from the UK ...

mapuya19

Community Legend

763 Views

3 replies

0 likes

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"You have already authorised Spotify" login issue

Just bought a new iPhone and downloaded Spotify. Tried to login through Facebook (as usual) and it came up saying "you have already authorised Spotify" so I tap okay. I then get a message saying "could not connect to Facebook". I managed to log in ju...

Casual Listener

Just bought a new iPhone and downloaded Spotify. Tried to login through Facebook (as usual) and it came up saying "you have already authorised Spotify" so I tap okay. I then get a message saying "cou...

osornios

Spotify Star

2168 Views

1 replies

0 likes

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  • 1 replies
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Can't log in with iOS app via facebook

I've been using the Spotify app with my fb acc, but now can't log in. Whenever I click log in with fb, it will show "you have already authorized Spotify" and bring me back to the log in page again.Desktop and web works fine, it's just the app that re...

Casual Listener

I've been using the Spotify app with my fb acc, but now can't log in. Whenever I click log in with fb, it will show "you have already authorized Spotify" and bring me back to the log in page again. ...

osornios

Spotify Star

1202 Views

5 replies

0 likes

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