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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43294 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108850 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1629 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301819 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127762 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Why cant I buy premium on the iOS app?

When I click the subscription thing it doesn't do anything, tried to find any other way, can't, help?Swear to God if I wasted my money on an apple card I'm done

Newbie

When I click the subscription thing it doesn't do anything, tried to find any other way, can't, help? Swear to God if I wasted my money on an apple card I'm done

Toadtoad

Roadie

448 Views

1 replies

0 likes

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  • 1 replies
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Fido Spotify premium

I keep getting billed for my spotify subscription when my fido plan includes the 2 years premium subscription free. On my bill displays that my spotify is coming from Rogers. Prior to porting over to Fido I had one number phone number that i was payi...

Newbie

I keep getting billed for my spotify subscription when my fido plan includes the 2 years premium subscription free. On my bill displays that my spotify is coming from Rogers.   Prior to portin...

osornios

Spotify Star

705 Views

1 replies

0 likes

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  • 1 replies
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Listening history

Hello, i really need to find this one song i listened to, can't remember the name or artist, can't find it by lyrics either, is it possible to see my listening history from 16.08 about 10 am -1 pm.

Newbie

Hello, i really need to find this one song i listened to, can't remember the name or artist, can't find it by lyrics either, is it possible to see my listening history from 16.08 about 10 am -1 pm.

osornios

Spotify Star

481 Views

1 replies

0 likes

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  • 1 replies
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Play offline after Premium trial ends

Hi. I ve just started using Spotify, and I m using my 7days free premium trial. I ve choosen to listen some playlists offline and the songs have been downloaded to my iphone 4. When free trial ends l will be able to listen these playlists offline, or...

Newbie

Hi. I ve just started using Spotify, and I m using my 7days free premium trial. I ve choosen to listen some playlists offline and the songs have been downloaded to my iphone 4. When free trial ends l...

osornios

Spotify Star

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
  • 0 likes

video crash

I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.

Casual Listener

I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.

osornios

Spotify Star

632 Views

3 replies

0 likes

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Solved!! Dowloading problem

Dear All, I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ever...My internet is working, I have no idea what could possi...

Newbie

Dear All,   I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ev...

osornios

Spotify Star

668 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify automatically starts playing on cable connect

Hi, I have an iphone lightning cable that connects to my car audio system.Each time I connect my iphone to the cable, the spotify app starts to play automatically.I don't want this to happen automatically. How can I prevent this behaviour? Thanks,Rob

Newbie

Hi,   I have an iphone lightning cable that connects to my car audio system. Each time I connect my iphone to the cable, the spotify app starts to play automatically. I don't want this to ha...

erez12

Newbie

983 Views

1 replies

1 likes

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  • 1 replies
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Slow app startup.

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until I stop using that app. I then have to go through t...

Casual Listener

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until...

mzwagemakers

Roadie

2728 Views

7 replies

0 likes

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  • 7 replies
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saved songs dont appear in library when offline - but are reachable through search

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online.So you'd assume the app simply didnt download the music...but whe...

Newbie

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online. So you'd ass...

EstelleValantia

Newbie

961 Views

2 replies

0 likes

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Superuser Contribution Spotify not working well at all... tried everything

Howdy, I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are on different networks. Problems include:When i search for son...

Visitor

Howdy,   I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are o...

user-removed

Not applicable

908 Views

2 replies

0 likes

Account
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Solved!!Superuser Contribution Copying songs to iPhone

Hi Everybody,I have a Premium account and I would like to download songs on my iPhone for listening them offline. My problem is that Wi-fI doen't work on it Is there a way to copy songs from Spotify for Mac to my device when it is connected to my Mac...

Newbie

Hi Everybody, I have a Premium account and I would like to download songs on my iPhone for listening them offline. My problem is that Wi-fI doen't work on it 😞 Is there a way to copy songs from Spo...

MaryS

Roadie

1182 Views

1 replies

0 likes

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Someone Please help me with unresponsive/always freezing IOS app!

HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it still continues freezing! I just uninstalled it a fe...

Casual Listener

HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it s...

Timmyc1983

Casual Listener

1396 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Can't find private playlist

I made one of my playlists private on the app and now I don't know if its deleted, but its not showing up. I'm kinda new to spotify so I'm not sure how this works

Newbie

I made one of my playlists private on the app and now I don't know if its deleted, but its not showing up. I'm kinda new to spotify so I'm not sure how this works

MaryS

Roadie

9215 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Can't log in using the app but have no problem online

HiI have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!

Newbie

Hi I have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!

MaryS

Roadie

665 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify keeps stopping, rewinding, switching songs, etc

Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug, but it isn't very large, so i was wondering if th...

Newbie

Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug...

MaryS

Roadie

4800 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Iphone 5s won't post to Facebook

I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again"I have checked my Facebook is linked to my Spotify in account settings. I have an Iphone 5s IOS 9...

Newbie

I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again" I have checked my Facebook is linked to my S...

MaryS

Roadie

428 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Lost all my offline music when I logged out

For some reason when I logged out of my account on iPhone 6 it lost all of my offline music the only thing that stayed was my playlist. Any help on getting this back ? FYI the only thing I use my apology account is on my phone don't have one on compu...

Newbie

For some reason when I logged out of my account on iPhone 6 it lost all of my offline music the only thing that stayed was my playlist. Any help on getting this back ? FYI the only thing I use my apo...

jeyare

Regular

16510 Views

2 replies

0 likes

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  • 2 replies
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Paid for premium and not working

I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details so I did and I re-subscribed. The money was taken o...

Newbie

I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details ...

mzwagemakers

Roadie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes