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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246483 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131644 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309932 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133586 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't access my music while offline

Hello everyone! I have a premium account, but when i go offline, after having downloaded my music, i just can't access that. I can play the song i got from some playlists but when i try to access my saved music in "My tracks" there is no track there ...

Casual Listener

Hello everyone!   I have a premium account, but when i go offline, after having downloaded my music, i just can't access that.   I can play the song i got from some playlists but w...

ZioMikeYeah

Casual Listener

1167 Views

2 replies

0 likes

  • 1167 Views
  • 2 replies
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Volume control Spotify Connect on other iPhone

I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume from my iPhone 6, but I cannot control the volume o...

Casual Listener

I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle ONLY 1 playlist

Hi, I'm facing some problems with Spotify. When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from"). What do I wrong?

Casual Listener

Hi,   I'm facing some problems with Spotify.  When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from").  What do I...

MisterChristo

Casual Listener

696 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't Post to Activity, Facebook, or Anything Else

i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the help guide is useless. What do I do?

Newbie

i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the he...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify permanently shut down

Hello,I started the premium abonnement 1 1/2 years ago. I never had a problem. The last few months I reached like 2800 songs of 3333 and the player shut down permanently. Even when I'm in the offline mode.Sorry for my bad english. I am not learning e...

Casual Listener

Hello, I started the premium abonnement 1 1/2 years ago. I never had a problem. The last few months I reached like 2800 songs of 3333 and the player shut down permanently. Even when I'm in the off...

DonLuis

Casual Listener

1000 Views

4 replies

0 likes

  • 1000 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app

Can't log in to app. Log-in and pswd correct. App just hangs up and closes. Can't get past log-in page. Deleted app; reinstalled. Same result. Works on desktop perfectly. Help! Please don't make me go to Apple Music.

Casual Listener

Can't log in to app.  Log-in and pswd correct.  App just hangs up and closes.  Can't get past log-in page. Deleted app; reinstalled. Same result.  Works on desktop perfectly. Help...

dmaceLA

Casual Listener

821 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Acount merge malfunction

I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated my email on fb to my current spotify email a while b...

Casual Listener

I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated m...

osornios

Spotify Star

671 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

The music on my app disappeared

So I almost had a stroke when I realized that all of the songs on my phone app vanished the other day. They are still all available when I open the spotify app on my laptop though...Im assuming a syncing issue? HELP PLEASE Sincerally, Desperate and a...

Newbie

So I almost had a stroke when I realized that all of the songs on my phone app vanished the other day. They are still all available when I open the spotify app on my laptop though...Im assuming a syn...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Solved!! Local files available offline

Hello, I use Spotify Free on my iPod touch and on my iMac and I have a question. To listen to music on my iPod when I don't have Wi-Fi, I downloaded songs from my computer, and added them in a Playlist. When I go on my iPod, the songs (from my comput...

Regular

Hello, I use Spotify Free on my iPod touch and on my iMac and I have a question. To listen to music on my iPod when I don't have Wi-Fi, I downloaded songs from my computer, and added them in a Playli...

r1324

Regular

1168 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Mobile Data Spotify Premium

Hi, If i buy spotify premium and download my playlists in wifi. Will spotify premium still work on my iphone when mobile data is turned off? If my mobile data is on will it still cost data to play my songs offline? As i want to listen to a specific p...

Newbie

Hi,  If i buy spotify premium and download my playlists in wifi. Will spotify premium still work on my iphone when mobile data is turned off? If my mobile data is on will it still cost data to ...

Jacobcalvin_

Newbie

4203 Views

2 replies

0 likes

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  • 2 replies
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Skipping songs using BMW iDrive

Hi,I use Spotity on iOS with the BMW iDrive fitted in my 1 Series (F20) using the Lightning cable.When the skip song button is pressed on the iDrive, the iPhone is then disconnected from the iDrive and the Lightning cable needs to be removed and then...

Newbie

Hi, I use Spotity on iOS with the BMW iDrive fitted in my 1 Series (F20) using the Lightning cable. When the skip song button is pressed on the iDrive, the iPhone is then disconnected from the ...

lamzik88

Newbie

1093 Views

1 replies

1 likes

  • 1093 Views
  • 1 replies
  • 1 likes

Closes after commercials

My ap closes frequently after commercials and it's very aggravating. I've tried uninstalling and reinstalling several times and the problem always comes back.

Newbie

My ap closes frequently after commercials and it's very aggravating. I've tried uninstalling and reinstalling several times and the problem always comes back.

368 Views

0 replies

0 likes

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[iOS][Other] User interface

I think the user interface of Spotify is a bit old fashion, now days. The user experince isnt really good ethier. Ectually it is horrable in comparing to other music streaming services. I hope that spotify will update their apps soon. That will make ...

Newbie

I think the user interface of Spotify is a bit old fashion, now days. The user experince isnt really good ethier. Ectually it is horrable in comparing to other music streaming services. I hope that s...

426 Views

0 replies

0 likes

iOS
Other
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  • 0 likes

Spotify is adding songs from the same album to my playlist arbitrarily.

I have a playlist of gangster rap. Whenever I listen to this playlist via mobile, Spotify just randomly adds in songs from the same album by the same artist I just listened to. So I get stuck listening to random B side junk I don't want to hear--like...

Visitor

I have a playlist of gangster rap.  Whenever I listen to this playlist via mobile, Spotify just randomly adds in songs from the same album by the same artist I just listened to.  So I get s...

Hubo

Community Legend

427 Views

1 replies

1 likes

  • 427 Views
  • 1 replies
  • 1 likes

Album Artwork Not Showing

The album artwork for offline songs aren't showing. It is just grey. It has been happening for about a month or two.

Newbie

The album artwork for offline songs aren't showing. It is just grey. It has been happening for about a month or two.

blerch

Gig Goer

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

My Spotify app is closed.

Hi.I have a iPhone 5s 16 GB with iOS 10.0 (Beta).When i keep pressed on a song or a playlist instead of an preview played, the app closes.That started happening to me today even though i've been using iOS 10.0 for a week.I've already tried uninstalin...

Newbie

Hi. I have a iPhone 5s 16 GB with iOS 10.0 (Beta). When i keep pressed on a song or a playlist instead of an preview played, the app closes. That started happening to me today even ...

Hubo

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot share my music on facebook

Hi,as in the topic, i cannot share my musica on facebook.I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall if it was after a spotify update or after an ios update....

Casual Listener

Hi, as in the topic, i cannot share my musica on facebook. I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall i...

melampira

Casual Listener

541 Views

2 replies

0 likes

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  • 2 replies
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No Sound

The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accounts setting page. I'm left without options. PLEASE h...

Newbie

The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accoun...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Premium payment!!

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go over to next month. I want the student discount, but S...

Casual Listener

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go ove...

kbrooksc

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes