Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29528 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94255 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423945 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293500 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
In the past week or two, I've noticed that every time I open the spotify app fresh (wasn't running in the background) while on the subway underground, with no service, I'll see all my Offline albums listed with the green "downloaded" arrow icon, but ...
In the past week or two, I've noticed that every time I open the spotify app fresh (wasn't running in the background) while on the subway underground, with no service, I'll see all my Offline albums ...
Newbie
1444 Views
6 replies
0 likes
Hi folks, I've recently signed up with a Spotify Premium acccount. I have an iPod Shuffle (4th Gen) which is their newest model of Shuffles. I've tried plugging it in via USB but my Spotify won't recognize it under devices. I want to sync my Spotify ...
Hi folks, I've recently signed up with a Spotify Premium acccount. I have an iPod Shuffle (4th Gen) which is their newest model of Shuffles. I've tried plugging it in via USB but my...
Not applicable
3629 Views
2 replies
2 likes
So yea, I'm posting this (yet another) topic because I can't play my local files on my iPhone. I used a mac as the computer and an iPhone 5s as the mobile.I've tried doing everything. It just stays at waiting to download-Deleting stuff to get more st...
So yea, I'm posting this (yet another) topic because I can't play my local files on my iPhone. I used a mac as the computer and an iPhone 5s as the mobile. I've tried doing everything. It just stays...
587 Views
0 replies
0 likes
I'm unable to play various songs from the artist Savage Garden on iOS. It redirects to another artist. Moreover, their "Affirmation" album only contains 1 song, despite the album Cleary stating it has 12 songs.This is a bug in Spotify and needs to be...
I'm unable to play various songs from the artist Savage Garden on iOS. It redirects to another artist. Moreover, their "Affirmation" album only contains 1 song, despite the album Cleary stating it ha...
Casual Listener
1935 Views
2 replies
0 likes
Accidentally deleted the app and can't re-download because it says that it's only for iPad?
Accidentally deleted the app and can't re-download because it says that it's only for iPad?
Community Legend
448 Views
1 replies
0 likes
Hi,I've recently upgraded my phone and though I can log into Spotify through Facebook, it doesn't recognise that I have Spotify premium. I'm still paying for this through iTunes but when I log in nothing shows up.Thanks
Hi, I've recently upgraded my phone and though I can log into Spotify through Facebook, it doesn't recognise that I have Spotify premium. I'm still paying for this through iTunes but when I log in...
Gig Goer
531 Views
3 replies
0 likes
I've uninstalled this piece of **bleep** 13 times, have the most up to date iOS and Spotify version why isn't this working?
I've uninstalled this piece of **bleep** 13 times, have the most up to date iOS and Spotify version why isn't this working?
541 Views
0 replies
0 likes
Started having the issue the day before yesterday, when the songs I played stopped after 20-30 seconds.Tried switching to offlined playlists, offline mode, repeat/shuffle, restart app, sign out, but nothing seems to work...Have been a premium user fo...
Started having the issue the day before yesterday, when the songs I played stopped after 20-30 seconds. Tried switching to offlined playlists, offline mode, repeat/shuffle, restart app, sign out, bu...
Casual Listener
1146 Views
3 replies
1 likes
Premium is rubbish I was very happy with Spotify till now.Ive just paid for premium and it is rubbish and doesnt work. I cant list the faults. why do I get adverts, why cant I play my playlist why cant I get online, keeps telling me Im offline,can I ...
Premium is rubbish I was very happy with Spotify till now.Ive just paid for premium and it is rubbish and doesnt work. I cant list the faults. why do I get adverts, why cant I play my playlist why ca...
Music Fan
1510 Views
6 replies
0 likes
my dad has recently signed us up for Spotify family premium. but whenever I go to play a song at the same time that he is playing one, it then swaps devices and begins to play my music on his phone. I have the option of clicking continue or listen on...
my dad has recently signed us up for Spotify family premium. but whenever I go to play a song at the same time that he is playing one, it then swaps devices and begins to play my music on his phone. ...
Community Legend
1293 Views
5 replies
1 likes
Hello! I can't deactivate the Shuffle function since my test premium subscription ended!I deinstalled the app but it didn't work! The problem is just on my phone...I don't have the problem on my iPad! Please help me...I want to deactivate Shuffle...I...
Hello! I can't deactivate the Shuffle function since my test premium subscription ended! I deinstalled the app but it didn't work! The problem is just on my phone...I don't have th...
Casual Listener
880 Views
2 replies
0 likes
iPhone facebook login wont display a keyboard for entering my password.
iPhone facebook login wont display a keyboard for entering my password.
Spotify
576 Views
1 replies
0 likes
It just weird...
It just weird...
Regular
774 Views
3 replies
0 likes
I have had this problem for awhile where I select a song to play and nothing happens. It only occurs with a couple different tracks, most recently "Second Chance" by Shinedown. I have tried online, offline, in a playlist, from the album, etc. The tra...
I have had this problem for awhile where I select a song to play and nothing happens. It only occurs with a couple different tracks, most recently "Second Chance" by Shinedown. I have tried online, o...
Spotify Star
528 Views
1 replies
0 likes
I am using spotify premium on my iPhone SE but have had the same issue with my last iPhone 5. There are green arrows next to all of my saved playlists and songs. I've tried reinstalling the app, and I've tried manualling turning offline mode on in th...
I am using spotify premium on my iPhone SE but have had the same issue with my last iPhone 5. There are green arrows next to all of my saved playlists and songs. I've tried reinstalling the app, and ...
Newbie
799 Views
5 replies
0 likes
Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?
Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?
Spotify
485 Views
1 replies
0 likes
The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. does anyone know the reason for this?ThanksDom
The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. doe...
Spotify
414 Views
1 replies
0 likes
I can't login to mobile ios. I reset my password and uninstalled/ reinstalled spotify and restarted my phone. My subscription is good and working on my laptop...HELP
I can't login to mobile ios. I reset my password and uninstalled/ reinstalled spotify and restarted my phone. My subscription is good and working on my laptop...HELP
Spotify
505 Views
1 replies
0 likes
HiI were just in Italy on holliday, and one day my Spotify turned Italian!!! And I am from Norway and my language is Norwegian.I have deleted the app, logged out and back in. Turned my phone off... What to do???illalis
Hi I were just in Italy on holliday, and one day my Spotify turned Italian!!! And I am from Norway and my language is Norwegian. I have deleted the app, logged out and back in. Turned my phone off....
Spotify Star
610 Views
3 replies
0 likes
Yesterday I could lissen offline on my music but not today. Why? I have premium och a iphone.
Yesterday I could lissen offline on my music but not today. Why? I have premium och a iphone.
Community Legend
448 Views
1 replies
0 likes
