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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69994 Views
  • 16 replies
  • 37 likes
  • 69994 Views
  • 16 replies
  • 37 likes

App crashes while im downloading songs

I Have downloaded all my songs and since then I have problems every time it download a new song in which Spotify crashes and get me on iPhone home menu and i have to run over Spotify and until it download every song it will stop crashing. What can I ...

  • Casual Listener
  • I Have downloaded all my songs and since then I have problems every time it download a new song in which Spotify crashes and get me on iPhone home menu and i have to run over Spotify and until it dow...
  • santiagosp00
  • Casual Listener
  • 1811 Views
  • 3 replies
  • 0 likes
  • 1811 Views
  • 3 replies
  • 0 likes

Awful Playback including random pauses, fast forwarding, and skipping bits of songs

I have always enjoyed spotify premium on my iphone but recently whether the song was offline or not spotify would have random pauses, sped up music, or skipping bits of songs for all of my music. It is unbearable to listen to and not acceptable when ...

  • Newbie
  • I have always enjoyed spotify premium on my iphone but recently whether the song was offline or not spotify would have random pauses, sped up music, or skipping bits of songs for all of my music. It ...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

Home screen

Anyone know why I cannot access the home screen in app on my iPhone ? When I touch home it says there is an error try again but nothing happens. Other than that app works perfectly

  • Newbie
  • Anyone know why I cannot access the home screen in app on my iPhone ? When I touch home it says there is an error try again but nothing happens. Other than that app works perfectly
  • 477 Views
  • 0 replies
  • 0 likes
  • 477 Views
  • 0 replies
  • 0 likes

i cant logg in

i cant logg in on my spoityfi acc, i made i new acc but still i cant logg in. can anyone help my?( i had preamium )

  • Newbie
  • i cant logg in on my spoityfi acc, i made i new acc but still i cant logg in. can anyone help my? ( i had preamium )
  • osornios
  • Spotify Star
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Spotify on ipad randomly pausing, playing, and skipping

I've used spotify on my phone before and it works just fine. But when I downloaded spotify on my ipad it acts up so bad it is literally unusable. All of the time it will pause randomly, then un pause randomly, then maybe it will skip the entire track...

  • Newbie
  • I've used spotify on my phone before and it works just fine. But when I downloaded spotify on my ipad it acts up so bad it is literally unusable. All of the time it will pause randomly, then un pause...
  • 478 Views
  • 0 replies
  • 0 likes
  • 478 Views
  • 0 replies
  • 0 likes

Unable to save to Starred playlist from iPhone app

Within the past week something changed and I am now unable to save songs to my Starred playlist when accessing spotify from my phone (iPhone 6). However, when I'm logged into spotify from a desktop the option is available. Any suggestions? My initial...

  • Newbie
  • Within the past week something changed and I am now unable to save songs to my Starred playlist when accessing spotify from my phone (iPhone 6). However, when I'm logged into spotify from a desktop t...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Music no longer on Spotify

Recently I have realised that two James Bay that I had seen in the past few days are no longer in any of my playlists or anywhere on Spotify. Why would this happen?

  • Casual Listener
  • Recently I have realised that two James Bay that I had seen in the past few days are no longer in any of my playlists or anywhere on Spotify. Why would this happen?
  • Maxim
  • Spotify Star
  • 390 Views
  • 3 replies
  • 0 likes
  • 390 Views
  • 3 replies
  • 0 likes

Spotify running playlist is not appearing

The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help

  • Regular
  • The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help
  • Hubo
  • Community Legend
  • 802 Views
  • 14 replies
  • 4 likes
  • 802 Views
  • 14 replies
  • 4 likes

Spotify update for iOS

Any update regarding to the update patch for iOS device? Too much rumors about apple vs spotify lately... Thank you.

  • Newbie
  • Any update regarding to the update patch for iOS device? Too much rumors about apple vs spotify lately...   Thank you.
  • 563 Views
  • 0 replies
  • 0 likes
  • 563 Views
  • 0 replies
  • 0 likes

Logged out after a certain time or reboot

I always get logged out after i reboot or after i max one day standby. Its really annoying cause i have to redownload the music every single time again and i don't always have a wifi. I already made some research and some people said it has something...

  • Newbie
  • I always get logged out after i reboot or after i max one day standby. Its really annoying cause i have to redownload the music every single time again and i don't always have a wifi. I already made ...
  • 345 Views
  • 0 replies
  • 1 likes
  • 345 Views
  • 0 replies
  • 1 likes

Offline mode not working

Hi, I get the attached message when trying to use offline mode. This happens when I switched to airplane mode or lose connection when on the underground. Anyone know what's causing this? One of the key selling points for me of premium just doesn't wo...

  • Newbie
  • Hi, I get the attached message when trying to use offline mode. This happens when I switched to airplane mode or lose connection when on the underground. Anyone know what's causing this? One of the k...
  • 700 Views
  • 0 replies
  • 0 likes
  • Offline listening
  • 700 Views
  • 0 replies
  • 0 likes

Can't buy premium with a apple card

I wanted to buy the premium and I bougth a apple card! When I went to buy it the only ways to buy it are paypal, credit card, and paysafe card!What do I do?

  • Newbie
  • I wanted to buy the premium and I bougth a apple card! When I went to buy it the only ways to buy it are paypal, credit card, and paysafe card! What do I do?
  • DylanDakota
  • Roadie
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Why not working the same

I got a year free of Spotify for buying an I phone 6 , it worked no problem until yesterday , now all of a sudden I'mSeeing ads, and I can't even press shuffle , I can't switch songs , this is rediculous , If I knew this I would have chose one of my ...

  • Newbie
  • I got a year free of Spotify for buying an I phone 6 , it worked no problem until yesterday , now all of a sudden I'm Seeing ads, and I can't even press shuffle , I can't switch songs , this is redi...
  • DylanDakota
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Spotify running

The playlist for Spotify running are not appearing on my iPhone even though I am connected to the Internet the section is completely blank. Please help

  • Regular
  • The playlist for Spotify running are not appearing on my iPhone even though I am connected to the Internet the section is completely blank. Please help
  • pvtsamoa
  • Newbie
  • 359 Views
  • 3 replies
  • 1 likes
  • 359 Views
  • 3 replies
  • 1 likes

Mi spotify no esta actualizado y no encuentro actualizacion en mi app store

Hola, necesitaria solucionar un problema que me esta molestando. Se trata de que mi spotify esta desactualizado con respecto a los de mi familia y amigos pero aunque este asi en mi app store no me aparece ninguna actualizacion y entro a la pagina web...

  • Newbie
  • Hola, necesitaria solucionar un problema que me esta molestando. Se trata de que mi spotify esta desactualizado con respecto a los de mi familia y amigos pero aunque este asi en mi app store no me ap...
  • 532 Views
  • 0 replies
  • 0 likes
  • 532 Views
  • 0 replies
  • 0 likes

Solved!! "Running" Genre/Mood Not Populating, Not Starting

Hi Team, On my iPhone 6 (latest version has been properly downloaded, restarted, etc), I can see "Running" as an option under Browse-->Genres/Moods, but none of the playlists load. Similarly, on my "Recently Played" menu, I can see the "Epic" Running...

  • Casual Listener
  • Hi Team,  On my iPhone 6 (latest version has been properly downloaded, restarted, etc), I can see "Running" as an option under Browse-->Genres/Moods, but none of the playlists load. Sim...
  • sasguigna
  • Casual Listener
  • 429 Views
  • 2 replies
  • 0 likes
  • 429 Views
  • 2 replies
  • 0 likes

Solved!! Missing music

All of my music (my songs, albums, and artists) have all disappeared from my library except for the few that I re-saved before I realized that I had lost all of my content. My playlists are still intact but none of the music is actually saved anymore...

  • Casual Listener
  • All of my music (my songs, albums, and artists) have all disappeared from my library except for the few that I re-saved before I realized that I had lost all of my content. My playlists are still int...
  • tomasrex
  • Roadie
  • 510 Views
  • 6 replies
  • 0 likes
  • 510 Views
  • 6 replies
  • 0 likes

Get premium button not appearing

On the IOS app, I am trying to upgrade from free to premium but when I look at my account on the settings page it says free but does not give me the option to upgrade.

  • Visitor
  • On the IOS app, I am trying to upgrade from free to premium but when I look at my account on the settings page it says free but does not give me the option to upgrade.
  • Jordi
  • Community Legend
  • 4363 Views
  • 5 replies
  • 2 likes
  • 4363 Views
  • 5 replies
  • 2 likes

Work from home keeps turning on

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns on.... Please help me!

  • Newbie
  • I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Last.fm integration is flaky

Hi! I logged this under iOS, but it happens on the desktop too. It seems like last.fm integration just dies after some time. On my laptop, it sometimes would just stop scrobbling. This happens a lot when I leave my laptop on (and spotify running), an...

  • Newbie
  • Hi!   I logged this under iOS, but it happens on the desktop too.   It seems like last.fm integration just dies after some time. On my laptop, it sometimes would just stop scrobbling. T...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes