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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69647 Views
  • 16 replies
  • 37 likes
  • 69647 Views
  • 16 replies
  • 37 likes

Local files will not play on devices, only on computer

I created a few files in Audacity, then set Spotify to recognize them and saw them listed on my desktop application. I can play them on my computer but I cannot play them on my devices. I have a Samsung S5 giving me "This track is not available" when...

  • Casual Listener
  • I created a few files in Audacity, then set Spotify to recognize them and saw them listed on my desktop application. I can play them on my computer but I cannot play them on my devices. I have a Sams...
  • kvonmeyer
  • Newbie
  • 1550 Views
  • 9 replies
  • 0 likes
  • 1550 Views
  • 9 replies
  • 0 likes

Local files in playlists

Hello, recent Spotify Premium user here. I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues.The problem is when I try to add them to playlists. I always receive the message: "...

  • Visitor
  • Hello, recent Spotify Premium user here.   I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues. The problem is when I...
  • Tjsh315
  • Music Fan
  • 400 Views
  • 2 replies
  • 1 likes
  • 400 Views
  • 2 replies
  • 1 likes

Iphone 5 issue

Iphone 5 issue. Battary is charging full.

  • Casual Listener
  • Iphone 5 issue. Battary is charging full.
  • Hubo
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

How do I know if I am playing songs offline?

If I'm off WIFI, how do I know when I can play the songs safely offline without using my cellular data? I see the green arrows next to the songs. Is this all I need to verify that they will play offline? Thanks!

  • Newbie
  • If I'm off WIFI, how do I know when I can play the songs safely offline without using my cellular data? I see the green arrows next to the songs. Is this all I need to verify that they will play offl...
  • mzwagemakers
  • Roadie
  • 816 Views
  • 1 replies
  • 0 likes
  • 816 Views
  • 1 replies
  • 0 likes

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlist

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlists were gone and my beloved special "Mix of the week" (under discovering) has disappeared too. All set to zero, although I have Premium and my bills ar...

  • Regular
  • Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlists were gone and my beloved special "Mix of the week" (under discovering) has disappeared too. All s...
  • grafagnes
  • Regular
  • 573 Views
  • 9 replies
  • 0 likes
  • 573 Views
  • 9 replies
  • 0 likes

Cannot connect anymore . Spotify shows it is offline all the time

I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time .Tried to use it with CarPlay and that is when I realized it.Cannot seem to get it to connect, and have a premium account .Advice welcome

  • Casual Listener
  • I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time . Tried to use it with CarPlay and that is when I realized it. Cannot seem to get it to ...
  • mzwagemakers
  • Roadie
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

signing into spotify on my iPhone 6

i got a new iphone and every time i try to sign in on the app with the "log in with facebook" button it freezes and doesn't log in.. please help

  • Newbie
  • i got a new iphone and every time i try to sign in on the app with the "log in with facebook" button it freezes and doesn't log in.. please help
  • osornios
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

How to add song quickly

If anyone know how to add song quickly with iphone6s that don't need into Spotify appThx bro

  • Newbie
  • If anyone know how to add song quickly with iphone6s that don't need into Spotify app Thx bro
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Run Feature not showing up after loading

Yo, so I'm a really active individual and I use the Running Feature for Spotify pretty much every day. Well, I had a short dry spell from running for the past week and I come back to use it today and it won't load for me. I have an Iphone 6S, so I ru...

  • Newbie
  • Yo, so I'm a really active individual and I use the Running Feature for Spotify pretty much every day.  Well, I had a short dry spell from running for the past week and I come back to use it tod...
  • 283 Views
  • 0 replies
  • 1 likes
  • 283 Views
  • 0 replies
  • 1 likes

Problemas con la musica descargada de mi iphone

Hola tengo problemas con la musica descargada, entro ala app y me demora. En reconocer los artistas

  • Newbie
  • Hola tengo problemas con la musica descargada, entro ala app y me demora. En reconocer los artistas
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

My spotify wont sync songs that i have saved of my PC to a playlist

So i have a few songs from my PC's local files that i want to sync onto my phone for when offline but they won't download. The playlist appears on my phone but the songs just wont download onto it. I have made sure that both apps are open at the same...

  • Casual Listener
  • So i have a few songs from my PC's local files that i want to sync onto my phone for when offline but they won't download. The playlist appears on my phone but the songs just wont download onto it. I...
  • BiffSchp
  • Newbie
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Why cant I manage my Account on my Mobile?

I should be allow to manage my account, without having to search out a laptop to use to manage the account. Arent we in year 2016?

  • Newbie
  • I should be allow to manage my account, without having to search out a laptop to use to manage the account.   Arent we in year 2016?
  • 433 Views
  • 0 replies
  • 0 likes
  • Manage using Mobile
  • 433 Views
  • 0 replies
  • 0 likes

can't play local songs on my spotify playlist anymore

i opened my playlist on spotify and i noticed that my local songs are greyed out, i didnt have this problem the last 3 month, what could be the issue

  • Newbie
  • i opened my playlist  on spotify and i noticed that my local songs  are greyed out, i didnt  have this problem the last 3 month, what could be the issue
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Spotify connect

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

  • Newbie
  • Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect
  • Hubo
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

"30-Minutes Free" Ads Hang iOS App

iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will freeze, then the video "progress bar" at the bottom will procee...

  • Newbie
  • iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless   Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will fre...
  • 796 Views
  • 0 replies
  • 0 likes
  • hang
    iOS
  • 796 Views
  • 0 replies
  • 0 likes

not every song can be found

Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?

  • Casual Listener
  • Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?
  • markejsboel
  • Casual Listener
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

KPN spotify storing

We hebben een activatiecode gekregen van KPN.Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden.Ik heb met KPN contact gehad. En die zeggen dat ze alleen de activatie code aanleveren en verder niets kunnen do...

  • Newbie
  • We hebben een activatiecode gekregen van KPN. Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden. Ik heb met KPN contact gehad. En die zeggen dat ze alle...
  • Hubo
  • Community Legend
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Cant upgrade to premium

I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?

  • Newbie
  • I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?
  • Hubo
  • Community Legend
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Songs not downloading

Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of songs don't display the download icon at all. I've see...

  • Newbie
  • Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of son...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes