Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14262 Views
  • 1 replies
  • 1 likes
  • 14262 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83229 Views
  • 125 replies
  • 33 likes
  • 83229 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19380 Views
  • 8 replies
  • 0 likes
  • 19380 Views
  • 8 replies
  • 0 likes

Spotify iPhone App forgets Music Queue when switching apps on iPhone

When i am at work I build a long Shuffled Music Queue from my favorite playlists and as the day goes along I switch apps and pause my Spotify and then come back a while later and the Shuffle queue has started from scratch. This causes me to have to r...

  • Regular
  • When i am at work I build a long Shuffled Music Queue from my favorite playlists and as the day goes along I switch apps and pause my Spotify and then come back a while later and the Shuffle queue ha...
  • 150 Views
  • 0 replies
  • 1 likes
  • 150 Views
  • 0 replies
  • 1 likes

Não estou recebendo notificações Push no celular

Prezados, Boa tarde. Não estou recebendo nenhuma notificação push no meu iphone 5s. O que eu ja fiz e nao objetive sucesso: 1. Já ferifiquei as ativação de notificação do celular 2. Ja resinstalei o aplicativo3. Já ativei todas nofiticações

  • Newbie
  • Prezados, Boa tarde.   Não estou recebendo nenhuma notificação push no meu iphone 5s.    O que eu ja fiz e nao objetive sucesso:   1. Já ferifiquei as ativação de notificaçã...
  • 1243 Views
  • 0 replies
  • 3 likes
  • 1243 Views
  • 0 replies
  • 3 likes

Solved!! crashes when opened on iphone

I am having an issue when trying to use spotify on my iphone. it will only show the loading screen. i uninstalled and reinstalled. when i log in it will work for about 15 seconds, i am able to start scrolling playlists. then it will freeze. i have un...

  • Casual Listener
  • I am having an issue when trying to use spotify on my iphone. it will only show the loading screen. i uninstalled and reinstalled. when i log in it will work for about 15 seconds, i am able to start ...
  • MattSuda
  • Spotify Star
  • 297 Views
  • 3 replies
  • 0 likes
  • 297 Views
  • 3 replies
  • 0 likes

Solved!! Running unavailable

For some days ago, Running is unavailable in my iPhone. I restart the device, but is the same.After, I delete de Spotify app, restart de iphone and I reinstalled, but is the same. Can you help me?

  • Regular
  • For some days ago, Running is unavailable in my iPhone. I restart the device, but is the same. After, I delete de Spotify app, restart de iphone and I reinstalled, but is the same.   Can you ...
  • carlospacheco
  • Regular
  • 344 Views
  • 8 replies
  • 0 likes
  • 344 Views
  • 8 replies
  • 0 likes

Spotify Connect trouble (iMac to Samsung Bluetooth speaker)

The "Spotify Connect" button on my Spotify app on my iMac has disappeared. We use the spotify connect on our family desktop to connect to our bluetooth speaker to fill the room with music. Now, the only way to get the music to connect to our bluetoot...

  • Newbie
  • The "Spotify Connect" button on my Spotify app on my iMac has disappeared. We use the spotify connect on our family desktop to connect to our bluetooth speaker to fill the room with music. Now, the o...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

5.3.0 update is not working on my iphone

All I get is the black page with your logo in the middle. Very frustrating. I can't even listen to any music. Also, why do I have to post to this forum for troubleshooting? You shld have something in the app or an email address I can send this to!

  • Casual Listener
  • All I get is the black page with your logo in the middle. Very frustrating. I can't even listen to any music. Also, why do I have to post to this forum for troubleshooting? You shld have something in...
  • PatriciaD
  • Casual Listener
  • 237 Views
  • 4 replies
  • 0 likes
  • 237 Views
  • 4 replies
  • 0 likes

iPod Syncing

Good day everyone! I just wanna ask if it's possible to sync my iPod shuffle and iPod nano to spotify? I mean the songs I have on spotify.I have read that it's possible but I can't seem to find a step by step instruction. by the way I'm using a pc ru...

  • Newbie
  • Good day everyone!   I just wanna ask if it's possible to sync my iPod shuffle and iPod nano to spotify? I mean the songs I have on spotify. I have read that it's possible but I can't seem to...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

I Can not search

I Can not search correctly. After maling getting a notice of updating my app I can not search 2 words. For instance if I want to search Udo Lindenberg. I write Udo and then I Can write LIN but if I put one letter more The system tells me that an erro...

  • Casual Listener
  • I Can not search correctly. After maling getting a notice of updating my app I can not search 2 words. For instance if I want to search Udo Lindenberg. I write Udo and then I Can write LIN but if I p...
  • BlackLizard63
  • Gig Goer
  • 195 Views
  • 4 replies
  • 0 likes
  • 195 Views
  • 4 replies
  • 0 likes

Messages

My messages aren't loading at all on my desktop app. I have a Mac. Also I can't find the inbox on the IOS app. Help!

  • Newbie
  • My messages aren't loading at all on my desktop app. I have a Mac. Also I can't find the inbox on the IOS app. Help! 
  • Dreadlord
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

5.3.0 iPad rotation problem with new Circular typeface

When you are in the landscape view on the ipad with the circular typeface you are unable to press play/pause and cannot skip forwards and backwards, instead you go to browsing youth music again. Anyone else having this problem? using the iPad Air 2 u...

  • Casual Listener
  • When you are in the landscape view on the ipad with the circular typeface you are unable to press play/pause and cannot skip forwards and backwards, instead you go to browsing youth music again.&nbsp...
  • jeremyarbon
  • Casual Listener
  • 1065 Views
  • 4 replies
  • 0 likes
  • 5.3.0
    Ipad troubleshooting
    New Update
    problem
  • 1065 Views
  • 4 replies
  • 0 likes

iPhone unavailable for listening after it goes into lock screen

Anyway to fix this? I can pause the iPhone from my Mac but as soon as I hit play it will only play from my mac and not my iPhone. Seems like once the iPhone lock screen goes on you can no longer control it.

  • Music Fan
  • Anyway to fix this?  I can pause the iPhone from my Mac  but as soon as I hit play it will only play from my mac and not my iPhone.  Seems like once the iPhone lock screen goes on you ...
  • Jordi
  • Community Legend
  • 1442 Views
  • 1 replies
  • 0 likes
  • 1442 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect issues

Hi all I'm having issues with the Spotify Connect, I have a Spotify Premium account and I have 3 devices linked to the 1 account, my iPhone 5s, my son's iPhone 5 and my other son's iPad Mini there's is also 3 different playlists with each device sync...

  • Casual Listener
  • Hi all I'm having issues with the Spotify Connect, I have a Spotify Premium account and I have 3 devices linked to the 1 account, my iPhone 5s, my son's iPhone 5 and my other son's iPad Mini there's ...
  • hagegebenjamin
  • Music Fan
  • 4657 Views
  • 4 replies
  • 1 likes
  • 4657 Views
  • 4 replies
  • 1 likes

eq 5.1.0

I was just upgraded to 5.1.0 on iPhone 6. For some reason my Eq doesn't work. I press the EQ setting in setting and the menu option glows but doesn't open. I restarted and the problem hasnt resolved.

  • Newbie
  • I was just upgraded to 5.1.0 on iPhone 6. For some reason my Eq doesn't work. I press the EQ setting in setting and the menu option glows but doesn't open. I restarted and the problem hasnt resolved.
  • MattSuda
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

My menu has changed.

Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the bottom of the screen horizontally. Also, when I cl...

  • Casual Listener
  • Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the...
  • user-removed
  • Not applicable
  • 599 Views
  • 16 replies
  • 2 likes
  • 599 Views
  • 16 replies
  • 2 likes

Solved!! Friend feed on iphone?

I did a quick search and didn't find anything--I hope this hasn't been answerd a million times.... So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP. However, on my iphone 6 I am unable to locate anyone who i...

  • Casual Listener
  • I did a quick search and didn't find anything--I hope this hasn't been answerd a million times....   So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP...
  • MattSuda
  • Spotify Star
  • 12768 Views
  • 3 replies
  • 4 likes
  • 12768 Views
  • 3 replies
  • 4 likes

Solved!! Interface buggy

Some days ago the interface changed and seems buggy. This was before the 22 March update.I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downloading the songs again, the interface changed again. T...

Spotify.1.PNG Spotify.2.PNG
  • Regular
  • Some days ago the interface changed and seems buggy. This was before the 22 March update. I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downlo...
  • MattSuda
  • Spotify Star
  • 1274 Views
  • 7 replies
  • 0 likes
  • 1274 Views
  • 7 replies
  • 0 likes

Chromecast Audio broken in new apps?

Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working. I have tried on 2 iPads and my iPhone. I get the dooing noise but the streaming never starts. Meanwhile, Pandora from there devices works as expect...

  • Newbie
  • Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working.  I have tried on 2 iPads and my iPhone.  I get the dooing noise but the streaming neve...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Playlists are gone, music won't play properly

Hello,I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playing in the middle of any song. The pause button is shown...

  • Casual Listener
  • Hello, I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playi...
  • Mllow
  • Casual Listener
  • 440 Views
  • 3 replies
  • 0 likes
  • Playlist gone
  • 440 Views
  • 3 replies
  • 0 likes

Solved!! Can't play the song I want

So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't even play the song I want through online, I need to...

  • Newbie
  • So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't ...
  • mapuya19
  • Community Legend
  • 766 Views
  • 1 replies
  • 0 likes
  • 766 Views
  • 1 replies
  • 0 likes