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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43295 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108857 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1629 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301820 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127765 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Glitch not getting fixed after 2 months

Hi, As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me sucessfully share any song to Facebook without getting an Un...

Visitor

Hi,   As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me ...

520 Views

0 replies

0 likes

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iPhone Not Syncing Local Files

I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and album are greyed out. I can still play them, however I...

Casual Listener

I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and alb...

osornios

Spotify Star

504 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Bought premium on my desktop. Now what?

I downloaded and bought premium spotify on my desktop. I created a playlist while on my desktop. I am not sure what to do now. I have an iPhone 4S and have not put spotify on it yet - do I need to purchase the premium app? If so, will I then be able ...

Newbie

I downloaded and bought premium spotify on my desktop. I created a playlist while on my desktop. I am not sure what to do now. I have an iPhone 4S and have not put spotify on it yet - do I need to pu...

osornios

Spotify Star

873 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify premium is not working and I still got charged

I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify isNot working

Newbie

I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify is Not working

osornios

Spotify Star

666 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Language

Hi does anyone know how I can change the language and region back to English.? I know a lot of people have already asked this but I still haven't found the solution. I am from the UK but living in Indonesia. Everything is written in Indonesian plus m...

Casual Listener

Hi does anyone know how I can change the language and region back to English.?   I know a lot of people have already asked this but I still haven't found the solution.   I am from the UK ...

mapuya19

Community Legend

824 Views

3 replies

0 likes

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"You have already authorised Spotify" login issue

Just bought a new iPhone and downloaded Spotify. Tried to login through Facebook (as usual) and it came up saying "you have already authorised Spotify" so I tap okay. I then get a message saying "could not connect to Facebook". I managed to log in ju...

Casual Listener

Just bought a new iPhone and downloaded Spotify. Tried to login through Facebook (as usual) and it came up saying "you have already authorised Spotify" so I tap okay. I then get a message saying "cou...

osornios

Spotify Star

2193 Views

1 replies

0 likes

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  • 1 replies
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Can't log in with iOS app via facebook

I've been using the Spotify app with my fb acc, but now can't log in. Whenever I click log in with fb, it will show "you have already authorized Spotify" and bring me back to the log in page again.Desktop and web works fine, it's just the app that re...

Casual Listener

I've been using the Spotify app with my fb acc, but now can't log in. Whenever I click log in with fb, it will show "you have already authorized Spotify" and bring me back to the log in page again. ...

osornios

Spotify Star

1266 Views

5 replies

0 likes

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Offline mode - your music missing all tracks

In the past week or two, I've noticed that every time I open the spotify app fresh (wasn't running in the background) while on the subway underground, with no service, I'll see all my Offline albums listed with the green "downloaded" arrow icon, but ...

Regular

In the past week or two, I've noticed that every time I open the spotify app fresh (wasn't running in the background) while on the subway underground, with no service, I'll see all my Offline albums ...

Vaxis

Newbie

1504 Views

6 replies

0 likes

Offline listening
offline mode
  • 1504 Views
  • 6 replies
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Synching songs to an ipod Shuffle (Newest, 4th Gen)

Hi folks, I've recently signed up with a Spotify Premium acccount. I have an iPod Shuffle (4th Gen) which is their newest model of Shuffles. I've tried plugging it in via USB but my Spotify won't recognize it under devices. I want to sync my Spotify ...

Newbie

Hi folks,   I've recently signed up with a Spotify Premium acccount. I have an iPod Shuffle (4th Gen) which is their newest model of Shuffles.   I've tried plugging it in via USB but my...

user-removed

Not applicable

3725 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Can't play local files on iPhone, stuck on Waiting to download

So yea, I'm posting this (yet another) topic because I can't play my local files on my iPhone. I used a mac as the computer and an iPhone 5s as the mobile.I've tried doing everything. It just stays at waiting to download-Deleting stuff to get more st...

Newbie

So yea, I'm posting this (yet another) topic because I can't play my local files on my iPhone. I used a mac as the computer and an iPhone 5s as the mobile. I've tried doing everything. It just stays...

606 Views

0 replies

0 likes

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Unable to play/view Savage Garden Songs/Albums

I'm unable to play various songs from the artist Savage Garden on iOS. It redirects to another artist. Moreover, their "Affirmation" album only contains 1 song, despite the album Cleary stating it has 12 songs.This is a bug in Spotify and needs to be...

Casual Listener

I'm unable to play various songs from the artist Savage Garden on iOS. It redirects to another artist. Moreover, their "Affirmation" album only contains 1 song, despite the album Cleary stating it ha...

andrewknightau

Casual Listener

1981 Views

2 replies

0 likes

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App Store

Accidentally deleted the app and can't re-download because it says that it's only for iPad?

Newbie

Accidentally deleted the app and can't re-download because it says that it's only for iPad?

mapuya19

Community Legend

467 Views

1 replies

0 likes

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  • 1 replies
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Spotify premium not working

Hi,I've recently upgraded my phone and though I can log into Spotify through Facebook, it doesn't recognise that I have Spotify premium. I'm still paying for this through iTunes but when I log in nothing shows up.Thanks

Visitor

Hi, I've recently upgraded my phone and though I can log into Spotify through Facebook, it doesn't recognise that I have Spotify premium. I'm still paying for this through iTunes but when I log in...

blerch

Gig Goer

580 Views

3 replies

0 likes

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  • 3 replies
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Party Feature NOT WORKING!

I've uninstalled this piece of **bleep** 13 times, have the most up to date iOS and Spotify version why isn't this working?

Newbie

I've uninstalled this piece of **bleep** 13 times, have the most up to date iOS and Spotify version why isn't this working?

553 Views

0 replies

0 likes

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Superuser Contribution Songs stops playing in the middle

Started having the issue the day before yesterday, when the songs I played stopped after 20-30 seconds.Tried switching to offlined playlists, offline mode, repeat/shuffle, restart app, sign out, but nothing seems to work...Have been a premium user fo...

Casual Listener

Started having the issue the day before yesterday, when the songs I played stopped after 20-30 seconds. Tried switching to offlined playlists, offline mode, repeat/shuffle, restart app, sign out, bu...

B260175

Casual Listener

1209 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Its useless

Premium is rubbish I was very happy with Spotify till now.Ive just paid for premium and it is rubbish and doesnt work. I cant list the faults. why do I get adverts, why cant I play my playlist why cant I get online, keeps telling me Im offline,can I ...

Casual Listener

Premium is rubbish I was very happy with Spotify till now.Ive just paid for premium and it is rubbish and doesnt work. I cant list the faults. why do I get adverts, why cant I play my playlist why ca...

pinen83

Music Fan

1582 Views

6 replies

0 likes

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  • 6 replies
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why can't I play music on two devices at once

my dad has recently signed us up for Spotify family premium. but whenever I go to play a song at the same time that he is playing one, it then swaps devices and begins to play my music on his phone. I have the option of clicking continue or listen on...

Casual Listener

my dad has recently signed us up for Spotify family premium. but whenever I go to play a song at the same time that he is playing one, it then swaps devices and begins to play my music on his phone. ...

Hubo

Community Legend

1343 Views

5 replies

1 likes

  • 1343 Views
  • 5 replies
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How do I deactivate Shuffle?

Hello! I can't deactivate the Shuffle function since my test premium subscription ended!I deinstalled the app but it didn't work! The problem is just on my phone...I don't have the problem on my iPad! Please help me...I want to deactivate Shuffle...I...

Casual Listener

Hello!   I can't deactivate the Shuffle function since my test premium subscription ended! I deinstalled the app but it didn't work!   The problem is just on my phone...I don't have th...

Playstein

Casual Listener

960 Views

2 replies

0 likes

  • 960 Views
  • 2 replies
  • 0 likes