Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a month ago
Rastereyes
Casual Listener
83684 Views
19 replies
37 likes

83684 Views
19 replies
37 likes

Free subscription after paying for premium

Hey can someone help! I've had Spotify for a long time and pay the money monthly through my phone bill for premium. All of a sudden Spotify has changed to free but I'm still paying for it. I've tried logging off and reinstalling the ap, this doesn't ...

Robyn4
Newbie
Hey can someone help! I've had Spotify for a long time and pay the money monthly through my phone bill for premium. All of a sudden Spotify has changed to free but I'm still paying for it. I've tried...
2016-07-25 2:51:57 PM
2016-07-25 12:06:39 AM
osornios
Spotify Star
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Música importada.

Tengo un Android de dónde importé música a Spotify pero no la puedo escuchar en mi IPad. ¿Se supone que podría descargar la playlist de música importada en el IPad, o no es posible?

angelduarte24
Casual Listener
Tengo un Android de dónde importé música a Spotify pero no la puedo escuchar en mi IPad. ¿Se supone que podría descargar la playlist de música importada en el IPad, o no es posible?
2016-07-25 11:07:43 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Solved!! Ipod not showing up in devices

My Ipod is not showing up in devices, I tried unplugging it and plugging it back in, but it doesn't work.Does anyone know what to do?

Evikenobi
Newbie
My Ipod is not showing up in devices, I tried unplugging it and plugging it back in, but it doesn't work. Does anyone know what to do?
2013-05-27 7:38:00 AM
2016-07-25 10:57:43 PM
Transwest
Casual Listener
35837 Views
14 replies
0 likes

35837 Views
14 replies
0 likes

Solved!! Can't enter my last.fm credentials

A few days ago I reinstalled Spotify on my iPad as I had that bug where the music cuts out every 7 or 8 songs (we've had this bug at work too). This appears to have fixed that problem but now I can't scrobble to last.fm as it won't let me enter my la...

GregorzIV
Casual Listener
A few days ago I reinstalled Spotify on my iPad as I had that bug where the music cuts out every 7 or 8 songs (we've had this bug at work too). This appears to have fixed that problem but now I can't...
2016-07-21 11:55:32 PM
2016-07-25 10:50:51 PM
GregorzIV
Casual Listener
1000 Views
2 replies
2 likes

1000 Views
2 replies
2 likes

Spotify Family

Ich habe einen Premium Account über meine Apple ID, dieses Abo möchte ich kündigen um Spotify Family nutzen zu können. Gehen dadurch meine Playlisten verloren?

annamami
Newbie
Ich habe einen Premium Account über meine Apple ID, dieses Abo möchte ich kündigen um Spotify Family nutzen zu können. Gehen dadurch meine Playlisten verloren?
2016-07-25 6:55:27 PM
2016-07-25 7:27:45 PM
Hubo
Community Legend
372 Views
1 replies
0 likes

372 Views
1 replies
0 likes

Spotify doesn't import every song

I'm encountering a problem where Spotify is recognizing local files I have downloaded, but not letting me play a couple of them. I can play them outside of Spotify just fine. Is there a solution to this? In the attachment, the greyed out songs are th...

paledragon64
Casual Listener
I'm encountering a problem where Spotify is recognizing local files I have downloaded, but not letting me play a couple of them. I can play them outside of Spotify just fine. Is there a solution to t...
2016-07-17 8:47:07 PM
2016-07-25 5:59:28 PM
paledragon64
Casual Listener
839 Views
4 replies
0 likes

839 Views
4 replies
0 likes

App crashes after opening

After 30/40 secs I open the app, it crashes no matter what I do: if I start a playlist, if I look through my music or even if I do nothing and simply leave it open whithout even playing music. Tried with Wi-Fi or 4G, tried in aeroplane mode, tried us...

Kosacco
Casual Listener
After 30/40 secs I open the app, it crashes no matter what I do: if I start a playlist, if I look through my music or even if I do nothing and simply leave it open whithout even playing music. Tried ...
2016-07-25 4:01:21 PM
2016-07-25 5:39:23 PM
CQCar
Newbie
553 Views
1 replies
0 likes

553 Views
1 replies
0 likes

Messages/Songs Sent From Mobile Not Showing

I sent a bunch of songs over to a friend last night for him to add to a joint playlist (since we don't have the option to have a co-op playlist without it being open to the entire world, but that's another topic), and when I when I went to check the ...

nectarprotector
Newbie
I sent a bunch of songs over to a friend last night for him to add to a joint playlist (since we don't have the option to have a co-op playlist without it being open to the entire world, but that's a...
2016-07-25 4:46:43 PM
520 Views
0 replies
0 likes
message inbox
messages
Mobile
not sending

520 Views
0 replies
0 likes

Songs

Why did a song disappear off my playlist and now cannot locate song to re- download . Song cannot be found

user-removed
Visitor
Why did a song disappear off my playlist and now cannot locate song to re- download . Song cannot be found
2016-07-24 7:12:24 PM
2016-07-25 2:40:50 PM
Hubo
Community Legend
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Iphone 5S volume goes to max and gets stuck, Screen blinks due to the max volume.

Hi this problem comes and goes, some days the volume goes to max once. And some days like today it is constantly max and freezes there. The problem dissappears completely when i delete the Spotify app, I have had this problem with every IOS so far, a...

Risberget
Newbie
Hi this problem comes and goes, some days the volume goes to max once. And some days like today it is constantly max and freezes there. The problem dissappears completely when i delete the Spoti...
2016-07-25 10:35:34 AM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

How to delete cheked in (without connection) songs

I can't checked in songs anymore because I've reached the max.So I wanted to delete some but I have to do it one by oneDo you kow any other way? Thank you

MathZ1001
Casual Listener
I can't checked in songs anymore because I've reached the max. So I wanted to delete some but I have to do it one by one Do you kow any other way? Thank you 🙂
2016-07-25 10:14:36 AM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

What generations of ipod touch will work with spotify (prem)?

I am a premium member and I would like to know what generation should I buy for spotify to work? Will it work on 4th and 5th or only 6th? ALSO another question, is it possible to still have itunes music from itunes on the ipod touch along with the sp...

modestaz
Newbie
I am a premium member and I would like to know what generation should I buy for spotify to work? Will it work on 4th and 5th or only 6th? ALSO another question, is it possible to still have itunes mu...
2016-07-24 5:56:07 PM
2016-07-25 10:06:39 AM
MathZ1001
Casual Listener
6106 Views
2 replies
0 likes

6106 Views
2 replies
0 likes

Solved!! Paid for premium through iTunes on my iPhone and my account still says free

Hi I just paid for my account yesterday and my account still say free. I've tried logging out and reinstalling the app but nothing worked. Please help! I pay on my iPhone through my iTunes account, it usually works but it's not working this time.

xjaniee
Casual Listener
Hi I just paid for my account yesterday and my account still say free. I've tried logging out and reinstalling the app but nothing worked. Please help! I pay on my iPhone through my iTunes account, i...
2016-07-23 5:11:33 AM
2016-07-25 9:51:20 AM
Maxim
Spotify Star
816 Views
4 replies
0 likes

816 Views
4 replies
0 likes

Ipod Touch wont download spotify

I have an old ipod touch I have been trying to download spotify on for work (I am an activities coordinator at a retirement home). I have spotify premium. It tells me I need iOS 7.0 or later to download the application. When I try to update my ipod, ...

webbja
Newbie
I have an old ipod touch I have been trying to download spotify on for work (I am an activities coordinator at a retirement home). I have spotify premium. It tells me I need iOS 7.0 or later to downl...
2016-07-23 11:30:53 PM
2016-07-25 8:41:25 AM
fexloguitar
Casual Listener
2379 Views
2 replies
0 likes

2379 Views
2 replies
0 likes

Error: When connecting to DAC volume goes to max (iPad)

For not apparent reason when I connect Spotify from the Devices menu with my external DAC for music playback (Hegel 160 amp) Spotify changes the iPad volume to its maximum setting! The volume limit on my iPad settings doesn't seem to work either. I h...

user-removed
Visitor
For not apparent reason when I connect Spotify from the Devices menu with my external DAC for music playback (Hegel 160 amp) Spotify changes the iPad volume to its maximum setting! The&nbsp...
2016-07-25 8:39:29 AM
526 Views
0 replies
0 likes

526 Views
0 replies
0 likes

How do I get Spotify premium with iTunes gift card?

Hello, I have an iPhone and I have an iTunes gift card, which I added to my iTunes account. How do I upgrade to Premium using that money in my iTunes account? Like what are the steps. Because I can't find any option in the app for inapp purchases. An...

Omaradelm
Regular
Hello, I have an iPhone and I have an iTunes gift card, which I added to my iTunes account. How do I upgrade to Premium using that money in my iTunes account? Like what are the steps. Because I can't...
2016-05-27 9:57:13 AM
2016-07-25 3:21:02 AM
22vlesrrt2sfw36
Newbie
168754 Views
9 replies
5 likes

168754 Views
9 replies
5 likes

No sound iPhone 6, premium account

Dear Spotify,There have been several people wrote about this issue extensively already. But I can't locate any solution offered by your team, if you expect us to fork out for premium subscription, we expect the songs will play. I'm getting no sound, ...

Sid16
Newbie
Dear Spotify, There have been several people wrote about this issue extensively already. But I can't locate any solution offered by your team, if you expect us to fork out for premium subscription, ...
2016-07-25 2:33:56 AM
478 Views
0 replies
0 likes

478 Views
0 replies
0 likes

Spotify won't play on one of my devices

I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my PlayStation what do I do

Javan304
Newbie
I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my...
2016-07-03 4:57:17 PM
2016-07-24 8:24:12 PM
Claretal
Newbie
571 Views
2 replies
0 likes

571 Views
2 replies
0 likes

Lost premium although I have it

I have premium acc as ALP-100 from Vodafone but I do not have it at my iphone6.I have used sometimes and all of a sudden I lost it. I have checked from my gsm operator and (many times) and they confirmed that I am still premium acc for Spotify? Whom ...

Alp-100
Newbie
I have premium acc as ALP-100 from Vodafone but I do not have it at my iphone6. I have used sometimes and all of a sudden I lost it. I have checked from my gsm operator and (many times) and they con...
2016-07-24 6:51:14 PM
2016-07-24 7:26:51 PM
osornios
Spotify Star
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Losing offline songs repeatedly

This just started yesterday, but after rebooting my phone, I had been logged out of Spotify and all my offline music had been purged from the cache, meaning it all had to be re-downloaded. Everything downloaded fine yesterday and I used Spotify all d...

eljt
Regular
This just started yesterday, but after rebooting my phone, I had been logged out of Spotify and all my offline music had been purged from the cache, meaning it all had to be re-downloaded. Ever...
2016-07-24 7:02:28 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

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