Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29852 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94422 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424127 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293576 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I downloaded a mp3 file and it shows up in my local files, so I put it in the playlist I wanted it in and made sure I had the offline sync ticked. The songs will play perfectly fine on my computer, but on my phone only three of the songs I downloa...
So I downloaded a mp3 file and it shows up in my local files, so I put it in the playlist I wanted it in and made sure I had the offline sync ticked. The songs will play perfectly fine on my computer...
356 Views
0 replies
0 likes
I've just upgraded to premium version of spotify but i realized that i can stream only in shuffle mode on my iphone 5s. Is it the only way for a mobile device? If so premium version is not so interesting for me. Thank you
I've just upgraded to premium version of spotify but i realized that i can stream only in shuffle mode on my iphone 5s. Is it the only way for a mobile device? If so premium version is not so interes...
Roadie
1119 Views
9 replies
0 likes
I have a mp3 file on my computer, and it will play when it is on a spotify playlist on my computer. When I make this playlist available offline, both on my computer and my phone, the song will not sync to my computer. I have both devices connected to...
I have a mp3 file on my computer, and it will play when it is on a spotify playlist on my computer. When I make this playlist available offline, both on my computer and my phone, the song will not sy...
Newbie
460 Views
1 replies
0 likes
Gostaria de me desvincular do facebook, mas não consegui cadastrar um novo e-mail na minha conta do Spotify. Como faço, não quero perder minhas pastas e minha conta premium!AttValeria Araújo
Gostaria de me desvincular do facebook, mas não consegui cadastrar um novo e-mail na minha conta do Spotify. Como faço, não quero perder minhas pastas e minha conta premium! Att Valeria Araújo
Spotify
496 Views
1 replies
0 likes
I started my free premium trial today and first I was having issues with connectivity. It said I was offline when I was connected to wifi. I deleted and then reinstalled the app (on my iPhone 6) and now every time I try logging in with Facebook it sa...
I started my free premium trial today and first I was having issues with connectivity. It said I was offline when I was connected to wifi. I deleted and then reinstalled the app (on my iPhone 6) and ...
Spotify
492 Views
1 replies
0 likes
I have a big problem with spotify. It doesn't want to changes to online mode. Songs are changing and i can't listen any of them. My internet connection is fine and im sure of this. Reinstal didn't help. I didn't have to problem like this before. Hope...
I have a big problem with spotify. It doesn't want to changes to online mode. Songs are changing and i can't listen any of them. My internet connection is fine and im sure o...
Roadie
417 Views
1 replies
0 likes
The subject is clear i con not download files after iphone recovery because of the limit how can I fix it?
The subject is clear i con not download files after iphone recovery because of the limit how can I fix it?
Spotify Star
466 Views
3 replies
0 likes
Why can't I use my debit card to pay for premium?
Why can't I use my debit card to pay for premium?
Spotify Star
392 Views
1 replies
0 likes
So i created my spotify in a country that has spotify but now i am moving to country where spotify is unavailable, can my account still work in the country that doesnt have spotify if i have a premium account?
So i created my spotify in a country that has spotify but now i am moving to country where spotify is unavailable, can my account still work in the country that doesnt have spotify if i have a premiu...
Roadie
484 Views
1 replies
0 likes
Hey i Got a new iPhone and downloaded Spotify. I Got Spotify premium om the old phone. Though that i just could Down load and all ny playlist World ve there. But i only have Spotify free now. I have logged out and logged in With ny password and user ...
Hey i Got a new iPhone and downloaded Spotify. I Got Spotify premium om the old phone. Though that i just could Down load and all ny playlist World ve there. But i only have Spotify free now. I have ...
Gig Goer
665 Views
1 replies
0 likes
So this is very specific, but I've noticed that the cover art for the single version of Through the Wire by Kanye West loads correctly in the thumbnail on his artist page, but doesn't load when playing the song, or on the song's page, or in your pers...
So this is very specific, but I've noticed that the cover art for the single version of Through the Wire by Kanye West loads correctly in the thumbnail on his artist page, but doesn't load when playi...
Newbie
785 Views
2 replies
0 likes
i am a spotify premium user and have been for over a year now. i saw one of my friends with the behind the lyrics option one day and i had never seen it before, i went through some of my songs and none of them had this option so i searched the song t...
i am a spotify premium user and have been for over a year now. i saw one of my friends with the behind the lyrics option one day and i had never seen it before, i went through some of my songs and no...
Roadie
491 Views
1 replies
0 likes
How do I get premium with iTunes as it's not showing the option on the app
How do I get premium with iTunes as it's not showing the option on the app
Community Legend
621 Views
3 replies
0 likes
I am running Spotify (5.7.0.1055) on my iPod Touch (Late 2013, iOS 9.3.2) and can’t see any Podcast. I have tried to clean install Spotify already. On my Android device the podcasts are availabe. Is this a known issue or aren’t podcasts supported on ...
I am running Spotify (5.7.0.1055) on my iPod Touch (Late 2013, iOS 9.3.2) and can’t see any Podcast. I have tried to clean install Spotify already. On my Android device the podcasts are availabe...
Casual Listener
1319 Views
2 replies
1 likes
Hey , I just want to delete my account .. is that possible ?
Hey , I just want to delete my account .. is that possible ?
Community Legend
464 Views
1 replies
0 likes
Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read)I found Spotify on my Sony Xperia E4 Dual got slightly more features than on iPad mini 2,which is not fair. I found Spotify on my Sony Xperia E4 Dual got slightly more f...
I found Spotify on my Sony Xperia E4 Dual got slightly more features than on iPad mini 2,which is not fair.
Regular
4303 Views
4 replies
0 likes
Hello. The application is not downloading the music mode " mobile data use." Marker "off -line listening " the application states that awaits wi -fi signal and does not download the songs , the mobile data usage . Furthermore , some of which were dow...
Hello. The application is not downloading the music mode " mobile data use." Marker "off -line listening " the application states that awaits wi -fi signal and does not download the songs , the mobil...
426 Views
0 replies
1 likes
If I create a playlist with premium can I access it while overseas in the philippines
If I create a playlist with premium can I access it while overseas in the philippines
Newbie
546 Views
2 replies
0 likes
I paid for premium through my apple account but i havent recieved it yet and i am very upset
I paid for premium through my apple account but i havent recieved it yet and i am very upset
Casual Listener
730 Views
2 replies
0 likes
I dont get Spotify Offline. I have repeatily experinced playlist set to Saved and Available Offline. But as soon as I am in the air certain list arent accesible. Check out the screen shots I took.In the plain the playlist I'd set to offline the day b...
I dont get Spotify Offline. I have repeatily experinced playlist set to Saved and Available Offline. But as soon as I am in the air certain list arent accesible. Check out the screen shots I took. I...
Music Fan
755 Views
4 replies
0 likes
