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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36566 Views

40 replies

10 likes

  • 36566 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101907 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1272 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298734 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125607 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

App Store

Accidentally deleted the app and can't re-download because it says that it's only for iPad?

Newbie

Accidentally deleted the app and can't re-download because it says that it's only for iPad?

mapuya19

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Spotify premium not working

Hi,I've recently upgraded my phone and though I can log into Spotify through Facebook, it doesn't recognise that I have Spotify premium. I'm still paying for this through iTunes but when I log in nothing shows up.Thanks

Visitor

Hi, I've recently upgraded my phone and though I can log into Spotify through Facebook, it doesn't recognise that I have Spotify premium. I'm still paying for this through iTunes but when I log in...

blerch

Gig Goer

558 Views

3 replies

0 likes

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Party Feature NOT WORKING!

I've uninstalled this piece of **bleep** 13 times, have the most up to date iOS and Spotify version why isn't this working?

Newbie

I've uninstalled this piece of **bleep** 13 times, have the most up to date iOS and Spotify version why isn't this working?

544 Views

0 replies

0 likes

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Superuser Contribution Songs stops playing in the middle

Started having the issue the day before yesterday, when the songs I played stopped after 20-30 seconds.Tried switching to offlined playlists, offline mode, repeat/shuffle, restart app, sign out, but nothing seems to work...Have been a premium user fo...

Casual Listener

Started having the issue the day before yesterday, when the songs I played stopped after 20-30 seconds. Tried switching to offlined playlists, offline mode, repeat/shuffle, restart app, sign out, bu...

B260175

Casual Listener

1176 Views

3 replies

1 likes

  • 1176 Views
  • 3 replies
  • 1 likes

Its useless

Premium is rubbish I was very happy with Spotify till now.Ive just paid for premium and it is rubbish and doesnt work. I cant list the faults. why do I get adverts, why cant I play my playlist why cant I get online, keeps telling me Im offline,can I ...

Casual Listener

Premium is rubbish I was very happy with Spotify till now.Ive just paid for premium and it is rubbish and doesnt work. I cant list the faults. why do I get adverts, why cant I play my playlist why ca...

pinen83

Music Fan

1544 Views

6 replies

0 likes

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  • 6 replies
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why can't I play music on two devices at once

my dad has recently signed us up for Spotify family premium. but whenever I go to play a song at the same time that he is playing one, it then swaps devices and begins to play my music on his phone. I have the option of clicking continue or listen on...

Casual Listener

my dad has recently signed us up for Spotify family premium. but whenever I go to play a song at the same time that he is playing one, it then swaps devices and begins to play my music on his phone. ...

Hubo

Community Legend

1319 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

How do I deactivate Shuffle?

Hello! I can't deactivate the Shuffle function since my test premium subscription ended!I deinstalled the app but it didn't work! The problem is just on my phone...I don't have the problem on my iPad! Please help me...I want to deactivate Shuffle...I...

Casual Listener

Hello!   I can't deactivate the Shuffle function since my test premium subscription ended! I deinstalled the app but it didn't work!   The problem is just on my phone...I don't have th...

Playstein

Casual Listener

915 Views

2 replies

0 likes

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  • 2 replies
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Specific Tracks Not Playing

I have had this problem for awhile where I select a song to play and nothing happens. It only occurs with a couple different tracks, most recently "Second Chance" by Shinedown. I have tried online, offline, in a playlist, from the album, etc. The tra...

Newbie

I have had this problem for awhile where I select a song to play and nothing happens. It only occurs with a couple different tracks, most recently "Second Chance" by Shinedown. I have tried online, o...

osornios

Spotify Star

533 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Saved offline music will not play when offline.

I am using spotify premium on my iPhone SE but have had the same issue with my last iPhone 5. There are green arrows next to all of my saved playlists and songs. I've tried reinstalling the app, and I've tried manualling turning offline mode on in th...

Casual Listener

I am using spotify premium on my iPhone SE but have had the same issue with my last iPhone 5. There are green arrows next to all of my saved playlists and songs. I've tried reinstalling the app, and ...

snewman81

Newbie

834 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Problema

Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?

Casual Listener

Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?

Alejandar

Spotify

512 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution App keeps crashing

The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. does anyone know the reason for this?ThanksDom

Newbie

The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. doe...

Alejandar

Spotify

428 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Mobile Login Failed

I can't login to mobile ios. I reset my password and uninstalled/ reinstalled spotify and restarted my phone. My subscription is good and working on my laptop...HELP

Newbie

I can't login to mobile ios. I reset my password and uninstalled/ reinstalled  spotify and restarted my phone. My subscription is good and working on my laptop...HELP

Alejandar

Spotify

524 Views

1 replies

0 likes

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  • 1 replies
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Language

HiI were just in Italy on holliday, and one day my Spotify turned Italian!!! And I am from Norway and my language is Norwegian.I have deleted the app, logged out and back in. Turned my phone off... What to do???illalis

Casual Listener

Hi I were just in Italy on holliday, and one day my Spotify turned Italian!!! And I am from Norway and my language is Norwegian. I have deleted the app, logged out and back in. Turned my phone off....

Bittencourt

Spotify Star

643 Views

3 replies

0 likes

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Offline

Yesterday I could lissen offline on my music but not today. Why? I have premium och a iphone.

Newbie

Yesterday I could lissen offline on my music but not today. Why? I have premium och a iphone.

Swanny

Community Legend

472 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local Files Not Syncing To Phone?

So I downloaded a mp3 file and it shows up in my local files, so I put it in the playlist I wanted it in and made sure I had the offline sync ticked. The songs will play perfectly fine on my computer, but on my phone only three of the songs I downloa...

Newbie

So I downloaded a mp3 file and it shows up in my local files, so I put it in the playlist I wanted it in and made sure I had the offline sync ticked. The songs will play perfectly fine on my computer...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Only "shuffle mode" in ios!

I've just upgraded to premium version of spotify but i realized that i can stream only in shuffle mode on my iphone 5s. Is it the only way for a mobile device? If so premium version is not so interesting for me. Thank you

Casual Listener

I've just upgraded to premium version of spotify but i realized that i can stream only in shuffle mode on my iphone 5s. Is it the only way for a mobile device? If so premium version is not so interes...

mzwagemakers

Roadie

1186 Views

9 replies

0 likes

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Offline syncing

I have a mp3 file on my computer, and it will play when it is on a spotify playlist on my computer. When I make this playlist available offline, both on my computer and my phone, the song will not sync to my computer. I have both devices connected to...

Newbie

I have a mp3 file on my computer, and it will play when it is on a spotify playlist on my computer. When I make this playlist available offline, both on my computer and my phone, the song will not sy...

Grexion

Newbie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email

Gostaria de me desvincular do facebook, mas não consegui cadastrar um novo e-mail na minha conta do Spotify. Como faço, não quero perder minhas pastas e minha conta premium!AttValeria Araújo

Newbie

Gostaria de me desvincular do facebook, mas não consegui cadastrar um novo e-mail na minha conta do Spotify. Como faço, não quero perder minhas pastas e minha conta premium! Att Valeria Araújo

Alejandar

Spotify

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes