Library suddenly empty

[stefanboldt90]

Hey Guys,
my whole Library just deleted itself.
Playlists are still there, but ~1200 saved songs are gone without a reason.
Already tried a relog but it didnt change.

Please help 😭😭😭

[Alejandar]

Hey @stefanboldt90, welcome to the Spotify Community.

To start, can you let us know what device, operating system, and version of Spotify you're using? Also, did your Songs went missing on more than one device?

If you could remember when this happened (maybe after an update) and send us a screenshot of what you see inside the app (e.g. loading spinner), it'd be super helpful.

Keep us posted.