Acount merge malfunction

[8xchrissyx8]

I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated my email on fb to my current spotify email a while back as well and now my account says free. No longer premium. Cant fix it...

[osornios]

Hey @8xchrissyx8,

Try logging into your Spotify profile on your browser here with your Spotify email. Your username will be displayed after you login.

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

I recommend you to keep a different Spotify email address from your Facebook one, as it may mix up a duplicate Spotify account for you.

Hope it helps. 🙂

[8xchrissyx8]

Hey thank you this helps i got in

[osornios]

Nice. Glad I was able to help. 🙂