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HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it still continues freezing! I just uninstalled it a few minutes ago, because it was frozen on the playlist page no matter what I did (I restarted my phone, and went back on the app and it was still frozen). Whenever I try to download songs to a playlist, guess what - IT FREEZES! I am seriously so desperate for help, because uninstalling it every week and redownloading all my songs is a waste of my time for something I pay 10 bucks a month for. Oh and, I am using the iPhone 5 (iOS 9.2 I think (not most recent ios)), with the most recent update for spotify (if that helps). Thanks. ****UPDATE, I thought it was working, but guess what, it froze on playlist page and now won't open!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hey @autumnpowers
Let's try to troubleshoot this issue with you. 🙂
First of all, please try a clean reinstallation. This can resolve many common issues.
If you're still having trouble after a reinstall, please let us know the following details:
If you could get back to us with those details it would be great. Thanks!
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