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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74258 Views
  • 16 replies
  • 37 likes
  • 74258 Views
  • 16 replies
  • 37 likes

Songs stop with 1-3 seconds left on track...will not continue

Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't start it up again, only thing that works is fast forward to ...

  • Newbie
  • Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer.   every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't ...
  • 370 Views
  • 0 replies
  • 0 likes
  • 370 Views
  • 0 replies
  • 0 likes

Solved!! Iphone Problems

Hey.I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows.I just got A Premium account through the family deal. now I downloaded the app on my Iphone and wanted to listen to music and dow...

  • Casual Listener
  • Hey. I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows. I just got A Premium account through the family deal. now I downloaded the...
  • brunomusic
  • Casual Listener
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Creating a playlist

Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!

  • Newbie
  • Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!
  • ItsJamesJ
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Spotify Premium through the app

I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?

  • Visitor
  • I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?
  • user-removed
  • Not applicable
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Can't get premium on my new iPhone

I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".

  • Newbie
  • I couldn't get Premium on my new iphone even I've signed out already on the old one.  Now both of my iPhones got "Free". 
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Payment woes

So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?

  • Casual Listener
  • So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?
  • ItsJamesJ
  • Community Legend
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes

Solved!! Can't Login through Facebook

Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at square one. I have looked through and tried everything...

  • Casual Listener
  • Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at squ...
  • user-removed
  • Not applicable
  • 838 Views
  • 3 replies
  • 1 likes
  • 838 Views
  • 3 replies
  • 1 likes

spotify offline

Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP

  • Casual Listener
  • Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP 😞
  • mimi2305
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes

When i unsync playlist or albums to get more space , the iOS app still claims that i have no space

The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks ( which in itself is unaceptable and unexcusable to do to a premium user ) ok.. However if i then unsync some albums or playlist and try to sync some other alb...

  • Roadie
  • The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks  ( which in itself is unaceptable and unexcusable to do to a premium user ) ok..    Howeve...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Paguei um plano de 6 meses à vista e ainda está como free

Olá boa noite!!!Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free...Vcs podem me ajudar por favor???Meu email: leleabdala2012@gmail.comAguardo

  • Newbie
  • Olá boa noite!!! Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free... Vcs podem me ajudar por favor??? Meu email: leleabdala2012@gmail.com Ag...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Spotify premium

When Spotify charges you a double payment what do you do to get your premium back when you paid?

  • Newbie
  • When Spotify charges you a double payment what do you do to get your premium back when you paid?
  • osornios
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

issues playing certain artists on mobile

I've recently encountered a problem playing certain artists on my mobile device (Iphone 6s). This problem started in the last couple of days and I'm wondering if this is going to resolve itself, or I need to resolve it, or it will never be resolved. ...

  • Newbie
  • I've recently encountered a problem playing certain artists on my mobile device (Iphone 6s). This problem started in the last couple of days and I'm wondering if this is going to resolve itself, or I...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Download not Working

I use Spotify Premium on iOS 9.3 on an iPhone SE, 64GB, I have 17GB of music offline and can't get anymore. If I flick the "Avaliable Offline" Switch in Artists, Songs or Albums it does not hold or react, as soon as I leave or press the back arrow it...

  • Casual Listener
  • I use Spotify Premium on iOS 9.3 on an iPhone SE, 64GB, I have 17GB of music offline and can't get anymore. If I flick the "Avaliable Offline" Switch in Artists, Songs or Albums it does not hold or r...
  • Astame
  • Community Legend
  • 3281 Views
  • 8 replies
  • 0 likes
  • 3281 Views
  • 8 replies
  • 0 likes

Spotify Party

Hi, So a while ago 'Party mode' was released. But how can you acces it on your iPad, android phone, Windows PC, etc., simply on every device but iPhone? Thanks in advance!

  • Newbie
  • Hi,   So a while ago 'Party mode' was released. But how can you acces it on your iPad, android phone, Windows PC, etc., simply on every device but iPhone?   Thanks in advance!
  • 541 Views
  • 0 replies
  • 0 likes
  • 541 Views
  • 0 replies
  • 0 likes

Solved!! Can't login on Iphone 5 via Facebook

Hi everyone,For some reason, I've been disconnected from Spotify on my Iphone 5 and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook" and input my e-mail, my Facebook password and click OK as requi...

  • Newbie
  • Hi everyone, For some reason, I've been disconnected from Spotify on my Iphone 5  and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook"...
  • skeliiii
  • Newbie
  • 804 Views
  • 2 replies
  • 0 likes
  • Facebook
    Login
  • 804 Views
  • 2 replies
  • 0 likes

Not able to share music and message a friend

Hi everyone,I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name didnt show up in the box. But this just happened on pho...

  • Newbie
  • Hi everyone, I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name di...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Music stops when I use messages (texts)

Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newest version (10. Its a beta version)

  • Newbie
  • Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newes...
  • LordRollin
  • Community Legend
  • 701 Views
  • 1 replies
  • 0 likes
  • 701 Views
  • 1 replies
  • 0 likes

Volume on external devise

Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeakers? Greatful for help.

  • Newbie
  • Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeaker...
  • LordRollin
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Songs won't appear in my local files

Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. Does somebody have the same problem and maybe a sol...

  • Newbie
  • Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. ...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Crossfade Not working On Desktop

Hi Everyone,Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas? B

  • Casual Listener
  • Hi Everyone, Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas?   B
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes