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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232682 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114260 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303983 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129681 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Offline album with some musics with echo/noise problem

I've downloaded an album called "Nação Serrana" from "Os Serranos", but from the music "Loucos por Serrano" starts and echo and a background noise preventing to hear the music properly. I've already turned off Offline availability and incrise the dow...

Visitor

I've downloaded an album called "Nação Serrana" from "Os Serranos", but from the music "Loucos por Serrano" starts and echo and a background noise preventing to hear the music properly.   ...

annasteen

Newbie

474 Views

1 replies

0 likes

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  • 1 replies
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Radio Error

m on iPhone 5; brand new to Spotify. When I'm playing a song, and I click the Radio option in the sub-menu, I get an Error Message (no number). Help? What's going on? I thought I could initiate a radio function around any song...

Newbie

m on iPhone 5; brand new to Spotify.  When I'm playing a song, and I click the Radio option in the sub-menu, I get an Error Message (no number).  Help?  What's going on?  I t...

476 Views

0 replies

0 likes

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Spotify don't download the musics

My Spotify has a bug, when I click on "available offline" the download don't start and I don't have any message after that, this just doesn't work, I have sufficient memory, I need help. ThanksiPhone 6s 64gb

Casual Listener

My Spotify has a bug, when I click on "available offline" the download don't start and I don't have any message after that, this just doesn't work, I have sufficient memory, I need help. Thanks iP...

Didiap

Newbie

652 Views

1 replies

1 likes

  • 652 Views
  • 1 replies
  • 1 likes

Iphone keeps stopping Spotify

I am trying to use Spotify as a continuous music player for music at a restaurant. It plays for about 24 hours but then kicks the app off and stops the music. Is there a way to continuously play the music without having the keep hitting repeat and pl...

Newbie

I am trying to use Spotify as a continuous music player for music at a restaurant. It plays for about 24 hours but then kicks the app off and stops the music. Is there a way to continuously play the ...

margaret-kraus

Gig Goer

893 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify app on iPhone won't let me log in

I have been at this several times for the last few weeks and I'm begining to become very frustrated. I cannot log into Spotify through the app on my iPhone; however, if I long in through a web browser, it's fine. Through the iPhone app I will click "...

Newbie

I have been at this several times for the last few weeks and I'm begining to become very frustrated. I cannot log into Spotify through the app on my iPhone; however, if I long in through a web browse...

772 Views

0 replies

1 likes

  • 772 Views
  • 0 replies
  • 1 likes

Facebook Log in on IOS

I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify account and use Spotify on my iPhone, any solutions?...

Newbie

I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify a...

471 Views

0 replies

0 likes

iphone
Log-in
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Remove from library not working

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What is with that?!?

Visitor

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What ...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
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My Spotify won't show album covers

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

Newbie

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

872 Views

0 replies

0 likes

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  • 0 replies
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Music won't download to offline mode

Why won't my music download to offline mode !?

Regular

Why won't my music download to offline mode !?

Victorhugobarba

Newbie

18539 Views

18 replies

1 likes

  • 18539 Views
  • 18 replies
  • 1 likes

Huge delay after clicking play song or adding songs to playlists (iPad Mini)

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a song to a playlist. I thought it was my internet con...

Newbie

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a s...

silentpilgrim

Regular

1144 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Locked out of my account

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home country to France because I can't even access my accou...

Newbie

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home cou...

osornios

Spotify Star

749 Views

1 replies

0 likes

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  • 1 replies
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iPhone 6 app won't download

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

Casual Listener

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

Cara30

Casual Listener

1366 Views

5 replies

0 likes

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Solved!! Liked from radio

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that have deleted it? Can u guys help?

Casual Listener

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that  have deleted it? Can u guys help?

musicbrenda

Newbie

23594 Views

131 replies

1 likes

  • 23594 Views
  • 131 replies
  • 1 likes

Spotify offline when on 4G

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

Newbie

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

Bittencourt

Spotify Star

10156 Views

1 replies

0 likes

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  • 1 replies
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Can't login through app after changing Facebook Password.

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have already authorized Spotify". I then hit OK and I'm tak...

Casual Listener

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have alr...

petruspjs

Newbie

1354 Views

5 replies

0 likes

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  • 5 replies
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Trying to purchase premium

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

Newbie

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

OviiiOne

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
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Spotify online but no images are showing up

Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm offline

Newbie

Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm of...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Tabbed Menu not showing up

I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with various phones seem to have this menu layout, but not ...

Casual Listener

I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with var...

emag02

Newbie

979 Views

3 replies

0 likes

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  • 3 replies
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iPad unable to sync for offline music use

Hello.So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer either, just the iPad. Am I screwed without a main compute...

Casual Listener

Hello. So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer...

Spivey69

Newbie

18917 Views

23 replies

0 likes

  • 18917 Views
  • 23 replies
  • 0 likes