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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

273873 Views

58 replies

14 likes

  • 273873 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

174632 Views

507 replies

108 likes

  • 174632 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

116345 Views

19 replies

38 likes

  • 116345 Views
  • 19 replies
  • 38 likes

What generations of ipod touch will work with spotify (prem)?

I am a premium member and I would like to know what generation should I buy for spotify to work? Will it work on 4th and 5th or only 6th? ALSO another question, is it possible to still have itunes music from itunes on the ipod touch along with the sp...

Newbie

I am a premium member and I would like to know what generation should I buy for spotify to work? Will it work on 4th and 5th or only 6th? ALSO another question, is it possible to still have itunes mu...

MathZ1001

Casual Listener

6231 Views

2 replies

0 likes

  • 6231 Views
  • 2 replies
  • 0 likes

Solved!! Paid for premium through iTunes on my iPhone and my account still says free

Hi I just paid for my account yesterday and my account still say free. I've tried logging out and reinstalling the app but nothing worked. Please help! I pay on my iPhone through my iTunes account, it usually works but it's not working this time.

Casual Listener

Hi I just paid for my account yesterday and my account still say free. I've tried logging out and reinstalling the app but nothing worked. Please help! I pay on my iPhone through my iTunes account, i...

Maxim

Spotify Star

1058 Views

4 replies

0 likes

  • 1058 Views
  • 4 replies
  • 0 likes

Ipod Touch wont download spotify

I have an old ipod touch I have been trying to download spotify on for work (I am an activities coordinator at a retirement home). I have spotify premium. It tells me I need iOS 7.0 or later to download the application. When I try to update my ipod, ...

Newbie

I have an old ipod touch I have been trying to download spotify on for work (I am an activities coordinator at a retirement home). I have spotify premium. It tells me I need iOS 7.0 or later to downl...

fexloguitar

Casual Listener

2483 Views

2 replies

0 likes

  • 2483 Views
  • 2 replies
  • 0 likes

Error: When connecting to DAC volume goes to max (iPad)

For not apparent reason when I connect Spotify from the Devices menu with my external DAC for music playback (Hegel 160 amp) Spotify changes the iPad volume to its maximum setting! The volume limit on my iPad settings doesn't seem to work either. I h...

Visitor

For not apparent reason when I connect Spotify from the Devices menu with my external DAC for music playback (Hegel 160 amp) Spotify changes the iPad volume to its maximum setting! The&nbsp...

597 Views

0 replies

0 likes

  • 597 Views
  • 0 replies
  • 0 likes

How do I get Spotify premium with iTunes gift card?

Hello, I have an iPhone and I have an iTunes gift card, which I added to my iTunes account. How do I upgrade to Premium using that money in my iTunes account? Like what are the steps. Because I can't find any option in the app for inapp purchases. An...

Regular

Hello, I have an iPhone and I have an iTunes gift card, which I added to my iTunes account. How do I upgrade to Premium using that money in my iTunes account? Like what are the steps. Because I can't...

22vlesrrt2sfw36

Newbie

169764 Views

9 replies

5 likes

  • 169764 Views
  • 9 replies
  • 5 likes

No sound iPhone 6, premium account

Dear Spotify,There have been several people wrote about this issue extensively already. But I can't locate any solution offered by your team, if you expect us to fork out for premium subscription, we expect the songs will play. I'm getting no sound, ...

Newbie

Dear Spotify, There have been several people wrote about this issue extensively already. But I can't locate any solution offered by your team, if you expect us to fork out for premium subscription, ...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Spotify won't play on one of my devices

I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my PlayStation what do I do

Newbie

I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my...

Claretal

Newbie

685 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Lost premium although I have it

I have premium acc as ALP-100 from Vodafone but I do not have it at my iphone6.I have used sometimes and all of a sudden I lost it. I have checked from my gsm operator and (many times) and they confirmed that I am still premium acc for Spotify? Whom ...

Newbie

I have premium acc as ALP-100 from Vodafone but I do not have it at my iphone6. I have used sometimes and all of a sudden I lost it. I have checked from my gsm operator and (many times) and they con...

osornios

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Losing offline songs repeatedly

This just started yesterday, but after rebooting my phone, I had been logged out of Spotify and all my offline music had been purged from the cache, meaning it all had to be re-downloaded. Everything downloaded fine yesterday and I used Spotify all d...

Regular

This just started yesterday, but after rebooting my phone, I had been logged out of Spotify and all my offline music had been purged from the cache, meaning it all had to be re-downloaded.  Ever...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Can't login

I have internet connection but I can't login in the iPhone App. I type in the username and passwort, then i loads with the "three points" infinity.What can I do that i works?

Casual Listener

I have internet connection but I can't login in the iPhone App. I type in the username and passwort, then i loads with the "three points" infinity. What can I do that i works?

parvinghofli

Casual Listener

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

Spotify interface

I have kept my Spotify up to date with the latest software but for some reason it will not update the app to the current interface. Where all of the search settings and browse and home are all at the bottom . Mine are still in the top left where you ...

Casual Listener

I have kept my Spotify up to date with the latest software but for some reason it will not update the app to the current interface. Where all of the search settings and browse and home are all at the...

Dwinkle23

Casual Listener

4775 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

No Connection, can't log in

Since yesterday Spotify on iPhone and iPad cannot connect anymore. Followed the advice:restart the app - didn't helphard reboot the device - didn't helpdelete the Spotify App and install it fresh: Now can't log in anymore, obviously no connection to ...

Casual Listener

Since yesterday Spotify on iPhone and iPad cannot connect anymore. Followed the advice: restart the app - didn't help hard reboot the device - didn't help delete the Spotify App and install it fr...

jaempilang

Casual Listener

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Left Premium for Free - now can't play my music!

I'm in iOS and can log into my account no problem but since I stopped my Premium all my music and playlists are there but I can't play them. They are in a very dull white not the true light color. Yes, I logged in and our and I reinstalled the app co...

Casual Listener

I'm in iOS and can log into my account no problem but since I stopped my Premium all my music and playlists are there but I can't play them. They are in a very dull white not the true light color. Ye...

thxmvs

Music Fan

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Songs are not syncing from desktop to iPhone

So I have an older version of Spotify, version 0.8.5.1356. I've never had any major issues, besides sometimes my local files would not sync to my phone, but now I'm having a different problem. I was trying to sync some local files to my phone and imp...

Newbie

So I have an older version of Spotify, version 0.8.5.1356. I've never had any major issues, besides sometimes my local files would not sync to my phone, but now I'm having a different problem. I was ...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Sudden change in appearance & operation

Hi. I have Spotify Premium and use it on an iPad Air device. One of the main reasons I use it is (being a musician) to assist with learning songs so pausing and rewinding are essential operations. Suddenly in the last few days at some stage the playb...

Casual Listener

Hi. I have Spotify Premium and use it on an iPad Air device. One of the main reasons I use it is (being a musician) to assist with learning songs so pausing and rewinding are essential operations.&nb...

osornios

Spotify Star

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Spotify Premium

I can´t install Spotify Premium, i have tried with 3 different Credit Cards and don't let me... Any suggestions?

Casual Listener

I can´t install Spotify Premium, i have tried with 3 different Credit Cards and don't let me... Any suggestions?

jaz1980

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Can't play any songs offline if playlist is only partially downloaded (new bug).

When a playlist is set to 'available offline' but not all songs are downloaded then trying to access the playlist when no internet is available (airplane, abroad) does give 'not availably offline' warning and is not accessible, this is a new bug beca...

Regular

When a playlist is set to 'available offline' but not all songs are downloaded then trying to access the playlist when no internet is available (airplane, abroad) does give 'not availably offline' wa...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

How do I pay for premium through iTunes?

I bought a 15$ iTunes card and I'm trying to buy premium but it doesn't give me the option on Spotify. I tried going to in-app purchases and it still won't let me. Please help.

Newbie

I bought a 15$ iTunes card and I'm trying to buy premium but it doesn't give me the option on Spotify. I tried going to in-app purchases and it still won't let me. Please help.

Maxim

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

problems listening to music offline

I recently downloanded the spotify app to my ipod touch, joined spotify premium, and downloaded some albums. I can listen to the downloaded albums offline for a few hours, but after about 6 hours they disappear. They reappear as soon as I come home a...

Casual Listener

I recently downloanded the spotify app to my ipod touch, joined spotify premium, and downloaded some albums.  I can listen to the downloaded albums offline for a few hours, but after about 6 hou...

raven8

Casual Listener

723 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Lost 1/3 of my music?

Hi guys. I just updated to the newest version of Spotify and I've lost a solid chunk of my library.There are very few artists that I have more than 5 songs from, despite having multiple full albums previously. Any idea? I use Premium and have an iPho...

Casual Listener

Hi guys. I just updated to the newest version of Spotify and I've lost a solid chunk of my library. There are very few artists that I have more than 5 songs from, despite having multiple full albums...

MattSuda

Spotify Star

659 Views

3 replies

0 likes

  • 659 Views
  • 3 replies
  • 0 likes