Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37161 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102656 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431272 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299143 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, None of the playlists I've created can be played on my phone and they show up as "empty". I have an iphone 6. They all play fine on my desktop. This happened after I traveled to Taiwan and the app asked me to switch region. Now my mobile and desk...
Hi, None of the playlists I've created can be played on my phone and they show up as "empty". I have an iphone 6. They all play fine on my desktop. This happened a...
528 Views
0 replies
0 likes
I have got 1 years worth of using Spotify Premium on an iPhone, with a premium subscription. I have downloaded a lot of single songs and a few playlists in the library. I have not had an issue listening to any of them offline as they had been downloa...
I have got 1 years worth of using Spotify Premium on an iPhone, with a premium subscription. I have downloaded a lot of single songs and a few playlists in the library. I have not had an issue l...
Roadie
642 Views
1 replies
0 likes
I've been running Spotify on an Apple Ipad II with no problems until recently. The music doesn't playback - it shows the selected song at the bottom of the screen but the song never starts. My internet connection is fine. Also, all of my playlists ha...
I've been running Spotify on an Apple Ipad II with no problems until recently. The music doesn't playback - it shows the selected song at the bottom of the screen but the song never starts. My intern...
Spotify Star
558 Views
3 replies
0 likes
Spotify + Spotify Community... There's been an "idea" open for over a year which was recently changed to inactive: https://community.spotify.com/t5/Live-Ideas/iOS-Music-let-user-set-iPhone-audio-output-level-before-playback/idc-p/1403764#M84787 This ...
Spotify + Spotify Community... There's been an "idea" open for over a year which was recently changed to inactive: https://community.spotify.com/t5/Live-Ideas/iOS-Music-let-user-set-iPh...
375 Views
0 replies
0 likes
Is it just me or my music just freezes after I just play it
Is it just me or my music just freezes after I just play it😡
312 Views
0 replies
0 likes
The song with the Title 1/2 Lovesong doesn't show it's title. See the attached image for more informations.
The song with the Title 1/2 Lovesong doesn't show it's title. See the attached image for more informations.
Not applicable
1015 Views
1 replies
0 likes
I only have ~1k songs that are in playlists where I have marked them to be Available Offline. I have considerably more songs that I have marked as 'Save to Your Music'. My question is: do the songs that you mark as 'Save to Your Music' count against ...
I only have ~1k songs that are in playlists where I have marked them to be Available Offline. I have considerably more songs that I have marked as 'Save to Your Music'. My question is: do...
516 Views
0 replies
0 likes
Hi Spotify team, Thanks for the continued great work you guys do everyday in bringing this amazing experience to your customers. I recently detected a bug, or an issue with the iphone mobile app. I like to listen to white noise while working, and sou...
Hi Spotify team, Thanks for the continued great work you guys do everyday in bringing this amazing experience to your customers. I recently detected a bug, or an issue with the iphone m...
333 Views
0 replies
0 likes
For a while now, my spotify app keeps being very slow. On startup, it takes several minutes to go to the homescreen, sometimes it crashes. After that, it reacts very slow. After 5 or 10 minutes the slowness stops and i can listen to music, but most o...
For a while now, my spotify app keeps being very slow. On startup, it takes several minutes to go to the homescreen, sometimes it crashes. After that, it reacts very slow. After 5 or 10 minutes ...
Regular
5368 Views
8 replies
2 likes
I'm trying to download the app on my iPhone but the icon is stuck at being dimmed with "waiting..." underneath. As far as I know I can't delete and reinstall, whenever I try to delete it from my home screen it doesn't go anywhere. Has anyone found a ...
I'm trying to download the app on my iPhone but the icon is stuck at being dimmed with "waiting..." underneath. As far as I know I can't delete and reinstall, whenever I try to delete it from my home...
Roadie
788 Views
3 replies
0 likes
I have to redownload all my songs when I go offline and they never stay there as soon as I play one song offline it tells me I need to go back online to download my music what am I doing wrong I have premium and I have to redownload my songs everytim...
I have to redownload all my songs when I go offline and they never stay there as soon as I play one song offline it tells me I need to go back online to download my music what am I doing wrong I have...
Roadie
391 Views
1 replies
0 likes
Whenever I go to browse, or search something, or even look at any account, even mine, Spotify says that an error occurred, and to try again. I restarted my iPad, disconnected the pm reconnected the Wi-Fi, deleted the app and got it back. I tried a lo...
Whenever I go to browse, or search something, or even look at any account, even mine, Spotify says that an error occurred, and to try again. I restarted my iPad, disconnected the pm reconnected the W...
Newbie
1868 Views
7 replies
12 likes
Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, poi qualche giorno fa, ho cambiato router, passando a...
Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, po...
1180 Views
0 replies
0 likes
What about the idea of turning the songs in the playlist from latest to earliest to earliest and latest, so that the newest added song is on top of the playlist.I know that you can customize your playlist but it is much work to do it everytime when y...
What about the idea of turning the songs in the playlist from latest to earliest to earliest and latest, so that the newest added song is on top of the playlist. I know that you can customize your p...
Not applicable
725 Views
1 replies
0 likes
Can't see follower or friends activity anymore on iPhone. But, I can when I am on computer. ideas?
Can't see follower or friends activity anymore on iPhone. But, I can when I am on computer. ideas?
Not applicable
1123 Views
2 replies
0 likes
I changed my facebook password, so had to reconnect in the app on my iphone. Somehow I connected to my wife's account and now it's impossible for me to log in on my facebook account in the spotify app. I pay for a premium membership so am really frus...
I changed my facebook password, so had to reconnect in the app on my iphone. Somehow I connected to my wife's account and now it's impossible for me to log in on my facebook account in the spotify ap...
499 Views
0 replies
0 likes
A couple days ago, I saw about 4 'daily mix' playlists, crafted for me. I saw the names of the songs and it was spot on, I loved it. But then within hours, it just disappeared and they don't show any such playlists anymore. It was under browse sectio...
A couple days ago, I saw about 4 'daily mix' playlists, crafted for me. I saw the names of the songs and it was spot on, I loved it. But then within hours, it just disappeared and they don't show any...
Newbie
1885 Views
3 replies
4 likes
Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, poi qualche giorno fa, ho cambiato router, passando a...
Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, po...
656 Views
0 replies
0 likes
Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.
Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.
Spotify Star
492 Views
1 replies
0 likes
