International usage

I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am confused on why I am receiving this message

• Chryschis
• Newbie
• I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am conf...
• 2016-06-20 5:39:20 AM
• 2016-06-24 7:53:26 PM
• Hubo
• Community Legend
• 867 Views
• 1 replies
• 0 likes

Activate Spotify Premium app on new iPhone 6

I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has already been used - how do I move my subscription betwe...

• rbwarren
• Newbie
• I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has alre...
• 2016-06-23 10:35:22 PM
• 2016-06-24 7:50:02 PM
• Hubo
• Community Legend
• 1989 Views
• 1 replies
• 0 likes

Clearing space

Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity. However, when I make albums unavailable offine, it doesn't clear any space. What's the best way to remove m...

• ForkUK
• Casual Listener
• Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity.  However, when I make albums unavailable offine, it...
• 2015-08-26 6:26:03 PM
• 2016-06-24 11:39:07 AM
• richvar
• Music Fan
• 732 Views
• 3 replies
• 0 likes

Why won't my password even when changed let me into the app? It opens Spotify .com but thats it's?

• Stretch72
• Casual Listener
• 2016-06-23 10:12:50 AM
• 2016-06-24 11:26:23 AM
• Stretch72
• Casual Listener
• 866 Views
• 4 replies
• 0 likes

Merge Spotify and iTunes playlists

If I import my iTunes playlists into Spotify to play offline will each track be dulipcated on my phone / take up double the space? Basically, I'd like to add tracks that are already on my phone in iTunes to playlists on Spotify and then be able to pl...

• ajw88
• Newbie
• If I import my iTunes playlists into Spotify to play offline will each track be dulipcated on my phone / take up double the space? Basically, I'd like to add tracks that are already on my phone ...
• 2016-06-24 1:55:22 AM
• 1203 Views
• 0 replies
• 0 likes
• import
  itunes

Starred Playlist missing on most devices

Hey everyone,I'm having an odd issue where I have a starred playlist via the spotify web app, but only on my work machine(win 10, chrome (play.spotify.com).My phone(ios app), my laptop (osx desktop client) and desktop at home ( win 10 desktop client)...

• Eogcloud
• Newbie
• Hey everyone, I'm having an odd issue where I have a starred playlist via the spotify web app, but only on my work machine(win 10, chrome (play.spotify.com). My phone(ios app), my laptop (osx d...
• 2016-06-23 11:42:35 AM
• 2016-06-23 5:39:57 PM
• mor5735
• Roadie
• 341 Views
• 1 replies
• 0 likes

Playlists has disappeared and spotify stops playing after a minute

My playlists has all disappeared on my app on my phone, but they are still on my desktop and in the sonos (music play system at our house) app. I allready logged in and out,removed and reinstalled the app. I also checked if i was logged in under the ...

• Almakanders
• Newbie
• My playlists has all disappeared on my app on my phone, but they are still on my desktop and in the sonos (music play system at our house) app. I allready logged in and out,removed and reinstalled th...
• 2016-06-23 12:26:27 PM
• 2016-06-23 3:05:14 PM
• Bittencourt
• Spotify Star
• 477 Views
• 1 replies
• 0 likes

Can't play all the songs in my play list

HiI can't seem to play the songs in my play list. it will play one song and then skip to a completely different song that I don't even have on my lists. It seems to default to play the next song based on some random shuffle. Can someone please help m...

• berkley1868
• Newbie
• Hi I can't seem to play the songs in my play list.  it will play one song and then skip to a completely different song that I don't even have on my lists.  It seems to default to play the ...
• 2016-06-22 11:17:01 PM
• 2016-06-23 2:42:18 PM
• Bittencourt
• Spotify Star
• 486 Views
• 4 replies
• 0 likes

Syncronise saved albums Web / iOS?

Hopefully this is a simple one, I saved some albums on the web player and was hoping these would appear in my album view on my iPhone but they have not. At first I thought it would just take some time but I've been on Wifi using spotify for 12 hours ...

• glodge
• Casual Listener
• Hopefully this is a simple one, I saved some albums on the web player and was hoping these would appear in my album view on my iPhone but they have not.   At first I thought it would just take...
• 2016-06-22 2:09:19 PM
• 2016-06-23 2:14:00 PM
• mor5735
• Roadie
• 384 Views
• 3 replies
• 0 likes

Can't play itunes playlist on my iphone

Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play. What can i do? Could you help me?

• benrei
• Casual Listener
• Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play.  What can i do? Could you help me?
• 2016-06-21 6:10:00 PM
• 2016-06-23 11:57:24 AM
• Astame
• Community Legend
• 1341 Views
• 7 replies
• 0 likes

Vodafone Premium - IOS Update

Hey guys,So I've got sprint premium attached to my Vodafone contract. For ages it all worked fine, then I had to update the Spotify app (IPhone 6s) and now I'm having trouble.Post update, I had to make a Spotify account and login to the app (never ha...

• Jazzer
• Newbie
• Hey guys, So I've got sprint premium attached to my Vodafone contract. For ages it all worked fine, then I had to update the Spotify app (IPhone 6s) and now I'm having trouble. Post update, I h...
• 2016-06-23 1:51:26 AM
• 2016-06-23 11:06:43 AM
• Swanny
• Community Legend
• 354 Views
• 1 replies
• 0 likes

Offline on laptop will download onto iphone also?

When you make a playlist available offline on your computer, does it make it available offline on your phone also? I'm trying to save space on my phone and don't want all the songs to be offline on my phone, but I want the songs available offline for...

• kapaopaolo
• Newbie
• When you make a playlist available offline on your computer, does it make it available offline on your phone also? I'm trying to save space on my phone and don't want all the songs to be offline on m...
• 2016-06-23 10:17:25 AM
• 2016-06-23 10:56:21 AM
• Swanny
• Community Legend
• 286 Views
• 1 replies
• 0 likes

I cannot use my spotify which i subscribe from singtel in singapore

hi , how can i use my spotify premium whick i subscribe to singtel , i need to know my username and passoword.. my contact number is +6597213654 , recently i log in to fb using my spotify

• kayetiffy
• Casual Listener
• hi , how can i use my spotify premium whick i subscribe to singtel , i need to know my username and passoword.. my contact number is +6597213654 , recently i log in to fb using my spotify
• 2016-06-23 10:36:38 AM
• 199 Views
• 0 replies
• 0 likes

Free Account won't play shuffle on iPad or iPhone

I am sure this is a settings issue. Sorry for the bother. I cannot get any music to play on my iPhone or iPad. I am using the free account. I can search for artists and playlists and select them. I touch 'shuffle play' and nothing happens. I am onlin...

• Kadokalan
• Newbie
• I am sure this is a settings issue. Sorry for the bother.   I cannot get any music to play on my iPhone or iPad. I am using the free account. I can search for artists and playlists and select ...
• 2016-06-23 8:47:01 AM
• 250 Views
• 0 replies
• 0 likes

Playlist not playing offline

I went to download more music on my premium subscription and the songs were in my list but a dull colour indiciating it wasnt in my list yet, so hit remove downloads thinking my new downloads werent working and my whole list went to the dull colour a...

• zeena73
• Newbie
• I went to download more music on my premium subscription and the songs were in my list but a dull colour indiciating it wasnt in my list yet, so hit remove downloads thinking my new downloads werent ...
• 2016-06-23 3:47:56 AM
• 2016-06-23 8:34:49 AM
• jfert
• Roadie
• 537 Views
• 1 replies
• 0 likes

cannot logging to iPod

I try to logging to my account using iPod, but showing Login Failed, unable to login, either username or password wrong but I trying to login website is working...

• king87d
• Casual Listener
• I try to logging to my account using iPod, but showing Login Failed,  unable to login, either username or password wrong   but I trying to login website is working...
• 2016-06-23 4:46:36 AM
• 2016-06-23 8:31:18 AM
• jfert
• Roadie
• 553 Views
• 1 replies
• 0 likes
• ipod