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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • y9utxx5sosydtgpn7dod
  • Casual Listener
  • 20601 Views
  • 12 replies
  • 30 likes
  • 20601 Views
  • 12 replies
  • 30 likes

delete my accou

i want to delete my account cause there are a lot of problem on my old phone

  • Casual Listener
  • i want to delete my account cause there are a lot of problem on my old phone 
  • user-removed
  • Not applicable
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Spotify on ipad can't be opened

Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but "clean ...". When I click to open the app, it does not react. I've updated t...

  • Casual Listener
  • Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but ...
  • Marmouzet
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

New iPhone - lost PREMIUM, only gives me FREE version

We have a "Share Everything" plan with Rogers, and we pay to have PREMIUM on up to 3 devices. On Feb 22, 2016 my husband and I both got PREMIUM on each of our iPhones and everything was working great. Then my husband got a new iPhone 5s in March/Apri...

  • Visitor
  • We have a "Share Everything" plan with Rogers, and we pay to have PREMIUM on up to 3 devices.  On Feb 22, 2016 my husband and I both got PREMIUM on each of our iPhones and everything was working...
  • the_irrigator
  • Newbie
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Playlist is sleeping

When I send my Playlist to a friend it's says that the Playlist is sleeping. Why is it sleeping? Is it because I don't have premium?

  • Casual Listener
  • When I send my Playlist to a friend it's says that the Playlist is sleeping. Why is it sleeping? Is it because I don't have premium?
  • Bittencourt
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Premium disappeared!

Today my Spotify premium has changed to free, I have followed the steps and logged out and back in, then deleted and re loaded the app but it still hasn't worked. I'm currently on holiday abroad and not looking forward to a 4 hour plane ride with no ...

  • Casual Listener
  • Today my Spotify premium has changed to free, I have followed the steps and logged out and back in, then deleted and re loaded the app but it still hasn't worked. I'm currently on holiday abroad and ...
  • StacieD83
  • Casual Listener
  • 328 Views
  • 4 replies
  • 0 likes
  • 328 Views
  • 4 replies
  • 0 likes

deleted song by song.

PleaseI accidentally deleted a song from your favorite songs. You do not know how to restore it? thanks

  • Newbie
  • Please I accidentally deleted a song from your favorite songs. You do not know how to restore it?   thanks
  • osornios
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice for subscription

I'm being charged twice for the Premium.$9.99 though Spotify, $12.99 though apple.How do I fix this?

  • Newbie
  • I'm being charged twice for the Premium. $9.99 though Spotify, $12.99 though apple. How do I fix this?
  • osornios
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Premium

I paid for mi premium, and i'm still in free, besides, spotify charged to my card twice the pay and i cant have premium

  • Newbie
  • I paid for mi premium, and i'm still in free, besides, spotify charged to my card twice the pay and i cant have premium
  • osornios
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Charged for Student but the website says it couldn't confirm my eligibility

I tried to sign up for the student account but the verification process said that I want eligible, yet when I check my bank statement, I have a pending payment for $4.99 from spotify! Please help. Account says I'm still free but I'm being charged!

  • Newbie
  • I tried to sign up for the student account but the verification process said that I want eligible, yet when I check my bank statement, I have a pending payment for $4.99 from spotify! Please help. Ac...
  • osornios
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Delay in starting song playback on latest IOS with latest Spotify app update

Hey, I am running an iPhone 6 16gb with the latest IOS and latest version of the Spotify IOS app. I have a canadian Spotify account. What I have noticed is that since the last 2 updates when I search for a song and click it to play there can be up to...

  • Casual Listener
  • Hey,   I am running an iPhone 6 16gb with the latest IOS and latest version of the Spotify IOS app. I have a canadian Spotify account.    What I have noticed is that since the last...
  • 700 Views
  • 0 replies
  • 0 likes
  • 700 Views
  • 0 replies
  • 0 likes

Discover Weekly has not updated

my weekly discover list has not updated. both my ios device, web player and windows program. i try all of the solutions in tihs thread. i tried to uninstall all programs and reinstall. logoff and loing but nothing happened. Please, can someone help.

  • Casual Listener
  • my weekly discover list has not updated. both my ios device, web player and windows program. i try all of the solutions in tihs thread. i tried to uninstall all programs and reinstall. logoff and loi...
  • hanzele
  • Casual Listener
  • 390 Views
  • 1 replies
  • 0 likes
  • Discover Weekly
    Update
  • 390 Views
  • 1 replies
  • 0 likes

Downloaded songs stop playing

I've downloaded a playlist to use on the way to work. once downloaded i turn wifi off Wifi Off.Bluetooth on, and Synced to headset. Journey to workis fine.When I come to go home Spotify says offline. Please go online to download Tracks.... Errm I've ...

  • Regular
  • I've downloaded a playlist to use on the way to work.  once downloaded  i turn wifi off Wifi Off. Bluetooth on, and Synced to headset. Journey to workis  fine. When I come to go home...
  • santa-2512
  • Regular
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Sync Ipod 160Gb with Spotify Premium

Hi, I have a 160Gb ipod.I would like to have my spotify music on my ipod.Itunes is turned off and the Ipod is up-to-date. In previous posts i have read that i should unplug my ipod, turn off i-tunes, start spotify and then plugin my ipod.I-tunes does...

  • Casual Listener
  • Hi,   I have a 160Gb ipod. I would like to have my spotify music on my ipod. Itunes is turned off and the Ipod is up-to-date.   In previous posts i have read that i should unplug my i...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Problems with bluetooth in car

Hello, Every time you update the Spotify app it seems to get a new bug.Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected to the car stereo. If i disconnect and reconnect to the car ste...

  • Casual Listener
  • Hello,   Every time you update the Spotify app it seems to get a new bug. Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected t...
  • willemjanvv
  • Casual Listener
  • 12353 Views
  • 8 replies
  • 2 likes
  • 12353 Views
  • 8 replies
  • 2 likes

App activate iPhone 6 voice control

O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando e não para. Ja desinstalei, atualizei e esses probl...

  • Regular
  • O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando ...
  • Broncasrafa
  • Regular
  • 642 Views
  • 4 replies
  • 0 likes
  • 642 Views
  • 4 replies
  • 0 likes

HELP! My Spotify won't download any new music to offline.

Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?

  • Newbie
  • Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?
  • Mos1274
  • Newbie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Sound glitches out after opening youtube etc

Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i close the youtube link, and hit play on Spotify again, the m...

  • Casual Listener
  • Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s.   Whenever im playing music on it, and i need to check something on youtube etc, when i ...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Toggle between clean/explicit albums on mobile

When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify app.

  • Regular
  • When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify ap...
  • 888margo888
  • Gig Goer
  • 531 Views
  • 2 replies
  • 0 likes
  • 531 Views
  • 2 replies
  • 0 likes

On mobile, i can no longer press Account then Subscription to try and get Premium

I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do if i want to get premium with an itunes gift card?

  • Casual Listener
  • I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do i...
  • snoopDOdoubleG6
  • Casual Listener
  • 185 Views
  • 2 replies
  • 1 likes
  • 185 Views
  • 2 replies
  • 1 likes

Double charge on account

Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?

  • Casual Listener
  • Hello!   I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?    
  • user-removed
  • Not applicable
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes