premium on my iPod

hello,so while i was listening to spotify, the ad for 3 months premium for 99 cents came up and I checked on my iPod to see if I had the money (which I do) and now when I go to subscription it won't let me go to premium, all it says is "subscription,...

• Kiraasl
• Casual Listener
• hello, so while i was listening to spotify, the ad for 3 months premium for 99 cents came up and I checked on my iPod to see if I had the money (which I do) and now when I go to subscription it wo...
• 2016-06-24 8:34:52 PM
• 2016-07-02 10:51:54 AM
• user-removed
• Not applicable
• 282 Views
• 3 replies
• 0 likes

Premium but not yet free

I've had Spotify for a really long time. Now this is the first time I wasn't able to pay on time and my account got paused of course.... I've tried everything and everything still says free... I've checked for other accounts/deleted and reinstalled b...

• Gonzo3999
• Newbie
• I've had Spotify for a really long time. Now this is the first time I wasn't able to pay on time and my account got paused of course.... I've tried everything and everything still says free... I've c...
• 2016-06-24 2:53:01 PM
• 2016-07-02 10:50:51 AM
• user-removed
• Not applicable
• 329 Views
• 2 replies
• 0 likes

App

I downloaded the app an I paid for my premium thru my email now I can't log into my app I need help !!!

• Dreebbi1986
• Newbie
• I downloaded the app an I paid for my premium thru my email now I can't log into my app I need help !!!😫😫
• 2016-06-25 3:33:08 PM
• 2016-07-02 10:50:14 AM
• user-removed
• Not applicable
• 277 Views
• 2 replies
• 0 likes

Premium doesn't work on iPhone

I upgraded my Spotify to Premium, but on the Computer. I closed and opened the app again on the iPhone, logged in and out, tried to delete and install new, but on the app it still says Abonnement "free"

• Moni8
• Newbie
• I upgraded my Spotify to Premium, but on the Computer. I closed and opened the app again on the iPhone, logged in and out, tried to delete and install new, but on the app it still says Abonnement "fr...
• 2016-06-26 1:39:48 PM
• 2016-07-02 10:48:33 AM
• user-removed
• Not applicable
• 286 Views
• 2 replies
• 1 likes

Premium doesn't work

I bought the offer for 0.99 for 3 months, but it doesn't work. I logged out and deleted the app a few times, but nothing helped. I bought it with PayPal if that helps.I hpoe somebody can help me.

• rabea4343
• Newbie
• I bought the offer for 0.99 for 3 months, but it doesn't work. I logged out and deleted the app a few times, but nothing helped. I bought it with PayPal if that helps. I hpoe somebody can help me.
• 2016-06-26 2:26:30 PM
• 2016-07-02 10:48:24 AM
• user-removed
• Not applicable
• 348 Views
• 3 replies
• 0 likes

Premium Subscription

I bought the premium feature for HK $4.90 and it said I got the premium feature. I got the receipts and stuff and it was alright. But when I went back to the Spotify app, when I tried using one of the premium features, it says 'you need to unlock the...

• yolosteph
• Newbie
• I bought the premium feature for HK $4.90 and it said I got the premium feature. I got the receipts and stuff and it was alright. But when I went back to the Spotify app, when I tried using one of th...
• 2016-06-26 4:48:07 PM
• 2016-07-02 10:46:14 AM
• user-removed
• Not applicable
• 308 Views
• 2 replies
• 0 likes

Spotify isn't giving me the premium option?!

• Dillbug
• Newbie
• 2016-06-28 9:33:03 AM
• 2016-07-02 10:43:25 AM
• user-removed
• Not applicable
• 485 Views
• 2 replies
• 0 likes

Paid for premium but still on free

I paid for spotify premium using my master card and I got a text from them saying that I have paid to spotify, but when I logged on my account, it says I'm still on free. I tried to sign up for premium again hoping it might recognize that I already p...

• user-removed
• Visitor
• I paid for spotify premium using my master card and I got a text from them saying that I have paid to spotify, but when I logged on my account, it says I'm still on free. I tried to sign up for premi...
• 2016-06-29 7:16:47 AM
• 2016-07-02 10:43:06 AM
• user-removed
• Not applicable
• 372 Views
• 2 replies
• 0 likes

Apple ID charged my premium subscription but i'm still free.

Hello, I currently have my account linked with facebook. I renewed my premium subscription through apple id but on my account it says my subscription is free. I need help fixing this problem cause I got charged over $12 and didn't even recieve the se...

• Jesus_lopez0410
• Casual Listener
• Hello, I currently have my account linked with facebook. I renewed my premium subscription through apple id but on my account it says my subscription is free. I need help fixing this problem cause I ...
• 2016-06-29 4:30:57 PM
• 2016-07-02 10:41:45 AM
• user-removed
• Not applicable
• 1413 Views
• 6 replies
• 0 likes

Buying premium in the app?

I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?

• DWCY13
• Newbie
• I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?
• 2016-07-01 11:31:28 AM
• 2016-07-02 10:40:23 AM
• user-removed
• Not applicable
• 338 Views
• 1 replies
• 0 likes

Premium

HelloI am from Australia and am new to Spotify, I have just downloaded the app on my iPhone. I wish to upgrade to premium but am having trouble, I went to the "account" section and it only told me it was a free account but no option to upgrade, how c...

• AidanJenkinson
• Casual Listener
• Hello I am from Australia and am new to Spotify, I have just downloaded the app on my iPhone. I wish to upgrade to premium but am having trouble, I went to the "account" section and it only told me ...
• 2016-07-02 5:31:44 AM
• 2016-07-02 10:37:05 AM
• user-removed
• Not applicable
• 656 Views
• 1 replies
• 0 likes

Premium

Hi I've had Spotify for ages now and yesterday I started the 30 day free trial for Spotify premium now it works fine with wifi but as soon as I come off it stops working, someone please help I really need it to work for aeroplane mode. Thank you

• Rae_collins10
• Newbie
• Hi I've had Spotify for ages now and yesterday I started the 30 day free trial for Spotify premium now it works fine with wifi but as soon as I come off it stops working, someone please help I really...
• 2016-07-02 8:54:43 AM
• 2016-07-02 10:21:08 AM
• selda
• Newbie
• 301 Views
• 2 replies
• 0 likes

Can't enter account on iPhone app

I'm connecting to Facebook and the screen show that my password is wrong or username is wrong ,but I type my correct account name and password.

• AaronYiu
• Newbie
• I'm connecting to Facebook and the screen show that my password is wrong or username is wrong ,but I type my correct account name and password.
• 2016-07-02 6:57:30 AM
• 198 Views
• 0 replies
• 0 likes

Select a track, but it plays the track before

I've been listening to the new The Lonely Island album Popstar: Never Stop Never Stopping, and anytime I select a track, it plays the track before instead. For example: If I select Track 5, it'll start playing Track 4. It's this way through the whole...

• ChrisDillon0844
• Newbie
• I've been listening to the new The Lonely Island album Popstar: Never Stop Never Stopping, and anytime I select a track, it plays the track before instead. For example: If I select Track 5, it'll sta...
• 2016-07-01 9:42:09 PM
• 296 Views
• 0 replies
• 0 likes

Changelog

What's up with this new trend amongst app developers where they neglect to add proper changelog to app updates? I've noticed a 3.90 iOS update today and was curious as to what has changed, and imagine my surprise when the changes are, apparently, "W'...

• igneous
• Newbie
• What's up with this new trend amongst app developers where they neglect to add proper changelog to app updates?   I've noticed a 3.90 iOS update today and was curious as to what has ...
• 2015-09-14 5:30:12 PM
• 2016-07-01 8:19:52 PM
• tuxwarrior
• Newbie
• 1177 Views
• 2 replies
• 1 likes

Spotify won't sync certain songs to iPhone

Description Despite songs being on local desktop spotify, connected to wifi, as well as iphone connected to same wifi, songs still greyed out as unavailable - except for one. A more detailed description, using numbered steps 1. Imported MP3 files to ...

• vsf11
• Regular
• Description Despite songs being on local desktop spotify, connected to wifi, as well as iphone connected to same wifi, songs still greyed out as unavailable - except for one.    A mor...
• 2014-08-25 12:29:56 PM
• 2016-07-01 5:11:01 PM
• minicoopergirl9
• Casual Listener
• 9025 Views
• 26 replies
• 5 likes
• synced offline won't play

Spotify change from premium to free

My Spotify change from premium to free by it self, why? And how can I fix it?

• nillllle
• Regular
• My Spotify change from premium to free by it self, why? And how can I fix it?
• 2016-07-01 2:07:13 PM
• 2016-07-01 5:01:37 PM
• nillllle
• Regular
• 782 Views
• 8 replies
• 0 likes