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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

273869 Views

58 replies

14 likes

  • 273869 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

174628 Views

507 replies

108 likes

  • 174628 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

116339 Views

19 replies

38 likes

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  • 19 replies
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"Inspired By Your Recent Listening" is so inaccurate

On the Home Screen is the previously mentioned section. I NEVER listen to country music yet everytime I open the app there is at least 3 or 4 recommendations for country music playlist out of the 20 listed. Sometimes I've counted as many as 9. Why is...

Casual Listener

On the Home Screen is the previously mentioned section. I NEVER listen to country music yet everytime I open the app there is at least 3 or 4 recommendations for country music playlist out of the 20 ...

567 Views

0 replies

0 likes

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App crashes while im downloading songs

I Have downloaded all my songs and since then I have problems every time it download a new song in which Spotify crashes and get me on iPhone home menu and i have to run over Spotify and until it download every song it will stop crashing. What can I ...

Casual Listener

I Have downloaded all my songs and since then I have problems every time it download a new song in which Spotify crashes and get me on iPhone home menu and i have to run over Spotify and until it dow...

santiagosp00

Casual Listener

1961 Views

3 replies

0 likes

  • 1961 Views
  • 3 replies
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Awful Playback including random pauses, fast forwarding, and skipping bits of songs

I have always enjoyed spotify premium on my iphone but recently whether the song was offline or not spotify would have random pauses, sped up music, or skipping bits of songs for all of my music. It is unbearable to listen to and not acceptable when ...

Newbie

I have always enjoyed spotify premium on my iphone but recently whether the song was offline or not spotify would have random pauses, sped up music, or skipping bits of songs for all of my music. It ...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
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Home screen

Anyone know why I cannot access the home screen in app on my iPhone ? When I touch home it says there is an error try again but nothing happens. Other than that app works perfectly

Newbie

Anyone know why I cannot access the home screen in app on my iPhone ? When I touch home it says there is an error try again but nothing happens. Other than that app works perfectly

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
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i cant logg in

i cant logg in on my spoityfi acc, i made i new acc but still i cant logg in. can anyone help my?( i had preamium )

Newbie

i cant logg in on my spoityfi acc, i made i new acc but still i cant logg in. can anyone help my? ( i had preamium )

osornios

Spotify Star

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
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Spotify on ipad randomly pausing, playing, and skipping

I've used spotify on my phone before and it works just fine. But when I downloaded spotify on my ipad it acts up so bad it is literally unusable. All of the time it will pause randomly, then un pause randomly, then maybe it will skip the entire track...

Newbie

I've used spotify on my phone before and it works just fine. But when I downloaded spotify on my ipad it acts up so bad it is literally unusable. All of the time it will pause randomly, then un pause...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
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Unable to save to Starred playlist from iPhone app

Within the past week something changed and I am now unable to save songs to my Starred playlist when accessing spotify from my phone (iPhone 6). However, when I'm logged into spotify from a desktop the option is available. Any suggestions? My initial...

Newbie

Within the past week something changed and I am now unable to save songs to my Starred playlist when accessing spotify from my phone (iPhone 6). However, when I'm logged into spotify from a desktop t...

297 Views

0 replies

0 likes

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  • 0 replies
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Music no longer on Spotify

Recently I have realised that two James Bay that I had seen in the past few days are no longer in any of my playlists or anywhere on Spotify. Why would this happen?

Casual Listener

Recently I have realised that two James Bay that I had seen in the past few days are no longer in any of my playlists or anywhere on Spotify. Why would this happen?

Maxim

Spotify Star

529 Views

3 replies

0 likes

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  • 3 replies
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Spotify running playlist is not appearing

The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help

Regular

The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help

Hubo

Community Legend

1250 Views

14 replies

4 likes

  • 1250 Views
  • 14 replies
  • 4 likes

Spotify update for iOS

Any update regarding to the update patch for iOS device? Too much rumors about apple vs spotify lately... Thank you.

Newbie

Any update regarding to the update patch for iOS device? Too much rumors about apple vs spotify lately...   Thank you.

636 Views

0 replies

0 likes

  • 636 Views
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Logged out after a certain time or reboot

I always get logged out after i reboot or after i max one day standby. Its really annoying cause i have to redownload the music every single time again and i don't always have a wifi. I already made some research and some people said it has something...

Newbie

I always get logged out after i reboot or after i max one day standby. Its really annoying cause i have to redownload the music every single time again and i don't always have a wifi. I already made ...

443 Views

0 replies

1 likes

  • 443 Views
  • 0 replies
  • 1 likes

Offline mode not working

Hi, I get the attached message when trying to use offline mode. This happens when I switched to airplane mode or lose connection when on the underground. Anyone know what's causing this? One of the key selling points for me of premium just doesn't wo...

Newbie

Hi, I get the attached message when trying to use offline mode. This happens when I switched to airplane mode or lose connection when on the underground. Anyone know what's causing this? One of the k...

811 Views

0 replies

0 likes

Offline listening
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Can't buy premium with a apple card

I wanted to buy the premium and I bougth a apple card! When I went to buy it the only ways to buy it are paypal, credit card, and paysafe card!What do I do?

Newbie

I wanted to buy the premium and I bougth a apple card! When I went to buy it the only ways to buy it are paypal, credit card, and paysafe card! What do I do?

DylanDakota

Roadie

506 Views

1 replies

0 likes

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  • 1 replies
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Why not working the same

I got a year free of Spotify for buying an I phone 6 , it worked no problem until yesterday , now all of a sudden I'mSeeing ads, and I can't even press shuffle , I can't switch songs , this is rediculous , If I knew this I would have chose one of my ...

Newbie

I got a year free of Spotify for buying an I phone 6 , it worked no problem until yesterday , now all of a sudden I'm Seeing ads, and I can't even press shuffle , I can't switch songs , this is redi...

DylanDakota

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
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Spotify running

The playlist for Spotify running are not appearing on my iPhone even though I am connected to the Internet the section is completely blank. Please help

Regular

The playlist for Spotify running are not appearing on my iPhone even though I am connected to the Internet the section is completely blank. Please help

pvtsamoa

Newbie

503 Views

3 replies

1 likes

  • 503 Views
  • 3 replies
  • 1 likes

Mi spotify no esta actualizado y no encuentro actualizacion en mi app store

Hola, necesitaria solucionar un problema que me esta molestando. Se trata de que mi spotify esta desactualizado con respecto a los de mi familia y amigos pero aunque este asi en mi app store no me aparece ninguna actualizacion y entro a la pagina web...

Newbie

Hola, necesitaria solucionar un problema que me esta molestando. Se trata de que mi spotify esta desactualizado con respecto a los de mi familia y amigos pero aunque este asi en mi app store no me ap...

608 Views

0 replies

0 likes

  • 608 Views
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Solved!! "Running" Genre/Mood Not Populating, Not Starting

Hi Team, On my iPhone 6 (latest version has been properly downloaded, restarted, etc), I can see "Running" as an option under Browse-->Genres/Moods, but none of the playlists load. Similarly, on my "Recently Played" menu, I can see the "Epic" Running...

Casual Listener

Hi Team,  On my iPhone 6 (latest version has been properly downloaded, restarted, etc), I can see "Running" as an option under Browse-->Genres/Moods, but none of the playlists load. Sim...

sasguigna

Casual Listener

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Solved!! Missing music

All of my music (my songs, albums, and artists) have all disappeared from my library except for the few that I re-saved before I realized that I had lost all of my content. My playlists are still intact but none of the music is actually saved anymore...

Casual Listener

All of my music (my songs, albums, and artists) have all disappeared from my library except for the few that I re-saved before I realized that I had lost all of my content. My playlists are still int...

tomasrex

Roadie

720 Views

6 replies

0 likes

  • 720 Views
  • 6 replies
  • 0 likes

Get premium button not appearing

On the IOS app, I am trying to upgrade from free to premium but when I look at my account on the settings page it says free but does not give me the option to upgrade.

Visitor

On the IOS app, I am trying to upgrade from free to premium but when I look at my account on the settings page it says free but does not give me the option to upgrade.

Jordi

Community Legend

4672 Views

5 replies

2 likes

  • 4672 Views
  • 5 replies
  • 2 likes

Work from home keeps turning on

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns on.... Please help me!

Newbie

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns ...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes