Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2025-04-12 6:43:03 PM
Rastereyes
Casual Listener
86019 Views
19 replies
38 likes

86019 Views
19 replies
38 likes

Delete everything and start again

Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've unfollowed a lot of stuff. Would appreciate any feedback....

marinajeanlamb
Newbie
Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've...
2016-07-15 5:17:19 AM
418 Views
0 replies
0 likes

418 Views
0 replies
0 likes

Music saved

I cancelled my subscription and Spotify said it would be saved in the browse area, it is not

Lmnlmnboo
Casual Listener
I cancelled my subscription and Spotify said it would be saved in the browse area, it is not
2016-07-15 5:02:50 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Ipad login fails saying I've already created an account??

Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken:reset passwordrestartedreinstalled Thanks in advance

woofur
Casual Listener
Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken: reset password restarted reinstalled Thanks in advance
2016-07-14 4:08:13 PM
2016-07-15 1:04:20 AM
woofur
Casual Listener
310 Views
2 replies
0 likes

310 Views
2 replies
0 likes

Playlists missing

Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!

Michelleride
Newbie
Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!
2016-07-14 6:49:00 PM
2016-07-14 8:44:08 PM
Astame
Community Legend
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Solved!! Trying to understand difference between streaming and syncing

Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when you press the 'available offline' switch and it actually d...

mcnaugha
Music Fan
Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when yo...
2014-09-05 4:29:17 PM
2016-07-14 8:28:47 PM
KOOLV
Newbie
4032 Views
2 replies
0 likes

4032 Views
2 replies
0 likes

Solved!! iPhone Can't Login

Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.

James163
Regular
Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.
2016-07-14 4:16:34 PM
2016-07-14 7:38:03 PM
tcuhail
Casual Listener
857 Views
6 replies
1 likes

857 Views
6 replies
1 likes

Premium gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

Dg92
Casual Listener
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
2016-07-14 5:32:13 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Pay for premium now it's gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

Dg92
Casual Listener
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
2016-07-14 5:28:56 PM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Spotify Crashes on iPhone

Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing happens. I have deleted and redownloaded the app a...

jonclyle
Newbie
Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing...
2016-07-14 5:17:05 PM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

Spotify offline doesn't work

Hi !I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u

Giuditta
Newbie
Hi ! I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u
2016-07-14 4:54:49 PM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

can't login on my iphone but can on the computer

I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with the same password and username I tried for my iphon...

jennamarguerite
Casual Listener
I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with ...
2016-07-14 4:53:16 PM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

Not working

Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an account . I have reset my password twice and it's ...

Grahamad
Newbie
Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an...
2016-07-14 11:21:38 AM
2016-07-14 4:49:36 PM
jennamarguerite
Casual Listener
531 Views
3 replies
3 likes

531 Views
3 replies
3 likes

Songs stop with 1-3 seconds left on track...will not continue

Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't start it up again, only thing that works is fast forward to ...

caneng
Newbie
Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't ...
2016-07-14 4:45:26 PM
384 Views
0 replies
0 likes

384 Views
0 replies
0 likes

Solved!! Iphone Problems

Hey.I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows.I just got A Premium account through the family deal. now I downloaded the app on my Iphone and wanted to listen to music and dow...

brunomusic
Casual Listener
Hey. I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows. I just got A Premium account through the family deal. now I downloaded the...
2016-07-14 1:46:29 PM
2016-07-14 2:16:07 PM
brunomusic
Casual Listener
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Creating a playlist

Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!

apeblodgett
Newbie
Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!
2016-07-13 6:13:54 PM
2016-07-14 1:24:10 PM
ItsJamesJ
Community Legend
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Spotify Premium through the app

I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?

user-removed
Visitor
I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?
2016-07-10 3:43:20 PM
2016-07-14 12:29:15 PM
user-removed
Not applicable
393 Views
3 replies
0 likes

393 Views
3 replies
0 likes

Can't get premium on my new iPhone

I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".

Lulu731
Newbie
I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".
2016-07-14 12:10:18 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Payment woes

So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?

Bdom
Casual Listener
So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?
2016-07-14 9:36:20 AM
2016-07-14 11:19:15 AM
ItsJamesJ
Community Legend
347 Views
3 replies
0 likes

347 Views
3 replies
0 likes

Solved!! Can't Login through Facebook

Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at square one. I have looked through and tried everything...

Briana4121
Casual Listener
Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at squ...
2016-06-29 6:09:27 AM
2016-07-14 8:08:38 AM
user-removed
Not applicable
856 Views
3 replies
1 likes

856 Views
3 replies
1 likes

spotify offline

Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP

mimi2305
Casual Listener
Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP 😞
2016-07-14 4:42:08 AM
2016-07-14 7:10:58 AM
mimi2305
Casual Listener
286 Views
2 replies
0 likes

286 Views
2 replies
0 likes

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