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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246491 Views

27 replies

5 likes

  • 246491 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131660 Views

119 replies

13 likes

Other
  • 131660 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3339 Views

0 replies

0 likes

iOS
  • 3339 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309943 Views

62 replies

16 likes

  • 309943 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133592 Views

19 replies

38 likes

  • 133592 Views
  • 19 replies
  • 38 likes

Solved!! Forgetting Facebook account on iOS device

How do I get my iPhone to completely forget about a Facebook account for Spotify. I have logged out of Facebook. I have logged out of Spotify and deleted the app. I have disconnected from Facebook in settings. When I go to login for the Spotify app, ...

Casual Listener

How do I get my iPhone to completely forget about a Facebook account for Spotify.  I have logged out of Facebook.  I have logged out of Spotify and deleted the app.  I have disconnecte...

nandgate

Casual Listener

1153 Views

2 replies

0 likes

  • 1153 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Spotify Connect using iphone app

Hi, so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartphone works fine with spotify connect and the yamaha CRX. Howe...

Newbie

Hi,   so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartph...

meahtenoha

Spotify

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Apple Carplay not working + Error Code

I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration. The app seems to freeze as soon as it connects/opens up. Spotify will s...

Casual Listener

I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration.   T...

mayor079

Newbie

2015 Views

1 replies

1 likes

  • 2015 Views
  • 1 replies
  • 1 likes

Errore di connessione

Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente tramite safari, su youtube riesco a vedere i video e rie...

Casual Listener

Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente ...

pinen83

Music Fan

4715 Views

3 replies

0 likes

  • 4715 Views
  • 3 replies
  • 0 likes

Spotify track preview doesn't work

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident.running latest release version of Spotify.Using iOS 10, beta 3.

Music Fan

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident. running latest release version of Sp...

Hubo

Community Legend

1076 Views

1 replies

0 likes

  • 1076 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline on mobile device

Hello,I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got internet connection and enough space on my device.Any ad...

Newbie

Hello, I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got int...

meahtenoha

Spotify

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

Newbie

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

osornios

Spotify Star

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Spotify shuffle is atrocious!

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

Newbie

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

osornios

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Solved!! Elapsed time in songs

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

Casual Listener

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

dihamilton-US

Newbie

14115 Views

11 replies

3 likes

  • 14115 Views
  • 11 replies
  • 3 likes

Constantly being logged off

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

Newbie

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

osornios

Spotify Star

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

When will see the Queue list on iPad?

Why the queue list is still missing on iPad?it's very annoying to not see, edit or remove song in queue.

Newbie

Why the queue list is still missing on iPad? it's very annoying to not see, edit or remove song in queue. 

Jordi

Community Legend

1432 Views

1 replies

2 likes

  • 1432 Views
  • 1 replies
  • 2 likes

App Store says it's installed but really isn't

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen. But when I go to the app store and search it, the store tells me that it's installed. Instead of having an install option, it just says open, but ...

Newbie

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen.  But when I go to the app store and search it, the store tells me that it's installed. &nb...

JonMc

Newbie

44248 Views

7 replies

3 likes

  • 44248 Views
  • 7 replies
  • 3 likes

Songs won't download for offline use

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for all of my music.

Casual Listener

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for ...

cboard124

Casual Listener

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
  • 0 likes

Local file

Hi, I can't put local files on my Spotify though I followed the guide. help me please

Casual Listener

Hi, I can't put local files on my Spotify though I followed the guide. help me please

maiellod

Casual Listener

1008 Views

4 replies

0 likes

  • 1008 Views
  • 4 replies
  • 0 likes

Sreaming or offline

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

Casual Listener

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

Grym78

Casual Listener

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Party 'in the mix' playlists are not visible on iPad

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I browse to playlist -> party, they are right there on iPh...

Casual Listener

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I brows...

705 Views

0 replies

0 likes

inthemix
iOS
iphone
  • 705 Views
  • 0 replies
  • 0 likes

7 day premium trial

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

Newbie

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

Maxim

Spotify Star

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Radio not working over 4G/LTE...Fine when connected to wifi.

Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple months. I had been waiting for an update to address this iss...

Newbie

Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple mont...

cruzin

Casual Listener

2512 Views

6 replies

0 likes

  • 2512 Views
  • 6 replies
  • 0 likes

Musik stopps

My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline.

Newbie

My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline. 😞

Hagi

Newbie

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Music cover

Hello,I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it possible to compare drake to the master. Please fix t...

Newbie

Hello, I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it ...

osornios

Spotify Star

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes