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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242280 Views

27 replies

5 likes

  • 242280 Views
  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125216 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2992 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307793 Views

62 replies

16 likes

  • 307793 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132063 Views

19 replies

38 likes

  • 132063 Views
  • 19 replies
  • 38 likes

Facebook Log in on IOS

I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify account and use Spotify on my iPhone, any solutions?...

Newbie

I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify a...

479 Views

0 replies

0 likes

iphone
Log-in
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Remove from library not working

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What is with that?!?

Visitor

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What ...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

My Spotify won't show album covers

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

Newbie

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

888 Views

0 replies

0 likes

  • 888 Views
  • 0 replies
  • 0 likes

Music won't download to offline mode

Why won't my music download to offline mode !?

Regular

Why won't my music download to offline mode !?

Victorhugobarba

Newbie

18586 Views

18 replies

1 likes

  • 18586 Views
  • 18 replies
  • 1 likes

Huge delay after clicking play song or adding songs to playlists (iPad Mini)

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a song to a playlist. I thought it was my internet con...

Newbie

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a s...

silentpilgrim

Regular

1146 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Locked out of my account

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home country to France because I can't even access my accou...

Newbie

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home cou...

osornios

Spotify Star

758 Views

1 replies

0 likes

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  • 1 replies
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iPhone 6 app won't download

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

Casual Listener

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

Cara30

Casual Listener

1380 Views

5 replies

0 likes

  • 1380 Views
  • 5 replies
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Solved!! Liked from radio

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that have deleted it? Can u guys help?

Casual Listener

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that  have deleted it? Can u guys help?

musicbrenda

Newbie

24008 Views

131 replies

1 likes

  • 24008 Views
  • 131 replies
  • 1 likes

Spotify offline when on 4G

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

Newbie

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

Bittencourt

Spotify Star

10169 Views

1 replies

0 likes

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  • 1 replies
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Can't login through app after changing Facebook Password.

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have already authorized Spotify". I then hit OK and I'm tak...

Casual Listener

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have alr...

petruspjs

Newbie

1374 Views

5 replies

0 likes

  • 1374 Views
  • 5 replies
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Trying to purchase premium

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

Newbie

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

OviiiOne

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
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Spotify online but no images are showing up

Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm offline

Newbie

Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm of...

479 Views

0 replies

0 likes

  • 479 Views
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Tabbed Menu not showing up

I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with various phones seem to have this menu layout, but not ...

Casual Listener

I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with var...

emag02

Newbie

992 Views

3 replies

0 likes

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  • 3 replies
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iPad unable to sync for offline music use

Hello.So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer either, just the iPad. Am I screwed without a main compute...

Casual Listener

Hello. So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer...

Spivey69

Newbie

18981 Views

23 replies

0 likes

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  • 23 replies
  • 0 likes

Local Files Not Syncing

Hey I have uninstalled the app on my phone and reinstalled still no success. The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in just says Waiting to Download. No grey arrows by the song. Th...

Newbie

Hey I have uninstalled the app on my phone and reinstalled still no success.   The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in j...

462 Views

0 replies

0 likes

  • 462 Views
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Solved!! Today's update and BMW Connected Drive

Anyone else find that this integration no longer works after today's IOS update?Only reason I ask as I was using Spotify this morning fine, downloaded the update in the afternoon, and when I drove home the the integration failed to appear as it when ...

Casual Listener

Anyone else find that this integration no longer works after today's IOS update? Only reason I ask as I was using Spotify this morning fine, downloaded the update in the afternoon, and when I drov...

jdiego29

Newbie

21421 Views

36 replies

2 likes

BMW
connected
drive
integration
  • 21421 Views
  • 36 replies
  • 2 likes

Can't see the queue on iPad

So you just released the new iPad update and we finally got My Music. But we still can't see the queue? Am I missing something? How do we see the queue? Let me guess, we have to wait 6 months for that too? I don't expect to be a Spotify customer in 6...

Regular

So you just released the new iPad update and we finally got My Music.  But we still can't see the queue?  Am I missing something?  How do we see the queue?  Let me guess, we have ...

jcanada

Newbie

12056 Views

14 replies

13 likes

queue
  • 12056 Views
  • 14 replies
  • 13 likes

iOS 9.3.3 Spotify Doesn't Get Past Loading Screen

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck. I'm easily able to access account via desktop or ...

Casual Listener

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck...

jlit

Casual Listener

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes