Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43363 Views

43 replies

10 likes

  • 43363 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109026 Views

116 replies

13 likes

Other
  • 109026 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
  • 1639 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301885 Views

62 replies

16 likes

  • 301885 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

  • 127806 Views
  • 19 replies
  • 38 likes

app download frozen

I'm trying to download the app on my iPhone but the icon is stuck at being dimmed with "waiting..." underneath. As far as I know I can't delete and reinstall, whenever I try to delete it from my home screen it doesn't go anywhere. Has anyone found a ...

Casual Listener

I'm trying to download the app on my iPhone but the icon is stuck at being dimmed with "waiting..." underneath. As far as I know I can't delete and reinstall, whenever I try to delete it from my home...

Spaceboy88

Roadie

802 Views

3 replies

0 likes

  • 802 Views
  • 3 replies
  • 0 likes

My playlist keep going off when I go offline but I have premium

I have to redownload all my songs when I go offline and they never stay there as soon as I play one song offline it tells me I need to go back online to download my music what am I doing wrong I have premium and I have to redownload my songs everytim...

Newbie

I have to redownload all my songs when I go offline and they never stay there as soon as I play one song offline it tells me I need to go back online to download my music what am I doing wrong I have...

Spaceboy88

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

An error occured

Whenever I go to browse, or search something, or even look at any account, even mine, Spotify says that an error occurred, and to try again. I restarted my iPad, disconnected the pm reconnected the Wi-Fi, deleted the app and got it back. I tried a lo...

Newbie

Whenever I go to browse, or search something, or even look at any account, even mine, Spotify says that an error occurred, and to try again. I restarted my iPad, disconnected the pm reconnected the W...

tuinkoelie

Newbie

1904 Views

7 replies

12 likes

  • 1904 Views
  • 7 replies
  • 12 likes

Spotify non si connette

Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, poi qualche giorno fa, ho cambiato router, passando a...

Casual Listener

Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, po...

1188 Views

0 replies

0 likes

  • 1188 Views
  • 0 replies
  • 0 likes

Solved!! Playlist latest/earliest change

What about the idea of turning the songs in the playlist from latest to earliest to earliest and latest, so that the newest added song is on top of the playlist.I know that you can customize your playlist but it is much work to do it everytime when y...

Newbie

What about the idea of turning the songs in the playlist from latest to earliest to earliest and latest, so that the newest added song is on top of the playlist. I know that you can customize your p...

user-removed

Not applicable

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Can't see follower or friends activity on iPhone

Can't see follower or friends activity anymore on iPhone. But, I can when I am on computer. ideas?

Visitor

Can't see follower or friends activity anymore on iPhone. But, I can when I am on computer. ideas?

user-removed

Not applicable

1130 Views

2 replies

0 likes

  • 1130 Views
  • 2 replies
  • 0 likes

Wrong Facebook account associated with iphone Spotify App - can't re-login

I changed my facebook password, so had to reconnect in the app on my iphone. Somehow I connected to my wife's account and now it's impossible for me to log in on my facebook account in the spotify app. I pay for a premium membership so am really frus...

Newbie

I changed my facebook password, so had to reconnect in the app on my iphone. Somehow I connected to my wife's account and now it's impossible for me to log in on my facebook account in the spotify ap...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Daily Mix suggestions on iOS

A couple days ago, I saw about 4 'daily mix' playlists, crafted for me. I saw the names of the songs and it was spot on, I loved it. But then within hours, it just disappeared and they don't show any such playlists anymore. It was under browse sectio...

Newbie

A couple days ago, I saw about 4 'daily mix' playlists, crafted for me. I saw the names of the songs and it was spot on, I loved it. But then within hours, it just disappeared and they don't show any...

Sheekmonique

Newbie

1898 Views

3 replies

4 likes

  • 1898 Views
  • 3 replies
  • 4 likes

Errore di connessione

Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, poi qualche giorno fa, ho cambiato router, passando a...

Casual Listener

Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, po...

661 Views

0 replies

0 likes

  • 661 Views
  • 0 replies
  • 0 likes

Payment not taken out.

Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.

Newbie

Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.

osornios

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! iPhone stuck in shuffle mode - even though I have a Premium account...should I cancel subscription?

Hi, I have a Spotify premium account on and I have it installed and logged in on several devices. I have just updated the app on one device and now that device only plays back in shuffle mode with the big green 'shuffle play' button at the top. As a ...

Newbie

Hi,   I have a Spotify premium account on and I have it installed and logged in on several devices.  I have just updated the app on one device and now that device only plays back in shu...

arcmanbanana

Newbie

21914 Views

18 replies

4 likes

  • 21914 Views
  • 18 replies
  • 4 likes

Public playlists not showing on public profile

I am following public playlists, including playlists "by Spotify", but none of them are showing in my public profile.Why is that? Following public playlistsPublic profile without playlists

Casual Listener

I am following public playlists, including playlists "by Spotify", but none of them are showing in my public profile. Why is that?     Following public playlists Public profile without...

hendmele

Casual Listener

6309 Views

4 replies

0 likes

Public Profile
  • 6309 Views
  • 4 replies
  • 0 likes

Dissapearing Playlist

(((sorry if it's long))) I have Spotify on my IPhone 5s and until a day or two ago I noticed that all of my playlists (I only have three, but I mainly listen to one) have dissapeared. I tried to find them anywhere I could think of and couldn't find a...

Newbie

(((sorry if it's long)))   I have Spotify on my IPhone 5s and until a day or two ago I noticed that all of my playlists (I only have three, but I mainly listen to one) have dissapeared. I trie...

Astame

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Only playing one title

Hey guys, I've got the problem that whenever I start a song in a playlist it only plays one song and after that the music doesn't play any further.Anybody a solution for that?

Newbie

Hey guys, I've got the problem that whenever I start a song in a playlist it only plays one song and after that the music doesn't play any further. Anybody a solution for that?

ZnFe_NotYou

Casual Listener

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Not getting my playlists and premium at the same time..?

I just updated my account, and registered by logging in via facebook. When I log in the app via facebook I get the premium account, but all my playlists are gone. When I log in with username and password, my playlists are there but my premium account...

Casual Listener

I just updated my account, and registered by logging in via facebook. When I log in the app via facebook I get the premium account, but all my playlists are gone. When I log in with username and...

martethupp

Casual Listener

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

asking premium user to log in using offline mode

i i was listen in offline mode because i was in a mountain (no wifi no 3G) and after some songs, music stops and spotify ask me to log in (im a premium user and i dont understand this) terrible experience iphone 5

Gig Goer

i i was listen in offline mode because i was in a mountain (no wifi no 3G) and after some songs, music stops and spotify ask me to log in (im a premium user and i dont understand this)   �...

Nevenka

Newbie

1429 Views

5 replies

1 likes

  • 1429 Views
  • 5 replies
  • 1 likes

sobre o pagamento

Olá, hoje eu fiz o pagamento da minha conta premium e gostaria de saber quanto tempo demora pra computar e começar a usar. Minha conta é lygbye e eu fiz o pagamento uma da tarde.

Newbie

Olá, hoje eu fiz o pagamento da minha conta premium e gostaria de saber quanto tempo demora pra computar e começar a usar. Minha conta é lygbye e eu fiz o pagamento uma da tarde.

Bittencourt

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

[iOS] Migrating my Apple Music library to Spotify

I've been on Apple Music for a few months now. These were rather frustrating months.Now considering making the move to Spotify, but I am not ready to be moving about 10,000 songs manually.Is a way to make this a smooth experience?

Casual Listener

I've been on Apple Music for a few months now. These were rather frustrating months. Now considering making the move to Spotify, but I am not ready to be moving about 10,000 songs manually. Is a wa...

jphrubant

Casual Listener

883 Views

2 replies

0 likes

iOS
  • 883 Views
  • 2 replies
  • 0 likes

Solved!! Premium

Hola me cambie para Premium y me dice que soy free, ya hice todo lo que dan de ayuda pero sigue igual. Que puedo hacer?

Casual Listener

Hola me cambie para Premium y me dice que soy free, ya hice todo lo que dan de ayuda pero sigue igual. Que puedo hacer?

osornios

Spotify Star

1128 Views

6 replies

0 likes

  • 1128 Views
  • 6 replies
  • 0 likes