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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43369 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109041 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

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  • 19 replies
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Can't download songs to listen offline

I have a Spotify account threw my Facebook. Before my iPhone I had an android phone. But on the android I could just download the songs. But every time when I click on offline so it's downloading it lits green. Then I go back and back again to the pa...

Newbie

I have a Spotify account threw my Facebook. Before my iPhone I had an android phone. But on the android I could just download the songs. But every time when I click on offline so it's downloading it ...

timmieschaap

Composer

542 Views

1 replies

0 likes

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Free subscription after paying for premium

Hey can someone help! I've had Spotify for a long time and pay the money monthly through my phone bill for premium. All of a sudden Spotify has changed to free but I'm still paying for it. I've tried logging off and reinstalling the ap, this doesn't ...

Newbie

Hey can someone help! I've had Spotify for a long time and pay the money monthly through my phone bill for premium. All of a sudden Spotify has changed to free but I'm still paying for it. I've tried...

osornios

Spotify Star

461 Views

1 replies

0 likes

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  • 1 replies
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Música importada.

Tengo un Android de dónde importé música a Spotify pero no la puedo escuchar en mi IPad. ¿Se supone que podría descargar la playlist de música importada en el IPad, o no es posible?

Casual Listener

Tengo un Android de dónde importé música a Spotify pero no la puedo escuchar en mi IPad. ¿Se supone que podría descargar la playlist de música importada en el IPad, o no es posible?

387 Views

0 replies

0 likes

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Solved!! Ipod not showing up in devices

My Ipod is not showing up in devices, I tried unplugging it and plugging it back in, but it doesn't work.Does anyone know what to do?

Newbie

My Ipod is not showing up in devices, I tried unplugging it and plugging it back in, but it doesn't work. Does anyone know what to do?

Transwest

Casual Listener

37457 Views

14 replies

0 likes

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  • 14 replies
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Solved!! Can't enter my last.fm credentials

A few days ago I reinstalled Spotify on my iPad as I had that bug where the music cuts out every 7 or 8 songs (we've had this bug at work too). This appears to have fixed that problem but now I can't scrobble to last.fm as it won't let me enter my la...

Casual Listener

A few days ago I reinstalled Spotify on my iPad as I had that bug where the music cuts out every 7 or 8 songs (we've had this bug at work too). This appears to have fixed that problem but now I can't...

GregorzIV

Casual Listener

1231 Views

2 replies

2 likes

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Spotify Family

Ich habe einen Premium Account über meine Apple ID, dieses Abo möchte ich kündigen um Spotify Family nutzen zu können. Gehen dadurch meine Playlisten verloren?

Newbie

Ich habe einen Premium Account über meine Apple ID, dieses Abo möchte ich kündigen um Spotify Family nutzen zu können. Gehen dadurch meine Playlisten verloren?

Hubo

Community Legend

513 Views

1 replies

0 likes

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Spotify doesn't import every song

I'm encountering a problem where Spotify is recognizing local files I have downloaded, but not letting me play a couple of them. I can play them outside of Spotify just fine. Is there a solution to this? In the attachment, the greyed out songs are th...

Casual Listener

I'm encountering a problem where Spotify is recognizing local files I have downloaded, but not letting me play a couple of them. I can play them outside of Spotify just fine. Is there a solution to t...

paledragon64

Casual Listener

1129 Views

4 replies

0 likes

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App crashes after opening

After 30/40 secs I open the app, it crashes no matter what I do: if I start a playlist, if I look through my music or even if I do nothing and simply leave it open whithout even playing music. Tried with Wi-Fi or 4G, tried in aeroplane mode, tried us...

Casual Listener

After 30/40 secs I open the app, it crashes no matter what I do: if I start a playlist, if I look through my music or even if I do nothing and simply leave it open whithout even playing music. Tried ...

CQCar

Newbie

686 Views

1 replies

0 likes

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Messages/Songs Sent From Mobile Not Showing

I sent a bunch of songs over to a friend last night for him to add to a joint playlist (since we don't have the option to have a co-op playlist without it being open to the entire world, but that's another topic), and when I when I went to check the ...

Newbie

I sent a bunch of songs over to a friend last night for him to add to a joint playlist (since we don't have the option to have a co-op playlist without it being open to the entire world, but that's a...

697 Views

0 replies

0 likes

message inbox
messages
Mobile
not sending
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Songs

Why did a song disappear off my playlist and now cannot locate song to re- download . Song cannot be found

Visitor

Why did a song disappear off my playlist and now cannot locate song to re- download . Song cannot be found

Hubo

Community Legend

460 Views

1 replies

0 likes

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Iphone 5S volume goes to max and gets stuck, Screen blinks due to the max volume.

Hi this problem comes and goes, some days the volume goes to max once. And some days like today it is constantly max and freezes there. The problem dissappears completely when i delete the Spotify app, I have had this problem with every IOS so far, a...

Newbie

Hi this problem comes and goes, some days the volume goes to max once. And some days like today it is constantly max and freezes there. The problem dissappears completely when i delete the Spoti...

452 Views

0 replies

0 likes

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How to delete cheked in (without connection) songs

I can't checked in songs anymore because I've reached the max.So I wanted to delete some but I have to do it one by oneDo you kow any other way? Thank you

Casual Listener

I can't checked in songs anymore because I've reached the max. So I wanted to delete some but I have to do it one by one Do you kow any other way?   Thank you 🙂

381 Views

0 replies

0 likes

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What generations of ipod touch will work with spotify (prem)?

I am a premium member and I would like to know what generation should I buy for spotify to work? Will it work on 4th and 5th or only 6th? ALSO another question, is it possible to still have itunes music from itunes on the ipod touch along with the sp...

Newbie

I am a premium member and I would like to know what generation should I buy for spotify to work? Will it work on 4th and 5th or only 6th? ALSO another question, is it possible to still have itunes mu...

MathZ1001

Casual Listener

6302 Views

2 replies

0 likes

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Solved!! Paid for premium through iTunes on my iPhone and my account still says free

Hi I just paid for my account yesterday and my account still say free. I've tried logging out and reinstalling the app but nothing worked. Please help! I pay on my iPhone through my iTunes account, it usually works but it's not working this time.

Casual Listener

Hi I just paid for my account yesterday and my account still say free. I've tried logging out and reinstalling the app but nothing worked. Please help! I pay on my iPhone through my iTunes account, i...

Maxim

Spotify Star

1186 Views

4 replies

0 likes

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Ipod Touch wont download spotify

I have an old ipod touch I have been trying to download spotify on for work (I am an activities coordinator at a retirement home). I have spotify premium. It tells me I need iOS 7.0 or later to download the application. When I try to update my ipod, ...

Newbie

I have an old ipod touch I have been trying to download spotify on for work (I am an activities coordinator at a retirement home). I have spotify premium. It tells me I need iOS 7.0 or later to downl...

fexloguitar

Casual Listener

2554 Views

2 replies

0 likes

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Error: When connecting to DAC volume goes to max (iPad)

For not apparent reason when I connect Spotify from the Devices menu with my external DAC for music playback (Hegel 160 amp) Spotify changes the iPad volume to its maximum setting! The volume limit on my iPad settings doesn't seem to work either. I h...

Visitor

For not apparent reason when I connect Spotify from the Devices menu with my external DAC for music playback (Hegel 160 amp) Spotify changes the iPad volume to its maximum setting! The&nbsp...

631 Views

0 replies

0 likes

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How do I get Spotify premium with iTunes gift card?

Hello, I have an iPhone and I have an iTunes gift card, which I added to my iTunes account. How do I upgrade to Premium using that money in my iTunes account? Like what are the steps. Because I can't find any option in the app for inapp purchases. An...

Regular

Hello, I have an iPhone and I have an iTunes gift card, which I added to my iTunes account. How do I upgrade to Premium using that money in my iTunes account? Like what are the steps. Because I can't...

22vlesrrt2sfw36

Newbie

170562 Views

9 replies

5 likes

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No sound iPhone 6, premium account

Dear Spotify,There have been several people wrote about this issue extensively already. But I can't locate any solution offered by your team, if you expect us to fork out for premium subscription, we expect the songs will play. I'm getting no sound, ...

Newbie

Dear Spotify, There have been several people wrote about this issue extensively already. But I can't locate any solution offered by your team, if you expect us to fork out for premium subscription, ...

598 Views

0 replies

0 likes

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Spotify won't play on one of my devices

I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my PlayStation what do I do

Newbie

I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my...

Claretal

Newbie

750 Views

2 replies

0 likes

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Lost premium although I have it

I have premium acc as ALP-100 from Vodafone but I do not have it at my iphone6.I have used sometimes and all of a sudden I lost it. I have checked from my gsm operator and (many times) and they confirmed that I am still premium acc for Spotify? Whom ...

Newbie

I have premium acc as ALP-100 from Vodafone but I do not have it at my iphone6. I have used sometimes and all of a sudden I lost it. I have checked from my gsm operator and (many times) and they con...

osornios

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes