Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242288 Views

27 replies

5 likes

  • 242288 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125241 Views

119 replies

13 likes

Other
  • 125241 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2992 Views

0 replies

0 likes

iOS
  • 2992 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307797 Views

62 replies

16 likes

  • 307797 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132065 Views

19 replies

38 likes

  • 132065 Views
  • 19 replies
  • 38 likes

Deleted Spotify Unable to Reinstall

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

Casual Listener

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

M0HX

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle Play on iPad drives me crazy

Hi there,I am using the latest Spotify iPad-App with my Premium Account and spent quite some time - without success - trying to deactivate the shuffle mode within an album.On the iPhone, I just open what I would call the control bar, where I can easi...

Casual Listener

Hi there, I am using the latest Spotify iPad-App with my Premium Account and spent quite some time - without success - trying to deactivate the shuffle mode within an album. On the iPhone, I just o...

djlobov

Newbie

1295 Views

3 replies

0 likes

iOS
Shuffle in playlists
  • 1295 Views
  • 3 replies
  • 0 likes

How to turn off AutoPlay on iOS device?

Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN! Is there anyway to deactivate this feature? I cannot find it in the phone settings or Spotify settings... I can't listen t...

Newbie

Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN!    Is there anyway to deactivate this feature? I cannot fin...

Eugene-sptfy

Newbie

1304 Views

2 replies

0 likes

  • 1304 Views
  • 2 replies
  • 0 likes

Album, Song and Artist libraries not working

When I go into "Your Library" and pick either Songs, Artists or Albums category and swipe down and Filter by "Downloaded" and "Title" the list doesn't show all the songs I have downloaded on my device. Eventhough they are definitely there cause I can...

Newbie

When I go into "Your Library" and pick either Songs, Artists or Albums category and swipe down and Filter by "Downloaded" and "Title" the list doesn't show all the songs I have downloaded on my devic...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Won't work on iPad- Won't play music and playlists have dissappeared

I have Spotify Premium which I used on my iPhone and iPad. It's working perfectly on my iPHONE but for the last. month it's stopped playing music on my iPad. Occasionally it will start to play a song on the iPad but will then cut off 30sec into it! A...

Newbie

I have Spotify Premium which I used on my iPhone and iPad. It's working perfectly on my iPHONE but for the last. month it's stopped playing music on my iPad. Occasionally it will start to play a song...

osmang

Music Fan

808 Views

1 replies

0 likes

  • 808 Views
  • 1 replies
  • 0 likes

Solved!! Not enough space for downloading songs

I´ve got a big problem with Spotify on my iPhone 6Plus. If I want to download a playlist it says that there is not enough space to download the songs. But I have about 200 MB capacity which is not used! I tried it with a playlist which contains 100 s...

Newbie

I´ve got a big problem with Spotify on my iPhone 6Plus. If I want to download a playlist it says that there is not enough space to download the songs. But I have about 200 MB capacity which is n...

Astame

Community Legend

2234 Views

1 replies

0 likes

  • 2234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with playing songs offline

My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when he downloaded them they all had a green arrow but wh...

Newbie

My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when h...

meahtenoha

Spotify

1195 Views

2 replies

0 likes

  • 1195 Views
  • 2 replies
  • 0 likes

Can't turn on the 'Download using Cellular'

Hi everyone!I'm using Samsung J2 with a Spotify Premium which I can't turn on the Download using Cellular. Though I can switch that green switch into on and off but it writes there 'Recommended Setting: Off' It's still off and never changes into on.....

Newbie

Hi everyone! I'm using Samsung J2 with a Spotify Premium which I can't turn on the Download using Cellular. Though I can switch that green switch into on and off but it writes there 'Recommended S...

eir_antig

Newbie

1193 Views

2 replies

0 likes

  • 1193 Views
  • 2 replies
  • 0 likes

"Song unavailable"

This pops up many times. Especially in albums. I can go to the artist page and hope that the song is in the top 5 and it would play the exact same song that said "not available".Help? Been like this for a long time now..

Casual Listener

This pops up many times. Especially in albums. I can go to the artist page and hope that the song is in the top 5 and it would play the exact same song that said "not available". Help? Been like t...

osornios

Spotify Star

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes

Will the app consider being on cellular data as "offline" when I try to play my offline songs?

I have a few playlists synced to my phone so that they're available offline. However, my phone is rarely truly "offline" as I have LTE data. When I play those songs when I'm on LTE will the app play the copy of the song that's saved on my phone or wi...

Casual Listener

I have a few playlists synced to my phone so that they're available offline. However, my phone is rarely truly "offline" as I have LTE data.    When I play those songs when I'm on LTE wil...

user-removed

Not applicable

880 Views

3 replies

0 likes

  • 880 Views
  • 3 replies
  • 0 likes

Listening History

Hello. I listen to spotify a lot. I especially enjoy the Discovery weekly feature. Thing is, I listened to a song I liked a lot on Sunday evening after work, then when I went back to listen to it, it was gone. There's no way to go back to my listenin...

Casual Listener

Hello.   I listen to spotify a lot. I especially enjoy the Discovery weekly feature. Thing is, I listened to a song I liked a lot on Sunday evening after work, then when I went back to listen ...

1612 Views

0 replies

8 likes

  • 1612 Views
  • 0 replies
  • 8 likes

Saving playlists

When I delete a song and save the playlist, the song pops right back when I open Spotify again, also after restarting it... Anyone have the same problem or help?

Visitor

When I delete a song and save the playlist, the song pops right back when I open Spotify again, also after restarting it... Anyone have the same problem or help?

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

WiFi problem with Spotify

Hi, I don't know why, but a week ago I changed my modem, and now Spotify can't connect with WiFi. There's no problem with 3G. Where is the problem? New modem or Spotify?Thanks in advance

Casual Listener

Hi, I don't know why, but a week ago I changed my modem, and now Spotify can't connect with WiFi. There's no problem with 3G. Where is the problem? New modem or Spotify? Thanks in advance

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

problem spotify on Ipod touch

Hi. When I open spotify free in my PC (windows) or phone (andorid) I can restart listening from the last song/playlist I played in the last session. Why every time I open spotify in the Ipod I have to restart from "zero"? Is there a solution? Thank y...

Music Fan

Hi. When I open spotify free in my PC (windows) or phone (andorid) I can restart listening from the last song/playlist I played in the last session. Why every time I open spotify in the Ipod I have t...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Spotify crashes when I open ap on iPhone 6 Plus

Spotify will not open on my iPhone 6 Plus. Just started to happen today. It will however open in airplane mode. Are there any fixes?

Newbie

Spotify will not open on my iPhone 6 Plus. Just started to happen today. It will however open in airplane mode. Are there any fixes?

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Solved!! Album art not showing

Hi - I am running V 5.7.0.1055 of Spotify (Premium) on an iPhone 6 and all of the album art has disappeared. Is this a bug, and is there a way to get it back? Cheers Robert

Casual Listener

Hi -    I am running V 5.7.0.1055 of Spotify (Premium) on an iPhone 6 and all of the album art has disappeared. Is this a bug, and is there a way to get it back?   Cheers   ...

luvs2sing615

Regular

2038 Views

3 replies

0 likes

  • 2038 Views
  • 3 replies
  • 0 likes

How to get behind the lyrics

I have been trying to get behind the lyrics for months, tried to update my spotofy but there was no updated avalibale, really want behind the lyrics so anyone please help

Newbie

I have been trying to get behind the lyrics for months, tried to update my spotofy but there was no updated avalibale, really want behind the lyrics so anyone please help

osornios

Spotify Star

1481 Views

1 replies

0 likes

  • 1481 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in to facebook on my iPhone

Guys, I need help. I've tried logging in to my Facebook account on the Spotify app... but it keeps saying I've already logged on. But my profile picture doesn't show up. And when I try to log in to the desktop version or on the app itself , with Face...

Visitor

Guys, I need help. I've tried logging in to my Facebook account on the Spotify app... but it keeps saying I've already logged on. But my profile picture doesn't show up. And when I try to log in to t...

user-removed

Not applicable

1191 Views

4 replies

0 likes

  • 1191 Views
  • 4 replies
  • 0 likes